Arbella Boutique Hotel

United Arab Emirates , Sharjah
SHARJAH , Zayed Bin Harethah Bu Daniq 14 Street
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50 reviews shown

4/10

Poor

04 Sep 2022

Euglent

I booked a room with a balcony that I was always use which is in the main building however reception has sent me to some apartment which is not what I wanted. I had no access to Wi-Fi, Didn’t have breakfast and when I asked I was told is closed. When I asked to grab a coffee I was also refused and told that the coffee machine is now off. Been coming at this hotel for way too many times but this time my experience was not great. I am a repeat customer and not a lot of care is given which is a shame. Not sure I want to come back at this please… maybe I will give it one more chance..

Leisure Family

10/10

Exceptional

08 Jul 2022

Matt

Lovely hotel in central location

Really liked the decor of this boutique hotel. Breakfast included was tasty and the coffee was great.
Staff are friendly and helpful and the parking included is secure and convenient.
Recommend this hotel for a stay in Tirana.

Friends_and_family Family

10/10

Exceptional

29 Jun 2022

Rosbin

Good place to stay, clean and private parking

Leisure Partner

6/10

Pleasant

07 Jun 2022

Simon

Booked balcony room but eneded up in basement

When we arrived. We had booked a superior room with balcony. But the owner of the hotel hadn't notified us that they had leaking water in their hotel so the room wasn't available. He put us in the basement instead, in a smaller room. The room was moisty and loud noise from the waterpump. He gave us 5€ discount and said we would get another price charge from hotels.com but hotels.com did not change the rate for us even after we made a complain to them and they contacted the hotel. The owner of the hotel also gave us a beer after we complain that it's not ok to just change our booking without noticing us. The breakfast was great and the interior design very beautiful.

Partner

10/10

Exceptional

26 May 2022

ROBERT

Anstey Nomad in Tirana

My first trip to Tirana so didn’t know what to expect but wasn’t disappointed.
Friendly people, inexpensive and felt safe, beautiful city lots of things to see and do, cycle friendly, nice restaurants etc I will definitely come back for a longer stay and combine the trip with a beach stay as the beaches are rumoured to be clean and very nice 😊

Self

10/10

Exceptional

13 May 2022

Christiaan

Loved the decor, very cute. Staff was really friendly and helpful. The room was very clean and the bed was excellent!

Leisure Self

10/10

Exceptional

03 Apr 2022

Allan

Excellent stay with my daughter at this cozy hotel. Nice and comfortable rooms. Friendly staff.

Leisure Family

10/10

Exceptional

31 Oct 2019

Fir

I was served by Artemisa & Marylina (I may have gotten their names spelt wrongly but that’s how they are pronounced) & their service was outstanding! They deserve more recognition for their work & their ability to go the extra mile in their service.

Both of these ladies are more than capable receptionists. I know this because Artemisa works the morning shift & while there are walk-ins & check-outs, she handles the operations smoothly while preparing breakfasts for the guests. Talk about multitasking effortlessly. There were self-entitled guests who came down past the breakfast window & still had the cheek to ask for their breakfast in multiple courses but Artemisa duly obliged and still serve them like kings. Hope this doesn’t allow future guests to take advantage of her kindness though.

For Marylina, there were multiple check ins at one point & she was brilliant with her service, serving everyone with a huge smile & a big heart.

To the bosses, these employees (along with the guy who works at night, Andelinde) deserve a raise. They delight not only me but other guests as well. Some of the employees are students that still have classes to attend but despite that fact, they work as though they have been at the job for long, and they have definitely excelled at it. Reward them, I say. Reward them handsomely.

Leisure Self

10/10

Exceptional

21 Oct 2019

George

The is a really beautiful boutique hotel- the rooms were very pretty and comfortable and the staff were really friendly and always on hand to help. It was really well located just 10 mins walk from main square. Breakfast was really tasty!

Partner

10/10

Exceptional

01 Oct 2019

Eluned

Lovely hotel - clean and nicely decorated rooms. 24 hour desk with helpful staff. Nice breakfast. Location is a 10min walk to the main sights and around 20mina to the Blokku area where the restaurants and bars are.

Partner

8/10

Excellent

25 Aug 2019

Judit

Friendly hotel with nice deco

Well located near centre of town, 10min walking distance from main attractions. Boutique hotel style decoration but already a bit 'used' room (especially bathroom). We liked the deco.
Friendly service in many languages. Staff explains you how to get everywhere and is very helpful for any questions.
Small breakfast tables, food & coffee was good.

Partner

8/10

Excellent

29 May 2019

Verified traveler

I booked online for Superior Double with King size bed and city view, but when I checked-in there was no view and the room was in the basement. I have complained and offered me a single room with a view, but I did choose to stay at the superior room. The receptionist has manage the problem well and she even offered me a refund.
The hotel over all is nice and clean, it looks the same as advertised online photos. It’s walking distance to the square.
The breakfast was good, the staff are friendly and helpful, I will definitely stay in this hotel again.

Business_and_leisure Self

10/10

Exceptional

29 May 2019

Barbara

A great little hotel.

Areela is a great little hotel. The staff go out of their way to be helpful. The lobby and breakfast area is very cosy and cheerful and the breakfast very nice. My only reservation is that there was no place to hang a towel or place in the shower for soap or toiletries so I had to leave them on the floor of the shower. Overall, I was very pleased with the hotel.

10/10

Exceptional

14 Mar 2019

Verified traveler

Boutique hotel with fun de or, clean and comfortable. Rooms and friendly staff. Excellent breakfast and a short walk to most things we wanted to visit. Perfect for a visit to Tirana.

Leisure Family

8/10

Excellent

22 Nov 2018

Martyn

Had a good stay in this hotel, lovely staff and a very tidy hotel

Friends

8/10

Excellent

22 Nov 2018

Verified traveler

Nice hotel, generous breakfast, friendly staff. Was over for the football and the staff were great.

Friends

8/10

Excellent

19 Nov 2018

Verified traveler

Newly renovated hotel, on a quiet street, 10-minutes walk from the city centre. Friendly and helpful front desk staff. Overall a very pleasant experience.

Friends

8/10

Excellent

22 Sep 2018

Olivier

Good value for money !

Very beautiful and clean hotel. Good value for money !
Walking distance from the city centre

Friends

6/10

Pleasant

23 Jun 2018

Anne

Breakfast is good but no refills of coffee.Bathtub is not separate from toilet makes it all wet after bath.

4/10

Poor

27 May 2018

Verified traveler

They gave our room to someone else.

Paid for a superior room with balcony and city views and ended up in the basement with noisy street and smelly bathroom. Excuse was someone else didn't like that room so they gave them ours. Had to coerce a free breakfast as the hotel never even attempted to make up for the error.
Also the street the hotel is does not look great, there are many better located hotels in the area

Partner

8/10

Excellent

04 Feb 2018

Kamela

I stayed in this hotel for a couple of days. Overall my stay was good.

Family

10/10

Exceptional

23 Mar 2023

Henry

A bsolut empfehlenswertes Hotel , sehr freundliches hilfsbereites und zuvorkommendes Personal, Top Frühstück.

Friends

4/10

Poor

31 Oct 2022

Nadia

Nous avions réservé 3 nuits dans cet hôtel au demeurant charmant et cocooning. Nous y avons finalement séjourné une seule nuit à cause du bruit, de l’inconfort et de l odeur des canalisations.
Salle de bain et toilettes non pratique.
Nuit écourtée. (Arrivés à minuit passé, réveillés à 5h40 à cause du remue ménage du bâtiment voisin)
J’avais pourtant lu certains commentaires et manque de pot, nous avons eu « droit » à une des chambres située au sous-sol…La 103.
Petit déjeuner normalement compris mais visiblement pas enregistre à notre arrivée.
Autrement, hôtel bien placé.
Nous avons décidé de changer d hôtel. Quel dommage.
Nous vous souhaitons tout de même un agréable séjour et espérons que vous serez moins déçus que nous.

Leisure Partner

8/10

Excellent

27 Sep 2022

Verified traveler

Location is good. Only thing we didn’t like is there was a lot of noise at our second day in midnight like someone hitting pipes upstairs or somewhere.

Partner

10/10

Exceptional

27 Jul 2022

Flavia

Excelente!

O hotel é lindo e fica super próximo ao centro, restaurantes, lojas e estaçao rodoviária. Os funcionários são super simpáticos e prestativos. Recomendo!

Partner

10/10

Exceptional

08 Jun 2022

karwan

Excellent Hôtel très jolie et très propre équipe très très sympa la petite déjeune très bonne tupres de centre ville merci beaucoup pour équipes très sympa

Self

10/10

Exceptional

24 May 2022

Rune

Nice

Great place. Nice room. The shower made whole bathroom wet, but no problem. Cosy dining area. They served the breakfast to all guests

6/10

Pleasant

06 May 2022

Akio

サービスはよかったです

スタッフの対応はとてもよく満足できるものでした。ただ、部屋の窓の外にある木製ブラインドは壊れていて機能せず、カーテンもないので、外光を遮ることができないのは困りものでした。また、シャワーを利用するとトイレと洗面所も水浸しになってしますので、この点も快適さを下げる要因でした。

Self

10/10

Exceptional

06 Apr 2022

Federico

Buon rapporto qualità / prezzo

Hotel situato a meno di 10 minuti a piedi dalla piazza principale e dalle principali attrazioni. Camera tranquilla (anche la strada), confortevole e con il riscaldamento /raffrescamento autonomo.
Pecca per il bagno, veramente piccolo (diciamo che la doccia allaga completamente il bagno), in ogno caso fornito di tutti gli accessori.
Colazione ottima e abbondante, con caffe, brioches, succo e varieta di salato. Ottimo il rapporto qualita/prezzo. Un'appunto negativo per il wi-fi con segnale debole (forse dipende anche dalla posizione della camera)

Self

10/10

Exceptional

26 Mar 2022

Melike

Areela

7 gece boyunca kaldığımız bu otelden oldukça memnun kaldık. Çalışanlar da çok ilgili ve güler yüzlü insanlardı, hepsine çok teşekkürler. Temizlik konusunda rahat olun, dilerseniz her gün oda temizliği yapılıyor. Ben fotoğraflara, puanına ve fiyatına göre karar vermiştim, tıpkı göründüğü gibi ve fiyat olarak da diğer otellere kıyasla uygun. Renkli odaları, şık koridorlarıyla sıcacık bir yer. Eşimle bir büyük yataklı standart oda tercih etmiştik bize biraz küçük geldi, biraz daha büyük bir oda olsaydı daha rahat olabilirdi onun dışında hiçbir sıkıntı yaşamadım.

Partner

10/10

Exceptional

14 Mar 2022

Jens

Das Hotel bietet eine eigene Garage an und ist doch extrem nahe am Zentrum. Die Zimmer sind nicht besonders groß, aber farbenfroh und sehr gemütlich. Mein Bett war einfach traumhaft. Das Personal immer hilfsbereit und super freundlich und das Frühstück immer frisch, abwechslungsreich und sehr reichhaltig. Tolles Hotel für den kleinen Geldbeutel! Ich komme definitiv wieder!

Leisure Self

10/10

Exceptional

18 Aug 2021

Ferenc

Pleasant

Everyone at the front desk was very kind and gave maximum help with any of our questions or requests. The hotel is close to the center of Tirana, sights - 10 minutes walk. Breakfast was fine. In case of another stay in Tirana, we would like to stay there again.

Friends_and_family Friends

10/10

Exceptional

01 Dec 2019

Verified traveler

Personnel trés sympathique et dévoué, confort parfait et hôtel trés bien situé proche de la place centrale.

Leisure Self

10/10

Exceptional

10 Sep 2019

Linnéa

Fantastisk personal som verkligen vill gästens bästa.

6/10

Pleasant

08 Sep 2019

Verified traveler

Personal muy bien, instalaciones mejorables

El personal fue muy amable, tanto el chico de la tarde como la chica de la mañana. Debido a un problema nos dijeron que no nos podían poner en la habitación que habíamos reservado y nos dieron una habitación en el sótano, que no era lo mejor a nivel iluminación ni ventilación... Además olía bastante a tabaco, lo que sumado al hecho de que no podíamos abrir la ventana hizo que el olor se notara bastante. Incluso había algo de ceniza en una de las mesitas de noche. Eso si, el desayuno fue espectacular y como hemos dicho, el personal de lo más amable.

Partner

4/10

Poor

06 Aug 2019

Kristian

Meget hyggelig personale. Ingen utsikt.

Bestilte superior rom med utsikt. Fikk lite rom med meget liten plass, uten utsikt mot byen.

Partner

8/10

Excellent

20 Jul 2019

Verified traveler

One night in Tirana

The hotel was a really small and cozy one and everyone working there did their very best to support us

Friends

10/10

Exceptional

06 Jul 2019

Verified traveler

Alles gut, sehr freundliches Personal, gute Tips. Es gibt Zimmer im Untergeschoss, diese sind aber dafür angenehm kühl und ruhig...

Leisure Friends

10/10

Exceptional

05 Jul 2019

Verified traveler

Alles fein... sehr freundliches Personal und gute Lage.

Leisure

10/10

Exceptional

29 Nov 2018

Alexander

Ottimo piccolo hotel in centro. Arredamento super curato e funzionale e personale simpatico e molto disponibile. Consigliato

10/10

Exceptional

19 Nov 2018

AandJ

Excellent choice in Tirana within walking distance of all city center attractions. Great team and wonderful breakfast - absolutely recommended!

10/10

Exceptional

04 Oct 2018

Marie

Charmantes & preiswertes Hotel im Center. Aufmerksamer Service. Sauber!

10/10

Exceptional

13 Sep 2018

Hanna-Kaisa

Nice

Clean and nice hotel . Friendly staff. Quiet location

Partner

6/10

Pleasant

12 Sep 2018

Verified traveler

Première nuit dans une jolie chambre avec balcon.
Deuxième nuit. ..déclassé ! On s'est retrouvé dans une chambre au sous-sol très limite. ..

2/10

Poor

08 Jul 2018

Verified traveler

Areela Bunker 102

Wir haben Hotel in Dez 2017 gebucht. Wir bekam zimmer in Keller. Klein Festner genau am Decke, richtung Strasse. Genau über dem Zimmer ist eine Cafe, Cafe öffnete um 5:30. Man kann danach nicht schlafen. Metal und Plastik Stuhle und Tische hin und her ziehen Geräuche sehr laut, 6 uhr morgen kommen Gäste ins Cafe, Gäste sitzen im Cafe und draussen, genau vor KellerZimmer fenster. Zimmer ist mit Klimaanlage ausgestattet, aber ohne Klimaanlage, es stinkt, und wenn man Zimmerfester auf machen, es ist so laut, da Cafe-Gäste sitzen genau vor fenster, Können auch reinschauen. da kommt Musik auch dazu. Am 21:30 Uhr Cafe personal vorbereiten, Cafe zu schliessen, Wenn Fenster auf ist, kommt staub rein. 22:00 Uhr Endlich ist Ruhe. Bade Zimmer ist zu klein, bevor duschen soll man Toilett Paper und Handtücher draussen lassen, Sonst wird alles nass.

10/10

Exceptional

09 Jun 2018

Søren Tims

Super attentive and friendly staff!

Partner

10/10

Exceptional

09 Jun 2018

Hazar

Lokasyon

Lokasyon iyi merkeze yakın; otelin yakınında otopark mevcut.

Friends

10/10

Exceptional

15 Mar 2018

Murat

Beğeneceksiniz.

Otelimiz Tiran merkezinde, İskender Bey Meydanına 600 metre mesafede çok güzel bir konsept oteli. Odaları birbirinden şık. Tek eksiği queen bed olarak aldığımız yatağın, iki adet tek kişilik yatağın yan yana konması ile oluşturulmuş olması. Tabii eşinle birlikte uyurken ortadaki birleşim yeri sıkıntı oluyor. Ancak personeli güler yüzlü ve ilgili. Kahvaltıları süper. Odaları temiz. Tiran'a gidecekler gönül rahatlığıyla rezervasyon yapabilirler.

Partner

4/10

Poor

14 Mar 2018

Verified traveler

綺麗だけが取り柄

額だけ見ると安いが、部屋は超ー狭いし、部屋の中で食べることが禁止で、WiFiは直ぐ途切れてエラーになる。朝食はロビーで取るのだが、窓よりはソファーで、座り心地は良いけど、沈んじゃってテーブルでの食事には合わない。目玉焼きには油がたくさん浮いていて、吸い取った紙ナプキンが真っ黄色。頼みもしないのに塩も振ってあり、低塩・低カロであるべきあっしは閉口した。テーブルに塩・胡椒はあるのに。本来はその場で言うべきでしょうが、時間もないのでそのままにしました。
支払いもExpediaのサイトで済んでいることが分からず請求され、確認するのに手間取った。
基本的にスタッフは親切なだけに、なんか残念。
質を考慮すると、半額か７割が良いところ。

6/10

Pleasant

23 Feb 2018

Gemütlich

Dusche/ Toilette sehr klein.. war gleich alles in einem :) Zimmerhrösse an sich voll OK.. Preis - Leistung gut..