Atlantis Palace

Italy , Sicily
FONDACHELLO, Via Spiaggia, 257
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75 reviews shown

8/10

Excellent

05 Oct 2025

Trent

Beach has chairs for a charge. Hotel is very old. Staff was good. The mattresses need updated. I believe they are from the 70’s. Could feel the springs.

Partner

8/10

Excellent

09 Jul 2025

Silvio

Great place to stay

Leisure Family

10/10

Exceptional

19 Apr 2025

Wai Ching

All the staffs are superstars. They are really friendly and helpful. No matter anytime, they always give us a hand.

Friends_and_family Family

8/10

Excellent

31 Oct 2024

Valon

Street outside hotel dark at evenings / night

Leisure Partner

4/10

Poor

25 Aug 2024

John

Just disappointed
The main reason for booking was the private beach but that just isn't true. It's just a beach club like any other and you have to pay to use it.
The food way so bad. Laughably bad. The worst pizza I've ever seen. Frozen garlic bread with some cold ham and cheese sprinkled on top! In Italy.
The town is just a 15 minute walk away but it's a horrible walk on dirty roads with no pavements.
Dirty and dangerous.
The rooms are very dated.
Taxis are insanely expensive. €20 for 3km.
On the plus side the staff were nice and tried they're best

Friends_and_family Family

10/10

Exceptional

26 Jun 2024

Constance

We loved our stay at the Atlantis.
The staff was exceptionally sweet, attentive and helpful! The hotel/ resort was so well appointed, fun the explore, so many areas to relax.
Easy to walk to the shoreline and neighboring towns.
We visited off season, it must be amazing in season.
Thank you to the entire staff and the best driver Giatano!!!!

Leisure

8/10

Excellent

04 Jun 2022

Takeshi

A bit old, but has a pool and a bar with kind staffs, all you need for the vacation.

Leisure Self

6/10

Pleasant

15 May 2022

Verified traveler

Upon checking in, the clerk took everyone’s ID and would not return them till hours later. There were nine of us and she tried to tell us which of the three rooms everyone was to stay in. We had already planned out who was where and she tried to dictate where we were to sleep. The air conditioner in our room was very loud and the beds were not comfortable. This is advertised as a four star hotel but it seemed more like a two star. The pool closed at 6pm so we didn’t get to use it at all.

Friends_and_family Friends

10/10

Exceptional

16 Aug 2020

Eugen

Excellent customer service, delicious food, extremely friendly staff. Very good location and nice facilities !

Friends_and_family Family

10/10

Exceptional

26 Jun 2020

Belinda

Relaxing Vacation

The hotel staff was friendly and helpful. The hotel is really clean. We watch them consistently clean while staying here. We paid for the full meal so that we didn't have to leave the hotel. The 4 course meal is amazing for both lunch and dinner. Breakfast was included and we were served due to covid which we didn't mind. The hotel have pool on site and their own private beach just across the street. They are a little ways from the town which was perfect for us who just want to sit relax and enjoy the beach.

Friends_and_family Family

10/10

Exceptional

22 Oct 2019

Wez

Good location and walking distance to the beach. However, I expected the room to have a kettle and tea bags

Leisure Self

10/10

Exceptional

07 Oct 2019

Marvin

Staff are amazing especially the receptionist, food and service are also good,private parking its very safe.

Family

8/10

Excellent

25 Sep 2019

M J

Lovely Hotel with views of Mount Etna

Lovely hotel with a fantastic swimming pool. Reception staff were wonderful and food in the restaurant was a reasonable price.

The pebble beach is nice with sun beds and parasols free for guests but I didn’t bathe in the sea because it was a steep entry - difficult with the pebbles but it was nice to relax by the sea then swim in the pool.

Bus stop only 200 metres away with just one bus to Taormina which leaves at 10am returning from Taormina at 4pm but it is a request stop so need to ask the reception staff to ring and book it. The bus fare is about 5 euros return so very good price.

Train station is about 2 miles away. We walked from Giarre Riposto station downhill to Riposto then level walking along the coast road to the hotel but got a taxi back when we left. That was 10 euros so not bad. Train fare from Giarre Riposto to Catania is 3.10 euros and the bus fare from Catania station to the airport is 4 euros. All very easy. The hotel could arrange a taxi all the way to the airport for 70 euros.

Partner

6/10

Pleasant

07 Sep 2019

Verified traveler

Pool beautiful and clean and bar area very luxurious and pretty. Pizza is delicious and breakfast is nice. Staff very friendly and helpful. Location is a bit secluded but private beach is nice and if you have a car it’s fine as not far from Giardini-Naxos and Taormina. Painting the balconies and front of building would be fantastic as it’s not as nice as the rest of the building but for the price we paid I cannot complain. Thank you for a lovely stay

Leisure Partner

6/10

Pleasant

30 Aug 2019

Mr Carlos

not a great experience

The staff were nice and friendly, the location was convenient, however there were a few of issues which made a difference:
1- most importantly, the air conditioning was terrible, I could barely sleep during my stay in the hotel, upon complaining to the staff there was no improvement. Aircon is the most important feature of a hotel in my opinion as it can ruin your holiday, in this case, it did
2- access to the beach is free, however, external customers have preference to take the first three lines of beach beds, if you ask for one of the front line beds they’ll refuse even if there are plenty of free beds because “they are reserved for paying customers” as if we were not paying customers? It’s part of the hotel, not charity, this in my opinion is
3- the pool closes at six, if like us, you like to explore during the day and expect to come back to have a refreshing end of the day in the pool then this is not the right hotel for you. I did not get to enjoy the pool because of this. It’s the middle of summer and they close the pool when the sun is high, not great.
4- kayaks and pedalo boats in the private beach are very expensive, over 10 pounds an hour which is more than we experienced anywhere in the east coast of sicily and there is no benefit to hotel guests
5- gym was closed

I would not stay there again.

Partner

8/10

Excellent

26 Jun 2019

Verified traveler

The hotel is very spacious throughout including the rooms all with balconys. It is also situated across the road from its own private shingle beach. On site parking and a lovely swimming pool are just a few of the onsite facilities. We enjoyed our week here very much.

Leisure Partner

10/10

Exceptional

30 Apr 2018

Miron

Very good acomodation with rezonable price.

Amazing staff. Comfortable hotel. We had half-board accommodation and both of them (breakfast & dinner) were very, very good. The beach is just across the street. Big parking place.

Family

10/10

Exceptional

24 Jul 2016

Gregory

Great Hotel with lovely helpful staff.

Really enjoyable stay. Staff were great helpful friendly pleasant and humerous.Lovely pool and entertainment. Thanks to all for a really enjoyable stay , will definatly return again next year. The grounds were impeccably maintained we got great photos around the grounds and a private beach thrown in.

Partner

10/10

Exceptional

15 Sep 2015

Jewel on the Med

The rooms were clean, well maintained. The staff was very friendly and cooperative. The hotel provided a wonderful breakfast and had a awesome pizzeria on site. Location was great view of Mt. Etna and the Med from our balcony.

8/10

Excellent

09 Jul 2015

Nigel

Nice hotel

Well located with access across the road to the beach.
Pool is of a very good size.

Views of garden, mount etna or sea,
Good buffet breakfast.
Wifi access only in reception.

Partner

10/10

Exceptional

11 Oct 2014

Verified traveler

Passing through

Beautiful hotel! Clean, comfortable, and modern.

8/10

Excellent

22 Sep 2014

Tony and Toni

NICE HOTEL

The hotel was nice.. bed wasn't that comfortable. Bartender Ajia was Awesome and so friendly.

Partner

8/10

Excellent

06 Aug 2014

Reg

Great Pizza

Don't be put off by first impressions - this is an ugly concrete hotel from the front, but a really lovely one from the back, with a great pool, plants and flowers and a fantastic pizza restaurant. Staff are very friendly, but are possibly prone to saying yes without quite understanding what you are talking about.

10/10

Exceptional

02 Aug 2014

Katarzyna

Nice hotel next to the beach with with view of Etn

We stay in this hotel for 6 nigths with 2 childrens.There is a lot atraktions for children and nice swimming pool.

Family

8/10

Excellent

13 Jul 2014

Verified traveler

Pleasant hotel with good amenities

We stayed here for a week and had a relaxing holiday. Hotel was attractively situated with Mt Etna smoking in the background. It has a good pool and restaurant/pizzeria and it's own private beach though personally I preferred the pool. Rooms were basic though provided an adequate level of comfort. Staff, both reception and restaurant were very friendly and helpful.

8/10

Excellent

28 Jun 2014

Good hotel for the money

Hotel was nice in a good location north of Catania, but away from city. you need a car to get around. Staff was great, rooms were simple but comfortable, breakfast was very nice, dinner at the pizzeria was also good.

Partner

10/10

Exceptional

01 Jun 2014

Terri

Wish we could have stayed longer!

Staff were outstanding, always a smile and very helpful. Rooms were good, a bit dated and the shower setup coud be improved. The gardens were lovely and the food was good. Swimming pool was nice, large and clean. We enjoyed breakfast each morning and dined at both the Pizzera and main dinning room, each had plenty of variety and the food was good. Definitely need a rental if you want to get out and explore. Overall we enjoyed our experience and would consider staying there again.

4/10

Poor

29 May 2014

orlando

Could be used as base hotel

Staff is not very cooperative, mainly on breakfast. Internet only available at lobby, but didn't work.

8/10

Excellent

11 May 2014

Verified traveler

Take care out of high season

We went early May. Staff were friendly and helpful, rooms clean. Fantastic view of Etna in the background. Private beach was open but no facilities, pool closed, and on at least 2 nights the hotel bar was closed. You need transport if you're staying here!

10/10

Exceptional

25 Aug 2013

Lorenzo

The Hotel Atlantis

Beautiful hotel, beautiful location, beautiful people. We just wish the showeres were a little bigger.

6/10

Pleasant

26 Mar 2026

Rossano

Der Pool sah gut aus und abends war sehr toll beleucht. Mehr kann ich dazu nicht war nicht drinnen schwimmen.

Self

8/10

Excellent

18 Oct 2025

Louise

Hyggeligt hotel dog med en lidt afsides beliggenhed God mulighed for at spise ved poolen. Stor dejlig pool og rigeligt med solvogne. Kort gåtur til stand med sten på den anden side af gaden.

Friends_and_family Family

6/10

Pleasant

04 Oct 2025

Bonita

Wij kregen een recent gerenoveerde kamer, maar het toilet was hier mega hoog. Ook roken wij in de badkamer vaak de keuken van het hotel.
Ons terras/ingang van de kamer zat in het pad voor de leveranciers, dus echt niet gezellig.
Het hotel is erge verouderd en de weg ernaar toe is ook niet handig.
Wel heel aardig personeel.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Daniele

Location stupenda. Personale davvero cordiale, disponibile. Tutto davvero bello! Cibo ottimo, dosi abbondanti. Da tornarci!

8/10

Excellent

02 Sep 2025

iwan

Mascali is een rustig, vies dorpje dat niet is ingesteld op toeristen.
Goed voor op doorreis ,maar niet voor een langer verblijf.
Hotel was schoon wat dus niet geld voor de omgeving.
De mensen vd receptie en restaurant waren heel aardig. Ontbijt was goed, voor het avondeten ben je eigenlijk wel genoodzaakt om hier te eten want in het dorpje is eigenlijk niets. Eten in restaurant van hotel is goed

Leisure Partner

10/10

Exceptional

14 Jun 2025

Mesut

Sakin huzurlu bir otel

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

silvy

Everything good

8/10

Excellent

29 Apr 2025

Thomas

Sehr schön am Strand gelegen

Leisure Partner

10/10

Exceptional

12 Nov 2024

JEAN

Hôtel agréable

Hôtel très agréable. La réceptionniste est très sympathique et nous a procuré de précieuses informations.
Chambre propre et spacieuses.
L'hôtel dispose d'un restaurant avec un rapport qualité prix très satisfaisant.
Le petit déjeuner est copieux et varié.

Partner

8/10

Excellent

20 Jun 2024

Hella

Gutes Hotel mit super Frühstück

Gutes Hotel, sieht von außen allerdings ziemlich schäbig aus. Genügend Parkplätze auf dem Gelände. Zimmer sind okay, im Badezimmer aber keinerlei Ablagemöglichkeiten. Umfangreiches Frühstück, man kann sich sogar frischen Orangensaft pressen!

Partner

6/10

Pleasant

15 Jun 2024

Denis

Colazione di basso livello per un 4 stelle, assenza totale di prodotti tipici freschi e una macchina per le spremute improponibile, dannatamente rumorosa e dato il numero degli ospiti sempre in funzione.
Consiglio vivamente di sostituirla con qualcosa di adeguato alla struttura.(4stelle)
Per il resto la struttura si presenta bene, il personale è cordiale e sempre disponibile.
Buoni i servizi.

Leisure Partner

8/10

Excellent

01 Jun 2024

Magnus

Mycket trevligt

En fantastisk resa med familjen på ett bra ställe. Maten var kanon men frukostrestaurangen var ganska högljudd. Väldigt stor pool med bra service och trevlig personal.

Friends_and_family Friends

4/10

Poor

17 Oct 2023

Christian

Etwas in die Jahre gekommenes Hotel, jedoch gut gepflegt und sauber.
Das Personal ist freundlich.
Hotel liegt 2 Minuten vom Strand entfernt.
Leider ging die Klimaanlage nicht (was bei 28 Grad Außentemperatur unerfreulich ist). Auf Nachfrage wurde uns mitgeteilt, dass die Anlage im Oktober nur noch stundenweise zur Mittagszeit läuft, was aber Abends nichts gebracht hat.
Zimmer sind sehr laut und hellhörig.
Samstagabend sollte man nicht vor 1 Uhr nachts schlafen wollen, da durch laute Partymusik das schlafen unmöglich ist.
Frühstück ist die 4 Sterne absolut nicht wert; es gibt auch nur Fertigkaffee, was ich in Italien anders erwarten würde.

Ich würde hier nicht mehr übernachten wollen.

Leisure Partner

6/10

Pleasant

29 Aug 2023

federico

Invasi dalle formiche, ottimo per il mare, difficile muoversi senza mezzi per visitare posti di interesse.

Leisure Friends

8/10

Excellent

29 May 2022

Jose-Vicente

Fine but not 4 star experience

Overall the hotel is fine, but we had a dissapointing experience upon our arrival.
The room that was appoitend to us smelled really badly like cigarettes (in a way that it was like entering an ash tray). When we complained to the staff about this, their reply was: 'just open the windows and spray some deodorant'.
Only after I then threatened to cancel and to find a different hotel, they found a solution and gave us another room.
To me this is not 4 star client friendly service. Overall I wiuld rate this hotel maybe three stars, but not 4.

Partner

10/10

Exceptional

04 Aug 2021

francesco

Aria condizionata rumorosa in stanza e assenza di tapparelle alle finestre della camera con sveglia al primo mattino.
Prima colazione eccezionale,pranzo e cena buoni.
Rapporto qualità-prezzo ottimo
Personale disponibile e gentilissimo

Friends_and_family Family

8/10

Excellent

13 Oct 2019

Uwe

Strandhotel mit gutem Service - idealer Ausgangspunkt für Ausflüge zum Etna und nach Taormina

Leisure Partner

10/10

Exceptional

08 Oct 2019

Gianstefano

Ottobrata siciliana

Ottimo soggiorno in una struttura all'altezza, ben organizzata, pulita e con personale disponibile e affabile.
Cibo ottimo, mare stupendo e panorama favoloso.
Rapporto qualità-prezzo imbattibile

Partner

8/10

Excellent

07 Oct 2019

Giampietro

tutto ok consigliato

Partner

10/10

Exceptional

06 Oct 2019

JOCELYNE

Vive l altantis palace

Hotel tres bien placé proche de la plage .de l etna et de visites
Chambre tres grande propre calme
Demi pension tres copieuse et rapide
Piscine bien entretenue
Personne a l ecoute pour aider pour visiter

Partner

10/10

Exceptional

04 Oct 2019

Tsvetan

We spent a wonderful week in Atlantis palace hotel.
Kindly staff, clean and comfortable rooms, good and enough breakfast.
Pizza is perfect!
The pool was with perfect clear water every day.
Highly recommended!

Family

6/10

Pleasant

01 Oct 2019

Verified traveler

Bien dans l'ensemble. Le personnel est agréable. Les petits-déjeuner et les dîners sont correctes . La chambre est spacieuse mais à relooker.
Le gros inconvénient pour notre part a été la
climatisation qui faisait bruit épouvantable et ne fonctionnait pas bien .

Partner

8/10

Excellent

24 Sep 2019

Verified traveler

Wunderschöner großer Pool, sehr gute preiswerte Pizzeria im Haus

Leisure Self

10/10

Exceptional

15 Sep 2019

Andrey

Классный отель для своей категории

Отель очень понравился, персонал был очень любезен. Пляж через дорогу но очень близко. Цены в ресторане и барах приемлемые. Местные жители также приходят в ресторан отеля по вечерам. Сначала хотели взять отель в Джардини Наксос, но нашли этот отель подешевле и не пожалели.

Friends

8/10

Excellent

14 Sep 2019

Nadine

Excellent sejour

Hotel accueillant,propre.tres bonne situation pour visiter les alentours.un bon point concernant la plage privée à 2mn.

Partner

10/10

Exceptional

09 Sep 2019

Carole

Hotel confort et très propre

Super hotel très propre très confort mais plage et alentours sales. Parfait pour visiter l'Etna, taormine et syracuse.

Partner

8/10

Excellent

02 Sep 2019

Verified traveler

Struttura comoda e pulita
Unico suggerimento: mettete un blocco al volume delle tv perché, non so come, si sente attraverso gli aeratori e bimbi/genitori maleducati disturbano all’alba

Leisure

8/10

Excellent

01 Sep 2019

Lucio

Non mi è piaciuto la poca disponibilità dei bus navetta

Leisure Partner

8/10

Excellent

30 Aug 2019

Silvia

Abbiamo dormito divinamente

Prima volta a Mascali, devo dire che la località ha poco da offrire ma ho utilizzato l’hotel come punto di appoggio per girare 2/3 giorni la provincia, in particolare Acitrezza, Etna e Taormina.
Hotel sul lungomare con parcheggio e spiaggia (ciottoli) inclusi.
Struttura non particolarmente bella dal punto di vista estetico ma nel complesso discreta e resa gradevole dal personale, dalla location esterna colazione e cena e dai servizi offerti, a disposizione dei clienti anche 2 piscine (1 grande e 1 per bimbi).
Usufruito della mezza pensione con voto complessivo 7.
Vengono organizzate escursioni e navette per vari spostamenti.
Si trovano sul web prezzi interessanti.

Family

8/10

Excellent

20 Aug 2019

Verified traveler

prima hotel voor een paar nachten om Taormina en de Etna te bezoeken. S avonds heerlijk eten in de verlichte tuin.
Zwembad wel al om 6 uur dicht.

Leisure Partner

8/10

Excellent

31 Jul 2019

Sergejs

Удобное расположение. Близко до пляжа.

Partner

10/10

Exceptional

26 Jul 2019

Verified traveler

Bella struttura fronte mare con ampio parcheggio riservato ai clienti.Camere ampie e pulite. Personale gentile disponibile. Bellissimo giardino posteriore con tavoli ristoro situati accanto alle due piscine. Possibilità di usufruire di pranzo e cena anche per chi come noi aveva prenotato il soggiorno solo con la prima colazione inclusa. Molto buono il rapporto qualità-prezzo.

Leisure Partner

8/10

Excellent

22 Jul 2019

Iren

Хорошо.

Семейный отпуск, 9 ночей. Отель понравился, подходит для взрослых идеально, для деток конечно скучновато.
Уборка отличная. Номер стандартный, чистый, вид на море хороший. Пляж рядом через дорогу, хороший, чистый частный пляж.
Завтрак слабенький, горячего почти нет, только яйца, бекон или омлет и яйца, чередуют. Вкусный кофе из автомата. Фруктов мало, груши, яблоки, слива.
Ужины в ресторане, сходили парк раз, не плохо, но меню маленькое.
Хорошее вино под брендом отеля.
Сейф бесплатно.
Мини бар платно.
Вай фай в отеле везде отличный, на пляже работает с пятницы -воскресенье, в будни не работает.
Пляж галька, лучше в тапочках, можно купить на пляже за 5 евро.
В целом рекомендую.
Рядом с отелем ничего нет, кроме вил. Если пройдёте 15 минут в правою сторону найдёте не большой посёлок с ресторанами, первый рыбный ресторан очень классный.

Family

8/10

Excellent

17 May 2019

Verified traveler

Fint hotel

Fint hotel, venligt og hjælpsomt personale. Vi havde kun en overnatning, og ankom forholdsvis sent og kørte forholdsvis tidligt. Værelset var i fin stand, men der var meget lydt!

Partner

10/10

Exceptional

15 May 2019

NicolasM

Personnel aux petits soins, hôtel au TOP !
Merci Nelly pour l'aide et les petits conseils visite qui nous ont fait vivre un magnifique week-end !
Nous conseillons la demi-pension avec petit dej et diner, repas de qualité (pas de buffet pour le diner) et du choix.

Leisure Partner

10/10

Exceptional

15 May 2019

ANTONIO

professionalità e cortesia

Personale cortese e professionale. Stanza e ambienti puliti. Colazione ottima. Un piccolo appunto televisione piccola nella stanza. Ottimo rapporto qualità/prezzo.

Partner

10/10

Exceptional

13 May 2019

Claudio

Fantastico

Personale gentile e disponibile alle esigenze della clientela.... Soggiorno davvero bello... 5 stelle meritate

Family

8/10

Excellent

01 May 2019

RvdO

Ruime schone kamer met prima bedden. Badkamer was eenvoudig. Douchen was niet fijn. Weinig waterdruk. Ontbijt was uitgebreid met veel zoetigheden en lekkere broodjes. Heerlijk zwembad en vlak bij zee. Bediening was zeer vriendelijk.

Leisure Family

8/10

Excellent

31 Oct 2018

Monique

Schoon hotel met zwembad met fantastisch uitzicht op de etna. Dichtbij strand en op loopafstand van dorp met leuke restaurants

8/10

Excellent

29 Aug 2018

Verified traveler

Mare, sole e ottima cucina.

Una vacanza rilassante in riva al mare e confortevole.

6/10

Pleasant

16 Aug 2018

Verified traveler

Bon rapport qualité prix

Superbe piscine. Lit très confortable (ferme). Place de parking gratuite. Service du restaurant jusqu'à 22h passé.

Bémol : la climatisation bruyante et l'insonorisation inexistante.

8/10

Excellent

08 Aug 2018

Verified traveler

Net hotel met goede faciliteiten.
De strandbedden zijn goed geregeld. Ieder heeft zijn eigen vaste strandbed.
Goed restaurant, zeer behulpzaam personeel.
Wij misten alleen het vertier 's avonds.

10/10

Exceptional

05 Jul 2018

PASCALE

DECOUVERTE EST DE LA SICILE

un très bel hotel avec tous les services attendus et surtout un personnel très sympathique attentionné pour la plupart parlant français, bien situé pour rayonner sur la côte est. dommage que malgré le côté balnéaire des environs, et une grande fréquentation les alentours (extérieurs à l'hotel) sont moches mal entretenus et rien à faire aux abords immédiats.

Family

8/10

Excellent

26 Jun 2018

Ola

Bra

Innsjekk var beldig bra, vi traff Nelly og hun var veldig hyggelig og service minded. Rommene, hotellområdet m/tilhørende strand var bra. Lokalområdet var lite hyggelig. Avhengig av bil for å kjøre til en av nabobyene om vi ville gå ut og spise. Frokosten var middels/kjedelig. Spiste en middag på hotellet, ei heller mer enn ok. Bestilte Atlantis pizza noen ganger til lunch, den var veldig bra :-) alt i alt, meget bra, men lokalområdet trakk noe ned.

Family

10/10

Exceptional

24 Aug 2017

Verified traveler

Tutto ok

Personale fantastico! Pronto a capire le esigenze delle persone! Consigliato!