Hotel San Rocco

Italy , Trieste
TRIESTE, Strada per Lazzaretto, 2
Show on Google | Map

100 reviews shown

10/10

Exceptional

06 Dec 2025

Guy

Breakfast ok ! Clean room ok !
Restaurant not very ok !
Hotel Overall ok !

Partner

10/10

Exceptional

24 Sep 2025

My Hanh

Conveniently located right in front of Lake Orta with lake access. Lovely pool (did not use however). Comfortable room. Parking is tight to get into. Loading and unloading area. Walkable to main center. Shower and bathroom a little outdated. Breakfast buffet was average.

Leisure Friends

8/10

Excellent

16 Sep 2025

Therese

Convenient location

Great location- five minute straight path to the main piazza. Overall the room was clean & comfortable. Beautiful mountain/lake/pool view. Only complaint - the mattress was awful. So old and indented that I actually woke up in the middle of the night feeling like I was going to roll out of the bed onto the floor.

Partner

8/10

Excellent

07 Sep 2025

Natasha

The hotel has easy parking, a nice restaurant and bar and a lovely pool area.
The staff were helpful and polite.
It is within walking distance of the shops, main square and mini golf.
I would happily stay at the Hotel San Rocco if I ever return to the lakes.

Leisure Self

8/10

Excellent

03 Aug 2025

Peter

Fab location but poor air con

Leisure Family

8/10

Excellent

01 Aug 2025

Carole

Breakfast was adequate but was under staffed. Rooms were very small and the air conditioning didn’t work properly so the room was warm. The walls were all painted a dark brown which made the rooms and corridors very dark and oppressive.
That being said the hotel staff were friendly and the pool and access to the lake was great. It is a beautiful location right on the lake and easily walkable to the main piazza so all in all I would recommend.

Leisure Family

8/10

Excellent

17 Jul 2025

Daniel

This is a hotel I would gladly return to.

10/10

Exceptional

22 Jun 2025

matthew

Fantastic location - great room overlooking lake and swimming pool. Staff very attentive . Only downside very noisy one evening with a group of people using the pool in the early hours they finally finished at 03.00am not what I expected of such an up market hotel

Leisure

6/10

Pleasant

12 Jun 2025

Neil

Great Location but Tired and Old Fashioned

Hotel has a great location on the lake near Orta San Giulio village which has a nice square and boat access. Overall the hotel is a little tired and old fashioned, breakfast was limited with chargable extras but service was good. Bar service on the terrace was average. Lake view room with terrace but the divider to the next room as tacky

Partner

10/10

Exceptional

09 Apr 2025

sing

It's located on the waterfront of Lago D'Orta, and Isola San Guilio in an eye shot distance. Nice vista on the lake. The property is well maintained and the staff are very helpful. I fee like this area better than Lake Como in which is less touristy and more quiet and better for relaxation

Leisure Self

8/10

Excellent

29 Nov 2024

Classic Hotel next to lake

Classic Hotel next to lake,
good parking,
Tired bathroom

Friends_and_family Friends

10/10

Exceptional

16 Sep 2024

Catherine

Our lake view room was clean and comfortable with a lovely balcony and view.
Staff were friendly and helpful.
Breakfast was good. I am GF and a basket with bread, muffins, cornflakes was provided every day. Orta is a lovely town with good access to boats and lots of different restaurants.

Leisure

10/10

Exceptional

29 Aug 2024

Jennifer

Beautiful hotel

Leisure Family

6/10

Pleasant

22 Aug 2024

Gaynor

Not great value for money, trying to be 'contemporary' but comes across as basic. dark, dingy and cave like. Toilet ridiculously close to the wall, just take the bidet out (very 1970s!) Rain shower head close the wall so you have to squeeze up to the wall for water... take out the baths and out shower trays in. Put some art on the wall, paint it white and then you can charge the price you do!
Staff lovely and really helpful, came straight away to try and sort the air conditioning, and brought a fan - just the AC not great I think.

10/10

Exceptional

01 Aug 2024

Janette

This is a lovely hotel with the stunning backdrop of the lake. The staff are friendly and helpful (I especially enjoyed chatting to the man at reception who helped to locate my boyfriend’s hat). We dined there once - it is fine dining. It is very handy for everything in the village. The pool area is nice and did not get too crowded. There are also other nice seated areas with gorgeous vistas onto the lake.

Leisure

6/10

Pleasant

01 Aug 2024

Deborah

Comfortable bed and good bathroom, however the air conditioning did not work and the swimming pool was out of order.

Leisure Partner

8/10

Excellent

26 Jul 2024

Joel

Beautiful setting on Lake Orta. Loved the location. Easy walk to town and to catch a ferry to explore. Disappointed with wifi since signal was not strong in rooms. Restaurant food was ok, but not great & very pricey.

Leisure Family

8/10

Excellent

23 Jul 2024

Emily

A lovely hotel but a bit overpriced. Also, the AC was minimal.

Leisure Self

10/10

Exceptional

23 Jul 2024

Andrew

Great pool in front of the lake

Leisure Family

10/10

Exceptional

16 Jul 2024

Jessica Mary

Lovely Hotel, lovely staff in an amazing place ❤️

The Front desk staff and car parking assistants were friend and helpful. The view from our room across the lake was beautiful.
Sitting next to and swimming in the incredibly clean Lake Orta was lovely.

Partner

10/10

Exceptional

08 Jul 2024

Jessica Mary

Lovely Hotel, lovely staff in an amazing place ❤️

The Front desk staff and car parking assistants were absolutely fantastic- very friendly and incredibly helpful. Any issues we had when we arrived were dealt with by people who could have known us all our lives- humorous, energetic and kind. So, a big thank you to them all.
Sitting next to and swimming in the cleanest lake in Europe is a real privilege- Lake Orta is a wonderful examplar of the power of modern science to “ clean up” the pollution caused by previous centuries of burning stuff! Lake Orta is a beacon of optimism for the future of our planet. Soon this world will be cleaner and better than it has been for thousands of years. Go to Hotel San Rocco and walk along and swim in the lake to experience it for yourself! Lovely place and lovely people ❤️

Partner

6/10

Pleasant

29 Sep 2023

Verified traveler

Quality has declined

I have staid here before and quality and front desk friendliness has declined

Partner

10/10

Exceptional

28 Aug 2023

JOHANA

The hotel overall is an amazing property with outstanding views. A very nice front desk guy Cande \"Papi\" helped me a lot and was very diligent to try to give an excellent service.
I had an upgrade do that the AC wasn't working in the room I was assigned to.
Breakfast was very good and the Capuchinos were amazing.
Bathroom ok, but dirty dirty shower.

Leisure Family

8/10

Excellent

27 Aug 2023

Shalinee

Fabulous location in the town centre! The hotel is in a beautiful property on the water with a nice pool and overall great atmosphere.
Rooms were too small though versus the price and cleanliness standards could’ve been much better.

Leisure Partner

10/10

Exceptional

02 Aug 2023

leonardo

great!

great hotel for a break, nice lake, but will be nice to have a better access to the lake, you need to climb the rocks to come back, a small stairway would be great

Partner

10/10

Exceptional

10 Jul 2023

Faye

Really enjoyed our stay here, we only stayed for 3 nights but the views were amazing! Very well placed on the lake. Very clean. Check staff were lovely, very friendly and welcoming. Small criticism would be pool area where the sun lounges are is not very big and found it hard to get a seat. Some brilliant restaurants near by. Also wasn’t aware you had to pay extra for parking so bit surprised when we checked out.

Leisure Partner

8/10

Excellent

24 Jun 2023

Weiqiang

The property has an excellent location, warm staff and easygoing dining room. The only problem is the sign for entry for a car is not very clear which might lead to a difficult road.

Leisure Family

8/10

Excellent

13 Sep 2022

Antony John

This is superbly. situated property, right at the side of Lake Orta. A very peaceful setting, with a lovely terrace overlooking the lake. The staff are very friendly and attentive, they helped to make our stay very pleasant indeed. Parking is available, which is very useful in this small town. The room was comfortable, but could use some homely touches-pictures on the wall or example. It felt a little bare, but this wasn't a great deal. The lady servicing the room was excellent. Overall, a comfortable hotel in an excellent location, with lovely staff.

Leisure Partner

6/10

Pleasant

19 Jul 2021

Verified traveler

Amazing location, beautiful view & pool, however property lacks upkeep, rooms don't justify the price

Leisure Friends

10/10

Exceptional

22 Sep 2020

carol

Gem of a place

What a lovely place to stay great staff super location and great facilities would go back in a heartbeat 💓

Partner

10/10

Exceptional

05 Nov 2019

Adam

Nice hotel in the city center

Very nice hotel in quiet Lago di Orta.

Friends_and_family Friends

8/10

Excellent

05 Oct 2019

Donald

Perfect location -small room.

Lovely hotel in a great location. The property is beautiful and the staff very warm and helpful. My only complaint is about the room. While the design was nice It was quite small and the real problem...no shelves -nowhere to put our things. Whoever designed the room clearly never stayed there! However even with this complaint I’d stay here again. The location and view couldn’t be beat.

Partner

10/10

Exceptional

30 Sep 2019

Right on the lake. Right in town. Great location. Bed and pillows very nice. Breakfast was outstanding. Great selection and quality.
Pool was not heated and not very clean. Had algae on bottom of pool.

Leisure Family

10/10

Exceptional

19 Sep 2019

Verified traveler

The hotel has an idyllic location, right on Lake Orta with stunning views. Staff were incredibly friendly and helpful and the bar and restaurant staff particularly so. It was perfect for our 30th wedding anniversary.

Leisure Partner

6/10

Pleasant

14 Sep 2019

Verified traveler

The waiting staff were not friendly or welcoming at breakfast and didn't clear tables quickly or lay them up again. They weren't interested in the guests.

Leisure Partner

6/10

Pleasant

14 Sep 2019

Ian

First impressions count

We arrived at the hotel by taxi and had to carry our bags up a flight of stairs to a rather unimpressive reception entrance. We did not find the receptionists helpful or that friendly compared to the reception team at Grand Hotel Majestic Pallanza. We arrived at around midday. As check in time is 3pm we had to put our bags in a grubby storage room. We asked about the geography of the hotel and was given a map. Neither of the two receptionists explained that there was another exit or entrance and quicker way to get to the town. Consequently we had to walk up the steep incline to exit the hotel. On our return after 3pm we checked in. We were not shown to our room and was left to get our own bags out of the storage room.The general level of service was not as good as the Grand Hotel Majestic. The bar staff were excellent. We loved the bar location with its view of Lake Orta and Iso San Guilio. At night it is magical. Our bedroom was stylish and comfortable. Breakfast was self service. Fare was good. Very little or no service at breakfast even to the point of using a vending machine to dispense tea or coffee. The location where breakfast was served was unimpressive compared to Grand Hotel Majestic dining area with its panoramic view of Lake Maggiore.

Partner

8/10

Excellent

02 Sep 2019

Verified traveler

Great value for location and staff were all lovely

Leisure Partner

2/10

Poor

26 Aug 2019

Aaron

Noisy room

There was a wedding that I was uninformed about that was loud until 2. The room, which was seaside would have been nice if it wasn’t for the band playing and loud patrons. The walls and glass did very little to quite the noise and I felt like I was next to the band.

4/10

Poor

26 Aug 2019

Verified traveler

A good setting but indifferent and not very helpful staff and a rather stuffy and crowded breakfast are.

Leisure Family_with_children

8/10

Excellent

02 Aug 2019

Overall this was a lovely hotel. The room was clean. The AC did not work, and during summer that was not a great experience! The staff said it wasn’t AC abut “air fresh” and couldn’t keep up with temps of 30 degrees (90s F). So that was disappointing.
The room had no coffee making facilities and no iron. Other than that, it was ok.

Friends_and_family Friends

8/10

Excellent

23 Jul 2019

Verified traveler

It is a beautiful location. The classic room was a bit cramped. Lack of drawer space.
Breakfast food was delicious, but experienced long queues to use coffee machine. Would return!

Leisure Friends

10/10

Exceptional

06 Jul 2019

Stephen

Lovely hotel in an excellent location.

We have stayed here before and returned for the excellent location on the lake front and within a short walk to town. Modern comfortable room though a little on the small side - bigger rooms are available and we weren't in the room very much.

Partner

8/10

Excellent

01 Jul 2019

Verified traveler

The view of the island in Lake Orta is magnificent!

Leisure Partner

10/10

Exceptional

29 Jun 2019

Miroslav

Family

8/10

Excellent

17 Jun 2019

Verified traveler

Not as good as it should be

Girls on reception were miserable and did not even ask if we needed help with our bags - a long way to the dark dismal room. Given the room rate the room is very bland and sparsly furnished. luckily we didnt spend much time in it.

Breakfast was chaos both mornings - ask a waiter for a pot of coffee rather than using the machine!

Its a great location and the bar is nice but its let down by things that could easily be fixed

Partner

4/10

Poor

13 Jun 2019

Verified traveler

Very disappointing room: oddly configured, felt like a generic airport hotel with no charm. Staff generally uninterested in helping (with luggage, directions, how to find the room and parking, etc.). Location and views are great, but you can find better options elsewhere. Avoid the restaurant.

Leisure Partner

10/10

Exceptional

31 Mar 2019

Paul

Enchanting hotel on enchanting lake

Beautiful hotel. Lake view rooms capture enchanting views. Desk speaks adequate English. Breakfasts with good variety and quality. Location a five minute walk to Orta San Guilio. Drinks next to the pool on the deck up against the lake are a dream come true.
If you are going to Lake Orta, this is a fine place to stay.

Partner

10/10

Exceptional

08 Nov 2018

Susan

A must visit in Italy!

One of the loveliest locations in Italy with a lovely hotel and dining experience to match. Staff couldn’t be any friendlier or helpful.

Partner

8/10

Excellent

16 Sep 2018

George

A Very Good Hotel in a Great Location

This hotel is noteworthy for its perfect location, views of Lake Orta and an extraordinarily helpful staff, especially Alice, \"A-lee-chee\", who was of immeasurable assistance to us. Our room was small, with some design flaws, such as a one foot plus step up to the shower, and some maintenance issues like balcony furniture that was falling apart, but that faded to little significance when sitting on that balcony with a perfect view over the lake and Isola San Giulio. We would stay there again.

Partner

6/10

Pleasant

14 Sep 2018

Anna

Location is excellent the \"floating bar\" (platoon) was delightful with fantastic views. Ensure you get there early for evening drinks as this is open to everyone and you may miss out on a table. The swimming pool was OK but dated with the lounge chairs and umbrellas. The rooms were awful, very warm and had a dreadful sulphur smell due to the hydrogen cooler. The weekends are jammed packed with weddings so definitely stay midweek. Perhaps would stay elsewhere if we revisited but would definitely visit the platoon bar again!

8/10

Excellent

10 Sep 2018

Janet

Small room - great view

We stayed in a lake view room. Great location, fabulous views, good buffet breakfast and very nice restaurant. But the rooms are very very small and the bathrooms tiny. The shower was so small I could not wash my hair without banging my elbows.

Partner

4/10

Poor

10 Sep 2018

bob

Hotel on the lake

Just had a week at this hotel
Would only rate this hotel as 3* very poorly maintained the pool area in particular had a rope around it forcing you to enter it in one loacation didnt see anybody clean the pool once, the pool surroundings very very neglected, most of the chairs at the jetty and outside resteraunt need the bin “unsafe” the air con was pre set to around 22 degrees by reception no individual control, breakfast staff miserable and both the toaster and coffee machine caused queues, limited selection of food and not topped up quickly enough when busy, not a single draw in the rooms what’s that all about, poor lighting, had a lake and pool view room on the first floor with a large tree and bush blocking most of the view, that lack of maintainanc again
Generally not a great experience I expected more given the cost
Very Overpriced and not good value

8/10

Excellent

27 Aug 2018

Verified traveler

Don’t ask for milk

Let me start by saying I have never left a negative review in all the years I have been traveling. Hotel was very nice and had lovely bed and sheets. Unfortunately our stay was made less pleasant by the “room service” charge. When we request milk to make a tea, we were told to ring room service. Then put through to the bistro instead. The milk was brought up and then was told it would cost one Euro for a small cup ( no problem) but then charged 10 Euro for delivery. I was never informed of this. My husband went down to the front desk that explained not told beforehand we were unhappy about the delivery charge and after some discussion we were told this would be taken off the account. Next morning when we checked out, it was still on our bill and we then had to spend another 15 mins telling the new staff of our previous conversation. Reluctantly the woman at the front desk canceled that charge. Really made the check out unpleasant in what was otherwise a very nice stay.

Partner

10/10

Exceptional

23 Aug 2018

Willy Cheng Hua

Completely satisfied !

Great, dog loving place. Central location with Parking

Partner

10/10

Exceptional

10 Aug 2018

Mrs Linda

Great stay

Beautiful location and lovely hotel

Partner

10/10

Exceptional

26 Jul 2018

kevin

Highly recommended

lovely hotel right on the lakeside at the edge of the village. 3 Min walk to the main square. Great service in the hotel, great food in the restaurant but also try any of the places in the main square for super atmosphere. Staff friendly, rooms nice, good gardens, terrace and pool. Highly recommended. Another plus is the parking garage which is a big plus for Lake Orta - main public car park is a bit of a drag!

Partner

4/10

Poor

06 May 2018

Traveller

The best things about this hotel are its lovely location and the fact that it has a car park. However the rooms are dark, sparse and cramped. The lake view was only visible from a corner of the room. The restaurant food was delicious but very overpriced and service offhand, only redeemed by the spectacular view. In summary, it was disappointing.

8/10

Excellent

01 Apr 2018

David

unbeatable lakeside location

Superb location, good staff, breakfast a let-down (indifferent ingredients)

Partner

8/10

Excellent

23 Mar 2018

jayne

Nice and quiet

Mini bar very very expensive...go to the actual bar

10/10

Exceptional

18 Nov 2017

cameron

Relaxing and comfortable

We went toward the end of their season and walked around the town the entire day and into the night. Any pictures can’t do it justice. They let us check in early, got us to the train station at the end, and had the best breakfast I had the entire trip. I would go again in an instant, probably in the summer to enjoy the lake more, but still wonderful when colder. Going to the island of silence is a must when you go.

6/10

Pleasant

28 Sep 2017

Verified traveler

Needs a mayor upgrade.

Decor is really un appealing! Wonder who is responsible. Location fabulous, but facility wanting an upgrade. Room dark! Food very nice. Staff very friendly. This place was recommended as \"the\" place to stay in Orta. Maybe it was in years past. Could be again, but right now it is not a place I would return to. Really sorry to say!

10/10

Exceptional

07 Sep 2017

Verified traveler

Excellent hotel, fantastic location, friendly staff, the restaurant is amazing and the views are spectacular!

10/10

Exceptional

05 Sep 2017

Lesley

Very enjoyable

Lovely stay again. Really enjoyed the hotel and amenities. Room slightly shabby in places particually the shower area but it didn't spoil our stay

Partner

8/10

Excellent

13 Aug 2017

Verified traveler

Lovely location, not very cheerful staff!

The hotel is situated in a prime location, but the staff dont seem very happy to be there! Bar and waiting staff rarely smile and sometimes even seemed to have a bit of an attitude!

6/10

Pleasant

27 Jul 2017

susan

Could be better

Location is great, close to town and on beach front. Hotel is nice enough, a little tired in places. The room was modern, sparce, no tea coffee facilities, mini bar was ok, charges 3.50 euro for water!, bed was as hard as rock, not comfortable, bathroom was ok, could have been cleaner, toilet had a weird flush system which was awful and the toilet permanently smelt. The room air conditioning did not work and although i asked five times to have it seen to, nothing happened. On the last night the porter came at 10 o'clock and said oh yes i know it doesn't work, do you want to move room!!!! We opted for a fan as it was so late,no apology there.
They seem somewhat disorganised.
Breakfast was adequate, nothing to write home about.
The lakeside pool was lovely, views lovely, pool lady lovely. Difficult to get a drink by the pool, so gave up.
Shame really as could be so much more.

10/10

Exceptional

09 Jul 2017

David

Lovely hotel,fantastic location, lake view rooms.

We had some minor issues on arrival which were resolved quickly by the staff at reception. We had a lovely week at the hotel and will be returning again soon.

10/10

Exceptional

23 Jun 2017

Irene

Beautiful

Fantastic stay, lovely hotel with the most amazing view over the mountains and lake. Stunning location!

Family

10/10

Exceptional

21 May 2017

Verified traveler

Beautiful lake view rooms

Difficult to travel to without private transport but a beautiful spot, lovely bar and restaurant

10/10

Exceptional

31 Oct 2016

Dillon

Comfortable Hotel in a charming lakeside village.

Rooms quite small but well decorated and lovely view of the Lake with small balcony.

10/10

Exceptional

20 Sep 2016

Andrei

A jewel hotel in jewel place

It's a beautiful hotel, renovated in an old estate, probably a palace. Very elegant and modern, with swimming pool, room with lake view and a small cozy balcony, and direct view to the Isola San Giulio, walking distance to the boats that go to this incredible pearl of island. Very friendly staff, rather varied breakfast, elegantly served, again with view to the lake. Unmatched experience for a reasonable price. Would go back any time.

Partner

6/10

Pleasant

17 Sep 2016

Seb

Beautiful setting but an ageing hotel

Beautiful setting, the hotel is well appointed although dated, small rooms, mixed service. Very nice breakfast is included.

Partner

6/10

Pleasant

10 Aug 2016

Keith

Superb location on lakeside.

Our lake view double room was modern and clean but extremely small. in fact the 'wardrobe' was a rod suspended high from the ceiling that required a pole to hook the hangers on and off!

The toilet seat fell off on first use, and the shower/bath control was jammed on shower only.

The swimming pool is located by the lake and is good. The towel service is unreliable, to say the least.

Dinner outside on the terrace was idyllic. The setting cannot be bettered, the food was good, and the staff attentive (unlike some of the bar staff). The atmosphere was ruined by the hotel sound system being excessively loud, and tuned to a 1970's radio station (including adverts and DJ talk). Quite bizarre as everything else about our dinner was fantastic. We asked for it to be turned down, which they did. We should have asked for it to be switched off. No-one seemed to be enjoying it.

Overall a good hotel, with superb location, that just requires a better attention to detail.

10/10

Exceptional

03 Aug 2016

Elsie

Beautiful and romantic spot

This hotel is in a perfect location: right on Lake Orta, with a nice pool and lakeside bar, and a very quick and picturesque walk into the beautiful old town of Orta San Giulio.

Parking is tricky! You have to drive down a very steep and narrow road to the hotel, and the area can get super-congested if there's a wedding or other function going on. But the hotel staff can usually do the parking for you.

The Wifi barely works in the hotel bedrooms, so if you need a strong Wifi connection for business or personal reasons, you wI'll need to make other arrangements.

We were there for a weekend, and there was a wedding each of those nights, so there was lots of noise very late into the night. Also, most of the restaurant was reserved only for the wedding party, so we had to go out both nights (which turned out to be fine, since the hotel menu was not very appealing and was pricey).

Despite these drawbacks, I would go back to this hotel in a flash, since the location is excellent and the lake is beautiful.

Family

10/10

Exceptional

30 Jun 2016

Jason

Very friendly, attentive and helpful service throughout the hotel!
Thoroughly enjoyed our stay!

Family

10/10

Exceptional

13 Apr 2016

A Gem

Long weekend. Plenty of time to take in all that Orta has to offer.

Partner

10/10

Exceptional

10 Nov 2015

Amit

Beautiful hotel on the lake

Spent one night there, wish it was two. the view were spectacular.
The shower is not well designed in the room, struggled to shower properly.

Partner

10/10

Exceptional

15 Sep 2015

Verified traveler

Lovely hotel in glorious setting

We loved the hotel. It is in a beautiful setting and the village is enchanting. The food was very good. Bar service was slow. I would have loved to have swum in the lake but access was rather hazardous. Will definitely be going back next year.

Partner

8/10

Excellent

08 Sep 2015

Liz and Chris

Lovely location and great staff

Beautiful place. Made to feel very welcome and kindly to my elderly mother. Only downside was 4 weddings in 10 days. Great for local atmosphere but felt a bit crowded if poor weather forced everyone inside. Having said that Orta itself is nearby and fantastic mountain scenery and lake to enjoy. Lovely food too. Recommend a stay at San Rocco

4/10

Poor

30 Aug 2015

David

A disappointing stay

We stayed at San Rocco ten years ago and on that occasion we had a delightful stay.
The location of San Rocco is breathtakingly beautiful with stunning views of Lake Orta and Isola San Giulio however .....
.......during our recent stay, we found the hotel was very tired, rooms were dark, air conditioning did not work and bathroom fittings were old and need replacing. My wife had an unfortunate experience as the shower control broke off in her hand and a ferocious jet of water gushed out of the wall, soaking not only her but also the bathroom. Fortunately we found a member of staff who managed to turn off the water. The tap of our bathroom basin came off in my hand earlier in the day. This should not happen in a 4 star hotel.
If you are hoping to work or use the internet, be warned the wifi is extremely intermittent. We thought it could be due to the poor weather however it was still crashing even on a clear day.
Sadly the spa was closed due to the previous winter's floods so there was not a lot to do on a wet summer's day.

Partner

10/10

Exceptional

21 Aug 2015

Verified traveler

Brilliant Service

They couldn't do enough for us. My fiancé stayed there the night before the wedding due to difficulties at the Al Dom b & b. Unlike the owner of the Al Dom, nothing was too much trouble and they helped the day to be so special. They even provided a driver to help. Awesome service, top notch

6/10

Pleasant

08 Jul 2015

Michael

Perfect location, but rooms were dark and very sparse. Extremely hot when we were there and only had a fan in room. Bathroom very small.

Partner

8/10

Excellent

24 May 2015

Verified traveler

Gorgeous hotel with a view

Overall, the hotel and location was amazing. Unfortunately, there was an Irish wedding group celebrating until 2am just below our window. Also, the adjoining room had poor sound barrier, so it was not a quiet stay. I would still return for the ambience and the best risotto I've ever eaten!

Partner

10/10

Exceptional

24 Mar 2015

Kelly

Perfect weekend getaway

Traveled as a couple for a pre-wedding trip, hotel was quiet as out of season but staff extremely friendly and helpful. Private garage for parking a bonus. Breakfast was very good with a good variety. Room was modern and spacious with good facilities although no tea/coffee making facilities but we were happy to go to the bar. Have recommended this hotel for our wedding guests and we will definitely stay again we can't wait for our next trip.

Partner

10/10

Exceptional

05 Nov 2014

Verified traveler

Great room, service and location

Everything was top notch. Great service, beautiful location. Room was clean and modern.

Partner

10/10

Exceptional

23 Oct 2014

Monique

Lovely hotel in a medieval village

Wonderful hotel in a small medieval village: very nice staff, rooms and breakfast and very conveniently and centrally located. We were very happy with our choice. The bed and pillows were terrific.

6/10

Pleasant

24 Sep 2014

Dan

Very nice in many ways but too many problems

Great location and facilities but deficient in hospitality and beset with problems in maintaining its fancy technology.

8/10

Excellent

16 Sep 2014

Choo & Anthony

Hotel San Rocco, Lake Orta

Fantastic position of hotel beside Lake Orta and it has a very peaceful ambience. The layout was wonderful, where one could sit out overlooking the Lake with privacy.

Partner

8/10

Excellent

22 Apr 2014

Juan

Great hotel with a beautiful view

Beautiful hotel, right on the shores of Lake Orta . Well appointed , modern decor, spacious rooms. Great menu.

Partner

10/10

Exceptional

01 Sep 2013

carmel

This area is a treasure

The proximity to the Lake, always an ever changing and constant presence. The gentleness, quietness of the town of Orta. The walk to Sacre Monte. The walk around the foreshores. The visit to Isola Guilia. These were all enhanced by the elegance and grace of San Rocco. Staff were lovely and most helpful. Pool is great and people also swim in the lake. A place of peace. Thank you

4/10

Poor

27 Aug 2013

A. Traveller

Over priced but wonderful location

Our first room was dark, dingy and grim, not at all what we expected for what we had paid. It was painted completely dark brown - walls, doors, lampshades - everything. We were told the room faced the 'garden' in fact it looked out on to a strip of scrub land and a street at the back of the hotel. There was a large crack in one wall and badly patched up cracks and stains in the shower tray. The lighting was completely inadequate and the shower was poor. Breakfast waiters were unwelcoming and surly and the coffee was instant and foul. They moved us to a slightly better room but the shower room was 3'9\" wide! The location was wonderful and if you had a room overlooking the lake I guess it might justify the price (although that would have been a lot more) but we felt a bit ripped off.

Family

8/10

Excellent

21 Jul 2013

Verified traveler

totally relaxing

great views and location in a lovely town.
rooms quite small for the price but get a lake view...
lovely spa and service there
no evening outdoor dining

10/10

Exceptional

19 Jul 2013

Verified traveler

Just lovely

This hotel made a perfect end to our honeymoon. It was a truly beautiful, peaceful location. The staff was efficient, helpful and discreet. A perfect place for a relaxing break.

10/10

Exceptional

06 Jun 2013

Roger

Great location and excellent attitude

First class and made even better by excellent staff

10/10

Exceptional

01 Jan 2026

fabio

Molto bella con super vista sul lago, consigliatissimo

10/10

Exceptional

14 Nov 2025

Sabina

Fantastic room and view

Partner

10/10

Exceptional

12 Oct 2025

Evelyne

Séjour paisible et dépaysant

Emplacement parfait, en ville, mais calme, au bord du lac avec très belle vue.
Petits déjeuners très variés et pour tous les goûts, en plus c'est de qualité.

Partner

6/10

Pleasant

07 Oct 2025

Barbara

Kontaktaufnahme mit Fragen via App nach der Buchung bleiben unbeantwortet, so auch die weiteren Versuche per Mail. So war es nicht möglich, die Parkingsituation (Vergügbarkeit Parkplatz sowie glutenfreies Frühstück) vor der Reise zu klären. Echt mühsam.

Zimmer sauber, jedoch sehr karg eingerichtet. Beleuchtung im Zimmer schlecht: nur schummriges Licht.

Das Personal ist nicht sehr freundlich, weder beim Empfang an der Rezeption noch im Frühstücksraum. Eher unmotiviert an der Arbeit.

Partner

4/10

Poor

13 Aug 2025

Evelyne

Bel emplacement management pitoyable

Emplacement incroyable management pitoyable. 80 % de l'hôtel n'avait pas de climatisation nous avons changé 2 fois de chambre pour différentes raisons l'accès au lac qui est la raison principale du choix de l'hôtel n'est absolument pas existant il manque en effet un minimum une échelle. Une des chambres avait une douche tellement petite qu'on ne pouvait même pas se retourner dedans. La chambre n'a jamais été faite . Quelle tristesse de voir un hôtel qui pourrait être superbe avec un entretien si moyen. Le niveau des collaborateurs n'est absolument pas homogène on sent cruellement un manque de management.

Partner

8/10

Excellent

12 Aug 2025

Adrian

...

Leisure

10/10

Exceptional

18 Jul 2025

Achim

location city,sea vision,balkon