Name: Harrison Hot Springs Resort & Spa
Address: 100 Esplanade Avenue, Harrison Hot Springs, V0M 1K0, CA

8/10

Excellent

25 Jul 2026

Stephen

Great pool area with enough amenities. Washrooms at pool area get pretty wet at late afternoon. Lake across from hotel. Parking easy back of hotel.

10/10

Exceptional

25 Jul 2026

Colin

Didn’t like the old musky smell but otherwise great.
Copper room was amazing

2/10

Poor

25 Jul 2026

Carmen

The staff was not friendly at all. They messed up with our booking and were not very accommodating-even though THEY were the ones who messed up. We were travelling with an infant and they confirmed there would be a crib in the room and when we got there, they said the room does not even accommodate a third person even an infant and they are not able to provide a crib. They were not even willing to switch us to a room that would accommodate three people - we were willing to pay extra if needed even though they were the ones who made a mistake. We reached out to the manager several times and got no reply at all. The least they could’ve given us was an apology. If they were any kind of professional, they would’ve given us a free room upgrade for having made such a huge blunder. We are highly disappointed. To top it off, we had requested a room with a queen bed and they confirmed that they would provide us and we ended up having a double bed. Our poor baby barely slept at all that night and me and my partner had to take turns watching him and making sure he was safe because there was no safe place for him to sleep.

8/10

Excellent

24 Jul 2026

Michelle

Kinda outdated. Carpets are gross in hotel stained

2/10

Poor

24 Jul 2026

Shawn

Been here many times but this time was the worst experience ever possible. Won't be going back.

10/10

Exceptional

24 Jul 2026

Olga

Family-friendly

10/10

Exceptional

24 Jul 2026

Mikyung

Outdoor pool is the highlight of this hotel.

It deserves to be called a resort.

Staffs are great.

Partner

10/10

Exceptional

24 Jul 2026

Erin

While we did stay in the older part of the hotel, the room was comfortable and set up well for our multi-day stay. There were a few quirks of the room that show its age: how close the bathroom door is to the toilet (would be hard to close the door if you had mobility problems), louder voices from other rooms would come through the vents and finally the experience of both hearing and likely making the floor creak as you walked on it. The hot spring experience was wonderful and we ended up going down to the hot springs and relaxing areas a few times throughout the day. The hot springs were a wonderful way to unwind during the evening.

10/10

Exceptional

23 Jul 2026

Heather

Check in was quick and easy. The room was a good size, the beds were comfy.
The pool area was well kept and the pools were relaxing!

4/10

Poor

23 Jul 2026

Hsiao Ju

Room was outdated and elevator was out of order. There was no towels for the pools and had to ask for robes

10/10

Exceptional

23 Jul 2026

Julie

Pool

8/10

Excellent

23 Jul 2026

Alex

Check-in delays again. Really like the resort but check-in delays waiting for room to be cleaned always a problem even on a non-busy weekday.

8/10

Excellent

23 Jul 2026

Angelica

Good

8/10

Excellent

23 Jul 2026

Kellie

It is an older hotel, but the pools make the stay.

10/10

Exceptional

23 Jul 2026

Karen

The property was very well maintained and managed

10/10

Exceptional

23 Jul 2026

lora j

I’ve stayed here quite often with my family, but this was definitely the best time! Very friendly staff and very helpful and accommodating! Very cool old parts of the hotel. It is fairly clean and well maintained considering the age. Will definitely come here more often.

10/10

Exceptional

23 Jul 2026

Cristina

I had renovated room. Ask for it.

10/10

Exceptional

23 Jul 2026

Tia

We loved our stay and will be visiting again!

6/10

Pleasant

22 Jul 2026

Melissa V

Had to wait for towels in the pool area for 1.5 hrs.
Got bit by bugs.
Did not feel any benefits from the mineral pools. I just felt like a pool. Not as powerful as when they had the mineral pools 25 years ago.

8/10

Excellent

22 Jul 2026

Maureen

No

10/10

Exceptional

22 Jul 2026

Karen

See stars

8/10

Excellent

22 Jul 2026

Jose Ana

The place is quite family-friendly.
We had a good 2-day stay.
Suggestion to provide a microwave in each room for convenience of guests who wanted to bring some food as food choices and restaurants are limited in the area. Not to mention food prices are quite expensive.

6/10

Pleasant

22 Jul 2026

Mansour

The room that was given to us was very old and dated. Toilet was bad with flushing problem. Internet reception was very weak. The bed was old and not comfortable.

8/10

Excellent

22 Jul 2026

Tera

It is an older hotel, but the staff is fantastic and the local is beautiful. The bed was comfortable and the room is super clean. They need to update some, but nothing that decreased our experience!

8/10

Excellent

22 Jul 2026

maria

I recommend this hotel for some old world charm. We really enjoyed the hot spring pools and live band. We enjoy dancing.

However, we stayed in an older wing and sound travelled easily from rooms close by. We heard an entire phone conversation word for word. Next time we shall phone the hotel directly and reserve a room in a newer, better sound insulated room.

I hope the owners will be able to upgrade the hotel in the years ahead.

8/10

Excellent

22 Jul 2026

Julie

What a great affordable ( weekday rate) getaway for my son and I to make core memories. Checkin was a breaaze for us. And Dana our maid was really great.
One complaint was no pool towels on Day 2. We had to go back to the room to get ours. Apparently there was no \"towel person\" .

But other than that we were happy with our stay.
The pools are so relaxing. And there was a pool party the first say we arrived. ⛱️

I felt so relaxed after soaking in the 4 pools.

Love harrison and only 1.5 hours from us.

Friends_and_family Family

10/10

Exceptional

22 Jul 2026

Alayna

The hotel staff members were very friendly and checking in was super easy! Having 5 pools to choose from made the trip really relaxing! Also, the spa was a must! The massage was heavenly! Last note, I loved that they had an adult only pool! This hotel is very family friendly but also great for childless people.

Self

8/10

Excellent

21 Jul 2026

QIONG

Friendly and helpful staffs.

Family

10/10

Exceptional

21 Jul 2026

Sidney

Great place to stay.

Partner

8/10

Excellent

20 Jul 2026

Vibhor

For the size of the town it is in. The property punches above its weight

Partner

6/10

Pleasant

20 Jul 2026

Kwang oh

I was disappointed because it wasn't as clean as I thought. All the facilities are old, and you have to pay for a movie on the TV.

Partner

8/10

Excellent

20 Jul 2026

Sompow

Every thing was good except for my keycard. I had to go have it reactivated at least 4 times during my stay.

Family_with_children

10/10

Exceptional

20 Jul 2026

Elias

Exelente atención las instalaciones muy buenas

6/10

Pleasant

20 Jul 2026

Van Thi

Overall okay

Family_with_children

8/10

Excellent

20 Jul 2026

Robert

My only complaint is how long check in process is. I’ve stayed many times and it’s always a 45 min wait.
Rooms are clean however for prices they need to be updated.

Partner

10/10

Exceptional

20 Jul 2026

Karen

👍

Friends

2/10

Poor

19 Jul 2026

DEBBIE

The date was wrong had to be for today. Expedia app pops back to the date your booking. Scam. Was charged again today as today was the date of our atay not June! Fix your APP!

8/10

Excellent

19 Jul 2026

chih kang

Room was very nice in the east tower. Stay overall was pretty good.

Family_with_children

6/10

Pleasant

19 Jul 2026

Sherry

Room, check in, and pools were great!
But we ran out of towels to shower on the first night so we put a sign out at 8am to have our room cleaned
We came back at 3pm and nobody cleaned our room. I saw the housekeeper next door and I asked her for 2 towels and she said no because she only takes care of room departs and told me to go ask the front desk. I asked her if she could just give me a towel and she said no again and so I went to the front desk but it was so busy each time.
So I paid a lot of money for this room and we couldn’t even shower after the pool. So I had my family use the wet cold pool towels. As there was no more new dry pool towels either.
Bad service. I’m a paying customer and the housekeeper could have just given me 2 towels. And why didn’t the housekeepers clean my room??

Family_with_children

6/10

Pleasant

19 Jul 2026

Carl

Location is great. The facility itself it’s very old and in need of updating. I’m not sure what make it a “resort”, it doesn’t feel like other resorts I’ve been to. It’s a hotel with 4 pools and one hot tub. If we go to HHS again we’ll likely stay somewhere else. For the price the room was very outdated and the place wasn’t very clean.

Family_with_children

10/10

Exceptional

19 Jul 2026

Malika

It has credible time for pools

Family_with_children

10/10

Exceptional

18 Jul 2026

Damion

We stayed from Saturday to Sunday in July to celebrate my wife's birthday, and as always, the property didn't disappoint. The staff were very friendly and accommodating, and we really appreciated the early check-in.

The atmosphere at the bar was fantastic—we were able to watch the England vs. Norway match with a great crowd while enjoying good food and drinks. We also had a great time relaxing in the pool.

Overall, we had a wonderful one-night stay and thoroughly enjoyed the experience. We look forward to coming back again!

Partner

2/10

Poor

18 Jul 2026

DAN

Room was awful, cobwebs dirty/dusty lamp shades. carpet wasn’t vacuumed. puke stains on carpet in hallway, Felt a little ripped of, when confronted the front desk, “it is a Heritage” building… Stayed at the Chilliwack express hotel, cheaper and what a very nice, clean environment… will always be a repeat customer there…

2/10

Poor

18 Jul 2026

Chunrong

Staffs are rude and unhelpful sometimes. I was told to call in order to get room cleaned. Band to pool costs $20 to replace when lost. A piece of paper does not worth that all all. Bad policy to say the least. Lack of respect for customers everywhere.

No towels at the entry to the pool most of the time. Morning is better so plan accordingly.

Family

10/10

Exceptional

17 Jul 2026

Ginny

Easy check in

Partner

6/10

Pleasant

17 Jul 2026

Gaylene

The property needs to be updated. The hotel was not accommodating for an early check in as we had a wedding to attend at 3 pm and needed a place to change. The room was overpriced at $375 with taxes and resort fees with a view of a wall. Very crowded hotel

Partner

10/10

Exceptional

17 Jul 2026

Jennifer

We had a great time , but I think the hotel needs a refresh in the lounge, and check areas,carpets and decor looked very worn and tired, the lounge could certainly have been cleaner, but none the less we had to great time
Harrison is such a quaint spot to spend some time, lots to browse , beautiful places to walk and explore, scenery makes me proud to live in the greater Vancouver area

Friends

8/10

Excellent

17 Jul 2026

Sheila

Room was not cleaned ( make up) after hanging a door sign for clean up. Air con was old - on and off had to manually turn on a couple of times. Straightforward check in and out . Rooms could have beenupdated, no microwave inside room. Overall we enjoyed our stay esp the mineral pools😌

Family_with_children

6/10

Pleasant

17 Jul 2026

Rod

While this is a very historical place, little is being done to preserve the integrity of the experience. It appears to have been brought by investors who don’t care much about the hotel business, but are satisfied to rely on past laurels. It is very pricey for what you get. Little things like missing soap containers when you’re having a shower, do not help the experience.. or once this was truly a gem, it is now like costume jewelry!

One of the big assets they have, but don’t seem to appreciate it - is the Bellman Steve.

Partner

8/10

Excellent

17 Jul 2026

Vivian

Wed 7/8/26 the indoor hot tub was just \"bath tub warm\". Thu morning I explained to front desk Kim and she said she would let the engineer know. After breakfast when we entered the indoor hot tub, it was back to normal, hot temperature.
We always stay in the HB because we enjoy the architecture and ambience. Upon leaving, we advised the front desk, the toilet seat was loose and the bottom of the bath tub was flexing. There were no electronic charging outlets in our room (fortunately we brought our own). This was just a couple minor hiccups. HHSR was wonderful, enjoyable as usual! Thank you.

Partner

10/10

Exceptional

17 Jul 2026

Julia

👍

Friends

8/10

Excellent

16 Jul 2026

Carla

The room was acceptable enough. The hotel itself is run down and needs a complete reno. But inorder to access the hotsprings you have to stay at this resort. We make the best of it and focus on the relaxation of the pools. The beds are comfy and its quiet at night. The staff are.always friendly and helpful and often go out of their way to help make your stay memorable and comfortable. Its very family friendly and also accepts pets in some rooms. Breakfast is good but pricey so sometimes we just eat at the coffee shop in the lobby. I enjoy the Islands restaurant at Harrison resort for lunch and supper and everything weve eaten there was great! I love that you can wander the resort in your robe too! The spa is a great bonus on-site. We often stop at Harrison on our way north or to the Okanagan as its a great resting place. The town itself is close and easily walkable and has great restaurants to enjoy as well.

Family_with_children

8/10

Excellent

16 Jul 2026

Julie

Great couples retreat. Enjoyed the pools & beach for paddle boarding

Partner

10/10

Exceptional

16 Jul 2026

Douglas

Love that place

8/10

Excellent

16 Jul 2026

Barry Roger

Small room with no extras but the pools and grounds made it with worth the stay. I would like to know when I book what kind of room I’m getting we got no balcony no microwave and I would’ve asked for that and paid for that if I’ve had the opportunities so that is something that I would change.
We love Harrison Hot Springs as a whole.

Partner

10/10

Exceptional

16 Jul 2026

Sim

Room was clean and staff were helpful. I was able to upgrade my room with ease! And check in was quick! The pools were amazing! Cater to all kids of all ages and adults! My kids had a blast. Perfect location. We will be coming again next yr.

Family_with_children

4/10

Poor

15 Jul 2026

Kelvin

For the price the hotel is not well kept. When we were there, there are alot of groups hanging out in the lobby set up like a picnic area. I think during our stay the public hot spring was under renovation so the resort was open to the public. Big groups were hanging out in the lobby area eating and food crumbs and

10/10

Exceptional

15 Jul 2026

Shima

Everything was good!

Partner

4/10

Poor

15 Jul 2026

Marileen

We had to switch rooms because the first one was on the older side of the hotel that is extremalnie rundowym and dirty, smelly, paint peeling of in a lot of place, extremalnie old carpets. Really quite disturbing. We upgraded to the newer side, it was better but not great.
Not sure why they can’t maintain the overall property.

Partner

10/10

Exceptional

15 Jul 2026

Wendy

10/10 😊already booked another stay

Family

8/10

Excellent

14 Jul 2026

Steven

The property was understaffed but they did the best they could and were very pleasant.
The property is looking very tired. Carpets are grungy, everything needs painting, bathrooms are desperately needing an update - they were just as bad as the last time we stayed there 18 years ago!
The rooms are tired, old fashioned furniture, old beds without bed skirts, common areas are just as bad.
The entire hotel needs some love, but more importantly some money spent on the right renovations to bring it to the standards we were expecting but are not currently present.

Partner

8/10

Excellent

14 Jul 2026

Catalin

Friday night, the outdoor seniors' pool was so noisy and crowded, I thought I'd accidentally walked into a bar!...Definitely not the relaxing place I was expecting!

Family_with_children

8/10

Excellent

14 Jul 2026

Jennifer

Just a bit outdated but really clean and food was great. Found that the hot springs were not as relaxing as it could be - lots of loud people but that’s not the resorts fault. Just something to consider. It was summer so that makes more sense. Winter months I’m assuming the vibes would be more relaxing

Self

10/10

Exceptional

14 Jul 2026

Kali

Always a relaxing time

2/10

Poor

14 Jul 2026

Vasiliy

I've visited Harrison Hot Spring for many years, but we always stayed at the West Building.
We were offered a discount $270/night, and we were excited about our stay, especially after the front desk staff told us they were giving us a great room. Unfortunately, the room was very disappointing.

The carpet was old, stained, and visibly dirty. The bathtub was clogged and would not drain properly. When maintenance addressed the drain, a strong sewer odor filled the bathroom and room, making it unbearable to stay there. Because of the smell and the overall condition of the room, we had to request a different room.

While the staff was courteous and accommodated our request for another room, the condition of the original room did not meet the standard we expected. I hope the hotel addresses these maintenance and cleanliness issues so future guests have a better experience. I think after this experience, we will not go there again.

Family

6/10

Pleasant

14 Jul 2026

Michael

the place needs a refresh

Partner

8/10

Excellent

14 Jul 2026

Amalia

The jets of the pools were not working. But staff were great. Especially Kim at reception. (Checking in and checking out)

Family

10/10

Exceptional

13 Jul 2026

Karen

Harrison Hot Springs Hotel was an excellent place to stay for a weekend get away. Lovely mineral hot springs pools. Inside and outside and differing temperatures. Our rooms were large, clean and comfortable. All the staff were very friendly and helpful. My daughter and I had a wonderful time. We also took the jet boat ride up the river and ate at the little waterfront walk. 3 hours from Seattle

Family

8/10

Excellent

13 Jul 2026

roberto

Its good but it is old

Friends

8/10

Excellent

13 Jul 2026

Luba

It’s our not first and not last visit. We like the place.

Partner

10/10

Exceptional

13 Jul 2026

Akiko

The pool is so nice.

10/10

Exceptional

13 Jul 2026

Molook

Good

6/10

Pleasant

13 Jul 2026

alexander

STAFF IS VERY HELPFUL

Family

6/10

Pleasant

13 Jul 2026

Clark

So, overall not a bad place to stay but it depends on what room you get! We had a long walk to room 127 and parking was far as well. Hope you get one of the three bell carts for this massive place.

Thermal pools were nice but have seen better days. Party walls and hallway doors in the east building don’t stop enough sound. Room was missing information literature.

We’ll return to Harrison hot springs but stay somewhere else with our young family.

Friends_and_family Family

4/10

Poor

13 Jul 2026

Eric

They added an extra $30 charge when I checked out because I booked online…

2/10

Poor

12 Jul 2026

keegan

Hotel is in a terrible state of repair. Not worth the price at all. Needs significant investment. Room was awful and not just because it was straight from the 70’s but it was in very bad condition.

Pools are fine but again very dated and in need of repair and investment.

Staff was fine.

Would not recommend or come back until significant investment was made to clean it up. Truly a shame given the history and location.

Family_with_children

6/10

Pleasant

12 Jul 2026

ALEX

Only go there for the hot springs - the hotel and rooms are very dated, and definitely not worth the money. Also, the pools are extremely crowded and packed on weekends. They charge $29 resort fee per day on top of posted rates. No late check out available - we literally begged for an extra 30 minutes on Sunday morning.

Partner

4/10

Poor

12 Jul 2026

Shamila

Unfortunately, the hotel was not clean. The towels and refrigerator were dirty, and the overall level of cleanliness and maintenance did not justify the price we paid. In addition, the pool that was advertised as heated did not feel warm at all. The property needs significant improvement in housekeeping and guest amenities.
Extremely expensive all u can eat buffet for breakfast with not so many options

Partner

10/10

Exceptional

12 Jul 2026

Miriam

Surpassed our expectations!

6/10

Pleasant

12 Jul 2026

Cheryl

The resort is close to outdoor activities which is handy for kids. But I wouldn't call this hotel a resort. It is in serious need of upgrades. It was dirty, especially the fire pit areas, pool areas, both in and out, hall carpets are awful. Housekeeping barely did anything to our room except give new towels. Didn't make the beds or clean the bathroom area. When asked if beds were going to get made up, response was \"if I have time\". We made the beds ourselves. So sad, at one time this used to be a nice resort. Owners have obviously let the resort decline.

Family_with_children

8/10

Excellent

12 Jul 2026

Enrique

Hot springs pool amazing as always, but no supervision so kids jumping off waterfall etc. Great ambiance in Copper Room but service was not up to par. Multiple stays prior were better.

Family_with_children

8/10

Excellent

12 Jul 2026

May

It's great for families! You can spend all day in the pool. But the food was incredibly mid for the price. Highly recommend staying in the East wing!

Family_with_children

2/10

Poor

11 Jul 2026

Veniamin

If I cound I would give 0 stars. I went to Harrison Hot Springs for my birthday. We stayed in the East Wing on 4th floor. The hotel needs major renovation ASAP. Pool was very dirty, also the hotel has a very bad smell. This is my last time I go there until they get the place renovated. If your looking for weekend get away try Sparkling Hills Resort in Venon, BC 100 time better

Family

6/10

Pleasant

11 Jul 2026

wilma

Our room was clean and the bed was very comfortable. The bathroom towel rod was coming off the wall and very wobbly. Our room was at the end off a hall with a door permanently propped open with a service elevator right there. That part of the hall felt old and kind of scary. Pool towels were hard to come by except for the first one provided in our room. We left the wet ones in the pool area gray receptacle. After that we had to find an employee to ask where we get another pool towel when we needed another one later in the evening. We also sent our \"crispy\" yam fries back at the bar/lounge.They took forever to arrive, the server said the kitchen was upstairs and that's why they took soo long. That is probably also why they were totally greasy and limp. They were kind to take it off our bill. Check in and check out were fine. The quiet pool time was anything but with children diving and jumping into the inside pool unsupervised. We had to choose between putting up with it or complaining buy could not see any parents supervising. The adult pool outside was also very noisy with a couple of larger groups drinking their own booze. By the evening all I could smell was beer while trying to enjoy the pool. I don't like beer so the smell of it was hard to ignore.

Friends

10/10

Exceptional

11 Jul 2026

Seema

great property

8/10

Excellent

11 Jul 2026

Laurel

We were allowed to park on property prior to check in, which was nice. Our room was in newer section and was good sized with a small balcony. Pools were nice and not too crowded. The whole property seems a little dated, esp for the price, but overall a good time. The town has made some nice changes since the last time I was here.

Friends

10/10

Exceptional

11 Jul 2026

jose de jesus

A great spot to relax and rest:)

10/10

Exceptional

11 Jul 2026

caroline l

Staff were super friendly and helpful.

Family_with_children

6/10

Pleasant

11 Jul 2026

Wenonah

Outdoor pool and sitting pool were relaxing. Bed was comfortable. Linens were great. The west tower needs upgrading. Ceilings have cracked paint and wall paper peeling off. Some staff vacuuming had the cords in the way of the guests. There were never towels near the pool.

Family_with_children

6/10

Pleasant

11 Jul 2026

Pankil

The existing infrastructure requires an upgrade due to its suboptimal cost-effectiveness relative to the property's value. The outdoor pool necessitates more frequent cleaning due to its proximity to surrounding trees. The location is excellent. Service at one of the restaurants was notably slow, with a single sushi plate taking over an hour to be served, and the bill was presented prematurely, prior to my daughter completing her meal.

Friends_and_family Family

2/10

Poor

11 Jul 2026

William

The place has gone down hill. Whoever owns this hotel needs to do better. That’s all I’m gonna say.

Partner

10/10

Exceptional

10 Jul 2026

Guennadi

All good

Partner

8/10

Excellent

10 Jul 2026

Charleisha

Management changed our room because our initial room had beer cans and used water bottles in the closet. Overall rooms are outdated and beds don’t sleep well. The pools are great and good for families

10/10

Exceptional

10 Jul 2026

Gayle

Have been visiting the Resort for years and my parents before me. This time was as good as ever and new updates are great too! Never fail to enjoy the Harrison Hotsprings Resort.

Partner

8/10

Excellent

10 Jul 2026

robert

We loved the hot pools and the mineral pool. Our room was in the ols section VERY VERY noisy from room above and halleays etc

Family

8/10

Excellent

10 Jul 2026

Christine

Had a fantastic dinner in the Copper Room !!! Best I have ever had. Stayed in Pet friendly room with no pet . And would definitely not stay in one of the Pet friendly rooms again. Carpets were very very dirty in hallway (hallway 2nd floor especially). Definitely not as clean as it should be . Dirty windows ,window screens had big holes in them. Paint peeling on ceilings,holes in chair, padding on bed frames was ripped and showing. Old side of building needs major renovations throughout. Breakfast buffet did not offer enough options for price we went to the new poolside restaurant instead and had a very good breakfast at a reasonable price. And it was cooked fresh . They should also have more poolside towels. There was a period where no towels were available. Last time I stayed here also no pool towels . Will definitely come back but not to stay in old section of hotel. Copper room dinning experience*****.

Friends

6/10

Pleasant

10 Jul 2026

FEY

Outdoor pool was very dirty.

Partner

6/10

Pleasant

09 Jul 2026

Luke

Hotel is dated and needs a refurbishment but location & hot spring is really good. We really liked the use of facilities after check out.

Partner

10/10

Exceptional

09 Jul 2026

Sukhbinder

.

Friends

6/10

Pleasant

09 Jul 2026

Inderpret

Stayed in heritage room, though I understand it’s older, there could be more cleanliness and some minor updates (ie outlets for chargers)
Amenities were divine!

Friends_and_family Family