Name: Harrison Lake Hotel
Address: 190 Lillooet Avenue, Harrison Hot Springs, V0M 1K0, CA

10/10

Exceptional

26 Jul 2026

Fernando

En el desayuno no encontramos nada fue un mal servicio y en el cuarto la TV no tenía mucha diversidad de canales

6/10

Pleasant

26 Jul 2026

Antony

Needed a short stay for a wedding nearby that wasn't breaking the bank... This hotel is borderline expensive for what it is. The positive was the walking distance to everything, and the very helpful staff during check-in, aside from that the overall feel of the hotel was very low budget and old.
The carpets were old, peeling, bubbling, and dirty. Weird smells in the hallways and room (almost like sewage?), and ants in the room.

The view out of the room window was an unmaintained courtyard where you can bear witness to the old, ugly, overgrown and dirty area that is shared by everyone else. There is no screen on the window either so if you decide to take in the *fresh air, might have to deal with bugs.

Overall would not recommend this hotel, they have a lot of maintenance to do but I could see it becoming a much nicer experience if they put effort into it.

4/10

Poor

25 Jul 2026

Arlene

Cons:
Unfortunately we booked at a time when the property was being renovated, so we landed up in a room with stained carpets, dated and chipped furniture, stained bathroom tiles, and a faulty toilet. This gave the impression that the room was not clean. I asked to be put in another room, but all four that I saw were the same.
Pros:
You cannot beat the location. It's a walk away from everything - the beach, multiple restaurants, the ABC store, the hot pool and the gas station. The Staff was very accommodating. Free underground parking. Nice foyer. Complimentary breakfast.
Maybe what management should do is warn potential guests about the present state of the hotel. Update the website to say: Hotel Being Renovated. I look forward to trying again when renovations have been completed. Presently, I can only give it two stars.

8/10

Excellent

25 Jul 2026

Brenda

We were travelling across Canada and stayed one night at this hotel. It was clean, a central location and provided everything we needed... which was a place to stay one night and in the morning we drove on.
For our needs, it was great.
They are spending money and improving the hotel. It's not perfect yet but they are headed in the right direction.
You're just steps from the main part of town and beach... this is a beach town, with nice (slightly expensive) restaurants, lots of beach things to do... it's a great location.

6/10

Pleasant

25 Jul 2026

Pascale

I am really sorry to have to give this bad review this time.
I usually go to this hotel when in the lower mainland as they accept dogs and I sometimes travel with dogs. This time we were on the way back from holidays in Europe and 4 people.
The first room was not done. The bedding laid all over the place but not on the bed. The next room we received had dirty sheets on both queen beds. There were fresh, but dried coffee stains on both sheets. Clearly the sheets had not been changed or someone spilled coffee all over the freshly washed laundry before bringing them to the room. The associate from the reception came and changed the sheets. Then we had only 2 sets of towel & facecloth for 4 people. The fridge did not work and the AC was sitting in the room with a hose through the open window and made a terrible noise, so we had to shut it off.
The room seemed newly painted and the door too, the room number was marked on a piece of paper sticked to the door. The mattress gave my partner a bad back pain as it was run down and didn't support him at all on his side. My side of the mattress was ok.
The breakfast was ok. Toast, egg with cheese, yoghurt, muffins and granola boxes from Kellogg's were available. Orange juice, milk, tea and coffee as well.
We received a small discount on the price when asking and reporting the issues with the room.
This hotel needs a good overhaul to be a gem again. It's at a very convenient location, easy to find and has a underground parking.

2/10

Poor

24 Jul 2026

Amber

The room was flooded. There was hair on the floor, mold on the ceiling fan, the floor was soaking wet, ceiling tiles were falling out of the ceiling, phone was broken, air conditioner was falling out of the window…
This was the WORST hotel I’ve ever stayed in!!!

10/10

Exceptional

24 Jul 2026

Neeraj

Staff is awsome....i must say budget friendly as well
Very near to Lake
Overall ❤️

4/10

Poor

24 Jul 2026

Catherine

Staff was friendly. Great location. Bed and pillows weee not great and the carpet in our room was stained and disgusting.
The facility needs renovation, front door of the hotel was off the tech and barely open in the lobby.
They have started Reno’s in the hallways

4/10

Poor

23 Jul 2026

Shakkeela

Ok to stay

4/10

Poor

23 Jul 2026

Justine

Highly wouldn’t recommend staying here. Our room was SO hot, talked to other guests in the hotel and they said the same thing. Hotel is old, very ran down and our room wasn’t very clean. Good location, staff was friendly. Wouldn’t stay there again.

2/10

Poor

23 Jul 2026

Pritesh

Hotel is not clean and we had a kitchen unit that had nothing in it. I had to keep on asking them to give us pots plates, forks, knives. They do not clean the room unless u ask them. There was bugs in my room. Its a very old hotel

10/10

Exceptional

23 Jul 2026

Tiago

Everything ok

4/10

Poor

23 Jul 2026

Lilian

In renovation, very old, with random furnishings (e.g. mini fridge without shelving). Lots of unfinished things (e.g. no baseboards, door numbers were pieces of paper taped on door...etc.) Cleaners were helpful but front desk was not. Best thing is that the AC worked well and the hotel was across the street from the beach and playground.

10/10

Exceptional

22 Jul 2026

Bohdan

Clean room. Good rate.

2/10

Poor

22 Jul 2026

Andrew S

Was the dirtiest place I've ever seen. Black mold in bathroom, stained sheets with cigarette burns, dirt everywhere, peeling wallpaper. This place should be condemned. I can't believe they are still open......disgusting. staff literally doesn't care as long as they for your money

4/10

Poor

22 Jul 2026

TETIANA

англійською:

I was very disappointed with my stay. As soon as I arrived, it was obvious that the room had not been cleaned properly. The bathroom was in unacceptable condition, and the toilet seat was covered in urine. It was disgusting and made me question whether the room had been cleaned at all before my check-in.
The overall cleanliness of the room was very poor. There were stains and dirt, and the entire room felt neglected. Cleanliness is the most basic expectation at any hotel, regardless of the price, and unfortunately, this property failed to meet even that standard.
To make matters worse, the staff were not helpful. When I asked about parking, they didn’t even know where the parking area was or how to direct me. I expected at least basic knowledge about the hotel’s facilities.
Overall, this was a very disappointing experience. I cannot recommend this hotel, and I would not stay here again until they improve both their housekeeping and customer service

2/10

Poor

22 Jul 2026

Julie

Awful hotel. We booked by mistake and actually left.

4/10

Poor

21 Jul 2026

Amena

We just stayed a night and next time will never go there. All furniture are very very old broken. No ac,

Friends_and_family Family

4/10

Poor

20 Jul 2026

Gregory

Let me start by saying that the staff at this hotel are very kind. But the hotel is in a state of disrepair.

In our room, there were holes in the walls, scuff marks everywhere, mold spots growing on the ceiling above the shower, the carpets were stained, bedding was stained, curtains were stained, the ceiling tiles were crumbling... it was just gross.

The outlets were also overloaded, the central air wasn't working so they had brought in a portable A/C (fine) but it also had an error message. The toilet seat was so loose it was nearly falling off (I tightened it myself). There were two towels and one face cloth provided for a family of four (yes, we got more from the front desk). It felt like they did the bare minimum.

There are construction materials laying around the property, so I got the sense they are trying to repair and renovate gradually, but it feels like a massive project and the owners bit off more than they can chew. The hotel probably shouldn't be operating in that state. Sometimes there would be a long wait for the elevator, so we would take the stairs, and there was literally a long strip of water-damaged wallpaper (and likely mold behind it). Yes, I understand it's one of the cheaper options in Harrison Hot Springs, but when people pay their hard-earned money for a hotel room, they expect the room and amenities to be clean at bare minimum.

I understand the staff there are working hard, but it was a very disappointing stay, no fault of the staff.

Family_with_children

4/10

Poor

20 Jul 2026

Rodney

This is one to avoid. Whoever owns this hotel does not care about it, and sadly neither does the staff.

Smells bad, room was not cleaned properly at all, my wife put a towel on the chair before she would sit on it!

Reception regularly without staff, and a note saying \"call me on my cell number\" which is comical.

It's a decent location, but that's about it.

Family_with_children

6/10

Pleasant

20 Jul 2026

Terry

Run down. Needs to be fixed up.

Self

2/10

Poor

19 Jul 2026

Richard

The property is a dump, carpets on the halls are ripped and dirty, wall papers are falling off and the breakfast is pathetic. The underground parking is full of birds droppings and garbage everywhere.

Partner

8/10

Excellent

19 Jul 2026

Kevin

The staff was amazing and friendly, great lakeside view . Only issue was no tv remote and the carpets could use a rug Doctor. Definitely stay here again though .

Partner

4/10

Poor

19 Jul 2026

Ferestah

Disappointing to say the least.

Family_with_children

4/10

Poor

19 Jul 2026

Abbi

The good:
Staff let us check in an hour early which was nice!!
It was located 1 minute from the beach.
Sheets appeared to be clean.
The bad:
The whole building requires updates and just an overall clean up: wallpaper lifting at every seam in hallways and our room, repairs either not covered up, or not covered well or just a piece of drywall screwed into the roof to cover what’s probably a large hole or damage.

The bathroom had what looked to be black mold on the wall under the ripped wallpaper and the new tub liner had a huge gash on the side and where water is definitely getting underneath it, tap was leaking constantly, bent towel bar, moldy or rust spots in the shower tiles/grout.

The ugly: Only one working elevator for 5 floors and it was a very slow elevator. The koi pond was very dirty, you could only see them when they came right up to the top, i felt bad for the koi’s. No one appeared to be manning the front desk in the morning they left out a bin to drop key cards off at, and a sign that said “if you need assistance call this number ****”

We did look on expedia and seen no other rooms were available in the hotel so we didn’t complain or ask to switch and it was just a place to rest our heads and to put our bags. Didn’t feel comfortable showering though so that was disappointing, but we were just waking up and driving home.

Wouldn’t recommend for the price.

Partner

2/10

Poor

19 Jul 2026

Catharine

I arranged for a late check in and got there and no one was at the front desk. Doors locked. I knocked and waited for ten minutes outside in the dark. I then phoned the hotel and got a no one available message. So I paid for nothing, no access. Drove all night to destination as I had nowhere to stay in at 2 am nothing open. I expect a full refund.

Self

4/10

Poor

19 Jul 2026

Fejan

What we like was it was closed to everything.
The hotel itself needs a lot of cleaning. There was lot of carpet stain, ants on the bathroom sink, the tub is clogged plus there was no hairdryer on the room we had to asked and request for it.
Overall we did enjoy our stay. We just hope that the management will do some improvement as well.

Family_with_children

4/10

Poor

19 Jul 2026

Ryan

Room was not very clean.
Half of the electrical outlets were not plugged in.
Air conditioner kept breaking down and the room was too hot, even when it was cold outside.
Would not stay there again.

Family_with_children

6/10

Pleasant

19 Jul 2026

Ravendra

Overall the building need’s upkeeping and cleanliness. The carpets in our room had many stains and around the building needs to be cleaned or replaced

Family

2/10

Poor

19 Jul 2026

Frezy

Customer service is poor, low maintenance, room terrible .

Family_with_children

8/10

Excellent

19 Jul 2026

Jagjeet

rooms were clean. Breakfast was okay, not much option. But our stay was very good.

Family_with_children

4/10

Poor

19 Jul 2026

Nat

Location was good but that was it

Partner

8/10

Excellent

18 Jul 2026

Robert

Rooms are being upgraded one at a time. Ours had a brand new carpet and freshly painted walls.
Spacious, lots of hot water, ice machine ready to go
Location is fantastic
Free parking half a block away.
Friendly staff.
Complimentary public hot springs pool pass.
Great value

Partner

2/10

Poor

18 Jul 2026

istvan ricardo

The location is great, but the room was not up to standards. Bathroom was dirty, 1 small soap 2 inch x 2 inch, no shampoo, 2 small towels even Kate Moss would be covered. Mold on the ceiling tiles. Hallways were dirty, car park was not well lit.

I definitely will not be staying here again.

Partner

10/10

Exceptional

17 Jul 2026

Satinder

I like they communication and staff behaviour

Partner

8/10

Excellent

17 Jul 2026

Jodie

Staff was friendly. The room itself was well kept. If you needed help the staff was helpful. The beach and everything was within walking distance.

Family

6/10

Pleasant

16 Jul 2026

Eric

Was a different experience

6/10

Pleasant

16 Jul 2026

Bronwyn

This is a fine place to stay for 1 night in Harrison Hotsprings but it is fairly bare bones and needs a bit of cosmetic work.

Self

2/10

Poor

16 Jul 2026

KIM

I would highly not recommend this property. The room was filthy dirty cobwebs everywhere a flat sheet on the bed mould in the shower electrical plugs not covering the outlets terrible place.

Self

4/10

Poor

15 Jul 2026

Jose Suerte

Price of staying in the hotel doesn't reflect

6/10

Pleasant

15 Jul 2026

Amanda

Ok if you’re looking for a quick stay. The front desk rarely had someone there, there was no information given at check in, and the continental breakfast was not great - they give you a container of food (you don’t get to choose what you want to eat).

Friends_and_family Family

6/10

Pleasant

15 Jul 2026

Shelley

Sadly, this hotel is in terrible disrepair. Although he staff were EXCELLENT, they have limited resources to appease patrons. Hotel seems to be going through renovations, BUT - there is no signage to ask patrons to bear with the conditions at this time. The location is great as far as being accessible to the surroundings. Fortunately, the front desk offered us a room upgrade, and after seeing the rooms, we understand why! Our room was acceptable, but certainly not what I would call 5 star. The hotel is listed as a 3 star, but in its current condition, I would rate it at no more than 2 stars. The Courtyard Cafe is not operational at this time (July 2026), even though it appears there have been renovations to it and signage outside alludes to opening hours on a daily basis.
Parking is charged as extra, if you want underground parking, otherwise, you have to try and find somewhere on a street nearby to park.
I believe the staff are doing their absolute best under the circumstances, but ownership is lacking in their customer centric approach (which is non-existent).
I hope that the renovations get completed and that the staff are able to maintain their jobs, it would be sad to see this place become a ghost hotel and staff left with no jobs!

Partner

6/10

Pleasant

15 Jul 2026

Lee

Property was under repair and many areas were dirty, looking and rundown. The parcade was messy and dirty. The Parkade elevator lobby was an extremely bad repair. The room was clean.

Partner

8/10

Excellent

14 Jul 2026

Edgar

The hotel is currently undergoing renovations, so you can expect to see some construction materials around the property. Despite that, the location was excellent—just a short walk to the lake, the boardwalk, and a wide variety of restaurants.

We were given a room with beautiful views of the lake, which made our stay even more enjoyable. One of my favorite things about the property was all the little birds flying around the grounds. It created a peaceful and charming atmosphere.

I slept like a baby, which says a lot about how comfortable the beds were. Overall, if you're looking for a budget-friendly hotel in a fantastic location close to the waterfront and boardwalk, this is a great choice.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

ronald

Very close to the lake

Partner

4/10

Poor

13 Jul 2026

Michelle

super run down. rooms not properly cleaned.

Friends

4/10

Poor

13 Jul 2026

Jordyn

Unfortunately, the rooms do not look anything like the pictures. I emphasis this. The hallways are filthy and covered with bird feathers and random garbage. The fountain area is dirty and none of the shops are open. There’s bird poop everywhere and it doesn’t look like anything is maintained other than a few pots of flowers. The rooms do have AC which is nice, but due to the AC the windows have to be fully open with no screens. The bathrooms are dated and not very nice. The “nice” conference room, also known as the Chilliwack room, is filled and piled with random pieces of furniture and stuff which you can see from the hallway. The parkade is full of birds which I know is unavoidable, but they just poop all over your car. If you need a place to stay in Harrison for a quick trip, I am sure you can stay here. But don’t expect anything nice or luxurious.

Partner

2/10

Poor

12 Jul 2026

Gavin

The room was awful. Stains all over the carpet . AC not working . Bath not draining when taking a shower. They guys at reception just didn't care when raising concerns . We were supposed to stay 2 nights but we left after 1 night . Worst hotel I have ever stayed in .

Family_with_children

2/10

Poor

11 Jul 2026

Peter

The place looked disheveled and in the latter stages of an incomplete renovation. Fire alarm was still covered/masked over from painting as was the sprinkler in the ceiling. A very loud sound possibly coming from the AC unit? From the room below. Anyway would not recommend the hotel in it’s current state.

Partner

4/10

Poor

11 Jul 2026

Natalie

When we arrived it was noticeable the hotel is under renovations. This was not mentioned in write-up of hotel. When we arrived to our room it did not resemble the pictures advertised at all. No amenities were open during our stay. While the staff were friendly and helpful, the misrepresentation of hotel room quality was very disappointing and not worth the $200 a night we paid.

Family

8/10

Excellent

11 Jul 2026

Tien

Staff let us check in early which is always nice.

Partner

4/10

Poor

11 Jul 2026

Allyson

The property is not well maintained. The bed was uncomfortable and the room was not very clean. It was leas expensive than the Harrison Hot Springs Resort

Self

6/10

Pleasant

11 Jul 2026

Krzysztof

Very dirty corridors.

10/10

Exceptional

10 Jul 2026

fay

The property is under a well needed reno! The room was cozy, beds were very comfortable. The carpet was extremely dirty tho.. The staff were ALL very accommodating, polite & helpful! Breakfast was perfect. Especially liked the location, it was walking distance to restaurants the lake as well as the mineral pool! We were very happy with our two night stay! We would definitely stay again!

Friends

6/10

Pleasant

10 Jul 2026

vicki N.

Carpets are old and worn in places the rooms are clean but no freezer section in the small Refrigerator

6/10

Pleasant

10 Jul 2026

Ryan

The hotel is dated. Needs a heavy renovation. Rooms are big and beds were comfy. However its under ground parking only. My truck barley fit. I had to remove one of my radio antennas to fit.
Also for the amenities. The pool house closes at 3pm Thursday to Sunday. And the hot springs is only for those staying on the resort.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

James

It was okay. We will not stay again as for the money charged it was not to our expediations.

Partner

2/10

Poor

10 Jul 2026

NAE CATALIN NICK

Definitely the worst hotel on my 18 nights/16 hotels trip. Stay away. Dirty, well past its prime, parking in the boonies.

Self

2/10

Poor

09 Jul 2026

Anne Lisbeth

The pictures on Expedia’s website and the hotel website are false advertising. The pictures are likely 20+ years old. If there were still goldfish in that fountain they would be dead. This hotel should not be listed by Expedia as it is in a state of atrocious disrepair. There are no renovations taking place despite the absolute need for an entire replacement and cleaning of every area of this hotel. The owners know this for sure but continue to dupe people into staying there as Expedia lists it. The underground parking is full of nests of swallows (birds), the outside of the building is covered in green algae and possibly mold or mildew. They would not even respond to Expedia for my request for a refund. It was so unacceptable that we left and found another place that had a room left that night. Do better and respond to customer complaints (having no one at the front desk makes it hard to complain) and just give me a refund!

Family_with_children

8/10

Excellent

08 Jul 2026

Fabien

Clean room, friendly staff- mountain view rooms, close to beach and water parks!

Friends

8/10

Excellent

08 Jul 2026

Hubert

Room construction underway, outstanding location, excellent staff, will plan another trip.

Family

2/10

Poor

07 Jul 2026

Melissa

Just don't stay here. I booked in error meaning to book at the Harrison BEACH Hotel which is actually very nice. This place should be torn down if they're not even going to try. Dirty stained carpet, plugged tub, nit enough towels or tp, air conditioner didn't work. Room was so hot and stuffy. Love the village! Still had a great time because I was with my girls and we just live Harrison Hot Springs. Will NEVER make the mistake of staying here again.

8/10

Excellent

07 Jul 2026

Reena

Nice staff

Family

4/10

Poor

07 Jul 2026

Sheila

The hotel was in need of a complete renovation. Carpet torn and spotted/dirty. Baseboards peeling. All very dated. Outlets in the rooms loose to the point of difficulty to plug in phone charger to stay. Towels were decent and tv channels were limited. Location okay - a block off the Main Street for a lake view.

Partner

4/10

Poor

07 Jul 2026

Mo Yin

the parking is very dirty and the property is very very old. The carpet is very dirty.

Family_with_children

4/10

Poor

07 Jul 2026

ali

Terible reception staff, so old aminents , no upgratev and repaire stuff
I don’t recommend….

Partner

8/10

Excellent

07 Jul 2026

Timoteo

I stayed 1 night at this hotel with my wife & found it conveniently close to the beach, restaurants, hot spring pool. The building facilities are old but under renovation. Our bed/bath rooms were clean, comfortable, complete with appliances we needed. The staff were helpful hospitable & gave me free parking & extra time for check-out. It was definitely good value for the price paid. We're happy & satisfied, thank you!

6/10

Pleasant

06 Jul 2026

Teresa

Most of the reviews are correct! The place is pretty run down, supposedly my room was a newly renovated deluxe room, but not so much! It is very overpriced for the run down conditions it’s in! It was a warm weekend and the air-conditioning barely worked, and I felt bad for my dogs, because they were all panting. Unfortunately, if you have pets you don’t have many options that will allow pets. They said they were going to charge me $25 per pet per night for my pets (3) for a cleaning fee, but they never even came to clean the room in between my stay. They didn’t even empty the garbage is or replace the towels or anything!!! So why are they charging me $25 per pet per night!!!! One good thing was the shower was hot!

It’s a cute little town with shops and food right across the street, it also has a nice lake and walking trail along the water.

Self

8/10

Excellent

06 Jul 2026

Lucila

Great location. The hotel is under renovation.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Janet

The room was very clean.
It looks like they might be remodeling as the hallway molding was off and spackle was on the floor.
The garage has a lot of bird droppings.

Partner

8/10

Excellent

05 Jul 2026

Kelly

The hotel was just ok. The property could do with upgrading the hall carpets and maintaining the courtyard. The koi pond was absoutley disgusting and you could not see through the dark green water. I'm not sure how the poor fish were surviving. Our bedroom was not as bad. It looked like they had recently painted but didn't bother to remove the painters tape. Our smoke detector was also hanging from the ceiling from the wires. The floors, bedding and washroom were clean though. This hotel has so much potential. Overall, the experience reflected the lower price paid and at the end of the day, we were there for the beach and scenery and I probably would stay there again.

Family_with_children

2/10

Poor

05 Jul 2026

Kevin

I’ve never stayed in a hotel that was this run down. I’m not sure how they are able to even run with the amount of mold in the rooms. bathroom fans not working and just not clean.

2/10

Poor

05 Jul 2026

Ivy-Jean

Oh I feel like I’m always up for an adventure and believe that I can withstand the worst of the worst…. Booked two nights…. At 3 am on the first night I was already booking a room elsewhere.
It was so dirty, so uncomfortable…. Literally cockroaches climbing the walls (I even filmed it).
The property itself was so neglected.
The hallways reeked of bug spray and something else that was really irritating.
The bed was so uncomfortable. The air conditioner wasn’t efficient enough as it wasn’t sealed in the window… the hose was literally just hanging out an open window.

Harrison village itself was a blast!! Just wish the hotel was more properly maintained… we would’ve stayed the extra night and had more fun. Oh well….

Family_with_children

2/10

Poor

05 Jul 2026

Jesse

I checked into a room that didn’t have any covers on the light switches or electrical outlets. The toilet paper rod was missing and the tub was stained. The entire property is run down with DIY at best patches and attempts at repairs. I will never stay in this hotel again and will probably never visit Harrison again

Partner

2/10

Poor

04 Jul 2026

Alexander

The room photos on Expedia are AI enhanced. Don’t be fooled! It was a disgusting and unsafe hotel that was water damaged and moldy. The rooms were filled with insects, it smelled like cigarettes everywhere and it was just dirty. Not safe if travelling with children. Will be reversing the charges on my credit card.

Family_with_children

2/10

Poor

03 Jul 2026

Cassandra

It’s sucked and was dirty the room was tiny and there were spiders all over

6/10

Pleasant

03 Jul 2026

Brian

The room and beds were clean. You only get what you pay for.

2/10

Poor

03 Jul 2026

Danica

My stuff was taken from my room by the cleaning staff when I was gone for the day (they gave it back the next day), there was water dripping through the ceiling in the bathroom, the room was supposed to be a mountain view but was a view of the grimey inner courtyard and all the other rooms, there were no chairs in the room to sit on, and the pillows were the lumpiest smallest worst hotel pillows ever.

8/10

Excellent

02 Jul 2026

Isabel

The room was clean but it was under a bit of renovations. Staff were very friendly.

Partner

2/10

Poor

02 Jul 2026

Tracy

The hotel is disgusting. The staff are rude. Do not stay there. Worst hotel we have ever stayed at.

6/10

Pleasant

02 Jul 2026

Christine

The staff were great, friendly and helpful. The hotel is quite dated, but the bed was comfy. Location is great. Its a budget friendly option.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Kiley

Common areas were being renovated. No baseboards in the hallways but they were replacing the carpet during our stay so that's understandable. Both spa and gym were closed during our stay. The staff were amazing though. Let us check in an hour early and helped us move to a new (bigger room) when they needed to relocate us so they could install the carpet in the hallway right in front our door. Room was quite nice. Nothing fancy, but we'll probably stay there again next time we're in the area. Definitely the cheapest hotel in Harrison village but you get what you pay for. Parking was great as well.

Family_with_children

2/10

Poor

01 Jul 2026

Crystal

Broken lights, windows, base boards gone off the wall, leaking ceilings, the small pond in middle is disgusting. Holes in the walls, lots of spiders, dirty.

Family_with_children

4/10

Poor

01 Jul 2026

Raj

Hotel was in poor condition. Not clean.

Partner

8/10

Excellent

01 Jul 2026

Sheri

Easy check in. Kind helpful staff. Free secured underground parking. Free continental breakfast. Renovations happening so being understanding and grateful goes a long way with attitude. I will go back in a year to see the amazing upgrades! 🤗

Family

2/10

Poor

30 Jun 2026

mechele

The room was clean but that's it. The hotel was dirty looks nothing like the pictures. The A/C unit was held in by cardboard. No plug ins to plug your phone in to charge. My husband and I will never stay there again. Not worth the price. If we could have changed hotels we would have but everything was booked.

Partner

4/10

Poor

30 Jun 2026

Chi Hsuan

Room not clean and everything is kind of run down. Building looks like is going to fall apart with the old decor overall.
Only positive thing is parking is FREE !

Friends_and_family Friends

4/10

Poor

30 Jun 2026

Laura

It was a place to stay when we needed it, but I would never come back. Bathroom ceiling was molding and falling apart, sprinkler was rusted. Mold in the shower walls. The AC broke in the middle of the night. Bed was a full size when we booked a queen. They placed a top sheet on top of the fitted sheet seemingly instead of washing the fitted sheet which had a decent amount of hair on it (not ours). The fresh towel they gave us on day two actually had bugs in it. Finally, you just have to laugh at the door numbers being printed out and taped on with scotch tape.

4/10

Poor

30 Jun 2026

Muhammad Shuja

I won’t recommend this place.

Friends_and_family Family

4/10

Poor

29 Jun 2026

Lauren

The room was 100 dollars for a reason. The location is good but I found the experience chaotic. The staff was learning a new system and had difficulty checking me in. There was not much attention paid to where I should park, as the parking lot outside is difficult to find. It was a very hot day and in order to use the air conditioning you had to keep the window open with flies coming in. I had never seen anything like it.

Self

4/10

Poor

29 Jun 2026

Mesut

The hotel is very neglected and falling apart. There's a foul smell everywhere. Even they covered smoke detectors with tape. If something happens none of the detectors will work.
Yes, the price is cheap, but I wouldn't recommend it to anyone.

Family_with_children

8/10

Excellent

29 Jun 2026

Sanjeev

The room it self was sufficient for the price. The other hotels in that area are close to $200 / night , we paid around $100 / night. Having said that , it looks like there are renovations going on so the gym was unavailable as well as the restaurant. If they charge $100 per night or close to that once the renovation are done and all amenities are available this will be the best bang for your buck. If however they charge more with all the damaged hallways and closed amenities then it’s not worth it. Right now you get what you pay for . Which for my stay was satisfactory.

Family_with_children

2/10

Poor

29 Jun 2026

Jiyoung

Completely 0% customer service

Friends

4/10

Poor

28 Jun 2026

Philip

The whole place dirty and in desperate need of renovation

Partner

4/10

Poor

28 Jun 2026

Emily

Front desk staff wasn’t welcoming, poor communication on when the room would be ready. The room was very poorly maintained. Bed was smaller than queen size which is what I had reserved and paid for. Basic room supplies were no provided. The thermostat in the room didn’t work.

Partner

10/10

Exceptional

26 Jun 2026

Mubina

Loved the free voucher to the hot spring. Enjoyed my stay. The hotel is currently going renovation. But the location is very good and convenient. Walking distance to the lake.

Self

6/10

Pleasant

25 Jun 2026

Patricia

We were looking for a cheap one night stay and this place served the purpose. The hallways were run down and grubby but the room was clean. The A/C didn’t work very well and was noisy.

Partner

6/10

Pleasant

23 Jun 2026

MARIANA

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Family

4/10

Poor

23 Jun 2026

thomas

Air conditioner nailed to the open windows with a stick, venting back into room. Had to stuff pillows around it to keep the hot exhaust from coming back into the room. No housekeeping. Renovated room looked nice if you \"don't look up\". Hallway carpets stained, wallpaper peeling. No license or safety check document in creaky elevator.

Partner

8/10

Excellent

23 Jun 2026

Darcie

Really close to the beach and affordable place to stay. Staff were very friendly and kind to us.

Pet