Name: Coconut Cay Resort
Address: 7196 Overseas Highway, Marathon, 33050, US

10/10

Exceptional

10 Jul 2026

Emily

Great little place

10/10

Exceptional

10 Jul 2026

Peter

Everything was clean, friendly staff in the office. One of the couples we traveled with had a slight complaint about the room smelling a little damp but ours was great. Rooms look recently updated.

Family_with_children

10/10

Exceptional

09 Jul 2026

Christina

Great little place to stay, very clean with amazingly comfy beds.
Saff was very friendly and attentive. Highly recommend staying here if your in the keys. Would definitely stay here again.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Amy

It was horrible the room stunk and it was a very scary property and the Travelocity staff should have better customer service.

Family_with_children

10/10

Exceptional

06 Jul 2026

Jasmin

Very comfy and we had an excellent stay.

Partner

6/10

Pleasant

05 Jul 2026

Orlando

This place is ok.

Partner

10/10

Exceptional

29 Jun 2026

Nicole

Great parking

8/10

Excellent

26 Jun 2026

Yanara

Bastante tranquilo 👍

Partner

2/10

Poor

25 Jun 2026

Massiel

Hello, I need to report a serious issue with the mattress in the property. We found bedbugs in the bed, and this has caused discomfort and concern for our health and belongings.

We would like this issue addressed immediately and would appreciate a solution as soon as possible, including professional cleaning/treatment and compensation or a refund for the inconvenience caused. I also have photos/videos documenting the problem if needed.

Please let me know how you plan to resolve this situation promptly.

Thank you.

Family_with_children

10/10

Exceptional

23 Jun 2026

nura

The place it was great. The price is really good. Everything it was OK. The only concern I had which is not a big deal the AC was really loud

Partner

8/10

Excellent

22 Jun 2026

Lynda

Where we stayed let just say that the picture showing the property was very different.

Partner

10/10

Exceptional

22 Jun 2026

Tania

Excellent location. Great ambient!

Family_with_children

8/10

Excellent

21 Jun 2026

Kevin

The room was clean and quaint, the staff was very friendly and helpful. They made great recommendations of local restaurants.
The curb appeal of the property could use some work but the pool was clean and inviting.

Partner

8/10

Excellent

20 Jun 2026

Jessie

It was clean and convenient and easy for the evening

Partner

10/10

Exceptional

14 Jun 2026

ENRIQUE

All good

Business

8/10

Excellent

14 Jun 2026

THOMAS J

Stayed 3 of 4 nights. First 2 nights were great! Quiet. Beds comfortable. Room was clean! We fish, the place was perfect for where we were going. The 3rd night was noisy. You can hear the families in the rooms on each side of you. We left a day early. Forfeited the last night. Also Forfeited the 50 dog fee. Last day to noisy for pets. The price was bit higher than the overall value for off season

Pet

10/10

Exceptional

12 Jun 2026

Leorvis

Last min stay clean fun nice people!

Family_with_children

8/10

Excellent

11 Jun 2026

Kingsly

It was peaceful! The property was clean!
The staff was good…
You will love it. You can go and enjoy your stay ! It’s wonderful there…

Partner

10/10

Exceptional

10 Jun 2026

William

Room was clean.

Partner

10/10

Exceptional

09 Jun 2026

julie

We brought our boat and docking came with our water front room. We'll maintained and great boat ramp! Beds were very comfortable, ac was ice cold! Our dog felt very comfortable there, and our sliding glass door lead to the boat where we had a picnic table the most sturdy relaxing chairs to relax on.
Food is near by, try pops smoke hut in BIG PINE KEY, mac and cheese burnt ends and brisket were the best I've ever had in my life so far. And then after dinner we would come back to the room have a nice swim sit in the back and just listen to our friendly neighborhood rooster. May was very helpful and so was everyone else. Definitely coming back, some rooms had little kitchens as well. Easy access to the golf and open, lots of fantastic fishing.

Pet

10/10

Exceptional

08 Jun 2026

Maylen

I recommend it! My concern is the pool; it needs to be cleaned. Other than that, everything is perfect for the price, and the staff is very good, and very friendly!!!

Family_with_children

2/10

Poor

07 Jun 2026

Yoel Alejandro

No me gustó nada, no es lo que parece en las fotos, no hay nada que hacer ni atracciones de nada, muy aburrido todo, un motel normal.

Friends

8/10

Excellent

06 Jun 2026

Stacy

We were there for 4 days, very clean and spacious rooms. The staff was wonderful and very helpful. Only downfall was low water pressure in the shower. Would definitely recommend and will be back next year.

Family_with_children

6/10

Pleasant

06 Jun 2026

Susan

The pictures online are misleading, photos need to be updated because what is online is not what it looks now, looked more like a roadside Motel than a Marina Resort. Walk the whole property first. Can't say much about the extras since weather was bad. Staff was nice though.

Partner

10/10

Exceptional

06 Jun 2026

Julian

Loved this resort was very nice and clean and staff was very friendly

Family_with_children

10/10

Exceptional

05 Jun 2026

Sam

As expected

Self

10/10

Exceptional

28 May 2026

Donald

Great location

10/10

Exceptional

27 May 2026

yaser

ok

8/10

Excellent

24 May 2026

Christina

Great property. Ideal location. Staff was friendly. My only complaint is the early check-out. I don't understand why its not 12p.

Partner

10/10

Exceptional

21 May 2026

Alexis

The staff is very friendly clean room good kitchen thank for take care my vacation..

Friends

10/10

Exceptional

18 May 2026

Mohammed

Awesome staff and friendly service

Friends

10/10

Exceptional

17 May 2026

Andrea

Great place

Partner

4/10

Poor

15 May 2026

valeria

Room had paper thin walls, could hear conversation very clearly without even trying. Canal wasn’t as pleasant as listed. Found ants inside the dresser. Smelled strong of mold/mildew.

Friends_and_family Family

6/10

Pleasant

14 May 2026

Kathleen

Facility very dated, needs much updating. Pool filter never on but not filthy. Keurig coffee pot in room, coffee provided horrible. Suggest bringing your own. Right on the busy roadway so very loud traffic noise at all times. Hard to exit out if lot going left. Rooster on site to wake you at 6:30a every morning.

Partner

8/10

Excellent

08 May 2026

Karen

This property is conveniently located right off US one in Marathon. My room faced the highway, so there was a lot of traffic noise, but that didn’t really bother me so much. My first evening on property, a man approached me in the parking lot and asked for money. That was offputting and a little frightening. I continued to walk past my room so he didn’t know where I was staying. That felt very unsafe. My car was parked just outside my room. It was about 830 at night so it was already dark outside.

The room was large and spacious. Very clean, but no table for the sofa or any other desk or workspace. There’s certainly plenty of room to put some additional furniture. Bed linens were very nice. Plenty of towels.

While the pool area seems well maintained and the furniture is very nice including the umbrellas, there was a distinct garbage smell the day I was at the pool, which was overpowering. There’s a lot of chickens running around the property near the pool, which didn’t bother me, but I could see how they would be intimidating to small children or folks who aren’t familiar with chickens and how they can be.

There is no ice machine anywhere, but the lobby staff is happy to provide bags of ice for you if you ask.

All in all, this was a great location for me to serve as a base while here in the keys..

Self

2/10

Poor

06 May 2026

Nueraili

AC noise is huge like ur living near Airport. Door can not be locked properly. You can literal hear any sound from next door.

Partner

10/10

Exceptional

05 May 2026

Hugh

Not

8/10

Excellent

03 May 2026

John

The room was clean and well maintained. The check in and check out process was smooth. The bed was comfortable and everything in the room worked perfectly.

Self

4/10

Poor

01 May 2026

Keily

Las habitaciones son diminutas, no son las lindas de colores que salen en las fotos, cuando alquilas una de un cuarto te dan una que parece motel

Partner

8/10

Excellent

30 Apr 2026

Lech

Clean and convenient accommodation.

10/10

Exceptional

28 Apr 2026

Kingsly

Great place to bring the boat. Good ramp. Plenty of water toys to use.

Self

10/10

Exceptional

26 Apr 2026

Rolando

Very affordable property in the heart of the Florida Keys. Clean, good amenities and excellent location

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

BROOK L

Great place to stay In Marathon. We have stayed here several times and always recommend it to friends and family visiting the area.

Partner

10/10

Exceptional

23 Apr 2026

Judy

Excellent room! Very clean. Lg screw TV. Staff very helpful and friendly.

Partner

6/10

Pleasant

17 Apr 2026

Michael

The first problem was we got into our room and you could tell that the bathroom was never cleaned. They were dirty and wet towels and the shower was still dirty with hair and other things. We went down to tell the desk clerk and they gave us another room to go to and as it turns out as soon as we open the door you could see that neither one of the beds was ever made and I'm not sure that room had been cleaned yet either. Keeping in mind this is it 8:30 at night so not sure what the problem was. So we ended up going back to the first cabin and they gave us clean towels but we just had this uneasy feeling about the cleanliness of the room. Considering what we were paying for this room, it was pretty appalling honestly.

Partner

2/10

Poor

16 Apr 2026

Peter

When I got into my first room and layed in bed there was some kind of bugs in the bed.
When I went to the front desk to get a new room the girl said \" you can't just keep moving rooms \"
That was the first time I had to move. really strange.
Then the housekeeping girl came in and was giving up some strange vibe,, kind felt like she might of put them in the room . Beware of this place.

10/10

Exceptional

13 Apr 2026

cheryl

There is an outdoor pool, no breakfast but a diner across the street and coffee in the room. I wouldn't call this a resort more like a motel. You enter your room from the outside with a key old school way. My room was updated and clean.

10/10

Exceptional

13 Apr 2026

Nikki

This room was a great value. Parking is tough when they’re full. Staff is super nice.
They have 24 hour maintenance, nice front desk corks, and a lovely property.
Coffee in the lobby, and a nice selection of snacks and toiletries. Beach towels as well. Great location in the keys.

Partner

6/10

Pleasant

02 Apr 2026

Charles

The room was clean. We were next to the road so it was a little noisy. Restroom was very tiny.

Partner

10/10

Exceptional

01 Apr 2026

Patti

The room we had was a canal view and it was great. The manatees were swimming just outside our door.

Leisure Family

8/10

Excellent

29 Mar 2026

Luterne

A charming but dated hotel. It is physically clean and well kept but our room has musty and old lingering smell, overpowering especially upon entering the room. Location is very good, walkable to some restaurants, close to groceries and beach.

Family_with_children

8/10

Excellent

28 Mar 2026

Blenda

Although it is an older hotel, it was impeccably clean, the staff was friendly and helpful, the pool was sparkling, clear and beautiful, and you could rent bicycles, kayaks, etc. Very nice experience

4/10

Poor

27 Mar 2026

Christine

The room was clean, but felt humid.

10/10

Exceptional

27 Mar 2026

Tammy

The property was exactly as described. Right in the middle of the keys. Staff checked in daily to see if there was anything else that was needed. We would definitely stay there again.

Family

10/10

Exceptional

24 Mar 2026

Dornetta

The room was clean. It had enough space for 2 guest with a door leading to the back area. The staff was pleasant and accommodating, offering ideas on where to eat and things to do. Highly recommended

Partner

8/10

Excellent

22 Mar 2026

Scott

Clean room
Did not use laundry

10/10

Exceptional

21 Mar 2026

Michael

Laundry on site. Boat slip was right outside our room. Room was really clean and comfortable. Will be returning

Family

6/10

Pleasant

20 Mar 2026

Jennifer

The room was cute and very clean. The property was a disappointment. The pool was supposed to stay open until 8, but it closed at sunset (6:30). The listing said ocean view, but you could not see the ocean from anywhere on the property. It was a cute place for what it is but the listing and pictures are misleading. We arrived around 6:30p and checked out early the next morning and found different lodging.

10/10

Exceptional

19 Mar 2026

Chase

Amazing

Partner

6/10

Pleasant

18 Mar 2026

Cathy

Clean,. spacious and comfortable king pool view room. Simple amenities yet sufficient. Cute patio chairs with a hammock. Very tiny bathroom yet it was clean and serviceable. Door to room locked but the deadbolt was difficult and didn't always work. We have CPAP machines plugging them in was very difficult with the only outlet was directly behind the headboard..... discovered very dusty. Would benefit with outlets in the bedside lamps to remedy such necessities. The salt water pool was refreshing and the pool loungers were comfortable lots of shade and sun options around the pool deck.
Overall acceptable place to stay.

Family

10/10

Exceptional

17 Mar 2026

Leeann

Alex at the front desk was great. Worked hard to make everyone happy. And she succeeded. Nice to have access to kayaks and bikes. Place was nice and it was a bonus to see manatees right out front of the room in the canal.

Partner

8/10

Excellent

16 Mar 2026

William

Great staff. Worked for us for what we needed.

Partner

8/10

Excellent

15 Mar 2026

Michael

We had a room on the canal woke up and went outside in the morning and seen multiple manatees was the highlight

Partner

10/10

Exceptional

14 Mar 2026

Ricky

It was very cute .Couldn't ask for anything else. Wish the pool was heated but wasn't that bad 😁

Partner

10/10

Exceptional

13 Mar 2026

Jeremy

Alex was at the front desk and immediately welcomed us and made sure we were comfortable and all set for our stay. She was very energetic and made us feel very comfortable. The property is well maintained. The rooms are clean and comfortable. We will definitely stay here again. Thank you Alex.

Partner

10/10

Exceptional

12 Mar 2026

Allen

A plus

10/10

Exceptional

12 Mar 2026

Yinet

Clean rooms, amenities are nice and the staff was very nice!

2/10

Poor

11 Mar 2026

Jared

Room dirty

2/10

Poor

10 Mar 2026

Jennifer

Room smells like mold. Property was not as advertised

Partner

4/10

Poor

10 Mar 2026

Josh

Ants and a musky room smell. Good location

Family_with_children

6/10

Pleasant

08 Mar 2026

Joseph

I would have given Coconut Cay a 5 star review again this year, but we had a terrible check in experience!
We booked a King Island Room online in October 2025 for our stay this March 2026.
We paid with credit card in full and since it was our second year booking we were expecting a very bright nice room with a view, just as shown in the photos on Expedia!!
Instead, when we arrived, we were told that our room would be in the front of the hotel, right next to the office. A very dark room with no window!! The staff person said that was our only choice unless we paid another $700 to upgrade!! We were shocked and complained, but to no avail. Finally my sister and her husband spoke to the staff on our behalf and the manager was phoned and agreed to give us the room we had paid for IF we paid another $364!! We did pay the crazy upcharge fee and enjoyed our stay, but we paid more than my sister did and she had a suite with kitchen area!
BEWARE WHEN YOU BOOK THIS HOTEL ON EXPEDIA!! We love Marathon Key, but not sure we will stay at Coconut Cay and get robbed again.

Family

10/10

Exceptional

08 Mar 2026

Kristin

The location was perfect for visiting sombrero beach and the turtle hospital. We had a room overlooking the canal and it was relaxing sitting to watch the shore birds and the boats. We did not use the freely available bikes or boats, but it was nice they were included. The bed was very comfortable too!

Friends_and_family Friends

8/10

Excellent

08 Mar 2026

Mark

None

10/10

Exceptional

07 Mar 2026

Bill

We booked this place as an emergency stay when our place in Key West wasn’t ready and it was great… would recommend using it again

Partner

10/10

Exceptional

06 Mar 2026

Thomas

The place was super clean and reminded us of the way the Florida Keys used to be with the Mom and Pop hotels. We were very comfortable there.

Partner

6/10

Pleasant

05 Mar 2026

Virginia

It just looks nothing like the pictures. You come in off a busy highway to a 1950’s motel that has been nicely updated, rooms and bathrooms small but modernized, looking out of the patio doors into lawn and pool. Nice, but not what the pictures say. Busy highway doesn’t keep you awake. Complementary bikes, kayaks, and paddle boards. It is expensive, but cheap for the Florida Keys. I guess it was a deal. Not 4-5 star though.

Partner

8/10

Excellent

05 Mar 2026

Mary

The hotel room was small but had everything we needed on a budget. We had to figure out the A/C as it kept reverting to energy saver which would have been fine but it came on and off every couple minutes all night the first night.

Family

10/10

Exceptional

04 Mar 2026

Bridgett

Clean, friendly staff.

Partner

8/10

Excellent

02 Mar 2026

Garen

Comfortable beds, good showers, reliable staff. Just an aging facility

10/10

Exceptional

26 Feb 2026

Thomas

Very clean room and great staff

10/10

Exceptional

26 Feb 2026

Doris

Very professional

Partner

10/10

Exceptional

24 Feb 2026

Paul

Great room. Fantastic staff. 2nd time staying there. Won’t be our last.

10/10

Exceptional

21 Feb 2026

Steven

Staff was very nice and property was beautiful

Partner

8/10

Excellent

18 Feb 2026

Karen

Our room was clean. It was a nice cozy little place to stay..

10/10

Exceptional

16 Feb 2026

Nashed

Good

8/10

Excellent

16 Feb 2026

Sharon

Clean and spacious room.

Leisure Partner

6/10

Pleasant

16 Feb 2026

Michelle

If you are specifically looking for a convenient no-frills family stop in Marathon on the main drag and are able to secure a reasonable rate with the property DIRECTLY, perhaps this will be a good choice.? In my experience; the room was hugely overpriced; the website photos very misleading, and my reservation was botched, so I personally would never stay there again. I will say that in the end, manager Jocelyn went out of her way to try and help soften the blow, and I appreciated that. I would have booked direct had I been able to reach anyone at the property, which I tried for weeks to do but the calls never went through. Again: The photos look much better than the rooms or property does in person. This place needs some TLC. Old can still be lovely!

Business_and_leisure Self

4/10

Poor

15 Feb 2026

Robert

The room was somewhat clean but very neglected! Nothing like the pictures on line. The overall property is also neglected. It is a very old hotel and it is in no way a “Resort”

10/10

Exceptional

14 Feb 2026

Subhash

Location, Clean Room, Surroundings

Leisure Family

10/10

Exceptional

14 Feb 2026

Yvonne

Excellent service, clean room, great location.

2/10

Poor

14 Feb 2026

Stephanie

Check in was late. Staff was rude. The front desk lady had an argument with someone ahead of us. Yelled Jesus Christ and then told me she didn’t have a room key. She disappeared and then found the key.
Our “deluxe king” room was terrible. Feet from the highway and super loud fast traffic all night. There were black bugs in the bathroom
And the couch was stained. The pictures on Expedia are very misleading. I’d never recommend anyone stay here

Leisure Partner

8/10

Excellent

14 Feb 2026

Amanda

Simple, renovated room. A great alternative to Key West. Clean. Loved the amenities with the kayaks and paddle boards. Saw manatees in the marina!

Leisure Family

8/10

Excellent

14 Feb 2026

garrett

Staff was great! US1 facing room not so much..

6/10

Pleasant

13 Feb 2026

David

The rooms in front are directly on the highway.these are extremely noisy and very dated and old. Water pressure was poor and hot water was scarce.
Hotel staff was very accommodating however and when we expressed our complaints, we were switched to another room which was in back and quieter.
Overall a mediocre stay and would not come back here.

Leisure Family

10/10

Exceptional

13 Feb 2026

Phillip

Beutiful

Leisure Family

6/10

Pleasant

12 Feb 2026

Melissa

Room was clean but hot water ran out after one shower (same situation in our friends room). Nothing worse than a cold morning shower when it’s also cold outside.

Leisure Friends

10/10

Exceptional

10 Feb 2026

Addison

Good

8/10

Excellent

09 Feb 2026

Jean

The room was very clean. Staff was friendly and responsive. Good location.

8/10

Excellent

09 Feb 2026

Delphina

We stayed for 20 days. Staff was friendly but did not change sheets during that time. However towels were replaced. No cleaning too place during that time

6/10

Pleasant

09 Feb 2026

JEFFERY LUTZ

room was clean bed was comfy but the nose level in this place was very loud into the early morning hours. There was not a safe in the room which really surprised us. the dead bolt on the door did not lock so a good jerk would let someone break in. On a brighter note we did see 3 manatees in the canal at the back side of property. We would probably not stay here again

Leisure Partner