Kralev Dvor Hotel

Bulgaria , Bansko
Bansko, 3,Terzi Nikola Str., 3
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16 reviews shown

6/10

Pleasant

05 May 2024

ASHLEY

Poor service and not very friendly

Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly!
We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!

Partner

10/10

Exceptional

08 Feb 2019

Verified traveler

good location close to ski gondola and nearby restaurants

Leisure Friends

4/10

Poor

22 Mar 2018

Verified traveler

I requested a double bed but instead I got a twin room, I was told that if want a double room I should go to another hotel. Hotel staff need to be more helpful.

8/10

Excellent

10 Feb 2017

Max

Within walking distance of gondola

A pleasant stay at a typical hotel. Convenient for ski lift and restaurants/shops.

Would return again.

10/10

Exceptional

14 Sep 2014

sally

A brilliant place to stay

This hotel was fantastic . The property was very clean, a wonderful fresh breakfast of local food including, seasonal tomatoes, cucumbers, yogurt, cheeses and home made blackberry jam...yum. As well as cold meats and cereals. We also had a wonderful meal in the garden. As we needed to catch an early bus, we were given an early breakfast and driven to the bus station. The property was handy to the pedestrian street and the forest.

6/10

Pleasant

03 Feb 2014

Verified traveler

OK hotel for what we wanted

The room was good, set over 2 floors which made it quirky. The room was very warm, not moaning though as I hate being cold. Was near enough to the Gondola so that was fine. The staff were not friendly though. One young girl was lovely but only saw her when we arrived and when we were leaving. The other lady never smiled or said hello, which was a bit impersonal. If she made an effort then the place could be a gold mine. We didn't eat there apart from the breakfast, maybe we would have had dinner there but the atmosphere was dead and the people never smiled. Breakfast was ok - bread, jams, cold boiled eggs, meat and strange cheese. Orange juice was strange and coffee was adequate. It was food before the slopes, nothing to write home about,

10/10

Exceptional

31 Jan 2014

Rush

Great

Love my stay service a place was great

10/10

Exceptional

31 Mar 2013

Yossi

Very nice hotel and stay

We stayed for three nights at the hotel. It was very nice and clean. The rooms were new and in very good condition. The staff was very nice and helped us with our trip. The breakfast was very rich and good.
We enjoyed our stay very much and we recommend it. The location is very good, just 5 minutes walk from the lift to the mountain and the center of all pleasure area.

Family

10/10

Exceptional

25 Mar 2013

Verified traveler

Great Ski Resort Hotel

Very friendly staff.

Travelled alone and was made to feel welcome

10/10

Exceptional

02 Sep 2010

John

Fantastic

Friendly, welcoming staff, great room with balcony, beautifully clean, lovely indoor/outdoor dining facilities and good food. Great location, plenty of eating options around. (We stayed in the summer).

10/10

Exceptional

11 Mar 2018

thomas

Excellent experience

Excellent experience, the service was great , near to the scopes 9 min walking, breakfast and diner include. I really recommend this hotel

Partner

8/10

Excellent

22 Feb 2018

NIKOLAOS

Ωραίο δωμάτιο, κακό κρεβάτι, κακό βραδινό φαγητό

Το διπλό κρεβάτι ήταν καλό. Το κρεβάτι-καναπες απαράδεκτο. Η διαμονή περιείχε πρωινό και βραδινό. Το βραδινό ήταν πολύ κακό έως απαράδεκτο. Το service ήταν ευγενικό

Family

6/10

Pleasant

25 Feb 2017

Katja

lovely familyhotel

Nice and comfortable small hotel with all necesseries. Very good sleeps in good bed!Perfect statement,short walking to every interesting plases. No possibilities to make warm food

Family

8/10

Excellent

01 Nov 2016

saffet

correcte

Hotel bien situe , petit parking , propre , personnel comprehensif et parlant anglais sans problemes!

Family

10/10

Exceptional

21 Mar 2015

Björn

Nice and friendly hotel.

A very nice and familiar hotel with good service and good breakfast. 10 min. walk to the gondola station and 5 min. to the city center. I can recommend the restaurant! I´m comming back again and again to this nice little hotel.

8/10

Excellent

13 Mar 2011

Amfikratis

good sauna. nice room. poor breakfast.excellent milk at breakfast. private parking only for 3 cars. wifi gratis. poor speaking English.not nice view from the window. nice destination for winter.recommended