Name: Oak Plaza Hotel East Airport
Address: Spintex Road, Accra, CT5248, GH

10/10

Exceptional

23 Jul 2026

Estella

N/a

10/10

Exceptional

22 Jul 2026

SAWAKO

スタッフの対応がとても親切でした。
朝食もとても美味しかったです。
アクラに来ることがあれば、またこのホテルをリピートしたいです。
どうもお世話になり、ありがとうございました！

8/10

Excellent

19 Jul 2026

Gilbert

Great Food.
Must develop a rewards program for frequent customers

Partner

10/10

Exceptional

24 Jun 2026

Fati

Clean room, well maintained property, convenient location,friendly staff. Breakfast is on point. Definitely recommend this hotel.

Partner

8/10

Excellent

30 May 2026

Lafayette

Clean friendly service.

Self

8/10

Excellent

05 May 2026

Jacob

The breakfast was fantastic and the staff were excellent. I love their airport shuttle it's better than Uber. Highly recommended

Partner

10/10

Exceptional

20 Apr 2026

Tea

This was my second stay in as many weeks. 4/13-4/17. My last stay, I had an issue with the mini fridge not working and it wasn’t addressed. This stay same issue, but the staff brought a brand new fridge to replace the old. I was very thankful as I had many beverages and edibles I purchased from the adjacent supermarket.

The staff is very friendly upon entry, all the way to the employees that manage room care. This is one of the few places around Ghana where it seems like the staff is actually happy to be at work.

The pool is nice to relax at, there’s also gym near the pool and a nice courtyard all in eyes sight. The environment is nothing short of very nice.

The food particularly the breakfast makes this one of my favorite places to lodge. I’m not sure who organizes the food choices, but they are excellent and the taste quality is beyond delicious. The staff in charge of the food selection and preparation definitely deserve to be recognized. The breakfast is the catalyst to the stay for me.

Lastly, the supervisor was very kind and she didn’t hesitate to provide me a complimentary late check out, which was very well needed.

In conclusion, I had a nice stay at Oak plaza. It’s nicely located and is close to many amenities. I will always stay here as long as they maintain the high quality complementary breakfast that’s included with the stay. The staff overall are amazing here and the facilities served my needs. I can’t wait to return for another stay.

Self

8/10

Excellent

12 Apr 2026

Tea

Very clean place. Staff overall is extra courteous. My only complaint is the mini fridge wasn’t getting cold and after calling the desk twice and being assured someone would come & address it, that never happened. Therefore, my perishable never got to get refrigerated. Nevertheless, the buffet breakfast is the best in class. I believe they have top executive chefs doing the breakfast. It’s from 6am to 10am..if it were extended to 11am that would be ideal. So many food choices and the taste quality is over the top. I’d stay here just for the breakfast buffet. This place is probably the best stay in its gps location. I’ll definitely stay again.

Self

6/10

Pleasant

28 Mar 2026

Robert

Breakfast was okay. Shuttle delayed a little but was ok

Self

10/10

Exceptional

13 Mar 2026

Marcia

Great location beside plaza with grocery store amd more shop. Easy access to ATM machines. Quality of intetnet is good. The pool area and pool very well-kept. Reliable complimentary shuttle service to airport.
Rooms are very comfortable. Many choices at the breakfast buffet included in my price. Definitely recommend. Have stayed here many times while visiting Ghana. Definitely recommend!!!

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Elaine

This was my 4th time of staying in this hotel. I keep coming back because of the consistent quality and service. The staff are always helpful, the rooms are clean and I look forward to the meals they serve. I will definitely be staying there on my next trip to Accra.

Business

4/10

Poor

31 Jan 2026

Nader

Not to to standard

Business Partner

8/10

Excellent

23 Jan 2026

Lord

Everything was fine

Leisure Partner

8/10

Excellent

15 Dec 2025

Victoria

The hotel was very clean and quiet. Staff was very friendly and welcoming.

Leisure Self

2/10

Poor

21 Nov 2025

Bharath

Extremely Disappointing Stay – Would Never Return

My experience at Oak Plaza Hotel, Accra was shockingly bad from start to finish. In my personal opinion, the hotel completely fails to meet even basic standards of professionalism, honesty, and customer care.

The behaviour of some staff during my stay left me feeling deeply uncomfortable and unsafe. I had belongings go missing, and instead of receiving support or accountability, I was met with denial and dismissiveness. While I cannot speak for every staff member, my experience created the strong impression that the environment is far from trustworthy.

Management was even worse. They were uncooperative, uninterested, and appeared completely unwilling to help resolve any issues. Instead of taking my concerns seriously, they acted as if I was inconveniencing them. At no point did I feel supported, respected, or valued as a guest.

For a hotel that markets itself as a reputable establishment, the lack of integrity, security, and professionalism is truly unacceptable. I would strongly advise future travellers to think twice before booking, as my stay was one of the worst I have experienced anywhere.

I left feeling frustrated, disappointed, and determined never to return.

4/10

Poor

20 Nov 2025

Bharath

Extremely Disappointing Stay – Would Never Return

My experience at Oak Plaza Hotel, Accra was shockingly bad from start to finish. In my personal opinion, the hotel completely fails to meet even basic standards of professionalism, honesty, and customer care.

The behaviour of some staff during my stay left me feeling deeply uncomfortable and unsafe. I had belongings go missing, and instead of receiving support or accountability, I was met with denial and dismissiveness. While I cannot speak for every staff member, my experience created the strong impression that the environment is far from trustworthy.

Management was even worse. They were uncooperative, uninterested, and appeared completely unwilling to help resolve any issues. Instead of taking my concerns seriously, they acted as if I was inconveniencing them. At no point did I feel supported, respected, or valued as a guest.

For a hotel that markets itself as a reputable establishment, the lack of integrity, security, and professionalism is truly unacceptable. I would strongly advise future travellers to think twice before booking, as my stay was one of the worst I have experienced anywhere.

I left feeling frustrated, disappointed, and determined never to return.

Business Self

8/10

Excellent

23 Oct 2025

Bennie

The airport shuttle was extremely punctual, efficient and helpful. He went beyond the call of duty to ensure that we were fully settled before leaving us at the airport. We also appreciated the hotel's willingness to facilitate our transfer from another hotel❤️🥂

Leisure Partner

2/10

Poor

22 Oct 2025

Wilner Noah

I did not like nothing about that place I order food and lost that food

Leisure Family

8/10

Excellent

26 Aug 2025

Susannah

The property was nice, but rooms are small and could need a little upgrade. Breakfast was very good with lots of options and staff were friendly. I would suggest providing washcloths and hand towels in the bathrooms for guests. We asked for washcloths, and they said they didn’t have one. The bathtub is really high, so if you have knee issues, could be a problem. Overall, nice stay and walkable to the Palace mall.

Partner

8/10

Excellent

26 Aug 2025

Peter

Hotel has been upgraded well over the recent years. Good location on Spintex Road. Breakfast served is very good. Bar menu is somewhat limited. Rooms, especially the Deluxe rooms are comfortable, well equipped, and stocked Every thing works.

Business Self

10/10

Exceptional

08 Aug 2025

Ernestina

The location

Business Partner

2/10

Poor

08 Aug 2025

Ahmad

not good

Business

10/10

Exceptional

18 Jul 2025

Kofi

most things

10/10

Exceptional

31 May 2025

sheila

This property is rated the best 3 Star Hotel on Accra; however, it should be rate a 4-star hotel, staff, location, food, convenience, it has it all!

Leisure Family_with_children

8/10

Excellent

07 May 2025

MARTHA

It was fine for one night and was fine but one night.

Business_and_leisure Partner

8/10

Excellent

06 May 2025

Badr

Nice Hotel, close to the airport and an adjacent mall make it a good place to stay.

Business Self

6/10

Pleasant

04 May 2025

Ahmad

ok

Business

8/10

Excellent

03 Mar 2025

Justice

Great place to relax

Leisure Family

10/10

Exceptional

10 Jan 2025

Yaw

10/10 excellent

8/10

Excellent

10 Dec 2024

Michael

Staff is great

Leisure Self

10/10

Exceptional

23 Nov 2024

Anthony Bernard

A beautiful and wonderful hotel by all standards and I would choose Oak Plaza over and over again. The buffet breakfast is delicious, lots of varieties and welcoming staff.

Self

8/10

Excellent

21 Nov 2024

Verified traveler

Great hotel in good location

Nice location attached to a mall and few minutes drive to Accra airport. Rooms are comfortable and clean. Housekeeping staff were attentive and friendly. Wifi is suitable but sometimes limited. Breakfast is excellent with many choices. I would recommend a visit.

Business

8/10

Excellent

09 Nov 2024

JULIE

The staff were wonderful but the rooms seem a little tired ,some rooms have been upgraded and some have not

Leisure Friends

8/10

Excellent

15 Oct 2024

Leah

Would stay again

Had a great stay at Oak Place. Location was very convenient with bank, supermarket and food places right next door. The staff were welcoming, helpful and attentive. The hotel was clean and had great facilities and breakfast.

Friends_and_family Friends

8/10

Excellent

29 Sep 2024

Annette

The beauty and serenity of the hotel relaxing place, Swimming pool and the gym

Business Self

6/10

Pleasant

24 Sep 2024

Lillian

On arrival, our standard room was not a reflection of the photos used to advertise the property. It was so small, we could not open all our luggage.

Additionally, the room was only prepared for one and it took two hours to obtain another cup! We were not immediately upgraded and when we were (the following morning), we were charged, despite there being a number of significant issues with the allocated room. Having paid to be upgraded, the following day, all rooms on that floor started undergoing major refurbishment with dust everywhere and an intolerable noise level, even at the weekends. The work started at 7.45 on a Sunday morning.

After complaining, the amount charged for the upgrade was reimbursed (still waiting!).

Its strengths are that it is well known to uber drivers and has a linked reggae-themed restaurant. The hotel is well located for the airport and travelling into downtown Accra. The pool/bar area is great and staff were generally helpful. The options for breakfast were good. However, as with most of these hotels their primary business are conferences and other events.

Leisure Partner

10/10

Exceptional

08 Sep 2024

Mamaa

The staff is courteous and accommodating.

Business_and_leisure Self

8/10

Excellent

05 Sep 2024

Kosi

The staff were very professional. They assisted in all ways possible to make my stay memorable.

Leisure Self

8/10

Excellent

05 Aug 2024

Frankie H

Modern and contemporary atmosphere, food was especially good

Leisure Family

6/10

Pleasant

17 Jul 2024

Nana Kesse

clean

10/10

Exceptional

29 Jun 2024

James

Enjoyed my stay. I would definitely stay again when I’m in Ghana

Business_and_leisure Self

4/10

Poor

16 Jun 2024

Marissa

I was very disappointed with Oak plaza hotel.Back in 2021 I visited the bar area and said maybe i might visit another time i return to ghana thinking at the time it must be a nice hotel. Not sure if they changed management or poor upkeep but it was not a very good hotel at all.
I visited the hotel on my honeymoon and the room was subpar. The bathroom was not clean and small.The tub to jump in was too high off ground.The A.C. was not working and we called staff 3x and they showed up 1x time and said
they would return and never did. Totally disappointed and unhappy! Only positive was breakfast/lunch area where the waitress staff was nice and accommodatng. Other than that I dont think I would return so dont use this hotel.

Leisure Partner

10/10

Exceptional

09 Jun 2024

Innocent

The had good property. The only problem was the shower room. It was small and the bath water holds and leaks all over the floor.

Leisure Self

10/10

Exceptional

21 May 2024

Ann Marie

The breakfast was very delicious. There is Ghanian options and continental breakfast option. Choose Ghanian dishes...delicious.
I would recommend this hotel.

Leisure Self

8/10

Excellent

04 May 2024

Michael

Staff are great.

8/10

Excellent

21 Apr 2024

PHILIP

My Accra stay.

All my experiences over the years before Covid and immediately after Covid were excellent. I was given the appropriate room paid for. This time I was in a cage. I could not turn inside the shower. Hospitality was good and staff friendly with good communication skills

Partner

10/10

Exceptional

09 Mar 2024

Delon

The service was outstanding

Business_and_leisure Self

8/10

Excellent

07 Mar 2024

Peter

It was close to dining and shopping options.
The door of the shower was not aligned properly so water escaped when I showered. Room 222.

Business_and_leisure Friends

10/10

Exceptional

20 Dec 2023

ismail

Good value. Clean and well maintained. Courteous staff

Leisure Family

10/10

Exceptional

04 Oct 2023

Bernard

It's was a nice hotel, except the wifi is a little slow and the hallways are a little warm, other than that everything else was great

Business Partner

10/10

Exceptional

25 Aug 2023

Candice N

My husband and I enjoyed our stay here!! It was a nice ending to our beautiful honeymoon trip. The rooms, restaurants, food and staff were all wonderful. We enjoyed relaxing by the pool with our drinks while listening to great music. We will definitely be coming back!!

Leisure Family

10/10

Exceptional

05 Aug 2023

Adjoa

I was a lil sad because i didnt get to experience the place due to emergency had to cancle but im happy everything was resolved and will make it up and book again hotel to experince it.

8/10

Excellent

02 Apr 2023

Cynthia

ENJOYABLE

We enjoyed our stay for the most part, however found the room itself to be very small. This made it difficult to have space for our belonging. The hand held shower fixture had a kink/crack in the line causing it to not function properly. This was somewhat inconveinient. The location of the hotel is very convient and within walking distance of The Palace Mall. The complimentary breakfast was very, very nice. The service workers were very accomodating and the food choices were extensive, including local favorites as well as continental offerings. The daily fresh cut fruits and juices were especially delicious. We sent a few items to be laundered and that service could not have been better. Items cleaned/pressed and returned promptly.
I found it odd that the pool was treated as a restaurant/nightclub (Jam Rock), more than as a pool, with the pool closing at 6:00 pm and serving only as ambiance for the restaurant/night club. Service at Jam Rock at times was very slow, the bar at times did not have necessary supplies needed for menu items offered. I tried leaving a \"pool tip\" at check out as suggested in the Hotel Information Book found in the room but employees at Reception seemed to unfamiliar with the term.

Partner

10/10

Exceptional

30 Mar 2023

Edmond

Excellent customer service. Staff were great and happy to help. Will stay there whenever again. Thanks

8/10

Excellent

02 Jan 2023

Rhonda

Ok for a night away.

The Oak Plaza hotel is a lovely little hotel. First impressions were good. A little more attention to detail is needed but for a night away it was alright.

Partner

8/10

Excellent

26 Dec 2022

Barbara

Street leading to the hotel always traffic congested

Business_and_leisure Family

10/10

Exceptional

04 Nov 2022

Jeff

Best check in

Leisure Self

10/10

Exceptional

20 Oct 2022

Jason

Good clean hotel. Service was excellent, staff very helpful and friendly. Breakfast buffet was excellent.

Business

4/10

Poor

05 Oct 2022

Verified traveler

Rooms are smaller than what’s being shown on website. Bathtub too high and deep therefore having to stretch to get in. Only one small soap on the hand. Ordered room service and the waiter couldn’t explain the payment system and charging me double. Very poor standard

Business

10/10

Exceptional

27 Sep 2022

Glan

Great breakfast, clean, accessible and close to a mall with plenty of food options.

Business_and_leisure Family

8/10

Excellent

18 Jul 2022

Ma-Luschka

The staff was very friendly and helpful. It is a location with great access to stores walking distance which is extremely helpful with the traffic in Accra. The Jamaican restaurant on premises is an added value and the live band on Fridays is a gem.

Leisure Family

6/10

Pleasant

14 May 2022

Jamal

Average hotel with avg service food not wawoo

Business

10/10

Exceptional

17 Mar 2022

fiona

Always a pleasure

10/10

Exceptional

07 Feb 2022

ian

very goog staff

Business

10/10

Exceptional

28 Dec 2021

Gifty

Great

Amazing as always and friendly staff

Self

10/10

Exceptional

11 Dec 2021

Alma

The staff was polite and give excellent service. They went above and beyond to help.

Quiet and clean

Business_and_leisure Partner

10/10

Exceptional

03 May 2021

Verified traveler

Amazing

I always stay here when in Ghana and absolutely love it. Newly renovated spaces. Looks great with great food and staff. Very friendly.

Friends_and_family Friends

10/10

Exceptional

18 Jan 2021

Verified traveler

East access to Accra, Jamrock. The New joint at the hotel. Amazing Staff Leslie, Gotttfred, Collins, Benji.

Leisure Self

10/10

Exceptional

04 Jan 2021

Verified traveler

The staff were very welcoming and pleasant. Food was great and the room and environment was very clean.

Leisure Family_with_children

10/10

Exceptional

04 Dec 2020

Verified traveler

Satisfied with quality of service.

Friends_and_family Family

4/10

Poor

03 Dec 2020

Riaan Henry

Shower designed for a person who is 1500mm High,..pool not working and wasnt told this before hand, Gym in shocking condition, was told this is amazing, breakfast is average, banging from morning till noon, difficult to do business with that.Fridge does not cool water...

Business

10/10

Exceptional

18 Jun 2020

byron

Was a great experience

Friends_and_family Family

8/10

Excellent

27 Feb 2020

Verified traveler

Property had very few amenities. There were no activities to do in evening on property.

Business_and_leisure Partner

10/10

Exceptional

26 Feb 2020

Barry

Very comfortable & the Air works great

Self

6/10

Pleasant

18 Feb 2020

Deborah

We have stayed here several other times and no issues. Were pleased. Those times we book on our own and had a great room. This time however the room was very small. I hardly had enough room to walk on the left side of the bed. And the head of the bed on the right side slanted down. slanted The shower never warmed up at all.

Partner