Name: Duke Romana Suites
Address: Dacia Blv, 33RD, Bucharest, 010403, RO

10/10

Exceptional

12 Jul 2026

Helene R

The room was clean, and the bathroom was spotless. Although the staff was small, the bed was always made up and the garbage collected every day.

Although there was no front desk or people visibly on duty, when a courier from Lufthansa appeared with our \"lost\" suitcase, communicating via WhatsApp, and I was not on the premises (!), I informed the hotel manager. I gave the front door code to the courier, who placed the suitcase in the lobby out of sight behind the (unattended) former reception desk. The manager promptly asked me for permission to place the suitcase into my room.

The manager also was responsive no matter what my needs were.

The air conditioning was operated by a thermostat, and was fully operative when we arrived. But although the room was habitable, we could not operate the thermostat after the first day. There was an electric fan which we used at night. Note: Our stay was during 100-degree (F) heat! The hotel was cool the entire time.

The location of the Hotel was ideal for our purpose. It is located a short walk from a Metro station, and city buses stop nearby.

I recommend this hotel highly.

Partner

6/10

Pleasant

01 Jul 2026

gregory

Cleanliness was OK

4/10

Poor

18 Jun 2026

Valentin

There is no Reception, no staff on site. Expedia should've warned me about that as it's a so-called 'self-checkin' ''hotel''.
When I got there, minutes after 2 PM on a Sunday, the ''hotel'' door was closed, with printed instructions posted on it how to 'check-in' online. Nobody there from the hotel to help me and others standing puzzled in front of the locked door.
Standing on the street, for ~ 15 minutes I had to fill in lengthy online forms through the browser of my cell phone, including taking a picture of my passport, and also paying a city-fee.
Even after I completed all forms and I got the codes for entering the hotel and the room, I had to wait until 4 PM for the codes to become active. But then, the codes did not work. - I had to ask for new codes through WhatsApp (the only 'direct' way to communicate with the hotel 'staff' or possibly AI/chat-bots). - The room is very small for the price ~ $150 CAD/night, it barely contains the double bed. All appliances seem inadequate: old A/C, small TV too high up, tiny safe-box already locked (hence useless). - Mold on the shower walls; water leaking around the bathroom sink and dripping down on my feet. Bathroom soap has an unpleasant industrial smell. - First night was very noisy from loud people in other rooms celebrating something. No staff, no security people in the building to tell them to stop the noise.
A very overpriced room for an uncomforable stay. - PS. my WhatsApp screenshots were taken in 2 different time zones.

Self

4/10

Poor

03 Jun 2026

George

Great location but hair in the room and bathroom, tired furniture, tv not working properly, bed blocking the window, no staff present

Business

4/10

Poor

19 May 2026

Norberto

One of the strange things was that this hotel was converted as \"smart hotel\" few weeks ago. As a \"smart\" hotel, it let me feel a very stupid guest. No reception, wrong phone numbers, nobody answered in hotels.com, nobody answered in the Hotel WhatsApp until another guest was able to call a secret number, where the person in charge finally sent me the link to register.

The whole afternoon I saw people trying to check in having the same challenges ...
WOW - nightmare, I waited 90 minutes outside; luckily somebody exited the hotel and I was able to find a chair in the \"reception\" at least waited while seating

Self

10/10

Exceptional

14 May 2026

Jason

Clean, well maintained hotel near Piata Romana (and the metro).
Only issue was that I was not sent my confirmation email prior to check in and so could not do so. As there are no staff at the hotel I had to call them, and to be fair they were very helpful but I feel I shouldn’t have had to call at all.
Aside from that it was perfect.

Self

4/10

Poor

07 Mar 2026

Murray

never saw any staff

8/10

Excellent

17 Feb 2026

Menashe Meni

The staff was nice

Friends_and_family Family

2/10

Poor

06 Feb 2026

Joseph

Very bad room

8/10

Excellent

30 Nov 2025

Elia Tony

Excellent location and good value for money

Leisure Self

2/10

Poor

10 Oct 2025

Filuchs

The metalic shower enclosure is all rusted and rusted water was leaking on the bathroom tiles. Furniture is dated and very tired. The mattress is a little more than a few bags of foam. I stayed on the top floor (6th floor) and it took 10 minutes to get any hot water in the morning. Expedia continues to list this hotel despite my objections, claiming to have forwarded my remarks and photos to the marketing group - very disappointing.

Business Family

4/10

Poor

04 Oct 2025

Stefan

Hotel needs to be updated and a deep cleaning starting with the entry lobby. Staff is unfriendly and unwilling to accommodate any request from customers. I am surprised that Expedia is endorsing this hotel.

Leisure Family

6/10

Pleasant

23 Sep 2025

Gary

The front desk staff were unwilling to help and looked disinterested while watching things on their phone.
The place smells of sewage when you walk in door and out of your room.

Leisure Friends

8/10

Excellent

15 Aug 2025

ADRIAN

Nice and relaxed

My stay at the hotel was nice. My family stated that they saw bugs in the bathroom. I would have given 5 stars, however not all rooms were ready at 4pm as promised.

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Josh

Very clean and they were always quick to help

Leisure Self

2/10

Poor

28 Jul 2025

Andre

At 11 pm at night, the receptionist entered my room without my permission while I was in bed to retrieve another guests forgotten luggage. Unbelievable. He should have called and asked for permission first.

I should have reported him to his manager and police for illegal entry.

Criminal!

8/10

Excellent

21 Jul 2025

Kio

It was very close to Bucharests Business school where I had classes. My room was large enough to stay comfortably for a week.

Business Self

10/10

Exceptional

09 Jul 2025

camelia

Great location, clean, quiet. Close to restaurants and shopping area. Variety of breakfast options. We paid 40 lei for car parking, it would be nice yo have parking included. Over all we recommend

6/10

Pleasant

02 Jun 2025

DAVID

Breakfast was very limited compared to other hotels we have stayed in but that might be due to it not being a busy or big hotel.
The room was generally clean but the bath wasn’t so great with a reasonable amount of mould around it.
It’s not really got a bar as such. If you want a drink they just have bottles of beer that the person on reception will get for you. Thinking it had a proper bar was part of the draw to this hotel so it was a great disappointment.
The bed was very comfortable.

Leisure Partner

6/10

Pleasant

19 May 2025

Alexander

I had several bookings over about two weeks, stayed in 5 different rooms, the a/c didn’t work in any of them

Leisure

10/10

Exceptional

23 Feb 2025

Mondana

Excellent value for a central hotel

Great hotel in an excellent location, just a 2 minute walk from the 100 bus stop (to/from Otopeni airport) restaurants and takeaways within easy walking distance. We had a suite which was huge with 2 bathrooms, lovely warm room despite the thick snow outside. Staff were friendly and very helpful. Only stayed one night but would definitely stay again. Value for money was excellent for a city centre hotel.

Friends_and_family Family

6/10

Pleasant

13 Feb 2025

Josephine

Its okay

Friends_and_family Friends

8/10

Excellent

31 Jan 2025

David

Very good for the price i paid, clean room was well apointed.

Leisure Self

4/10

Poor

06 Jan 2025

Gary

This place sucks!

The first thing that hit me walking into the room. Was the overpowering smell of an antiseptic cleaner. Which means they don’t clean. They spray!
Also, the man at the reception was very unfriendly and rude. He wasn’t helpful at all. They need to send him to charm school or fire him.

Self

10/10

Exceptional

03 Dec 2024

Patrick

Perfect place

Business_and_leisure Self

8/10

Excellent

27 Nov 2024

Geoffrey

Little Gem

This Hotel, is a little gem. It's easy to find, and is close to conscience store, metro, buses and taxis. Within easy walk to Old Town. The staff are friendly and helpful, English is fine (for those who may worry), the rooms are basic, but clean and reasonably spacious. The bathroom good size and clean.
The breakfast are basic, but plentiful. They cater all types whether you are diabetic, vegan or vegetarian.
This little gem is just that, a pleasant gem. And more so if you are only using it to sleep and keep ya things safe.

Friends_and_family Friends

10/10

Exceptional

23 Nov 2024

BYUNGJOON

Very good location & good facilities

10/10

Exceptional

15 Nov 2024

michael

Good location. There is parking nearby. Good service and excellent price

Partner

10/10

Exceptional

26 Oct 2024

Andrada

We had a short stay but the room was big and spacious and clean, couldn’t fault it, amazing location as well

Friends_and_family Family

10/10

Exceptional

18 Oct 2024

R N

Hotel was fine and did the job required

Leisure Self

8/10

Excellent

31 Aug 2024

Georgiana

I regularly choose this hotel for brief stays because it's ultracentral AND convenient to the airport by public transportation. The rooms are simple but well equipped and flawlessly clean. Staff is attentive. Breakfast could be better. Both Dukes (Romana and Armeneasca) are great value.

Leisure Self

8/10

Excellent

08 Aug 2024

Elia Tony

In a good location 15 min walk to old town and nearby metro and bus stops. The staff are very kind and helpful. Breakfast is very good and sufficient but it would be nice if there is a little change from one day to the other

10/10

Exceptional

20 Jul 2024

Daniel

Great place for tourists

Leisure Self

10/10

Exceptional

17 Jul 2024

Julie

I was warmly welcomed by the staff, and given a lovely room. The location is super central. The breakfast was good and fresh. I can't wait to go again.

Leisure Self

10/10

Exceptional

28 Jun 2024

Ara

Great staff, very friendly and helpful, will stay there again.

Leisure Family

10/10

Exceptional

23 Jun 2024

Terrance

Stay at the Duke

It was good

Self

10/10

Exceptional

23 Jun 2024

Robert

Great location kind staff great amenities and comfort

Leisure Self

8/10

Excellent

16 Jun 2024

Antonio

It's a good hotel, in good condition and with a good service. However as a tourist it isn't really located in the most interesting spot of the city (but nearby a metro station).

Leisure Self

2/10

Poor

14 Jun 2024

Merav

I recently had a highly disappointing stay at Duke Hotel. First and foremost, the cleanliness was appalling. The room was not properly cleaned, and there were visible dirt and stains everywhere. To make matters worse, there were significant issues with the hot water, making showers uncomfortable and unpleasant.

The biggest letdown, however, was the management. The manager seemed completely indifferent to anything but making money. Due to a booking mistake with Expedia, I ended up booking the wrong nights. Despite the hotel already receiving payment for the two nights I didn’t stay, they insisted I pay full price for an additional night. I was willing to pay, but they charged me the full price even though their reception sign recommended a price that was half of what I was billed. When I raised this issue, the manager dismissively said, \"It is what it is.\"

Overall, the experience was terrible, and I would not recommend Duke Hotel to anyone. The lack of cleanliness, hot water issues, and the uncaring attitude of the management made for an unpleasant stay.

Leisure Self

10/10

Exceptional

10 Jun 2024

Paul

Very good hotel

Good hotel, good location, good staff, good price

Friends_and_family Friends

10/10

Exceptional

09 Jun 2024

Dipayan

Very centrally located. The hotel is well-kept. The breakfast was nice. There are several restaurants and stores within short walking distances from the hotel. While the employee during my check-in was a bit unfriendly, all the other employees were very nice and friendly.

8/10

Excellent

02 Jun 2024

Katherine

Good location of about 15min walk to the old town. Free buffet breakfast. The only thing to complaun about was the cold showers as the water was seldom warm.

Leisure Friends

8/10

Excellent

19 May 2024

Alexandru

A Good Experience

Despite a few outside phone in calls wrongfully handle by the receptionist in the middle of the night, and the loud vocally next door neighbors in the last evening, overall, the experience at the Hotel Duke - Romana was satisfactory.
Its central location makes an easy access to the city transportation and the touristic objectives.
I have to express my thanks to the breakfast service staff and the last but not the least, to the attentive manager for my inquiries.
Next visit to Bucharest will be The Hotel Duke - Romana, no doubt.

Self

6/10

Pleasant

06 May 2024

Nae Catalin Nick

Would think twice before booking here again

The hotel is definitely a poor 4*s, rather a good 3*s, or a decent 3.5*s at best. The personnel is awesome, starting with the reception and continuing with the service in the breakfast area and the cleaning lady (Mihaela?) ... the personnel was not at fault for the large bugs on premises (took picture and showed at reception), or for the elevator not working one morning (had to go up 6 floors, involuntary fitness session).

Self

10/10

Exceptional

24 Apr 2024

Michael

Staff were extremely helpful and friendly. Went out their way to help. Always polite. Would easily recommend others to use in the future.

Leisure Self

10/10

Exceptional

08 Apr 2024

gopalakrishnan

Room was very clean and comfortable

8/10

Excellent

10 Mar 2024

Anthony

Nice hotel. Not very far from old town. Good transport connection to centre and airport. Hotel staff very helpful. Also good breakfast.

Leisure Family

8/10

Excellent

18 Feb 2024

Jonas

Great hotel :-)

10/10

Exceptional

29 Dec 2023

Daniela

Excellent !

Leisure Partner

10/10

Exceptional

29 Dec 2023

Amit

Comfortable stay

Friends_and_family Family

2/10

Poor

29 Nov 2023

Radu

The room was so heat. The night receptionist didn't succeeded to turn it off and didn't succeeded to find a manager, another solution (like change room). I didn't sleep even for o single minute.

Leisure Self

8/10

Excellent

18 Nov 2023

Verified traveler

can't really complain about anything

very good location of this hotel, just a short walk to old town, there's also a supermarket across the street, the north train station is 25 minutes away by foot. The breakfast was tasty and a good variety of foods. I liked that there was a kettle in the room. My room was quite OK when it comes to the street noise - the hotel is located by the busy streets and a roundabout but I didn't hear it that much in my room.
The hotel seems to struggle with the space for a luggage storage.

Self

10/10

Exceptional

09 Oct 2023

Manuela

Nice hotel

Everything was ok, the hotel is very nice and close to everything! I recommend!

Business

10/10

Exceptional

05 Oct 2023

Emil

Good quality and clean.
Breakfast option available at a reaonabl price.

Leisure Family

6/10

Pleasant

21 Sep 2023

Beatrice

We stayed at this hotel for two nights. Overall it was a pleasant stay with a few exceptions.

the staff, when we checked in, was welcoming, offered to help with luggage as we had no elevator available because our apartment was in a next door villa. One of the 2 bedroom beds was clean. Overall it look clean until next day when my sister made her bed and had to use the shower.

I liked the location, even though Expedia didn’t show it on their website, this apartment wasn’t in the actual hotel building but in a next door villa.

A few things I did not like at all were :
that one of the 2 bedrooms beds was dirty in a place where one would not look unless you were purposefully inspecting for cleanliness. We were way to tired to inspect the rooms for that and we SHOULD NOT have to. The rooms should be clean upon arrival. We asked for new sheets and they came made the bed.
A Big THANK YOU for that !

The shower drainage was extremely slow.too long of a story to write about here. Hopefully they fix the drain issue.

When my friend complained about the dry poop on her bedsheets the day after our first night there, one of the managers insinuated that she had done that and asked why did she not inspect for cleanliness upon arrival.

I’ve spent a lot of time in 3 star hotels in USA and never had to inspect for cleanliness.

Leisure Family_with_children

6/10

Pleasant

16 Sep 2023

Verified traveler

Our room had a slanted ceiling so we could only stand up in certain areas - we both kept banging our heads on the ceiling - and I’m not particularly tall. It was very hot in the room and the AC didn’t work very well. Breakfast was included which was ok, staff all seemed friendly enough. We wouldn’t stay again though due to the temperature in the room and the fact we couldn’t stand up - we didn’t spend much time in the room because it wasn’t comfortable.

Partner

10/10

Exceptional

07 Jun 2023

Daniel

Everything was very pleasant & comfortable

Leisure Partner

10/10

Exceptional

07 Jun 2023

Nicola

Great Experience.

Excellent hotel situated in the best location for our needs.
We stayed for three days and got the 72 hours multiple card for bus and tram only for just 20 ron each. With this card we travelled to all our destinations including the huge and modern Mega Mall. (Bus 86 just around the corner from the hotel). The people at the front desk very accommodating especially Cosmin and Dragush. We will defenetily go back:) PS: If you need to shave bring with you a wireless shaver because in our two bed room 902 there was no plug in the bathroom.

Friends_and_family Family

8/10

Excellent

04 Jun 2023

eytan zion dana

very nice

Leisure Friends

10/10

Exceptional

01 Jun 2023

Eugene

Great stay

Great in every way. Location, clean, comfortable, and value.

Friends_and_family Family

10/10

Exceptional

18 May 2023

Robert

Great hotel, great location. All staff were kind and efficient. I will go back again

10/10

Exceptional

01 May 2023

Dagmara

Very friendly staff. Room was clean, breakfast was tasty.

Friends_and_family Friends

10/10

Exceptional

23 Mar 2023

Verified traveler

Excellent 2 nights stay!

Good hotel with excellent customer service! We’ll use it again when in the City!

Partner

10/10

Exceptional

17 Mar 2023

Ioana

I liked the room,the staff is courteous, helpful. Breakfast has different choices. Is a good location to go sight seeing in Bucharest, you have reliable public transportation like the bus, subway and cab if you would need one.Its safe to walk in the area at 9-111 pm at night by yourself.

Business_and_leisure Self

6/10

Pleasant

13 Mar 2023

gabi

Although I knew from the site about the room's dimensions,I didn't expect the plan of the room to be so uncomfortable for me.Anyhow,it was only an extremely short stay,for a couple of hours and the price was ok.

Business_and_leisure Self

8/10

Excellent

12 Mar 2023

slawomir

Nice service, good location, hardy breakfast!

Leisure Family

10/10

Exceptional

19 Feb 2023

Maxim

ok for late arrival flight. 30 minutes by 738 night bus and less than 50 meters from bus stop. OK to explore the city public transport , near metro and main bus routes. All junk food and a big supermarket are nearby. The breakfast is good . The bed and shower are very nice. Will stay again.

Leisure Partner

10/10

Exceptional

01 Feb 2023

Georgiana

Exceptionally situated in the true heart of Bucharest, seconds from public transportation to everything (including airport and the station). Basic but quiet rooms with everything you need. Flawlessly nice staff. Amazing value.

Leisure Self

8/10

Excellent

16 Jan 2023

Vincenzo

Nice room, very helpful staff

Leisure Friends

8/10

Excellent

13 Oct 2022

Sean

I had a nice 2 day stay here, I did not spend a lot of time in my room, but it was perfect for what I wanted and the price I paid,
Staff was very nice and helpful

10/10

Exceptional

14 Sep 2022

Ramoncito

Good overall

Clean room. Good daily breakfast if you choose. Airport shuttle convenient. No room service, but there is a fridge .

Self

2/10

Poor

09 Aug 2022

Marius F.

The most important we chose the hotel because of the heat wave outside. Still the central system air conditioning was not working either in the rooms or in the lobby of the hotel. I went several times to the service desk, the employee said that it was working, although it did not blow cold air at all. We spent the night turning into the bed. Another problem was the parking, after we paid for it we were greeted by an individual at the parking place pointing out that the whole Enterprise was illegal.

Leisure Partner

8/10

Excellent

01 Aug 2022

GHEORGHE

Need of improvement.

No temperature controller, no thermometer, the air in the room questionable. A lot of things to be improved.

Self

8/10

Excellent

19 Jul 2022

GHEORGHE

Clean room, good breakfast, gentle personnel.

Self

4/10

Poor

05 Jul 2022

Anelia

The reception lady was very kind at check in. However the room was damp with wet carpet which was somehow getting wet from the bathroom. Air conditioning was not working (at 37 C outside) and to top it all up there was mould im the room. The worst part…I found bed bugs in the morning so I have to now spend a lot of money to treat all my belongings.

Leisure Self

10/10

Exceptional

29 Jun 2022

Richard

Enjoyable stay

Very comfy bed. Well appointed room. It was clean, though the carpet was stained. Good location, close to metro and shops.

Self

6/10

Pleasant

16 Jun 2022

Calvin

The carpet was stained and there was mould in the shower. For a 3* hotel it was a bit below what I expected, but I would not rule it out as a future option.

Leisure Partner

10/10

Exceptional

23 Mar 2022

Daniel

Brilliant thank you for all

Leisure Family

6/10

Pleasant

24 Jan 2022

Claudia

.

Leisure Pet

10/10

Exceptional

27 Oct 2021

Andrew

Clean and modern rooms. Friendly and helpful staff. Good location.

Leisure Self

10/10

Exceptional

29 Sep 2021

Rahil

Very pleasant stay, staff was friendly and attentive.

Leisure Self

10/10

Exceptional

12 Sep 2021

Georgiana

Great value - I had a spacious, quiet room with a large bathroom. Service from the bar was prompt, friendly, unassuming. The location is excellent for visiting on foot AND public transportation anywhere, including the airport. I really enjoyed my (brief) stay and will return.

Leisure Self

8/10

Excellent

09 Sep 2021

Carmen

Great location and friendly staff. Only inconvenience was the lack of a window that could be open in my room, therefore relying on A/C only

Leisure Self

10/10

Exceptional

08 Sep 2021

Noureddin

Location was really good
Breakfast not the best

Business_and_leisure Self

6/10

Pleasant

07 Sep 2021

Brenda

There was no shower, only a bathtub without a curtain and the whole bathroom got wet.

Leisure Partner

2/10

Poor

21 May 2020

Margarita

The hotel was not cooperating in any way. Due to the virus

Leisure Friends

4/10

Poor

11 Mar 2020

Verified traveler

The room very old. Smell very bad and cigarettes too. All the floor smell cigarettes.

Friends_and_family Family

4/10

Poor

09 Feb 2020

Dan

I liked the location but I did not like the noise and too much heat in the room and also the shower too small.

Business_and_leisure Self

4/10

Poor

01 Feb 2020

Verified traveler

The room temperature was too high, 28 Celcius, no possibility to adjust. I was lucky enough that the window could be opened.

8/10

Excellent

10 Dec 2019

Verified traveler

Great location, it's own parking lot, good breakfast, the staff is friendly but needs some training!...

Business_and_leisure Self

10/10

Exceptional

08 Dec 2019

Daniela

Excellent stay !
This is an awesome property with a great location. Excellent attention to detail and nice amenities. I would highly recommend staying here.

Leisure Partner

8/10

Excellent

27 Nov 2019

Verified traveler

Great downtown location very easy to get to, service is great, super flawless experience.
Bed a bit small for my taste but all good for something quick and convenient.

Leisure Self

10/10

Exceptional

19 Oct 2019

Verified traveler

Great Hotel

מלון נחמד מאוד -
חדר מרווח ונקי,
ארוחת בוקר טובה ומגוונת,
הפקידים בקבלה נחמדים ואדיבים,
פשוט מעולה.

A very nice hotel -
Spacious and clean room,
Good and diversified breakfasts,
The Receptionists are polite and nice,
Simply great.

Partner

8/10

Excellent

12 Oct 2019

Verified traveler

I did like the price and cleanliness of the hotel. Also it’s allocation so close to the city centre

Leisure

8/10

Excellent

11 Oct 2019

Verified traveler

Small room, single bad, cental place, Good price deal, noisy aircondition
Cant open window, problems with the key room

Leisure

6/10

Pleasant

19 Sep 2019

Unknown

Was a good location and friendly staff. Very small room. Comfy beds. We were moved because our shower was leaking through the roof. Went to the next room and had a shower and noticed that the floor was completely soaked after. So out of 2 rooms we had very badly leaking showers. The breakfast buffet was not worth the money.

Leisure Family

8/10

Excellent

11 Sep 2019

Verified traveler

good location. lack of information for tourists - maps or even direction to a tourist information center

Leisure Friends

10/10

Exceptional

10 Sep 2019

Verified traveler

Very nice hotel, excellent location and courteous staff.

6/10

Pleasant

18 Aug 2019

Verified traveler

I like the location but on the other hand, being near a very busy street, it is noisy. The carpets are dirty and have spots. It is obvious that they have never been steam cleaned. I’m not sure the bed sheets have been changed after the last patron... that’s s big turn off for me.

Friends_and_family Family

10/10

Exceptional

04 Aug 2019

Verified traveler

Everything is perfect in that property and its near to bus stops, old town etc

Leisure Self