Name: Mercure Bucharest City Center
Address: George Enescu, 15 17 17A, Bucharest, 10302, RO

10/10

Exceptional

03 Aug 2026

Melanie

Very nice hotel. The location is convenient to restaurants and shops.

10/10

Exceptional

27 Jul 2026

Luiza Brindusa

Excellent. Thank you very much.

10/10

Exceptional

20 Jul 2026

Karen

The Mercure was in a very convenient location for us. The staff was helpful and friendly. Check in and out was easy. Especially liked the water bottle refill station. You could get hot or cold water.

Partner

10/10

Exceptional

17 Jul 2026

adriana

Good location, a little tricky to get to the parking garage

Family_with_children

8/10

Excellent

21 Jun 2026

Natan

Ok
Not more
Breakfast - not great

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Rayanallur

Terrible gym. No dumbells, no towels, the multi exercise machine has not been serviced in ages and I was pulling weights due to friction. Breakfast is average.

Self

10/10

Exceptional

03 Jun 2026

Jahanshir

Staffs were so friendly, breakfast buffet was excellent. Accessible to points of interest.

Highly recommended

Family

10/10

Exceptional

20 May 2026

CAROLINE

Good service, clean and good location

Business

8/10

Excellent

09 May 2026

Adriana A

Great location! Great staff!

Self

10/10

Exceptional

09 May 2026

James F.

Great location, newer hotel with all the amenities all kept. The parking was a bit pricey $22 US dollars per night. However, very safe and clean.

Partner

6/10

Pleasant

07 May 2026

Gill

Staff were friendly and helpful. Little niggles with the room but only minor. Smell of smoke and cooking coming through closed windows and bedside reading light didn’t work. Good location

Friends

10/10

Exceptional

22 Apr 2026

Samantha Jane

Lovely

Friends

10/10

Exceptional

19 Apr 2026

Manohar

Clean room and great breakfast.

Family

10/10

Exceptional

08 Mar 2026

Viorel

Clean roomes.
The rooms cleaned every day.

Partner

8/10

Excellent

06 Feb 2026

Akisha

Very clean room, lots of space and seating. Breakfast was ok. Towels were very small and not the softest.

Friends_and_family Friends

6/10

Pleasant

24 Jan 2026

Moran marina

The carpet in the room was really old. It was cold at night, we asked the reception for a blanket and they told us to come downstairs and get it. The next day we saw that the blanket was dirty and we deliberately put it on the floor so they could replace it, but when they cleaned the room, they simply turned the blanket over so that they wouldn't see it. Of course, I came and turned to see everything. And they put a blanket from the floor with a stinky stain on the bed. Just disgusting.

10/10

Exceptional

01 Jan 2026

Hayley

Friendly reception staff, clean rooms, quite accessible to the city

Leisure Friends

10/10

Exceptional

31 Dec 2025

Candle Iola

Quiet room, close to shops.

10/10

Exceptional

07 Dec 2025

Dave

Room was very spacious and clean. Hotel excellent location with friendly staff.

Leisure Self

8/10

Excellent

30 Nov 2025

Adriana A

A nice hotel in a great location with wonderful staff.

Leisure Family

10/10

Exceptional

26 Nov 2025

Petar

Excellent service and accommodation.

Business

10/10

Exceptional

11 Nov 2025

Marne

The Mercure is conveniently located and delightfully maintained. All of the staff were helpful and friendly. Rooms were pleasant, clean, and had nice amenities for travelers. I dined at the restaurant for breakfast and several other meals and found it to be of good quality. Definitely recommend!

8/10

Excellent

10 Nov 2025

Sarojini

Location

Friends_and_family Friends

10/10

Exceptional

02 Nov 2025

Bashar

Nice location and great stay

Business_and_leisure Family

8/10

Excellent

29 Oct 2025

Richard

All

Leisure Friends

8/10

Excellent

07 Oct 2025

J.J.B.

Good spacey room, got the two bed single we asked for. Staaf is professional, friendly.

Partner

4/10

Poor

07 Oct 2025

MOTOR DEAL

Check in time strictly 3pm , cleaning service had to be called to come clean rooms even though make up room sign on for 4 hours

Friends_and_family Family

8/10

Excellent

29 Sep 2025

Aimee

We arrived extremely late (5am after a missed flight and delays). My mother is elderly and we were offered no help with luggage. The front desk staff seemed annoyed we were so late, I called ahead but further delays occurred so I understand that would be annoying waiting for us.
On the plus side the hotel was very clean. Housekeeping staff were super friendly. The breakfast was excellent, the restaurant staff was very helpful and friendly.
There is parking for an additional fee which I recommend as there would be no where else to park. In the heart of old town bit still very quiet.
Check out was a much more friendly experience with a different staff member.
I would chose a different hotel on the next Bucharest visit. The cold welcome was not a good start to our trip.

Friends_and_family Family

8/10

Excellent

28 Sep 2025

Michael

Lovely newish facility well maintained. Appreciate the Mercure’s efforts at being eco- friendly. The clerk who checked us in comped the mini bar, which was appreciated, although when getting to our room we found the bar was significantly under stocked. Also although we booked the room for 2 adults there was only one robe and one pair of slippers. On the second day of our stay the room was not cleaned nor coffee/tea restocked and dirty dishes removed. Plan on returning to Bucharest someday, but likely won’t stay at the Mercure.

Leisure Family

10/10

Exceptional

20 Sep 2025

philip

Good central location, though still quiet for the evening. Good selection of foods for a breakfast reasonably priced

Leisure Friends

10/10

Exceptional

09 Sep 2025

David

Great hoyel in great location

We are returning guests and we liked it again. The location is great, service is wonderfull, the rooms are comfortable and brakefast is varied

Friends_and_family Friends

8/10

Excellent

10 Aug 2025

Magos

Good hotel, untrained staff what a pitty, overall good facilities and well cleaned room!

Leisure Family_with_children

10/10

Exceptional

10 May 2025

Paula

Nice stay. Great location.

Business_and_leisure

10/10

Exceptional

07 May 2025

Anne-Marie

We really enjoyed staying here - there was a problem with the room on the first day but the staff worked hard to resolve. Breakfast options were superb and the location was near some really nice restaurants thank you

Leisure Family

10/10

Exceptional

06 May 2025

Verified traveler

Lovely stay in a wondeful city

We had a lovely stay and woukd recommend it. The only thing was the noise from outside, people walking back to their accommodations. If you gave the AC on though you csnt really hear it.
The beds are cery comfortable and the staff really nice.

Partner

10/10

Exceptional

01 May 2025

Petru Marius

Excellent

Excellent, we had a wonderful stay, very clean, nice, polite and helpful staff, great location!

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Oren

Great location very quit

Leisure

10/10

Exceptional

08 Apr 2025

Rafi

The place was really good, very clean. Staff were very friendly, especially Alex. I areived there at night and he was very helpful.
Really good location. Near by lots of restaurants.

10/10

Exceptional

16 Mar 2025

Natasha

Best Mercure hotel in Europe

Amazing hotel , with lovely staff.
Great breakfast and very close to everything

Friends_and_family Family

10/10

Exceptional

09 Mar 2025

Mia

The staff were really friendly and helpful, hotel was clean and rooms were spacious. No cons.

Leisure Friends

10/10

Exceptional

18 Feb 2025

Blanca

Solo traveler

Great location, clean room with a nice bathroom with excellent shower.
Comfortable bed.
The neighborhood is very quiet at night and there meny Coffee shops and places to eat.
Overall, very pleased with this hotel

Self

10/10

Exceptional

06 Feb 2025

Cameron

This hotel was perfectly positioned to be able to walk and explore Bucharest.

Leisure Partner

8/10

Excellent

05 Feb 2025

Gary

Clean modern hotel

Leisure Friends

10/10

Exceptional

05 Feb 2025

George

Perfect

Business_and_leisure Family

10/10

Exceptional

28 Dec 2024

Erez

Great staff. Popescu and everyone very helpful

Leisure Self

8/10

Excellent

26 Dec 2024

Laura

Nice hotel and in easy reach of the main surrounding streets. Rooms were comfortable and staff were really friendly. Happy to stay here again.

Leisure Friends

6/10

Pleasant

14 Nov 2024

Adriana

The property is located in a great area. The rooms are ok. But there was no bottles of water in the room. Now every hotel offers a bottle of water. That’s a minus to me.

Leisure Self

10/10

Exceptional

09 Nov 2024

Gary

Great location, convenient to a lot of places to visit and see in the area. Staff always went the extra mile to be helpful. They were very kind and friendly.

Leisure Family

10/10

Exceptional

27 Oct 2024

Linda

Would definitely stay here again if I ever come back to Bucharest. Excellent breakfast choices.

Leisure Self

10/10

Exceptional

25 Sep 2024

Chris

Fantastic location, wonderful staff who went above and beyond. Breakfast was well worth the value.

Leisure Partner

10/10

Exceptional

30 Jun 2024

Sharne

Beautiful hotel, with lovely staff. Check in and out was so easy and staff were so polite and Accommodating.
Couple little issues which was corrected straight away. Really lovely stay at this hotel. Highly recommend. And so easy to get Ubers from as well. ☺️ Thank you

Leisure Partner

10/10

Exceptional

21 Jun 2024

Bruce

Standard you'd expect @ Mercure with excellent and attentive staff. Roberto & Popescu been singled out, however extended to the whole Team @ Mercure

Business Self

6/10

Pleasant

06 Jun 2024

Frank

Ok hotel, expensive for what you get.

1 night stay. Business trip. Completed online check in, still waited around to check in?! Guy on reception said everything in the minibar is free. Checked out the next morning and they charged me for items in the minibar. Guy on reception was rather rude. Not what you need at 0600.

Business

6/10

Pleasant

28 May 2024

Gal

Nice stay for 1 or 2 days

Very nice hotel, everything was good except the cleaning during the stay itself.
The bathroom/tolets was never clean doring my stay... nor did they changed the sheets.
I've stayed for 4 nights.. that is unacceptable.
For less time I'd argue sheets can only be arranged but toilets must be clean each day.

Friends_and_family Friends

10/10

Exceptional

23 Apr 2024

Ganna

The hotel is indeed nice and conveniently located. However, I found the staff to be somewhat unhelpful.

Leisure Family

2/10

Poor

16 Apr 2024

Claudiu

for those who book on the expedition, you will see that at the reception they will ask for money for the city tax, but you have already paid it. check please, I do not recommend they have mice, insects, the carpet is very dirty, everything is old

10/10

Exceptional

02 Apr 2024

Verified traveler

A sweet Boutique Hotel near the city center

This hotel is a lovely, boutique style hotel – with a nice “old world look” but with the comfort of today’s standards. The staff was super friendly, and the English was great! It was also very close to the heart of the city. And easy walk to good restaurants and shops.

Partner

10/10

Exceptional

04 Mar 2024

Jen

Great stay

Lovely hotel, very friendly and helpful staff. Comfortable beds and room. Ideal location

8/10

Excellent

25 Feb 2024

Gemma

Lovely and friendly staff members. The room was very large and clean. Only issue was the heating was constantly on and the room was very warm despite having the window open for our whole trip. The reception staff had no fans and could offer no ther solution.
Hotel is in a good position to explore.

Leisure Family

8/10

Excellent

10 Feb 2024

Gideon

Great staff and comfortable room

Leisure Self

6/10

Pleasant

24 Jan 2024

Zoe

Good Location

Staff on reception were helpful and friendly, Very clean, Good location. However Air conditioning did not work correctly, woke up in middle of night to 32 degrees. Fridge did not work.

Friends_and_family Friends

4/10

Poor

15 Jan 2024

Verified traveler

Hotel organised a night party in the lobby bar with club-loud music on one of the evenings. The place is not designed to sound proof that and you could hear the music and feel the bass in the 3rd floor rooms. Reception knew it’s a problem and they stopped answering phone calls from the rooms about 12am. I went downstairs to ask them if they have any plans to lower the music as it was 1am and they said no plans. It was so bad that a room from 4th floor called the police. They stopped only after police arrived regardless that everyone in the hotel was complaining about it.

Business Partner

6/10

Pleasant

14 Dec 2023

Verified traveler

Great location. Nice breakfast. Room was clean. The gym was terrible. 3 of 4 machines were out of order, and there were no towels available in the gym. They also didn't make an update to the booking and made an incorrect charge on my credit card.

Business

10/10

Exceptional

20 Aug 2023

Ileana

Great hotel A nice breakfast, nice rooms, neat Hotel

Leisure Family

10/10

Exceptional

20 Aug 2023

Ileana

Great hotel A near near Piata Unirii lively the only place we like. Near train station. Great breakfast, neat hotel.

Leisure Friends

10/10

Exceptional

10 Aug 2023

Marius

Perfect place to enjoy the day or night life. High class area.

10/10

Exceptional

06 Aug 2023

Tamer

The location is perfect in the middle of every thing in city center

Self

10/10

Exceptional

19 Jun 2023

Philip John

Hotel was okay, carpets a bit worn and grubby and area not the best but fit for purpose

Leisure Family

10/10

Exceptional

06 Jun 2023

Eduard

Wonderful!

Business_and_leisure Self

4/10

Poor

30 Apr 2023

Judith Susan

The front desk staff were unfriendly and not very helpful. The room was extremely small and cramped. There was no refrigerator in the room amd air conditioning did not work

Leisure Family

8/10

Excellent

26 Apr 2023

Seng Jin

Stayed here twice on our recent trip to Romania. Nothing fancy but a good clean hotel with decent amenities which is all we needed.

Leisure Family

10/10

Exceptional

26 Mar 2023

Verified traveler

group vacation in Bucharest

was really nice there for us

Friends_and_family Friends

10/10

Exceptional

28 Feb 2023

Michael

Excellent stay, very clean and staff attentive.

Self

10/10

Exceptional

05 Dec 2022

liat

Great

The hotel is near by every where you want. The service was great, the breakfast was tasty, the crow was wanderfal.

Partner

10/10

Exceptional

29 Oct 2022

Alecsandru

Very modern, great rooms, comfortable and a great location. I would recommend this property 100 per cent. Looking forward to coming back.

Leisure Self

10/10

Exceptional

18 Sep 2022

Patrick

Excellent service very nice view

Business_and_leisure Family

8/10

Excellent

09 Sep 2022

Maria-Luiza

Great location. Small rooms even at Privilege level with extremely small and awkwardly designed bathrooms

Leisure Partner

8/10

Excellent

29 Aug 2022

Ileana

Nice place overall. It would help if it were clearer that when booking other than via the hotel website one cannot take advantage of free parking on site when staying for a minimum of two nights.

Leisure Partner

6/10

Pleasant

28 Aug 2022

Mark

Pros: It was a clean updated room. The hotel was in the middle of city center with walking close to the area.
Cons: The parking garage below the hotel, they state if you are a member it is free. We are members but they would not grant the free parking because we did not book through their website. Second we asked for some more coffee packets for our room, they said only 2 per day and we could buy cups of coffee from the bar downstairs... really? Too much to offer us a few more 5 cent coffee packets? The hot water in the bathroom is sporadic, it goes hot then warm continually while showering.

Leisure Family

8/10

Excellent

15 Dec 2021

Alice

Very nice hotel and room . The heating system was very noisy so I had to keep it off but a part from that it was all perfect. The rooms are clean and welcoming

Business Self

10/10

Exceptional

25 Oct 2021

Mircea

Everything was great!
No complains!

Business_and_leisure Self

6/10

Pleasant

20 Oct 2021

Steven

Not a bad place but less than great experience. My fault as I left a package of new clothing in the room when I checked out, when I went back two days later to inquire housekeeping of course knew nothing. So less than honest staff. Rooms are very small . Great location.

Leisure Self

10/10

Exceptional

02 Oct 2021

Jemma

Great location and comfortable

I really enjoyed my stay here. It is a short walk to the old town.
Breakfast wasn't great but it is nice to have the option.

Self

10/10

Exceptional

16 Sep 2021

Mihai Bogdan

Good service by all staff members. The rooms are very quiet, especially the ones situated further away from the street.

Leisure Partner

10/10

Exceptional

30 Jul 2021

Verified traveler

excellent location, very clean

Leisure Self

10/10

Exceptional

16 Jul 2021

Verified traveler

Great price to value ratio, very clean room, helpful and cheerful staff, perfect location

Business Self

10/10

Exceptional

16 Jul 2021

Verified traveler

Good location, tasty breakfast, clean rooms. Need to pay extra for parking

Leisure Family

10/10

Exceptional

28 Jun 2021

Verified traveler

Absolutely loved how clean and how friendly everyone was at the hotel. The terrace was wonderful also

Leisure Family_with_children

10/10

Exceptional

21 Mar 2020

Heidy

Despite the government’s decision on closing down many businesses
We had a great time
The hotel staff was very helpful, friendly
Hotel was comfortable ,clean and overall in good condition well located
20 minutes walk to old town
Would definitely recommend it and stay here again

Friends_and_family Friends

6/10

Pleasant

05 Mar 2020

Hugo

Bad marketing, bad management.

Concerned to not say frustrated because a property like Mercure from the Accor group isn’t able to give a bottle of water to a guest. But it is able to offer free envelopes of coffee and tea without water to prepare, funny isn’t? Terrible marketing if they are trying to make guests to pay 3 or 4 euros for water from the minibar. Internet also not working properly at least on room 215; misinformation on city taxes during the check in (I wasn’t informed about it, just on my check out). I did stay for three nights at Radisson Blu Bucharest last week and this city tax was inexistent there (just two blocks from Mercure). And still had a wrong information on the cost of the transfer from the hotel to the airport. I must say they were almost all trainees during my checking in but a senior member was there. Later when I tried to talk to the manager nobody was “available”. Overall, a bad stay and won’t return to this hotel when back to Bucharest in few months. Bad management at least.

Business Self

8/10

Excellent

12 Feb 2020

hagit

good hotel

The location of the hotel we had, we came back the second time, a good breakfast (no wow)

Friends_and_family Family

10/10

Exceptional

19 Jan 2020

Verified traveler

Good value for money , room was a good size on the 6th floor with a balcony. It was clean and modern with everything we needed. Breakfast was good.

Leisure Partner

10/10

Exceptional

22 Dec 2019

NYtraveler

Came again, you can’t find a more convenient location and value for what you pay

Business Self

10/10

Exceptional

14 Dec 2019

Khoury

Everything
It was so beautiful.
And comfortable staying
I'll come back for sure

Leisure Friends

8/10

Excellent

08 Dec 2019

Harpa Þórunn

Good conference hotel.

Business

10/10

Exceptional

17 Nov 2019

Verified traveler

Ideal location, excellent breakfast, excellent staff in restaurant / bar. Unfortunate that the type of room we booked- 2 singles- was not available

Leisure Partner

8/10

Excellent

28 Oct 2019

Helen

Comfortable stay

Room is spacious and clean. Bedroom slippers provided. Would be good if they provide shower cap. Also, there's no socket outlets near the beds. Breakfast is the same everyday and lack of variety. Dinner menu is limited. Good location, easily walked out to piata romania metro station or the city tour bus stop. Currency exchange just close by.

Friends

8/10

Excellent

23 Oct 2019

Verified traveler

I dealt with Irina at the front desk quite a bit and she was awesome! Very polite, excellent English and great sense of humor. I believe her supervisor is Alexandrai, and she was great, too.

Only knock I have on the Mercure is there was a party there every night and that kept my group from being to congregate at the hotel at the end of the day. Otherwise, all good.

Business_and_leisure Friends

8/10

Excellent

15 Oct 2019

Verified traveler

Good overall. Nice hotel and plesent staff. Bedrooms of a good size. Good location. Just breakfast a bit below standard . Small selection and no yogurts and limited cereals. Ok if you just wanted bread and cooked breakfast. Coffee machine very slow

Self

8/10

Excellent

14 Oct 2019

Verified traveler

Perfectly aqequate, just the little things let it down. Nothing that wouldn't make me never want to stay there again, but if I had the choice I'd pay a bit more and go to one of the better chains nearby.

Leisure Self