Name: Novotel Bucharest City Centre
Address: Calea Victoriei, 37B, Bucharest, 10061, RO

8/10

Excellent

06 Aug 2026

Melanie

Property was clean, room was clean staff was helpful. Only reason it’s not a full 5 starts is the elevator situation, with so many room elevators should be faster or there should be more.

8/10

Excellent

11 Jul 2026

Russell

Property is very good for a mid priced hotel! Staff is helpful and housekeepers even checked with me to see if I was happy with the cleaning of my room. Only suggestion is that face cloths in the bathroom would be nice. Overall, I was very satisfied!

Self

10/10

Exceptional

28 Jun 2026

Adrian

Location is great, close to old town and perfect to go everywhere on foot. Close to restaurants and very safe location

Family_with_children

8/10

Excellent

21 Jun 2026

Lee

Decent quality hotel in a good location. My only criticism was that there was a constant smell of urine emanating from the sink waste/overflow. It was clear that the plumbing was not done properly as there should be a trap to stop this from happening.

Partner

8/10

Excellent

19 Jun 2026

Julia Clare Pauline

The hotel was generally nice and clean but like most hotels, the foyer gave a more stylish impression than the actual rooms. The decor in the rooms was dated and basic. There was AC but it was very subtle and even at the lowest temp and highest fan, it barely touched the temperature in the room. This was early June so I would not like to be in the hotel in peak summer when the temperatures would be much higher.
The reception were all very friendly and attentive. There was one man in the restaurant bar though who was rude and abrupt like we were an inconvenience to him.
The bar/restaurant itself was ok, although quite expensive compared to local bars and restaurants. The menu was ok but it wasn’t a relaxing space - it felt very transactional and more geared to business people than tourists.
Breakfast was a decent range of choice but was very expensive compared to the local economy at about £17 per person.
We didn’t use the gym or pool but we did have a look. There was no one there, and no staff to ask any questions.
It all looked ok but the pool is very small so you wouldn’t get much exercise in it, but it was a nice little area.
The hotel was very well situated for the old town, just a few minutes walk and there were plenty of bars and restaurants in the area.
For the price I think it was fairly reasonable and I would stay there again if I visited Bucharest again, but not in the height of summer as I don’t think I would get any sleep due to the ineffective aircon.

Partner

10/10

Exceptional

07 Jun 2026

Robert

Lovely hotel in a great location. Very helpful staff. Excellent breakfast. I will certainly stay here again if I visit Bucharest again.

Friends_and_family Friends

6/10

Pleasant

01 Jun 2026

Oana

No ac in the room so it was stuffy. Seemed to be the entire hotel, perhaps some policy of not turning ac on until summer?! Fridge wasn’t working. Mattresses were old, shower cabin was dripping, sink was smelling like waste water when you turned on the water. Breakfast was ok, plenty of choices.

Self

8/10

Excellent

13 May 2026

Shlomit

The Novotel city centre Bucharest has a superb location. Right on Victoria Street/Boulevards, old city is only minutes away, easy location for guided and walking tours. The Main Street is full with coffee shop, dessert shops and restaurants all with different style and vibe for every taste, and on weekends transportation is not allowed so street and road are open for pedestrians.
The reception staff were always helpful and welcoming especially Alexander. We got help with recommendations and directions.
We only used the hotel lounge once as we wanted to try the local area. Ruth from the lounge is a real ray of sunshine with her hosting skills and bright smile.
The room was spacious and clean, with air conditioning and beautiful city view.
We had a minor issue with a smell from the bathroom sink, and the hotel tried to resolve, but couldn’t after several attempts. I hope they managed to sort it before the next guest. (Room 711).
Each floor has a water cooler if you wish to fill up your bottles ahead of your day.
All in all a great stay, and would highly recommend this hotel.

Partner

10/10

Exceptional

03 May 2026

Maisa

Excellent. Great location

8/10

Excellent

29 Apr 2026

Junwu

Room layout is strange. Toilet toom has no sink, need to go around to the shower room. Closet is extremely narrow.

Self

8/10

Excellent

29 Apr 2026

Ramona

They made sure my birthday felt special.

6/10

Pleasant

29 Apr 2026

Peteris

No options to open window and air conditioner is not giving fresh air. Swimming pool in pictures looks much larger than in reality.

Self

10/10

Exceptional

15 Apr 2026

Dana

Room was spotless, very well appointed.
Bar options were great

Self

10/10

Exceptional

13 Apr 2026

Yueying

Room is Clean. Staff are friendly. Bar food is good but breakfast is okay.

Friends

6/10

Pleasant

12 Apr 2026

adrian

Had a family room but v small and felt cramped - with old fittings around it - it needs a refurb. Breakfast choices limited - juice and coffee of low quality. Came here 2 years ago and since then the hotel has gone down - will not be returning as there are better choices around

Family_with_children

8/10

Excellent

10 Apr 2026

Neil Stewart

.

10/10

Exceptional

07 Apr 2026

Julia Victoria

Hotel was excellently located for all amenities

Friends

10/10

Exceptional

28 Mar 2026

Kacper

nice

10/10

Exceptional

17 Mar 2026

Tingfu

Overall the room is good. The bathroom has a lot of leaks. The shower has leaks around the door. The both shower hands are leaking. The carpetting needs to be washed.

Self

6/10

Pleasant

10 Mar 2026

Suliatu

The hotel is very nice however my £3k jewellery got stolen out of my room which was very disappointing had to call the police which ruined the trip. However can’t fault the hotel other than this incident.

Family

10/10

Exceptional

26 Feb 2026

Taylor

Great location, and excellent amenities. Maybe a little pricey.

Partner

8/10

Excellent

24 Feb 2026

Oded

great location, clean room and hotel, parking, good service

Family_with_children

10/10

Exceptional

21 Feb 2026

Marion

Friendly staff. Very clean and beds were SO comfy ☺️

10/10

Exceptional

20 Feb 2026

Rym

Great location, spacious room, staff was nice and food was good.

Friends

10/10

Exceptional

20 Feb 2026

Pratik

Central location, friendly and helpful staff, clean hotel

10/10

Exceptional

17 Feb 2026

Lior

Love this hotel ! Very recommended for everyone

10/10

Exceptional

31 Jan 2026

don

Excelente breakfast

10/10

Exceptional

24 Jan 2026

Jaishree

The staff were very helpful and accommodating during our short stay. The rooms were all clean and spacious. We didn't make use of the hotel swimming & spa facilities, but the restaurant/bar were very nice and offered a good selection.

The location is well sited. Not far from the famous umbrella street and within an easy commute to locate train and bus stands.

There are lots of places to eat & drinks nearby too. The short stroll back to the hotel was much needed, so yes, it was actually a prime location for our group.

Leisure Family

10/10

Exceptional

07 Jan 2026

Danilo ribeiro

Great hotel

Friends_and_family Family

8/10

Excellent

29 Dec 2025

Benjamin

The room was well appointed. The hotel itself was quite nice, and the lobby was beautifully decorated.

Shout out to Sorin in the bar who was lovely each time my wife and I went down for drinks.

The only major issues were the elevators were in a constant state of disrepair causing significant delays going up or down, and the room was terribly hot. The temperature setting for the winter season over-compensated. Besides these two issues, it was a good stay.

Leisure Family

10/10

Exceptional

20 Dec 2025

Tracy

Fantastic location, friendly staff and clean and comfortable room. I would stay here again.

Leisure Family

6/10

Pleasant

19 Dec 2025

Veronica

El sofá cama estaba roto muy incómodo para dormir ahí deben de revisarlos nos dieron otra habitación pero el sofá también era incómodo no roto pero muy incomodo

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Mario

All good

Business

8/10

Excellent

15 Dec 2025

Toluwase

the hotel was clean and bed was very comfortable, located a few mins from the umbrella street so not too far from the places to eat and things to see, staff could have more information with regards to things like time the Christmas market closes, and things to do around the hotel, the shower door in our room was also not closing properly so we have issues with keeping the bathroom dry after using the shower

Leisure Friends

8/10

Excellent

30 Nov 2025

Christopher

The hotel is good. Not great. It’s clean. It has decent amenities. However the room was very hot and the hotel also has nowhere to buy personal items. The restaurant was good and they have room service which was nice. Overall I would say it’s a fine place to stay but just not luxurious.

10/10

Exceptional

30 Nov 2025

Daniel

great location. super comfy rooms.

10/10

Exceptional

24 Nov 2025

Beth

Nice people, comfortable room. It’s our third time here / will come back again.

Leisure

10/10

Exceptional

14 Nov 2025

Yaniv

All was great!

8/10

Excellent

11 Nov 2025

Sonia

Room was nice, and the staff was accommodating.

Leisure Self

10/10

Exceptional

07 Nov 2025

Richard

Nice hotel. Good location.

Friends_and_family Friends

10/10

Exceptional

01 Nov 2025

Nand Kishor

Great service.... Clean rooms

Business

10/10

Exceptional

31 Oct 2025

Michael

Really enjoyed our stay here while in Bucharest. Lovely, clean room. Not just a great place to base yourself in close proximity to many sights but a lovely bar and Spa on site.

Leisure Family

10/10

Exceptional

27 Oct 2025

Diane

Clean and well appointed rooms with comfortable twin beds. Breakfast was huge buffet with everything you could want.

Partner

6/10

Pleasant

26 Oct 2025

Jason

Nice location, nice hotel. The issue was the room layout especially the bathrooms.

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

amir

The room was clean .
The service was perfect.
The place ia percect.
But two think that chould improve:
1. One elevator (from 3) didnt work (4 days) and it take alot of time to wait .
2. The rooms was hot .
But even thoo the stay was great. Thanks

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

marilyn

Good gym, small pool, very centrally placed

Leisure Family

6/10

Pleasant

29 Sep 2025

Eric

The hotel is in a very convenient and quiet location. Breakfast is great! However it is too dated and needs serious upgrades. Carpets are musty, the room furniture especially bed is ancient and the room configuration is awkward. The room is very spacious but ironically has a really tiny bathroom and toilet

Friends_and_family Friends

8/10

Excellent

29 Sep 2025

Caroline

very close to old town with lots of eating places and bars, clean and comfortable rooms and lovely, helpful staff

Leisure Family

10/10

Exceptional

16 Sep 2025

Stella

Close to restaurants. Clean rooms.

Leisure Family

6/10

Pleasant

11 Sep 2025

Nissim

We have received the room after 3 o’clock the staff is not so kind and polite

Partner

10/10

Exceptional

04 Sep 2025

Dana

Very convenient location, lovely amenities

Leisure

10/10

Exceptional

31 Aug 2025

Elliot

A fantastic hotel would certainly recommend it!

Leisure Friends

10/10

Exceptional

28 Aug 2025

Titel

Liked everything!

Leisure Partner

8/10

Excellent

27 Aug 2025

Ina

The room cleaning was too late every day during the stay

8/10

Excellent

25 Aug 2025

Luis

All good!
Bed are comfortables👌

Leisure Family_with_children

6/10

Pleasant

14 Aug 2025

Ev

The moment I entered the lobby for checking in I did come with the a new description for Hotels
FAST FOOD Hotel. You are almost just a number. No connection. Fast in fast out, next. The room was nice but then I realised there was no window that could be opened. And the same was with every floor-corridor. No fresh air. I would definitely not recommend unless you stay for 2 hours in the room.

Leisure Family

10/10

Exceptional

12 Aug 2025

Nicolae

Acest hotel a oferit o experiență deosebită pentru a cunoaște potențialul zonei,mai ales restaurantele tradiționale foarte bune.Hotelul ne-a oferit o cameră foarte curată,liniștită și un personal foarte receptiv.Cei de la recepție au fost foarte amabili,bine informați.Au fost de nota 10.Mulțumim.Vom reveni!

10/10

Exceptional

04 Aug 2025

Shlomi

Excellent professional staff
safe
Quick access to Old City, Metro, public transportation, museums, and more.

Leisure Self

8/10

Excellent

03 Aug 2025

Ecaterina

Great location, in walking distance from old town, clean rooms, great breakfast! Paid parking.

Leisure Family

6/10

Pleasant

26 Jul 2025

Emma

Welcome a big let down

2/10

Poor

26 Jul 2025

Andra

This experience was terrible. The room had no hot water and the water that was coming out was brown. Apparently there was a broken pipe causing this issue however we were never told about it. Also the sofa bed is absolutely horrible.

10/10

Exceptional

25 Jul 2025

Lior

Very nice hotel

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

Stela

We stayed two nights with my kids and had a great experience. The hotel is centrally located, just a short walk from the Lipscani old town area—very convenient for exploring Bucharest. The breakfast was delicious and diverse, with plenty of food and drink options for everyone. The staff were kind and helpful throughout our stay. When my daughter accidentally reset the safe-box code and locked it, I called the front desk and within 5 minutes, someone from IT came and fixed it quickly. Great service and overall a pleasant stay—would definitely recommend!

Leisure Family_with_children

8/10

Excellent

13 Jul 2025

Ayman

Convenient hotel

The hotel is in the middle of the old town and is walkable and close to everything

Friends_and_family Family

8/10

Excellent

12 Jul 2025

Constantin

Good property

8/10

Excellent

08 Jul 2025

Jorge Alberto

El hotel muy bueno, el trato del personal hacia el huesped un poco hostil.

Leisure Family

6/10

Pleasant

28 Jun 2025

Frederic

Too generic. Too pricey for what you get

The hotel was centrally located. The cleaners and the service was good especially the cleaning personnels. However the state of the hotel is. A lot to be desired of. The carpet is horribly stained. The Aircon can’t be changed even if it’s 41 degrees outside.

The room is spacious but it’s unnecessary as the bed is too small for 2 person.

Partner

6/10

Pleasant

20 Jun 2025

Steven

I tried to arrange transfer from the airport. Instead of messaging on Expedia the wanted to email. I responded to the request and thought I had booked it. When I got to the arrivals I called and they said I had not.

Then I took taxi. He said I couldn’t pay with card and charged me $100 USD. HE RIPPED ME OFF

Leisure Self

8/10

Excellent

03 Jun 2025

david

4 star hotel

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

BARAK

Prime location, staff very nice and helpful.
Used the gym and pool which was nice, small but good enough. Did not take breakfast.
Room size is good, overall cleanliness is good.

Leisure

10/10

Exceptional

06 May 2025

Carmen

The hotel’s location is perfect! Downtown, close to cafes and restaurant and tourist spots.

The staff was nice.

It would have been nice to have some water in the room. There was a fridge, but no water or other drinks, not even for pay.

We later found a water dispenser in the hallway, but no one had told us about it, even when we asked at the reception where we could get some water. We were sent to the nearest supermarket.

The breakfast is really good, with a lot of options and very good food.

Business_and_leisure Family_with_children

10/10

Exceptional

27 Apr 2025

Jelena

Great hotel, clean, quiet, within walking distance of all Bucharest landmarks. Great location, great staff. Thank you!

Leisure Family

10/10

Exceptional

23 Apr 2025

Samir

Location is perfect, staff were very friendly, helpful and all speak good english, and after all the place and the rooms are very tidy and clean.

Leisure Family_with_children

8/10

Excellent

22 Apr 2025

Georgios

Nice stay at a strategic location

The stay was very nice, staff was very friendly, room was generally clean, and the breakfast was very very nice. Breakfast staff was also very kind especially when I asked them to provide the details of a very tasty jam (forest berries; they offered some free amount for the days there if needed and the details to order it online).
Hotel has a strategic location, close to city center and Old City, ideal for sightseeing, with shops, cafeterias, restaurants, and parks close to it.

In the drawbacks: despite we reached hotel at 10am due to early flight from Athens and we were waiting in the lounge for long time, we were informed that our room would be ready until 2:30-3pm. After asking 3 times, 3rd at 3:10pm, we were informed that room was ready but when we went to the room, it was prepared for 2 persons despite hotel knew we were 4 (2 adults, 2 kids), so we asked hotel to prepare the additional bed (sofa converted to bed) and to bring us additional bath towels. Fortunately, staff was fast and prepared these within 20 minutes. A couple of the \"public\" toilets at Reception level also need some refurbishment.

Friends_and_family Family

8/10

Excellent

01 Apr 2025

John

Nice hotel with a real central location. Small pool to use, alongside gym. Rooms very large and spacious. Very walkable to all locations - FYI, pizza place across the road from hotel is top, top class.

Leisure Family

8/10

Excellent

20 Feb 2025

RICHARD

Nice hotel. Underground metro not good - too few stations

Leisure Self

8/10

Excellent

19 Feb 2025

Jia

Nice and clean hotel in a very good location.
Breakfast is just ok. Room is a bit too warm, temperature control doesn’t seem to be working.

Leisure Family

10/10

Exceptional

17 Feb 2025

Moti

I’ll come back

The hotel is in a very good location. The crew are nice and kind. The hotel restaurant is good and the price was fair.

Friends_and_family Family

6/10

Pleasant

14 Feb 2025

Michael

It was just ok. It had been a while since i had a hotel room with an inexplicable bathroom outside of the shower/sink bathroom. Location was good, but i wouldnt call this a luxury stay, just a place to stay while you explore Romania.

Leisure Self

10/10

Exceptional

01 Feb 2025

Phil

Good quality hotel

Lovely hotel, great rooms with comfortable beds with all the facilities needed. Room was a bit warm and struggled to keep it cool.
Staff were very friendly at reception and in the bar.
Would definitely use again

Friends_and_family Friends

10/10

Exceptional

14 Jan 2025

Laura

Awesome! It’s been the 3rd time at this hotel and it never disappoints. Walking distance to the Old town area. 10 out of 10.

Leisure Self

8/10

Excellent

12 Dec 2024

Ioannis

Centrally located, within a few minutes from the historical Old Town and the buzzing high street with restaurants and bars. Nice and welcoming staff, ready and willing to assist. As expected, the hotel at this time of the year was busier than normal and that must have had an impact on the room service as that was inconsistent. Apart from that, happy with the overall service and was pleased to see that they had \"Rituals\" shampoo and shower gel in the room, that was definitely a plus.

Leisure Family

10/10

Exceptional

25 Nov 2024

Jackie

The hotel was really well situated in good walking distance to the old town and a huge choice of restaurants. The food and drinks in hotel were excellent, we ate meals in there two nights as it was so good.

Leisure Family

10/10

Exceptional

23 Nov 2024

Cristina

Excelent

Everything went perfect!

Friends_and_family Family

8/10

Excellent

09 Nov 2024

ahmad

In generally, it was Good and the hotel it’s comfortable and the people nice

Business

10/10

Exceptional

31 Oct 2024

Rebecca

Really central location, perfect for what we needed as a family of 4. Help ful staff, that also helped arranged airport transfers for a smooth trip

Friends_and_family Family

6/10

Pleasant

30 Oct 2024

Laura

A/C not adequate, and without windows that open, the room was very stuffy and hot. Only 2 outlets in the room, one of which was across from the beds. There should be at least one outlet next to each bed.

Leisure Friends

10/10

Exceptional

10 Oct 2024

Patty

Great location.

Leisure Friends

10/10

Exceptional

03 Oct 2024

edi

Very good

10/10

Exceptional

23 Sep 2024

Christiane

Felt as if I was in the heart of the city; thereby draw-back of taking a long time to transfer to and from airport (because of traffic) though realise you can't do much about that. Would still visit again if I come back to Romania

Leisure Self

6/10

Pleasant

17 Sep 2024

Raul

Busy and noisy.

Partner

8/10

Excellent

11 Sep 2024

Silvio

Excelent location on nice place.

Excelent location. Walking distance from major Bucharest tourist places, restaurants and coffes.
Nice cosy place. Good breakfast and very good attention.

Partner

8/10

Excellent

18 Aug 2024

Ishai

My stay at Novotel Bucharest

The hotel staff were friendly and very helpful. The room itself was nice and clean. It was a little weird that the toilet doesn’t have a sink and is separated from the bathroom but we got used to that. The breakfast was great. The only downside to the hotel was the WiFi which was slow and tended to disconnect a lot.

Friends_and_family Family

4/10

Poor

09 Aug 2024

Ibrahim

Good location, old and dirty rooms

Old furniture and upholstery with many stains on carpeted floor. A/C wasn't working well and the room was very hot. Staff are not hospitable.. the only positive point is location.

Partner

10/10

Exceptional

03 Aug 2024

Dorina

i like the services and the staff.
Everything was very good.

Leisure Self

6/10

Pleasant

25 Jul 2024

Erika

Decent stay

The staff wasn’t very friendly. Not unkind or rude, just not friendly. We were disappointed upon arrival as we had requested adjoined rooms or at least rooms near each other when we made the reservation. We were given rooms on different floors. I had also called the day before to confirm and they said it would be possible. So that was a disappointment for our family.

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Verified traveler

GREAT LOCATION

This hotel was in the perfect location. So close to restaurants and Bars within a few minutes walk.
Would definitely book again

Business Family

8/10

Excellent

20 Jul 2024

Alina