TownePlace Suites by Marriott

4/10

Poor

11 Jun 2026

Beatriz

As a member, I was allowed to stay until 4 PM but the hotel was literally kicking me out at 1 PM. Housekeeping staff was waiting outside the door and I’m sure stole things from my room because we had to pack in a rush andwhen we got home, things were missing. We were not in town for vacation. We were in town for a family member surgery.

Partner

4/10

Poor

08 Jun 2026

MASHAWNDA

Hotel under renovation. It's a lot. I could speak negativity about this place due to the room that was provided, but I'm not going to dwell on it. I just know I won't book there again. It's in a great location, I will say that.

Business

10/10

Exceptional

07 Jun 2026

Tershia

Property was well maintained. Staff was extremely nice and thoughtful. Made sure that all 22 of us stayed on the say floor. Breakfast was okay. Shuttle driver was really nice. Close to port which was a plus for us because we had to transport 22 ppl the very next day.

Family_with_children

10/10

Exceptional

06 Jun 2026

Julie

This trip was with my parents, who have limited mobility, and I would like to express my sincere gratitude to the kind staff member who assisted us during hotel check-in. Although I am sorry that I cannot recall his name, his help made the process very smooth and allowed us to start our family trip on a high note. This is one of my go-to hotels due to its excellent environment, which is especially ideal for family travel!

Family

10/10

Exceptional

06 Jun 2026

WaVonne

Check in was easy and the staff was nice. I went down for breakfast and as I turned around, I accidentally bumped shoulders with a worker that was cleaning up and he started wiping his arm off cons

10/10

Exceptional

06 Jun 2026

Abbey

Clean property with quality amenities. Standard continental breakfast buffet with a wider variety of options than a typical chain. We were very pleased with our stay! Beware, however, the shower floors are VERY slippery if you dont have great balance.

Partner

10/10

Exceptional

04 Jun 2026

Fiona

Really good for a night after a flight from the UK. Shuttle bus was perfect both ways to and from the hotel and the staff were lovely.

Partner

8/10

Excellent

02 Jun 2026

Robert

Our second stay here in two weeks, coming to Miami and staying overnight before continuing our trip. The staff was always very helpful and the property was nice. We used the laundry and ate one dinner at the hotel. Breakfast was pretty elaborate and we could not do it justice. Our experience with the shuttle was mostly good but if you wait more than 45 minutes at the airport, call and press zero.

Partner

8/10

Excellent

31 May 2026

Dia

The property is clean and nice. The room was comfortable. The breakfast is good, wish they had bacon. Most patrons stayed there to board their cruise as did we. My only criticism is the bar opening so late in the day. I recommend this hotel. Catch of the day is a good restaurant to go for happy hour and right down the block

Family

10/10

Exceptional

31 May 2026

Lorrie

Very nice property for the price point for sure. Would recommend it especially if you have a family. Kitchenette is fully stocked with all cooking utensils needed. Very handy little hotel room. 2 burner stove and microwave. Spacious. The staff very pleasant. Stayed 1 night before cruise. They handled transportation to pier. $15 each person in a shuttle van one way. Free breakfast as well.

Family

10/10

Exceptional

30 May 2026

Rylee

Exactly what I needed, nice to have a kitchenette too

Self

10/10

Exceptional

29 May 2026

Clara

Great location. Very friendly staff.
Wewill be back

10/10

Exceptional

29 May 2026

lisa

They are upgrading the 7th floor so there was some construction but other then that they place was great. Close to everything and it has a shuttle to the airport for those that need one.

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Kiera

Had a great stay here. No complaints!

Family_with_children

8/10

Excellent

27 May 2026

Kelly

Everything was as expected

Family_with_children

2/10

Poor

25 May 2026

Shydia

Kept calling for clean towels and nobody could bring them to the room had to go get them myself and shuttle for hotel never arrived to airport ended up having to pay 50$ just to get to hotel

Family_with_children

10/10

Exceptional

23 May 2026

Doris Elizabeth

Great option. Good value for your money if all you will do is use it as a place to sleep.

10/10

Exceptional

23 May 2026

Doris Elizabeth

Great Customer Service, clean property and good value for what you pay.

8/10

Excellent

21 May 2026

Cathy

Staff very pleasant. Nicely appointed room with fridge , microwave and small range top stove a few pots, and utensils if you want to cook. (I know, who talks about cooking on vacay?) There is a Target in walking distance.
Breakfast was mediocre with standard fare.
Warning ⚠️. For those who enjoy a real hamburger, don't order here. The burger was very flavorful. It tasted like a well seasoned meatloaf. Not horrible but definitely not beefy.
With all being said, I probably would stay again if I needed a longer stay.

Family

10/10

Exceptional

19 May 2026

Aparicio

The staff was so nice! Breakfast was good. Changed every day good variety. The laundry room was so convenient. Pool was nice.

Family_with_children

10/10

Exceptional

18 May 2026

Heather

I have stayed multiple times, and I love it every time, halls are quite lobby is a great place to sit and have an evening drink from the bar, breakfast is great. I will stay again

Family

10/10

Exceptional

16 May 2026

William

Friendly staff with clean hotel.

Family_with_children

10/10

Exceptional

12 May 2026

Tami

The breakfast was subpar - not alot of options. They were going thru a remodel so that may change.
Room was great, staff was friendly & helpful.

Partner

10/10

Exceptional

12 May 2026

Teresa

Everything was good.

10/10

Exceptional

11 May 2026

Philip

Nicely appointed, clean room with a full kitchen.

Friends

10/10

Exceptional

09 May 2026

Prajula

Everything is good

10/10

Exceptional

09 May 2026

Amber

The room was extremely clean with a comfortable bed!! The breakfast was great and filled us up for our trip

Partner

2/10

Poor

06 May 2026

Ellen

Our first impression upon arrival at the door to our retal was that the door was propped open. Apparently the door lock had seen better days (as had the unit) and wouldn't lock properly without a lot of coaxing.
We bought breakfast items to cook and there was mo spatula or knife or corkscrew so fried eggs and wine were a challenge. Listing says there are four beds, one is a non pullout couch with no extra pillows or blankets. Listing said it was two bathrooms. Its really 1.5 bathrooms. This impacted the 6 people staying there. There is no plunger in the unit either. Hallways were crazy cold, but inside unit was a little humid. Checkin was a cluster with one person working desk. Slow. Location was nice and pool area and tiki bar were great. Wish I had better things to say...but want to be honest.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Kimkhanh

all is great

Family

10/10

Exceptional

04 May 2026

Peggy

The room was very nice and the bed was comfortable. We also ate in the restaurant and the food was great and the waiter was excellent. Would definitely recommend.

Friends_and_family Family

10/10

Exceptional

03 May 2026

Edward

A

10/10

Exceptional

03 May 2026

Angelica

I love how clean the room was and how spacious it was as well. The breakfast was great as well. Would have like a few more option but good overall.

Partner

8/10

Excellent

02 May 2026

Muyinbat

Comfortable stay

Self

10/10

Exceptional

02 May 2026

Sherry

Great service and amenities good breakfast

10/10

Exceptional

01 May 2026

Romonia

Front desk staff were very helpful. The bartender made the best Margarita.

Friends

6/10

Pleasant

29 Apr 2026

michael

The property is currently under construction. The 7th floor is being renovated. There was a disturbance with the fire alarm at 12:34am that last over an hour without any safety announcements nor updates from the overnight staff. Our impression is that the staff members are inadequately trained to uphold the standards of the Marriott enterprise.

Partner

10/10

Exceptional

28 Apr 2026

Tisha

Room was very clean and it had a lottle kitchenette that was very for us

8/10

Excellent

28 Apr 2026

Robert

😎

Family

8/10

Excellent

26 Apr 2026

Goucklyn

Clean property, good breakfast options, and friendly staff.

Family

10/10

Exceptional

22 Apr 2026

Kendra

My second time staying. Hotel is so clean. Great location and front desk staff was excellent!

8/10

Excellent

21 Apr 2026

Rodney

Location of hotel was great for car rental return and access to Miami airport. Dining options are walkable along with their internal restaurant. Our bathroom had issues with toilet not flushing well and sink drain a bit clogged. Paint job on ceiling was not good. Looked like they missed a portion.

Partner

10/10

Exceptional

20 Apr 2026

Walter

Friendly staff. Provided excellent restaurant recommendations within walking distance. Airport shuttle drivers were great,

Self

10/10

Exceptional

20 Apr 2026

Carol

Everyone was so friendly and accommodating. The amenities were great!

Friends

10/10

Exceptional

19 Apr 2026

Jamie

.

10/10

Exceptional

18 Apr 2026

SANAH S.

Room was excellent modern and clean. Check in was fast. Location superb if you need to be close to the airport for a flight or business ideal location! And lastly staff came to the rescue after airlines booked our luggage’s with all our stuff to final destination

Family_with_children

10/10

Exceptional

13 Apr 2026

Stephanie

The breakfast was good, staff was very friendly, rooms were clean, the shuttle to the airport was easy to use.

Family

10/10

Exceptional

11 Apr 2026

Jonathan

Super clean, quiet, great staff. Pool was nice. Breakfast could use a little work but overall great stay and would go back.

Partner

10/10

Exceptional

11 Apr 2026

Editha

Every food are yummy 😋 and fresh.

Family

10/10

Exceptional

11 Apr 2026

Jim

The hotel is close to the airport and has a Shuttle bus, which is why we chose to stay there. We had 8 travelers so navigating a shuttle is often challenging. We contacted the hotel in advance to let them know our arrival time and once we got our bags we called them to let them know where we would be outside. They picked us up within 10 minutes, Excellent first impression. 😊. The check in process was very smooth and the front desk folks were professional, engaging and helpful. They recommended a private shuttle to the Port of Miami the next day for our cruise and they handled the logistics. It went very smoothly and all 8 of us arrived at the port together. I highly recommend TownPkace Suites Marriott Miami Airport.

Family_with_children

10/10

Exceptional

10 Apr 2026

Jennifer

The room was clean and the bed was comfortable. The front desk worker asked when we expected to head out so she could put us in a room that wouldn’t be disturbed by the construction( upgrading rooms). Would definitely stay there again.

Partner

10/10

Exceptional

10 Apr 2026

Taja

Great stay, friendly staff, close to the airport, provides a great breakfast and a shuttle. I would most definitely stay here again. I highly recommend!

Self

8/10

Excellent

10 Apr 2026

Barry

OK place to stay before a cruise. The room was spacious and had nightstands and electrical outlets on both sides of the bed, plus more outlets by the desk. There wasn't much around to eat, though, so we were dependent on the in-house restaurant, which isn't open for lunch and for dinner had slow service (fine for adults just biding their time, but our grandkids weren't as patient). Breakfast was good, with an adequate variety, but staff couldn't keep up with refilling needs (there was a long wait for more bacon, for example). My husband enjoyed the gym and pool. The hotel provides a free airport shuttle, but it's less frequent than for the other Marriott properties in the area. (Three of the other passed by in the time I waited 1/2 hour for this one.)

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Michael

Overall, the experience was not bad, but I found the property to be a bit dated compared to more updated Marriott hotels what I also liked about the property I was able to get my laundry clean before my trip. They have cashless washers and driers another bonus is there’s a movie theatre just a block away.

Self

8/10

Excellent

09 Apr 2026

Denise

Everything was nice up until the continental breakfast! There was no breakfast meat available and no replacement giving

Partner

8/10

Excellent

08 Apr 2026

Reneacia

Overall Experience
We had a really great stay here! The hotel is modern, clean, and well-equipped. It’s perfect whether you’re traveling for convenience (close to the airport) or planning a comfortable extended stay.

Staff & Service
Huge shoutout to the front desk team—especially Erica and Genesis. They were incredibly polite, accommodating, and professional.
Genesis stood out for her excellent communication and problem-solving skills. Both made our stay smooth and stress-free.

Rooms
Very clean, modern, and spacious
Beds are large and comfortable
Rooms with two beds can comfortably fit up to 4 people
Fully equipped with: Refrigerator, Microwave, Dishwasher, Mini stovetop, Plates, cups, mugs, and utensils

Food & Dining
Complimentary breakfast included
Good variety and well-timed
Optional dinner available for purchase
Overall, the food options were convenient and satisfying.

Amenities
Gym with treadmills, weights, and yoga mats
Pool open until 11 PM (nice, private/secluded vibe)
On-site laundromat (super convenient for longer stays)
Wheelchair accessible

Parking
Short-term parking
Paid guest parking available

Location & Transportation
About 5–7 minutes from Miami International Airport
Free shuttle service every 30 min
Close to shopping areas, including Target and nearby mall spots.

⚠️ Important Tip (Housekeeping)
Room cleaning is scheduled on Monday, Wednesday, and Friday only. If you skip your assigned cleaning day, it may be difficult to reschedule—so plan accordingly

10/10

Exceptional

08 Apr 2026

claudia

Great service. Good that they include breakfast and transportation to the airport. Nice staff.

Family_with_children

10/10

Exceptional

08 Apr 2026

Sherryl

Excellent srvice! Great room! Yummy breakfast!

Partner

10/10

Exceptional

08 Apr 2026

Gloria

The hotel was clean and modern. The service was excellent very friendly staff and the breakfast was good. I would definitely stay there again.

8/10

Excellent

08 Apr 2026

Ebony

.

Family_with_children

10/10

Exceptional

07 Apr 2026

Marni

Great staff beautiful room comfy bed

Partner

10/10

Exceptional

05 Apr 2026

Sabrina

Very nice stay

8/10

Excellent

05 Apr 2026

Jason

Took 4 hours to get some large bath towels but it was a good stay.

Partner

10/10

Exceptional

03 Apr 2026

Keila

Good location right by the highway, lots of places to eat close by. Very quiet and nice hotel

Partner

10/10

Exceptional

03 Apr 2026

Rosa

Very good

10/10

Exceptional

03 Apr 2026

Jack

I highly recommend this hotel. The staff was great and the rooms were cleaned everyday.
Close to numerous shopping centers and restaurants

Partner

8/10

Excellent

02 Apr 2026

Fe

Breakfast was good, closer to Miami Port.

Family

8/10

Excellent

01 Apr 2026

Christine

Breakfast was good.

10/10

Exceptional

30 Mar 2026

kathleen

Breakfast was good

Friends

4/10

Poor

30 Mar 2026

Nancy

well upon our stay on March 20, 2026 Friday your firer alarm went off at three in the morning. no staff to tell whats going on. no announcement over the PA for any information, very sadly handle, very sadly your employ at the front desk had no clue on what to do, what to say, how to handle the problem at all, no other of your employ was on hand to help with anything, to me, it look like he was the only one on duty at your hotel that night , no firer trucks showed up, until an guess call it in , because your system did not alert them, kind of scary thought. So do you not have a security person on duty, another part about your hotel. no check to see if something was on fire, no door to door to check on people, only half your guess came down to see if it was a real firer, for the alarm going off three times, and no firer trucks and half the people coming out, if this was real you would of have real disaster on your hands
in all my, stay with this hotel was not good, for that night, and because we booked two nights with you and did not want to lose any money, we stayed at the end of course too. that night was somewhat better except for the room was cold, the air would not turn, off or go down, do anything.
I picked your hotel because we thought it was convenient, easy to and from the airport, which that was another thing , for every half hour shuttle, we waited an hour and half poorly run. So unfortunately we will not stay at this hotel again.

Partner

8/10

Excellent

29 Mar 2026

Sunil

Clean room. Limited breakfast options.

10/10

Exceptional

29 Mar 2026

Darolyn

The room was clean, the breakfast was good, i used the self laundry and i saw that the pool was nice and clean.

Family_with_children

8/10

Excellent

28 Mar 2026

Julie

We stayed here for one night before our cruise.
Unfortunately our flight was delayed and when we tried to book the complimentary airport transfer we were told it had finished - it was midnight though.
The room was well appointed and had everything you need . Large bed which was very comfy.
Breakfast was included and had a good choice - very happy with the options.
The only thing I would say is that some of the carpets need a thorough clean and some of the benches in the breakfast area need an update.
Staff were very pleasant.
I would stay again as I found it good value for money.

10/10

Exceptional

28 Mar 2026

Kenneth

Perfection

10/10

Exceptional

28 Mar 2026

Kristen

We didn’t eat at the hotel while we were there, but the staff was friendly and the rooms were clean. Check-in and check-out were a breeze. Check-in included complimentary water bottles and cookies, which came in handy later when we got hungry/thirsty. Would definitely stay again!

Family_with_children

10/10

Exceptional

20 Mar 2026

jose

Hotel near a few restaurants, close to Miami international airport. Staff were friendly & helpful

Friends

8/10

Excellent

19 Mar 2026

Kathryn

The breakfast was lovely. However, being told there was a shuttle to the airport and then having a taxi “affiliated” with the hotel take us was totally misleading. The cab driver was very nice but dint speak any English.

8/10

Excellent

19 Mar 2026

Jean C

The Good: Property and rooms were clean. Staff was friendly. Free breakfast was adequate. The bad: Room services was not provided every other day as promised. I had to request my towels and sheets to be replaced after getting to my room one day and finding they were not replaced. There is a $27 parking fee per day which I was not expecting to pay. I had to park on the streets to avoid paying parking fees.

Partner

10/10

Exceptional

17 Mar 2026

William

Great stay and property!

Family

10/10

Exceptional

17 Mar 2026

Natera

This hotel is awesome, very clean and mostly important the staff is very nice.

Family

10/10

Exceptional

17 Mar 2026

Keysha

Staff was nice

Friends

10/10

Exceptional

16 Mar 2026

Douglas

Every time we go to Miami we stay at the TownePlace Suites. This past visit was our third time. The staff is always pleasant, professional, and friendly. One suggestion would be to have more than one person at the front desk when it gets busy. Keep up the great work!

Partner

10/10

Exceptional

15 Mar 2026

Kiera

Everything was as expected!

Friends

10/10

Exceptional

13 Mar 2026

Jaret

The staff member: Tania Umanzor was extremely helpful! She made sure we were taken care of everyday from the moment we checked in till the morning we checked out. You can tell she enjoys her job because she always had a smile on her face and was always happy to assist.

Family_with_children

8/10

Excellent

11 Mar 2026

Leah

I stay here every time i go on a cruise. It has everything i need, and is super clean.

Friends_and_family Family

8/10

Excellent

11 Mar 2026

TERRI

It was a great place to stay before our cruise.

Friends

10/10

Exceptional

10 Mar 2026

Russ

Staff was great.

Partner

10/10

Exceptional

10 Mar 2026

Yamel

The staff was amazing and polite especially Tania! She was amazing. This hotel is located super close to the airport. Will def come back

8/10

Excellent

10 Mar 2026

Michael

Good service

8/10

Excellent

09 Mar 2026

Shauna

Breakfast had lots of options, staff kept refilling. Airport shuttle was efficient and driver was super friendly and helpful

10/10

Exceptional

09 Mar 2026

Fredia

Excellent Service

Self

10/10

Exceptional

08 Mar 2026

Patricia

Buena ubicación. Cuartos cómodos.

10/10

Exceptional

06 Mar 2026

John Paul

Love

4/10

Poor

04 Mar 2026

Tommy

We left a shirt and glass set in the room. We called the hotel and they said that they would keep it stored until we got back from our cruise. When we returned and went to the hotel. They said that it was no where to be found. Spoke to Jessica on 02/26. Returned 03/02 in the morning.

Partner

10/10

Exceptional

04 Mar 2026

Chee Mei

Near airport with free shuttle service

Family

8/10

Excellent

03 Mar 2026

Ladeidre

Clean rrom

Partner

8/10

Excellent

02 Mar 2026

Lee

Overall a nice hotel

10/10

Exceptional

01 Mar 2026

Joy

Very nice hotel. The room was very cozy and had everything we needed and more! We really enjoyed our stay.

Partner

4/10

Poor

01 Mar 2026

Tina

1st 2 members of our group had their room reservation canceled despite having it confirmed 48 hrs earlier! They couldn’t stay near us and didn’t have a car. Then our dishwasher was out of service. We asked to have it fixed and was told they’d replace it the next day. We gave permission to enter our room. Came back and no dishwasher! Asked again and was told they tried to deliver it but we didn’t answer the door! Then why ask us permission? Told it would be in the next day! Came back and still NO Dishwasher!!
When we arrived on 4th floor, there were 4 industrial dryers and you could smell the mildew in the air.

Business

10/10

Exceptional

01 Mar 2026

Kenneth

Everything was great!

10/10

Exceptional

01 Mar 2026

Akio

Room is a good but shuttle bus they recommended was worst time we had. Even we mentioning driver which s0hip we were going take, driver past its terminal we had to walk all the way to our ship terminal. Never take shuttle bus ever.

Family_with_children