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SureStay Hotel by Best Western Hollister

Hollister - CA · United States

660 San Felipe RdView location

8.0/10Excellent944 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.0/108.0
Condition7.8/107.8
Location7.8/107.8
Neighborhood7.4/107.4
Quality9.0/109.0
Value7.4/107.4
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay Hotel by Best Western Hollister

Best Western San Benito Inn is conveniently located in the popular Hollister area. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park, business center are there for guest's enjoyment.

Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service. Access to the hotel's outdoor pool will further enhance your satisfying stay.

A welcoming atmosphere and excellent service are what you can expect during your stay at Best Western San Benito Inn.

Read more about this hotelShow less

With a stay at SureStay Hotel by Best Western Hollister in Hollister, you'll be within a 5-minute drive of Hollister Wayside Dog Park and San Benito Stage Company. This hotel is 1.2 mi (2 km) from San Benito County Historical Society and 2.2 mi (3.5 km) from Veterans Memorial Park.

Make yourself at home in one of the 42 guestrooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include a business center, a 24-hour front desk, and a vending machine. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 150.00 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to October.
    • Pool access available from 8:00 AM to 9:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Prepaid credit cards are not accepted for any bookings or onsite payments
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

San Benito Stage Company 2.1 km / 1.3 mi
Hollister Wayside Dog Park 2.3 km / 1.4 mi
San Benito County Historical Society 2.3 km / 1.4 mi
Veterans Memorial Park 3.7 km / 2.3 mi
Leal Vineyards 8.2 km / 5.1 mi
Ridgemark Golf and Country Club 8.4 km / 5.2 mi
San Juan Oaks Golf Club 10.5 km / 6.5 mi
Juan de Anza House 14.5 km / 9 mi
San Juan Bautista State Historic Park 14.5 km / 9 mi
José Castro House 14.7 km / 9.1 mi
Juan Bautista de Anza National Historic Trailhead 14.7 km / 9.2 mi
Old Mission San Juan Bautista 14.7 km / 9.2 mi
Teatro de Campesino 15.1 km / 9.4 mi
Pacheco Pass Farmers Market 16.1 km / 10 mi
Fremont Peak State Park 16.5 km / 10.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 42
  • Number of floors (main building): 2
  • Suites
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 18 more facilities & services
  • Wi-fi
  • Room serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Lift accessExtra charge
  • ShopExtra charge
  • Clothes dryer
  • BBQ facilities
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Hollister

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Hollister

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Hollister

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Hollister

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Hollister

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 30 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Radio
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    Show all 11 amenities
    • Wheelchair-accessible
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Hollister

    Room Accessible KING SIZE BED

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Radio
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Cable TV
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 30 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Cable TV
    • Microwave
    • Ironing set
    • Internet access
    • Radio
    • Hairdryer
    • Desk
    Show all 10 amenities
    • Alarm clock
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Hollister

    Room KING SIZE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Wi-fi
    • Cable TV
    • Microwave
    • Ironing set
    • Internet access
    • Radio
    • Hairdryer
    • Desk
    • Alarm clock
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 30 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • Radio
    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    Show all 10 amenities
    • Ironing set
    • Internet access

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Hollister

    Room KING SIZE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Microwave
    • Radio
    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Ironing set
    • Internet access

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Hollister

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 30 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Ironing set
    • Wake-up service
    • Cable TV
    • Desk
    • Hairdryer
    • Microwave
    • Internet access
    Show all 10 amenities
    • Radio
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Hollister

    Room TWO QUEEN BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wi-fi
    • Ironing set
    • Wake-up service
    • Cable TV
    • Desk
    • Hairdryer
    • Microwave
    • Internet access
    • Radio
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay Hotel by Best Western Hollister

8.0
Excellent
944 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
7.8 /10
Neighborhood
7.4 /10
Quality
9.0 /10
Value
7.4 /10
Amenities
7.6 /10
100 reviews shown
2/10
Poor
26 Jul 2026
Jillian
Room was dirty parts of the bathtub where you rested the soap hadn’t been cleaned and who knows how long. There were cigarette burn marks all over the carpet. The carpet was filthy and stained. I would never recommend someone to stay at this location. I paid $259 for one night ridiculous.
10/10
Exceptional
24 Jul 2026
Dennis
Bed was a little too firm and the 4 pillows were very tiny. But other than that, it was a very nice stay. Thanks
10/10
Exceptional
23 Jul 2026
Kari
We attempted to stay here two years ago and the property was a disaster. We were very pleased to discover it is under new management and it has been renovated. The front desk staff was very helpful and let me preview the room before we checked in. The beds were comfy and the room was clean. Breakfast was your standard budget friendly hotel breakfast, but there was a free ice dispenser and hot and cold water dispenser which was very nice to have available on a hot day.
10/10
Exceptional
21 Jul 2026
Gretchen
It was clean and comfortable
Partner
8/10
Excellent
21 Jul 2026
David
The room was clean. The staff was friendly and accommodating. I would recommend it and would stay there again.
Self
8/10
Excellent
18 Jul 2026
Susanna
Early breakfast hours, clean rooms, staff very helpful
Business
10/10
Exceptional
07 Jul 2026
Julie
Super nice and helpful staff!
Partner
10/10
Exceptional
07 Jul 2026
Rosemarie
I enjoyed the breakfast that is provided. One complaint that I have is the toilet wouldn’t flush properly and it got scary there for a bit.
Partner
4/10
Poor
06 Jul 2026
Vincent
No, I have not let the property owner know, im pretty sure they are aware. Apparently there was a biker rally in this town and motorcycles and music kept my fiance and I up all night from bikers that were staying in same hotel as us on Fri and Sat. If we would have known back when I booked this stay. I would have booked somewere else. Big inconvenience for myself aswell as my fiance.
Partner
10/10
Exceptional
05 Jul 2026
William
The breakfast menu was simple but satisfying. Parking was easy. The staff was helpful and friendly. Would definitely stay there again.
Partner
8/10
Excellent
02 Jul 2026
Jeff
Staff Lady was really cool!
Self
10/10
Exceptional
28 Jun 2026
Raul
Clean room and nice staff.
Partner
8/10
Excellent
26 Jun 2026
Dan
The room was clean, the breakfast was good the staff was helpful. All in all a great place.
Self
10/10
Exceptional
09 Jun 2026
Gretchen
The highway was a bit noisy.
Partner
6/10
Pleasant
06 Jun 2026
Chris
Breakfast sucked!
6/10
Pleasant
05 Jun 2026
monica
Pros
It was resonable priced and we got it on the same night.
Convinient location
Clean rooms

Cons
Hollister is very cold and windy
So we couldnt use the pool
They. Harge you a 100 deposit no matter what amd still trying to see if ive been credited back.

It will remain an option if we have to come back to.the area
Friends_and_family Family
8/10
Excellent
01 Jun 2026
Victor
Thanks for the clean room.
Self
10/10
Exceptional
30 May 2026
Linda
Very quiet. Staff was very helpful. Room was clean.

I do wish properties would include a foot stool with the arm chair.
Friends_and_family Family
10/10
Exceptional
28 May 2026
Herminia Flores or
Friendly staff. Clean room. I would definitely stay here again
Family
10/10
Exceptional
24 May 2026
Kaprisha
The front desk agent was nice from the time I walked in until the time that I left. My room was clean, the property was clean as well. The only thing i’d give feedback on is more of a variety for breakfast like eggs and bacon/sausage. The Pastries, cereal, and waffles they had I’d give a 3/5.
Friends_and_family Family
10/10
Exceptional
19 May 2026
Kathleen
Provided hygiene soaps were out, staff didn’t know there were mounted soaps in showers, I just ended up bringing my own from home for my second stay.
Family_with_children
10/10
Exceptional
16 May 2026
RAMONITA
Cuarto limpio, amplio y cómodo, el personal de recepción amable. Tienen buen desayuno
Self
6/10
Pleasant
15 May 2026
Thao
Breakfast have limited options to eat. Room is small, tight spaces, not much room to walk around or sit. Pool was not available. Limited staffing, had to wait for service when the staff on shift was out for lunch. Not recommend for people with disabilities, no elevator to get upstairs. No ice machine. Decent size fridge in room to hold food and drinks
Family_with_children
10/10
Exceptional
20 Apr 2026
Barbara
Yes, breakfast satisfied. Great parking an staff keep up the geeat smiles;)
4/10
Poor
16 Apr 2026
Robert
Didn't try it other than coffee, was ok
Self
10/10
Exceptional
14 Apr 2026
Sunyoung
Friendly Staff, nice room,good location but poor breakfast
Friends
6/10
Pleasant
13 Apr 2026
Laura
Staff was friendly. The room smelled like it needed aired ouy. The noise level from outside was very disturbing.
Partner
8/10
Excellent
13 Apr 2026
Christine
Room was good. Handicapped shower was okay. But the way the hand held shower head is placed got the shower mat all wet making it hard to get handicapped person back out of shower. Would have liked to see other fruits rather than just oranges. The orange tasted sour. Parking was great.
Partner
10/10
Exceptional
02 Apr 2026
thomas
Clean rooms and very pleasant staff.
Partner
10/10
Exceptional
23 Mar 2026
Melissa
Clean room all staff were amazing and helpful, super nice
Friends_and_family Family
8/10
Excellent
19 Mar 2026
Maria
Hotel is absolutely fine for a hotel in a lower price range. If on a budget stay here. But if not on a budget, you may prefer a hotel that is slightly nicer.
Self
8/10
Excellent
23 Feb 2026
R
Room was fine, bathroom toilet paper dispenser had corrosion, needs to be updated, caulking around bathtub needs to be redone. Breakfast was great and staff was amazing.
Friends_and_family Friends
10/10
Exceptional
20 Feb 2026
Joshua
Perfect Service, Clean Property. Would Definitely Come Back.
4/10
Poor
19 Feb 2026
Maria
The receptionist make wait half hour outside because it was her break
Family
10/10
Exceptional
15 Feb 2026
Thomas
We stayed in the \"(larger) accessible king room,\" and it exceeded all expectations! The room looks like it was recently remodeled, with new fridge, microwave, bedding, etc. The free continental breakfast was an added bonus. The friendly and knowledgeable staff was great. This will be the only hotel I stay at any time I find myself back in Hollister!
Leisure Partner
10/10
Exceptional
15 Feb 2026
salvador
Room was clean. Staff was good. Included breakfast has very little choices.
10/10
Exceptional
14 Feb 2026
Joan
Very good for a one note that stay
10/10
Exceptional
13 Feb 2026
RAMONITA
Todo estuvo perfecto, desde la amabilidad de la recepcionista hasta tranquilidad del lugar.
Self
10/10
Exceptional
06 Feb 2026
Emilie
Comfortable decor especially in lobby/bar area
8/10
Excellent
06 Feb 2026
Clay
My stay was excellent. The only thing keeping me from giving a five star rating was the quality of the breakfast was average. Everything else was excellent.
Self
10/10
Exceptional
02 Feb 2026
peter
Clean room and kind staff
4/10
Poor
20 Jan 2026
matt
It was grimy and hasn't been painted/updated in a LONG time. Stains on walls. Toilet paper holders are the kind that are in public restrooms that don't let you pull the damn paper. Definitely overpriced for what it was.
10/10
Exceptional
11 Jan 2026
Lissa
Room was clean with nice amenities, and breakfast was great!! Thank you!
Friends_and_family Friends
10/10
Exceptional
02 Jan 2026
RAMONITA
El desayuno es saludable, el estacionamiento es seguro y la atención en recepción fue excelente y amable
Self
8/10
Excellent
16 Nov 2025
Thomas
Room was spacious and clean.
Breakfast was basically non existing. Cereal and waffles was all they had to offer. No eggs or any other source of protein.
Leisure Self
10/10
Exceptional
16 Nov 2025
Laura
The room was clean , spotless
8/10
Excellent
20 Oct 2025
Mary
It would be nice if you were pet friendly for service dogs. Especially with the fact that the property is over run with cats.
Business_and_leisure
8/10
Excellent
19 Oct 2025
Paige
Good location, great friendly service, good price happy with our stay
Friends_and_family Family
4/10
Poor
17 Oct 2025
Sidney
Parking was fine. Didn't use the breakfast. Last year the hotel was renovated and much better. Room 109 didn't seem to benefit from the renovation. Carpet was stained in many places. Iron had 'burned' on someone's clothing leaving residue on the iron. Towel rack and t.paper rack was rusted. Tub caulking was deteriorated. Tub was badly stained! Water did not drain properly. Water not draining well does it for me! Service was friendly. One of the maids did a superb job--different than others, but I can't remember which day that was.
Friends_and_family Friends
4/10
Poor
06 Oct 2025
Marny
Motel with exterior halls and stairs on outskirts of town. Room was clean, but there were stains on the bottom of the tub. I did not feel completely safe with the exterior access to the room. However, our stay was fine, and we had no problems. If you are looking for clean and basic, this is it.
8/10
Excellent
02 Oct 2025
MaryLouise
.
Business
6/10
Pleasant
30 Sep 2025
Michelle
Room was musty. Very dated. Poor lighting. Crummy desk chair. Lumpy mattress. Pilling sheets. Cold pool (seemed over-chlorinated)
Friends_and_family Friends
6/10
Pleasant
24 Sep 2025
Young
Internet was too slow. Download speed less than 1 Mbps. I asked to fix this several times but they ignored. TV is also is not Smart TV, very old one. There was no door between bedroom and bathroom. It's not convenient.
Friends_and_family Family
8/10
Excellent
22 Sep 2025
Betty
The room was clean and the staff were friendly. Breakfast was boring.
Friends_and_family Family
4/10
Poor
21 Sep 2025
Daniella
Rooms where dirty, beds are old, pillows were old, sheets were old. For the price, I expected the hotel to be in better conditions.
Leisure Family
10/10
Exceptional
16 Sep 2025
Khennya
Friendly staff clean rooms
Business_and_leisure Self
10/10
Exceptional
13 Sep 2025
Mark
The rooms were clean and tidy. The bathroom was clean and well stocked. The staff was so friendly and great and they did get the swimming pool back up and functioning and it looked nice and clean. The breakfast was good, and offered enough for what it is suppose to do. The entire facility and rooms are dated, and it shows. But over all it was a great place to stay for 5 days. Improvements needed around the building to make it look cleaner and rooms need an update as far as carpet. My room was recently painted in my opinion and that gave it a more bright atmosphere. There is a lot of construction people using the facility so I am sure it is showing its age.
Leisure Self
10/10
Exceptional
31 Aug 2025
Rogelio
Good
Leisure Partner
6/10
Pleasant
23 Aug 2025
Judi
Property was old and needed upgrading. Breakfast was less than impressive. The shower had two bottles of shampoo and no body wash or conditioner. The room next to ours had no shower curtain. This best western did not compare to any other best western I’ve stayed in and was extremely overpriced for what it was.
Business Family
6/10
Pleasant
18 Aug 2025
Esmeralda
Front desk took 20 minutes to check me in. I was the only one there.
Leisure Family
8/10
Excellent
18 Aug 2025
Janet
Not what we expected for a Best Western.
8/10
Excellent
18 Aug 2025
Ousainou
Great staff
10/10
Exceptional
01 Aug 2025
Chihhui
Great staff.
Leisure
6/10
Pleasant
29 Jul 2025
Rachel

1 night getaway

Breakfast was nice. Hotel could use some updates for sure. Shower was great. Didn’t like that they required a deposit from me in cash because the card that the reservation was prepaid under wasn’t mine. Parking was convenient. Staff was nice otherwise. Pool was freezing!
Friends_and_family Family
10/10
Exceptional
05 Jul 2025
Daniel
It was great place to stay.
Leisure Friends
10/10
Exceptional
04 Jul 2025
Miguel
Nice place, nice staff
Business Family
10/10
Exceptional
02 Jul 2025
christopher
a convenient place close enough to downtown, clean and decently appointed; definitely cleaner than the two across from mcdonalds.. tho probably same owner who uses the brightest lights over the entire outside and lots of his buildings
8/10
Excellent
23 Jun 2025
Suzanne
Staff was very welcoming and helpful. The room was clean but definitely no frills. We were only there one night, so it was perfect for that.
Leisure Partner
6/10
Pleasant
20 Jun 2025
Jose A
Convenient
Leisure Partner
8/10
Excellent
19 Jun 2025
Jennifer
Clean room. Friendly staff
6/10
Pleasant
16 Jun 2025
Erin
The property parking lot is difficult to maneuver around in. Lots of large trucks and little room to safely get around.
6/10
Pleasant
13 Jun 2025
Maria
Arrived passed midnight the check in was closed we knocked for about 40 minutes until they woke up from the loud knocking. Other than that the staff was great the room was clean and breakfast was very good
Leisure Family_with_children
2/10
Poor
28 May 2025
Nicholas
The room was smelling of smoke and the pool wasn’t open so not a good experience
Friends_and_family Family
6/10
Pleasant
23 May 2025
Melany
The staff is amazing. The rooms are updated and well kept. It was apparent someone had smoked cigarettes in the room so we just purchased an air freshener and we were fine. It really was a bummer that the pool was empty, we were hoping to relax by the pool on our down time.
Leisure Partner
10/10
Exceptional
21 May 2025
spencer
Ease of checking in,options on checking out. Nice breakfast, fruit , eggs, waffles . More like the way motels and hotels served breakfast. Friendly staff.
Leisure Self
4/10
Poor
18 May 2025
Renee

Spend the extra money to stay elsewhere

It served it's purpose, but i would not stay here again. The shower looked dirty and needed to be scrubbed. There was old soap on the shower shelves. I use shower gel so i didn't need to put soap on there. The towels were clean but thin. They need to be replaced. The walls in the shower area need to be wiped down as well. The toilet paper was touching my hip when i sat down. I literally had to lean to the side to get toilet paper.
I would've left, but i booked through hotels.com, and it was non-refundable.
The bed and pillows were comfy.
10/10
Exceptional
14 May 2025
bobby
For the price this place was exceptional, clean rooms and great breakfast
Business Self
10/10
Exceptional
09 May 2025
elida
Nice and clean place
Family
8/10
Excellent
16 Apr 2025
Marissa
Liked that it was right off
10/10
Exceptional
28 Mar 2025
Samorn
Great place to stay.
Business Self
10/10
Exceptional
27 Mar 2025
Sylvia
Staff was very helpful and our room was clean and comfortable.
10/10
Exceptional
27 Mar 2025
Sylvia
We had a great evening!
8/10
Excellent
23 Mar 2025
Carole

Good, but not perfect

2 things: (1) the refrigerator was noisy all night. we didn't use it at all. and (2) we couldn't find the hot water at the sink, just cold came out.
Partner
6/10
Pleasant
18 Mar 2025
Michelle

A Clean, Comfortable, and Quiet Stay

A clean, comfortable, and quiet hotel room for the right price... but a bit tired. A few upgrades would greatly enhance the Sure Stay experience. The carpeting needs a deep cleaning or replacement. The TV service is The Dish, which has a very limited selection of channels and regularly loses its signal. The toilet paper holders are rusty. The staff is excellent. They are kind, courteous, and helpful. I appreciate the help I received when I had to checkout a day early due a change in my work schedule. I appreciate being able to park right adjacent to my room. The paper coffee cups in the room are very cute... black and white striped!
Business
10/10
Exceptional
04 Mar 2025
grace
It was nice.
Leisure Partner
10/10
Exceptional
18 Feb 2025
Melissa
Nice hotel for the price, short scenic drive to the beach. Very friendly staff. Breakfast was typical but good.
Leisure Partner
10/10
Exceptional
04 Feb 2025
Erica
Great stay, great location
Leisure Family
10/10
Exceptional
02 Feb 2025
Briar
great spot for visitors
Leisure Partner
10/10
Exceptional
31 Jan 2025
Robert
Employees were extremely gracious
Business_and_leisure Self
8/10
Excellent
28 Jan 2025
Emma
This was a very nice and quiet place the only thing was the beds need to be replaced they were on their last springs and uncomfortable
Leisure
8/10
Excellent
26 Jan 2025
Antonio
Great clean and comfortable place to stay while visiting the area. Very friendly staff willing to help as needed.
Leisure Partner
6/10
Pleasant
25 Jan 2025
Pinky
Convenient
Leisure
10/10
Exceptional
05 Jan 2025
Joseph
Clean, well maintained property. The room was up to date, clean and comfortable. Breakfast was good.
Leisure Family_with_children
8/10
Excellent
29 Dec 2024
Alex
The room and parking were alright. The complimentary breakfast was a bit lackluster, but it's a small town so I didn't expect it to be overwhelmed with options. Coffee good.
Leisure Family_with_children
2/10
Poor
16 Dec 2024
Verified traveler

I would chose another hotel/motel

The breakfast was poor quality and didnt have good options. The \"OJ\" was clear. Beds werent comfortable. In the shower there were two bottles of body wash (which was the same as the so called hand wash next to the sink) and no shampoo or conditioner. There were eyelashes stuck to the mirror which means it clearly wasnt cleaned (i took a picture but this review wont let me add it). The TV was very hard to manage, couldnt type in a channel, had to scroll one by one. There was another occupant who was screaming all night. The only positive thing i can say is that 2 out of the 3 staff i dealt with were extremely friendly, Chawntell (i am so sorry I'm sure i spelled that incorrectly) and Kevin. I dealt with Chawntell at night when i checked in. She had a smile on her face and was friendly and helpful. I dealt with Kevin at breakfast the following morning. He was also very friendly and wish he had been the one to check us out. He patiently answered our questions. I'm pretty sure all the poor things i mentioned are things beyond these two employees control, so i hope this review doesnt reflect badly on them
Friends_and_family Family
6/10
Pleasant
12 Dec 2024
Paul
Clogged toilet
10/10
Exceptional
05 Dec 2024
Felix
Great stay great rate will always be back
Partner
4/10
Poor
05 Dec 2024
LUIS

Sure stay visit

The room wasn't really clean some of the fixtures had rust on the
Friends_and_family Family
8/10
Excellent
29 Nov 2024
Joyce
Good comfortable room for the price. Slim but adequate breakfast. Friendly staff.
Leisure Partner
6/10
Pleasant
14 Nov 2024
Alicia
—
Family

Location & surroundings

SureStay Hotel by Best Western Hollister
660 San Felipe Rd, Hollister, United States

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SureStay Hotel by Best Western Hollister

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