Hilton Garden Inn Gilroy

United States , San Jose - Silicon Valley - CA
GILROY, 6070 Monterey Road
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100 reviews shown

6/10

Pleasant

24 Jun 2026

Jerry

Our stay was comfortable. Our room had to be changed because it lacked a shade for the window, which allowed sunlight to enter the room in the early hours, waking us up. The breakfast situation was extremely disappointing, charging $15 for each person. With hotel prices having gone up, breakfast should have been included. Most other chains are doing this.

Family

6/10

Pleasant

21 Jun 2026

Martín

Our room had a musky / sewer odor. Not a good experience this time.

Partner

10/10

Exceptional

21 Jun 2026

Pinakin

Great property. Very clean. The Staff was super helpful even at night.

Family

10/10

Exceptional

18 Jun 2026

Kelsey

The employees were exceptional. From the front desk to the bartender, all were kind and helpful. Very clean, super easy access to the freeway.

Partner

10/10

Exceptional

17 Jun 2026

shirley

Everyone was so sweet, from Vanessa at the front desk, to Sandra the morning breakfast host and Carol the bartender and Ivan the groundskeeper. We most definitely will stay here again. Thank you to all the employees at Hilton Garden Inn Gilroy

Pet

10/10

Exceptional

16 Jun 2026

Kimberly

Spacious clean room

10/10

Exceptional

16 Jun 2026

Alvaro

Great hotel

8/10

Excellent

15 Jun 2026

Vanda

Clean and organized but too close to highway. But overall good place to stay.

4/10

Poor

14 Jun 2026

MARY

It's really hard to believe that you can walk into a Hilton Lobby and be met with stifling heat. It was a hot day outside but the lobby was worse. I asked the staff about it and they said yes the air conditioning needed to be fixed but the owners weren't going to do anything about it. The halls are hot, the elevators are hot. If they can't afford to fix the air conditioning they should at least have fans set up to keep the air moving.
Fortunately my room did have air conditioning working or I would have left!
I think the check-in desk should be more prominently displayed rather than a tiny store selling junk food. If the owners don't care anymore than this about their clientele I will not be returning to this hotel.

Family_with_children

10/10

Exceptional

09 Jun 2026

Casey

Amazing staff. Front desk was a joy.

6/10

Pleasant

06 Jun 2026

Murali

Okay, not a great hotel for the price.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Betty

Great experience at this hotel. I have used them when I am in Gilroy.

Partner

10/10

Exceptional

29 May 2026

Nichole

Very easy check in and check out. Very nice hotels. Only thing I would do is bring your own pillows. Too soft and squish down.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Eliett

Had a good experience overall

Family_with_children

10/10

Exceptional

27 May 2026

Sergio

Clean room

10/10

Exceptional

27 May 2026

Cynthia

Our one night stay over the holiday weekend was amazing!

Partner

6/10

Pleasant

25 May 2026

Jose

Staff is always helpful and pleasant. Our room had some issues mostly the bathroom. Our door handle kept falling off and locking us in the bathroom. The shower door was really tight and difficult to operate. We felt as if it was going to fall. The bath mirror was also coming out of the frame. Everything else was excellent. Just need to be careful and have maintenance look into it. Thanks

Family

6/10

Pleasant

25 May 2026

Nezelle

Hotel felt old, room has rust. Just needs some updating.

Family_with_children

6/10

Pleasant

24 May 2026

Adriana

The staff was great ! They were very helpful , the issue we had was that our first rooms toilet was leaking. They moved us from room and that same bathroom was also leaking, staff was sweet and polite . Unfortunately they were sold out that next night so we could not move but they gave us free breakfast. The first rooms toilet we were at smelled clean and pleasant the second one did not , it smelled a bit musty and unpleasant . Breakfast was great you do have to pay for it and waffles are extra $16 bit with a purchase of breakfast you get it for $6 .

Family_with_children

10/10

Exceptional

24 May 2026

kathy

What I liked: clean, well maintained, onsite parking, decent sized gym with weights and cardio equipment, nice beds, nice shampoo, conditioner, soap, lotion. I like that the bottles were large, not the tiny plastic ones; more eco-friendly. The staff was helpful. There's a self checkout mini store for drinks and snacks. The room was a decent size with desk, plenty of charging outlets, microwave and fridge.

There's a nice looking pool but I didn't use because I didn't bring a swimsuit.

There was breakfast but it was $15 per person and we preferred to go out for options.

It was relatively quiet to sleep except for some fireworks that woke me up even though I was wearing ear plugs.

I prefer wood -like floors instead of carpet.

I would stay here again.

Family

10/10

Exceptional

23 May 2026

Gary

Pool was perfect.
Not hot not cold
Cooked me right off.
Quiet rooms
Slept great!

Self

2/10

Poor

21 May 2026

Edward

The room had a funky and penetrating smell.Floor carpets are so dirty

Partner

10/10

Exceptional

19 May 2026

Cheryl

I see a lot of negative reviews posted about this property, but we have always found it to be a great option for those frequent weekends when everything within easy reach of Salinas/Monterey is overpriced. This property is consistently clean and comfortable, with a modest price tag for the area. We haven't had time to make use of the amenities/restaurant, so I can't speak to those, but I can say that we have stayed here many times and always find it to be a clean, comfortable stay at a good value.

Partner

6/10

Pleasant

18 May 2026

Jorge

Good place but not Hilton standard. The drawers would open by themselves and the bathroom looked poorly remodeled. Not what I would expect from a Hilton.

Partner

10/10

Exceptional

17 May 2026

Jessica

Bed was super comfortable, Love it

10/10

Exceptional

15 May 2026

Robert

10/10

Exceptional

15 May 2026

Larry

Great place to visit!

Self

10/10

Exceptional

14 May 2026

deanna

Great time in the jacuzzi - breakfast standard. Beds comfortable and staff very kind. Would stay again.

8/10

Excellent

14 May 2026

Yukari

We decided to eat at the restaurant in the hotel. There was only one person serving. The tables were not clean, and it took a long time to be served. We understood she was busy, but we did not feel well taken care of.

The drain I. The bathroom sink was plugged. The cover of the drain in the bathtub was not placed correctly and just sitting on top, and the water was not drained correctly. Under the cover was not cleaned and gooey inside.

The person at the front desk seemed to be very professional and helpful in many ways.

Family

10/10

Exceptional

12 May 2026

Leah

Very clean and we enjoyed our stay

Partner

10/10

Exceptional

12 May 2026

Lisa

The staff is so friendly and helpful. I love the fact that there is a bar and restaurant in the lobby. The food is excellent and the drink choices are top notch. I have stayed there many times and will stay there every time I need to be in that area.

Self

4/10

Poor

11 May 2026

Samantha

Check in was good. Had to change rooms at 5 am due to no hot water in shower. They should have been aware if room was properly cleaned. Also the shade was broken and lying on the floor. New room the coffe maker wasn’t working. Nobody available to get us a new one. We were offered use of the coffee bar, it only served Espressos and Latte’s. We do not drink those. Had to wait 2 hours for coffee to be available in the lobby. The only ability the staff has to solve issues is to switch your room which in very inconvenient. The gym was great.

Partner

10/10

Exceptional

09 May 2026

Victor

Overall great location.

Signs of reworked to doors and walls throughout the property. A small “trash” area behind the building can been seen with piled up old furniture, electronics, etc. the breakfast was also a bit expensive. Nevertheless, the food was good, the staff was amazing, the rooms were overall clean, and the amenities within the room were all amazing.

Self

8/10

Excellent

08 May 2026

GARY A.

Happy that the room was way better than expected.

Partner

10/10

Exceptional

03 May 2026

Jose

Breakfast was good and fresh. Hostess offered us several juices and breakfast options. It was very fresh.

Family

10/10

Exceptional

02 May 2026

Susan

We were very pleasantly surprised at how much we liked this hotel. It was spacious and comfortable. We will stay here again for sure.

Partner

10/10

Exceptional

30 Apr 2026

Ilya

They stay was great. Friendly staff, well kept rooms, and good prices.

Business Friends

8/10

Excellent

25 Apr 2026

MELINA

Friendly staff. Room was clean and comfortable. Enjoyed my one night stay.

6/10

Pleasant

23 Apr 2026

Michelle

I have stayed at multiple HILTON FAMILY HOTELS as a honors member. When I booked hotel I was under the impression that hotel included a breakfast as other Hilton Family Hotels generally have. The hotel didn’t even have a continental breakfast. If I would of known I would of stayed elsewhere.

Partner

10/10

Exceptional

20 Apr 2026

Madina

Very nice place

Family_with_children

10/10

Exceptional

19 Apr 2026

GIAP

Nice hotel.

8/10

Excellent

16 Apr 2026

phillip

I didnt like the fact that it said breakfast and then when i got there they charged me 15 dollars

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

jeffrey

Yrd

10/10

Exceptional

13 Apr 2026

Randy

Staff friendly, room was clran and great parking.

Friends

6/10

Pleasant

12 Apr 2026

Arman

Bathrooms need remodeling. Bathroom fan didn't work, mold growing on shower grout lines, lots of patching on bathroom ceiling/walls/door.

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Lloyd

Room was clean but in tough condition. Room and bath were small. This wasn’t a $200 room, disappointing.

Partner

10/10

Exceptional

10 Apr 2026

Tristan

Self

10/10

Exceptional

07 Apr 2026

Quinnol

Comfortable clean convenient and economical

Business

10/10

Exceptional

07 Apr 2026

Quinnol

The atmosphere and ambiance is always perfect no matter what city I stay in. I feel safe and its always comfortable.

Business

6/10

Pleasant

07 Apr 2026

Michael

Room seemed clean. But the room overall was pretty dingy…especially the shower.

Partner

6/10

Pleasant

06 Apr 2026

WENDY

Staff was nice. Property lobby is very clean and pleasant which is basically a facade for how grimy their rooms are. Room smelled musty and bathroom tub was leaking the entire time. Bathroom doors and walls had stains on them and shower curtains had mold. As soon you are get on the elevator you see how janky the hotel really is. Luckily I stayed for (1) night. It’s one of those hotels you keep your shoes on because the carpet grosses you out and you don’t use the duvet because clearly the rooms are poorly cleaned and sanitized.

Family_with_children

10/10

Exceptional

05 Apr 2026

Andrii

Thank you very much

10/10

Exceptional

03 Apr 2026

Yeimy

Staff was amazing friends sky and courteous

10/10

Exceptional

29 Mar 2026

Bethiah

Dennis was the best he was so helpful even tho he was the only

10/10

Exceptional

29 Mar 2026

Richard

My first experience at a Hilton Hotel great staff ,easy check in, loved the hot tub , and the room was perfect. Breakfast was great bug variety of things to choose from as well

Family

8/10

Excellent

29 Mar 2026

Mia

Clean room, attentive staff, very nice food service people!

Family_with_children

10/10

Exceptional

25 Mar 2026

Greg

The outside of the hotel isn't overly appealing, but once inside the hotel was clean and the staff was helpful and friendly. The room was standard fair, but the bed was comfortable and the pillows as well. Much quieter than I thought it would be, but a bit noisy with the slamming doors from time to time. Breakfast was actually really good, not covered by my Hilton Gold Status, but I could apply a $10 credit for a la carte food. I would recommend this place as an overnight place to crash.

Self

10/10

Exceptional

23 Mar 2026

Gina

Excellent hotel! Very clean and comfortable . Staff is welcoming and helpful.

Partner

10/10

Exceptional

22 Mar 2026

Christopher

Everything was clean and presentable and welcoming! The desk clerk Dennis was amazing! He had great mannerism, he was very welcoming, knowledgable, and accommodating!

Self

10/10

Exceptional

20 Mar 2026

Tanya

The front desk Monica was amazing! We had a minor inconvenience and they accommodated us and made sure the rest of our stay was stress free. Would definitely come back.

Family

10/10

Exceptional

20 Mar 2026

Alicia

I thought I booked 2 beds but they only had 1 beds available.

10/10

Exceptional

09 Mar 2026

jude

We absolutely LOVE staying here. Everyone is so kind and accommodating. We found our new favorite place ❤️

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

HAROLD

Very nice hotel

Self

10/10

Exceptional

04 Mar 2026

Doug

Staff was great checked in a lot. See how I was doing. The only thing in the room that didn't work was the blackout shades I was told there's a button, but I couldn't find one, but other than that it was a great experience.

Self

8/10

Excellent

04 Mar 2026

Ricardo

Great place at good location

Family_with_children

10/10

Exceptional

04 Mar 2026

Maria Alejandra

Nice clean room and great friendly staff

10/10

Exceptional

27 Feb 2026

George

Friendly staff, spotless room, great location.

Self

10/10

Exceptional

18 Feb 2026

Rhonda

Excellent service...!

Self

10/10

Exceptional

16 Feb 2026

jude

Staff was able to accommodate us quickly when we needed to change rooms. They are all so kind and went above and beyond. We can't wait to go back

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Nicole

Lovely hotel!

10/10

Exceptional

16 Feb 2026

John

Very friendly, perfect for us and our dog!

6/10

Pleasant

15 Feb 2026

Nina

The hotel’s exterior is appealing, but the smell is overwhelming. They have scent machines in the lobby to mask it, but it’s evident they’re trying to hide something. The floor we stayed on was particularly unpleasant. Our room had a bathroom light filled with disgusting water. I reported this to the receptionist, and they promptly switched us to a different room and sent the maintenance worker to inspect the issue. Our new room was identical in setup, but it was free of any problems. The beds were comfortable, and the room was spotless.

On the fourth-floor with our new room, we got ice, but the sound of a waterfall echoed through the ice room. I pressed the button once, and immediately, something emerged from the ice machine, preventing us from using any ice. Later, we opted for the bar service to enjoy some drinks and snacks. However, the bartender working that night appeared disinterested and unenthusiastic about assisting us. He seemed more focused on completing his tasks than providing excellent customer service. Despite these issues, the food was satisfactory.

10/10

Exceptional

14 Feb 2026

Juan

Great staff and cleanliness of entire hotel.

Self

10/10

Exceptional

29 Jan 2026

JILL

Clean and convenient

Business_and_leisure Partner

10/10

Exceptional

25 Jan 2026

Isaac

Great

8/10

Excellent

24 Jan 2026

Rodney

The staff (Dennis ) was very helpful

10/10

Exceptional

20 Jan 2026

Carolina

Hotel staff where really helpful very friendly fast service nice lobby and rooms.

Business_and_leisure Family

8/10

Excellent

14 Jan 2026

Diane

The first room I was given had a water leak in the ceiling and humidifier running in it. I went down to the front desk to get another room and they were very accommodating. The second room was very clean but the bathroom had areas in the shower that had mold.

Business_and_leisure Self

10/10

Exceptional

13 Jan 2026

Chelsea

Friendly staff, nice room, lovely atmosphere in the lobby.

Leisure Family_with_children

8/10

Excellent

08 Jan 2026

Robert

Arrived in early morning, 1 am. Someone was there to open the door and greet us. She was very friendly and the check in process was quick and painless. The room was good, clean, spacious. Bed was clean and comfortable, bathroom was clean. The shower had shampoo, conditioner and shower gel, without any additives, it was nice. The shower also had a shelf for your own products and even a long shelf towards the bottom for your foot, and if you’re a woman in a stand up shower, you know what kind of bonus that is 😉. Another bonus was the awesome bright lighting at the mirror, if you know, you know. Stayed for a passing through night, would definitely stay again.

Partner

10/10

Exceptional

07 Jan 2026

Maria

Clean room 😊

Leisure Family

4/10

Poor

06 Jan 2026

Devin

Staff is always great and accommodating, however the last 3 times I’ve stayed I’ve been placed in horrible rooms. And the hallways have moldy ceilings.

Leisure Partner

8/10

Excellent

04 Jan 2026

Michael

We have stayed there many times.

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Christy

Very easy check in!

Leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Madison

Clean

Partner

2/10

Poor

31 Dec 2025

Gina

Staff was great! However, the first floor was extremely loud throughout the night. Bed was uncomfortable, and honestly our dog was on edge all night. We almost left at many points during the night to make the two hour drive home. We will likely not be staying again.

10/10

Exceptional

31 Dec 2025

Shirley

The staff were amazing.

10/10

Exceptional

30 Dec 2025

Marcus

Amazing. Loved the cookies !

10/10

Exceptional

28 Dec 2025

Lourdes

The area is extremely clean and safe.

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Carol

Thanager Colby was so helpful in our situation. I would stay there again in a minute

Business Friends

10/10

Exceptional

24 Dec 2025

Karanina

Clean room -friendly and helpful staff

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Amanda

Very nice facility and the staff was very helpful with getting us a room on the first floor and suggesting a dinner spot!

Partner

10/10

Exceptional

18 Dec 2025

Charlie

Room was clean. Lobby was nice and welcoming. Did not get to enjoy the hot coffee bar in the morning, but it’s a nice treat either way.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Emnet

Clean room , Staff very helpful, great location

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Gina

I always enjoy my stay

10/10

Exceptional

07 Dec 2025

Derek

Rooms, Lobby, outdoor grounds all were great, clean and tidy’
Will return to this location when we come back to Gilroy again

Leisure Family_with_children

10/10

Exceptional

06 Dec 2025

Michelle

room was clean

8/10

Excellent

05 Dec 2025

Alberto

Hotel was super clean and the staff was very friendly.

10/10

Exceptional

02 Dec 2025

RAMONITA

Lo recomiendo 100%

Self

8/10

Excellent

02 Dec 2025

Melinda

The room was clean & they provided free ammenities. Except for one person, the personnel were not as friendly as other places I've stayed. However what was really negative is that every time the toilet was flushed, water literally streamed out of the bottom of the toilet to flow out to the main room. This was room 203. I did inform the front desk. Hopefully they fix it cause if that much water comes out then it will surely flow to the floor below.

Leisure Self