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Hacienda De Leal, Bw Signature Collection

Hollister - CA · United States

410 The AlamedaView location

9.0/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.4/109.4
Condition9.2/109.2
Location10.0/1010.0
Neighborhood8.6/108.6
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hacienda De Leal, Bw Signature Collection

Hacienda de Leal, BW Signature Collection is located in San Juan Bautista, California within 30 miles of Monterey and the Santa Cruz coast. Free Wi-Fi is provided in all rooms. There are garden and courtyard views offered, each room has cable TV, a seating area and private bathroom.

Rooms are styled in light wood furnishings and subtle colored linens.

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With a stay at Hacienda de Leal, BW Signature Collection in San Juan Bautista, you'll be next to a golf course, within a 10-minute walk of San Juan Bautista State Historic Park and Old Mission San Juan Bautista.

This golf hotel is 6.3 mi (10.1 km) from San Juan Oaks Golf Club and 10.6 mi (17 km) from Leal Vineyards. Stay in one of 41 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 20

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 21 Pet max weight (per pet) in lb is 46 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    20
  • Optional fees
    • Pet fee: USD 75 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Juan Bautista de Anza National Historic Trailhead 0.5 km / 0.3 mi
Juan de Anza House 0.6 km / 0.4 mi
San Juan Bautista State Historic Park 0.6 km / 0.4 mi
José Castro House 0.7 km / 0.4 mi
Old Mission San Juan Bautista 0.8 km / 0.5 mi
Teatro de Campesino 1.1 km / 0.7 mi
Fremont Peak State Park 2.5 km / 1.5 mi
San Juan Oaks Golf Club 10.1 km / 6.3 mi
Santa Cruz Mountains 10.8 km / 6.7 mi
San Benito County Historical Society 12.5 km / 7.8 mi
San Benito Stage Company 12.7 km / 7.9 mi
Hollister Wayside Dog Park 15.8 km / 9.8 mi
Veterans Memorial Park 16.7 km / 10.4 mi
Aromas Dog Park 16.9 km / 10.5 mi
Leal Vineyards 17 km / 10.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 42
  • Number of floors (main building): 2
  • Suites: 4
  • hotel
  • City centre
  • Airport
  • Beach
  • Entertainment Area
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 18 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • BarExtra charge
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Horse ridingExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 31 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable6 photos

    Hacienda De Leal, Bw Signature Collection

    Room Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1
    • Tea and coffee making facilities
    • TV
    • Fridge
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 31 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable5 photos

    Hacienda De Leal, Bw Signature Collection

    Room TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Satellite TV
    • Living room: 1
    • Cable TV
    • Tea and coffee making facilities
    • Wake-up service
    • Wi-fi
    • Microwave
    • Fridge
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 31 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable6 photos

    Hacienda De Leal, Bw Signature Collection

    Room KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Bathroom: 1
    • Cable TV
    • Satellite TV
    • Wake-up service
    • Wi-fi
    • Living room: 1
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Hacienda De Leal, Bw Signature Collection

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 31 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable8 photos

    Hacienda De Leal, Bw Signature Collection

    SUITE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Cable TV
    • Satellite TV
    • Wake-up service
    • Wi-fi
    • Living room: 1
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • TV
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hacienda De Leal, Bw Signature Collection

9.0
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
10.0 /10
Neighborhood
8.6 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Jessica
Clean, nice nod to Mission style with a pretty central courtyard with olive trees and twinkle lights. Bed was ok, frame a little unsteady. Comfortable room. Staff was super helpful and friendly. Nice breakfast bar! Be ready for roosters and goats from nearby farms, which we found charming. A short drive or walk to San Juan Bautista and the Mission.
10/10
Exceptional
27 Jul 2026
Kenia
Great location, clean, and great staff
2/10
Poor
26 Jul 2026
Heather
We were very disappointed in our stay at this hotel. We would not recommend this hotel to anybody. The second day that we stayed there, they actually rented out the room next to us for a day use. Whoever was in that room was blaring their music for hours. When my husband asked about it, they said that sometimes they rent out rooms for the day. Then the last night that we stayed, they had a birthday party that they said was gonna be over by 8:30 PM, well it was not! There were people partying late into the night and drinking out in the courtyard where everybody in their rooms could hear it. When we talk to the receptionist at the front, they said that it was the owners party. It was so rude, how do you host a party when you’re the owner and keep your hotel guests up so they can’t sleep. Very selfish and unprofessional.We will never stay here at this hotel again. Stay at your own risk.
6/10
Pleasant
25 Jul 2026
Hemant
Overrated, out of nowhere
10/10
Exceptional
24 Jul 2026
Jan
Great
8/10
Excellent
19 Jul 2026
Sharon
The chain lock on the inside of the door was broken. I struggled for over an hour with the television, perhaps because I don’t stream my shows at home.
Self
8/10
Excellent
18 Jul 2026
Oscar
Great location, beautiful grounds,and friendly staff
6/10
Pleasant
17 Jul 2026
Diane
Very windy and dusty, No office staff around after check in to ask questions. In the middle of no ware
Partner
6/10
Pleasant
17 Jul 2026
Ricardo
The stay was good until the neighbor arrived to their room and it got really noise it looks like the walls are skinny or doesn’t have insulation other than that was good ***
Partner
8/10
Excellent
17 Jul 2026
Zheng
隔音很差,隔壁很吵都能听得到
Self
6/10
Pleasant
14 Jul 2026
Carlos
Room was OK.. Staff didn't seem to care of keeping the breakfast area. Breakfast was a disaster.
Family
8/10
Excellent
13 Jul 2026
Gregory
Very clean room. Adorable place at night all lit up. Breakfast could have been better with someone there to replenish the food options.
Otherwise cute place. Great Mexican food right down the street.
Friends
8/10
Excellent
12 Jul 2026
Loni
We booked this hotel not knowing the area and as a last-minute booking on a road trip. We were delighted to be greeted by the string lights all over the hotel grounds and had a friendly and easy check-in where we were walked personally to our room. The hotel appears to be an older motel that was well-renovated for improved grounds, accents, and amenties. I would like to see the hotel invest in better mattresses, as they were just ok, and better warmers for the breakfast food, as much was colder than ideal. I could see what other patrons mentioned as thinner walls, but I always travel with earplugs (you never know who your neighbors will be), so that didn't get in my way. The neighborhood felt safe and it was within an hour drive to many top California attractions. I would definitely stay here again.
Partner
4/10
Poor
12 Jul 2026
Rachel
This property is super cute, I didn’t realize it’s a best western until I got there. Best western has gone down the tubes. As much effort as they make the outside of the property, they absolutely should be putting insulation, sound proofing, between the rooms. Our crackhead neighbor was up talking the entire night. No not just the tv was on but him, talking. ALL. NIGHT. LONG. He didn’t shut up. And the walls are paper thin. Not good if you have kids. The room was spacious enough for kids but you hear everything. apparently this hotel has all sorts book rooms there. Ones who talk of drugs and clearly don’t sleep. I heard a lot. Breakfast was ok, typical hotel breakfast. We were out by 630 am because no one slept.
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Madeline
Would have been really nice if there had been tables and chairs in your outside area. Also a working bar would have been convenient.
Friends_and_family Family
10/10
Exceptional
27 Jun 2026
Sixtine
The room was spotless, and the property was stunning. While there weren’t many activities nearby, it was an excellent place to make a pit stop during a road trip!
Partner
8/10
Excellent
26 Jun 2026
Francis
It’s a good hotel and clean. I give a honest 7.5 / 10
10/10
Exceptional
26 Jun 2026
Danny
great stay would stay again
10/10
Exceptional
24 Jun 2026
Jonathan
Awesome stay
10/10
Exceptional
23 Jun 2026
jose de la
We enjoyed the peaceful nature of the surroundings.
Pet
10/10
Exceptional
16 Jun 2026
Kathleen
Lovely decor, helpful staff, comfortable room.
Self
10/10
Exceptional
14 Jun 2026
mayra
The stay was great the one thing was the room felt humid I’m not sure for what reason. Maybe the AC wasn’t turned on before we got into the room. But other then that it was a great stay.
Family_with_children
8/10
Excellent
09 Jun 2026
Sharon
The staff was pleasant, the beds comfortable. We were there at a time when the hotel was not full at all, so it was quiet. The only criticism we had was the lighting. There was no overhead light in the room, so it was rather dim.
Partner
8/10
Excellent
09 Jun 2026
Maria E
Is very nice and comfortable
Partner
2/10
Poor
08 Jun 2026
Erin
To begin, the Property listed a lounge and bar which are actually open only for special events. My upstairs “suite” was a large spare room accessed only by stairs. No elevator. The bed looked like it had been made, but when I pulled back the sheets, it was clearly dirty, full of actual dirt and sand. I complained to the property; they apologized profusely for inexperienced cleaning staff, and moved me to a different room promptly. I checked the bed in the new room immediately and it was clean. I later noticed that the floors were dirty, and there was a lot of accumulated mold and dirt in the corners of the bathroom. At midnight, a party began in the room next-door. Very loud people, loud music and zero soundproofing through the wall. I called the front desk and no one answered. I pounded on the wall and the people next-door yelled and cursed at me. I called a local phone number which was also provide provided in the room and a security guard arrived very quickly and told the people next-door to be quiet.

I was very nervous about running into the people next-door in the morning, so I left early. I also declined to use the shower as it did not appear to be clean due to all the mold.

There was an average breakfast set up promptly at 6 AM. The staff was nice.

Great care has been put into the landscaping of the property which is set up for weddings. Lovely olive trees lit up at night in the center courtyard as well as lavender and wisteria.
Self
10/10
Exceptional
07 Jun 2026
Stephanie
Very cute place highly recommended.
Family_with_children
10/10
Exceptional
05 Jun 2026
Nick
Awesome
4/10
Poor
02 Jun 2026
Samela
Wow. I live in San Juan Bautista and was looking for a nice hotel for people to stay when visiting us. This hotel is very close and looked nice on the outside. Hotel needs a little work, both with customer service and upgrades. Safe didn't work and was replaced, toilet ran so we jiggled the handle, mattress is on a board, fridge leaked. But the worst was the noise. My family stayed for 10 nights. The hotel was mostly empty, but they put people right above my family for some reason. Wow, the noise of footsteps all night was painful for my 90 year old father, even without his hearing aids. I thought I'd check it out myself so I went over one night and it was so loud. I told the front desk and they seemed to not care. I emailed the manager and she never returned my messages (telephone number was blacked out on all her cards and not provided even when I requested). If you are into poor customer service then this is your place.
Friends_and_family Family
10/10
Exceptional
31 May 2026
John
Very nice property walking distance to good market and old town with many eclectic stores. Self service breakfast with nice assortment . Pet friendly
Family_with_children
10/10
Exceptional
31 May 2026
Adilene
Extremely beautiful quiet and romantic hotel. Definitely not a town where one parties. Everything is closed by 9pm. Definitely a must stop spot with your significant other. Enjoy the history.
Partner
10/10
Exceptional
27 May 2026
Karen
The hotel is in a quiet area and the grounds are really nice. They have grape vines planted around the property and olive trees in the courtyard. The room was nice - we loved the old hacienda feel of the furnishings. Kathy at the front desk was very welcoming. The only real downside was the breakfast. The first morning there were bagels but they were wrapped in plastic and not labeled so you couldn't tell what flavor they were. There were no bagels the next two mornings. The pancake maker is cute but the pancakes are tiny. We ended up eating waffles because they are good sized. The egg patties were ok but the breakfast potatoes were delicious - I definitely recommend them!
Overall we enjoyed our stay here and will definitely stay here again if we're in the area.
Partner
10/10
Exceptional
26 May 2026
Edgar
Property was clean and staff was friendly. Plenty of parking and felt safe
Partner
8/10
Excellent
25 May 2026
jennifer
Stayed here for one night. It was good 8/10. Noise level was good. They had a fan over the bed which was nice, had an AC in the bathroom which worked nice. Sink was separate from toilet which was good. I just brought the chair over and did my makeup like a vanity while husband showered. The breakfast was decent, coffee was good. They also had an outside bathroom which was very good and I ended up using it because husband was taking long in the bathroom. All clean and good. Only thing I would suggest would be to have more towels in the room and by the sink. Only one big towel and 3 small for 2 people. And they should also get a small stool for next to the sink to use like a vanity. Tv was good but no apps which was fine. They had good movies on. Bed was hard and hurt my hips but I just kept rotating and it was ok. Pillows were good.
Partner
10/10
Exceptional
25 May 2026
Winson
I like the hotel because it is cozy and in like the look of the sorroundings there is a lot of lights
Family_with_children
8/10
Excellent
18 May 2026
Kim
Nice property and I liked the rooms. The heaters are old and get blowing cold air when in heat. We were cold. Don't know if user error or just old. Also don't pick it for the bar. It's nice they serve the wine and beer but no one was there. We went to Daisys saloon.
Partner
8/10
Excellent
16 May 2026
Leslie
Clean room, hardly saw staff, ok breakfast, no on-site bar or food. Plenty of parking, quick and easy check-in. Great location, cute town.
Friends_and_family Friends
2/10
Poor
13 May 2026
Kim
The lady at reception was lovely so no issue with service.

I asked if there were any facilities and she said no, it's an event hotel - basically for weddings, parties etc. they have a lovely central area with lots of trees and then rooms for people to stay over. All fine.

The room however was not good. A long black hair in the bed and another in the shower and it all felt a bit grubby. This could have be overlooked, however the main issue was the noise. The soundproofing was non-existent. We could hear everything from the room above us, and unfortunately for us they stayed up all night doing god knows what very loudly....! I almost called reception at 3am but then thought, what are they going to do? They weren't actually doing anything wrong, the issue is the property.

We'd had a long drive that day and had a long drive planned the next day and it was actually quite dangerous not to have any sleep, so I would warn people against staying here unless they have nothing to do the next day.

Went over for breakfast but didn't look good so can't comment on that.
10/10
Exceptional
11 May 2026
Ruben
Took a bit outdated but nice. Breakfast was awesome
Partner
8/10
Excellent
11 May 2026
robert W.
very clean an quiet
Partner
4/10
Poor
11 May 2026
Brian
I put on clean socks and took a few steps in the room and they were very dirty.
The safe did not work at all. Did not light up.
Black mold in bathroom.
Half of the holes on the shower head were plugged.
The onsite ice maker did not work.
Our keys would not work when we returned to the room in the evening and we were told that we had demagnetized them. There were four separate people with four separate keys. She gave us MAJOR attitude. The next day we were told that THEY made a mistake when they checked us in.
The food was BAD! Pushed the button on the pancake machine and it asked \"Full Bag or Half Bag\" you could not push a button to fix it. There were no employees around to help. The waffle batter was majorly watered down and made a less than desirable waffle. The syrup dispenser was out; the eggs had a green/blue tint to them. They did not clean our room when we got back to our room last night.
Overall, poor experience!
Business
8/10
Excellent
10 May 2026
Carla
Breakfast was very decent. Parking was perfect the only issue that was terrible was the house keeping. Could have done a better job myself. The blankets were just pulled up pillows left exactly as we left them the trash bag in the restroom and living area were just thrown in there hanging over with no knot. It was a male Hispanic ( we are Hispanic too) no care or effort made at all and it showed. Terrible representation of the hotel!!!!!!! So disrespectful
10/10
Exceptional
09 May 2026
Tu-Anh
Located by 156, very convenient to San Juan Barista. Cute hotel, nothing fancy but clean
Partner
10/10
Exceptional
06 May 2026
Michael
Very good breakfast. Great spacious and quiet room. Great location. Had a very romantic and historic feel.Very good value.
Partner
10/10
Exceptional
04 May 2026
Patricia
Great and fresh
Family
8/10
Excellent
03 May 2026
Lisa
Very cute Mission styled hotel.
Partner
10/10
Exceptional
03 May 2026
Peir Fen
Love this place! Well maintained and very clean. Staff is super helpful in responding to requests. Slept really well throughout our stay. Convenient parking to the room. Easy drive to Pinnacles National Park.
Friends_and_family Friends
6/10
Pleasant
29 Apr 2026
Robert
The hotel was adequate. The breakfast was pure Motel 6 factory food. Pretty tasteless and bad. We ate out.

The room was plain but clean.

TV didn't work and staff took a couple of hours to respond. Glad we had books.

Overall, given what we experienced, the hotel is seriously over priced.
Partner
6/10
Pleasant
28 Apr 2026
Ginger
We were disappointed at the condition of the property - inside and out. There were problems with the wifi - which we were reimbursed for - but, the management was not responsive until we pressed the issue.
Partner
4/10
Poor
27 Apr 2026
Kenneth
Facilities fine however, I was there to attend a wedding in town, and got there a little early , so wanted at least to check in and get a key.....before the wedding other wise I would have had to register after the event.....4 hours later, so the hotel...charge me $40 more for early registration at 1pm rather than 3pm ........just to get a room and key....i paid it because of the circumstances but the room was free and there was hardly anyone . the staff was not accomodating at hall....wont go back to the hotel....
10/10
Exceptional
26 Apr 2026
Nanci
Breakfast was fine. Property was safe for a solo traveler.
Self
8/10
Excellent
19 Apr 2026
Misako
The wall was kind of thin that I could hear the next room neighbor ‘s TV and people talkingt I’m a
10/10
Exceptional
18 Apr 2026
DAVID
excellent stay and great priced
8/10
Excellent
17 Apr 2026
Erwina
The hotel has an older vibe to it but it’s cute & rustic. Ample parking. Quiet, spacious room, decent sized mini fridge & the AC was always cold. My friends & I loved the grape vines & think it’s going to look SO pretty when it’s fully ‘bloomed’. The courtyard was my favorite area - it’s especially pretty at night. Continental breakfast was good. Not very many options but the waffle & pancakes were a hit in our group. We took advantage of it every day. The orange juice was warm, even from the fridge so that was weird. We didn’t see or interact with the staff much but when we did, they were polite & helpful. My friends & I think the property would look SO MUCH prettier & cohesive if they painted their doors a wine or burgundy color. The pink really throws off the aesthetic. Overall this was a decent hotel to stay in & felt safer than we thought given the fact that it’s not gated.
Friends
10/10
Exceptional
14 Apr 2026
Srikanth
👌
6/10
Pleasant
12 Apr 2026
Donna
Nice location and parking. Breakfast okay. Staff questionable as my credit card was compromised during my stay. The only person with access to my card was the front desk staff and my card was not used anywhere else. Also the bathroom in our room could have been cleaned better.
Partner
10/10
Exceptional
09 Apr 2026
rhett
Great
8/10
Excellent
07 Apr 2026
Gary
Room clean. I loved the courtyard with the grapevines and olive trees! So lovely!
8/10
Excellent
06 Apr 2026
Brian
There was garbage left in one of the dresser, drawers, emptied juice, bag, bags, and chip bag
Partner
10/10
Exceptional
02 Apr 2026
Ayesha
This is an amazing place to stay whether you passing by want stay overnight or spend few days in the area . Lots of olive trees creating perfect shade . Vineyard when it’s fruiting would be amazing . I wood stay here again
Partner
8/10
Excellent
30 Mar 2026
Ramon
Room was roomy but beds were a bit hard. Nice grounds with grape vines and olive tree that lit up at night. Breakfast was just ok. Sausage ok potatoes ok but eggs bla and instant oatmeal no real milk only almond milk. And cold cereals. Which would be ok but I don’t like almond milk.
Family_with_children
10/10
Exceptional
22 Mar 2026
Rosanlly
Great hotel , Kathie from the front desk was really nice and welcoming , she walked outside to show us where to find our room, Breakfast is great , a lot of selections , there is a huge “Amor” sign our kids loved it
Family_with_children
10/10
Exceptional
22 Mar 2026
Mary
Beautiful hotel. Walking distance to town. Great breakfast.
10/10
Exceptional
19 Mar 2026
Daniel
No
6/10
Pleasant
19 Mar 2026
Mairin
This hotel would be just fine, it was charming in the courtyard, but on the quiet days we stayed, the amenities were lacking…. The breakfast section was neglected… first of all and most importantly (you’d think) there was no regular coffee for two days!! Whaaaaa??? And on the second day the front desk had no clue why there was no coffee and had no answers. What?! I was not upset, but merely surprised. Coffee just seems so basic to me at a hotel. Ok. Other items were missing or not working in the breakfast area as well… it just seemed like they didn’t care bc it was not busy. I’m not actually complaining, just giving an honest review. Maybe someone was out sick? Perhaps they are short staffed? No explanation was forthcoming. Not sure. The person who checked me in was excellent, but there seemed to be no one else after that. Luckily we didn’t require much. And it was a bit frustrating that the wifi was useless. Had to use data only. Hotel was not bad, but a solid middling experience. There was nothing that would entice us to stay again. I had higher expectations based on the reviews. So, people should know what to expect: a cute place to sleep but very basic and nothing else in the way of comfort.
Friends_and_family Family
8/10
Excellent
16 Mar 2026
Rigo Aaron
My partner and I recently stayed here and had a really pleasant experience overall. Check-in was quick and easy, which made the start of our stay smooth.

The room was very spacious and comfortable. The area around the hotel was also quiet, and it was conveniently located a short distance from San Juan Bautista, which made it a great base for exploring the area.

There were a couple of small downsides. The AC unit was a bit noisy and occasionally made some loud clicking sounds while running. The walls also seemed a little thin, as we could hear people talking in the room next door.

That said, the staff was extremely friendly throughout our stay. The breakfast was fairly basic, but still filling and a nice way to start the day.

Overall, we enjoyed our stay and would definitely consider staying here again.
Partner
8/10
Excellent
14 Mar 2026
zak
Charming property. A treat to see all the olive trees in the courtyard and around the property. The town is small but had surprisingly solid coffee and dining options. Beautiful historic Mission too.
10/10
Exceptional
13 Mar 2026
MELISSA
Great sized room and nice furnishings and very clean. Would recommend this hotel. Also a close walk to Vertigo coffee which is my favorite and the quaint bakery.
2/10
Poor
10 Mar 2026
TaShanne
The hotel is not as pictured. When we arrived the whole hotel was covered in berries that fell from the trees. It was clear that no one was concerned about cleaning it up. As we walked through the berries with our bags, when we went into our room and looked into the shower & the bottom of the shower was black. We asked for another room and upon taking a closer look the toilet was dirty. This is not a well maintained hotel at all. The hotel breakfast was also pretty gross. No one cleans here. Will not stay here again.
Partner
10/10
Exceptional
09 Mar 2026
Bano
Yes
10/10
Exceptional
01 Mar 2026
Carlos
We loved this hotel! The room was very clean and comfortable! The courtyard was so beautiful! Loved all the olive trees! The breakfast was just perfect! The service was great! We did the pre check in so the actual check in was a breeze! We were on the bottom floor so we did hear our upstairs neighbors a couple of times but nothing that would prevent us from going back! Can’t wait for our next visit! We had a lovely visit!
Family
2/10
Poor
28 Feb 2026
Bobbie
Horrible stay. First room had stains on the bed, so we were moved to another room. However, the TV wasn't working and the AC kept turning on by itself. To make matters worse, staff wasn't helpful and claimed he didn’t have a manager's phone number to contact, but it was a lie. Not impressed with the service or cleanliness…
10/10
Exceptional
27 Feb 2026
Linda
Great Hotel! Love it. Clean and nice and beautiful. Nice complementary breakfast. My only complaint is the confusing TV. I which they just had Directv, or something else that simple. There are two remotes and it is unclear which one does what.
Partner
10/10
Exceptional
27 Feb 2026
Madelaine Ragen
Always a great stay
10/10
Exceptional
26 Feb 2026
Ramona
This place is so cute! Love the style and decor. Staff was great!!
10/10
Exceptional
23 Feb 2026
Clarisa
Amazing breakfast
Friends_and_family Family
6/10
Pleasant
20 Feb 2026
Patrick
Breakfast was pretty good but it could use better presentation. Also the walls were kind of thin so you could hear a lot of what other guests were doing, especially on Valentine’s Day…
Partner
8/10
Excellent
20 Feb 2026
Lisa
First room we were assigned was not made up yet or cleaned. Second was okay, missing smoke detector(just wires hanging) no outlet plate too. Other than that okay.
Family
8/10
Excellent
16 Feb 2026
Intisar
Clean and beautiful grounds
Leisure Partner
10/10
Exceptional
15 Feb 2026
Michael
Spacious and comfortable room. Breakfast is provided in the lobby area and was very convenient. There is plenty of parking and the hotel was able to accommodate my dog. The hotel is very quiet at night.
10/10
Exceptional
15 Feb 2026
Marty
Very nice place. Very quite.
Business
6/10
Pleasant
14 Feb 2026
Betty
Little noisy. Guests in adjoining room were talking and laughing...no wild partying, but sound carried. I though they were outside... 2 rooms, several construction workers...but they were not. They were not out of hand, but their voices carried.. Took out hearing aids. Asked front desk if they could ask them to lower volumn....( i would have but had already showered and ready to turn in early.) She said quiet hours were not til 10 pm. It was about 9:15. At 10:40 nothing had changed. Pillow
over head and fell asleep. Bed way too soft for my taste. In this day and age, a couple places to plub in UBS Cords would seem reasonable. Found one attached to TV and front desk, after rummaging thru a drawer, managed one plug with one slot, so i could have phone by my bed.

Pluses, the courtyard area is beautiful, no road noise, clean, convenient.
8/10
Excellent
04 Feb 2026
Joan
Comfortable bed, good water pressure in shower.
Leisure Self
10/10
Exceptional
25 Jan 2026
Wendy
The staff was very friendly and the hotel had lots of personality. It was very pretty
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
Aleksandr
Beautiful place!
Leisure Family
4/10
Poor
08 Jan 2026
Jacqueline
Bathroom lighting kept flickering on and off and then went out completely. Hard to get ready for business meeting with no bathroom lighting. I had my own lighted mirror and I only stayed for one night so I just made it work. Bathroom sink wouldnt drain. Walls are too thin. Very noisy at 2 am.
Business
8/10
Excellent
05 Jan 2026
Barbara
Parking was safe and easy
Leisure Self
6/10
Pleasant
03 Jan 2026
Xiaoyan
Big room, but hardly match the signature collection description…nice property but mismanaged which is disappointing
Pet
10/10
Exceptional
27 Dec 2025
Edgar
The room was really nice and quiet. Very clean as well. The property is nice with scenic views of the hills in the distance. I would definitely be interested in coming back here again.
Leisure Pet
10/10
Exceptional
21 Dec 2025
Donna
Everything was great ! Better than I expected it to be would definitely stay again.
Partner
10/10
Exceptional
13 Dec 2025
Shelli
Staff at check in was fabulous, she needs a raise
10/10
Exceptional
11 Dec 2025
Jeremy
Place was very nice so clean so beautiful.Can wait to come again
10/10
Exceptional
08 Dec 2025
Demarie
Clean and friendly
10/10
Exceptional
06 Dec 2025
Cathie
Yes
8/10
Excellent
02 Dec 2025
Angela
Beautiful location, the grounds were lovely. The room was nice, I liked the decor.
I never sleep well in hotels. The way the beds are made is strange. I don't understand the sheet on top of the blanket.
Breakfast was marginal.
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Misty
Clean room. Excellent service
Leisure Self
4/10
Poor
29 Nov 2025
Andrea
Someone’s old slippers were in my room. I’ve stayed in this hotel at least once a year for several years.
10/10
Exceptional
28 Nov 2025
Gilberto
Very cute hotel
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Laura
The staff was amazing she was very kind and knowledgeable she spoke about the history of the hotel. Which was awesome to hear about.
The hotel itself was sooo beautiful!!! Clean rooms, smelled good. Over all my stay was great.
10/10
Exceptional
23 Nov 2025
Molly
Super helpful staff, beautiful, clean room, an abundant breakfast. This is a favorite place tucked into the peaceful and lovely landscape of San Juan Bautista.
Leisure Partner
10/10
Exceptional
18 Nov 2025
Brian
Beautiful setting and convenient for town too.
Leisure

Location & surroundings

Hacienda De Leal, Bw Signature Collection
410 The Alameda, Hollister, United States

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Hacienda De Leal, Bw Signature Collection

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