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Best Western Plus Bathurst Hotel & Suites

Bathurst-NB · Canada

150 Main StreetView location

9.0/10Excellent794 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Location8.8/108.8
Neighborhood8.6/108.6
Value8.0/108.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Bathurst Hotel & Suites

For those who need to be near the KC Irving Centre or need to catch a red eye at the Bathurst Airport, there's no better location than this Bathurst hotel. We're located in downtown Bathurst, which means all the best attractions, shopping and dining are just a few minutes away.

For an escape, head to the Bay of Chaleur which is also nearby. Whether you prefer the city, the country or a little of both, you can have it all as long as you choose the right hotel.

Enjoy an indoor pool open year-round, the perfect place to relax or gear up for a night on the town. Slip away to the state-of-the-art fitness center where you never have to skimp on your workout regimen.

When visiting our hotel in Bathurst NB head to the local salt-water beach or the Village Acadien for a cultural treat. Whether you have your sights set on the Acadien Village as your standout attraction or are more interested in the Hospitality Days Festival, there's always something exciting happening nearby.

Read more about this hotelShow less

Business travelers especially enjoy our Best Western Plus Bathurst Hotel & Suites. The meeting facilities is perfect for taking care of work, and everyone, from Government of Canada civil servants to mining workers, depends on us to be their home away from home.

Book your next getaway at the Best Western Plus Bathurst Hotel & Suites! Enjoy your stay.

With a stay at Best Western Plus Bathurst Hotel & Suites in Bathurst, you'll be within a 5-minute walk of Promenade Waterfront and Bathurst Heritage Museum.

This hotel is 1.2 mi (1.9 km) from Maritime College of Forest Technology - Bathurst Campus and 1.3 mi (2.2 km) from Squire Green Golf & Country Club. Stay in one of 60 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Bathurst?

This hotel has 3000 square feet (279 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: CAD 15 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Promenade Waterfront 0.2 km / 0.2 mi
Bathurst Heritage Museum 0.4 km / 0.3 mi
Squire Green Golf & Country Club 2.2 km / 1.4 mi
Gowan Brae Golf and Country Club 4.9 km / 3 mi
Daly Point Nature Reserve 5.9 km / 3.6 mi
Youghall Beach 9.4 km / 5.8 mi
Mgr. Robichaud Public Library 10.2 km / 6.4 mi
Beresford Beach 10.5 km / 6.5 mi
Pabineau Falls 13.5 km / 8.4 mi
Petit-Rocher Public Library 18.5 km / 11.5 mi
New Brunswick Mining and Mineral Interpretation Centre 21.4 km / 13.3 mi
Parc de la plage 21.6 km / 13.4 mi
Parc Atlas 32.1 km / 19.9 mi
Grande-Anse Beach 50.3 km / 31.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • Number of floors (main building): 3
  • Suites: 15
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 34 more facilities & services
  • Valet parkingExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hallExtra charge
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool
  • Outdoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • GolfExtra charge
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Bathurst Hotel & Suites

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Bathurst Hotel & Suites

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 10 m²SUI.2Q-1
    SUITE TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Plus Bathurst Hotel & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 4
    Bed setup
    2 × Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Room amenities

    • Internet access
    • Trouser press
    • Desk
    • Turndown service
    • Hairdryer
    • Direct dial telephone
    • Ironing set
    • Wi-fi
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Bathurst Hotel & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 8 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Best Western Plus Bathurst Hotel & Suites

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Internet access
    • Desk
    • Trouser press
    • Ironing set
    • Direct dial telephone
    • Hairdryer
    • Turndown service
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Bathurst Hotel & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Bathurst Hotel & Suites

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 10 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Best Western Plus Bathurst Hotel & Suites

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Trouser press
    • Desk
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Internet access
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    Best Western Plus Bathurst Hotel & Suites

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Best Western Plus Bathurst Hotel & Suites

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 11 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable7 photos

    Best Western Plus Bathurst Hotel & Suites

    DOUBLE Accessible

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Ironing set
    • Trouser press
    • Desk
    • Turndown service
    • Wake-up service
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q-1
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Best Western Plus Bathurst Hotel & Suites

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Room amenities

    • Trouser press
    • Desk
    • Turndown service
    • Ironing set
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Plus Bathurst Hotel & Suites

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 10 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable5 photos

    Best Western Plus Bathurst Hotel & Suites

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wake-up service
    • Trouser press
    • Desk
    • Turndown service
    • Hairdryer
    • Direct dial telephone
    • Internet access
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Plus Bathurst Hotel & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Bathurst Hotel & Suites

9.0
Excellent
794 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
8.8 /10
Neighborhood
8.6 /10
Value
8.0 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
30 Jul 2026
Matthew
Met my expectations while I was in the area for work - quite enjoyes the breakfast but which they had more variety...aside from that, the staff were helpful and the place was clean and well maintained! Second time staying for a few days.
10/10
Exceptional
23 Jul 2026
Lucie
Very good
10/10
Exceptional
22 Jul 2026
Duc
sda
8/10
Excellent
21 Jul 2026
David
I think the pool was small
Family_with_children
8/10
Excellent
21 Jul 2026
Amy
Super friendly staff, downtown Bathurst that is walkable to sores. Hot continental breakfast with many choices. The restaurant inside the motel is a must try, every drinks and plates are super good
Self
6/10
Pleasant
20 Jul 2026
Robert
Petit déjeuner bien ordinaire
Family
6/10
Pleasant
20 Jul 2026
Dellya
All for me is ok , as I know the room is reasonably for me and my family .
Breakfast only on the second day the coffee machine is broken on the breakfast restaurant . And the hotel not provide coffee machine in rooms or even kettle .
Friends_and_family Family
6/10
Pleasant
18 Jul 2026
Debra
There was a fingernail on my bathroom counter - not mine.
In the morning, the breakfast tables were not cleaned by staff even though customers were clearing their dishes.
Self
6/10
Pleasant
16 Jul 2026
Jean-Raphael
Room was very clean, large bathroom, comfortable beds. AC was extremely noisy, likely something that could be fixed is well maintained. Breakfast was overall pretty bad, I would suggest eating somewhere else if you have some time to spare. We didn’t have time to use the pool, but it looked fine. Location of the hotel is good.
Family_with_children
10/10
Exceptional
15 Jul 2026
Jodi
Very nice hotel
Partner
8/10
Excellent
13 Jul 2026
Melissa
This was a great place to stay! Excellent breakfast, beds were good. Day staff was super friendly 😊 - the evening/night not so much. The one major down side was the smell of weed in the hallway to our room. Not great when you have children and when I have lung issues.
Family_with_children
8/10
Excellent
10 Jul 2026
LOUIS
Grande chambre, très propre. Hôtel bien placé. Le déjeuner est décevant par contre.
Family
8/10
Excellent
10 Jul 2026
cathy
Parfait endroit pour arrêter une nuit avant de poursuivre sa route. On a vite fait le tour de cette petite ville. Toutefois, vous pourrez y faire une charmante petite balade au bord de l’eau. L’endroit pour le déjeuner c’est bien, lumineux et on a de l’espace. Bon prix. Grand stationnement.
Partner
8/10
Excellent
05 Jul 2026
Sandra
La chambre est un peu vieillotte mais propre. Piscine profonde et pas très grande mais parfaite pour amuser des enfants
Friends_and_family Family
8/10
Excellent
05 Jul 2026
Julie
Nice hotel in the heart of Bathurst. Very good restaurant next door. Room was confortable.
Partner
10/10
Exceptional
04 Jul 2026
Jessica
Bien apprécié la tranquillité et le confort de la chambre.
Family
10/10
Exceptional
04 Jul 2026
Jacques
Très bien
10/10
Exceptional
02 Jul 2026
Cynthia
C’était super merci
Self
10/10
Exceptional
01 Jul 2026
Johanne
Great spot for a short stay. Location was convenient, staff friendly and breakfast offered several options to meet our needs.

Room and facilities were clean.

Would definitely return.
Partner
6/10
Pleasant
01 Jul 2026
Sherry
The hotel is dated and needs some tlc. Furniture is old and for the price per night we'd expect that the seats in the breakfast room wouldn't be old and warn.
Family
10/10
Exceptional
29 Jun 2026
Sandra
Vraiment une belle place, bien équipée er bien située. Avec du du staff vraiment de bonne humeur !
10/10
Exceptional
28 Jun 2026
Mary
The staff were very professional. The room was clean and well appointed.
Breakfast was tasty with a wide variety of choices. Thought the breakfast was a little hectic for one person.
Partner
10/10
Exceptional
19 Jun 2026
Joseanne
Amazing place to stay! Super clean, modern with great breakfast!
Partner
10/10
Exceptional
18 Jun 2026
Jacques
C’est super confort et personnel
10/10
Exceptional
17 Jun 2026
Joël
Très grande chambre, très propre et confortable.
Partner
8/10
Excellent
06 Jun 2026
Pierre
Très confortable
Partner
8/10
Excellent
05 Jun 2026
Charles
Comfortable room and beds, clean. Hotel a bit dated but fine. Very friendly staff. Breakfast OK. Great location.
Self
4/10
Poor
27 May 2026
Erin
We arrived and waited for 5 mins in silence as the woman at the reception desk focused intensely on her computer. We were finally given our room key, only to find worn furniture and food from the previous guests still in the refrigerator. To top it off, we could hear other guests sneeze in the next door room and our “complimentary” breakfast consisted of beans, processed eggs and a couple of undercooked breakfast sausages. Only stay if you’re desperate and don’t mind spending too much on a less than impressive experience.
Partner
10/10
Exceptional
02 May 2026
Denise
Very clean premises & helpful staff. Very friendly too.
Friends_and_family Friends
8/10
Excellent
01 May 2026
Paul
I didn't have soap in my room and the breakfast was mediocre.
4/10
Poor
26 Apr 2026
Crystal Tracey
Breakfast wasn’t cooked thoroughly and some food had an old taste to it like the bread, sausages and the eggs definitely weren’t fresh.

The pool room had a terrible smell and I went to report the issue if mold smell and was informed their ventilation system isn’t working properly so that’s why for the terrible

Check out was terrible cause I paid my room on April 20 in full and it was removed from my card. I was charged $131 something on Expedia and I got ready to leave and the rate on my bill was $124 so I asked about the difference and was informed to give it 10 days for it to correct. The lady had no idea how to discuss this issue. No idea what to do.
I called the hotel prior to booking online and was informed room rate is $189 so I booked through Expedia to get a better rate and used my key points only to find out at check out the room was actually $119 and my bill didn’t match up. Hoping this gets resolved.
Family_with_children
8/10
Excellent
19 Apr 2026
Jennifer
Piscine froide, personnel du matin pas trop habitué
Friends_and_family Family
8/10
Excellent
14 Apr 2026
emma
Clean rooms and great breakfast
Family_with_children
8/10
Excellent
05 Apr 2026
Holly
Not great experience with staff for check in. Very rushed and not very friendly. The heater is our original room was broken so we had to switch. Breakfast was yummy both days though. Parking lot was not well cleared before the storm or after.
Partner
8/10
Excellent
04 Apr 2026
Mohammed
Over all it was good. We really wish if they fix the heating system, it was a cold night and all night heating temp didn't go above the 18.5 it quite disappointing
Family
6/10
Pleasant
24 Mar 2026
Michael
The couch/Chesterfield in my room, was worn out. Otherwise the room was ok.
Breakfast was the usual, premade food rubbery eggs, terrible coffee.
Self
6/10
Pleasant
19 Mar 2026
sean
Carpet could use a vacuum
Self
6/10
Pleasant
09 Mar 2026
Michelle
Staff at reception watching videos seemed like I was bothering him and his time by checking in. He did not speak to me at all and it came across rude.
Self
8/10
Excellent
02 Mar 2026
Stéphanie
It was clean, staff is nice, but the breakfast included should be review. It wasn't healthy at all and no fruits option....
Self
8/10
Excellent
20 Feb 2026
Tammy
very good
Business
8/10
Excellent
11 Feb 2026
Tashi
Room was clean.. I loved the restaurant that’s on site. Breakfast options were ok.
Leisure Family
6/10
Pleasant
01 Feb 2026
Christine
Room was okay, clean, but kids were runing in hall ways ans dribbling a ball or playing hockey in bedroom over m'y head
10/10
Exceptional
29 Jan 2026
Linda
Clean room, easy check in and check out
10/10
Exceptional
29 Dec 2025
Irene
Everything was excellent from check in to check out.The service was fast, room and property were clean and breakfast was great,
Leisure Family
2/10
Poor
26 Dec 2025
Michael
We arrived late for check in. 10:20pm
There was no employee in the hotel for nearly 40 minutes. We called every number which went to the front desk and looped back to a menu. At nearly 40 minutes an employee walked into the hotel, into the office and then slowly made his way to the desk, he only said 4 words to us as we checked in after booking another spot and now have to cancel…. He couldn’t care less. I would avoid this hotel at all costs. Poor attitude, Poor service. 0 out of 10.
Friends_and_family Family
8/10
Excellent
22 Dec 2025
Alexander
Clean room, staff was friendly and accommodating. Pool area could have been cleaner. Both treadmills in fitness area were in bad shape/not working.

Overall good.
Leisure Family_with_children
10/10
Exceptional
18 Dec 2025
Jean
Did not have breakfast parking was perfect.
Business
6/10
Pleasant
08 Dec 2025
Holly
Clean and good quality room, bare minimum quality service, our room was situated close to the lobby which was it was super loud at night due to overflow from the restaurant (people watching hockey), and the breakfast buffet offerings were really limited (they usually have a bigger spread on weekends). Not as impressed this visit (2nd time booking here).
Leisure Partner
10/10
Exceptional
07 Dec 2025
Jennifer
Clean and friendly environment!
10/10
Exceptional
07 Dec 2025
Stéphanie
Clean room + comfort
Business
10/10
Exceptional
07 Dec 2025
Tina
Room spotless and staff nice.
10/10
Exceptional
11 Nov 2025
Shawn
Room was perfect as you would expect from a BW. Workout area and pool were adequate. What really stood out was the pride an older gentleman took in keeping the breakfast immaculate. He was curteous, kept everything to an exceptional standard and really seemed to enjoy his role.
Business Self
2/10
Poor
04 Nov 2025
Alison
Horrible! The room had a dingy musty smell that is overpowering enough to make my eyes water. Neither the tub nor sink drained. Loud HVAC enough that the adjoining room’s will keep you awake. Laminate floors….gross!
Business Self
10/10
Exceptional
04 Nov 2025
Jamie
Lovely stay
8/10
Excellent
03 Nov 2025
Jean-Guy
Une meilleur qualité des aliments!
Partner
6/10
Pleasant
02 Nov 2025
Mathieu
Room was good staff was ok very poor convenience for when it comes to snaks and drinks had to leave hotel and drive 10 mins to find a store
Leisure Partner
10/10
Exceptional
26 Oct 2025
Melanie
We loved the service and the choices for breakfast were very tasty! We will definitely stay again
2/10
Poor
19 Oct 2025
Kirk
Front desk refused to help with excessive noise. We stay in hotels twice a month for sports so we know to expect the sound of kids running and playing. But this was the worst I’ve ever experienced. Five trips to the front desk over two hours and no help. Was told maybe they were a little “heavy footed”. Young man by the name of Jeremy is working in the wrong industry. Should not be helping people, needs some manners.
Friends_and_family Family
10/10
Exceptional
18 Oct 2025
Michael
Stayed one night during a getaway in Gaspé. We were very impressed with this place.

Amazing view, fantastic, friendly staff. Very very good value overall. I would highly recommend this place and look forward to the opportunity to stay there again.
Partner
8/10
Excellent
14 Oct 2025
John
The stay itself was great. Staff was great. Very clean. Breakfast could uae better fruit options.
Leisure Partner
4/10
Poor
14 Oct 2025
Steven
Vending machines oudated and not working. Horrible service front desk will not go into details.
Sofa in room a king suite was fake leather and major cracks and peeling seen better in a low buget
Horror movie. Fake leather sticking to our clothes. Room was clean and bathroom was very nice bed was very comfortable. Parking had dead pigeon walking in to entrance still there next day.
Business
6/10
Pleasant
12 Oct 2025
Diana
Just okay
Business
10/10
Exceptional
10 Oct 2025
Stéphanie
Nice area, staff is friendly. The only cons is the carpet in each room…
Business
10/10
Exceptional
01 Oct 2025
Carol
Everything was very good. The room was nice & clean. I was stay here again.
Partner
10/10
Exceptional
19 Sep 2025
Stefanie
Absolutely wonderful room and stay
Business
10/10
Exceptional
18 Sep 2025
Brian
Great property--well maintained and managed. Room was spacious & comfy. Bed, shower, staff, included breakfast all top notch. We'll stay there again on our return trip.
Leisure Partner
10/10
Exceptional
16 Sep 2025
Kerry
Great location, excellent service , excellent breakfast and restaurant
Business
10/10
Exceptional
13 Sep 2025
JOHN
The hotel is ideally located, within walking distance of shops and restaurants. There is a small buffet breakfast also available.
Leisure Family
8/10
Excellent
08 Sep 2025
Claude
Stayed there for one night and everything was perfect
Leisure Family
10/10
Exceptional
07 Sep 2025
Charles
Close to bars and pubs with a great coffee house (Kaffein) across the street.
Leisure Partner
10/10
Exceptional
01 Sep 2025
Justin

Perfect hotel

Great stay, pool open late and breakfast too, perfect for these girls, thanks Best Western!
Friends_and_family Family
2/10
Poor
31 Aug 2025
Mercedes
Customer service was poor, we were not told where anything was, what time breakfast was in the morning etc , check in was NOT as expected when booked from photos , dining options were not listed anywhere in the room ,considering there’s a restaurant attached to the hotel.
Pool was way smaller than expected compared to photos & no hot tub and anyone not swimming , good luck in there because it is HOT . The bathtub was moldy , the couch was peeling apart , there was no spare bedding/blankets for the sofabed . The room was way smaller than expected for a SUITE that sleeps “5” with “extra room” was not separated at all . When asked at front desk to change to a different option /maybe two conjoining rooms ? (I’d be happy to pay! ) they said no . The tvs were not updated, so no Netflix option . The noise above us was stomping all night , you could hear them yelling in the bathroom clear as day. Breakfast, was disgusting . We are opting to go elsewhere . Dirty. The plates , in the “clean” pile , were still dirty, the floors had food all over them, the cup for waffles looked like it was hours old and had caked on batter that everyone’s hands would have been on . It was disgusting .
Leisure Family
4/10
Poor
23 Aug 2025
Laura
Worse wake up call with a false fire alarm and hotel did not even apologize or explain anything.
10/10
Exceptional
16 Aug 2025
Robert
Very good
8/10
Excellent
12 Aug 2025
Holly
Really enjoyed our stay for our vacation. Room was super nice-turn down service available every morning if you want it. Friendly staff. Walking distance to waterfront and restaurants.
Leisure Partner
6/10
Pleasant
02 Aug 2025
Harriet
U
Leisure Self
10/10
Exceptional
29 Jul 2025
Peter
All good
8/10
Excellent
27 Jul 2025
Eric
Great place to stay if you are in Bathurst with easy access to parks, waterfront village (short walk), bars… will stay again.
Business_and_leisure Partner
8/10
Excellent
27 Jul 2025
Duarte
The hotel was clean and staff courteous
10/10
Exceptional
25 Jul 2025
Nancy
We liked everything about the property. It was very reasonably priced and the staff were especially very courteous and helpful.
Leisure Partner
10/10
Exceptional
25 Jul 2025
Carrie
We had a one night stay on our way to NS. It's a quiet area, room had lots of space. It was nice & clean. Across the street from a great coffee place. Restaurants nearby.
Leisure Family
10/10
Exceptional
20 Jul 2025
Guy
Y
10/10
Exceptional
18 Jul 2025
Ann Marie
Very comfortable stay. Pleasant caring staff.
Leisure Family_with_children
8/10
Excellent
18 Jul 2025
Pierre
Tout était parfait seulement une chose qui m’a déplue le fauteuil était vieux et brisé
Leisure Partner
10/10
Exceptional
18 Jul 2025
Lisa
We enjoyed our stay! Staff was welcoming, room was clean, location was great! Rooms could get a facelift however as it was a bit dated!
Leisure Partner
8/10
Excellent
04 Jul 2025
Pat
The hotel is in the heart of the city with included parking and hot breakfast. The staff were kind, especially, Andrew who was helping when we had breakfast. We were told they have a guest laundry; we saw a gym and a pool in good condition. We didn’t like the colors in the room (too dark so it looks outdated) despite we see they have been remodeled. The beds were comfortable with a clean bathroom, microwave, refrigerator and coffee maker. Photos show our view which shows a little bit of the waterfront. You see more a top roof. We recommend it.
Leisure Family
10/10
Exceptional
03 Jul 2025
Richard
Enjoyed chatting with the young man in the breakfast area, very polite.He was busy making sure everyone was being looked after.
Leisure Partner
10/10
Exceptional
02 Jul 2025
Anurag
Good Experience
10/10
Exceptional
24 Jun 2025
Yee Ching Jane
This hotel is very clean. The staffs are very nice.
Leisure Family
10/10
Exceptional
18 Jun 2025
ruth
Great for a night stay, clean updated rooms. Great bar restaurant on premises
Leisure Partner
10/10
Exceptional
11 Jun 2025
Jim
Great place to stay while travelling, clean and friendly staff
Leisure Family
2/10
Poor
06 Jun 2025
David
Drugs being sold behind the property in broad daylight. I was there with my child so I have no time for that from a well known brand. Upon my arrival I was told that if I cancelled my booking with Expedia they could give me a better rate after describing my rate as \"pretty high given there is no one here this weekend\". I thought Expedia was supposed to give me the best deals?
Business_and_leisure Family_with_children
8/10
Excellent
01 Jun 2025
Heather
This was a nice stay. The rooms could use some updating, but were adequate and functional.
Leisure Partner
10/10
Exceptional
25 May 2025
Kim
This best Western is in a very convenient area. It’s close to restaurants, shopping, which are all walkable. Attached to the hotel is a restaurant called District burger and cocktails. The food is amazing.
Leisure Partner
8/10
Excellent
23 May 2025
Josee
Standard room, clean, missing a bath towel but front desk was quick to find one.
10/10
Exceptional
05 Apr 2025
Royelle
Close to rink
8/10
Excellent
05 Apr 2025
Royelle
The pool should be open earlier so it’s easier to be checked out on time.
10/10
Exceptional
04 Apr 2025
Amy
Very friendly staff an clean. Excellent choice for breakfast
Business Self
6/10
Pleasant
25 Mar 2025
Brandi

Traveling Weekend Away

Cleanliness was great, right down to the pool area!! Friendly and available staff!

For the 'suite' room the couch leather like fabric was all cracked and peeling. Advertised as sound proof, yet our suite was right beside the elevator and we could hear it hum everytime someone went up or down.

Our suite room was perfect for having the extra space to accommodate a larger family ... all amenities were great.

Even with a couple hockey teams and a few of us traveling for soccer, breakfast was already full and warm!
Friends_and_family Family
8/10
Excellent
22 Mar 2025
Adelbert

Nice hotel, good stay, excellent services...

A very good stay until bedtime where young hockey players were playing loudly in the hallway. We were forewarned by the reception upon booking in our room.
Partner

Location & surroundings

Best Western Plus Bathurst Hotel & Suites
150 Main Street, Bathurst, Canada

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Best Western Plus Bathurst Hotel & Suites

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