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The St Regis Chengdu

Chengdu - Sichuan · China

Taisheng Road South, Qingyang District, 88View location

9.2/10Excellent260 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.2/109.2
Neighborhood8.8/108.8
Amenities9.2/109.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The St Regis Chengdu

Located in the heart of Chengdu, The St. Regis Chengdu is a short drive from Tianfu Square and the Taikoo Li Shopping Center. This luxury hotel offers 276 guest rooms with heated floors, LCD televisions, and complimentary Wi-Fi.

Guests can enjoy a variety of amenities, including a spa with massages and body treatments, an indoor pool, a sauna, and a fitness center. Dining options include two restaurants, 24-hour room service, and two coffee shops.

For business travelers, the hotel provides a business center, meeting rooms, and complimentary wired internet access. Free valet parking is also available.

Read more about this hotelShow less

In the heart of Chengdu, The St. Regis Chengdu is within a 5-minute drive of Tianfu Square and Chengdu IFS. This luxury hotel is 1.4 mi (2.2 km) from Taikoo Li Shopping Center. Treat yourself to a stay in one of the 282 guestrooms, featuring heated floors and LCD televisions.

Your pillowtop bed comes with down comforters and premium bedding. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Chengdu? This hotel has 11840 square feet (1100 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • The seasonal pool will be open from May to October.
    • Pool access available from 6:00 AM to 10:00 PM.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Alipay
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 196 for adults and CNY 98 for children
    • Rollaway bed fee: CNY 408.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Donghuamen Archaeological Site 0.9 km / 0.5 mi
Tianfu Square 1 km / 0.6 mi
Sichuan Museum of Science and Technology 1.2 km / 0.7 mi
Chengdu Museum New Building 1.3 km / 0.8 mi
Huangcheng Musque 1.6 km / 1 mi
Taikoo Li Shopping Center 1.7 km / 1 mi
Chengdu IFS 1.8 km / 1.1 mi
People's Park 1.9 km / 1.2 mi
Wide and Narrow Alleys 2 km / 1.2 mi
Kuan Alley 2 km / 1.2 mi
Wenshu Monastery 2 km / 1.2 mi
Zhai Alley 2 km / 1.2 mi
Chunxi Road Pedestrian Street 2 km / 1.3 mi
Sichuan University (Huaxi Campus) 2.7 km / 1.7 mi
Sichuan Radio & TV Tower 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
Show 20 more facilities & services
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 2
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • SaunaExtra charge
  • Spa treatments
  • Breakfast
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    The St Regis Chengdu

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    QUADRUPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE GRAND DELUXEQUADRUPLE • GRAND DELUXEQUA.DX-GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    QUADRUPLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSIC DOUBLE BEDTWIN • CLASSIC DOUBLE BEDTWN.AS-DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    TWIN CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    DOUBLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GRAND DELUXETWIN • GRAND DELUXETWN.DX-GD

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    TWIN GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE TWO BEDSSINGLE • DELUXE TWO BEDSSGL.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    SINGLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE TWO BEDSDouble or Twin • DELUXE TWO BEDSDBT.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The St Regis Chengdu

    Double or Twin DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The St Regis Chengdu

9.2
Excellent
260 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.2 /10
Neighborhood
8.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Rodel
My family and I stayed in 2 rooms. Both rooms were very clean and well maintained. The staff was friendly, welcoming, and very helpful. Highly recommended.
Family
10/10
Exceptional
07 Jul 2026
Xiuqiong
This was the first time ever we stayed at St Regis, it was the best 5 star hotel I have ever stayed! the staff were so friendly sometimes I felt I troubled them too much, they were very cordial, catered to our every request, always with a polite smile even though we ran into them in the hallway, our cleaning lady Ms Tang was so nice, with a big smile and did a terrific job everyday to keep our suite clean.

The hotel is in a perfect location for us, it is closed to everything yet not in the middle of the crowds and noisiness. The facility is up to date, nicely decorated. I especially loved the pool, the water is so clean, temperature is just right, staff is friendly and polite. I enjoyed swimming every morning.

We stayed there for 2 weeks, definitely will return when we next visiting Chengdu.
Family_with_children
10/10
Exceptional
05 Jul 2026
Rajneesh
Location
Friends
10/10
Exceptional
30 Jun 2026
Ken Yin sang
It was a nice stay..
10/10
Exceptional
22 Jun 2026
Gary
Rooms were nicely appointed and had views of the Chengdu. Very centrally located to local restaurants and shopping.
Self
8/10
Excellent
20 Jun 2026
Ayush
Arrived late and wanted to order in room dining. Had to call multiple times. Ordered Ginger tea with lemon and specifically told to put honey on the side. It got delivered after 20 mins as cold and full of honey.
10/10
Exceptional
05 May 2026
Sai
Perfect location, excellent breakfast. English speaking staff, close to all attractions
Family_with_children
10/10
Exceptional
26 Apr 2026
mimie
Big and clean room. Great buffet breakfast
Friends_and_family Family
10/10
Exceptional
02 Mar 2026
Kevin
Helpful staff
10/10
Exceptional
21 Jan 2026
Kwar-Mei
Best value St Regis globally love the sheets abs size of rooms and bathtubs - breakfast was incredible options great Chinese food.
10/10
Exceptional
05 Dec 2025
Daniel
Staffs were very nice.
8/10
Excellent
01 Dec 2025
S
Everything is great, the only complaint is the facility is a bit run down and probably needs more maintenance for this level of hotel.
Leisure Family
10/10
Exceptional
30 Nov 2025
D T
Excellent staff and service. Very good breakfast.
Partner
8/10
Excellent
30 Nov 2025
Rachel
Toilet was not cleaned on first day. We had to ask them to clean it.
Leisure Family
10/10
Exceptional
05 Nov 2025
Jie
The St. Regis suite is very clean and very conformable. Staff is friendly and the breakfast is super good.
Leisure Family
10/10
Exceptional
24 Oct 2025
Patricia
It’s international breakfast with Chengdu local selection for RMB149. Food taste is ok. Room is clean & the service is on the spot. Staffs were helpful especially Zoey who assisted us in trying to find nearest hospital & laundry services. She still remembered that I injured knees badly and asked if I did feel better not. Only bad side is not too near to the metro station, bed is too soft. Just a short distance to chunxi road. I like their pool which is very comfortable and not crowded
Friends_and_family Friends
10/10
Exceptional
17 Oct 2025
Dennis
Spacious toom of 65m2. Dedicated staff.
Leisure Friends
10/10
Exceptional
22 Sep 2025
Yap Joo
The room was spacious and clean. The housekeeping staff was friendly, and the overall service was excellent. The manager stationed in the lobby was also very helpful and approachable. However, the check-in staff were just average—most came across as more “cool” than welcoming.
Leisure Family
8/10
Excellent
22 Sep 2025
Yap Joo
My expectations for a 5-star hotel are significantly higher than for other hotels. The front desk staff is okay, but it doesn’t create a warm welcoming atmosphere. The room phone requires pressing ‘0’ for service, but this isn't clearly indicated. I ended up using my mobile to contact the service instead.
Leisure Family
10/10
Exceptional
10 Sep 2025
Kit Ling
The hotel room is spacious and clean. The staffs are helpful and nice. Will definitely come back again.
Leisure Family
8/10
Excellent
06 Aug 2025
Nazli
Treat yourself to a luxury stay at Chengdu.
Leisure Self
10/10
Exceptional
24 Jul 2025
Adrian

Stay here

Views and room are perfection, great location, great for families
Friends_and_family Family
10/10
Exceptional
31 May 2025
LiiShin
Nice place to stay. Staff are very friendly and helpful. We will come back again.
Leisure Partner
10/10
Exceptional
04 May 2025
Hao Cheng

Great stay

Friendly stuff and excellent butler
Friends_and_family Family
10/10
Exceptional
23 Apr 2025
Verified traveler
We booked a twin double bed room for our family of 4. Overall we enjoyed our stay, breakfast was great with good options and quality, they provided a tent in the room for the kids, great pool which the kids enjoyed a lot. The condition is better than i thought maybe
Friends_and_family Family
10/10
Exceptional
22 Apr 2025
Lisa
Lovely hotel. Exceptional service. Would definitely recommend.
Leisure Self
10/10
Exceptional
08 Apr 2025
yong
Location is best
Leisure Family
10/10
Exceptional
08 Feb 2025
SiYi
This hotel has really good service and everyone is super nice!
10/10
Exceptional
09 Nov 2024
Jiaxuan
Pretty good experience. Big room
10/10
Exceptional
07 Oct 2024
Kenneth

5 stars all the way, great service, convenient

The staffs are really friendly, helpful. The room is very comfortable and clean. Enjoy the breakfast, a lot of choices to choose from. Definitely will return to this place again.
Self
8/10
Excellent
06 Jul 2024
Ying
convenient location with good gym facility
Leisure Family
10/10
Exceptional
09 Jun 2024
Lindsey
We loved everything. The staff was amazing. The room was perfect. Thank you for the best stay
Leisure Family_with_children
10/10
Exceptional
08 May 2024
Verified traveler

excellent services and facility

Service is really great at St Regis, our butler Sherry greeting us at the lobby and have our room arranged beyond our expectation. the hotel is highly recommended for business or leisure.
Business
8/10
Excellent
24 Apr 2024
Verified traveler

Rony

Mostly is good, but I don’t know why their staff make a wrong information told me two nights but only offer one breakfast, it is wasted my time to double check with the website for this, very bad experience and I will think not book the room from the site
Business
10/10
Exceptional
09 Mar 2024
Khar mang
Staffs are very manner & helpful
10/10
Exceptional
28 Jan 2024
Choon Hwee
we have 4 nights of stay. will rate excellence for their service. the staff take care of your request and give their best effort. make you feel at home. thank you .
Leisure Family
10/10
Exceptional
16 Dec 2023
Joshua

Excellent experience with fantastic service!

Our experience at St Regis Chengdu was fabulous! Butler service was a great experience. We had hot beverages served to our room every night upon request. Special commendation to the concierge, Alan. He helped us book tickets to the museum and coordinated our luggage transfer from Chengdu to Shanghai. He went beyond to facilitate the inspection of our luggage contents and even recorded the whole process at our request and shared with us via WeChat! This gave us peace of mind to continue with our travel itinerary. We strongly recommend him for a Service Excellence Award!
We would say that St Regis has really lived up to its name and even exceeded our expectations!
Friends_and_family Family
10/10
Exceptional
20 Oct 2023
TINGTING
Great hotel.
Leisure Family
10/10
Exceptional
11 Oct 2023
Joseph
Excellent reception and service. Lobby staff are all amiable and eager to offer helpful advice.
Hotel is clean and worthy of the rating.
Will stay here next time.
Business_and_leisure Family
10/10
Exceptional
20 Apr 2023
LUCAS
very Good experience
Business Self
10/10
Exceptional
04 Jan 2022
natalya
it was a very pleasant stay. All wishes were taken into account, I especially want to thank the manager and the head chef, who, during breakfast, took into account all my wishes related to allergies
Friends_and_family Family
10/10
Exceptional
02 Aug 2020
Lindsay
I was a little concerned when I arrived because they couldn't find my reservation, but that was quickly rectified. For such an international brand, I was a bit surprised by the lack of English abilities of the staff. However, I truly enjoyed my stay at the St. Regis. The room was spacious and well lit, the bed the was absolutely wonderful, and the amenities were equally excellent. I chose this hotel because of the pool (outside although I could only use it for 2 days because of the weather) and it did not disappoint. I would have liked the pool bar to have been open in order to get refreshments while lounging in the sun all day. Thankfully, there is a Starbucks in the mall attached to the hotel so a quickly scooted over there for a coffee and some dessert. I highly recommend this hotel for its location and its amenities.
Leisure Self
10/10
Exceptional
05 Jan 2020
Verified traveler
Am very impressed with the good service provided by the stuff, special mention is Leo, who give us a lot of help in getting around Chengdu. Leo go beyond his duty to help us around the beautiful city, and even extend his help beyond our stay duration. Well done St. Regis Chengdu. You have a great team!
Partner
6/10
Pleasant
01 Jan 2020
Dustin gee ho

Excellent service as always

The service at St. Regis is impeccable as always. That's why I only stay in St.Regis. However, I was really disappointed in the condition of our room. It was like staying in worn down Super 8 Inn in the states. Absolutely unacceptable. I told the butler and his response was our hotel has been open a quite long time thats why the condition is this terrible. Wow! never heard this before. I am switching to Four Season for my next stay in Shanghai.
Partner
10/10
Exceptional
08 Dec 2019
Jie
I had a great time staying at this hotel. The room is clean, modern and spacious, the property is immaculate, and the service is exceptional. The only drawback is that the lobby is kind of small (maybe it is just the style of St Regis).
Leisure Self
10/10
Exceptional
11 Sep 2019
Verified traveler
Room was exceptionally clean and spacious, love the soft product (great slippers!)

Was surprised that bookings via Expedia does not get loyalty reward points for the stay. Given the price paid this is rather disappointing.
Business_and_leisure Family_with_children
10/10
Exceptional
08 Aug 2019
Verified traveler
Beautiful interior, great hotel staff, and good location. It is near the mall and it had some nice restaurants nearby. All hotel staff members were friendly and helpful.
Leisure Self
8/10
Excellent
17 Jul 2019
Verified traveler
Very nice hotel and good service. The location is a bit far from city.
Business_and_leisure Self
10/10
Exceptional
16 Jun 2019
Rui
The room was a little bit dated. Especially the couch and coushions. They really need to be cleaned or replaced. Other than this, the room was big and the breakfast was really good.
Family
8/10
Excellent
22 May 2019
Thiefaine

Great property.

The hotel is beautiful and clean. The rooms are cery large and very clean.
The checkin was extremely long. China taked longer, but it took us about20 minutes to get checked in.
The room servixe menu was pretty good and service was relatively quick.
Overall a great hotel, but the staff was young and needed a little more training in processes to expedite check in and check out.
10/10
Exceptional
29 Apr 2019
Priscilla

Outstanding stay, wished we could extend it!

We had a superb stay in this property! Cannot fault the service and the level of attention. We were there for an anniversary celebration and the hotel made it extra special. Little gifts for my 7 year old also earned brownie points! If I had to pick one area of improvement, it would be the sound from the air conditioner. Special mention to a staff from the Social Kitchen - Ms. Abby Zhao. A bright, attentive and fast worker, with a ready smile! Buffet dinner at the Social was very yummy, many special dishes.
Family
6/10
Pleasant
22 Apr 2019
Chuwing
Hotel facilities:
Standard hardware of typical five star hotels. Nothing bad but nothing really impressive.

Hotel location:
yes the location is good but still it takes 10 min walk to reach ifs, taikoo mall area for food.... and given it’s really hard to grab a taxi for such a short ride, it’s not a desirable hotel to stay if you are travelling to Chengdu in summer season.

Hotel service:
Terrible! The hotel staff are all very nice. However all lack of proper and professional training. I guess the hotel management s not handled by the st Regis group, it’s really terrible and messy. I’ve got hotel staff calling me and knocking my door after midnight for something I did not requested. I’ve informed in advance the number of us but they still missed out some of the room supplies. They give you apple when you request for Apple while in shangari la they got everything ready without even a request. Everyday we need to queue to get into the restaurant for breakfast. Sometimes they might ask you to sign a “bill” to “confirm you have been to the restaurant” even you have already provided the room number when settled to the seat.(what is the point of this?) The noodle place auntie never really treat your request seriously. She might not cook the right portion and right noodle if you don’t stand there and watch. She put the noodles that fell on the table back to customers bowl and boiling soup. Feels like waiting food at a street market in small alley....
Leisure Family
8/10
Excellent
14 Apr 2019
Verified traveler
Fantastic room, can't find any issues there but the hotel lobby is a little tired which doesn't create the best first impression.
Leisure Friends
6/10
Pleasant
28 Mar 2019
Seh Kiat

Wow! Not!

Everything worked but overall didn’t have a warm feeling much less a wow. Staff were nice but many new staff still needs training. The bed is getting lumpy.
10/10
Exceptional
26 Mar 2019
ZHOU

Spacious room

Room spacious.
Lobby staff quite polite.Gave my daughter a Panda toy.Make her so elated.
Restaurant \"Social \" service still have room for improvement.
Friends
2/10
Poor
13 Mar 2019
Luis Andres

Terrible, dont stay here. Ritz is better.

Absolutely terrible service. I would advise for anyone to stay at the Ritz Carlton instead. Rooms were hot and i was told by a manager that it was because chinese people are cold during this time. And im not chinese, so they dont cater to foreigners? checking in was stressfull because they kept taking people on the side as i was checking in. Room service took 45 minutes for a cheese pizza and it was almost impossible to get a glass of cold water from the downstairs little bar in the lobby.
10/10
Exceptional
15 Oct 2018
Verified traveler
nice and big rooms, well located, buffet diner a bit light, lacking choice
10/10
Exceptional
13 Sep 2018
Wong

Great Location and Great Room

Great Location and Great Room
10/10
Exceptional
10 Sep 2018
David

Highly recommended.

Friendly staff, lovely well appointed and comfortable room. Great location.
8/10
Excellent
06 Sep 2018
Verified traveler

will come back again

its a nice hotel~~
10/10
Exceptional
02 Sep 2018
dip

Great location in the centre of town.

The stay was great from the place and all the staff were great.
2/10
Poor
15 May 2018
Sophia

Terrible service, ruined our whole trip

Totally incompetent hotel staff and management, not worthy of the St. Regis brand. In sweltering 80-90 degree Chengdu our air conditioner unit was totally broken, each day we would tell the front staff that our room wouldn't cool below 80 degrees, and each day they would tell us it \"appeared to be okay.\" Each night we would wake up in the heat and each morning we would be groggy and have to nap during the day and experience less of our trip. Undoubtedly the lowlight of our trip, I am extremely disappointed in our stay at the St. Regis Chengdu. Hedge your bets and stay at the Ritz, we had better service going there one night for dinner and drinks than we did during our entire stay at the St. Regis.
Family
10/10
Exceptional
27 Apr 2018
Verified traveler
Absolutely fantastic service, private dining, and arrival/departure services. Very fair price given the quality of service.
10/10
Exceptional
01 Jan 2018
Tim
地处市中心，不管出游还是享受美食皆十分方便。服务贴心，设施非常人性化，感觉很舒服。住过很多酒店，这一家是感觉最好的一家之一，值得追捧。如果全国各大城市都有的话就更好了。
10/10
Exceptional
12 Nov 2017
salam

Nice Hotel and good view, nice staff

Nice Staff Sunny, she is very helpful and do her best to find two rooms in the same floor and closer together.

Room is good and nice.

Good experience to enjoy free drinks and foods at 5:30-7:30pm. everyday.
Foods and drinks is good.
10/10
Exceptional
26 Jun 2017
ROBERT

Five Stars.

Excellent. Large, beautiful room. Great lunch buffet. Best indoor pool I have ever seen.
Partner
8/10
Excellent
04 Jun 2017
Verified traveler

Good experience

Friendly staff , had a very warm welcome , concierge very helpful and try their best to accommodate me. I stayed in the st regis suite , it was a nice experience, butler service was ok , nothing special, felt a bit pressured to tip, the spa was very big and nice and priced so cheap considering the many services I requested. Location is nice , in the middle of the longest shopping district that stretches for miles.
10/10
Exceptional
04 Jun 2017
Michael
Beautiful property with great facilities and staff!
10/10
Exceptional
01 May 2017
H

Unparalleled service, for an affordable price

- Quick check in
- Attentive staff
- Wonderful facilities
- Great Location
- All-round incredible experience
10/10
Exceptional
14 Apr 2017
john

Couples vacation

Very friendly and helpful staff
Partner
10/10
Exceptional
19 Dec 2016
Robert

Delightful business oasis in downtown Chengdu

Great new hotel in downtown Chengdu. Rooms spacious, well appointed and comfortable, well insulated for privacy, no hallway noise. All the finer details well attended to, and excellent service, from checking to cleaning to greeting upon arrival. Definite 5 star service
8/10
Excellent
24 Sep 2016
Paul
Staff were polite and helpful especially Rebecca, she has all the right answers for my questions. Room was very clean and spacious, the fitness center and swimming pool were great and the restaurant was good too. I enjoyed my 5 nights stay there. Will say there again next time.
Partner
10/10
Exceptional
21 Sep 2016
Phil

Very good room and brilliant people.

I stayed at St Regis Chengdu for a total of 3 nights, on two occasions within the same week in September 2016, after spending consecutive nights drinking and dining there in the week before, in preparation for a Skype interview (to ensure Internet connection) and for my upcoming stay at St Regis Lhasa. Despite some major doormen/taxi issues, I very much enjoyed my time at St Regis Chengdu. The beds and their special pillows were extremely comfortable, and I slept as if a fish in a pool. The linens and towels were always white. The night view from the room was quite soothing. I also very much enjoyed watching BBC in the tub, outside the spacious shower room. Most importantly, however, I enjoyed my time at the hotel because of the hospitality and assistance that some of its staff extended me, namely, Quincy, Ersipit Pelawi, Ly Wu, Gary, Sabrina Liu and Sunny both of whom also helped me deal with my upcoming stay at St Regis Lhasa, a concierge who most efficiently (and for RMB200 cheaper than I had thought) got me a bottle of scotch for my trip to Lhasa, and all the bar staff especially Jessica (who since left), Aimee, Karron, Sophia, Lucy and Micky who were all extremely sweet. I practised quite a bit of Mandarin with Karron on one morning. The two seamstresses who mended some of my old clothes were both very good. The management was very generous in giving me a complimentary spa treatment during my first stay (and surprised me on the complimentary part when I checked out).
10/10
Exceptional
13 Sep 2016
Verified traveler

Great and comfort

great and comfort, will stay again next time. Super great experience
10/10
Exceptional
25 Jul 2016
CR

Outstanding experience

Great experience for an English speaking foreigner. Staff is gracious and helpful. Walking distance to Tianfu Square and Chunxi pedestrian road for shopping. Several concerts at nearby soccer stadium interrupted traffic to that area of town. St. Regis was far enough away that is was not a problem. Electric plugs are multinational. Sitting areas and bathroom were luxurious. Large closet for clothes. No problems with the hotel so we could focus on visiting the sights of Chengdu...tell the Panda's hello for me when you go.
Partner
10/10
Exceptional
08 May 2016
Verified traveler

Fanastic Business Trip Stay @ St Regis

comfy stay
hotel condition are quite good
10/10
Exceptional
07 Feb 2016
Verified traveler
Luxurious hotel with excellent amenitiesand good location. Staff very courteous if slightly inexperienced.
6/10
Pleasant
01 Jan 2016
GUAN WUI FABIAN

Review of St Regis' Service commitment.

For a five star Hotel, St Regis Chengdu felt oddly least welcoming and comfortable.

Unlike St Regis in other cities, I do not feel welcomed at check in and missed the attentiveness of the Hotel preparing for my young child. Bathrobe, flip flop etc. When I am put up in the major brands, such attentiveness is never missed.

Even when I encountered an incident with a non~functioning room key during a rush, the front desk personnel was not the least apologetic and simply took his time to resolve the matter while leaving me in the lurch, wondering what really happen!

I have always held St Regis in the above Five star category, but I am rather disappointed by the service of St Regis in Chengdu.
Family
10/10
Exceptional
18 Nov 2015
Andrea

Highly Recommend

Weekend trip with a friend to tour Chengdu. Beautiful hotel, outstanding breakfast and lunch buffets. Impeccable service. Highly recommend. We were in the car a lot for our tours, so can't quite comment on the neighborhood, but it was within walking distance to food stalls, shopping and restaurants.
Family
10/10
Exceptional
18 Jul 2026
Elizabeth
Excelente! El personal muy amable
Friends_and_family Family
10/10
Exceptional
05 Jun 2026
Francois
Nous avons passé 12 jours dans ce luxueux et magnifique hôtel. Tout était remarquable, à tous points de vue, et l’ensemble du personnel était parfait. Nous avons même eu des démonstrations d’ouverture de bouteille de champagne au sabre par les majordomes, et Jerry est celui qui a fait la plus belle prestation, avec le plus de prestance et de maestria. Il m’a appris comment « sabrer le champagne » et permis de prendre part à la cérémonie, un fantastique souvenir. Par ailleurs, Jerry nous a apporté une aide précieuse à plusieurs reprises et donné des informations avec professionnalisme et gentillesse, et il a largement contribué à rendre notre séjour très agréable. Son anglais est excellent.
Partner
10/10
Exceptional
24 May 2026
DAVID
Breakfast variety is good . Thanks to concierge staff who helped us to arrange transportation to airport in early hours of the day . And special thanks to the two concierge staff on duty around 5am who made an effort to verify the corresponding booking and driver’s identity for our safety sake .
Family
10/10
Exceptional
08 Apr 2026
YESSIKA CAROLINA
Todo perfecto.
Friends_and_family Family
6/10
Pleasant
04 Apr 2026
Shih Ho
酒店已經舊了。
早餐選擇不多。
服務到位。
只是房間比較舊。性價比不高。
Friends_and_family Family
10/10
Exceptional
17 Mar 2026
celia sebastiana
Great
8/10
Excellent
27 Jan 2026
JONGHYUN
로비 직원들이 친절하고 영어로 소통이 가능합니다. 시설이 조금 낡았지만 가격대비 훌륭한 시설과 서비스였습니다. 조식도 다른 세인트레지스 점보다는 부족하지만 청두의 다른 호탤들과 비교했을 때 괜찮은 편입니다. 다만 버틀러는 검정코트에 젊은 남자들인데 영어로 소통이 안되고 담배냄새가 많이 났습니다.
10/10
Exceptional
10 Jan 2026
Ya Chun
舒適客房
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
soeherman
Kamar besar dan bersih, layanan butler bagus
8/10
Excellent
01 Jan 2026
Sue-Anne
Very comfortable
Partner
2/10
Poor
01 Dec 2025
YUSUKE
受付で更に14万円ほど請求されたが、あれはデポジット？お金返ってくる？
10/10
Exceptional
15 Nov 2025
Christoph Pascal
Super Hotel. Mit genialem Frühstücksbuffet. Auch das Zimmer war sehr gross und das Bett topbequem. Bei einer nächsten Reise würde ich mich wieder für dieses Hotel entscheiden.
Self
10/10
Exceptional
13 Nov 2025
Ole W
Hotel interiors need a bit of updating
10/10
Exceptional
30 Oct 2025
Hans
Ein wirklich einmaliges Luxushotel! Extrem freundlicher Service! Hervorragend ausgestattete Zimmer! Die Zimmer sind nicht sehr elegant sondern auch ein Abenteuer mit tollen technischen Raffinessen.
Hervorragendes Frühstück! Zwei Pools davon ein Außenpool! Tolle Lage! Ein absolutes Weltklasse – Spitzenhotel!
Friends_and_family Family
8/10
Excellent
11 Oct 2025
SABRINA
The property is a bit far from the city center, but it’s a very elegant hotel with excellent service. The staff is friendly and attentive, the room is comfortable, and the breakfast is truly outstanding.

Housekeeping was excellent — the room was always spotless, and they consistently left plenty of bottled water and small treats for us, which was a lovely touch.

That said, the hotel could use a light renovation — for example, the bathtub tiles were stained due to age, and the bar area would benefit from a more inviting and modern atmosphere.
Leisure Partner
8/10
Excellent
30 Sep 2025
Elizabeth
Estoy aquí solamente por escala es un hotel cercano al Aeropuerto
Friends_and_family Family
10/10
Exceptional
18 Sep 2025
Veronica

Lujo

Muy lujoso hotel, personal muy amable, instalaciones impecables
Friends_and_family Family
10/10
Exceptional
17 Sep 2025
Wai Yi Winnie

舒適的酒店

房間整潔設備齊全，服務很好，酒店有健身室和泳池
Friends_and_family Friends
10/10
Exceptional
10 Sep 2025
Yazmin
Como todos los St Regis, al nivel.
Partner
2/10
Poor
09 Aug 2025
Verified traveler

Customer satisfaction / management issue

Aircon for the first room is malfunction, then we change the room. When we take the new room card, the attitude of the front staff is awful. They hurry us to pack our luggage to move to new room because they want to sell the room to other customer. We wonder they don't care about customers ' feeling and satisfaction. Outdoor temperature is over 40 degrees but they still sell the room without fixing the aircon. It is a management issue. The second room conditions is not good and dated. Room size is huge but not optimise. Waste a lot of space for nothing. Cloth closet is unreasonably small.
Friends_and_family Family
10/10
Exceptional
04 Jul 2025
Put fan

Good

整体很好
Partner

Location & surroundings

The St Regis Chengdu
Taisheng Road South, Qingyang District, 88, Chengdu, China

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The St Regis Chengdu

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