Name: Phoenix Hotel Pyeongchang
Address: 174, Taegi-ro, Bongpyeong-myeon, Pyeongchang-gun, Gangwon-do, 25307, KR

10/10

Exceptional

08 Jun 2026

SUNGOOK

깨끗하고 산뷰가 좋았다 세면대에 비누가 없었다 5개월 전에는 작은 비누가 있었는데...

Self

6/10

Pleasant

22 Feb 2026

Ngan

Would

10/10

Exceptional

14 Jan 2026

Stefen

Great facilities for skiing

Partner

10/10

Exceptional

24 Jun 2025

Yong Soo

It's clean and the breakfast is grea

It's clean and the breakfast is great. It seems like it would be good to extend the face-to-face check-in.

Friends_and_family Family

10/10

Exceptional

13 Jan 2025

Franklin

Location

6/10

Pleasant

21 Dec 2024

Deborah

The hotel is beautiful and in a great location. The room was not as clean as I hoped with hair in the sink and shower. The door did not open correctly. We were four and only received one towel, we did receive extra upon request. Beds were not the most comfortable.
The hotel holds several events and during this time guests cannot use exits or make use of the only bar available. I was surprised with the lack of options at the hotel for coffee/snacks and drinks.

Leisure Family_with_children

6/10

Pleasant

05 Dec 2024

agnes

Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English.

Leisure Family_with_children

8/10

Excellent

28 Sep 2024

SeongBae

ㅇㅇ

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Wallie

Excellent staff and accessibility

Leisure Self

4/10

Poor

04 Jun 2024

soojin

방과 화장실의 청소상태가 엉망입니다
수건에는 머리카락이 붙어있고, 테이블은 물걸레질도 안하는지 얼룩이 여러곳에 남아있습니다
침대보에는 피자국이 있습니다

Partner

10/10

Exceptional

06 Apr 2024

MARYAM

The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.

Leisure Family

10/10

Exceptional

04 Mar 2024

De Yuan

I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.

Leisure Family

10/10

Exceptional

11 Feb 2024

Sung Joon

Best ski resort in Korea

Gave me a free upgrade and wonderful service it was unforgettable trip two thumbs up

Partner

2/10

Poor

10 Jan 2024

Choon Sheng

Stay at your own risk!

Leisure Family_with_children

8/10

Excellent

25 Dec 2023

Yu

It's at the centre of the ski resort, so very convenient to go anywhere, dining, shopping or skiing.

Leisure Family

10/10

Exceptional

07 Dec 2023

Sophie

Stayed in renovated superior double room that was very clean and neat. No bath but spacious shower.

Business Self

10/10

Exceptional

24 Jul 2023

Doo Yong

This hotel is kids friendly and good environment for family. The room condition was excellent and comfortable. Overall satisfied!

Leisure Family_with_children

10/10

Exceptional

23 Jul 2023

SUN YOUNG

직원분들이 매우 친절하시고,
호텔도 쾌적하고 매우 좋았습니다.

Friends_and_family Family

10/10

Exceptional

23 Feb 2023

Verified traveler

다시 가고 싶은곳

직원들의 친절과 매일 청소및 청결함 유지가 너무 맘에들었음.다시가고 싶은 곳임

Self

10/10

Exceptional

06 Feb 2023

JUNG HO

호텔에 대한 불만은 전혀 없었으나, 스키장 리프트권이 오전권이 없다는게 정말 불합리적이라 생각 듭니다.
오전만 타고 가는 사람도 꽤 많을텐데 너무 불합리적입니다.

Friends_and_family Friends

10/10

Exceptional

15 Jan 2023

Christopher

Was a great stay, clean quiet and close to the lift.

10/10

Exceptional

25 Dec 2022

Jonar

We stayed in a room in front of the slope/snow park. View was majestic!

Leisure Partner

2/10

Poor

18 Dec 2022

Verified traveler

Very unpleasant experience

Staffs(espeically some of front desk) seems unprofessional and very unfriendly. Managing is look unorganized at all.

Friends_and_family Family

10/10

Exceptional

25 May 2022

Kibok

객실이 상당히 넓고 슬로프 뷰가 시원했어요. 윈도우 시트가 창문을 따라 길게 놓여있어서 멍 때리기 좋았습니다. 객실과 화장실 모두 청결하고 프런트 직원분도 입퇴실 때 모두 친절했습니다. 황석정 비슷한 이름의 여자분이셨는데 기억력이 가물하네요. 죄송. 당일 예약하고 갑자기 떠난 여행인데 현지 맛집까지 추천해 주셔서 식사까지 맛있게 하고 돌아왔습니다.

Partner

10/10

Exceptional

04 Feb 2022

MR ANTHONY

Great location, staff

Easy to get to from Seoul, great location just metres from ski lifts. Staff very friendly and helpful, particularly on reception. Good (buffet) food. Room spacious and well-equipped

Self

10/10

Exceptional

24 Jan 2022

Verified traveler

Awesome, great view, comfy :)

Partner

10/10

Exceptional

31 Dec 2021

jieun

Excellent for ski trip

방이 굉장히 깔끔하고 생각보다 공간도 넓었습니다.
직원분들도 굉장히 친절하셨습니다.
스키장과 바로 연결되는 통로가 있어 이동이 편리했고,
스키 장비를 보관해주고 부츠를 말려주는 서비스도 제공해서 정말 좋았습니다.

Partner

10/10

Exceptional

30 Dec 2021

YENIE

Staffs were very friendly. Best hotel in the area. Easy excess to the slopes !

Leisure Family

6/10

Pleasant

05 Nov 2021

Verified traveler

청결함은 별로 직원들은 친절

좋은 환경의 호텔이나 청결함은 별로. 컵안에 커피 찌꺼기가 남아 있었구요. 화장실 바닥도 별로. 직원들은 친철. 8시 이후 무얼 먹을수가 없더군요.

Business

10/10

Exceptional

12 Aug 2021

Jakyung

가족단위 만족스런 숙소(수건세탁신경써주세요)

가족여행 형태로 패밀리럭셔리<스위트+트윈> 를 예약했다. 시부모님, 시동생아기도 함께하는 일정이라 독립된 공간이 필요했는데 아주 적합했다.

예약이 많이 안되는 방이라 그랬는지
방에 블라인드고장과 하우스키핑이 잘안되어있긴했지만 바로 서비스가 이루어졌다.

스위트룸 쪽의 욕조는 훌륭했고.
거실이 적당히 넓어 쾌적했다.

산,정원 뷰가 초록초록하여 눈이 편안했다.
데스크 직원분들 모두 친절했다.
정원에는 아이들이 즐길수있는 시설이 여러개있고
수영장시설도 아주 잘되어있었다.
케이블카를 타고 올라가면 가슴이 탁 트이는 전경이.펼쳐진다. 꼭 올라가보라고 추천한다.

조식도 적당히 다양한 메뉴로 가격면에서도 적합한 내용이었다.

단 욕실수건이 좀 불편했는데.
세탁을 어떻게했는지. 새로받은 모든수건에서 정액냄새가… 불쾌한 냄새. 그리고 새로받은 수건사이사이에서 나온 머리카락들…

세탁이 덜 된 수건 부분을 빼고는
가족여행으로 최적화된 숙소였다.
조용하고 뷰 좋고 친절한 직원분들께 감사한다.

룸청소 + 세탁하시는 분들이 조금 더 신경써주셔서
호텔 전체이미지가 이런걸로 깎이지않게 하면 좋겠다.

Friends_and_family Family

10/10

Exceptional

09 Aug 2021

Verified traveler

가족여행으로 좋아요

여름휴가로 잘 다녀왔어요~!!

Friends_and_family Family

8/10

Excellent

03 Aug 2021

Sung Hwan

It was good enough.

We enjoyed mostly but expensive frozen foods(or foods
felt like frozen foods or poor quality foods) made me sad.

Friends_and_family Family

10/10

Exceptional

24 Jul 2021

Deborah

Great Hotel Resort

My stay was amazing! My room had beautiful view of the hill and I had taken the cable car up to the top of the mountain for view of the sunset. It was well worth the ride. The mattress was comfortable and linens were clean and pressed. I highly recommend this hotel/resort. There are many fun activity options at this location.

Partner

10/10

Exceptional

21 Jul 2021

Jeong Oh

너무 만족했어요.

룸 컨디션도 좋았고 주변 시설도 너무 좋았습니다.
기회가 된다면 다음에 또 방문하고 싶습니다~!!

Partner

10/10

Exceptional

10 Jul 2021

Jungho

It's very good to stay for business trip.

Business

8/10

Excellent

09 Jul 2021

SangBong

휘닉스평창호텔

가족 단위로 휴식을 취하기 좋은 곳 입니다. 직원들 모두 친절하고 아침 식사도 만족스러운 수준 입니다.

Friends_and_family Family

10/10

Exceptional

29 Mar 2021

JAEYUN

내부 컨디션도 좋고 조식도 맛있었어요.
비수기여도 주변 즐길 거리가 많아서 즐겁게 보냈습니다

Partner

10/10

Exceptional

24 Mar 2021

Oh Sung

좋았던 여행

부부가 여행을 했습니다. 오래전에, 20년도 더 오래전에, 아이들 데리고 스키타러 왔던 기억이 납니다. 코로나로 인해 손님들이 적어서 한적하기까지 했는데, 아침 부페식당에는 그래도 밤에 보았던 차량의 수보다 손님이 많아 보였습니다. 청결하고 조용해서 좋았습니다. 다음에 다시 올 예정입니다.

Friends_and_family Family

10/10

Exceptional

08 Mar 2021

Domenique

Couple's Ski Trip

I might be a little biased since we stayed in one of the suites, but I absolutely loved everything about my stay! The TUB *swoons* it was amazing! I am a plus-sized woman and I fit with room!! We both took baths on the first night and relaxed in the living area. The suite came with stemware and wine opener (just in case you wondered). I peeked in a standard room and could see myself staying in one of those also. Very comfortable size.

Convenient store and restaurants within walking distance. Great views from our room. The clothing rental, equipment rental, and admission to the slopes were included in our stay (and I dont remember paying extra for it to be so). Breakfast (buffet) was decent, but there was a million people trying to eat at 930am so we didnt get seated until after 10am. That was the ONLY con. Great service. Lots of smiles. Great amenities!

Partner

8/10

Excellent

20 Jul 2020

Mi Ran

Nice place for family

Great stay, very clean and friendly staff
BBQ camping is a good option

Friends_and_family Family

10/10

Exceptional

14 Jun 2020

Anthony

Lovely overnight getaway.

This was a special overnight retreat and am happy to say it was a lovely stay. The room, the staff, and grounds were above expectations. The bed was perfectly soft and comfortable. The bathroom, like the rest of the suite, was big and spacious with a comfortable bathtub. Before arriving the staff took note of my questions and requests and placed us in a room with a beautiful view of the ski runs and grounds at the base of the mountain. The dinner buffet was delicious and well worth the 69,000 won per person. My only compliant would be the coffee and tea prices at the coffee bar. For a place where people are already spending a lot to be there, coffee and tea could be priced more reasonably.

Partner

10/10

Exceptional

02 Jun 2020

Verified traveler

I liked everything. A good stay. I strongly recommend.

Leisure

10/10

Exceptional

24 Feb 2020

Yoseb

Great hotel to stay and enjoy snowboarding!

My friends and I originally planned for a two-days trip, but we decided to stay one more day. The facilities were great and chill. Especially, we loved how there was a staff that keeps and cleans the snowboarding goods. This was fantastic because whenever we tried to wear them, they were dry and hot. I strongly recommend the stay at this hotel.

Friends_and_family Friends

10/10

Exceptional

10 Feb 2020

Michael

Best Resort at Phoenix Snow Park

Absolutely love this resort!!! Easy access to chairlifts, friendly helpful staff, and spectacular view of Phoenix snow park from the room.

Self

10/10

Exceptional

28 Jan 2020

Karen

A very nice hotel to stay in Pheonix Snow Park

The Pheonix Hotel was a very nice place to stay. it was clean, spacious and very convenient for skiing at the resort.

Friends_and_family Family

6/10

Pleasant

13 Jan 2020

KF

Property has easy access to ski resort but is overpriced.

Leisure Family

2/10

Poor

06 Jan 2020

Spencer

Terrible Cleanliness

Found hair in the bed that was definitely not mine. It had to be from the cleaning ladies and that is just disgusting.

Self

10/10

Exceptional

04 Jan 2020

Verified traveler

helpful and mind staff ,good location. reception have very good english.

Leisure Family

8/10

Excellent

27 Dec 2019

JohnnyLeong

Room is spacious and clean.
Staff is helpful. Overall property is excellent for family too. Nearby amenities with shop restaurant and convenience store.

Leisure Family

8/10

Excellent

21 Jan 2019

James

A nice room

The hotel was nice. The morning breakfast was decent but pricey. I was also lucky enough to catch a Koop concert. One bad point was that one of the two elevators was broken towards the end of the stay. A good point about the elevators though was that there was no annoying key card system. That is especially helpful for people lugging around ski equipment.

Family

8/10

Excellent

28 Dec 2018

Jeffrey

Condo room is nothing fancy but works

Nice clean condo room. It was our first time staying here so we learned a lot about what to bring the next time. #1, bring bath towels as the condo only furnished face towels. #2, bring a coffee maker. There’s a very small kitchen with a one stove burner but we really could’ve used a cup of coffee in the morning. #3, either bring a fan or figure out how to adjust the thermostat. We couldn’t figure out how to adjust it besides turning it off. Leaving the window open in the dead of winter is an option but that’s another extreme.

Overall it was a great room, very basic room with the essentials. A decent price for a family and its walking distance to the ski lifts which ultimately is why we chose to stay there. Knowing now all of this information we’ll plan better but we’d stay here again.

Family

8/10

Excellent

13 Aug 2018

Brett

Great stay

Overall, it was a great place to stay. The staff and location was good. Didn’t eat at the restaurants but there was a good variety of food. There were a lot of activities to do such as going up the gondola and looking at the view on top of the mountain. We could feed the sheep there and also a cafe.

Partner

2/10

Poor

22 Jul 2017

Dan

The Hotel that we had reserved was closed.

Our reservation was at the Phoenix Park Hotel. A well rated hotel with full amenities. When we arrived at the destination there was construction barriers blocking the driveway to the hotel. i walked to the door and there was a sign on the locked door. The sign was all in Korean so it did not do me much good. after an hour and talking to various individuals (through google translator) we were directed to another building and given an \"upgrade\" to the condo next door. The room was more of an empty dorm than a hotel. It was steaming hot. One room had a bed (and nothing else in it). The second room was just an empty room (floor to floor nothing). We area family of six this was not sufficient. (our reservation was for a family triple that had two beds in each room). I went back to the front desk of the condo and handed in the keys and we went and found alternative accomodations on our own about 45 minutes away. Expedia was of no help since you can only call them and an international call at that time was not an option,.

Very disappointed as the original hotel seemed to be a good option for us. Not a word form Expedia or the hotel in advance that the construction was going on.

8/10

Excellent

05 Feb 2017

Ivan

Convenient and Clean

Convenient access to ski shops, lifts. Local food across the road (about 5 min walk) is good too. Skiing area is not big but good enough for short stays and beginners.

Family

6/10

Pleasant

03 Feb 2017

Natalie

Close to ski location

I cannot reach the hotel by phone for few times and their email address is not easy to find. I try to reach the hotel through email but they take nearly a week to reply me which I had already check-out. It is not easy to go from airport if you arrive later than 8pm, the only way is to take the latest 3hrs bus to Wonju and change 1hr taxi, the cost is quite high.
Luckily they let us to check-in after their mentioned \"check-in time\". For the room is big enough can quite comfortable. Nearby facilities is good, specially ski location and the water area for hot spring. I will recommend this for family trip if taking a earlier flight.

Family

6/10

Pleasant

30 Jan 2017

Verified traveler

Excellent location

Conveniently located next to the lifts. The room is very spacious but dated.

4/10

Poor

28 Jan 2017

celine

Very close to the ski area

This hotel is old and not cheap, no amenities provided, no toothpaste, toothbrush, mineral water.

6/10

Pleasant

16 Jan 2017

Verified traveler

Average comfortable room, convenient ski location

The hotel location is convenient for skiing. All ski tracks are just right outside of the hotel. And shuttle buses from airport and city various stations drop off and pick up from hotel lobby. The hotel's western restaurant serves buffet dinner which my 2 teenagers loves. The hotel room was average, eith hot water kettle and a few glasses. But it doesn't provide bathroom accesssries like tooth brush etc.

We booked family trio room with one queen bed and one single bed, the reception first saw 2 beds and immediately insisted that we didn't have the reservation with the hotel but with the condominium, and sent us there. Then when we walked down to the Condos, we were referred back to the hotel that our reservation is with the hotel. It was a bit annoying but the condominium reception was kind enough to send 2 staff to help with out luggage to move back to the hotel. The rest of the stay was smooth.

6/10

Pleasant

13 Jan 2017

wizzardthing

Ski slope only

Hotel didn't provide any amenities instead they provided for purchase, i don't know why.

8/10

Excellent

24 Dec 2016

Celeste

Superb location

The great location, great view from the room and superb proximity to the ski resort more than makes up for the slightly dated rooms

Family

10/10

Exceptional

14 Jan 2016

Anderson

Great stay at pheonix hotel

Great stay. Will go back there again!

Family

10/10

Exceptional

13 Jan 2016

Sasan

A Family Ski Resort to be !

Very nice Hotel, very comfortable rooms with nice view. Easy access to the mall and Water Park

6/10

Pleasant

05 Jan 2016

Ho

need renovation, but staff are nice

The facilities and furniture are too old. The hotel needs renovation. Hoever, the staff, particular the housekeeping staff are very nice.

Family

4/10

Poor

29 Dec 2015

Agnes

Everything is chargeable in this hotel. Even asking for extra blanket and the basic coffee, tea and mineral water.Make sure you pack your tooth brush and paste.
The room stinks and smell of smoke though it is a non-smoking room.

We booked for a room that was meant for 2 adults and 2 children, but were given a queen size bed. Then we double check again, and this were given the answer that an additional single bed will be sent to our room but with 2 children, you need more than just a small single bed.

Family

8/10

Excellent

15 Dec 2015

Verified traveler

Overall, great stay

The hotel is great~ room is spacious and clean~ U can find good restaurants nearby~ it only takes minutes to get to those ski slopes~ staff are helpful and nice and speak good english~ sadly the hotel does not provide shower gel and shampoo for free.....overall, a great stay!

Partner

8/10

Excellent

15 Dec 2015

FONTENILLE

Great but incomplete experience

Premium location but service is lacking at reception and in the restaurant. Overall a hotel with a lot of potential but with poor level of supervision.

Partner

8/10

Excellent

09 Dec 2015

Henry Lim

Great view.

The view was great. However the toilet bowl need to upgrade to auto wash and seat warmer for winter period.

Family

6/10

Pleasant

21 Feb 2015

Emily

Phoenix Park

Ski in ski out was great, hotel was old and amenities were limited.

Family

8/10

Excellent

10 Feb 2015

sukree

Very close to ski park

Comfortable ,
suitable for family ,couple and friends
Very close to ski park

10/10

Exceptional

13 Jan 2015

David

ski korea

Very impressed

Family

8/10

Excellent

05 Dec 2014

Tommy

Stay for Skiing

The room we stayed in this hotel was quite big. It was a traditional decorated room. The hotel is located beside the ski house. So you can just walk a two minutes walk for skiing.

8/10

Excellent

02 Dec 2014

Verified traveler

Nice ski resort

Hotel is very close to ski slopes. Very accessible from Seoul via shuttle bus

8/10

Excellent

28 Nov 2014

Verified traveler

Good Ski Resort

Easy access to the ski park. Young Children had a good time on snow sledding - a small area with gentle slope.

10/10

Exceptional

19 Jul 2026

YONG SUNG

요청한 사항들은 친절히 다 들어줍니다. 조식도 깔끔하고 좋아요.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Jae Young

아침식사 가성비가 좋았습니다. 주변 경관도 좋았습니다.

Partner

10/10

Exceptional

11 Jun 2026

SHIN

호텔객실 깨끗하고 전망도좋고
다 좋았습니다
다음에 또가고싶네요

Friends_and_family Friends

8/10

Excellent

03 Jun 2026

KIM

직원 응대 불친절
다른 사항들은 대체로 만족스럽지만
시설들 대부분이(사우나, 정상 카페)오픈하지 않아 아쉬웠다.

6/10

Pleasant

19 May 2026

Kyungbin

보통

Business

10/10

Exceptional

11 May 2026

Hee Sook

객실은 매우 깨끗했으며, 친절한 직원., 맛있는 식사였음!!!

Self

10/10

Exceptional

28 Apr 2026

Ju Eun

직원 친절

Partner

10/10

Exceptional

13 Feb 2026

SUNGOOK

깨끗하고 11층산전망 조용해요 아침 산위로 해뜨는것도 좋아요

Self

8/10

Excellent

20 Dec 2025

Jaesun

뷰가 좋아요
근데 외국인 고객이 좀 시끄럽네요

10/10

Exceptional

02 Dec 2025

heung keyu

객실이 깨끗하고 넓었습니다
다만 조금 아쉬웠던것은 입실할때 프론트가 다른곳(콘도)과 함께 운영이 되어서 헤갈렸습니다

10/10

Exceptional

11 Nov 2025

Sungyel

칮널하구 아주 만족합니다

Friends_and_family Family

10/10

Exceptional

03 Jul 2025

JIEUN

깔끔하고, 조식도 맛있는 곳

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

JIHYE

침구 편하고 암막커튼 빛 완벽차단해줘서 숙면 취하고 푹쉬다왔어요~
부대시설, 주변관광지 다 만족해요

Friends_and_family Family

10/10

Exceptional

23 Jan 2025

CHANG

좋았습니다
다음에는 풀로 예약시도하겠습니다

Friends_and_family Family

2/10

Poor

12 Jan 2025

Taekyung

불결한 청소상태 및 프론트데스크의 미숙한 운영으로 체크인 지연이 1시간30분 이상됨. 하지만 책임자의 안내 및 사과는 듣지 못함

Friends_and_family Family

6/10

Pleasant

04 Jan 2025

Boyoung

휘닉스 호텔 시설은 나쁘지 않으나, 방음이 안되는
편이고 밤에는 난방이 그리 좋지 않아 추웠으나 오후부터 문의할 수 있는 프론트가 마감이여서 호텔이라고 하기에는 사용이 불편했습니다

8/10

Excellent

04 Dec 2024

Jinwook

다 만족했습니다 숙소도 깨끗하고 정리
잘 되어있었어요 다만 로비에 직원이 없어서 불편.

Business

10/10

Exceptional

10 Nov 2024

chulhee

편한한호텔

편한한 하루보냈어요
또 이용하고싶네요

Partner

8/10

Excellent

10 Nov 2024

WOOGYEONG

뭐 그냥..

오래된 편이라 이해한다지만 어디선가 올라오는 하수구 냄새는 좀 거북했습니다.

Friends_and_family Family

8/10

Excellent

03 Nov 2024

SERIM

뷰가 좋았던 숙소 입니다 샤워 가운이 없던 점, 탁자나 세면대등 곳곳이 이물질이 있어서 불쾌했습니다

Partner

4/10

Poor

21 Oct 2024

Verified traveler

재방문 노…

호텔 전화 연결이 넘 안됨.. 호텔 복도 청결 상태 많이 안 좋았고 룸 컨디션은 카펫 창틀 커텐 청결 상태 별로라 찝찝했음 부대시설이나 외부 산책로도 좀 아쉬움ㅠ 재방문 의사 없음..

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Junghyun

또가고싶은 호텔

모든게 완벽한 여름휴가였어요
룸컨디션도 좋았고요
한가지 아쉬운건 앞방 아이가 너무 소리를 질러서
아동학대로 신고해야 하나? 할정도로 시끄럽게 고성을 질러서 불편했어요. 호텔 복도에서 정숙은 기본매너인데 부모님도 엄청 시끄럽더군요. 이건 호텔에서 잘못하신게 아니라 그분들 개인이 문제인거라…
호텔 직원분들 다 친절하셨고 정말 극성수기라 너무 지치실법도한데 응대 잘해주셔서 감사했습니다.
저희는 워터파크 눈탱이맞았어요 ㅎㅎ 그냥 아무생각없이 갔다가 웬만한 호텔방값을 내고 입장했어요 ㅠ
태기산cc 도 저렴하게 재미나게 이용했고요
루지도 재밌었고 음식도 맛있었어요
저는 커피 너무 좋아하는데 집에와서도 조식커피 남기고 온게 자꾸 생각나네요 ㅠㅠ
저희 다담주에 다시 가려고요 ㅎㅎ

Friends_and_family Family

8/10

Excellent

01 Aug 2024

soobin

첫 방문이며 2박3일 묵었습니다
3시 체크인이지만 2시20분쯤 룸 배정 받았습니다
호텔동 룸 컨디션은 기대한 거 보다 좋았습니다
다만 급하게 정리하고 배정 받은건지
기본으로 있어야 할 수건이 2장 밖에 없었고
변기 커버에 소변이 튄 자국이 있었습니다
그것도 시간이 오래된게 아닌 얼마 전의 자국이더라구요
물로 닦아내고 수건도 요청하여 바로 받았습니다
솔직히 조금 껄끄러웠지만 그 외 룸 컨디션은 다 좋았습니다
위에 언급 한 두가지가 제일 큰 아쉬움이였네요

아 그리고 룸에서 데스크로 전화연결이 오전시간에는
매우 어렵습니다 근데 네이버로 검색하여 나오는 직통번호는
또 한번에 받더라구요 이건 좀 의아했습니다....

그리고 부대시설중 워터파크의 경우
검색이라던지 조금 알아보지 않고 간 잘못도 크지만
객실 할인 25프로 받고 6살 아이와 성인 두명 이용하니
17만원정도...그리고 구명조끼 대여 간식거리 구매하니
20만원은 훌쩍 넘어버리더군요 이 부분은 조금 검색도
해보시고 여러 상품이나 패키지를 구매해서 가는게
금액을 조금이나마 절감 할 수있을 거 같습니다
카드사 할인도 추가적으로 있는거 같구요
그냥 이용하기엔 생각보다 금액이 세게 느껴졌습니다

조식의 경우 셋이서(성인2,6살아이1) 8만5천원이였고
객실할인은 없었습니다
7시30분 오픈인데 35분에 도착하니 이미 사람이 많더라구요
3층에서 식사했으며 오전에 엘베도 오래 기다립니다
왠만하면 오픈시간때 가서 드시길 추천드립니다
먹고 나올때보니 대기줄이 많이 길더라구요
1층도 같이 이용할수 있는거 같으니 문의해보심이 좋을듯 합니다

그리고 리프트,루지를 방문당일 2회권 끊어서 오후 5시쯤
이용하니 선선하고 좋았습니다

체크아웃하고 난 후 곤돌라도 이용했는데
생각보다 오래올라가고 정상에 도착하니
시원하고 좋았습니다

주변에 조금 유몀하다 싶은 관광지는 대부분
차로 50키로 정도 내외에 위치 한거 같습니다
저희는 대관령 양떼목장 , 딥다이브 두군데였는데
운행시간이 30~40분 정도 거리였습니다

Leisure Family_with_children

8/10

Excellent

29 Jul 2024

DONGHYUN

평창 휘닉스 호텔

몇해째 여름을 이곳에서 보내고 있는데요. 나름 조용하고 쉬기 편안합니다. 몇박이 더 남았지만 즐겁게 하루를 보내고 적습니다.

Friends_and_family Family

6/10

Pleasant

26 Jul 2024

Verified traveler

잘 쉬었지만 아쉬운점도 있었던 곳

하룻밤 잘 쉬었지만 여름철이고 아무래도 겨울 스키철이 아니여서 그런지 석식 운영을 하지 않았어요(주말에는 가능하다고) 그리고 미니바에는 그 흔한 커피 서비스가 없다는거에 좀 당황 ^^; 4성급이라는데 녹차티백 2개가 전부라는게 ㅋㅋ 피트니스센터는 카펫 냄새가 좀 심하고 비가 와서 그런지 바닥에 물이 관리가 인되는 느낌을 많이 받았습니다. 물론 스키철에는 지금과는 다르겠지만요. 그럼에도 호텔이니까 기대하는게 있어서 아쉬움도 큰것 같아요

Partner

10/10

Exceptional

25 Jul 2024

jaeyeon

아이와 방문했는데 알차게 잘 놀다 갑니다

Friends_and_family Family

6/10

Pleasant

19 Jul 2024

Verified traveler

잘 쉬었지만 아쉬운점도 있었던 곳

하룻밤 잘 쉬었지만 여름철이고 아무래도 겨울 스키철이 아니여서 그런지 석식 운영을 하지 않았어요(주말에는 가능하다고) 그리고 미니바에는 그 흔한 커피 서비스가 없다는거에 좀 당황 ^^; 4성급이라는데 녹차티백 2개가 전부라는게 ㅋㅋ 피트니스센터는 카펫 냄새가 좀 심하고 비가 와서 그런지 바닥에 물이 관리가 인되는 느낌을 많이 받았습니다. 물론 스키철에는 지금과는 다르겠지만요. 그럼에도 호텔이니까 기대하는게 있어서 아쉬움도 큰것 같아요

Partner