Korea Quality Elf Resort Hotel

South Korea , Pyeongchang
Pyeongchanggun, 111 21 Palsong Ro Bongpyeong
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50 reviews shown

10/10

Exceptional

21 Dec 2019

Alan

Was a beautiful place in the mountains. Great for kids :)

Friends_and_family Family

4/10

Poor

10 Jan 2017

Verified traveler

Small condo for kids

This resort had a little bit of a weird vibe and was not very clean

Family

8/10

Excellent

28 Dec 2016

Chor Yin

Beautiful

Great snow view

Family

8/10

Excellent

27 Dec 2016

Lani

Nice hotel clean and good facilities.

Nice place to stay in. We enjoy our own cooking because it has a nice and clean kitchen.

8/10

Excellent

13 Dec 2016

Verified traveler

Amazing!

Amazing and magical stay during winter

Family

4/10

Poor

16 Feb 2016

christi

False advertising

This is not a spa hotel even though the description says spa services. They offer nothing. The photos also show ski slopes right there, but again, false. The slopes are 10-15 minutes by car down a very steep dirt road. How does Expedia allow this??? We came with another family and specifically stayed here for the closeness to the ski slopes and the spa. Some of us ski, some of us don't. It became logistically difficult since nothing was available at the hotel- no spa, so skiing, no real eating choices except a tiny restaurant that only offered 3 types of meat...nothing else was there! We had to change out car seats, fit skis and snow boards into one car, etc. The room itself was typical Korean- towels the size of hand towels, no shower curtain so you had to sit down in the bath to bathe, etc. The grossest part was the 12-15 bugs we killed over the 3 night stay in our room. So gross. The bed had a flat sheet on the bottoml that didn't tuck in, so one roll over and it was all unmade. The \"best\" part was the freak snow storm that came in on our last day- we couldn't get up the long dirt road to the hotel because they didn't clear their road. Fun times.

2/10

Poor

05 Jan 2016

Bob

It was really bad

It was nothing like the website. 5 star price. 2 star hotel. It was a total rip off all the way along.

6/10

Pleasant

05 Jan 2016

Stefano

OK place as long as you know what you're going to

I booked a Family room, clearly indicating we would be 4. The \"family in a hotel\" concept though is very Korean at Elf: you'll only have 1 queen bed, and the others will sleep on a futon on the floor. Which is fine if you know about it.
Also, breakfast was only for 2 (why?), and very very minimalist.
The restaurant is not really an option, as it closes at 9am and I cannot expect it to be of any special type.
The decor is very simple, and the staff is truly nice and speaks good English.
In a nutshell: if you're only looking for a simple place where to rest your bones between one day of skiing and another day of skiing, this is your place. If you're looking for relaxation and comfort, you'd better look elsewhere.

Family

8/10

Excellent

03 Jan 2016

Verified traveler

Nice place,very cute

Very nice stay, cute rooms. Can use more towels in the bathrooms, surprisingly very warm rooms in winter time. Very cozy

8/10

Excellent

30 Dec 2015

Wei Yeng

Nice resort

We enjoyed our stay at Elf Pension. The surrounding is simply magical covered with snow. It wasn't snowing during our 3 days stay but the kids managed to play with the snow (it snowed one day before our arrival). The family room has a king bed and 2 thin futons. Perhaps you want to bring a portable airbed like us to lay below the futon for a comfortable sleep. They didn't provide transfer from bus terminal. We have to take taxi at 16,000krw.

Family

8/10

Excellent

27 Dec 2015

Verified traveler

Nice hotel but difficult to find

Everything is good, except no clear road direction in English to find the hotel.

Partner

8/10

Excellent

26 Dec 2015

Christina

Family Trip

Our family visited here for one night after a ski trip, three children under age 7. We had a wonderful time. The staff was great and spoke English well. When we arrived they gave us a map of the accommodations offered and explained the dinner and breakfast options. Our stay included 2 breakfasts, so we had to pay 7/each for the children breakfast. Dinner was a bit overpriced for us, so we opted to drive into the little ski area for pizza. The resort had a little convince store on sit with food and candy and other things you may need during your stay. We bought sparklers and little fireworks that we shot out into the open field. The kids loved it. There was a nice playground with a tubing slope the kids (and adults) could go down all day long. There was a small farm with animals and TONS of bunny's around the resort. There is a kids cafe (really just a indoor kid play place, no drinks or anything), it was 3,000won each child (we got 2 free).

Our room was wonderful! The kitchen was nice and big and there was dishes/pots and pans to use. I believe the floors were heated. The beds however were super hard and not easy for our family to sleep on. The bathroom could use a little more cleaning, but overall it wasn't bad. The views were wonderful.

Overall we had a wonderful time, the kids enjoyed it and we would stay again. :)

Family

10/10

Exceptional

26 Feb 2015

Tiffany

Winter Fun

Loved our time at the Elf Pension! Perfect location for the winter time activities. The scenery was beautiful and our kids loved the little playground they had and the sleddinn and just playing in the snow. Also very easy to get to Phoenix Park Ski Resort as it is just a 5-10 minute drive. Highly recommend it to anyone!

Family

10/10

Exceptional

22 Feb 2015

Nikki

Cozy hotel, easy access to slopes, great for kids

We were at YongPyong last year, and found the accommodations and activities at Elf Pension preferable by far. We were 4 adults, 4 children and we booked the trip last minute, so we were unsure what we'd experience. The staff spoke English, there was an ATM and convenience store onsite. Plus a playground with a free tubing area, plus a great hill for sledding. They had two dogs, some sheep, rabbits, a deer, chickens and geese. The front desk arranged a Snow Valley rental pick up (free) for us every day to their shop, they got us geared up, lift passes, and to the slopes quickly. They also took us to convenience stores and restaurants. Transportation was through International Taxi, which I'd also highly recommend. Our driver's name was Kim, and he picked us up at Incheon and then delivered us back in time for our flight. The luxurious limo van had a big screen TV and was very comfortable for 8 plus luggage.

Family

10/10

Exceptional

11 Jan 2015

Verified traveler

Just Beautiful!

The scenery is just beautiful. Covered in snow and icicles, it was stunning. Staff were helpful, with good English at reception, assisted with giving directions to travel by local buses to Busan - it was actually very easy!. Room was fantastic - very warm even though below minus 10 degrees outside. Loved the heated floors. We had a family room with 2 large bedrooms and 2 bathrooms. No restaurant on-site, but you can eat at the staff dinner which is a traditional Korean buffet, or order a BBQ pack and do it yourself on your balcony. If you want to ski, the hire place at Phoenix Park will pick you up, organise ski rental and lift passes, and drive you back. We had trouble finding an ATM that would accept foreign credit cards and the ski hire people drove us to one, and also a supermarket on the way back to the hotel. Wish we had of stayed longer here. Price was excellent, easy trip from Seoul on the Phoenix Park express bus (8000 won each). From there, it was a taxi to Elf Pension. Wish they had a shuttle bus to pick you up from the bus, but other than that, we cannot fault them!!

8/10

Excellent

28 Dec 2014

Hui Hsien

Magical Winter Wonderland

This is really a winter wonderland for children. There are many activities for them within the hotel premise, the snow sleigh, the playground, the frozen pool. Our children had great fun playing here. However, to get to the hotel, you need to drive through a stretch of unpaved road. It would be better if the hotel can have some streetlights or lightings to direct car to the hotel, especially those who arrive after dark. Overall, the experience in this hotel is still magical.

Family

8/10

Excellent

23 Dec 2014

Verified traveler

Great Stay at Elf Pension

It was lovely. The reception can speak English which makes things so much easier. The first room that assigned to us, the cold water pipes freezes, they quickly changed our room and staffs came to help us with the bags, too! And we enjoyed the magic show on the first night!

Family

8/10

Excellent

10 Dec 2014

Yasmine

Dainty, quaint hotel!

I love this place a lot! It's an amazing retreat from the city's madness. The heavy snow made it magical. The stunning view everytime I walk down the road is soulful. The room itself is roomy enough with a great kitchen, microwave and fridge plus utensils like pots and pans. Wifi signal is strong as well so it was comforting for us to chill and surf the net because the night gets way too chilly for us to even step out. They have a mini farm and of course the main stars - Elf and Polly the husky dogs were adorable. There's a mini playground as well to which I had fun being a kid again. For the price we paid, this is definitely a winner. Oh, there's a convenience store at the reception to keep your tummy full. Breakfast is delivered to our doorstep every morning.

4/10

Poor

02 Aug 2020

SoonJin

체크인할때 예약이 안되어있다며 확인하는데 너무 오래걸려서 일단 첫 인상부터 별로였는데 객실을 가서 보니 침구랑 수건도 냄새도 나고 식기 건조되어있는 곳에 거미줄도 쳐있고, 방에 개미도 있고, 수영장도 옆에 계곡물을 끌어올리는 것 같았는데 부유물이 너무 많이 떠있는 고인 물같아서 걱정스러웠고 놀이터는 너무 낡고 관리안되서 위험해보이기까지 했네요
겨우 하루 버티고 일찍 퇴실했어요

Friends_and_family Family

8/10

Excellent

10 Jul 2020

HAN WOOL

가족여행 굿, 청결 관리 쏘쏘

아이와 함께 가족여행 가긴 매우 좋습니다 이것 저것 체험할것도 많고 괜찮습니다. 다만 청결이나 관리 상태는 조금 부족합니다

Friends_and_family Family

6/10

Pleasant

30 Dec 2019

KANG IL

접근성 별로임 : 산골짜기에 위치함. 부분적으로 비포장 도로.
방 컨디션 : 오래된 느낌에 청소가 제대로 안되어 있음.

Friends_and_family Family

10/10

Exceptional

04 Aug 2019

bo-sup

좋았어요~^^

큰기대없이 갔는데 기대 이상으로 좋았습니다. 근데 동물들 관리는 좀 해주셨으면 합니다.

Family

2/10

Poor

02 Aug 2019

Verified traveler

더럽습니다

아이들과 가는곳이 더럽고 냄새나고 해충도 많은 곳입니다
안가시는걸 추천합니다

Family

6/10

Pleasant

22 Jul 2019

jae yoo

음.....

주변 볼거리와...팬션 내 볼거리는 가격대비 만족하지만....청결도가 조금 떨어짐...에어컨 과 화장실에 곰팡이 및 물때 냄새가 나큰 편...제 생각에 에어컨은 교체해야할 듯....연식이 너무 오래되서...좀 안좋은 냄새남...그리고 집안 장난감 대체로 먼지가 쌓인 듯....관리 필요....단지내 키즈까페도 관리 필요...바닥에 먼지와 습한 냄새....관리필요...

Family

8/10

Excellent

01 Jul 2019

Verified traveler

아무래도 숲 속에 있다보니 시설 전체가 눅눅한 곰팡내가 날 수 밖에 없는 것 같습니다. 사진으로 보는 것과는 사뭇 다른 시설에 많이 당황했습니다.
거미도 당연히 바닥에 돌아다니고 있었어요. 어쩔 수 없는 것 같아요. 산속에 있는 펜션은...
지리적 위치가 아름다운데 경제적 형편상 보수 공사가 많은 상황을 어떻게든 돌파하려다보니 시설이 약간 아쉽다는 생각도 들었습니다.
그래도 무난한 가격에 하룻밤 보낼 수 있었습니다.

Leisure Family

10/10

Exceptional

14 Feb 2019

Ka Po

Helpful staff and we feel great!

Family

10/10

Exceptional

05 Feb 2019

Verified traveler

挺童話的～在深山里。前台小姐姐也挺nice, 幫手叫的炸雞也很一流。地點在深山大路好像崩了。另外要在一條小路進

Leisure Family

10/10

Exceptional

14 Jan 2019

Udomsri

ที่พักสวยงาม พนักงานบริการดีมาก

ที่พักต้องเดินทางไปโดยแท็กซี่เท่านั้นจากสถานีรถบัสจางพยอง ไปราคา 16,000 วอน เดินทาง 10 นาทีถึง ที่พักสวยงาม มีอุปกรณ์ในห้องครบ พนักงานพูดอังกฤษดีมาก มีบริการขับรถไปส่งถึงสถานีรถบัสตอนขากลับ คิดแค่ 10,000 วอน พร้อมซื้อตั๋วขากลับให้ด้วย ห้องพักสะอาด กว้าง อาหารเช้าบริการให้เลือก ส่งถึงห้องตอน 9 โมงเช้า

Friends

8/10

Excellent

10 Jan 2019

酒店職員服務態度非常親切，酒店環境舒適寧靜，渡過了一個美好的聖誕假期。酒店職員會安排聯絡滑雪用品店，提供專車接送往返滑雪場，而且滑雪店收費合理，服務亦十分滿意！

Leisure Family

10/10

Exceptional

06 Dec 2018

Verified traveler

ชอบมากๆ ที่พักสวยงาม ควรเตรียมของกินขี้นไปด้วย เพราะเข้าไปรีสอร์ตแล้วออกมายาก ที่รีสอร์ตมีหมูย่างขายแต่ราคาแพงไปนิด เราซื้อเนื้อจากด้านนอกเข้าไป แล้วค่อยไปซื้อถ่านที่รีสอร์ต ถ่านชุดละ 15,000 วอน

Leisure Partner

8/10

Excellent

29 Jul 2018

Verified traveler

숲속의 요정 7월말 방문후기

부대장비나 물품 가격이비싸고 아이들풀장이 생각보다작고 물도 탁함, 아이들 체험을 위한 부대시설들이 있지만 관리상태는 허술한듯 망가져있는게 많음, 그러나 직원들은 친절하고 방은 넓고 깨끗한편, 바비큐해먹고 숙박하기엔 매우 양호함, 단, 식당 음식은 메뉴도별로없고 꾀비쌈. 거실에어컨은 시원하고 좋았음

Family

8/10

Excellent

12 Jan 2018

장우석

가족여행추천

청결만 조금 더욱 신경쓰면 좋을것같아요

10/10

Exceptional

02 Jan 2018

Supanee

ประทับใจมาก โรงแรมสวยมากค่ะ

ประทับใจมากค่ะ โรงแรมสวย ห้องดี พนักงานน่ารัก บรรยากาศสุดยอดมากค่ะ มีที่เล่น sled หน้าโรงแรมด้วยค่ะ

แต่ควรจะมีบริการรถรับส่งกับ bus terminal ด้วยก็จะดีมากค่ะ เพราะนั่งรถ taxi เอง ก็หลายหมื่นวอนอยุ่ค่ะ

แต่โดยรวมประทับใจมากค่ะ

Family

8/10

Excellent

06 Aug 2017

Wonkeun

아이들이 좋기 좋네요

수영장, 놀이터, 산책 시설등이 있어 아이들과 며칠 보내기 좋고 아주 더운 여름에도 시원하게 보낼 수 있어 좋았습니다. 시설이 펜션치고는 방대해서 전반적인 관리 상태는 좋지 않네요. 가격을 좀 더 올리더라도 놀이터, 놀이방 시설등의 관리를 더 깔끔하게 하면 좋지 않을까 싶습니다. 그리고 와이파이가 좀 느리고 오픈되어 있어서 개선해야할 것 같습니다.

Family

8/10

Excellent

03 May 2017

KHS

좋아요

주변 산으로 둘러 쌓여 있어 조용하고 산책로에 울창한 나무숲 등 아름다운 팬션으로 참 좋았네요.
가격도 비싸지 않고 두 가족 5명이 지내기에 방도 2개에 침대도 5인이 사용할 수 있도록 준비되어있고 거실도 있어 편하게 지냈습니다.

10/10

Exceptional

12 Mar 2017

Verified traveler

Service very good! \n

That's great! I will come back again.
Thanks for the welcome of your staff.
I must say that I am very impressed with Judy.
Thank you very much.

10/10

Exceptional

10 Feb 2017

Jen

Mọi người đã có khoảng thời gian tuyệt vời!

Chúng tôi đã đến khu resort, wow! Thật tuyệt vời, với kiến trúc châu âu, tuyết bao phủ trắng xoá, thật thích, nhân viên rất dễ thương.

8/10

Excellent

27 Dec 2016

YIP

Fantastic snow view environment

The snow scenary is awesome and unbeatable. We enjoyed there a lot. An unfortgettable experience for living there. We followed the transportation guide provided by the hotel and arrived there by bus + taxi which spent 4 + hours while we departed there by asking the hotel staff to book a 7 person cab for us which costed at a resonable rate of 280000 won from the hotel to Myeongdong for around a two-hours travel. Hence, if possible, try to book a cab to arrive/depart from there in order to enjoy a much faster trip instead of public transport. Except for the towels which no one could dare to use, it is a clean, warm and comfortable hotel at this price. We wish to visit it again.

Family

10/10

Exceptional

15 Nov 2016

Verified traveler

깨끗한 자연환경 속에 자리한 북유럽풍 하우스의 휴식공간

주변 자연경관이 너무나 좋고 공기가 울창한 산림으로 어메이징합니다. 밤하늘 별은 쏟아지고, 바베큐 공간 넉넉해서 아주 맛있게 먹을 수 있었습니다. 단 한가지 단점은 숯이 품질이 나빠서 화력이 금방 죽어요. 숯을 굵고 큰 애들로 바꿔주세요. 실내공간 넓고 깨끗하고 침구류 호텔급이고, 식기류 조리기구 다 잘되 있고, 애들을 위한 동물원 놀이시설, 어른을 위한 숲속 힐링공간!!!! 잊지 못 할 추억만들고 갑니다. 조만간 또 갈거에요.

8/10

Excellent

16 Oct 2016

Jehoon

조용하고 편안한 펜션

굿스테이 엘프 스파리조트 ? 예전에 숲속의 요정 펜션으로 검색해서 숙박한적이 있는데 영문으로 나와 다른 곳인줄 착각했네요.
이전보다 깨끗해지고 좋았습니다. 장난감들도 상태가 좋더군요.
전반적으로 아직도 시설이 너무 오래되고 관리가 잘 안되는 것 빼고는 만족했습니다.
아침식사도 맛 있었습니다.
안내해 주시는 분들도 모두 친절하시고 잘 쉬다 왔습니다.

Family

4/10

Poor

02 Oct 2016

YUJIN

곰팡이 냄새와 일박

평가가 좋고 휴양림에서 휴식을 취하고자 선택했습니다. 그런데 천정고가 높은 방이라 곰팡이냄새에 시달리며 잤네요. 코를찌를듯한 냄새는 중간 청소를 한번더해주셔도 전혀 사라지지않았습니다. 연휴라 만실이었고 잠만 자겠다는 생각에 그냥 머물기로 했는데 환불했어야 하지 않았나 하는 후회가 계속 되네요. 천장에 환기팬도 없고 설계가 잘못된것 깉았습니다. 곰팡이 냄새없애고 예약 받으셔야하지않을까요? 가족단위로 싼맛에 오는 곳이지 조식, 시설관리, 환기, 쓰레기통 바닥 곰팡이 등등 너무 별로인 곳이네요.

Family

8/10

Excellent

12 Sep 2016

Hyeongjun

산 속에 위치한 대규모 팬션타운

외딴 곳에 위치해서 심지어 진입로도 비포장입니다.
산 속에 있어서 공기 좋고요. 키즈카페, 동물원, 해먹촌 등 이것저것 할게 많아요.
그러고 보니 수영장도 있었던 것 같네요.
무료조식은 좀 별로였고요. 스파는 그냥 욕조였어요;;;
가족단위나 2~3커플이 함께 가면 좋을 곳 같아요. 그냥 커플로 가는 것도 괜찮은 듯.
4~5km 거리에 계곡과 이효석문학관(메밀꽃축제)이 있어서 바람쐴겸 차타고 나가면 좋아요.

Partner

8/10

Excellent

31 Aug 2016

minjeong

좀 노후했지만 비교적 깨끗했습니다. 아이들을 위한 다양한 시설이 있어 만족합니다. 또한 방마다 개별테라스가 있어 좋았습니다.

Family

10/10

Exceptional

22 Aug 2016

Verified traveler

아이들을 위한 팬션