The Twelve Apostles Hotel

South Africa , W. Cape-Cape Town-Garden Route
CAPE TOWN, Victoria Road Camps Bay, Atlantic Seaboard
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50 reviews shown

10/10

Exceptional

15 Mar 2026

Pamela

We chose this note for our honeymoon and I can honestly say I was highly impressed the overall service is top notch and their shuttle service made everything so easy we didn’t have to book an uber or use a taxi for anything. One driver in particular was so personable and top notch his name was Lulu so if you get lucky to have him as your chauffeur you will be very pleased. Breakfast 10/10

Partner

10/10

Exceptional

18 Feb 2026

Steven

Everything was 5 star. Staff, room, facilities, restaurants, Leopard Bar.

Partner

10/10

Exceptional

17 Feb 2026

Andrew

The room was beautiful!! Clean and had more than everything we needed for a perfect stay! The staff were all lovely and kind to us … couldn’t do enough to help and the hotel itself was excellent. We thoroughly enjoyed our stay and didn’t want to leave. Thank you to everyone at 12 Apostles. We will be back!!

Partner

2/10

Poor

14 Feb 2026

Brett A

Horrible support for my situation - my wife was in a back car accident 3 days before we were to leave - and they did not show one ounce of sympathy and did not refund any of my money, They could have filled that room in an hour with the Mining Indaba going on.......but they chose to cancel my reservation, not refund my money and probably sold my room to someone else. It was pathetic empathy, sympathy and customer service. Never again - none of my company will ever go back there - and word of mouth is magical !!!!

Business Family

6/10

Pleasant

22 Nov 2025

John

Much to love about this hotel, especially bar and portering staff. Very disappointed with attitudes of reception staff Hotel has limited lift services. I was allocated a room as far away from reception as possible that was only accessible by stairs and I am a 70 year old man who uses a walking stick. A receptionist suggested to me that the blame lay with me, not them.

Leisure Partner

8/10

Excellent

24 Sep 2025

Carla

Lovely night away! The service was great and we were upgraded as we’ve stayed here a few years ago.

Partner

10/10

Exceptional

07 Aug 2025

Marco

Very nice place the view

Leisure Partner

10/10

Exceptional

30 Jul 2025

Saeeda

Cozy hotel , loved the views , great breakfast, amazing super staff all the way from reception to restaurant to valet parking team, the sunsets amazing, reasonable drive to camps bay and cape down town, loved the track around the hotel ( having an easy beautiful hiking trail in backyard).

10/10

Exceptional

27 May 2025

COREY

Everything exceeded our expectations, especially the staff.

Partner

10/10

Exceptional

06 Apr 2025

John

Twelve Apostles is a very comfortable and pleasant hotel in a beautiful location. Amazing breakfast buffet and good quality food. Service is outstanding and very friendly. Highly recommended. This was our second stay here and would definitely stay again if back in Cape Town.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Rory

….

Leisure Partner

6/10

Pleasant

17 Feb 2025

Jeffrey

Disappointing

Whilst waiting for our rooms we used the pool area which is very small and not big enough for the amount of guests.
Most concerning was seeing rodents in the pool area, they left food outside the rooms and I had to tell 4 members of staff before they removed it. ( it was not mine)
The service round the pool was terrible, forgetting things and not serving everyone in the group at the same time. Would not recommend or stay again.

Friends_and_family Family

10/10

Exceptional

28 Jan 2025

Angela

Amazing sunset views and staff

Amazing service - great location - dine at Azure at sunset (or cocktails at the Leopard Bar) for an awesome experience. Lulu the courtesy shuttle driver was so friendly and helpful - the shuttle stops every hour at camps bay and V&A Waterfront and makes sure you get picked up at the end of the night. The concierge is also good for organising a driver for excursions. Highly recommended and we will be back

Partner

10/10

Exceptional

08 Jan 2025

michael

Fantastic hotel with superb staff

We had a great stay at the 12 apostles, the staff were all fantastic, the room was beautiful & tastefully appointed. Only drawback is the pool area which is a little cramped. We would definitely return.

Partner

8/10

Excellent

24 Dec 2024

Gerrit

Unacceptable extra service charges

Very nice. The hotel staff and management ade our 12th anniversary extra special.

The drawback is the R150 service charge fee and the R10 donation fee that was added to our bill.
When paying top dollar per night for full 5* service, then I loath that an additional R160 is slipped onto my bill for an extra service charge. This is over and above every meals 12,5% involuntary service charge added to each bill, and then the bill makes provision for even another 10, 12, and 15% service charge.
We intended to extent our stay, but then decided not to do so due to these small charges that is politely forced on patrons.
Don't milk the cow dry the saying goes.

Partner

10/10

Exceptional

11 Sep 2024

David

What a fantastic location. Our welcome could not have been better with friendly staff throughout our stay. Our room was very clean, comfortable and well appointed. Both restaurant and brasserie restaurant offered good value with varied menus. I would certainly look forward to staying there again

Leisure

8/10

Excellent

24 Aug 2024

Muhammed

Luxury stay let down by poor attention to detail

I had contacted the hotel more than a month before to request a complimentary upgrade if available. I was told at the time that if they have availability on the day they will upgrade us. On arrival I asked again. We were told that a room is available, however it will cost R6000 (approximately €300) for the night. I declined.

The room we were given was beautiful. The hotel did put out a bottle of alcohol-free bubbly, a slice of cake, some cookies and a balloon as we were celebrating an anniversary. We really appreciated this gesture. However, there was dirty crockery and cutlery in the room (clearly used and not washed). Unacceptable.

The bathroom door had an issue where the door kept getting stuck in the frame. My wife used the bathroom and the door got jammed, she was locked in for a while. I called management who sent a maintenance person, who then wanted to sand and grind the door with us there, creating noise and dust. I refused and requested management come to speak to me.

We were subsequently moved to another room. This second room, whilst having a sea view, was certainly not as nice as the first room. Things did work there.

Breakfast was an anti-climax. I ordered the salmon Benedict. It was a single poached egg on half an English muffin. Everywhere else in the world it would be 2. Croissants were not crispy and pastries were disappointing.

Overall, I expected much better from a place of this calibre. I was rather perplexed by the lack of attention to detail here.

Partner

10/10

Exceptional

19 Aug 2024

Jan

Leisure Family

6/10

Pleasant

23 Jul 2024

Peter

We had a sea facing room and the views were stunning on the sunny day we were most fortunate to have. Dinner and breakfast both were very disappointing. Chicken curry wasn't up to Woolworths standards, breakfast buffet was lovely, but hot breakfast order left a lot to be desired. Chef needs to get out and about and visit other places to reacquaint themselves with great food and higher standards.

Leisure Partner

10/10

Exceptional

06 Jun 2024

Jose

The hotel is far away from the city center,which is what we wanted. The sunset views are amazing , and the rooms are very well apointed and beautiful. The shuttle to and from v&a is very useful to go to the city, ubers are also very available. Breakfast is out of this world!!

Business_and_leisure Partner

10/10

Exceptional

27 May 2024

Jose

Far away from the hustle and bustle, but if you want a quiet place with beautiful sunsets and amazing breakfast look no further.

Leisure Partner

10/10

Exceptional

12 Apr 2024

Ronald

The view is sublime

Leisure

10/10

Exceptional

23 Nov 2023

ellen

What a wonderful retreat and what a view. The staff were first rate!

Leisure Friends

10/10

Exceptional

26 Sep 2023

Sibongile

amazing stay with stunning views and awesome service

Leisure Family

10/10

Exceptional

31 Aug 2023

Adriaan

Outstanding service.

Leisure

10/10

Exceptional

29 May 2023

Debby

Beautiful place, excellent service, delicious dining. Absolutely loved this place!

8/10

Excellent

08 May 2023

Craig

Awesome location and really upscale breakfast (I wish they had croissants). Awesome service!

Leisure Partner

6/10

Pleasant

06 Mar 2023

Vanessa

Great location, great food but a rundown hotel

The location is beautiful, the staff very friendly, the Azure restaurant was delicious but the property is very run down and would need a major renovation to match its price range and standing.

Partner

8/10

Excellent

30 Jan 2023

Sedat

The room that we stayed was;
-one of the furthest to facilities
-one of the smallest of the hotel

Leisure Family

10/10

Exceptional

14 Nov 2022

Thomas

This is a great place to stay -close to major attractions, but in a relaxing and peaceful environment. Beautiful grounds with ocean and mountain views. Staff are helpful and friendly.

Business_and_leisure

8/10

Excellent

26 May 2021

Andrew

Dont think I will stay again

View is amazing. Food and restaurant experience, particularly the Leopard Bar is excellent. Hotel let’s itself down with personal guest attention in my opinion. In terms of value for money I would stay elsewhere, but visit restaurant/bar for an experience when in Cale Town.

Partner

10/10

Exceptional

23 Apr 2021

Xolile

Great experience

We had a great time and the service and staff were great . The restaurant food was also great!

Friends_and_family Family

10/10

Exceptional

31 Mar 2021

Verified traveler

Service food setting all immaculate . Staff very friendly . Amazing hotel .

Leisure Partner

10/10

Exceptional

30 Dec 2020

Verified traveler

Cape Town Get Away

12 Apostles is an Absolute Diamond of a Hotel Getaway in Cape Town - Thing that stood out most were the exceptional Staff, We were so welcomed and the friendliness really made a Massive Impact on our Stay

Partner

10/10

Exceptional

20 Dec 2020

Verified traveler

Had an enjoyable stay. The staff & service was 11/10 excellent

Leisure Partner

10/10

Exceptional

15 Mar 2020

Verified traveler

Amazing views, amazing staff, great food, just a lovely place to be.

Business_and_leisure Partner

10/10

Exceptional

01 Mar 2020

Jacques

We had a brilliant time at the Twelve Apostles and we were treated like royalty. The team exceeded our expectations.

We will recommend The Twelve Apostles anytime.

A must return for us.

Jacques & Rike

Partner

10/10

Exceptional

04 Feb 2020

Verified traveler

lovely spot over looking the sea. staff really made our stay . nothing was too much trouble and they made a lovely fuss of my husband for his birthday .

fantastic sushi chef in restaurant and best breakfast of our trip

no beach or easy coastal walk but try the hillside paths with great view .

Leisure Partner

10/10

Exceptional

24 Oct 2019

Sudhir

Good stay excellent support staff

Partner

10/10

Exceptional

22 Sep 2019

Sam

Incredible place

Best place we’ve ever stayed. Incredible service. Beautiful room and hotel.

Partner

10/10

Exceptional

13 Jul 2019

Jonathan

Amazing, couldn’t do enough to help me.

Business

10/10

Exceptional

22 Jun 2019

DEIRDRE

One of my most memorable holidays!

This stay at The Twelve Apostles exceeded all my expectations! I had three days of such bliss that I wanted to extend my stay!
However, I decided to go again, another time instead.
The staff are outstanding, and anticipate every need! I was even given a bottle of water on returning from a long walk. Small details matter just as much as the major ones. They are totally uplifting.
My suite was absolutely superb. Definitely the best I’ve ever stayed in, but the others were excellent, too! As a single traveller, I was not overlooked, and was made to feel as special as any other guest. Even on departing, the red carpet treatment continued, and I was touched and appreciative. All I can say is THANKS TO EVERY MEMBER of the staff!

10/10

Exceptional

14 May 2019

Mary

Wonderful hotel!

It was a great hotel- absolutely wonderful service, great amenities. We loved it!

Family

10/10

Exceptional

17 Apr 2019

Hennie

Amazing Hotel Experience

Amazing from the moment one arrives right through till you depart. Our first stay but definitely not the last. And that breakfast. - I don’t know whether it is the view or the food; no it must be both!

Partner

8/10

Excellent

22 Feb 2019

Verified traveler

Excellent service. Our room and terrace were a lit

Nice hotel with a beautiful view of the ocean and mountains. We stayed for 2 nights while visiting Cape Town.

Partner

10/10

Exceptional

09 Jan 2019

Verified traveler

Excellent hotel, wonderful location

Excellent hotel. Wonderful location.
We very much enjoyed our stay at this hotel.
We will probably rather return to the Table Bay hotel at the V&A given value for money but this was a nice spoil

Partner

10/10

Exceptional

22 Dec 2018

Judy

Cape Town luxury

The service was excellent. Staff were very professional and accommodating

Partner

4/10

Poor

18 Dec 2018

Alex

Management and coordination is very poor. Everything shall be asked 3 times and nothing is on time. 9 times out of 10 room service order was twice (more than 1 hour 15 minutes) later than promised.

Leisure Partner

10/10

Exceptional

22 Sep 2018

vincent

Sundowner setting \"to die for\".

Excellent in every aspect other than the Spa which was average. Great location, superb staff and 1st class facilities. Azure (main restaurant) offers varied menu and 5 star dining experience. Leopard Bar has lovely vibe and views to match - perfect venue for a sundowner. Our mountain view room was small but beautifully decorated and extremely comfortable. Spa layout great but therapists lacked any real enthusiasm and technique.

Partner

10/10

Exceptional

23 Apr 2018

Melanie

Beautiful hotel , excellent staff

Stayed there for 4 days post my conference on Cape Town , everything was just perfect , very friendly staff ,only downside for me was an indoor pool / steam room otherwise everything else was excellent .