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Novotel Ambassador Suwon

Suwon · South Korea

902 Dukyoungdaero Maesanro 1 Ga Paldal Gu, 1 9View location

9.0/10Excellent1,000 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood8.6/108.6
Amenities8.8/108.8
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Ambassador Suwon

With a total of 287 rooms comprising of Superior and Deluxe executive suites, Novotel Ambassador Suwon is a 5-star accommodation best suited for your business trips or family holidays. The hotel also has a large 700 m² meeting room for celebrating special occasions or organising big events.

Apart from the contemporary hotel rooms, the hotel has a live kitchen restaurant, The Square, and Lobby Bar to serve your favourite drinks. You will also be able to experience Novotel's committed hospitality.

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A stay at Novotel Ambassador Suwon places you in the heart of Suwon, within a 5-minute drive of Hwaseong Fortress and Hwaseong Palace. This hotel is 2.3 mi (3.8 km) from Suwon City Hall and 2.5 mi (4.1 km) from Gyeonggi Arts Center.

Make yourself at home in one of the 287 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Suwon? This hotel has facilities measuring 10760 square feet (1000 square meters), including conference space.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 20

Hotel policies

Parking height restrictions apply Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Minimal age
    20
  • Optional fees
    • Fee for buffet breakfast: approximately KRW 44000 per person
    • Rollaway bed fee: KRW 55000 per night
    • Facilities fee: KRW 16500 per person, per day and includes use of: sauna

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Korean

    Japanese

    English

    Chinese (Mandarin)

Nearby attractions

Suwon Messe Convention Center 0.9 km / 0.6 mi
Suwonhyanggyo Confucian School 1.5 km / 0.9 mi
Haenggung Street 1.9 km / 1.2 mi
Hwaseong Fortress 2 km / 1.2 mi
Paldalmun Gate 2.3 km / 1.4 mi
Hyowon’s Bell 2.4 km / 1.5 mi
Hwaseomun Gate 2.6 km / 1.6 mi
Starfield Suwon 2.8 km / 1.7 mi
Suwon Hwaseong Museum 2.9 km / 1.8 mi
Hwaseong Palace 3 km / 1.9 mi
Suwon City Hall 3.1 km / 1.9 mi
Janganmum Gate 3.2 km / 2 mi
Hwahongmun Gate 3.5 km / 2.2 mi
Gwonseontakgujang 3.5 km / 2.2 mi
KBS Suwon Drama Center 3.8 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 287
  • Number of floors (main building): 9
  • Twin rooms: 54
  • Junior suites: 6
  • Suites: 8
  • hotel
  • American Express
  • JCB
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
Show 38 more facilities & services
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • Café
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Secretarial service
  • Business centre
  • Audio-visual equipment rental
  • SaunaExtra charge
  • Massage
  • Hairdressing salon
  • Green Key (FEE)
  • Children get free accommodation, meals payable on the spot
  • Deposit on arrival
  • Non-smoking establishment
  • Minimum check-in age: 20
  • Single-Use Plastic Free
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin DELUXE GARDEN VIEWDouble or Twin • DELUXE GARDEN VIEWDBT.DX-GV

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    Double or Twin DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 60 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable2 photos

    Novotel Ambassador Suwon

    SUITE EXECUTIVE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Wheelchair-accessible
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS DELUXEDOUBLE • BUSINESS DELUXE • 1 Bedroom • 28 m²DBL.BS-DX
    DOUBLE BUSINESS DELUXEPhoto unavailable1 photo

    Novotel Ambassador Suwon

    DOUBLE BUSINESS DELUXE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BUSINESS DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-DX

    Room amenities

    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Plug adaptor
    • Housekeeping
    • Soundproof room
    • Electric Kettle: 1
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Fridge

    Facilities with extra charge

    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 55 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable2 photos

    Novotel Ambassador Suwon

    JUNIOR SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    55 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Living room: 1
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    Room DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GARDEN VIEWDOUBLE • DELUXE GARDEN VIEW • 1 Bedroom • 28 m²DBL.DX-GV
    DOUBLE DELUXE GARDEN VIEWPhoto unavailable1 photo

    Novotel Ambassador Suwon

    DOUBLE DELUXE GARDEN VIEW

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GV

    Room amenities

    • Ironing set
    • Soundproof room
    • Housekeeping
    • Plug adaptor
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 28 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable2 photos

    Novotel Ambassador Suwon

    DOUBLE DELUXE KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Ironing set
    • Fridge
    • Minibar
    • TV
    • Hairdryer
    • Safe
    • Bathroom: 1
    • Cable TV
    • Plug adaptor
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Slippers
    • Bathrobes
    • Housekeeping
    • Soundproof room
    • Electric Kettle: 1
    • Tea and coffee making facilities

    Facilities with extra charge

    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 28 m²TWN.SU
    TWIN SUPERIORPhoto unavailable1 photo

    Novotel Ambassador Suwon

    TWIN SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 28 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable2 photos

    Novotel Ambassador Suwon

    DOUBLE SUPERIOR KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 28 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable1 photo

    Novotel Ambassador Suwon

    DOUBLE EXECUTIVE KING BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESS DELUXERoom • BUSINESS DELUXEROO.BS-DX

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    Room BUSINESS DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Novotel Ambassador Suwon

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Ambassador Suwon

9.0
Excellent
1,000 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
8.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
17 Jul 2026
MIJUNG
Good
Business
10/10
Exceptional
04 Jul 2026
Rosa
Excellent location. Connects to Suwon Station thru the 2nd floor. Very clean and beautiful hotel
Family_with_children
10/10
Exceptional
29 Jun 2026
Kalliopi Jeanette
My mother and I stay here for one night for some sightseeing in Suwon towards the end of our trip to Korea, and the hotel was in excellent location, very accessible with public transport and close to anything you might need, including a mall next to the station! The stuff were fantastic, friendly and accommodating, and although the room was on the smaller side, the beds were very comfortable. The breakfast was also very nice with wide variety and excellent coffee!
It was a lovely hotel and would highly recommend if you are planning on visiting Suwon!
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Michael
Everything is good
Partner
10/10
Exceptional
14 Jun 2026
Gregory
My girlfriend left a pair of shoes at the hotel when we left. We returned 8 days later and they still had them and delivered them to her room
Partner
10/10
Exceptional
13 Jun 2026
Eunkyung
Everything was perfect in the hotel. All staffs who I met were so kind. We ordered the room service for breakfast, it was so good and made us happy:)
Friends
2/10
Poor
07 Jun 2026
Jeffery
They have a bar and lounge that closes at 1000. They told us we had to leave and yet let the Korea men stay . All of this on Friday and Saturday night. Room is ok and breakfast ok. The premier lounge is garbage and don’t waste your time as it is not a bar either.
Friends_and_family Family
8/10
Excellent
07 Jun 2026
Carl
Everything about the hotel was wonderful except for the bar. Why have a bar if it closes at 2200 on a Friday and Saturday. We was told we had to leave at 2200 so they could clean the area up no exceptions. Very disappointed as we really just wanted to drink beer and talk with family without the food.
Friends_and_family Family
8/10
Excellent
04 Jun 2026
Gregory
The breakfast was very over priced. The selection was good but not all the food was good or hot.
Partner
10/10
Exceptional
28 May 2026
Daniel
It was amazing experience
Self
10/10
Exceptional
15 May 2026
Jihyun
Excellent housekeeping, security, waitress/waiter services. Awesome selection and quality of food at the breakfast buffet and premier lounge.

Services by concierge/front desk staff in grey suites could improve. They were pretty, but abrupt and not kind nor friendly.
Family_with_children
10/10
Exceptional
27 Apr 2026
Dean
Excellent evening and breakfast buffet service with delicious choice of dishes
Self
10/10
Exceptional
27 Apr 2026
Myung
Very conveniently located near the Suwon train station.
Family
10/10
Exceptional
25 Apr 2026
Andrew
Great location near train station and lots of dining options.
Partner
8/10
Excellent
09 Apr 2026
Gareth
Good cosy hotel. Room is of a decent size, bed was huge and the toilet has a separate area for shower and the toilet bowl. My only negative feedback is the toilet bowl is of a smaller size as compared to other hotels.
Partner
10/10
Exceptional
27 Jan 2026
Shermaine
Room and bed sheets were clean. Male staff was very efficient during check-in. Water strength in the bath tub was quite weak. Needs to be fixed. Also, toilet had a little smell coming out. Also needs to be fixed.
Partner
6/10
Pleasant
19 Dec 2025
Vernice
The front desk service and location was good. Room service was average.
10/10
Exceptional
13 Dec 2025
Caroline
Room is larger than most and really liked that the toilet had separate door from the main sink the same as the shower so not limiting the use of the bathroom to one person
10/10
Exceptional
10 Dec 2025
Hyon
Clean room, friendly staff and a great location.
Business
6/10
Pleasant
03 Nov 2025
MICHAEL
Convenient location but hotel is 2.5 or 3 stars out of 5. Staff is so so and they need to renovate soon.
Business Partner
10/10
Exceptional
12 Aug 2025
Jiyeon
It’s connected to a shopping mall and to the train station.
Leisure Partner
6/10
Pleasant
30 Jul 2025
rich
more like 3 stars hotel
10/10
Exceptional
28 Jun 2025
Michael

Great hotel near Suwon Station

Very well situated and clean, comfortable place to stay. Would definitely return. Makes day trips to Seoul a breeze and the airport bus to ICN is very convenient!
Business
10/10
Exceptional
21 Jun 2025
Eileen
Good
6/10
Pleasant
12 Jun 2025
EUN JIN
There is no clean.
Business Self
10/10
Exceptional
17 Apr 2025
Vanessa
Thank you Novotel Ambassador Suwon for your warm welcome. We stayed for 13 nights and absolutely loved every minute of it. The ambience atmosphere make you feel relaxed. The modern design, spacious rooms and cleanliness added comfort. The hotel is conveniently located within walking distance to shopping mall and public transport. Airport limousine is available from the airport to the hotel and back. We will be back soon 😊

I rate this hotel 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Leisure Family
10/10
Exceptional
10 Apr 2025
Bong Sig
Location
10/10
Exceptional
12 Nov 2024
Mamta
Kind and attentive team
8/10
Excellent
12 Nov 2024
Hyewon
Liked all easy to find what want!!
Leisure Partner
10/10
Exceptional
03 Nov 2024
Hyewon
Easy to do everthing. Clean!!
Leisure Partner
10/10
Exceptional
30 Oct 2024
Verified traveler
Amazing location at Suwon station, the luxury bus from Incheon airport was direct to the front door and cost 13,500KRW.
The gym at the hotel was the largest and most comprehensive I've ever seen across 50 hotels.
Leisure Self
10/10
Exceptional
22 Oct 2024
Verified traveler

Great location

Great location adjacent to train station and airport limo bus. Room was clean and comfortable, front desk staff were helpful booking airport transportation. Short taxi or bus ride away from the fortress. Multiple restaurants within walking distance.
Partner
10/10
Exceptional
15 Oct 2024
Yong

Novotel Ambassador

Location was the best part of Novotel Hotel .
Best Shopping& transportation!
Rooms are little smaller than I expected. Overall service was good but some Front Desk clerks needed little more service training.
Friends_and_family Friends
10/10
Exceptional
08 Oct 2024
LUMAR ACADEMIA
Near to all tourist destination and public transpo.
Leisure Family
10/10
Exceptional
19 Sep 2024
Greg
Excellent location and value.
10/10
Exceptional
11 Sep 2024
Gregory
Amazing hotel and great location. Highly recommend staying there.
Business Partner
10/10
Exceptional
11 Sep 2024
Mark
Great service. Nice breakfast.
Things close pretty early though.
10/10
Exceptional
10 Sep 2024
Sarah
Very clean and the staff were wonderful
Leisure Friends
10/10
Exceptional
05 Jun 2024
Jin Hae
Great hotel and clean, safe, very friendly staffs
10/10
Exceptional
14 May 2024
Clive

Bus from airport.

I bought a bus ticket at the airport for Suwon Station, the bus stop was directly outside the Hotel. Highly recommended.
Friends_and_family Friends
8/10
Excellent
08 Apr 2024
ASAKO
It is very convenient for tourists. Suwon station is 3 min. There’s a bus stop in front of the hotel.
Leisure
10/10
Exceptional
26 Mar 2024
Tabitha
Great location!
Leisure Self
10/10
Exceptional
27 Dec 2023
Jay
Hotel is walking distance from the station. some staff were nice but other staff were just playing on their phones and for a 4-5 star hotel, it doesn’t feel welcoming. gym was great except for some people (visitor) inside the gym screaming which ruined the experience.
The bathroom amenities were okay but they have toothbrushes without toothpaste which was abit weird.
not really fond of the open glass toilets where people can see everything you do and the wooden sliding doors to enter the toilets.
Leisure Self
6/10
Pleasant
23 Dec 2023
Jongil
staff needs professional training - esp., luggage helpers. first impression from a long trip to hotel, traveler often times needs luggage helper but when I arrive and leave, none volunteers with pleasure even if being asked. I had to wait for a while and got an impression that they are doing unnecessary work.
6/10
Pleasant
10 Nov 2023
MICHAEL
Connected to many shops and dining options. The hotel is showing signs of age. It needs to renovate.
Business_and_leisure Self
10/10
Exceptional
06 Oct 2023
John
Very clean and courteous
Leisure Partner
10/10
Exceptional
13 Aug 2023
Scott
Modern hotel, nice fitness center, great buffet restaurant, and very helpful staff. It's also connected to the amazing AK Plaza shopping mecca and metro station. Must be the best option in Suwon!
Business Self
6/10
Pleasant
01 Jun 2023
Songhwa
기찻길때문에 소음이 좀 있고 이동할때 엘리베이터를 갈아타는 게 불편함 청소가 잘 되어 있지 않아 찝찝했음
Business_and_leisure Friends
10/10
Exceptional
22 May 2023
Verified traveler
Excellent hotel. Only 5 minutes walking distance from Suwon station.
Partner
10/10
Exceptional
03 May 2023
Heeyong
Super convenient location and very courteous receptionists!
Leisure Family
10/10
Exceptional
02 Apr 2023
Dwayne
Ok
4/10
Poor
11 Mar 2023
BRIAN

Disppointing !!

Was unable to fly to Korea on the 1st day of my trip due to problems with Flight. So missed 1 night stay through no fault of my own. Was not giev 1 night refund. When i did arrive breakfast was not serviced and they were very un helped. QR code does not work to give breakfast menu, why not have it printed in the room is that to difficult. Hotel OK, but rooms very over prices and NO BATH!!

Also Lift very un user friendly
Business
10/10
Exceptional
28 Jan 2023
Atiq
It was close to the mall and train station
Business Friends
10/10
Exceptional
24 Jan 2023
Verified traveler
It is so convenient for limousine bus from the airport and so easy to link the Suwon station and AK and Lotte department store to dine and shop. Overall accessibility is so great. We really enjoy to stay. Thanks
Partner
10/10
Exceptional
16 Dec 2022
Hyeong Gyu

Possible the best that I’d have been to!

Great room with courteous staff!
Friends_and_family Family
8/10
Excellent
30 Jul 2022
TI FU
Above average
Friends_and_family Family
8/10
Excellent
22 Jul 2022
Daebin
Good
Leisure Partner
2/10
Poor
01 Jun 2022
Jung Hyun
Great location but very poor facility
Business_and_leisure Partner
10/10
Exceptional
14 Apr 2022
benjamin
This hotel went above and beyond what was expected with regard to cleanliness and staff friendliness.
Business_and_leisure Self
8/10
Excellent
26 Feb 2022
Verified traveler

Nice, clean and comfortable

Was a great stay, clean and comfortable
Partner
8/10
Excellent
24 Apr 2021
Verified traveler
.
Leisure Self
8/10
Excellent
02 Sep 2020
Do Hyeon

조용하고 깨끗한 호텔

교통이 편한 곳이긴 하지만 매번 차를 가지고 나갔다 올 때마다 주차 등록을 해야 하는 건 좀 번거로웠습니다. 방은 방음이 잘 되어서 교통량이 많은 곳 바로 옆인데도 매우 조용했고 청결도도 매우 좋았습니다. 강화된 코로나 방역도 좋았고. 단지 주말에 2층 결혼식장 손님으로 번잡한 것은 조금 아쉬웠습니다.
Partner
8/10
Excellent
09 Feb 2020
Kuan

Hotel is nice but overprice

In fact this is mine 3rd staying this hotel.

I had always like this hotel other than the price is always on the higher side.

Hotel is clean and comfortable as usual. But I'm surpise that the sanua is no longer included in the hotel.

For the price pay, breakfast is already excluded I can understand but to exclude the sanua now think is really over price.
Business
10/10
Exceptional
06 Jan 2020
Nathan

Relatively good location - clean hotel

Overall a very nice hotel. The breakfast is overpriced for what it is. Additionally there is a red light district across the street which is not what I was looking for when I booked the hotel. Overall it was very nice for the price.
Friends_and_family Friends
8/10
Excellent
19 Nov 2019
Verified traveler
Very clean and new but relatively small room.
Friends_and_family Family
10/10
Exceptional
26 Oct 2019
Verified traveler

Easy access Suwon

Easy access hotel right by KTX train station and airport bus. Excellent buffet for dinner, lunch and breakfast. 20% off for hotel guests - well worth it. Western comfort style rooms and amenities.
Partner
8/10
Excellent
29 Sep 2019
Verified traveler
I can hear street noise.
Need menu change on breakfast buffet.
Business_and_leisure Partner
8/10
Excellent
01 Sep 2019
James

Disappointed

They didnt turn on the air conditioning to the room until the front desk was called at 2am. The desk explained that the hotel would turn on the air con in a few minutes to the room, and at 5am the room reached 19c. It is frustrating not having full control of the air con and the room stayed 26c most of the night.
Partner
10/10
Exceptional
25 Aug 2019
James

Nice place

It was good
Partner
10/10
Exceptional
20 Jul 2019
John
A perfect place for a quiet, leisurely stay. The staffs were very friendly and the bedding was clean and comfortable.
Leisure Family
10/10
Exceptional
08 Jul 2019
Rena
Close to restaurants and shopping. The property is always clean and the staff is very friendly. Speaks good English too.
Leisure Family
10/10
Exceptional
07 Jul 2019
Terri
This was an outstanding hotel: my room was very clean, had excellent lighting for reading, soundproof windows, so even though I was on the busy road side I never heard the traffic, it was a good size, staff were attentive and polite, breakfast was fabulous. I only wish there were more eco-options and that the hotel toiletries weren't being taken away and replaced all the time (including the hotel soaps I had opened and had been planning to happily re-use).
Friends_and_family Family
10/10
Exceptional
17 Jun 2019
Verified traveler
clean room and all staffs are very supportive. parking is also free and easy access to shopping center and transportation to Seoul and other area.
Business Self
8/10
Excellent
25 May 2019
SANG YOUL
Convenient to transportation
10/10
Exceptional
24 May 2019
Pepe

Good value for money.

Good hotel next to shopping mall and in a nice area with a lot restaurants. Friendly staff. Easy to get taxi's.
10/10
Exceptional
19 May 2019
Eugene

Great place

Great place to chill. The room was comfortable. The shops and restaurants are in walking distance.
Partner
8/10
Excellent
18 May 2019
Constance

Suwon for Night

Only there one night to view historical sights. Beautiful hotel. Well designed with many thoughtful comforts. Expensive breakfast but there are lots of bakeries and coffee places nearby.
Friends
10/10
Exceptional
13 Apr 2019
Verified traveler
Great service here! Really close to AK Plaza, and suwon station.
Leisure Partner
8/10
Excellent
09 Apr 2019
Verified traveler
I enjoyed staying this hotel. It located right next to Suwon station and you can go to station directly from 2F from 10:30am. The room was nice and clean with good amenities. Their buffet breakfast was great! I definitely recommend to add breakfast. Nice selection of fresh foods. I paid for about $10 for sauna and it was worth it. I would recommend this great hotel.
Friends_and_family Family
4/10
Poor
06 Apr 2019
Verified traveler
The room and bathroom have many dusties.

I chnaged the room with Bathtub with paying extra money.

But the bathtub and room need clean for dusties.

Cordially

TJ KIM
Business Partner
8/10
Excellent
17 Mar 2019
Verified traveler

Overall assessment

Great location, great breakfast options and lounge access was ideal.
The only opportunity was the hotel either capped the heat temperature to a certain point and the temperature could not be increased from 23 degrees Celsius at night. If it weren’t for having little kids then it wouldn’t have been such a detriment.
However they got it fixed after two days.
Family
10/10
Exceptional
07 Mar 2019
April
Nice breakfast and evening happy hour. The gym was very well equipped and maintained with an excellent range of equipment.
Business
10/10
Exceptional
03 Mar 2019
Verified traveler
Near lots of shopping, Fortress, and AK Mall. I liked the extensive breakfast choices and evening Happy Hour.
Business Friends
10/10
Exceptional
02 Feb 2019
Verified traveler

Great stay!

Great location, just next to Suwon station and a shopping mall.
8/10
Excellent
27 Jan 2019
Yunglin
Short stay for business, not having chance to see around but overall it’s good
6/10
Pleasant
26 Jan 2019
Verified traveler

Business quick trip

Overall is good. However only one issue -- in the middle of the night, hall way got pretty loud and noisy for a while. Next early morning ~5am when checked out, found one guy slept in the hall way. Perhaps security having some loophole in the lobby ?
8/10
Excellent
30 Dec 2018
Verified traveler
The property, overall, was great. The location was amazing as it was just steps away from Suwon Station, and connected to suwon station are 2 large department stores with shopping and food. My only complaint was that Expedia has air conditioning listed as its amenity, but in the winter, using the air conditioning is unavailable. Instead, all the rooms are set to a warm temperature. If you’re like me and you can’t sleep well without air conditioning, this could be a problem. We had to open the windows to let cold air in, but it was also really dry and uncomfortable.
Friends_and_family Family
10/10
Exceptional
25 Nov 2018
Meiyappan
Amazing hotel with excellent amenities and great breakfast
10/10
Exceptional
24 Nov 2018
Verified traveler
I asked to print out a receipt but was told I would be provided one after checkout. However they did not print and provide me with a receipt. Disappointed when they can’t provide simple customer service support.
8/10
Excellent
30 Sep 2018
Verified traveler
Location was appropriate to my needs
Adequate parking
8/10
Excellent
24 Sep 2018
Eugene

Cool place

It was a great place and very convenient being in walking distance from the suwon metro station.
10/10
Exceptional
22 Jul 2018
Cathy
Novotel Suwon has the best breakfast buffet!
2/10
Poor
19 Jul 2018
Verified traveler

Good place for men only; bad place for women

Women are discriminated against. Women on their own or couples should look to stay somewhere else
6/10
Pleasant
29 Jul 2026
SungChul
나름 괜찮고 위치도 좋아요!!!!!! 직원들도 친절해요
10/10
Exceptional
21 Jul 2026
SANGHOON
전반적으로 다 만족합니다 화장실 수압 문제로 클레임은 있었지만 시설 조식 쇼핑 주차 모든게 괜찮았습니다
Friends_and_family Family
10/10
Exceptional
20 Jul 2026
HYOUNGKYUN
숙소 청결도 및 구성이 좋음
Friends_and_family Family
8/10
Excellent
19 Jul 2026
hyo jeong
혼주여서 멀리서 오신분들 위해 여러개의 방을 이용햇는데 투숙하신 분들께 칭찬 마니받앗습니다.
우선 침구가 깨끗하고 매트리스상태가 좋앗다는!! 화장실 상태도 !!굿!!!
지방 사람인데,,다시한번 투숙하고 싶다는....
담음번엔 조식도 이용해 볼께요^^
Friends_and_family Friends
10/10
Exceptional
19 Jul 2026
HEEYUN
도칙해서 처음부터 체크아웃까지 직원분들이 굉장히 친절해서 좋았습니다
조식도 좋았어요
다음에 또 이용하고 싶어요
Partner
10/10
Exceptional
18 Jul 2026
JAESUNG
깨끗하고 친절하고 저령해요
Family_with_children
10/10
Exceptional
17 Jul 2026
youngae connie
모든것이 완벽했어요. 2트윈베드 방이었는데 크기도 넉넉했고 아주 깨끗했어요. 무엇보다 수원역과 연결돼있어서 편리했고 백화점, 식당가와도 바로 연결되어 너무 편리하고 좋았어요.
강추합니다^^
Partner

Location & surroundings

Novotel Ambassador Suwon
902 Dukyoungdaero Maesanro 1 Ga Paldal Gu, 1 9, Suwon, South Korea

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Novotel Ambassador Suwon

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