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Hotel Izgrev Spa & Aqua Park
Struga · Macedonia (FYROM)
Radozhda - Elen Kamen Road Elen KamenView location
7.2/10Very good31 Reviews
Cleanliness7.8/10 7.8
Service7.2/10 7.2
Comfort6.2/10 6.2
Condition6.8/10 6.8
Amenities7.8/10 7.8
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Izgrev Spa & Aqua Park
With a stay at Hotel Izgrev Spa & Aqua Park in Struga, you'll be a 1-minute walk from Natural and Cultural Heritage of the Ohrid region and 7 minutes by foot from Lake Ohrid. This beach hotel is 13. 5 mi (21.
7 km) from Sveti Kliment Ohridski and 14 mi (22. 6 km) from Church of St. John at Kaneo. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials.
After a day at the private beach, you can enjoy other recreational amenities including a complimentary water park and an indoor pool. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Struga?
This hotel has facilities measuring 10763 square feet (1000 square meters), including conference space. Free self parking is available onsite. Satisfy your appetite at one of the hotel's 2 restaurants. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges.
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A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM. Make yourself at home in one of the 207 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature hair dryers and bathrobes.
Conveniences include safes and electric kettles, and housekeeping is provided daily.
With a stay at Hotel Izgrev Spa & Aqua Park in Struga, you'll be on the waterfront, just a 1-minute walk from Natural and Cultural Heritage of the Ohrid region and 7 minutes by foot from Lake Ohrid.
This beach hotel is 11.4 mi (18.3 km) from Lin Mosaics and 12.3 mi (19.8 km) from Monuments of Saints Cyril and Methodius. Make yourself at home in one of the 207 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies.
Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Struga?
This hotel has 10763 square feet (1000 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
4:00 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Events/parties allowed
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 0.66 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
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You need to know
- The seasonal pool will be open from June 15 to September 15.
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nIf you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Parties and events are allowed on site
- Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Spoken Language
German
English
Turkish
Macedonian
Serbian
Nearby attractions
Natural and Cultural Heritage of the Ohrid region
0.1 km / 0.1 mi
Lake Ohrid
0.6 km / 0.4 mi
Lin Mosaics
18.3 km / 11.4 mi
Monuments of Saints Cyril and Methodius
19.8 km / 12.3 mi
Institute of Hydrobiology
19.8 km / 12.3 mi
Činar
20.1 km / 12.5 mi
Varosh Old Town Ohrid
20.1 km / 12.5 mi
Icon Gallery
20.1 km / 12.5 mi
Church of Holy Mother of God Peribleptos
20.1 km / 12.5 mi
Ohrid Amphitheater
20.1 km / 12.5 mi
Port of Ohrid
20.3 km / 12.6 mi
Cyril and Methodius Statue
20.3 km / 12.6 mi
Church of Saint Sophia
20.4 km / 12.7 mi
Samuil's Fortress
20.4 km / 12.7 mi
Car Samoil's Castle
20.4 km / 12.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 207
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wi-fi
- Laundry service
- Multilingual staff
- Lift access
- Garden
- Terrace
- Luggage room
Show 27 more facilities & services
- Private beach area
- Bar
- Restaurant: 2
- Conference room
- Meeting room: 4
- Indoor freshwater pool: 1
- Children’s swimming area
- Sun loungers
- Parasols
- Children playground
- TV lounge
- Outdoor Rooftop Swimming Pool
- Sauna
- Steam bath
- Turkish bath (hamam)
- Spa treatments
- Breakfast
- Continental breakfast
- Snacks
- Non-smoking establishment
- Table tennis
- Fitness
- Basketball
- Volleyball
- Beach volleyball
- Billiards
- Mini golf
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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FAMILY ROOM LAKE VIEWFAMILY ROOM • LAKE VIEWFAM.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
FAMILY ROOM LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: FAM.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
SUITE TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIOR LAKE VIEWRoom • SUPERIOR LAKE VIEWROO.LK-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
Room SUPERIOR LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LK-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE MOUNTAIN VIEWQUADRUPLE • MOUNTAIN VIEWQUA.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
QUADRUPLE MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIOR MOUNTAIN VIEWRoom • SUPERIOR MOUNTAIN VIEWROO.SU-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
Room SUPERIOR MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room LAKE VIEWRoom • LAKE VIEWROO.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
Room LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM MOUNTAIN VIEWFAMILY ROOM • MOUNTAIN VIEWFAM.VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
FAMILY ROOM MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: FAM.VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
SUITE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE LAKE VIEWQUADRUPLE • LAKE VIEWQUA.LK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Izgrev Spa & Aqua Park
QUADRUPLE LAKE VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.LK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Izgrev Spa & Aqua Park
16
reviews shown
Daniela
Amazing service from staff, great food and views
Nebis
The pool
Lile
Stuff was very friendly.
Robert
We weren’t told the aqua park was closed until after we checked in. If we knew it was closed from a certain date, we wouldn’t have booked it or we would have cancelled earlier. It was far from everything.
Genc
Poor, almost terrible
The hotel is very old itself. Not clean. Service is terrible. Check-in took ages to finish. Bathrrom smells terrible. Aqua park is overcrowded and not clean.
CHAIM
The property is run down. Not pleasant to stay at. We had 6 rooms all of which had issues with the plumbing and the power. Water slides had no running water in the second day we were there so they did not operate.
Showers were not working and a tech was sent out to repair. TV was not working and was replaced. The safe was not working and was never fixed. The a/c was noisy and did not work at all in some of the rooms. There was no drinking water provided in the rooms. The breakfast was like a high school cafeteria, just horrible. I DO NOT RECOMMEND.
Showers were not working and a tech was sent out to repair. TV was not working and was replaced. The safe was not working and was never fixed. The a/c was noisy and did not work at all in some of the rooms. There was no drinking water provided in the rooms. The breakfast was like a high school cafeteria, just horrible. I DO NOT RECOMMEND.
Becky
Avoid outwith July-August period!
Be aware there's virtually nothing at this hotel outside July-August period - no outdoor pool, outside terraces ALL fenced off, no aquapark, lobby bar closed. Beach bar open for a limited selection of cold drinks only, but area was unkempt and down 50 steps. We didn't get the holiday we expected here.
We visited in mid-September, when the weather was still up to 28 degrees C and sunny, yet the hotel provided almost none of the services pictured on the website and booking sites.
It wasn't just that the Aquapark was closed, but also the outdoor pool AND all areas around the outdoor pool - all the outdoor terraces where we expected to sit with drinks overlooking the lake were also fenced off and closed down. Not only that but even the terraces in the hotel building itself, pictured as the main image on hotels.com, were also closed off, rather than open with tables and parasols as pictured. The ONLY place still open to sit outside with a drink was the half-heartedly open Beach bar (note, this is down 50 steps away from the hotel and inaccessible to anyone with mobility issues). Even the lobby bar was closed throughout our stay, and our only option even when sitting inside was to bring drinks up from the restaurant bar downstairs - the staff couldn't even be bothered to bring drinks to us.
I emailed the hotel twice on return, to let them know of our disappointing stay, & request they make clear on booking sites that all services are July-August only, but they ignored both.
We visited in mid-September, when the weather was still up to 28 degrees C and sunny, yet the hotel provided almost none of the services pictured on the website and booking sites.
It wasn't just that the Aquapark was closed, but also the outdoor pool AND all areas around the outdoor pool - all the outdoor terraces where we expected to sit with drinks overlooking the lake were also fenced off and closed down. Not only that but even the terraces in the hotel building itself, pictured as the main image on hotels.com, were also closed off, rather than open with tables and parasols as pictured. The ONLY place still open to sit outside with a drink was the half-heartedly open Beach bar (note, this is down 50 steps away from the hotel and inaccessible to anyone with mobility issues). Even the lobby bar was closed throughout our stay, and our only option even when sitting inside was to bring drinks up from the restaurant bar downstairs - the staff couldn't even be bothered to bring drinks to us.
I emailed the hotel twice on return, to let them know of our disappointing stay, & request they make clear on booking sites that all services are July-August only, but they ignored both.
Sergio
Great place and excellent attractions to share with the family.
Hava
Super
Great hotel, clean, the pool area wonderful and the food super with a lot of variety.
Francisco
One of the best experiences in our travel
Abdul
.
Driton
Schöne Lage Saubere Zimmer Leckere Frühstück.
Fatime
Forfærdeligt sted!
Jeg ankommer på opholdsstedet den 18 juli 2024, kl 13:30. Jeg høre om det er muligt at tjekke ind, og får afvide de først kan tjekke os ind kl 14:00. Det er så fint, så jeg sætter mig ved loungen og venter. Når kl så rammer 14 går jeg op til receptionen igen og forsøger at tjekke ind. Jeg får så afvide at jeg fortsat ikke kan da værelset ikke er klar endnu. Men indtjekning er kl 14:00 ifølge reglerne. Jeg venter så yderligere 25-30 minutter inden jeg går op igen. Der er værelset så klart. Jeg kommer ind på mit hotelværelse og ser det er et rum med 3 senge. Jeg har booket et rum for 2! Og ikke 3.
Min aircondition virker ikke. Jeg går op og siger det til receptionen. Men der blev aldrig gjort noget ved det. Jeg betalte ekstra for Sø udsigt. Men fra min altan var der ingen udsigt da der var 2 kæmpe træer lige foran som dækket for alt. Altanen var helt beskidt og ulækkert, som om det aldrig var blevet gjort rent. Servicen på hotellets restaurant var forfærdelig, måtte vente 40-50 minutter på overhoved at blive betjent. Når jeg så endelig havde bestilt drikkevare måtte jeg vente yderligere 25-30 min på at modtage det. Og det var vanvittige dyrre priser. Der blev aldrig gjort rent på værelset. De kom kun ind og redt sengen og intet andet. Jeg er kommet her fast hver sommer siden 2016. Og i alle de år har jeg aldrig været så skuffet som denne gang. Jeg kommer ALDRIG igen.
Min aircondition virker ikke. Jeg går op og siger det til receptionen. Men der blev aldrig gjort noget ved det. Jeg betalte ekstra for Sø udsigt. Men fra min altan var der ingen udsigt da der var 2 kæmpe træer lige foran som dækket for alt. Altanen var helt beskidt og ulækkert, som om det aldrig var blevet gjort rent. Servicen på hotellets restaurant var forfærdelig, måtte vente 40-50 minutter på overhoved at blive betjent. Når jeg så endelig havde bestilt drikkevare måtte jeg vente yderligere 25-30 min på at modtage det. Og det var vanvittige dyrre priser. Der blev aldrig gjort rent på værelset. De kom kun ind og redt sengen og intet andet. Jeg er kommet her fast hver sommer siden 2016. Og i alle de år har jeg aldrig været så skuffet som denne gang. Jeg kommer ALDRIG igen.
Oliver
Dårlig service. Lukket Aquapark på trods af anført andet på hotels.com. Vi var en gruppe på 15 med børn og voksne. Generelt slidte faciliteter. Tager aldrig tilbage.
Ditte
Godt børnevenligt hotel
Dejligt sted med fantastisk vandland og egen strand. Godt nok med mange sten men vandet var klart og rent. Skønt. Gode, Rene værelser med balkon og udsigt over søen. Hyggelige byer i nærheden med god shopping og hyggelige caféer og gågader.
Location & surroundings
Hotel Izgrev Spa & Aqua Park
Radozhda - Elen Kamen Road Elen Kamen, Struga, Macedonia (FYROM)
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Hotel Izgrev Spa & Aqua Park
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