Name: Galgorm Resort & Spa
Address: 136 Fenaghy Road, Ballymena, BT421EA, GB

10/10

Exceptional

04 Jul 2026

Joseph

I’ve been to a lot of places on different types of breaks away. But I must say this was an amazing experience 3 night in the Forest Den at Galgorm if you went looking for a false negative it would be hard found. From the staff to the food the house keeping staff and every member of the team. The peaceful atmosphere the river Maine running Down in front of the Dens. Outside sauna and shower and bath fire pit and the lights around the den which was in closed. I couldn’t recommend it enough I really didn’t want to leave unfortunately work commitments. Definitely 10 out of 10

Partner

8/10

Excellent

03 Jul 2026

Rick

Lovely staff however there was a long wait at the check in and more staff were needed there.

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

AJ

Adam in the Alpine garden honestly is as helpful and pleasant as you could get, first port of call when entering the spa, and couldn't be more professional

Partner

10/10

Exceptional

03 Jun 2026

Jenna

Amazing stay as always. Breakfast was delicious

Partner

10/10

Exceptional

28 May 2026

joanne

We recently had the pleasure of staying at Galgorm and it exceeded all expectations. The staff were exceptionally welcoming, professional, and always ready to help with anything we needed.
The room was spotless, spacious and extremely comfortable.
Breakfast and dinner were both faultless.

But what truly stood out, however, was the level of customer service. Every interaction felt genuine and personalized, which made the stay feel memorable rather than routine.

Partner

10/10

Exceptional

21 May 2026

Lisa

Our stay was amazing. Loved the forest dens. We will definitely be back.

10/10

Exceptional

28 Apr 2026

Shirley

Frequent visitor. This time stayed in a cottage which I can highly recommend

Partner

10/10

Exceptional

28 Apr 2026

Arlene

Beautiful hotel with an amazing spa! Lost count of how many saunas, hot tubs, etc there were. Room was very spacious with a very comfy bed. Loved being able to have breakfast until 12 noon so could have some more time in the spa before checking out. Our only issue was that the room was quite warm even with the windows open and 2 fans on.

Partner

10/10

Exceptional

15 Apr 2026

Caoimhe

Stunning

10/10

Exceptional

28 Mar 2026

Rita

Very helpful staff, cottage was very clean and comfortable. Breakfast very tasty with plenty of options

Partner

6/10

Pleasant

21 Mar 2026

Wendy

Enjoyed spa area as previous visits and dinner was great at castle bar with lift to and from it. But the room 202 was not a five star experience at all view was a wall and booking said garden view and welcome screen on TV didn't even have my name on it carpets wer stained in hall on way to room and few inside room. My room last year was on a different level compared to this stay.

10/10

Exceptional

19 Mar 2026

Patricia

We stayed in the shepherd's huts they were very clean and had everything u need we used the spa steam room and had a massage everything was 💯

Partner

8/10

Excellent

09 Mar 2026

Bridget

Spa was excellent bit busy but that was to be expected. We enjoyed it better later in the evening!

Partner

10/10

Exceptional

19 Feb 2026

Rebecca

Fantastic facilities and great food!

Partner

10/10

Exceptional

18 Feb 2026

Alexandra

Super facilities

Partner

8/10

Excellent

10 Feb 2026

Laura

Clean room, lovely spa, nice amenities.
We stayed in the shepherds hut. It was lovey. The only thing I wouldn’t recommend at winter time. The steps to to hut are very slippy.

Partner

10/10

Exceptional

09 Feb 2026

Emily

Staff , room and amenities perfect!

Partner

10/10

Exceptional

06 Feb 2026

Kerri

Amazing staff from start to finish , spa is the best I’ve been too would definitely recommend

Partner

10/10

Exceptional

02 Feb 2026

John

The whole lot, the best resort hotel in Ireland I’ve stayed in.

10/10

Exceptional

31 Jan 2026

Valda

Wonderful stay as always in the shepherds huts. Woodpecker takeaway was great and fast to deliver to us. We were lucky enough to enjoy the opening of the new section of the spa. Staff were friendly and very helpful

10/10

Exceptional

26 Jan 2026

Emily

Amazing spa with plenty of choice. Clean and comfortable room and friendly staff

Partner

6/10

Pleasant

20 Jan 2026

Michael

Spa was great and not overbooked which I was worried about. Hotel and spa both very clean. However, drinks and food overpriced as well as fire alarm light being very bright in our room which greatly interrupted my sleep,

8/10

Excellent

12 Jan 2026

Peter

Staff were lovely. Food was amazing. Room was clean

Friends_and_family Family

8/10

Excellent

10 Jan 2026

Gareth

Overall had a really good time although most of the steam rooms and ice rooms weren't operating. There was also building work going on until around 1700 but then stopped. However the place is a really high standard spa and breakfast was really tasty. We ate in our cottage from the Woodpecker menu which was excellent and easy.

Partner

8/10

Excellent

09 Jan 2026

Joanne

Great spa, great food

Partner

4/10

Poor

26 Dec 2025

Nichole

Dimmer lights in the room were not working so I was either sitting in very bright lights or in the dark if they were too much. I had to use a small bedside lamp for ambient lighting. I was also unable to turn off the main lights from the bed with on switch broken off the wall, so had to cross the room to turn off the lights for bed. . During the night the fridge began to make an awful drone which woke me out of sleep at 2am. I had to ask management to come out and listen to it. He had to turn the fridge off and on again and lower the thermostat. Terrible night's sleep. Staff were very friendly and helpful, not their fault obviously.

Self

8/10

Excellent

22 Dec 2025

Rachel

Nice stay wish tv had have been on the wall opposite the bed which is what we had last time.....breakfast was beautiful in the river view room...highly recommended.

Partner

10/10

Exceptional

13 Dec 2025

Clifford

Excellent as always

Partner

6/10

Pleasant

09 Dec 2025

Ryan

Hotel was stunning at this time of year, had a dirty towel in our room, the soap dispenser didn’t work upstairs, we had pre paid the day before for treatments but where made to wait 10/15 mins on checkout to verify as they tried to charge us again. Staff are very quick to ask about allergies for breakfast but don’t offer any appropriate alternatives with the exception of terrible gluten free toast. For the price it could do a lot better

10/10

Exceptional

08 Dec 2025

Kirsten

Service could have been slighter better with regards to tranfers between main hotel and forest accomadation given it being December and your expected to wear your robe to and from spa as only private members get lockers. Which isnt very appropriate when stayin away from the main spa itself.

Partner

10/10

Exceptional

08 Dec 2025

Colleen

From the second we entered the door we were greeted by the friendliest staff, our room was spotless and the food was out of this world gorgeous. Throughly enjoyed our stay and can’t wait to return.

Partner

10/10

Exceptional

05 Dec 2025

Orla

The whole experience was amazing, the staff were so helpful, the thermal village was delightful, I love staying at Galgorm. It was so Christmassy with gorgeous decorations and everything feels so luxurious.

Partner

10/10

Exceptional

28 Nov 2025

Claire

Terrific spa.Amazing breakfast. Most comfortable beds ever

Partner

10/10

Exceptional

14 Nov 2025

Sharon

Everything was amazing ! Lovely friendly staff, outstanding river view from our gorgeous room, with our own Christmas tree ! Breakfast was delicious, as were the meals in Gillies and Fratellis. And the wonderful relaxing spa to top it off. Fantastic two days.

Friends_and_family Friends

4/10

Poor

13 Nov 2025

Leigh

Unhelpful in

10/10

Exceptional

18 Oct 2025

Ann

.

10/10

Exceptional

13 Oct 2025

Fionnuala

We had the most relaxing time at Galgorm, food, cottage and Spa where amazing, the staff are so attentive, special mention to Tiff on reception she is so friendly and welcoming. We would definitely go back and definitely recommend a trip to Galgorm.

Partner

10/10

Exceptional

27 Sep 2025

Niamh

Incredible stay. Will definitely be back!

Partner

6/10

Pleasant

07 Sep 2025

Dara

An ok stay. Room for improvement

Our stay was ok, the hotel was extremely busy and I don’t feel we got the good out of the thermal village as it was so busy, thankfully I had treatments booked which made us feel more relaxed but it’s very pricey when we had already spent so much for the stay but the treatments are what made our stay. We also got woken up quite a few times during the night with loud noises from the floor above which was the main floor. It continued the whole night. I also found that the staff were extremely slow when it was so busy and I had to repeat answers to the same questions over and over again and felt that they didn’t seem to be listening and forgetting that they had already asked the questions which added to the long delay for other people standing behind us. There were plenty of staff but it seemed like they didn’t have enough stations to deal with the amount of people to be seen to, staff there to deal with them but nowhere for them to process it.
The rooms were also extremely warm and only Dyson fans to blow the warm air around which was uncomfortable. It was also unusual the floor layout to find your room we were on the second floor but had to walk a good bit to find the lift to go down and still didn’t find the stairs, we did find stairs but it would only bring us to certain floors and it wasn’t ours. maybe just us but it was confusing

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Martin

Everything about tge galgorm was excellent from check in to check out .

Leisure Partner

10/10

Exceptional

04 Sep 2025

Deirdre

A termal spa set in the countryside. What could be better. It never disappointed in any level.

10/10

Exceptional

25 Aug 2025

Sinead

Relaxing and magical

Have been to the galgorm 3 times now and love it more and more each time, the best place to go for a relaxing and magical break especially when you book one of the lodges, I’ve stayed in the shepherds hut and the forest den and both were so magical and incredible! Have also stayed in one of the cottage’s which are so handy and comfy and equipped with everything you need! I usually get take away when I stay and the food is soooo good and very reasonably priced and super quick service! Can’t wait to go back for another break 😍

Partner

10/10

Exceptional

18 Aug 2025

Daniel

The place is like a mini village. Good food and drinks, lovely grounds. Spa experience is great and a unique

10/10

Exceptional

13 Aug 2025

Suzan

Excellent

Excellent stay in our 4 bed log cabin. Will definitely be back.

Friends_and_family Friends

10/10

Exceptional

09 Jul 2025

Danraz

Amazing place

It was fantastic 2 nights . I proposed to my lady in a lovely romantic place, couldn’t be better . Didn’t get much as gift from them but the place is just amazing . We love it and planned to go there once a year..
Didn’t have £ to give tips esp the valet but he was a nice guy .. next time

Partner

10/10

Exceptional

05 Jul 2025

Verified traveler

Fantastic Facility

Great stay. Top class facility. Music (live and sound system) in the bar at evening a bit too loud. Could be turned down a bit. Had to talk loudly and lean in to hear people. Takes away from relaxed atmosphere

8/10

Excellent

23 Jun 2025

Thomas

Absolutely gorgeous as usual. Could do with few more vacituties for disabled as id a back brace on and so leg .

Friends_and_family Family

10/10

Exceptional

21 Jun 2025

Damien

Lovely hotel and spa, great accommodation and the staff are extremely friendly and attentive.

Leisure Partner

10/10

Exceptional

18 Jun 2025

Brogan

All round wonderful experience

Leisure Friends

6/10

Pleasant

13 Jun 2025

Stuart

Shepard’s hut was ok, not really worth the money in my opinion. But the spa and food are amazing.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Shane

Amazing hotel.. best service i ever experienced.. staff are friendly and helpful.

Partner

10/10

Exceptional

06 Jun 2025

Karen

This place is the lap of luxury! Every area is spotless and the bedrooms are immaculate. Furniture is in good condition and excellent in quality. Staff are well trained and helpful. They go above and beyond to take care of guests and do it pleasantly and professionally.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Sotonye

Staff were very friendly, polite and helpful. Breakfast was excellent. Facilities were great. The overall experience was great. Highly recommend.

Partner

10/10

Exceptional

02 Jun 2025

Verified traveler

Galgorm stay

Stayed for 2 nights for my gfs 30th. Lovely stay sheperds hut was very chill and serene. Only problem we had was when we ordered a takeaway from the Galgorm, we ordered a curry sauce and it was laughable what came.

Apart from that everything was brilliant, thermal village has everything you could want. Plenty of options to choose from and the celtic sauna infusion was an enjoyable experience.

Partner

10/10

Exceptional

01 Jun 2025

Nicola

Stunning surroundings

Friends_and_family Friends

10/10

Exceptional

10 May 2025

Orla

Shocking prices for a drink but the place was gorgeous

Leisure Family

8/10

Excellent

16 Mar 2025

Brenda

Perhaps too many people about in the spa area, unable to access jacuzzis etc. because of the numbers

10/10

Exceptional

27 Feb 2025

Verified traveler

Our favourite place

As perfect as always. This is our favourite hotel to come to for relaxation. Amazing.

Partner

10/10

Exceptional

24 Feb 2025

Kerrie

From the moment we arrived to the moment we left. 5 star service from every member of staff the whole time. The resort is beautiful and you would not be disappointed. Thank you for such a lovely stay.

Leisure Family

10/10

Exceptional

14 Feb 2025

Alexandra Carlisle

Top Spot

Our stay was fantastic. It’s lovely to feel that you’re spoilt in a place and it’s even a little better than if you were home(!) Things like the GHD hairdryer, the Dyson(?) heater, the complimentary mini bar, the bath bomb the gorgeous coffee pods and the pillow spray all add to the feeling that you’re definitely on holiday and spoilt! Galgorm has taken the top spot in our list of places we most like to stay - we will look forward to our next opportunity to be back.

Partner

10/10

Exceptional

13 Feb 2025

Paul

Excellent!

Brilliant stay in the shepherds hut.

Partner

10/10

Exceptional

04 Feb 2025

STEVEN

All Round Top Class 11/10

Firstly the staff on check in were amazing. Couldnt have been anymore helpful.
The facilities are the best ive ever seen. The range of eateries on site are top class. We got a Woodpecker delivered to our sheppards hut and it was delicious.
The Sheppards hut itself is outstanding. So comfy and homely. We could live here.
Cant wait to get back and stay again.

Partner

10/10

Exceptional

01 Feb 2025

Nancy

Brilliant from start to finish, from the wee man at the front door doing the complimentary valet parking to the waiting staff was exceptional, the food was just beautiful in all the restaurants especially the Castle kitchen restaurant and the added bonus was the transport to the castle , excellent!!!!
The spa and thermal village is just amazing even in January!!!! We will definitely return in the not too distant future, 5 star !

Friends_and_family Friends

10/10

Exceptional

29 Jan 2025

Brogan

Beautiful spa and excellent staff

10/10

Exceptional

26 Jan 2025

Stephanie C

Amazing stay. Exceeded expectations.

Partner

10/10

Exceptional

21 Jan 2025

Janet

Annual outing

It really is a fabulous resort to stay in. Now that I have stayed In a lodge I don’t think I would stay in the hotel again.

Partner

10/10

Exceptional

20 Jan 2025

Kathryn

Amazing

Partner

6/10

Pleasant

05 Jan 2025

Gary

Disappointing

We have stayed at the Galgorm Hotel a number of times before but chose to stay in a cottage this time. We were in one of the newer cottages but found it to be very cold (there was snow on the ground outside) and when we tried to adjust the bedroom radiator water started to run out of it. This made it hard to dry robes and swimwear after the spa. My partner had to wear her coat indoors, for warmth. The shower door was badly designed and water poured out of the cubicle making the tiles slippy. There was a green light on the ceiling which lit the room up all night, affecting sleep. The spa was heaving with guests which made it difficult to find a hot tub to sit in. After paying over £16 for one cocktail and over £8 for a small beer we wandered around (cold and wet) trying to find space in one along the river and gave up. We booked a very late dinner which meant that as other guests left to eat we were finally able to use the facilities more easily. Our meal in Fratellis was average and over priced. As were the drinks. We felt that our stay this time was disappointing and have no intention to return again.

Partner

8/10

Excellent

02 Jan 2025

Mary

Changing rooms weren't the cleanest

We knew that 1st January would be a busy time at the hotel and the number of customers didnt bother us but there didnt seem to be enough staff to maintain the cleanliness in the changing facilities during the day which was disappointing.

Partner

2/10

Poor

02 Jan 2025

Emma

Review of Forest Den Spa

Unfortunately, my experience at Forest Den did not meet my expectations. I spent a significant amount of time trying to get the fire started for the wood-fired sauna and bath. Given that we booked the Forest Den specifically for these amenities, I was disappointed.

We checked in at 3 PM, hoping to relax in the sauna and bath before dinner. However, it took over three hours to heat the sauna, which only stayed warm for a short time. Even after five hours, the bath remained cold, primarily due to the soaking wet firewood, which made it difficult to ignite the fire. I called reception three times over four hours, and each time, more wet logs were delivered.

Around 7 PM, a staff member offered to assist with the fire, but since we had dinner reservations at 8:15, it felt unnecessary at that point. He suggested we ask reception to light the sauna and bath for us while we were at dinner, which we did, but upon our return, we found that nothing had been done. I attempted to heat the bath again, but it seemed unlikely we could achieve a proper temperature given the wood provided.

The restaurant is not within walking distance, and although we arranged for a taxi for 8 PM, it didn't arrive until 8:30 without any prior notice of the delay.

On a positive note, both breakfast and dinner were very nice, and the staff were all very friendly.

For the price point the forest den was not worth it!

Partner

10/10

Exceptional

22 Dec 2024

Amgad

Great place, Great service l.

Friends_and_family Family

10/10

Exceptional

08 Dec 2024

Verified traveler

The Galgorm was one of the nicest stays we've ever had. The staff were so friendly and helpful throughout the whole stay. We stayed in a cottage and will definitely be returning.

10/10

Exceptional

01 Dec 2024

SG

Overnight with thermal village

Overnight stay at half term with great time spent in the thermal village.

Lots of great facilities to enjoy.

Good dinner in Gillies. However the hotel misses the opportunity to provide fine dining in the river room.

Partner

10/10

Exceptional

27 Nov 2024

Tanya

Just a lovely relaxing stay

Partner

10/10

Exceptional

21 Nov 2024

Niamh

Fabulous hotel. We thoroughly enjoyed staying there for mini honeymoon. The spa is amazing. I'd highly recommend to anyone thinking about staying. The service is top class.

Leisure Partner

10/10

Exceptional

16 Nov 2024

Richard

What an amazing place - had no idea it would be that good. World class! Forest den was fantastic

Partner

6/10

Pleasant

07 Nov 2024

Verified traveler

Not what it used to be

We go to Galgorm every year for a 1-2 night stay. We probably won’t go back now. Prices are astronomical at the hotel for mediocre drinks and food, the spa treatments are now like a conveyor belt and the spa in general is very crowded. It feels like the Galgorm group just want to squeeze every last drop of money out of guests.

Partner

10/10

Exceptional

19 Oct 2024

Joanne

Outstanding

The Galgorm is a wonderful facility in a beautiful location but there is no doubt that what really makes the experience is the staff. Galgorm, you should be so proud of each and every one of them. They’re outstanding!

Partner

8/10

Excellent

14 Oct 2024

Jonathan

As much as we love galgorm this visit was not as expected. Our room was not ready on arrival and had to wait 1 hour which was disappointing and when we got to the spa it was soo overcrowded that we couldn't get near a hot tub. Considering we had dinner reservations we didn't get much time to enjoy the spa given the late check in and number of guests using facilities. Fratellies is my favourite but this time they had changed the menu and reduced the much loved tapas starters, the starter we did pick was very salty and we couldn't enjoy it. Pizza was delicious tho. I always recommend galgorm to friends but I might not big it up as much in future. The cottage was clean and perfect for us as we've stayed many times, we did have trouble getting hot water this time, had to leave the shower running for 5 minutes before hot water came. Still love galgorm and will definitely stay again but perhaps not on a Sunday as it seems too busy. They should try to monitor this in some way and maybe let guest know that it's busy. Breakfast was as always a treat.

Partner

10/10

Exceptional

11 Oct 2024

Nicole

Great hotel

Great hotel and great staff
Very nice place to relax
We really enjoyed ourselves
Great breakfast too

Partner

8/10

Excellent

10 Oct 2024

Heather

Lovely stay but could have slept better

We had a lovely time at Galgorm. The spa was amazing as usual and it wasn't too busy. Cocktails were a ridiculous price though so we didn't order any.
We stayed in the older part of the hotel which was fine but it the room just didn't feel as luxurious/cosy as other rooms we had stayed in. There were a few strange stains on the carpet and the room was very hot during the night despite leaving the windows open and using the Dyson fan which we kept on all night but it was very noisy and made it difficult to sleep. Breakfast in Gillies was lovely

Partner

10/10

Exceptional

01 Oct 2024

Sandra

The whole experience from going into Galgorm to checking out was amazing.All facilities fabulous .Staff could not be any more helpful...and the surroundings...omg

Friends_and_family Friends

8/10

Excellent

13 Sep 2024

Clare

This is not our first time staying here. Overall our experience was good however some members of staff were not very friendly whilst other were very friendly. our room has some bottle tops left on the floor from the previous guest which always feels strange but in the main it was clean. Reception staff and breakfast staff were all lovely on every interaction.

Friends_and_family Family

10/10

Exceptional

26 Aug 2024

Verified traveler

Fabulous as expected!

Partner

10/10

Exceptional

24 Aug 2024

Roy

Delightful

Short break. Stayed in cottage which was excellent.

Partner

10/10

Exceptional

22 Jul 2024

MAUREEN

Daughters birthday.

Myself and my daughter stayed in a lovely cottage. It was part of her birthday present. We really ejoyed our stay. It was so clean and staff were brilliant. Definitely go back again.

Friends_and_family Family

10/10

Exceptional

16 Jul 2024

Caroline

Everything was perfect

Leisure Partner

10/10

Exceptional

12 Jul 2024

Rachel

Beautiful stay … very relaxing in beautiful surroundings, great food and drinks and staff all very friendly and helpful! Feel so relaxed after it :)

Friends_and_family Family

10/10

Exceptional

07 Jul 2024

Verified traveler

Excellent Stay

Excellent Stay. Brilliant staff and facilities.Toilet extract fan is noisy at night and can’t be switched off

10/10

Exceptional

19 Jun 2024

J F

Great Birthday Celebration

Great Hotel, Spa is to die for😜Rooms are so comfortable and Hotel itself beautiful. Lovely relaxing break

Partner

10/10

Exceptional

17 May 2024

Fiona

Galgorm never disappoints .Superb attention to detail and the staff are amazing so helpful and friendly, nothing is too much trouble

Friends_and_family Friends

10/10

Exceptional

11 Apr 2024

PATRICK

We had a lovely stay and we will be back.

Leisure Partner

10/10

Exceptional

10 Apr 2024

Michaela

What a beautiful stay. The rooms are a bit tired and dated but the outdoor spa is world class.

Leisure Partner

10/10

Exceptional

01 Apr 2024

Jacqueline

Fantastic facilities and enjoyed our stay. Couldnt get a dinne time that suited so we left and went out for dinner at another hotel

Partner

10/10

Exceptional

14 Feb 2024

Richard

Relax and unwind in a top class spa hotel

All staff were professional, attentive and really pleasant. My wife has food allergies and everyone was proactive and helpful.
The spa is incredible, in both scale and quality. There’s something for everyone and you could spend a day easily exploring the spa alone.
Room quality was top notch. Very clean and comfortable with a mini bar selection of treats.
Food in the restaurant for dinner and breakfast was very enjoyable. Would happily return.

Partner

6/10

Pleasant

29 Jan 2024

Lesley

I booked a superior room which was nice but was too warm and lack of nice view out of our window was awful

Leisure Partner

10/10

Exceptional

12 Jan 2024

David

Stayed in lodge. Superb. Service excellent

Partner

10/10

Exceptional

03 Jan 2024

p

Amazing

Amazing stay. Staff all so friendly especially the lifts we got to.gillies and back. Spa was outstanding and we will be back

Partner

8/10

Excellent

27 Dec 2023

Verified traveler

Shepherds hut

Really enjoyed our stay. Only 2 negatives where that the shepherds hut we stayed in didn’t have the lovely copper bath like in advertisements. It was a smaller older bath.
Couldn’t get tv in front of bed to work.
Other than that, everything was brilliant and I really recommend it. Superb spa. Shepherds hut is really lovely.

Partner

10/10

Exceptional

11 Dec 2023

Ceire

Amazing resort. Breakfast is absolute feast!

Partner