Swiss Hotel Freetown

Sierra Leone , Freetown
Freetown, 38 Spur Road
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50 reviews shown

10/10

Exceptional

07 Mar 2026

Isatu

I always stay here when am in freetown. It feels like home.

Self

10/10

Exceptional

19 Feb 2026

Amanda

Yes indeed very polite and accommodating were all the staff
..like home from home
And the good food..uum yum

10/10

Exceptional

20 Jan 2026

Ruben

Staff and Amenities the host Priscilla is phenomenal, professional and caring. She is a great asset to any organization that she works for. Because of the way she handles her self and her attention to detail and ready to solve problems I keep coming to the Swiss Hotel. She is very hospitable.

Business_and_leisure Self

8/10

Excellent

18 Jan 2026

Ansu

Great staff members.

Business_and_leisure Self

10/10

Exceptional

24 Dec 2025

JUSU

All the Staff were professional.

Business_and_leisure Self

8/10

Excellent

23 Dec 2025

Alfred

The culture statement all around the hotel

Leisure Family

6/10

Pleasant

17 Nov 2025

Jesus-Anthony

Staff were accommodating and nice. The rooms were clean, had everything and very good. The location is in a good spot. The restaurant food was meh but overall it was good - I would stay here again

Business

6/10

Pleasant

22 Oct 2025

Sankar

Noisy environment..literally traffic noise can be heard in the room..front office rude & unprofessional..dirty bed covers & inspite of several complaints it took them so many reminder to chnage it..no pressure in water flow in baths rooms..so overall a medicore hotel ..only exception I can say is food ..its overall good

Business Self

10/10

Exceptional

08 Aug 2025

Steven

The Swiss hotel is great option in Freetown. Staff is amazingly helpful and courteous. Rooms are very spacious, modern and clean. There is also a restaurant at the hotel. Slightly pricey but food quality is excellent.

Leisure Self

10/10

Exceptional

02 Aug 2025

Jennifer

Cute hotel, friendly staff, good price.

The hotel is nicely decorated throughout with a lovely pool/bar area. The staff were all super friendly and helpful, and I had a nice stay. For me, the mattress was not comfortable as I like a firm, supportive mattress, but for a few days, I survived. The breakfast was good and had a nice variety of food that kept me full until dinner. Thank you all for your hospitality!

Self

8/10

Excellent

22 May 2025

Okey

Very neat and good manager with refairly responsive team, though restaurant and some front desk staff requires further training on effective communication.

Business_and_leisure Partner

10/10

Exceptional

18 Apr 2025

Jean

I always stay at the Swiss Hotel when I stay in Freetown. I enjoy staying here and feel very happy with the service and facilities in general. However, on my last visit there seemed to be a shortage of toilet roll with my toilet roll only being replaced with one if the existing roll was nearly empty. I ran out a few times and had use the tissues and once ran out of everything and didn’t get a replacement until my third Tim of asking. I had bought some spare myself to ensure that I didn’t really run out. Such a small thing and it didn’t spoil my stay but it does seem an unnecessary issue.
Otherwise, I’m still very happy with my stay and will be coming again.

Self

10/10

Exceptional

26 Feb 2025

Natalie

Would stay here again

Comfortable beds and good AC. Good location.

Self

8/10

Excellent

20 Feb 2025

William

All good

10/10

Exceptional

11 Feb 2025

Ahmad

Good place in the city, the food was good!

Business_and_leisure Family

10/10

Exceptional

10 Jan 2025

Alfred

Great hotel to get a feeling of safety and culture at the same time

Business_and_leisure Self

8/10

Excellent

22 Nov 2024

ajay

One of the better places in Freetown. Staff are lovely but not the best. I cant blame them for this as conditions in Sierra Leone have been difficult for 30 years and education is not easy. The owner and manager are very nice and help as much as they can.

You must have some understanding when travelling to countries that arent famous tourist resorts.

Be tolerant with the staff.

Partner

10/10

Exceptional

27 Oct 2024

Raymond

Very nice, but also pretty normal for SL

Nice rooms, very clean, but fairly typical for Sierra Leone (IYKYK). After being up country, nice to have hot water and other amenities. The food was very good also. There's a lot of street noise, but it can be minimized by closing any windows and using the AC.

Friends_and_family Friends

4/10

Poor

16 Oct 2024

Jan

The apartment was not as listed with very few amenities. There is no pool view from the apartments and they are very noisey. The tv in the unit was old with poor quality and sound the dishes were dirty and scattered in the cabinets. Room service was mediocre and very pricey for the quality. The pool was cold and full of debris and across a busy back alley from the apartments. Much needs to change here in comparison to other places I’ve stayed in the area.

Leisure Partner

10/10

Exceptional

27 Aug 2024

Prince

I had a wonderful stay at the Swiss Hotel. The hotel is clean and well appointed. The staff is friendly and went above and beyond to make my stay comfortable. The pool and outdoor terrace is a definte bonus after a long day. With constant water, electricity, good wifi, great food and clean rooms, the hotel is above the standard in Freetown. I will definitely plan on staying again.

Business

10/10

Exceptional

28 Mar 2024

Mamadou

Cozy hotel

It’s was a very cozy hotel, great location. The stuff was very friendly and professional. The manager Sadio was fantastic and very knowledgeable.

Business

10/10

Exceptional

06 Sep 2023

Isatu

This place feels like home to me ! Love it!

Business_and_leisure Self

8/10

Excellent

02 May 2023

Alfred

Very nice hotel. Pleasant staffs but need abit of upgrading

Business_and_leisure Family

10/10

Exceptional

03 Apr 2023

Michelle

Superb staff. Lovely hotel.

Gorgeous hotel and lovely small pool and pool bar. Great location to get into town or beach.
The staff could not gave been friendlier or more helpful. I felt they all became friends -- from the house keepers to bar staff, receptionists and managers.
Highly recommended. I will return here on my next visit

Friends_and_family Friends

10/10

Exceptional

08 Jan 2023

Anita

Thanks for a nice stay and for accommodating short notice and correcting of my booking error.

Self

8/10

Excellent

15 Jun 2022

Mohamed

I really liked the location of the property. It was easily accessible by public transportation at any time of the day and because of the location, you can feel safe taking public transportation even at late hours of the night. The staff there were excellent and very attentive and pleasant. Every single staff there was incredible. One thing that I did not like was the fact that every guest had to stop at the front desk and wait for the staff to call up to the room before they could come upstairs. I think this is a bit invasive to someone's privacy. As long as the person knows what room or suite they're going to, they should be allowed to just go upstairs. Not every guest wants everyone to know who is coming to visit them. I don't believe people are just randomly walking into hotels from the street if they don't know who they are coming to visit. I personally, would like to see this changed.

Business_and_leisure Self

10/10

Exceptional

08 Jun 2022

Ryan

Hotel was clean and the staff were all friendly and went above and beyond to offer a great service! This is now my hotel of choice in Freetown and I will definitely be back

Leisure Family

10/10

Exceptional

16 May 2022

Collins

Responsive staff

Very responsive and hands-on management. Overall nice experience.

Business

8/10

Excellent

16 Mar 2022

Jamie

Helpful and friendly staff. Good location and spacious room. Internet a bit variable

Business Self

10/10

Exceptional

30 Jan 2022

Verified traveler

Fantastic, will stay again

Wow, fantastic place to stay in Freetown. It was my first time there and everyone there went out of there way to help me and make my stay great. This is where I’ll stay next time I come back.

Business

10/10

Exceptional

06 Oct 2021

Daniel

Great stay and great staff

Thanks for the assistance of all the staff, we have a great stay and also tried the breakfast which was large enough and convenient for us.

Looking forward to coming back in Freetown

Business

8/10

Excellent

17 May 2021

DAVID

Nice and friendly staff

Very friendly staff, always willing to help. Mr. Johnson the manager was very helpful. Staff always have a smile on their face

Friends_and_family Friends

8/10

Excellent

28 Feb 2020

Brenda

Amazing Staff!

I didn't get the room that I booked at first and was put in an apartment off site of the hotel. They did however get me moved over as soon as they could. We did get in trouble for swimming after hours, but we had not seen any signs on the hours the pool was open. Overall, a great place to stay because the staff is amazing. They have been there for several years and tend to remember you. A very nice touch. Plus they will go over and above to make your stay good.

Friends_and_family Family

10/10

Exceptional

19 Aug 2019

Verified traveler

I booked this place for my husband Management was great

6/10

Pleasant

26 Mar 2019

Michael

Disappointing, I had a not so clean bed cover with stains.

Business_and_leisure Self

10/10

Exceptional

17 Mar 2019

Verified traveler

Staff were great to chrck me in, even though exoedia had not sent them conf of tgr bookung

Business

10/10

Exceptional

24 Sep 2018

Tony

Nice boutique hotel

If you are tired of the 'sameness' of the usual chain hotels this is a good option. A smaller hotel within a short ride of the hustle bustle of Lumley and the beach. Nice sized rooms which are well appointed. Competitive rates. Distant sea views. The staff are very friendly and work hard to make your stay a pleasant one. A special mention for Elizabeth who appears to be the 'problem solver' at the property. A great place to relax after a busy day.

8/10

Excellent

07 Sep 2018

Verified traveler

On a noisy intersection but closing the windows helps significantly. Staff are very friendly but the quality of the included breakfast could be improved.

8/10

Excellent

24 Apr 2018

Verified traveler

Good restaurant/small rooms

European style hotel with small clean rooms. Restaurant with good food.

10/10

Exceptional

21 Apr 2018

Verified traveler

Nice stay in Freetown

Overall we enjoyed our time at the Swiss. The staff was very helpful. the breakfast is good. Comfortable room

8/10

Excellent

11 Apr 2018

Jacqueline

nice hotel, quality furnishing, good location

our stay at this hotel was quite pleasant. the staff are friendly and eager to please. food of a good quality and well presented. A couple of minor matters were quickly dealt with making us feel valued customers. we would definitely recommend and stay again.

8/10

Excellent

03 Apr 2018

SAC

Lovely ambience, friendly and helpful staff. Value for money I think. All told it was a pleasant stay and I would go back.

8/10

Excellent

07 Mar 2018

Verified traveler

Good hotel and good services-AVOID HOTEL TRANSPORT

Great hotel and great experience.

My only qualm was the fee they charged me for transport from the airport to my hotel (you may be aware you need to take a boat into Freetown); service was said to be 'VIP' but I ended up waiting for more than an hour for my boat to come while the passengers I passed by in the queue surpassed me on their boats. The boat is $40 each way and the hotel charged me $120 each way (3x the already expensive boat ride price). Once I found out the price relative to the service that was offerred (my secretary booked it), I cancelled the return. The accepted after a bit of back and forth.

So definitely arrange your own transport.

10/10

Exceptional

05 Jan 2018

Rebecca

fantastic location and friendly staff

I had the best nights sleep in a long time at the swiss spitit hotel

8/10

Excellent

14 Nov 2016

Michael

Nice & clean

The food was good

8/10

Excellent

29 Mar 2016

Neil

Decent place to stay in a difficult city to find good accommodation.

4/10

Poor

26 Feb 2016

Overpriced hotel, that should be rated two-star

The air conditioning did not work, the toilet overflowed, the shower leaked, the WiFi was on and off.

The restaurant was okay, but broke a tooth on a bone in the rice.

Most surprising is that I have never seen so many hotel staff sitting around doing so little work.

2/10

Poor

31 Oct 2015

david

Dump

Placed in new bldg which required crossing dark ppl full unsafe road. No working phone in room. No railing on stairwell. Staff wouldn't do anything to help. To top it off their laundry lost a pair of socks. Don't Stay Here

10/10

Exceptional

30 Jul 2014

Franklyn

Very nice boutique hotel unique in Freetown

Impressed and thoroughly satisfied with service provided and attention given to details and personal needs of guests. The front desk management and staff were very helpful and polite, and willing to go the extra mile to make me as their guest comfortable and satisfied. I also found the premises well secured and the surroundings safe; guarantied supply of electricity and water; and adequate staff complement to ensure that the hotel remains clean and spotless at all times and that things work well.

6/10

Pleasant

15 Nov 2024

edilberto farias da

Hotel bom precisando investir em manutenção . O banheiro escuro com box cilíndrico quebrado inundando água por tudo.
Hôtel não possui secador de cabelo. Fornece apenas uma toalha para duas pessoas. O hotel fica muito longe do centro. Café da manhã bom faltando queijo, presunto e frutas como banana e laranja.
Peço em torno de 100 dólares.

Partner