Name: Radisson Blu Mammy Yoko Hotel
Address: Lumely Beach Road, 17, Freetown, ., SL

6/10

Pleasant

16 Jun 2026

David

N/A

10/10

Exceptional

16 May 2026

Idi

Great experience

4/10

Poor

30 Apr 2026

James

Paid extra for a premium room with a sea view, what I actually got was a view of a building site and the noise of a cement mixer which one day went from 7:30 in the morning to 23:00. The room was ok but when the air con was on it made the room smell damp. The staff were mostly friendly but I couldn’t work out if they were either deliberately unhelpful or just inept, the end result was the same. Due to the ongoing renovations at the hotel many of the facilities were not available. I have no doubt there are much worse hotels in Freetown which I why I chose what I thought would be a safe choice with a well known brand, unfortunately it did not work out on this occasion. I would not recommend

Self

6/10

Pleasant

19 Mar 2026

Upenyu

Alright stay.
Poor/ limited menu options (missing half the menus listed) which had me eating sandwiches after getting consistently sick from the food.

Self

2/10

Poor

13 Jan 2026

Alhassane

the treatment

Business_and_leisure Self

10/10

Exceptional

04 Jan 2026

Janet

This hotel is excellent, with great service and a friendly environment. I hope to visit again in the future.

Leisure Partner

10/10

Exceptional

03 Jan 2026

Yatta

Excellent overall experience, loved the dessert options especially for a midnight snack!

Leisure Self

4/10

Poor

01 Jan 2026

Boubacar

Poor service , outlet does not work on rooms , no direction how to reach desk once you’re in

Business

2/10

Poor

24 Dec 2025

Rima

The manager Agnes is extremely rude and lacks professionalism. The water that comes out of the shower smells like rust. The lobby is full of mosquitoes. Don’t recommend staying here at all

Leisure

10/10

Exceptional

18 Dec 2025

Mary

Excellent

10/10

Exceptional

17 Dec 2025

Mark

I am giving 5 stars because of these excellent staff - Vidal (bar), Christine (reception), Paul (restaurant) and Ferreh (cafe). They treat guests exceptionally well and deserve recognition from management. The rooms are also comfortable with good mattress, decent air con and nice working desk. Improvements would include having better air conditioning in the communal areas (only the bar seems reliably cool), having a hotel shuttle service to collect and drop guests using the airport water taxis, and more entertainment eg a local band to perform in the bar at weekends or in the garden.

8/10

Excellent

09 Dec 2025

Sandrine

Room & convenience

8/10

Excellent

24 Nov 2025

Pranay

Easy access to the beach area

Business Self

8/10

Excellent

11 Nov 2025

ASHISH

Stay is good

4/10

Poor

29 Oct 2025

Lawrence

Very poor air conditioning for entire hotel common area. Room air concondition was minimal but staff provided fan.

Business Friends

10/10

Exceptional

23 Sep 2025

Musa

Very nice and clean.

4/10

Poor

25 Jul 2025

Patricia

Many opportunities, many they making changes

8/10

Excellent

23 Jul 2025

Paul

It’s fine but no more, no worse

The hotel is fine. The WiFi didn’t work. I asked for an extra towel and robe as only one was provided in the room. They never arrived. I wasn’t allowed to use the pool because the pool cleaner was doing his thing. Other than that I’d say the hotel was fine. Nice bed, decent shower.

Partner

10/10

Exceptional

15 Jul 2025

Gilo

The staff were excellent, very friendly environment but the bathroom is outdated. The hotel needs renovation

Friends_and_family Family

2/10

Poor

03 Jul 2025

Bendu Aye

The guys at the front desk was welcoming.

My dislikes are, the room was hot, no hot water to shower. Worst one is the bed sheets and towels don't match the standard of the hotel title. It was very dirty.

Business_and_leisure Family

8/10

Excellent

29 Jun 2025

Josephine

Love staying here. Staff are super professional and friendly.
It’ll be great if the hotel changes the very worm down carpets in the corridors and also put de-humidifiers in the rooms.

Business Self

10/10

Exceptional

17 May 2025

Verified traveler

Foodie

There was so much choice of different food at breakfast

Friends_and_family Family

6/10

Pleasant

18 Apr 2025

Dennis

Needs

Business

4/10

Poor

05 Apr 2025

Dennis

Disappointing Stay Despite Club Membership

I stayed at Radisson Blu for 3 nights and, as a Radisson Club member, I have to say this was one of the most disappointing hotel experiences I’ve had—not just globally, but even across Africa.

To begin with, the breakfast was shockingly poor: the bread was old, the selection was far from healthy, and the cheese was cut so thin it was barely visible—I’ve never seen anything like it. The cucumbers were inedible on multiple mornings, and there was zero variety day-to-day.

In-room coffee was another letdown. No espresso machine, no proper coffee setup—just terrible instant coffee in sachets, which is unacceptable at this price point.

I paid $130–$150 per night, and to put this in perspective, many of the staff here earn $40 a month. It makes me wonder where that money goes, because it certainly doesn’t reflect in the quality of the service, food, or amenities.

Radisson should seriously re-evaluate the standards at this property. It doesn’t live up to the brand’s promise, and I would not recommend it to fellow travelers.

Business

10/10

Exceptional

22 Mar 2025

Isiah mayon

Very excellent

8/10

Excellent

21 Feb 2025

Oluyomie

Easy location. Helpful door and gate staff. Beautiful swimming pool, bar. Good all round

10/10

Exceptional

29 Jan 2025

Fernanda

Muito bom, exceto café da manhã

O hotel é bom no geral. Algumas coisas somente eu melhoraria, como o café da manhã, que não tem muitas opções e o café em si é muito ruim. Além disso, a iluminação no quarto é terrível de noite. Não encontrava nada, pois não tinha luz no teto, somente abajours. Fora isso, achei ótimo o fato de eu chegar no aeroporto e ter uma plaquinha do Radisson para dar apoio com a lancha e o transfer. Por mais que eles cobrem por esse serviço (acho que 65 usd) é bem feito. Pois eu não tinha reservado transporte do aeroporto, e mesmo assim fui recebida.

Business

2/10

Poor

15 Jan 2025

BDO

Very Good Staff, very Bad Hotel

The staff at this hotel are excellent. They organised my pick up and drop to the airport. They changed my room when my AC wasn't working in the room. They were eager to please. Kudos to the hotel staff for putting their chin up. The owners of the hotel need to refurbish this hotel. It is a shame for Radisson Blu to put their logo on this shambles of infrastructure!

10/10

Exceptional

28 Dec 2024

Lakshman

very good hotel.

Leisure Friends

10/10

Exceptional

18 Dec 2024

Fouad

Staff

2/10

Poor

11 Dec 2024

Thomas

I don't even get clean towels. Bath towels are almost yellowish to brown color.c

Business

4/10

Poor

11 Dec 2024

Thomas

No amity, it doesn't even provide clean towels. The room lighting is not working. The breakfast buffet offers nothing appetizing.

Business Friends

10/10

Exceptional

03 Nov 2024

Jo

Excellent staff

Business

8/10

Excellent

28 Oct 2024

Rosaline

The security was great.

Business_and_leisure Self

10/10

Exceptional

19 Oct 2024

Jo

Great staff

6/10

Pleasant

13 Oct 2024

Patricia

Ok

10/10

Exceptional

08 Oct 2024

Samuel

Nice environment

10/10

Exceptional

07 Oct 2024

Hannah

The hotel was very clean. The staff were polite and respectful. I had access to all the facilities that I’m used to here in England. I will stay there again whenever I visit Sierra Leone.

Leisure Self

6/10

Pleasant

27 Sep 2024

Patricia

Ok

Business

6/10

Pleasant

27 Sep 2024

Patricia

Ok

6/10

Pleasant

27 Sep 2024

Patricia

Ok

10/10

Exceptional

20 Sep 2024

Jasper

I love RBMY Hotel! Excellent service!

10/10

Exceptional

08 Sep 2024

Patrick

My overall stay was pleasant. Only draw back was multilpe power outage.

8/10

Excellent

28 Aug 2024

Ikmat

Good location for oir needs

Leisure Family

8/10

Excellent

24 Aug 2024

CHUKWUMA

Good service

Business

8/10

Excellent

20 Aug 2024

Ashok

Property is big and green and well maintained at the front but needs some maintenance at the back towards the walk to the ocean.

Business Self

8/10

Excellent

04 Jul 2024

Verified traveler

The hotel can improve breakfast, carpet on the floor and by equipping their wonderful staff with potential answers to their guests. The hotel provides good security and has a great location.

Business

8/10

Excellent

25 Jun 2024

Ousseynou

A.THE GOOD
1.I stayed here in February and was very unsatisfied with overall service quality. But this time around, I was very impressed with how much the hotel has progressed with its overall service: checking is faster and the staff friendlier and better trained, they do a better job at ensuring that rooms have everything needed and they are more reactive when the customer asks something( e.g extra towel, a spoon etc...). Talking about reactivity when a customer needs something, i would like to particularly highlight the amazing job done by a lady there called Eileen Johnson. Eileen was so friendly and reactive to problems that i had to ask for her name so that i can share it here. I'm grateful Eileen and I hope the rest of the team can copy from you
2.Breakfast is great with lots of food varieties
3.All the machines at the gym work and because it's only open to hotel guests, it's almost never too crowded
B.IMPROVEMENTS NEEDED
1.The food room service team seems to get angry every time I order(happned a few times) or ask for breakfast(I only ordered breakfast once) to be delivered to my room. They take very long and the person delivery always looks unfriendly and angry. One time they simply ignored my order and blamed the person at reception
2. One of the cleaning ladies(not the fair completion one) in the hall where room 216 needs more training. One day she didn't clean my coffee table, didn't refill the coffee box and left no towel and was rude when i reminded her

Business Self

10/10

Exceptional

14 Jun 2024

Jasper

Amazing

Business_and_leisure

8/10

Excellent

04 May 2024

ralph

It was good. The power drops are strange for me

Business

8/10

Excellent

30 Apr 2024

Charles

One of the better hotels in Freetown and the name does not disappoint. Staff were attentive and reasonably professional.
Breakfast was quite good and covered all the basics. The rooms were well apportioned and clean.

Leisure Family

2/10

Poor

20 Apr 2024

Tenneh

Very unfortunate incident
Paid for a room I went there the room is not available
They had to give me a room that’s not to the standard I paid for

Self

10/10

Exceptional

08 Apr 2024

Verified traveler

Excellent Choice

We requested to be assigned a room on a specific floor it was done and we had great food during Ramadan, it was our second stay there and we are happy

Business

2/10

Poor

08 Apr 2024

DODOO

Insects and cockroach in room

Business Self

6/10

Pleasant

30 Mar 2024

Lori

On the website, I reserved one room with two beds. I had two stays. BOTH times they did not have a room with two beds for us. In fact, after my first night of sleeping on a rollaway, I went to the front desk and said I would be returning on March 28th and to please reserve a room with two beds. They did not. Frustrating.

Business

2/10

Poor

29 Mar 2024

KEVIN

Check out took almost 45 minutes despite no queue.

Trying to pay for incidentals in cash and getting change was a nightmare as the hotel literally had to go to a local store to get money.

No bag storage area either. They were bemused anyone would even need one.

Bring your own towel if you go for swim.

Unable to organize a taxi to sea ferry also meant I had a 2km walk in 30 degrees with my bags as ended up most efficient way of doing this such was the chaos at reception desk.

On the plus side the bar staff were very nice and the room was clean and pleasant. Food was good too. Gym was also pretty decent.

The reception staff like pulling teeth.

Leisure

10/10

Exceptional

26 Mar 2024

Khafila

My husband and I spent an amazing 10 days at the Radisson Blu! Every member of staff, the breakfast (and dinner at Baw Restaurant), our room, the location and the hotel’s proximity to the beachfront, shopping and dinner and entertainment spots was superlative! We will certainly come back and had a fabulous time! My only area of improvement are the carpets in the hallways. They were old and should be replaced by the tiles in the rooms in time. Thank you for a wonderful visit to Sierra Leone and see you next time!

Business_and_leisure Family

8/10

Excellent

26 Mar 2024

Verified traveler

Good place to stay in Sierra Leone

The Hotel is nice and people are nice also however more effort must be made by the new Manager Mr.Bah to respect Radisson 5 Star international standards.

Business

10/10

Exceptional

15 Mar 2024

Shawna

Nice place

Leisure

8/10

Excellent

07 Mar 2024

Bello

Very close to a safe beach, convenient for walking exercise.
Very helpful staff.
And good meals.

Business_and_leisure Self

10/10

Exceptional

28 Feb 2024

Natalia

Very close to Lumbley beach.
Well secured and safe.

Business_and_leisure

8/10

Excellent

28 Jan 2024

Lindsay

Good experience

First time staying at the Radisson and I was quite impressed. It exceeded my expectations.

Business

8/10

Excellent

21 Jan 2024

Raul

Good time in Radisson Blu Freetown

Excellent service in the reception, restaurant and security guards. Always available to help. Great facilities including the gym and swimming pool. Good value for money.

Business

2/10

Poor

31 Dec 2023

sheri

Management Avoiding Major Concerns

Itinerary # 72681015410468

For several days onsite and email, I contacted front desk manager Mohamed Sesay to express concern about the uncomfortably loud and invasive music on the property among other concerns.

I understand that events will take place, but there is no reason that music should be so extremely loud that I can hear every base, song and voice in my room. My ears were constantly ringing due to the noise level. I did not sleep for days.

I spoke to the front desk representative, Moses Gasama, around 3am on 23rd, December, 2023 to continue to express my disappointment. I spoke to Mohamed Sesay whole on the property multiple times. I requested a 3 night partial refund of my 2 week stay which was paid in full. Mohamed Sesay has ignored my concerns.

I also mention to Mohamed Sesay that the guards at the security entrance gate of the hotel should not coerce or intimidate guests into placing Christmas donations in the box before opening the gate. Although I gave several daily donations, all guests should be free to give at their own will. Forcefully asking guests to put money in the box is unprofessional and should be addressed by management.

There are several other concerns I expressed. Brown water that expelled from the bathroom sink each morning. I have video recordings of this and the music. The ATM machines onsite did not work. Walls and floors of the entire property need cleaning. There were always roaches in the lobby bathroom next to the restaurant.

Friends_and_family Family

10/10

Exceptional

30 Dec 2023

Edward

No Comments

Leisure Family

2/10

Poor

10 Nov 2023

Daniel

The food in the restaurant is terrible. The selection is almost worse if that's possible, the management staff is so poorly trained. The hotel is owned by the government which should tell you everything you need to know about how poor this country is, so that's how the country runs its hotel strongly urge no one to stay at this hotel Radisson should be a shame to have their name on this hotel

Business Self

8/10

Excellent

06 Nov 2023

Erhan

Compared to country situation it is OK

Business

4/10

Poor

27 Oct 2023

Mohammad

Our air conditioning was operating very poorly. We tried everything with the hotel to get them to fix it or move us to another room to no avIIl. They kept making false promises. The property is in shambles. They charge premium US dollars for all services but keep the hotel without maintenance and pay their staff very poorly. The gym is horrendous. A lot of work needs to be done here.

Business Family

10/10

Exceptional

26 Sep 2023

Gertjan

Great place to stay. Very freindly and capable staff. Hotel also very well uequipped with meeting rooms and facilities. Looking forward to coming back.

Business

4/10

Poor

07 May 2023

Adam

Not worth the money.

Not worth the money. I didn't expect luxury and I can forgive mistakes, but this was a disappointing and frustrating place to stay - especially given the cost relative to other options in Freetown. Some examples... No towels when I checked in. Only one brought when I asked. Shower couldn't be used without flooding the bathroom. AC was on for 24 hours but never reached 21 degrees. Key card deactivated twice. Gym was not well maintained. Least friendly staff I experienced in Sierra Leone (with a couple of exceptions). Good food though.

Self

2/10

Poor

04 May 2023

Lakiesha

Roaches & Black Mold

I Had a terrible experience. When I first arrived I sat at the bar and there was a roach. The staff did not seem to care which meant this was commonplace. Additionally, in my room there was BLACK MOLD in the bathroom on the ceiling if the shower and in the sink. I started to feel ill and left for another hotel.

Business

10/10

Exceptional

16 Mar 2023

George

Very descent

Business Self

6/10

Pleasant

19 Feb 2023

Jeneba

The food was bad. My first meal was fried rice and chicken but was salty. I ordered shrimp Alfredo the next day, they gave me chicken noodle. The phone in the room did not work until the 3rd day of my stay. They came the 2nd day attempting to fixing the problem but was unable to. The IT crews said they would be back in one hour but never did. The cleaning crew were amazing. They were professional and friendly. The receptionists were also friendly and helpful. They were easy to talk to.

Business_and_leisure Self

4/10

Poor

15 Nov 2022

Anthony

Where arrived and the Sierra waiters would not wait on us . They did not clean our room. The hallway smelled like mold and our shower also had mold on the wall.

Business_and_leisure Family

6/10

Pleasant

01 Jun 2022

Liwang

Overall, the place is safe and clean, staff is very helpful.

Business Friends

2/10

Poor

09 May 2022

Verified traveler

It was the worst stay, they literally stolen my money, i strongly recommend anyone not even think to stay at this hotel, go sleep at the beach then it's better.

Business

4/10

Poor

06 Apr 2022

Verified traveler

Needs new management!

I used to love this hotel, was the best of the country and up to Radisson standards. To say it has become dilapidated is a huge understatement. Lights blinking in halls, sink didn't drain, and worst of all was the service. I spent huge sums on room service only to have almost every order sit for at least an hour - cold soup, dry/cold rice, etc. I know things have been hard in Sierra Leone of late, but these problems just require more active management and oversight, not money, to fix! Radisson should replace the management at the hotel and get someone who will actually care about representing their brand.

Business

8/10

Excellent

29 Mar 2022

Momodou

Good property... could do with a facelift. Even the welcome carpet at the entrance looks like it needs a shower. Staff at the restaurant need to be more friendly and service oriented

Business Self

10/10

Exceptional

27 Nov 2021

Arlington

CEO

Everything is wonderful. The staff is very courteous and very helpful. The rooms are very clean. It was an enjoyable quiet experience.

Business

6/10

Pleasant

02 Nov 2021

Mamadu

MJ

The water at the hotel is absolute disgusting, it smells like an old copper. It's very hard to even brush with it because of the way it smells and tast. Your body will even have a bad smell after you shower with it (it was like that for my entire 4 dsys of stay there). I stayed at another hotel nearby and their water was perfectly fine.The sevice at the hotel front desk and breakfast buffet is also terrible. The crew members at the buffet will rather focus their priorities on other cleaning duties than help you get a cup of coffee. Also, bringing a house shoe won't be a bad idea because the room floor is very dirty.

Business

4/10

Poor

09 Jun 2021

Verified traveler

This property only carries the Raddison label. The service is poor and the sanitary conditions could be much better.

Business Self

8/10

Excellent

31 May 2021

Verified traveler

Nice hotel. The staff is great and very helpful.

Business Partner

10/10

Exceptional

23 May 2021

PR

Great atmosphere

Nice n excellent overall

Self

6/10

Pleasant

28 Apr 2021

Verified traveler

Quite disappointed to pay Radisson prices for a property that is old and shabby. Everything felt a bit grungy and services were slow and subpar. Poor food (except the pizza). Not worth the money at all, to be honest.
Staff are nice, friendly and helpful though.

Leisure Self

10/10

Exceptional

11 Mar 2020

Kirk

The staff in general at all departmets works hard to please their clients when asked

Business Self

4/10

Poor

01 Mar 2020

Douglas O

Underwhelming

The stay was underwhelming for the price you pay.. the pool doesnt look as good as the pictures, and when I was there all the pool beds were occupied with people who didnt stay at the hotel. The pillows were super uncomfortable and they should invest in buying new ones!

Partner

6/10

Pleasant

25 Feb 2020

John

It’s secure. There is parking. The service is ok for the location but it leaves a lot to be desired overall. The area is good and you can get to beach cafes easily.

Business_and_leisure Friends

8/10

Excellent

15 Feb 2020

Peter

Salone n Radison Blu experience

I enjoyed my stay at Radison Blu. Very friendly staff. Organic food served at the restaurant. Very secured hotel. Comfortable and clean bed. Linens changed daily and rooms spacious. Good facilities including 24hrs Air conditioning in rooms and circulation areas. Hotel a bit pricy though.

Friends_and_family Family

10/10

Exceptional

15 Feb 2020

JimG

Property is safe clean and facilities good with short distance to transport links. The staff are extremely courteous and helpful

Business

10/10

Exceptional

07 Feb 2020

Avinash

BEST FOR FREETOWN

always prefer to stay here whenever I am in Freetown, most important I can get the Indian food

Business

8/10

Excellent

01 Feb 2020

Gbessay

Awesome place to stay.

Self

2/10

Poor

21 Jan 2020

Joshua

Was over at this hotel back in sept 2019, From sept 11th to the 21st for 10 days, the air conditioner don't work. I came back this December the air conditioner still don't work. They keep telling me they are working on it, meanwhile they are charging me $154/night and I am sweating and can't sleep at night.

Business Self

10/10

Exceptional

09 Jan 2020

Verified traveler

great location, polite and helpful staff and good amenities.

Leisure Family

6/10

Pleasant

08 Jan 2020

Verified traveler

I liked the property however the residents were sidelined in favour of events booked at the hotel. Our family felt uncomfortable using the swimming pool when there were weddings and parties on a daily basis. The hotel should maybe build another pool so that when activities are going on the residents, ie those booked to stay in the hotel can use the facilities.

Leisure Family

6/10

Pleasant

07 Jan 2020

Verified traveler

Staff very friendly but housekeeping would have to improve- had to request for bath towels and toilet on a daily basis - bar service was also poor charged for item which we did not received.
M. Williams

Friends_and_family Family

2/10

Poor

06 Jan 2020

josh

The air conditioners don't work. I asked for a change of room and it was leaking. I could not sleep because it was very hot. staff did not address the issues.

Business_and_leisure Friends

4/10

Poor

06 Jan 2020

Verified traveler

Poor access to facilities.

The Hotel facilities were always booked to host outside events which resulted in depriving the visitors of accessing necessary amenities. The pool was inaccessible for the most part and when available, it was not cleaned for use.

Business

10/10

Exceptional

05 Jan 2020

Verified traveler

Firstly, all the staff are really friendly and helpful with fantastic customer service skills and experience.

Friends_and_family Family_with_children

2/10

Poor

30 Dec 2019

Verified traveler

Air conditioner was out of order . Staff members did not address my issue with providing a portable ac unit or switching me to another room. Staff members are not professional.

10/10

Exceptional

07 Dec 2019

Ragheb

in overall assessment, I can say my five nights were very pleasant and satisfying in all types of services needed.

Business Self