Name: Grupotel Nilo & Spa
Address: Calle Malgrats, 9, Paguera, 07160, ES

10/10

Exceptional

27 Apr 2026

Alina

A nice hotel, close to to restaurants and the beach, very good breakfast

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Yanqun

Yes, the spa was good

Partner

10/10

Exceptional

24 Oct 2025

Richard

Gem of a hotel.

Total gem of a hotel spotless and smells divine. Staff are so pleasent and helpful nothing too much trouble. Lady cooks the best omelette and pancakes. Breakfast is so fresh and tasty lots of options. Room was amazing sea view coming back again for sure.

Partner

10/10

Exceptional

24 Aug 2025

Verified traveler

Peaceful and quiet surroundings with a great location close to the beach. The food was really good, cocktails were excellent, and the staff were extremely kind and welcoming. The only downsides were some ants in the room and that the rooms weren’t very soundproof — in the mornings you could hear the cleaning staff in the hall and other guests. Overall though, still a very relaxing and enjoyable stay.

Partner

2/10

Poor

22 Aug 2025

tanveer

We stayed at Nilo & Spa on 08/16/25 and unfortunately had a very poor experience. The AC in our room was not working, yet the front desk insisted it was fine instead of addressing the problem. After repeated complaints and asking to speak with management, they finally promised either a repair by morning or a refund. The AC was eventually fixed, but only after unnecessary stress and arguments with multiple staff.

8/10

Excellent

18 Jul 2025

Jane

I loved everything about this hotel apart from the frosted glass door on the bathroom. Please invest in a proper door for privacy. And the pillows were not very good. Everything else was wonderful.

Leisure Family

10/10

Exceptional

03 Jul 2025

Barbara

A lovely hotel within easy walking distance to the beach and bars and restaurants. The staff are so pleasant and go above and beyond to make your stay special. They would be the main reason I would go back there. I would recommend this hotel to anyone wishing to stay in that area.

Leisure Family

8/10

Excellent

02 Jul 2025

Julie

Lovely hotel

Lovely stay with friends, the hotel was very clean & the staff were friendly. Great location

Friends_and_family Friends

2/10

Poor

30 Sep 2024

Zia

No where near as what was described won’t come again

Leisure Partner

10/10

Exceptional

19 Sep 2024

Diana

Nice Staff.

10/10

Exceptional

28 Aug 2024

Ryan James

I didn't know what to expect when booking this hotel as this holiday was a last minute plan. But I will definitely try to book this hotel again, it was clean in a great location and pieceful. Fully recommend staying here.

Leisure Partner

10/10

Exceptional

13 Jul 2024

Sophie

Loved the quiet haven away from the busy beach and shopping area. Loved the huge mix of European guests. Loved the generous breakfast selection. Loved the fact there was no daytime entertainment and the evenings were very low key. Staff could not have been more helpful. Highly recommend this little gem.

Leisure Family

10/10

Exceptional

09 Jul 2024

Stephen

Short sunshine stop

Perfect hotel for s short visit to Peguera. All staff were great. Breakfast was excellent. Fully recommend!

Partner

8/10

Excellent

28 Jun 2024

VIVEAK

Superb excellent hotel! Fantastic location.

Fantastic hotel and great location to both the beach and all of the bars, restaurants and numerous shopping on the main street. This is a superb hotel with great staff, and I thank each staff member for such an amazing service and great trip. Service with a smile and super friendly in all of their efforts.

Can't wait to return.

Friends_and_family Family

6/10

Pleasant

26 Jul 2023

Lee

The condition of the rooms is very tired and in need of an update, although clean and bathroom was of high standard. Daily cleaning of room could have included a mop or good sweep to take away sand. The walls are thin, kept awake by next room who were up all night having an early morning flight, with a lot of noise caused by beds which scrape along floor.
This hotel finds itself between being an adult only and a family hotel and ends up not catering that well for either in terms facilties, with older adults at pool being continually annoyed by children and staff telling children they can't jump in pool or throw a ball. The pool is small and most of it too deep for none swimmers. All staff were very attentive and friendly at all times, they all worked very hard. The pancake lady was just lovely.
The breakfast was varied and mostly good , although bought and used own butter as the butter provided was awful. Only tried evening meal once, it was very nice but a little expensive, especially when children from 12 have to pay for full price adult meal.

Leisure Family

8/10

Excellent

12 Oct 2022

Verified traveler

Great location, near beach. Room clean, slightly thin walls but generally good

Leisure Friends

10/10

Exceptional

20 Sep 2022

S

Book now!

Super hotel close to the beach and the town

Self

8/10

Excellent

09 Aug 2022

Amy

There was an issue at check in but Jose sorted this and upgraded our room to a pool view! Staff were great!

Leisure Partner

10/10

Exceptional

16 Aug 2020

Toni

A very pleasurable stay!

My daughter and I enjoyed our stay immensely. The hotel was very comfortable, the food was varied and very good, the staff were wonderful and the pool was perfect. Can’t wait to come back.

Friends_and_family Family

10/10

Exceptional

23 Sep 2019

Verified traveler

We were on a half board basis and the food was exceptional. The staff were all so friendly and polite. Lovely walking distance to town for plenty of bars and restaurants and the beach. A little splash slide by the chikdrens pool would be amazing.

Leisure Family_with_children

8/10

Excellent

26 Aug 2019

Campbell

Summer Holiday

Very nice hotel, pleasant staff would most definitely recommend

Friends_and_family Family

8/10

Excellent

22 Aug 2019

Verified traveler

The hotel is lovely and relaxing area around the pool. Not much entertainment provided and none at all on the weekend in August was surprising- Bar staff very attentive and friendly and Matty on reception desk has to get a special mention always so helpful and friendly.What we didnt like was the beds were uncomfortable and as our room was on 1st floor room 105 the noise every morning from early with the maids above dragging furniture was really hard to be woken every day this way. .

Leisure Partner

10/10

Exceptional

22 Jul 2019

Dumitru

Excelent!

Stayed for 6 nights and we were verry pleased with the conditions and services they offer. The hotel.is in a good location with easy access to the beach and restaurants.

Partner

8/10

Excellent

21 Jul 2019

Verified traveler

average, lack of vibe

Overall was alright , but don't expect much from the staff. The description on hotels.com isn't correct ! no free car park belong to the hotel. You can park in a free council park 5 mins walk from the hotel if you find a place ! No grantee , the staff basically said NO to us to park the car and not even given us a chance for 1 day to park at there car park!

They tricked us and gave us a room with a small window no balcony or patio as per description ! I paid £125 per night ! I had to complain the second day of my stay as the room did;t meet the expectations, luckily it was resolved and they gave us a balcony room !

Also, our first morning I woke up on screaming of the room service lady at 8:30 ! shouting Sorry sorry inside the room ...... ( it felt like a jock ! nothing like 4 star hotel)

I am ain't picky person and always happy with basics as you get what you pay for ! if you have a choice try somewhere else ...

We enjoyed it after changing the room and kind of worked out ourselves the car parking etc .....
The breakfast was alright , some variety but same every day .... overall found it good .

Partner

4/10

Poor

13 Aug 2018

Vanny

They claimed to be VIP but did not offer anything during the check-in. Instead, they sent us to the small facility with four floors without an elevator. We had to carry all our heavy pieces of luggage using the stairs. The room was very smelly (like old and dirty). There is nothing of VIP hotel in that room. Location is great. I will not stay at this hotel again.

10/10

Exceptional

17 Jul 2018

Brian

Great Value - stayed in one of the apartments

I was warmly welcomed by Christian on arrival and accommodated in an apartment across the road, 20 metres from the main hotel. There was also a beautiful atrium in the entrance with tropical plants and small ponds with fish, and downstairs a large private pool for the apartment guests (12 apartments in all). I was given a parking space underground with a wireless entry key which saved so much hassle as I was travelling around during my stay. The beach, shops and restaurants were only 200 metres away, and I used the main hotel facilities. I booked bread an breakfast and the choice at breakfast time was incredible. All the staff I encountered were friendly and helpful in all respects, and the hotel was super value for money!

4/10

Poor

04 Sep 2017

LBK

Close to the beach, shops and restaurants, But,

The Wifi is next to useless unless you are close to the reception area and they use very old fashioned logins with bits of paper code for each unit. The breakfast is fantastic, but the eggs are precooked so are not fresh, but the rest of the breakfast food is great. The hotel makes no effort to promote their Restaurant for dinner or provide guests with a menu outside of the restaurant. Smoking is permitted at any location around the pool making it impossible for non smokers to sit away from the smokers and it would be easy for them to segregate this large area. Pool is great though. This hotel is predominantly geared for German tourists who smoke a lot.

8/10

Excellent

07 Jul 2017

lulu

Close to a beach ,transport , restaurant and shopp

Loved Majorca, although it felt as if I was in Germany as everywhere we went we're German speaking .
Loved hotel intertainment however some staff were very unfriendly

10/10

Exceptional

23 Apr 2017

Bill

Peaceful hotel close to beach and everything else

I think we may have been the only English people staying at the hotel which was a nice surprise. Despite our very basic Spanish and even less German all the staff went out of their way to make an effort to make sure we were well looked after. Our room was very comfortable and the hotel garden and pool areas were great to relax in so quiet and peaceful. The breakfast options were very good and the lovely lady who cooked the eggs and squeezed the oranges was a real character. The staff in the restaurant were very helpful and professional. We had a very relaxing stay and would recommend this hotel and resort to anyone.

10/10

Exceptional

06 May 2016

Susan

Lovely hotel

We had a great time at Grupotel Nilo. The hotel is nicely furnished & the decor is inviting. The staff are very friendly & welcoming. The food is excellent & there is plenty of choice. The swimming pool looked inviting but it was a little too cold to give it a try. The hotel is located up a side road from tbe main street in Paguera and was in a quiet location but was handy for all amenities and local buses. The staff speak mainly Spanish & German but this didn't cause any problems, a smile is understandable in any language! All in all a great holiday, many thanks to all the staff.

8/10

Excellent

21 Jul 2026

Aurora

Posizione strategica per girare l’isola. A pochi passi dal mare e da tanti negozi. Hotel silenzioso e personale gentile. Unica pecca gli orari della piscina e spa, chiudono presto per chi vuole fare di giorno mare e la sera piscina o sauna.

Partner

4/10

Poor

05 Jul 2026

Marco

Il giudizio complessivo del soggiorno e’ dovuto all’atteggiamento imbarazzante del receptionist del turno di notte. Il resto del personale eccellente

Business Family_with_children

8/10

Excellent

19 May 2026

Harald

Handtücher Wechsel sehr selten, Boden wurde nicht gewischt. Kein Besen für eine Bodenreinigung . 1 Fitnessgerät defekt, hellhörige Zimmer

Partner

8/10

Excellent

29 Apr 2026

Evelyn Kook

Sentralt hotell, litt dårlig wifi og aircondition er ikke satt på utenfor sesongen så det ble litt varmt i april også. God frokost

Friends_and_family Family

10/10

Exceptional

27 Aug 2025

Cyrille

Très bien situé et entretenu, personnel compétent et très agréable

Leisure Family

6/10

Pleasant

28 Jun 2025

N.P.

Das Hotel ist weder besonders schlecht noch besonders gut – einfach sehr durchschnittlich. Alles ist alt und wirkt ziemlich abgenutzt – angefangen bei der kaum funktionierenden Klimaanlage über das Mobiliar bis hin zu den Bädern, die dringend renoviert werden müssten.
Vielleicht spricht dieser Stil eine bestimmte Zielgruppe an? Die meisten Gäste schienen 60+ zu sein. Aber es geht hier nicht ums Alter, sondern eher um eine bestimmte Mentalität. Ich hatte das Gefühl, als wären sowohl das Hotel als auch viele seiner Gäste in den 70er oder 80er Jahren stehengeblieben – und leider ohne jegliche Lebendigkeit.
Das Frühstück wäre eigentlich sehr lecker, aber durch die fehlende oder kaum funktionierende Klimaanlage kaum genießbar.
Die Mitarbeiter*innen sind wirklich sehr freundlich – aber was sollen sie großartig tun, wenn die Ausstattung so veraltet ist? Es fühlt sich fast so an, als wäre ich in ein Seniorenheim gereist…
Auf dem Balkon stehen alte, abgenutzte Stühle und ein klappriger Tisch – alles wirkt sehr veraltet.
Ein paar Pluspunkte gibt es aber doch: Es war sauber und die Lage zum Meer ist wirklich gut.
Zum Pool habe ich mich mit meinem Kind kaum getraut – aus Angst, dass sein Lachen oder Schreien die Ruhe stört. Es wäre fair, wenn das Hotel klar kommunizieren würde, dass es sich vor allem an pensionierte Paare mit entsprechender Einstellung richtet.
Wer so ein Ambiente mag, wird sich dort vielleicht wohlfühlen. Ich kann persönlich den Aufenthalt nicht empfehlen…

Leisure Family_with_children

10/10

Exceptional

10 Jun 2025

Bernadette

sehr gut

8/10

Excellent

17 Sep 2024

Linda

Prima hotel dichtbij de winkels en restaurants in paguera! Het ontbijt was echt heerlijk, het avondeten verschilde in kwaliteit per avond. Aardig personeel en nette kamers met grote balkons!

Friends_and_family Family

10/10

Exceptional

06 Sep 2024

Miriam

Hemos tenido una muy buena estancia en general y destacar que aún habiendo un pequeño problema desde la dirección del hotel nos dieron una solución buena y sin poner ninguna pega, en cuanto a la manera de gestionarlo ha sido perfecta.

Friends_and_family Family

10/10

Exceptional

19 Aug 2024

RICARDO FRANCOIS

Hébergement super. Personnel efficace et très agréable. Ménage de la chambre tous les jours. Plage à côté idem pour les commerces

Leisure Partner

10/10

Exceptional

09 Aug 2024

Sephora

Excellent hôtel

Accueil chaleureux, à l'écoute !
Hôtel propre, confortable !
Toutes commodités très proche : plages, commerce...

Friends_and_family Friends

8/10

Excellent

14 Jul 2024

Lars

Ferie

Ligger fint i forhold til by og strand, roligt kvarter, fin pool, der er køleskab til drikkevarer, dejlig stor balkon, aircon virkede fint, sengene de var dejligt brede, desværre var de meget hårde. safe box er den gameldags type med nøgle, som koster ekstra. Glimrende morgenmad.

Friends_and_family Family

8/10

Excellent

11 Mar 2024

Hanne

Fint hotel :-)

Skønt, stort hotel nær strand og gågade.

Partner

10/10

Exceptional

08 Oct 2023

Joke

I would definitely choose this hotel again.

Leisure Friends

8/10

Excellent

15 Aug 2023

silvia

.

Leisure Partner

10/10

Exceptional

24 Jul 2023

thomas lucien

Superbe hôtel, personnel accueillant, chaleureux et disponible....
Repas copieux et diversifié....
Plage accessible à pied en 5 min, proposition de services
Parfait

Leisure Family

4/10

Poor

17 Sep 2022

Alexander

Alle vorhanden Pools waren schmutzig. Schmutzige sonnenliegen sowie Tische durch Vogel Kot

Leisure Partner

4/10

Poor

30 Aug 2022

Alessandra

Albergo vecchiotto, da sistemare. Orari check in errati (nella prenotazione avevo le 13, mi hanno detto di tornare alle 14) descrizione camera non conforme all effettivo, pulizia pessima (abbiamo dovuto chiedere di rifare il bagno), stanza non rifatta in giornata(capisco che ci sono tante camere, che era agosto ma prr un 4stelle e per il prezzo pagato lo.trovo assurdo). L unico aspetto positivo è la vicinanza al mare e alla via principale (pur essendo molto silenzioao). Non ci tornerei.

Leisure Family_with_children

8/10

Excellent

16 Aug 2022

Kirsten van

Nette, schone kamers, heel vriendelijk personeel dat iedere dag glimlacht en groet, prima handdoekenservice bij het zwembad, goed zwembad, niet groot, uitgebreid ontbijtbuffet.
Parkeren is moeilijk en betaald (straatjes in de buurt)

Leisure Family

10/10

Exceptional

15 Aug 2022

Hanen

Den är nära olika strand vilket är fantastiskt, området runt hotellet är super bra och man hittar allt man är efter. Städningen var wow.

Leisure Partner