Hotel Sarina

Bangladesh , Dhaka
DHAKA, 27, Banani C/A, Road - 17
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50 reviews shown

10/10

Exceptional

15 Dec 2025

MIR

Staff, Breakfast

Business_and_leisure Friends

10/10

Exceptional

01 May 2025

Theodore

Excellent location Fantastic staff

Excellent location Fantastic staff
Provat and Inzamam was great

Friends_and_family Friends

6/10

Pleasant

18 Feb 2025

Angu

The hotel never gives u an upgrade even when they have rooms availability

As a hotel.com platinum membership i am meant to get room upgrade on availability but with this hotel thay dont upgrade disappointed

Friends_and_family Friends

10/10

Exceptional

03 Feb 2025

Shahin

Excellent

Very good hotel excellent service

Business Friends

6/10

Pleasant

21 Jan 2025

Abul Khair Mohammed

It’s ok

Leisure Family

10/10

Exceptional

16 Jan 2025

Mohammed

Excellent service and environment. I have stayed for 2 days and I enjoyed it. All staff were Very professional. I would recommend this hotel. I would definitely stay here when I return to Bangladesh again.

Leisure Self

2/10

Poor

26 Dec 2024

Anna

Weird rules like no outside food and unnecessary complications everywhere.

Leisure Self

2/10

Poor

21 Nov 2024

Kazi

I think they have to step up their customer service game.

Business_and_leisure Self

10/10

Exceptional

17 Nov 2024

Carlos

Excellent choice for a business trip

This is the third time I stayed in this hotel, reception was very friendly and fast check in. I will continue coming to this hotel.

Business

10/10

Exceptional

16 Apr 2024

Arif

The service level has been excellent. Well trained and professionally motivated staff. From the front office to maintenance - excellent staff without exception. Please keep up the wonderful work you are doing.

Leisure Partner

10/10

Exceptional

07 Mar 2024

Arif

Property needs renovation for quality enhancement. Staff are well trained and helpful. Food is good

Leisure Self

4/10

Poor

07 Mar 2024

Verified traveler

Not worth the price

The hotel is situated in the middle of a crowded and loud road. The picture of the outside of the hotel on Hotels.com actually looks nothing like the building. The rooms were old and beds were not comfortable at all.

Staff were very friendly and the service was excellent.

Business

2/10

Poor

01 Feb 2024

Nick

good location , that is it....others, hotel is badly maintained, such as the air con has big problem, room had a wierd smell, not clean, no view at all, all the facility is so old basically not able to use such as the equipment in the gym, the swimming pool is a joke.

well, the reception staff and restaurant staff are friendly and helpful, others cant speak english , pretty frustrated

one last thing, this hotel is overpriced for the quality you get...i will not come again for sure.

Business Self

6/10

Pleasant

14 Jan 2024

Aminur

Hotel stay on January 2024

Room was average. Everyone’s service was great. Had included breakfast. Restaurant and food was great along with the service. The room condition is average. Furtnitures are old and worned up. Hotel condition is lower than average considering the area and the expectation.

Partner

4/10

Poor

14 Jan 2024

Saadi

The food quality is not fresh my room includes breakfast but unfortunately I can have a good breakfast just some of fruit for sure no any vegetable Mike or something healthy

Business Self

8/10

Excellent

04 Jan 2024

Verified traveler

I was a little disappointed by one of the receptionist who didn’t greet or smile as I walked in to the reception and had a very bad attitude . Other staff were very nice and polite. Room service and housekeeping was excellent.

Leisure Partner

10/10

Exceptional

08 Dec 2023

KHAIR,

8/10

Excellent

19 Nov 2023

Carlos Jose

Very convenient

Is the second time I stayed and it was good as last time. People very friendly

Business

10/10

Exceptional

16 Oct 2023

KANGNAM

2nd stay in Sarina.

It was good to stay in Sarina. I will stay again.

Business

6/10

Pleasant

09 Oct 2023

Sulaiman

Less than expected

10/10

Exceptional

21 Aug 2023

M KRISHNA

Superb service

An absolutely top-class experience. Great service by all the staff, excellent food and very comfortable rooms.

Partner

10/10

Exceptional

22 Mar 2023

Evan

Liked the location, staff and quietness. Breakfast was fantastic. Had many choices and omelets made how I requested. The security checks got a little annoying but I did feel safer knowing they were checking.

Leisure Self

10/10

Exceptional

12 Jan 2023

Ashis

It was nice and comfortable. Great location with many amnesties around. Cordial and helping staffs!

Friends_and_family Friends

8/10

Excellent

11 Jan 2023

Mohitur

Smoking permeates the property. The fixtures could do with a upgrade/modernization

Leisure Self

8/10

Excellent

02 Jan 2023

Tanvir

It was a nice stay. The staff was very kind and helpful. However, there is room for cleanness and improvement.

Leisure Self

10/10

Exceptional

18 Dec 2022

Dinara

Had an excellent stay. Pleasant and friendly staff, good breakfast and nice hotel.

Business_and_leisure Self

8/10

Excellent

21 Jul 2022

Sushil

Hotel Sarina Dhaka

It’s value for money. Convenient location and excellent service. Rooms are fairly decent though need refurbishment now.

Business

6/10

Pleasant

13 Jun 2022

XUAN

The hotel is a bit out of update. Service is good.

Business

10/10

Exceptional

11 May 2022

Mehabub

Enjoyed my stay.

Leisure Friends

8/10

Excellent

16 Apr 2022

Sukamal

Food is good but seems old property and also I had a very had time to change the data and it took several communications to just change a date

Business Self

10/10

Exceptional

02 Apr 2022

Tanveer

Great customer service. Specious room.
Reasonable price for food.

Business Self

10/10

Exceptional

17 Jun 2021

Verified traveler

Service was satisfactory..

Leisure Friends

6/10

Pleasant

29 Mar 2021

Verified traveler

Bitter Check In Experience

The stay was at most subpar as the service that I was acquainted with during my registration was horrendous. My mother and I shared a room but at the reception, we were asked to purchase an additional room. I booked a king-size bed deluxe room which states in its description that it \"sleeps for 2\". I was later asked to upgrade but I did not. Later we came to a consensus that if we included breakfast, we would be able to get the room at our given price. Despite the bitter check-in experience. The room and food were exquisite.

Friends_and_family Family

6/10

Pleasant

28 Mar 2021

Verified traveler

Reception service need more quick. They should take care of this issues.

2/10

Poor

26 Mar 2021

Mohammad

Their service and management was terrible.my booking was same day I suppose to stayed there.so I booked 23rd March at 8pm and I was there at 11pm for my check in .they waited me like hours and half while they couldn’t find my booking.which was very disappointing for me.I am not gonna book this hotel again.

Business

8/10

Excellent

19 Feb 2021

Verified traveler

It's was as I expected.will stay for my every visit

Leisure Family

6/10

Pleasant

11 Jan 2021

Hassan

Facility is fine. Staff support is OK. Room Service OK. Clearness could be improved.

Leisure Self

6/10

Pleasant

12 Oct 2020

Verified traveler

In need of refurbishment

The stay was reasonably cormfortable and clean. The room (especially the attached bathroom) was quite run down and old. I didnt sleep well because the bed smelt of smoke. Previous, guest any have smoked and the stench remained.

My main complaint was with the check-in and check-out process. I have never spent so much time waiting for check-in to complete. Check-out took even longer. I was quite stressed by the delay as it risked me missing my flight.

Friends_and_family Family

4/10

Poor

17 Mar 2020

Verified traveler

It’s a good hotel but service was slow as we wait longer time to check in where as we booked by Expedia with all info.
Room is good and clean but bed is totally low condition as sounds too much which makes sleepless.

Leisure Partner

10/10

Exceptional

12 Mar 2020

Verified traveler

The Hotel Sarina service hospitality room service were all exceptional

Business Self

8/10

Excellent

06 Mar 2020

Verified traveler

Good comfortable stay

This was my second stay in the hotel and I like the room and the location of hotel. The lighting in the rooms could be improved.

Business

8/10

Excellent

03 Feb 2020

MONJUR

Good Value for money

Great location.

Self

10/10

Exceptional

03 Jan 2020

Verified traveler

Good hospitality, friendly staff. Awesome location near shopping malls and a lot of restaurants.

Friends_and_family Friends

6/10

Pleasant

20 Nov 2019

RAHUL

Stay at Hotel Sarina BD, Ok ... not so good can be

It was good ... but can be better in terms of service and food for vegetarians is not so good

Business

2/10

Poor

30 Oct 2019

Miraj M

I book two room with king bed but they will give us two room with two single beds. Plus it say breakfast is inculded for free. But staffs at hotel said they dont serve breakfast at all. We as a guest need to know correct info before booking a room.

Friends_and_family Family

8/10

Excellent

19 Sep 2019

william

Reasonable

Hotel is reasonable standard but area not so good but ok for short business trip

Business

10/10

Exceptional

09 Mar 2019

Sean

Staff cannot do enough to help

I had 5 nights at the Sarina and enjoyed my stay. The welcome on arrival was superb. The Thai restaurant was excellent as was the service. Plenty on options at the breakfast buffet and the team couldn’t do enough for you. I had a problem with the Wi-fi connectivity in my room but that was fixed within a few minutes with a team member setting up a Wi-fi router in the room. I look forward to visiting again.

8/10

Excellent

22 Feb 2019

Verified traveler

Hotel is as described on the website.. A good/decent hotel to stay in whilst travelling for business purposes.

8/10

Excellent

01 Dec 2018

rahul

Decent place for business stays

A decent business hotel. Friendly and cordial staff. Convenient location but very chaotic surrondings.
Decent food

2/10