Name: Baymont by Wyndham Tuscaloosa
Address: 5021 Oscar Baxter Road, Tuscaloosa, 35403, US

2/10

Poor

09 Jul 2026

BreAnna

Very dirty, need to clean very desperately

2/10

Poor

05 Jul 2026

Mercedes

Manger is very rude and was mad because I wanted to extend my stay a day early and decided to ban me and my kids due to his difficult way of explaining his business

10/10

Exceptional

05 Jul 2026

Brenda

No time

2/10

Poor

15 Jun 2026

Ty

Horrible experience. Was given room keys twice that didn’t work, then was given a different room and someone was asleep in the bed, then was given a different room and the AC didn’t work, then was given another room and the fridge didn’t work. My card was charged twice, once by hotels.com where I actually paid, and then they ran my card at the hotel without my consent and said they didn’t realize I had already paid. I’ve tried to call and speak to someone bc I believe I need to be reimbursed in some way. Was put on hold and no one ever came back.

Self

10/10

Exceptional

04 Jun 2026

Christopher Charles

Breakfasts

Family

8/10

Excellent

31 May 2026

Christina

Room was great and clean service was great

Self

6/10

Pleasant

31 May 2026

Katina

The hotel was okay for a last minute stay but the room was not clean as well like it’s supposed to be. We had multiple problems with the key cards but the manager Courtney was a big help! I just wish it would’ve been cleaned more properly.

Friends_and_family Family

4/10

Poor

27 May 2026

Darin

Very dirty and run down

Pet

10/10

Exceptional

20 May 2026

Lashamia

Staff was friendly, It was quiet and relaxing, I needed help and staff came right away, Clean room, ndd great breakfast. What more can I say. Oh, The pool was unavailable so if your booking for a nice swim don't do it.

Partner

2/10

Poor

07 May 2026

Charles

The outlets didn't work and the place was not clean

Self

4/10

Poor

06 May 2026

William

This place was a ripoff for a two night stay for a Husband & Wife for Roughly $800 total for a subpar room. However the staff was very good, helpful and the security lady was outstanding and extremely helpful.

Friends_and_family Family

2/10

Poor

04 May 2026

Branka

Filthy. Disgusting. Didn’t stay. Do not book at this hotel.

4/10

Poor

04 May 2026

Traci

This property needs to be refurbished. It is falling apart, dirty, towels were barely bigger than a hand towel, bought a blanket as the bed comfoeter was a sheet.
Heard someone else say: no shower curtsin and it smells like death in the room.
Many rooms out of order.
Needs to be shut down and redone.

4/10

Poor

03 May 2026

Brutus

This place needs a lot of work the beds to me was comfortable but this place needs real maintenance and clean up! Shame on you Expedia and the Wyndham

Family_with_children

4/10

Poor

03 May 2026

Blake

The overall condition of the motel was poor.

Family

6/10

Pleasant

02 May 2026

Ronald

It was good for the proce

Self

10/10

Exceptional

28 Apr 2026

Aubrey

Breakfast is great!

Partner

10/10

Exceptional

25 Apr 2026

Aubrey

Good

2/10

Poor

21 Apr 2026

Jesus

They are making me extra charges, I think that should improve, I'm going to file my claim for unrecognized charges by the hotel

Self

2/10

Poor

19 Apr 2026

Devin

First, the general manager here is basically useless. Apparently, he had taken it upon himself to change reservations from 2 beds to a single king bed on a sold out night, which was not feasible for families/groups of 3-4 people. When contacted by front desk staff (who were amazing), he told them to just let the guests leave because he wasn’t fixing the mistake he made. This is unacceptable.
Then, when we tried to use the toilet in our room, it was stopped up. My husband called the front desk to get a plunger, which was quickly brought to the room. We thought he had fixed it; however, when we came back at midnight from the concert we were in town to see, the toilet had overflowed and flooded the bathroom. Mind you, we had only used the bathroom in our room once and put the toilet paper in the trash can because of the initial issue with flushing the toilet. We called the front desk, and the staff member said he would call the manager who would call housekeeping. The staff member ended up calling us back and said he was just going to come help us himself because the manager wasn’t going to do anything.
This was the worst management I have ever dealt with. I’m so thankful the front desk staff members were so helpful.
On top of all of this, the shower curtain had mildew on it, and the mini fridge had rust on the outside and leaked slightly. For the outrageous price we had to pay because of the concert, this whole situation was absolutely terrible!
10/10 do NOT recommend!

Friends_and_family Family

2/10

Poor

19 Apr 2026

Patti

The place is awful. Our room had a hole in the tub so it was not usable. There was food in the microwave and in the ice bucket. There was something spattered all over the a wall picture. It was gross. When I talked to the staff about the tub, they said they knew about it and thought it had been fixed. They had no other rooms. I wanted to talk to the manager, was told he was not available on weekends. For $585 it sucked.

Friends_and_family Friends

2/10

Poor

12 Apr 2026

erica

Poor food no pool was open

Friends_and_family Family

4/10

Poor

07 Apr 2026

Karen

The staff was pleasantl, the breakfast was very good, plenty of parking but the rooms are in bad condition. The top to the coffee pit was missing, the refrigerator knob was removed so the refrigerator couldn’t be turned on, the housing for the ironing board was missing and looked awful. The owners clearly don’t care to spend any money to maintain this property. The bed was comfortable but I’m not staying at this chain again.

Partner

10/10

Exceptional

03 Apr 2026

Shannon

Staff was friendly, room was clean enough, the location is great, and the breakfast offerings were nice.

Self

10/10

Exceptional

01 Apr 2026

Dalton

Good annnd tasty

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Cameron

Clean, friendly, efficient.

6/10

Pleasant

28 Mar 2026

Devin

Our toilet backed up twice were we had to go to the front desk to get a plunger. Asked for a broom and a garbage bag to clean up a mess that was made. Was informed that they no longer allow customers to borrow their brooms and thay don't give garbage bags.The tv ...had to request a remote from the front desk to change the input. The plugs in the room were loose by the bed. Wall socket was cracked. The smoke detector was taken down. All in all it was definitely a motel I wish for MOre and im not TELling anyone to go here unless just passing through for a night.

Partner

10/10

Exceptional

27 Mar 2026

Dalton

Great food and staff

Self

10/10

Exceptional

21 Mar 2026

Kevin

Friendly staff, clean and comfortable room and good breakfast. Great deal for the money

8/10

Excellent

14 Mar 2026

PHYLLIS

The staff was very kind and knowledgeable. Breakfast was great. Really need an elevator. Overall it is a clean and comfortable place to lodge.

Partner

4/10

Poor

08 Mar 2026

Cara

The door was open to our room when we got there and water was all the floor from the rain

2/10

Poor

01 Mar 2026

megan

Loud music at 4am in the morning and then people fighting in room 118 they woke me and my family up at 430am

Family_with_children

8/10

Excellent

22 Feb 2026

Joseph

Nice place

10/10

Exceptional

22 Feb 2026

Erika

Clean, easy check in

10/10

Exceptional

10 Feb 2026

james

For one night it was ok.

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Andrew

friendly staff, clean room

10/10

Exceptional

29 Jan 2026

Andrew

friendly staff, clean room

2/10

Poor

28 Dec 2025

BETSY

Dirty room

Leisure Family_with_children

8/10

Excellent

27 Dec 2025

Christina

Staff

Business

2/10

Poor

22 Dec 2025

Crystal

We killed 4 roaches in the room. The sink didn’t drain. The tub was really dirty. But the ladies who checked us in and out were absolutely lovely!

Leisure Pet

10/10

Exceptional

19 Dec 2025

Angie

B

8/10

Excellent

14 Dec 2025

Peter

Clean room, friendly staff. Good variety ar breakfast.

Leisure Family

10/10

Exceptional

11 Dec 2025

Joe

Good stay, staff was very friendly.

6/10

Pleasant

09 Dec 2025

Paul

The property is showing its age. Functionally all things worked. The breakfast beginning at 530 am everyday was nice. Biggest problem were other people. Loud music way past quiet time of 10pm and second night was awful from 1230 am until I couldn’t take any more and checked out.

Self

4/10

Poor

23 Nov 2025

Kimberly

The pictures featured on Expedia misrepresent the hotel. Our room was dated and in drastic need of repairs / updating. I wasn't actually sure what was dirty and what was in fact just old. The sheets on one bed had crumbs in them. We took lots of pictures and would like a partial refund. But this is the second time a hotel we booked theough Expedia didnt meet our expectations.

Family

10/10

Exceptional

22 Nov 2025

Manuel

Really clean and nice room i would stay here again

Business

6/10

Pleasant

21 Nov 2025

bruce

The staff was nice, the rooms were clean with the eception of a cigarette burn on the sink that was there when we arrived.

Business_and_leisure Family

8/10

Excellent

16 Nov 2025

Mary

This place was really nice place. Will visit again

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

Nicholas

Very helpful

2/10

Poor

10 Nov 2025

James

Room was very dirty and floors were nasty. Could not walk around the room without shoes or your feet would be black. Only one electrical outlet worked. Did not feel comfortable in the room

Partner

4/10

Poor

07 Nov 2025

Jacob M

Domestic dispute with police involvement during my stay

2/10

Poor

07 Nov 2025

Elizabeth

The first room we were in, we showered and got in bed and then a giant ROACH crawled across my bed! Then we were put in a different room that had multiple bugs in the bathroom, pillows were covered in hair and stains. Office staff did not want to answer my calls or doorbell so we left and went to another hotel. Zero stars.

Friends_and_family Family

2/10

Poor

31 Oct 2025

Robert

Yucky property. So gross

4/10

Poor

14 Oct 2025

Amber

The property itself wasn’t terrible. It’s the $100, then $53 taken out of my account, on top of the $80 stay. I was told there was going to be a $100 hold on my account. As much as I did not agree or understand, fine. But it was not a hold. The whole amount was taken out of my account, and then another $53.00. Because of that, my account has gone in to overdraft, and I have to wait seven days for it to be deposited back into my account. This has put me in a terrible spot. I was told a $100 hold on my account, instead I had an extra $153 taken out of my account. It’s just out me in a terrible position this week. Because now it going into overdraft, I have a $30 fee. So this hotel stay so far has cost way more than it should. So just beware of extra money being taken out of your account, then waiting a week for it to be deposited back in!

2/10

Poor

11 Oct 2025

Willie

This place was horrible! I've had to stay at worse hotels for game day and yet this one is even worst. The microwave howled, the mirror had layers of dust, the tv was more static than sound and the toilet was unforgivable...not to mention the constant smoking and loitering outside the hotel. The manager agreed to a refund of the remaining night and then refused to do it after we checked out, so not only is this hotel deplorable, management is not trustworthy or honest. You'd be better off sleeping in your car....

Partner

10/10

Exceptional

11 Oct 2025

Leslie

My only regret was that I was only passing through for one day. I did not get to enjoy their beautiful. Their staff was amazing and the bed was one of the most comfortable I've ever slept on. Will definitely stay here again

Business_and_leisure

2/10

Poor

06 Oct 2025

Brian

It’s very unfortunate that this town’s hotels do not reinvest the overpriced rooms back into the properties. I guess I’m a part of the problem by agreeing to pay.

8/10

Excellent

30 Sep 2025

Kerin

This place was very good, staff was amazing

Friends_and_family Family

2/10

Poor

26 Sep 2025

Tyler

DO NOT STAY HERE!

Awful, what a slum. My employee had to leave in the middle of the night because people were knocking on his door. He felt unsafe. We tried to get a refund and they refused. Poorly operated “hotel” DO NOT STAY HERE!

Business

10/10

Exceptional

21 Sep 2025

Temindar

Good place to stay if you're just traveling through

2/10

Poor

20 Sep 2025

Brandon

This roach motel has a name that was very deceiving. I thought staying at a Wyndham was supposed to be a nice place. I stayed for a week and every single day there was issues with my stay. The first day the tv didn’t work. I was kept up all night by dogs running around above my room. I was told they live there by the staff. The room was filthy. Urine and pubic hair on the toilet seats residue on the counter tops. The second night, after I asked for the tv to be fixed, I was moved to the adjacent room because they couldn’t fix the tv. Every single day I had to get new keys to the room because the old worn out swipe cards would no longer work. The next room was not much better. The refrigerator ticked the entire time. When I mentioned it to staff I was informed that the owner did not care to improve the property. The one washer and dryer cost a total of $7 to wash clothes. Needless to say I didn’t use the facility. The shower head had broken off and was hanging on the hand rail. I ended up attaching it with a string so I could take a shower. When I came on day three, I went to get my daily new key, I was informed the shower was fixed. All they did was remove my string and place it back on the handrail. I hung it back up using a string for the rest of my stay. Every night there were people smoking drugs outside of my room. The air conditioning would drag the drug smoke into my room. After speaking with the local fire dept I was informed that meth addicts live at the hotel

Business

10/10

Exceptional

17 Sep 2025

Wayne

Desk People Real Nice & Helpful . Real easy to get to Ball game from Motel

Leisure Friends

10/10

Exceptional

14 Sep 2025

Timothy

Was a great place to stay.

Self

2/10

Poor

13 Sep 2025

Richard

Run Down Old Motel

I expected much more from a Wyndham hotel. This is a run down motel. It was remodeled at one time but the pictures provided on the web site do not reflect the current condition. I knew we were in trouble after checking in. We first see a broken down car with expired tags that has been sitting since January 2025 (tag expiration date) and was full of junk. When we entered the room it smelled of mildew. The couch was nasty and the cushions were flat. There was no desk in the room which I needed for work. I went back to the front desk to complain and was offered a different suite. I was given the new keys and went to the new room but the keys did not work (red light flashing). I then went back to the front desk and told the clerk I would give him one more chance. He swapped with brand new key cards and I tried the door but again it would not open (red flashing light). I went back to the front desk and told the clerk we won't be staying here. We were given a refund. The clerk did apologize and handed me the receipt documenting the refund. I will upload the photos showing the issues.

Partner

2/10

Poor

07 Sep 2025

Robert

Go elsewhere!

This was by far the worst, outdated and smelliest place I’ve ever stayed at. I figured because it was a Wyndham property that it should’ve been half decent. Wrong, smelled like urine, the mini fridge was so old that the door was completely rusted, furniture was at least 20 to 30 years old if not more. Do yourself a favor and avoid this place by all means.

Friends_and_family Family

4/10

Poor

22 Aug 2025

Stephen

Extra deposit money for the reservation, unnecessary.

Business Family

10/10

Exceptional

17 Aug 2025

Kristianna

Front desk guy was great!

4/10

Poor

16 Aug 2025

Verified traveler

Good for only a night very dirty and old lots of bugs I killed 5 spiders in my room my tv didn’t even have power cable and they wouldn’t even give me one when I tried to request a different room they wouldn’t

Business

2/10

Poor

29 Jul 2025

Anecia

The rooms were damp the sheets had stains

Leisure Family

10/10

Exceptional

20 Jul 2025

Jason

I enjoyed

Leisure

8/10

Excellent

17 Jul 2025

Larry

Great staff

Leisure Family

2/10

Poor

12 Jul 2025

Zach

I honestly didn’t like anything about my stay here. The room smelled of mildew. The key card quit working every other day. There were spiders in the bathroom. Hairs all over the shower. The pool was so cloudy you couldn’t see the bottom and it was like that the entire stay.

Business

10/10

Exceptional

25 Jun 2025

Leslie

.

Business Friends

10/10

Exceptional

24 Jun 2025

David

Fabulous staff very clean and comfortable
Will use again when traveling through

Partner

10/10

Exceptional

19 Jun 2025

Cori

Check in was quick and easy (even very late after hours). Very helpful staff in getting needed items. Convenient location with many options for food, gas, quick shopping needs.

Leisure Family

8/10

Excellent

24 May 2025

Danielle

Cheap and great stay

Stay was overall good. Some things could be updated or brought up to times like a capable smart tv in the room. Tub prob should be updated had visible wear and tear in the bottom that made it look dirty even if it wasn’t. Pool was not open and they were not sure when it would be.

Friends_and_family Family

2/10

Poor

10 May 2025

Patricia

I gave this property one star for cleanliness because my room was filthy and the sink didn’t work and the lights didn’t work and the phone wasn’t plugged in and it was filthy. The shower curtain would never expand. And I could go on and on

Leisure

2/10

Poor

07 May 2025

Nathan

The entire place is just run down and crummy. There were not a full size closet in the room. There was only a bar style sink in the room. The toilet was barely connected to the floor. The shower curtain was practically falling down. I am truly grateful that I survived the stay without contracting a highly contagious disease. The room was definitely not worth what I paid for it.

Leisure Friends

2/10

Poor

04 May 2025

Verified traveler

Raining in room

The room had a roof leak and it proceeded to rain in the room

Friends_and_family Family

2/10

Poor

14 Apr 2025

Paige

When we arrived someone had urinated I

8/10

Excellent

11 Apr 2025

Dan

Nice clean moderately priced hotel

4/10

Poor

03 Apr 2025

DONALD

After paying with travelocity, i go to check in and sit for 30 mins while they keep running my card for another 50 dollar deposit. Then ask me to come back in around 8am. Not worth my time after driving 11 hours.. wont be back. And if i pass a drug test after stepping out it would be a miracle

Business Self

2/10

Poor

26 Mar 2025

Heather

Definitely dont recommend. Was a place to lay my head and thats all

Friends_and_family Friends

10/10

Exceptional

21 Mar 2025

Christian

A great night stay

Great place. Friendly. Close to food and quiet and CLEAN

Partner

2/10

Poor

24 Feb 2025

Renae

Im ashamed that this hotel is even listed as an option to book on any platform. Its the worst hotel ive ever been in and I'm ashamed we stayed there. It was stressful and ruined our trip. This place should be condemned. Broken Heat. Electricity went out.

Leisure Family

10/10

Exceptional

17 Feb 2025

James

Good

10/10

Exceptional

16 Feb 2025

Sharisse

The staff was very welcoming, friendly, helpful sweet, & extremely polite. They made sure my stay was very comfortable to my liking

Leisure Partner

4/10

Poor

15 Jan 2025

Moses

The sheets were nasty, the blanket had semen stains on it, the pillow was torn, in room 114, I reported it immediately to the front desk, I was given another room.

Business

2/10

Poor

05 Jan 2025

Mark

Horrible

Out door key rarely worked. We had no maid service for the four days we were there. The phone did not have a cord so we could not call front desk for clean towels.
Will not be returning

Friends_and_family Family

2/10

Poor

30 Dec 2024

Christopher

Shower was leaking water very badly

Partner

10/10

Exceptional

26 Dec 2024

Debra

Looked nice on the outside but gross on the inside. Obviously don't care about your health or their need to fix or clean anything. Had boogers on the wall by the sink, toilet paper holder was coming out of the wall, bathtub was gross, had to wear my socks. Could hear the people talking and their tv in room next door. Floor not clean. Microwave disgusting. Fridge wobbled and not cold with no way to adjust or freezer part working. If wasn't tired and dark out, would have left.

Leisure Partner

10/10

Exceptional

10 Dec 2024

Dekendrick

WATER WAS OFF FOR 3 hours

Self

10/10

Exceptional

07 Dec 2024

M.J

Everything

Leisure Self

6/10

Pleasant

07 Dec 2024

M.J

I love the personal

2/10

Poor

03 Dec 2024

Chad

Unfortunately, the pictures are nothing like the property. It was an absolute dump! I’ve stayed at many hotels in my life and this was by far the absolute worst. Plus due to it being in Alabama football weekend we paid $400 a night. It was disgusting! I would never in a million years. Recommend anyone to stay at this property Unless you’re homeless and it’s free.

Leisure Family

2/10

Poor

02 Dec 2024

Edgar

The restroom was gross. The bed linens looked like that had not been changed out in some time. We ended up checking out that same night and booked a different hotel.

Leisure Family_with_children

2/10

Poor

01 Dec 2024

Kacey

Do not stay at this motel. Terrible, homeless people sleeping on the staircase, not clean, old and dirty furniture, paper thin walls, I can go on and on…

Leisure Family

2/10

Poor

18 Nov 2024

jessica

Horrible
We have video of cockroaches in room and was told no refund

Friends_and_family Family

4/10

Poor

17 Nov 2024

Christel

I wouldn't if i were you!!

Never again will i stay at this hotel. The outside was very nice. Then you walk in....The employee was extremely rude. Pretty sure i woke her up when i got there to check in. When i walked in the room it looked like it hadn't been dusted in 3 months, literally. Vanity had dried up toothpaste or soap or something. Wish i had taken pictures before i had cleaned it myself. There were sample bottles of shampoo but no soap anywhere. Possible dried up poop on the wall by the toilet, that's what it looked like. The internet was total crap, like having dial up all over again. The cable was total crap. Could only get 8 channels and most of them were static. Microwave pretty sure had been on fire at some point. Only good thing is the bed was fairly comfortable.

Friends_and_family Friends

2/10

Poor

16 Nov 2024

Carlos

This place is used by workers on the road. Its ghetto. We had 1 towel for 4 guests and they didnt have any clean ones to accomodate us. They gave us hand towels