Name: Towneplace Suites By Marriott Tuscaloosa Universit
Address: 2816 Mcfarland Blvd E, Tuscaloosa, 35405, US

10/10

Exceptional

26 Jul 2026

Michael

Comfortable, great rate and a relaxing experience!

2/10

Poor

22 Jul 2026

Alan

I had to change my plans within 36 hours and could not cancel was only staying 1 night

6/10

Pleasant

17 Jul 2026

Angela

The shower had no water pressure. Asked to have room cleaned and it wasn’t on the first day there. Towels that we were given one was dirty with something brownish looking and another had a pubic hair on it. If I’m paying to stay in a hotel, with the prices the way they are, I believe that the room should be cleaned daily and fresh towels daily. Nice hotel, but needs to be maintained better. Little run down.

Self

4/10

Poor

17 Jul 2026

Clement

The bathroom set up is absolutely unsafe. There are sharp edges in the walk-in shower with no mechanism of holding on to prevent false. The one rack is at the faucets and has very sharp edges. There is no anti-slip strips on the bottom of the shower. The water flows onto the bathroom floor, making it very slippery. The commode is loose and wobbly at the base. The countertop in the bathroom has sharp edges. I have stayed at other Townplace Suites before and this one rates pitiful.

8/10

Excellent

16 Jul 2026

Lance

The bathroom mirror lights were inoperative a long with the light over the table too .

Place was clean and staff was good

Family

2/10

Poor

12 Jul 2026

Amanda

This place is truly disgusting.

4/10

Poor

01 Jul 2026

Lane

Hotel was beautiful and front desk staff very nice. Had to go to desk 3 times to get bath towels and lotion because none in room. No ice bucket and no cleaning supplies or water in fitness room. Breakfast was not hot even though just put out. Got locked inside pool and front desk had to call maitinence to get me out . Local and was doing stay vacation but will never recommend this hotel

Self

2/10

Poor

30 Jun 2026

Casey and John

They didn't have the room on reserved 3 months prior. The subbed with another that wouldn't work and everything was filthy

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

John

Easy place to stay. Clean and fairly priced.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Nicole

Needed extra pillows...they didnt have any. I still enjoyed my stay.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Jordan

No cameras so just be mindful of your surroundings.

Self

4/10

Poor

21 Jun 2026

Lisa

My room wasn’t clean well there was a lot of hair in my shower from the people before me. I did let them know about it at the end of my day in the beginning getting in the room. I did not want to be on the first floor, but because of the high of people that left the day before they did not have all the rooms cleaned, so I only had one choice which led me to be on the first floor I’m never on the first floor and there were so many people still waited in the lobby for a room till 10 o’clock at night. I really feel like a lot of people should have got a refund for their first night because it was a travesty. I will not be coming back.

2/10

Poor

21 Jun 2026

Brendan

Dirty rooms, clothes from previous stay, roaches, overwhelming smell of bleach, no sheets for guest pull out beds. Just DIRTY

Family_with_children

10/10

Exceptional

20 Jun 2026

Alan

Clean

10/10

Exceptional

19 Jun 2026

Sherry

Loved front desk staff

6/10

Pleasant

19 Jun 2026

Gretchen

Never back

Family

2/10

Poor

15 Jun 2026

Elizabeth

We had to change rooms because of the horrible state of the first room. We were there for 4 days and not one time was the room cleaned. When I called the front desk they said they’d take care of it but never did. The attitude of the staff was lackadaisical and unprofessional. The manager sets a very poor example of customer service and professionalism for her staff. Find a more updated and friendly place to stay!!!

Partner

10/10

Exceptional

14 Jun 2026

Shannon

Clean room, but outdated bathroom.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Melissa

Staff were super nice- location was close to lots of shopping and restaurants. Room was beautiful with lots of towels.

Friends

4/10

Poor

12 Jun 2026

Amy

This is a nice hotel - looks like new! The air conditioning in our room worked great! That’s the end of our positive experience. There was a cockroach in our room. No daily room cleaning, although we were not told this… and a sign in the bathroom indicated we could leave our towels on the floor to be changed. When we asked for towels at the front desk (due to the lack of room cleaning), we were told they had no clean towels to give us. There were multiple other smaller issues. Very disappointed in this hotel.

Family

2/10

Poor

11 Jun 2026

Bianca

Review solely based off waiting two hours past check in for available room.

Partner

2/10

Poor

10 Jun 2026

Greg

There was not enough food for breakfast. The hotel was very dirty. I had to be moved to another room after checking in due to issues in the room. The second room was dirty and smelled bad. I could not stay for the entire trip, I had to leave a day early. I will not stay here again, nor will I recommend it. The only good thing about the hotel is that it’s right beside the Buffalo Wild Wings.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Janequa

We had a great stay! The staff was very friendly, informative, and always checked to see if we needed anything. The hotel was clean, comfortable, and made us feel welcome throughout our visit. Customer service was excellent, and everyone went above and beyond to ensure we had a pleasant experience. We would definitely stay here again and highly recommend it to others.

Friends_and_family Family

2/10

Poor

08 Jun 2026

Lizayda

My stay at TownePlace Suites Tuscaloosa University Area was unfortunately very disappointing.

The first night, I noticed a slight odor coming from the bed but tried to overlook it. By the next morning, I could no longer ignore it and requested either fresh sheets or housekeeping assistance. Since housekeeping was unavailable at the time, I picked up clean sheets and changed the bed myself.

When I removed the sheets, I saw that the mattress protector appeared clean and had no visible stains or odor. However, when I lifted the mattress protector, I discovered a large urine stain on the mattress itself, which still had a strong urine smell. I immediately contacted the front desk and asked to speak with a manager.

I was offered either mattress cleaning or a room change. Unfortunately, because my family was staying on the same floor and we were in town for a wedding, moving rooms was extremely inconvenient. I was originally in Room 205’but had to relocate to Room 307 on a different floor, away from my family, while we were trying to get ready for the wedding.

To make matters worse, after returning from the wedding that evening, we discovered roaches in our new room.

Needless to say, this was a very unpleasant experience. I had booked rooms for both myself and my mother, and while I am grateful that she did not encounter any issues, my experience was unacceptable and caused significant stress during what should have been

6/10

Pleasant

07 Jun 2026

Jo Ann

Many of the lounge chairs by the pool were completely broken and/or ripped, but still stacked outside. We had to ask for pool towels both days. One umbrella of 2 was also broken.
No liquid body wash, just one small bar of soap. I forgot a comb and a shower cap, but the hotel didn’t have either.
The hotel is across the street from a very noisy car wash.
The hotel needs to be sprayed for cockroaches!
Won’t stay there again.

Friends

8/10

Excellent

07 Jun 2026

Diedra

The front desk lady was wonderful and accommodating . Good stay

Family_with_children

6/10

Pleasant

05 Jun 2026

Sebastian

The location was great and the property itself had a lot of potential. However, the rooms were not very clean, and parts of the property appeared rusty and in need of maintenance. The staff were polite, but not particularly helpful or proactive during our stay. Overall, the setting was nice, but the condition of the rooms and level of service could be improved.

8/10

Excellent

04 Jun 2026

Kelli

Bree was amazing and very helpful
As well as Lexi

10/10

Exceptional

03 Jun 2026

Debbra

Clean, inexpensive, very helpful staff; suite was great

Family_with_children

10/10

Exceptional

01 Jun 2026

Stewart

It was great

Family_with_children

6/10

Pleasant

31 May 2026

Jordan

Once we opened the door to our room one of the doors to a cabinet on the wall was hanging open and broken. There was something growing on the outside of the window that resembled mold, so you weren't able to see out of the window. Other than those issues the room was clean and there was no other problems.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Breonna

I thoroughly enjoyed my stay! The amenities were amazing and you could tell they were doing upgrades! The only complaint I have is the mattress and a roach in the room. The breakfast was okay. It was different options the two days I was there. I would stay again but if I did I would need to take a mattress topper as it was too firm for my liking! They have grills, lots of seating, a gym, pool, onsite laundry and complimentary breakfast. Also the WiFi was down while I was there so that was a bummer as I needed it for work but other than that the stay was okay! It’s conveniently located to shops and restaurants.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Leandre

Very nice room and facility.. housekeeping was very respectful

Self

10/10

Exceptional

22 May 2026

Joyce

The staff were friendly and the breakfast was good as well. Only one thing I could note as an issue is that a couple of the drawers wouldn’t close. However, that was minor.

Partner

10/10

Exceptional

19 May 2026

Brayden

We had a wonderful stay, the woman who checked us in Brit was a lovely first face to greet us. And Mrs Pat checked us out and was also an absolute joy to talk to

Partner

10/10

Exceptional

15 May 2026

Yemargura

A Great overall hotel stay

Self

8/10

Excellent

15 May 2026

Brittaney

Quick overnight stop. Everything I needed. Took off a star because the room had some repairs that is needed ie toilet paper holder falling off the wall, hole in the wall for maybe a towel hook etc etc.

Self

8/10

Excellent

15 May 2026

Michelle

Clean room, Staff was pleasant and good parking

Partner

10/10

Exceptional

14 May 2026

Ricky

Parking spaces are a little narrow. The breakfast was fresh and plentiful.

10/10

Exceptional

30 Apr 2026

Gema

Clean room and great cleaning staff.

Self

10/10

Exceptional

22 Apr 2026

Melissa

Breakfast was great, staff were all very nice, floor in room was a little dirty but overall it was a very comfortable stay

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Charlene

Easy location

10/10

Exceptional

05 Apr 2026

Marcus

Great place to relax

Family_with_children

10/10

Exceptional

24 Mar 2026

Jeralend

Very clean and nice staff!!

Family_with_children

10/10

Exceptional

21 Mar 2026

Jairus

Everything was exactly as described. The suite was a home away from home with all the amenities. The staff that I interacted with were friendly and polite. The only issue was that breakfast needed replenishing around 8 am. They were out of the hot items (sausage, eggs, and breakfast sandwiches). It was not a major problem due to the other items that were served and they were healthier :-)

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Melissa Diana

The hotel staff was super friendly, clean room, great parking and there's a Buffalo Wild Wings spot next door.

10/10

Exceptional

17 Mar 2026

Tuzdei

Great stay for the weekend. Clean and staff was friendly

Friends_and_family Family

2/10

Poor

15 Mar 2026

Chris

The rooms were spacious, but very unsanitary. Food still on the handles of the stove, countertops were nasty, and debris was on the floors. Pullout couch mattress had holes in it and very uncomfortable for our children, and to top it off, The smell of marijuana from the room next to us was horrendous. They were even so kind as to make all the elevators smell like marijuana as well. The windows and walls are paper, thin and you hear loud vehicles and squealing tires all night long.

Family_with_children

4/10

Poor

09 Mar 2026

Tobey

Clean beds and towels, but room was dirty. Trash was still in the room from the previous guest, food in the refrigerator and clothes in the closet. Also a roach in the room.

8/10

Excellent

01 Mar 2026

Cindy

Nice big room with everything we needed. Breakfast was fine but not top.

8/10

Excellent

22 Feb 2026

Nancy

The staff was very pleasant and attentive. The hotel was clean and convenient to the UA college.

Partner

10/10

Exceptional

17 Feb 2026

Kevin

Room was clean, associates at checkin were courteous, helpful, and insightful. Great Place to Stay

10/10

Exceptional

03 Feb 2026

Regina

Everything was great!!

10/10

Exceptional

23 Jan 2026

Luiza

Loved it! Staff is very kind and breakfast is amazing!

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

James

Everything was great—-clean, spacious room, friendly staff,and a great breakfast.

Partner

6/10

Pleasant

02 Jan 2026

Shannon

Staff was friendly, location was great. The room had apparently had touch ups done all around in bedroom area and bathroom area. But they hadn’t been done well. So it made it appear to not look the best and maybe not feel as clean in my opinion.

Leisure Family

2/10

Poor

28 Dec 2025

Christan

Door latch was broken on room (could not safely lock room). Tub was very dirty. The front desk worker (think her name was Lashawn) was very nice and tried to move us to a different room. Unfortunately, that room had an awful smell of mold. We found a nearby hotel and booked a room there.

4/10

Poor

15 Dec 2025

Cleveland

When we got to our room, it smelled. The dishwasher was full of dirty dishes and there was a bagel in the microwave. It wasn’t ours.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Jarrett

Everything is wonderful. However, I was charged some additional fees such as a pet fee in which I did not have a pet during my stay. Supposedly, I was going to get my money back and I haven’t gotten it yet. Other than that, great stay.

Business

10/10

Exceptional

16 Nov 2025

Jason

Great location for football game!

Friends_and_family Family

4/10

Poor

09 Nov 2025

Kenneth

Staff were ok. When entering room did our normal check. Discovered hair all in the tub, on the shower wall, toilet n sink.

Partner

10/10

Exceptional

06 Nov 2025

Suzanne

Convenient location. Nice room and good breakfast

Leisure Partner

10/10

Exceptional

02 Nov 2025

Candi

Room was spacious and comfortable

Friends_and_family Family

2/10

Poor

02 Nov 2025

olivia

Bugs in the room

Business_and_leisure Family

8/10

Excellent

25 Oct 2025

Robert

Room has been updated in the last few years but not maintained well. Room cleanliness was marginal at best. Tv worked about 50% of the time. I was there for a conference so not in my room a lot anyway. Worked for what I needed. I traveled alone. I would not have stayed there with my wife.

Business Self

10/10

Exceptional

20 Oct 2025

David

Nice clean and comfortable.

Friends_and_family Friends

10/10

Exceptional

17 Oct 2025

Lenore

the staff was very pleasant and accommodating. The food was good and had great options. parking was easy and my daughter and her boyfriend both enjoyed the gym - small but effective

Leisure Family

4/10

Poor

15 Oct 2025

Anh

I didn't get the 2-bed room that I paid for. Instead, i got a one king-bed room.

Other than that, everything was perfect.

Leisure

10/10

Exceptional

13 Oct 2025

Georgana

Checking in went really well, smooth we didn't have any issues. Through the night it was quiet and we didn't have any issues there. In the morning breakfast was very good the staff was friendly and helpful. When we were getting ready in the morning the door was opened by the staff before checkout without a knock on the door which was very unwelcomed. I was in the shower and my child was in the kitchen area and it was disturbing to have someone try to get in our room without even knocking and it was before check out time. I did not appreciate that. There was no apology there was no excuse me it was just an abruption to opening our door to come on in.

Friends_and_family Family

6/10

Pleasant

10 Oct 2025

Kateria

The bathrooms were not as clean and we didn’t have towels also had a weird smell to the room

Leisure Partner

10/10

Exceptional

09 Oct 2025

Alexis

Clean room, friendly staff, liked hotel

Leisure Self

6/10

Pleasant

06 Oct 2025

Dennis

Cleeaning staff needs a turorial

2/10

Poor

06 Oct 2025

Patti-Ann

Dirty

The shower floor was black and mold around the shower door. Blood stain on the comforter

Friends_and_family Family

2/10

Poor

05 Oct 2025

Kendall

Room was not clean, stains in shower, sink wouldn’t drain. 3 light bulbs out. Roach in bathroom.

Leisure Family

10/10

Exceptional

01 Oct 2025

Shalonda

Everything was nice

Self

10/10

Exceptional

28 Sep 2025

Denise

Clean and friendly staff!

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

NASSANDRA

They reboot their system at night. Checking in was a hassle. Homeless man sleeping outside. The breaker flipped in the room. Blanket had rips in it. Breakfast was powdered eggs.

Business Family

10/10

Exceptional

09 Sep 2025

Mary

Front desk staff is great, this is the second time we have stayed here and will definitely be back

Leisure Family

10/10

Exceptional

07 Sep 2025

Darrell

Super nice!

Leisure Partner

10/10

Exceptional

01 Sep 2025

Shalonda

My stay was amazing everyone was friendly

Partner

10/10

Exceptional

29 Aug 2025

amy

Very nice

10/10

Exceptional

26 Aug 2025

Tony

Nice property. I would recommend this place to my friends and family

Business_and_leisure Family

10/10

Exceptional

21 Aug 2025

Robert

Very convenient location for our trip. Super friendly staff. Clean and neat rooms.

Business Family

6/10

Pleasant

21 Aug 2025

Lauren

It was decent, and clean. Wei

Friends_and_family Family

8/10

Excellent

19 Aug 2025

George

Had a fridge and microwave

4/10

Poor

16 Aug 2025

Lara

The room smelled awful .. like mold! The shower in the bathroom was DISGUSTING. Covered in mildew .. fingerprints all over the fridge so I know it was not wiped down

4/10

Poor

12 Aug 2025

Gerard

We have stayed at this location a couple of times in the past 4 years that our daughter is at UA. This time was not so great. The exhaust fan in the bathroom wasn't working. There was mold in the shower. On Saturday I asked for clean towels and was told the hotel was full and there were no clean towels to come back at noon. When I went back at 1pm there were still no clean towels. We went down for breakfast on Friday (9:45) yes breakfast ends at 10. But there was nothing. Only juice. And it the food area was filthy. We were supposed to stay another night but asked for a refund and left on Saturday. We always try to stay at a Marriott any time we travel, but will not be going back to this location.

10/10

Exceptional

11 Aug 2025

Racheal

It was a beautiful place. It was clean and smelled good. Room was good and spacious, my only complaint is where the TV was mounted, which is just my grip.

Leisure Family

8/10

Excellent

09 Aug 2025

Kara

First room we were placed in smelled terrible and carpet was wet. Air apparently not working in that room. Staff was friendly and helpful and quickly changed us to a different room. Differently needs some updates and price not worth it for what is offered. Breakfast there was nothing as was stated that truck was arriving in the afternoon, poor planning on someone’s part.

Leisure Family

10/10

Exceptional

07 Aug 2025

Michael

Efficient, friendly, comfortable & clean

4/10

Poor

01 Aug 2025

Allen

They wouldn’t allow a late check out. Pathetic. How would they be able to clean all the rooms simultaneously anyway? I’ve never had Marriott not allow this before.

6/10

Pleasant

28 Jul 2025

James

With as new as the hotel is, I expected it to be in better shape. The overall cleanliness of the hotel was underwhelming.

Friends_and_family Family

2/10

Poor

25 Jul 2025

Jason

We were told that they had no room available upon arrival

10/10

Exceptional

16 Jul 2025

Diane

Very welcoming, enjoyable stay, good breakfast!

Business Family

6/10

Pleasant

15 Jul 2025

April

Check in was easy and the lady was super friendly. Our first room the ac wasn’t working , dirty band aid on floor and just not clean. They changed our room. Second room felt better and was tidier. The pool looked like it hadn’t been cleaned in awhile.

Friends_and_family Family

8/10

Excellent

14 Jul 2025

Mia

A last minute decision to book a hotel but it was available and convenient for us. Pleased with the hotel

Leisure Family

4/10

Poor

12 Jul 2025

Sathish

Staffs didn’t care about the breakfast

10/10

Exceptional

10 Jul 2025

Joseph J

Stayed for a trip to University of Alabama & it was a great location and convenient to access the campus with a 8-10 minute drive. Staff was very friendly and the room was as advertised.

Business_and_leisure Family

10/10

Exceptional

09 Jul 2025

Maryna

Friendly staff, clean rooms

Business Family

10/10

Exceptional

06 Jul 2025

Darius

Great environment great people love the breakfast