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Palazzo Hotel

Gauteng- Johannesburg · South Africa

Montecasino Blvd, Entertainment Complex, FourwaysView location

9.2/10Excellent526 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Neighborhood9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Palazzo Hotel

This luxurious hotel is located in the quiet area of Fourways, Johannesburg. The Sandton business district is just 15 minutes away, and the O. R. Tambo International Airport is a 40-minute drive from the hotel.

The hotel's spacious rooms are decorated in warm colours and elegant furnishings, and all come with modern comforts such as coffee and tea stations, free Wi-Fi, and flat-screen televisions.

In the morning breakfast is served in the hotel restaurant, which also serves Mediterranean and South African cuisines for lunch and dinner. There is also a business centre and fitness centre for guest use, and visitors can enjoy world-class entertainment at the adjacent Montecasino Entertainment Complex.

Read more about this hotelShow less

With a stay at Palazzo Hotel in Johannesburg (Sandton), you'll be within a 15-minute drive of Montecasino and Sandton City Mall. This luxury hotel is 7.4 mi (11.9 km) from Nelson Mandela Square and 13.2 mi (21.2 km) from Melrose Arch Shopping Centre.

Make yourself at home in one of the 246 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:30 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately ZAR 325 per person
    • Rollaway bed fee: ZAR 325.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Montecasino 0.2 km / 0.2 mi
Pieter Toerien Theatre 0.6 km / 0.4 mi
Croc City 0.7 km / 0.4 mi
Fourways Mall 2.4 km / 1.5 mi
Fourways Farmers Market 2.4 km / 1.5 mi
Life Fourways Hospital 3.4 km / 2.1 mi
Prison Break Market 5.7 km / 3.6 mi
Mediclinic Sandton 6.9 km / 4.3 mi
Netcare Sunninghill Hospital 8 km / 5 mi
Castle Kyalami 8.2 km / 5.1 mi
Liliesleaf Farm 8.3 km / 5.2 mi
Kyalami Country Club 9.3 km / 5.8 mi
Rivonia Village 9.4 km / 5.8 mi
Northgate Shopping Center 9.9 km / 6.1 mi
South African Lippizaner Centre 10.6 km / 6.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1999
  • Year of most recent renovation: 2025
  • Number of floors (main building): 5
  • Double rooms: 213
  • Junior suites: 1
  • Suites: 10
  • Executive rooms: 21
  • Accessible rooms: 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
Show 86 more facilities & services
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Local and international callsExtra charge
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Medical service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector: 300
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Supermarket
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Luggage room
  • Dining area
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Breakfast room
  • 24h dining café: 1
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • PrinterExtra charge
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Children playground
  • Entertainment programme for adults
  • Casino
  • Theatre / auditoriumExtra charge
  • Massage
  • Spa treatmentsExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Hot breakfastExtra charge
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Half Board
  • Special dietary options
  • Gluten-free mealsExtra charge
  • Vegetarian mealExtra charge
  • Halal mealExtra charge
  • Kosher mealExtra charge
  • Deposit on arrivalExtra charge
  • Early Check-inExtra charge
  • Identification card at arrival
  • Minimum check-in age: 18
  • Fitness
  • Bowling alley
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Palazzo Hotel

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR NON SMOKINGQUADRUPLE • SUPERIOR NON SMOKINGQUA.SU-NM

    Photos are not available for this room type.

    Palazzo Hotel

    QUADRUPLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESS SMOKINGDOUBLE • BUSINESS SMOKINGDBL.BS-JK

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE BUSINESS SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Palazzo Hotel

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Palazzo Hotel

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable2 photos

    Palazzo Hotel

    Room NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin NON SMOKINGDouble or Twin • NON SMOKINGDBT.NM

    Photos are not available for this room type.

    Palazzo Hotel

    Double or Twin NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 28 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable2 photos

    Palazzo Hotel

    Room SUPERIOR KING BED

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Radio
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • Bathroom: 1
    • Minibar
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE KING BEDRoom • DELUXE KING BED • 1 Bedroom • 28 m²ROO.DX-KG
    Room DELUXE KING BEDPhoto unavailable2 photos

    Palazzo Hotel

    Room DELUXE KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-KG

    Room amenities

    • Carpeted floors
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Central heating
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

    Photos are not available for this room type.

    Palazzo Hotel

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S-2

    Photos are not available for this room type.

    Palazzo Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ-1

    Photos are not available for this room type.

    Palazzo Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR SMOKINGQUADRUPLE • SUPERIOR SMOKINGQUA.SU-JK

    Photos are not available for this room type.

    Palazzo Hotel

    QUADRUPLE SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR KING BEDQUADRUPLE • SUPERIOR KING BEDQUA.KG-SU

    Photos are not available for this room type.

    Palazzo Hotel

    QUADRUPLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Palazzo Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR CAPACITY 2QUADRUPLE • SUPERIOR CAPACITY 2QUA.C2-SU

    Photos are not available for this room type.

    Palazzo Hotel

    QUADRUPLE SUPERIOR CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C2-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PENTHOUSEDOUBLE • PENTHOUSEDBL.P6

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Palazzo Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 68 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Palazzo Hotel

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    68 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Palazzo Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PresidentialRoom • PresidentialROO.6S

    Photos are not available for this room type.

    Palazzo Hotel

    Room Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR TWO DOUBLE BEDSRoom • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 28 m²ROO.2D-SU
    Room SUPERIOR TWO DOUBLE BEDSPhoto unavailable2 photos

    Palazzo Hotel

    Room SUPERIOR TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-SU

    Room amenities

    • Centrally regulated air conditioning
    • Central heating
    • Safe
    • Minibar
    • Carpeted floors
    • Tea and coffee making facilities
    • Bathroom: 1
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • Radio

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Palazzo Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Palazzo Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Palazzo Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 68 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable2 photos

    Palazzo Hotel

    SUITE KING BED NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    68 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Palazzo Hotel

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED SMOKINGSUITE • KING BED SMOKINGSUI.KG-JK

    Photos are not available for this room type.

    Palazzo Hotel

    SUITE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVE • 1 Bedroom • 40 m²ROO.EJ
    Room EXECUTIVEPhoto unavailable2 photos

    Palazzo Hotel

    Room EXECUTIVE

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Room amenities

    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 1
    • Direct dial telephone
    • Safe
    • Central heating
    • Radio
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities
    • Minibar

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR SMOKINGDOUBLE • SUPERIOR SMOKINGDBL.SU-JK

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Palazzo Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDSDBL.2D-SU

    Photos are not available for this room type.

    Palazzo Hotel

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM
    Room NON SMOKINGPhoto unavailable2 photos

    Palazzo Hotel

    Room NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH VIEWSQUADRUPLE • SUPERIOR WITH VIEWSQUA.SU-WV

    Photos are not available for this room type.

    Palazzo Hotel

    QUADRUPLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Palazzo Hotel

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PENTHOUSEDouble or Twin • PENTHOUSEDBT.P6

    Photos are not available for this room type.

    Palazzo Hotel

    Double or Twin PENTHOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PENTHOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.P6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM-3
    Room NON SMOKINGPhoto unavailable2 photos

    Palazzo Hotel

    Room NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-3

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM-2
    Room NON SMOKINGPhoto unavailable2 photos

    Palazzo Hotel

    Room NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Palazzo Hotel

9.2
Excellent
526 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Neighborhood
9.6 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
03 Jul 2026
Antoinette
Everything was amazing! Everyone was helpful and accommodating. I appreciate being able to check in early, the room was immaculately cleaned and the property was beautiful. Great breakfast options! Will definitely stay again when I am on this side of the world :-)
Self
10/10
Exceptional
19 Jun 2026
Shariem
Always good enjoyable and safe
10/10
Exceptional
28 May 2026
Vironica
Excellent really good stay beautiful and service was also a amazing
8/10
Excellent
18 May 2026
Muzzamil
Fab hotel and location
Really poor gym and things to do in the hotel.
Would recommend another location in sandton if you don’t fancy montecasino. I would suggest staying in Sandton. It’s a lot better for gym goers, spa and everything in one place
10/10
Exceptional
13 Mar 2026
Elmarie
The breakfast was out of this world. Excellent Excellent Excellent!!!! The room was beautiful, clean and breathtaking. The staff was beyond Excellent, friendly and helpfull
Partner
10/10
Exceptional
23 Jan 2026
Carl
Great room, great staff, fab pool - a real holiday in the city!
10/10
Exceptional
13 Oct 2025
Gus

Great Stay

Great place to stay in Joburg. It might need some room refreshing in a few years but overall a really nice stay.
Business
10/10
Exceptional
04 Sep 2025
Hesle
Amazing experience from the first moment you walk in, to leaving!
Friends_and_family Family
10/10
Exceptional
04 Aug 2025
brett

Bretts birthday stay

The extremely good service is what brought us back, a well trained team
Partner
10/10
Exceptional
21 Jun 2025
Bontle
Had and Amazing stay….
Partner
10/10
Exceptional
14 Jun 2025
Edward
Always a great welcome from the staff who make me feel at home.
Business
10/10
Exceptional
04 Jun 2025
Sarah
Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg
Leisure Self
10/10
Exceptional
02 Jun 2025
Christopher

Brilliant

3rd time there, had 2 other couples with us. Vicinity to Montecasino makes it a no brainer
Friends_and_family Friends
10/10
Exceptional
14 May 2025
Brian

Great stay

Gr era at stay. Serene environment
Business
10/10
Exceptional
08 May 2025
Lauren
Always a wonderful experience
Leisure Partner
10/10
Exceptional
18 Apr 2025
Bonnie
The staff was amazing and the building and grounds were so beautiful
Leisure Family
10/10
Exceptional
18 Apr 2025
shaun
A beautiful hotel with amazing staff
Leisure Partner
10/10
Exceptional
09 Apr 2025
Dean
Great trip and a only a small walk into montecasino for plenty of restaurant
Friends_and_family Family
4/10
Poor
01 Apr 2025
Rohit

Nice people but really bad experience with hotel

Cockroaches in room. One below bed and 2 in the bathroom. I got a room change because of this. New room did not have bedside lamp in working condition and door not in working condition I also was not given a proper receipt for my stay and it’s been 2 days and I go to a hold for over 10 mins from an international call. I cannot imagine any other hotel of such stature not picking up a telephone line after more than a few seconds on an IVR. I am calling on their published numbers It’s pathetic service for such a nice property
Business
10/10
Exceptional
29 Mar 2025
Carl
This is my4 th time to the property the staff is excellent!
Business_and_leisure Self
10/10
Exceptional
22 Mar 2025
Simon
Excellent staff & service
Business_and_leisure Partner
10/10
Exceptional
22 Mar 2025
Vironica

Elegant, oriental venue

Beautiful place, the best shower from all hotels I have stayed at.
Friends_and_family Family
10/10
Exceptional
17 Mar 2025
Dawn
Great property. Great Service
10/10
Exceptional
16 Mar 2025
Sphamandla

The most amazing hotel in Johannesburg

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Friends_and_family Family
6/10
Pleasant
07 Feb 2025
John

Palazzo- MonteCasino

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .
Partner
6/10
Pleasant
09 Jan 2025
Eric

NOT 5 STAR

Standard of this hotel is poor. No ways a 5 star hotel. Place is tired and service is below average.
Self
10/10
Exceptional
08 Jan 2025
David
Surprisingly great hotel. Beautiful, convenient with plenty to do.
Leisure Friends
10/10
Exceptional
04 Jan 2025
Verified traveler
Outstanding
Partner
2/10
Poor
29 Dec 2024
Yashen Satyendra
No hot water
Friends_and_family Family
10/10
Exceptional
25 Dec 2024
Jubril
Lovely place for families
10/10
Exceptional
18 Dec 2024
Stephen
Great luxury hotel
Leisure Partner
8/10
Excellent
17 Dec 2024
Christine

Good hotel close to entertainment

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor
Friends_and_family Family
10/10
Exceptional
14 Dec 2024
Kerry

Amazing stay

Absolutely amazung staff. So friendly and helpful. Stunning place and we always enjoy going there.
Friends_and_family Family
10/10
Exceptional
09 Dec 2024
Linda

Fantastic choice of hotel

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe
Partner
8/10
Excellent
05 Dec 2024
Gertrude
It was beautiful
Leisure Friends
8/10
Excellent
24 Nov 2024
Werner
The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse.

But otherwise no complains. The breakfast is also good..for R395 person.
Leisure Family_with_children
8/10
Excellent
23 Nov 2024
Alexander Jon
Comfortable rooms, friendly staff
8/10
Excellent
15 Nov 2024
Wendy

Lovely 😍

Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike.
Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.
Friends_and_family Family
10/10
Exceptional
02 Nov 2024
matthew
A superb hotel with exceptional staff and service.
Leisure Family_with_children
10/10
Exceptional
15 Sep 2024
Timothy
Very beautiful hotel with great restaurants. Very slow response on requests for ironing board and iron and blow dryer which should be available in all rooms.
Leisure Partner
10/10
Exceptional
31 Aug 2024
Joanna

Exceptional service

We enjoyed exceptional service at The Palazzo and had a very comfortable stay. Great team of people working at this hotel!
Friends_and_family Family
8/10
Excellent
29 Aug 2024
Jeffrey
The Oskazzo is my favorite hotel in Johannesburg! I live the entire hotel area n all aspects!! Special thanks to Gloria at the restaurant! Also Hayley at the front desk is so hot and so helpful! Ms. Lily hate at the front desk is a cool black Roman and so Rastafari and Bob Marley friendly!! Ya Mon! Thank you for my best stay ever in South Africa!!
Leisure Self
10/10
Exceptional
19 Aug 2024
Brendon

Spoils

thank you for a great time, friendly staff and great service. My future daughter in law and myself had excellent bonding time
Friends_and_family Friends
10/10
Exceptional
05 Aug 2024
Steven-Marc
Excellent, comfortable.
Leisure Self
10/10
Exceptional
25 Jul 2024
neil

Good stay

Hotel is good service was good i like that you can have breakfast in room at no extra charge over all a good stay
Business
10/10
Exceptional
25 Jul 2024
michael
Staff was friendly and has things to do around the hotel
Leisure Partner
10/10
Exceptional
26 Jun 2024
Andy

Great hotel

After a long overnight flight, Hayley on reception organised for me to check in early so I could get some rest. This is a lovely hotel - stayed many times and will be back on the next trip.
Business
10/10
Exceptional
25 Jun 2024
Bradley
Friendly service, staff where always friendly and polite.
Leisure Partner
10/10
Exceptional
24 Jun 2024
TIFFANY
This place was amazing, great vibe, great staff
Leisure Family
6/10
Pleasant
15 Jun 2024
Sonya
Disappointed that was changed for early check-in, when already paying for room upgrade and late check out and 3 week staying in the hotel this year.
Leisure Self
10/10
Exceptional
17 May 2024
David
Excellent value and service, lovely food and drink and this is my third visit.
Business Self
10/10
Exceptional
06 Apr 2024
Kashyap
Nestled in the heart of Johannesburg, Hotel Palazzo offers a luxurious retreat for travelers seeking elegance and comfort. The hotel’s grand facade and opulent interiors exude sophistication, setting the stage for an unforgettable stay.
MonteCasino is right by the door step with an entrance facing it. There’s an option of pickup and drop from to casino as well
Spa facilities are really great and affordable
Leisure Partner
8/10
Excellent
10 Mar 2024
farai
Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.
Leisure Family
10/10
Exceptional
07 Mar 2024
Meera Pravin
Amazing area
10/10
Exceptional
04 Mar 2024
thomas
Good value for the money
Leisure Partner
10/10
Exceptional
28 Feb 2024
B
Amazing staff, couldn't do enough for my family. Top hospitality and close to the montecasino complex.
Friends_and_family Family
10/10
Exceptional
17 Feb 2024
E

Fantastic hotel

This is the 2nd time we have stayed in this hotel (we are from the UK). I absolutely adore the Palazzo, the hotel is first class. All staff, from reception, concierge, housekeeping are superb, professional and polite. The hotel feels like stepping into luxury, you are looked after from the minute you arrive until you leave. It is a short, safe walk to Montecasino, where we ate (we didn't eat in the hotel restaurant during this stay). Next time, we will be staying longer. Absolutely love, love, love this hotel.
Partner
10/10
Exceptional
08 Feb 2024
Melanie
Beautiful property but could use a little upkeep in the rooms
Business_and_leisure Friends
8/10
Excellent
24 Jan 2024
Felicia
It is a very beautiful property and an oasis in the city.
Leisure Family
8/10
Excellent
23 Jan 2024
victoria
My time at the Palazzo was truly delightful. Safety was a priority, and the staff was exceptional. The well-kept grounds and the friendly atmosphere added to the experience. The casino provided abundant options for dinner and entertainment, making my stay even more enjoyable.
10/10
Exceptional
20 Jan 2024
Charin
Excellent
6/10
Pleasant
07 Jan 2024
NICK

Love the place but …

Staff wonderful
Hotel dated and not everything is working 100% I.e lifts, shower had no pressure …
Friends_and_family Family
10/10
Exceptional
04 Jan 2024
Victoria
The Palazzo was such a lovely hotel, the staff continuously went above & beyond our expectations. Breakfast was good with a wide selection of options as was lunch & dinner in the main restaurant. The pool area was well maintained & the staff were very attentive. The rooms were big with good amenities & the location was fab for montecasino & the bird gardens.
Leisure Family_with_children
10/10
Exceptional
21 Dec 2023
Karen
this was a real spoil for my husband's birthday - the service and friendliness of all the staff was top notch.... thank you for making our stay so special
Partner
6/10
Pleasant
10 Dec 2023
Anné

No smoking

The only complaint is that the hallway smell of smoke all the way to our non smoking room
Friends_and_family Friends
8/10
Excellent
08 Dec 2023
chipo

Girls trip

Our stay at pallazzo hotel was absolutely wonderful.
The location was great and very safe, plenty of restaurants around. But the service at the hotels restaurant and pool are was a bit slow.The only down side was the rooms are very small and crowded and no water was provided after the first day, had to call the reception to get more water. I liked the daily turn down service that came with many chocolates.
Friends_and_family Family
10/10
Exceptional
14 Nov 2023
Dawn
As a first time visitor, I wish could stay sooner. Absolutely amazing experience
Business_and_leisure Self
10/10
Exceptional
18 Oct 2023
Kersten
.
Leisure
8/10
Excellent
17 Oct 2023
Karl
Good location next to the mall and bird park. Lots of entertainment and good food options in the mall. The pool is nice but always a bit cold. Breakfast was fairly average and the food quality was below the rest of the hotel. The service at breakfast wasn’t good.
Leisure Family
10/10
Exceptional
02 Oct 2023
Eddie
Everything was top notch. Staff was very helpful and friendly. The location within the overall Montecasino property area provides pretty gardens, the Bird Gardens, Casino, restaurants and shops. The property was beautiful and felt safe. Perfect location for a short stay in Johannesburg area.
Leisure Family
8/10
Excellent
01 Sep 2023
John
Lovely hotel near the casino. Old style decadence. Service was super throughout my stay.
Leisure Self
10/10
Exceptional
20 Aug 2023
Werner
The hotel was nice and staff friendly. The ride to the hotel feel very unsafe. But I think that is South Africa.
Leisure Family
6/10
Pleasant
07 Aug 2023
Avril
They gave us a smoking room even though we requested nonsmoking. We complained and they still didn't resolve the issue- it's a good thing we were there for only one night.
Leisure Family_with_children
10/10
Exceptional
17 Jul 2023
Rachel

Beautiful hotel ,amazing grounds & staff

Staff were amazing and welcoming & the beautiful hotel grounds & food .
Friends_and_family Family
10/10
Exceptional
07 Jul 2023
Anna

Perfect Stay

We had a perfect stay - the staff was super friendly and the room was perfect! We stayed with the family ( 2 adults, 2 kids) and the kids loved it, too.
Friends_and_family Family
10/10
Exceptional
30 Jun 2023
Morgan
This hotel is absolutely stunning and the staff is top-notch.
Leisure Friends
10/10
Exceptional
15 May 2023
Karen

Monte outing

It was great, a well spent weekend.
Partner
10/10
Exceptional
11 May 2023
Verified traveler

Great Hotel!

Really nice hotel, have stayed there before. One of the major issues going on across the country is 'load shedding' or power outages. The country is in stage 6 of 8, so the power goes out 3 times per day for 4 hours each time.

Hotel has an emergency generator, but it does reset all of the Aircon in the room and also the WiFi is a little slow to reboot when the system switches from grid to emergency generators or vice versa.

Food is excellent as was service.
Business
10/10
Exceptional
10 May 2023
Mehrnaz
We only stayed for one night. I wish we had stayed longer.
Leisure Partner
10/10
Exceptional
02 May 2023
Susan
Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.
Business Self
4/10
Poor
06 Apr 2023
Candice
I have to say we were very disappointed with our stay. We are not people who like to complain but we were so excited to stay and were very underwhelmed. The pillows were terrible. Neither my husband or I slept. The coffee machine didn’t work. Not enough towels and no toilet brush in the bathroom. Not what we were expecting at all.
Leisure Partner
2/10
Poor
30 Mar 2023
Troy
Terrible
10/10
Exceptional
25 Mar 2023
omar
The pool cushions were dirty and the pool deckchairs cushions were really old, same for years.
Leisure Partner
10/10
Exceptional
19 Mar 2023
Elizabeth
Absolutely over the top hotel that feels like a Roman villa in Joburg. Clean, great amenities, great food, and great customer service
Leisure Family
10/10
Exceptional
15 Mar 2023
Richard
Nice surroundings
Business_and_leisure Partner
6/10
Pleasant
12 Mar 2023
Warren
Noisy. Hotel slightly over rated. Has the making of an excellent hotel but not quiet there
Leisure Partner
10/10
Exceptional
05 Mar 2023
Ranjeet Singh
Generally a great property but breakfast options are too monotonous and lack some of the typical South African dishes.
Business Self
10/10
Exceptional
02 Mar 2023
Carla
Amazing service and kindness from all the staff! A fabulous stay!!
Leisure Family_with_children
10/10
Exceptional
15 Jan 2023
J Moore

Simply Amazing

I had 8 people staying and they all loved it. Great pool, friendly staff and beautiful rooms.
I have stayed several times and the best hotel by far in the area.
Lucky, pool attendant is awesome
Friends_and_family Friends
10/10
Exceptional
15 Jan 2023
Trevor
Excellant hotel. Everything was perfect
Friends_and_family Family
10/10
Exceptional
04 Nov 2022
Brian
Bird park - highly recommended for visit, on hotel property.
Leisure Family
6/10
Pleasant
31 Oct 2022
A

NOT AGAIN

the hotel is clean but looks tired and old .The service and especially the presentation of the breakfast has deteriorated.It is very sloppy and slap dashed . It is sad
that a once very well run place has been reduced to this
Partner
10/10
Exceptional
31 Oct 2022
Leigh
Fabulous property and excellent staff
Business Partner
10/10
Exceptional
21 Oct 2022
Javier
It’s always an experience to stay with you guys
Leisure Family
10/10
Exceptional
26 Sep 2022
Michael

Multiple visits

My only complaint is that the lighting by coffee making equipment was inadequate. Otherwise perfect......and we stayed there 3 times over a two week period
Friends_and_family Family
10/10
Exceptional
17 Aug 2022
James
Very family friendly! Overall, a great experience!
Business_and_leisure Family
8/10
Excellent
22 Jun 2022
Jessie
Warm room temperature
Leisure Partner
10/10
Exceptional
18 Apr 2022
Khogalan
Excellent hotel, good sized rooms with easy access to Monte Casino.
Leisure Family
10/10
Exceptional
09 Mar 2022
Jason

Amazing Hotel. Well worth a visit

Absolutely fantastic stay at the Palazzo. Hotel is so well organized. Amazing facility. Rooms very comfortable with towels changed every day. Breakfast was excellent. Staff very attentive. Well worth a visit
Friends_and_family Friends
10/10
Exceptional
13 Dec 2021
Livash

Short family break at Palazzo

The hotel and facilities were exceptional. The breakfast was perfect and great value for money. Access to the casino was a short walk but not inconvenient at all. The reception welcome was a bit underwhelming but was quickly overshadowed by the premium setup of this excellent hotel.
Friends_and_family Family

Location & surroundings

Palazzo Hotel
Montecasino Blvd, Entertainment Complex, Fourways, Gauteng, South Africa

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Palazzo Hotel

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