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Hyatt Place Gurgaon Udyog Vihar

Delhi and NCR · India

15/1 Old Delhi-Gurgaon Road Sector 18View location

8.4/10Excellent644 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.6/108.6
Condition8.2/108.2
Neighborhood6.4/106.4
Amenities8.4/108.4
See all ratings
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  • Business hotels
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Gurgaon Udyog Vihar

Centrally Located Business Hotel in Gurgaon, Udyog ViharHyatt Place Gurgaon, best upscale business hotel in Gurgaon, is strategically located in the heart of Gurgaon. The hotel is minutes' drive from the Airport, major business and shopping hubs like DLF Cyber City, M G Road, HUDA City Centre including NH8.

Being close to NH8, gives it a vantage location for guests travelling within Gurgaon.

AccommodationThe hotel offers 176 spacious guestrooms with a mix of contemporary and stylish furnishings including a plush Hyatt Grand Bed, state-of-the-art media and work centres, cozy-corner sofa sleeper, free Wi-Fi everywhere and remote printing facility throughout the hotel.

Restaurants and BarsOur Gallery Menu offers a variety of local and regional specialties. Guests looking for lighter bite can enjoy a selection of freshly prepared salads, sandwiches and much more.

Read more about this hotelShow less

Located in Gurugram (Udyog Vihar), Hyatt Place Gurgaon Udyog Vihar is within a 10-minute drive of Ambience Mall and DLF Cyber City. This luxury hotel is 7.6 mi (12.2 km) from Worldmark. Stay in one of 171 guestrooms featuring LED televisions.

Your memory foam bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Gurugram? This hotel has 2700 square feet (251 square meters) of space consisting of a conference center and 4 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately INR 1121 per person
    • Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 3)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Palam Vihar 3.3 km / 2.1 mi
DLF Phase II 3.3 km / 2.1 mi
DLF Cyber City 3.7 km / 2.3 mi
World Laparoscopy Hospital 3.8 km / 2.4 mi
Fun 'n' Food Village 4.2 km / 2.6 mi
Ambience Mall 4.3 km / 2.7 mi
Gurgaon Central Mall 4.7 km / 2.9 mi
Sahara Mall 4.8 km / 3 mi
Google Signature Towers 6.1 km / 3.8 mi
Leisure Valley 6.2 km / 3.9 mi
Fortis Memorial Research Institute 6.6 km / 4.1 mi
Unitech Cyber City 7 km / 4.4 mi
Golf Course Road 7.2 km / 4.5 mi
Aravali Biodiversity Park 7.4 km / 4.6 mi
DLF Galleria Market 8.1 km / 5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 176
  • Number of floors (main building): 5
  • Twin rooms: 121
  • Double rooms: 55
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 59 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Secure parking
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Medical serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Electric kettle
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half Board
  • Full board
  • SquashExtra charge
  • Fitness
  • Cycling / mountain bikingExtra charge
  • GolfExtra charge
  • SkiingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-8

    Photos are not available for this room type.

    Hyatt Place Gurgaon Udyog Vihar

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-8

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hyatt Place Gurgaon Udyog Vihar

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hyatt Place Gurgaon Udyog Vihar

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Place Gurgaon Udyog Vihar

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 30 m²SUI.ST-1

    Photos are not available for this room type.

    Hyatt Place Gurgaon Udyog Vihar

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Room amenities

    • 220V power supply
    • Towel menu
    • Cable TV
    • Slippers
    • Toiletries
    • Turndown service
    • Pillow menu
    • Wake-up service
    • Safe
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIER KING BEDSUITE • PREMIER KING BEDSUI.KG-PE

    Photos are not available for this room type.

    Hyatt Place Gurgaon Udyog Vihar

    SUITE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Hyatt Place Gurgaon Udyog Vihar

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-3

    Photos are not available for this room type.

    Hyatt Place Gurgaon Udyog Vihar

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIERSUI.PE

    Photos are not available for this room type.

    Hyatt Place Gurgaon Udyog Vihar

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Hyatt Place Gurgaon Udyog Vihar

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Direct dial telephone
    • Bathroom: 1
    • Towel menu
    • Cable TV
    • Slippers
    • Toiletries
    • 220V power supply
    • Turndown service
    • Pillow menu
    • Wake-up service
    • Safe
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Shower

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIERSUITE • PREMIER • 1 Bedroom • 30 m²SUI.PE-1

    Photos are not available for this room type.

    Hyatt Place Gurgaon Udyog Vihar

    SUITE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PE-1

    Room amenities

    • Bathroom: 1
    • Slippers
    • Cable TV
    • Towel menu
    • Toiletries
    • 220V power supply
    • Turndown service
    • Pillow menu
    • Wake-up service
    • Safe
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Direct dial telephone
    • Shower

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST-1
    TWIN STANDARDPhoto unavailable1 photo

    Hyatt Place Gurgaon Udyog Vihar

    TWIN STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Room amenities

    • Tea and coffee making facilities
    • Direct dial telephone
    • Shower
    • Bathroom: 1
    • Mini fridge
    • Towel menu
    • Cable TV
    • TV
    • Slippers
    • Toiletries
    • 220V power supply
    • Turndown service
    • Pillow menu
    • Wake-up service
    • Safe

    Facilities with extra charge

    • Minibar
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Gurgaon Udyog Vihar

8.4
Excellent
644 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.2 /10
Neighborhood
6.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Kumar
All went smooth and great just rooms were not fully sound proof from the gallery side. And centralised AC was noisy.
Breakfast was great, rooms were neat and clean. Location is good and accessible to cabs easily
10/10
Exceptional
23 Jul 2026
Gurpreet
This property is excellent, precisely as depicted in the images. The staff was very accommodating, preparing a packed breakfast for me due to my early morning departure.
8/10
Excellent
01 May 2026
kamlesh
Nothings outstanding. Just same experience as you would expect from such chain of standard hotels. Quiet and clean. Reception area is quite ordinary unlike similar good hotels. Bathroom was missing extra towels, tissue paper etc. But was quickly addressed. Standard room is not very big but only good enough for a couple. Breakfast buffet was great with lots of choices.

Bathroom have only half door enclosure while the main half where shower water drops is open making all the water seep out on floor like a 1 star hotel. When brought to their attention, was told all rooms have same style and is by design. Wierd enough.
Self
10/10
Exceptional
30 Apr 2026
Aditya
It was good hotel with all the required amenities like bath essentials, tea/coffee maker, big TV and other things. The room was spacious and bed was comfortable. The checkin and checkout was also quick. Overall it was a nice experience.
Partner
10/10
Exceptional
29 Apr 2026
Chengyang
AC, gym, restaurant, and staff are over expectations. It is a pleasure to select here as my stay in India.
P.S. The only thing is the hotel needs to renew your clipper stock - I borrowed two and none of them are sharp.
Self
4/10
Poor
24 Apr 2026
Anshul
Service was bad
Self
10/10
Exceptional
15 Apr 2026
Nitika
Good food
Quiet
Ambience great
Staff very hospitable
Overall good bet
Self
8/10
Excellent
15 Apr 2026
Ayomide
They didn’t give me the room I booked and caused a problem
Self
8/10
Excellent
07 Apr 2026
Helen
Very professional and considerate staff. Breakfast buffet is an excellent spread, fresh and very good variety. Dining menu is limited.
8/10
Excellent
31 Mar 2026
Manohar Lal
L
10/10
Exceptional
16 Mar 2026
Abram
The rooms were clean, the food was great, and the prices were reasonable. There is also a “crème-borne” ice cream parlor in the lobby, and they have the best black currant ice cream I’ve had. I also have to mention some of the staff that went out of their way to help make my stay memorable. Sky (Akash) Bharut and Rahul were awesome! Thanks for a great stay.
Self
10/10
Exceptional
15 Mar 2026
samantha
Gym was well equipped and pool was clean. Staff are friendly and welcoming.
Partner
10/10
Exceptional
12 Mar 2026
Sarah
Wonderful staff members.
Partner
10/10
Exceptional
28 Feb 2026
Hans
Clean hotel friendly helpful staff
Friends
10/10
Exceptional
19 Feb 2026
Sukhjinder
Staff is very good room service is outstanding, very friendly staff and helpful will be staying back again
Friends
10/10
Exceptional
13 Feb 2026
Arvind
Rooms and staff were great , service was really good in the breakfast and anytime things were required.
Leisure Family
10/10
Exceptional
11 Feb 2026
Dilip
Great service . Room was cleaned every day .
Leisure Family
6/10
Pleasant
09 Feb 2026
James
Arranged pick up from airport that was good. Check in staff very good. Room was clean. The only items that let them down was the pool area had loungers but no umbrellas so couldn’t sit out in there for long. It took three attempts to order coffee with milk. Breakfast ok a bit basic, menus in dining room dirty.
Partner
10/10
Exceptional
09 Feb 2026
Anup
Rooms were good and service was great , very responsive team as we had a wedding group . We felt the staff were all very helpful and courteous.
Leisure Family
10/10
Exceptional
23 Dec 2025
Gurpreet
Staff and services are amazing!
8/10
Excellent
21 Dec 2025
Satinder
Wonderful staff and clean. Dated hotel furnishings. Practical for the price.
Leisure Partner
10/10
Exceptional
30 Nov 2025
Ravi
Pleasant friendly staff. Nice hotel.
Business Self
10/10
Exceptional
29 Nov 2025
Mrs Kulwinder Kaur
The room was very clean and all the staff was very welcoming.
Partner
8/10
Excellent
17 Nov 2025
Ankit
Clean property
10/10
Exceptional
12 Nov 2025
Usha
I have stayed at this property couple of times. Very convenient.
Leisure Family
8/10
Excellent
09 Nov 2025
Parikshit
This exceptional hotel offers excellent value. I highly recommend it, particularly if location is not your primary concern.
8/10
Excellent
06 Nov 2025
Mrs Kulwinder Kaur
Air conditioning was working but didn't use the gym.
Partner
8/10
Excellent
02 Nov 2025
Mohit
The size of room, bathroom, location and the infrastructure of the hotel. Its not a very new building but very well maintained.
Leisure Self
10/10
Exceptional
15 Oct 2025
Gurpreet
Good
Business_and_leisure Self
10/10
Exceptional
01 Oct 2025
Aditya
We had a very pleasant stay at Hyatt Place Gurgaon. The room was clean, spacious, modern, and well-equipped with all necessary amenities such as a kettle, refrigerator, smart TV, sofa set, and an efficient air conditioning system. The breakfast spread was good with ample variety, and the gym and pool were well-maintained. The location is also convenient, being close to Cyberhub and Cyberpark, which made commuting easy. The staff was polite, courteous, and professional, adding to the overall positive experience. The only area that could be improved is the in-room dining, which did not quite match the otherwise high standards. Overall, it was a comfortable and enjoyable stay.
Business_and_leisure Friends
10/10
Exceptional
25 Sep 2025
Gurpreet
Overall experience was good.
Leisure Friends
10/10
Exceptional
19 Jun 2025
AJIT
Access to the hotel has to pass through lots of traffic especially on the rainy day all flooded roads, rough time consuming drive.
Leisure Partner
8/10
Excellent
20 May 2025
Hiros
The property by it self is about 3 star and in that area lots of construction going on, the staff and the service is very good.
4/10
Poor
11 May 2025
Maneesh

Pricey

Very dated property. Needs renovation
Self
10/10
Exceptional
10 May 2025
ROHIT
Overall very good but area around is dirty and unsafe
Leisure Friends
6/10
Pleasant
11 Apr 2025
Jaswinder Sonia
Quick chekin and breakfast was the best part. Average room and very dusty due to the surrounding.
Leisure Partner
8/10
Excellent
05 Apr 2025
Deonarine
Good hotel.
Leisure Family
10/10
Exceptional
18 Mar 2025
Jaskirat
Amazing stay, got fit into my memory pocket 😌
Leisure Family
10/10
Exceptional
12 Mar 2025
Paridhi
Service was excellent
Leisure Family_with_children
10/10
Exceptional
03 Mar 2025
Raveena
Nice stay for couple of days. Loved their breakfast buffet. Staff was very friendly and helpful. Helped with early checkin on day of arrrival.
Leisure Partner
10/10
Exceptional
02 Mar 2025
Kautilya
The room and lobby were clean, service was excellent and the breakfast was delicious. 10/10 will visit again.
Leisure Family
8/10
Excellent
26 Feb 2025
Leinz
Affordable and convenient.
6/10
Pleasant
17 Feb 2025
Sandeep
Property is not well maintained for the price structure being charged and the star-level assigned.
Leisure Family
8/10
Excellent
09 Feb 2025
Oscar
The customer service matches the high end hotels of the world
8/10
Excellent
08 Feb 2025
Oscar
The hotel rugs need improvement but the rest of the building is in good condition.
Leisure Partner
6/10
Pleasant
08 Feb 2025
Florian
dd
10/10
Exceptional
06 Feb 2025
Chris
Nice area, better compared to some other places in the area
Leisure Friends
8/10
Excellent
05 Feb 2025
I.
It felt isolated. On asking how to get to the nearest ATM for some cash and to get a necessary walk, I was advised not to try to do it, due to the heavy traffic in surrounding roads.
4/10
Poor
01 Feb 2025
Vishesh
It’s not what the photos show. It’s over priced for what it is. It’s dirty with fungus and water seepage the carpets in the corridor are dirty with stains on them and to top it all of the staff and their customer service is laughable.
Business_and_leisure Self
6/10
Pleasant
22 Jan 2025
Swati
NA
2/10
Poor
19 Jan 2025
Verified traveler

Don't Stay here - Regrettable Experience

1) Very old hotel,
2) carpet in corridor has holes,
3) hotel corridors have smell,
4) room wall paint is falling off,
5) you can't adjust AC or heater temperature
6) Room was freezing cold in winter in late night
Business
6/10
Pleasant
03 Jan 2025
Medha
The room was good however the lobby and other areas were average. The area around the property is pretty average.
Leisure Family_with_children
6/10
Pleasant
28 Dec 2024
Arvind
Though the property is really good and the food is excellent they need to improve the staff standards, asked for warm water to take my medicine the fella bought me hot boiling water n I ended up burning my mouth.
Business
10/10
Exceptional
03 Dec 2024
Jagrup
Stay was good.
Leisure Self
10/10
Exceptional
03 Nov 2024
Verified traveler

Good place to stay

The stay with Hyatt place was excellent experience with family.
Friends_and_family Family
8/10
Excellent
14 Oct 2024
Richa
Very Old Property - Not in good condition
Leisure Friends
2/10
Poor
07 Oct 2024
Janhavi
Bad experience
Leisure Partner
8/10
Excellent
02 Oct 2024
Prem
Not good area
4/10
Poor
02 Oct 2024
vipin

\"Poor Location and not for peaceful living

The main issue with this hotel is its location in old Gurgaon. It took our taxi driver nearly 40 minutes to reach from the airport. The check-in staff seemed inexperienced and lacked basic etiquette, such as saying \"sorry\" and \"thank you.\" While the breakfast was good, there were local parties happening, resulting in a lot of people moving around. If you're seeking a quiet and peaceful stay, this may not be the right choice. The Hyatt group should put more effort into raising the hotel's standards.
Friends_and_family Family
10/10
Exceptional
30 Sep 2024
Amit
They don’t know the meaning what is a five star is
Business Friends
10/10
Exceptional
04 Sep 2024
MANI
Nice place.
Business Self
8/10
Excellent
17 Aug 2024
manish
Food was great . Breakfast was awesome.
Staff was good. Only thing i dont like location.
Business
6/10
Pleasant
29 Jul 2024
Charanjit Singh
Can’t sleep over night due to too much noise around the hotel
Business Self
10/10
Exceptional
28 Jul 2024
Rahul
The worst ever hotel invisited. No good facility, washroom was too small to take bathe, water leakage, sound from neighbouring room.
No proper responce from reception.
We have to carry all the lugage. There is no helper at all.
I will never recommend to visit this place again in future.
Totaly waste of maney
Leisure Partner
10/10
Exceptional
22 Jul 2024
Pranav
Excellent stay, very friendly staff, great food
Self
8/10
Excellent
20 Jul 2024
Pratik Manubhai

Poor Wifi and Location.

Wifi not working. No Aircon in the Gym. Swimming pool is dirty. Poor Locations.
Business
8/10
Excellent
14 Jul 2024
Gurpreet
I stayed with this property earlier and had a great experience. This time room service was quite slow and basic room amenities were missing - the hair dryer was not available, some toiletries were not there and cutlery was missing on the breakfast table.

The staff was very helpful as usual.
Business_and_leisure Family
8/10
Excellent
28 Jun 2024
Maureen

Breakfast

For the breakfast was only Asian. No selection of western food. No water at the buffet I had to ask for water.
Self
4/10
Poor
22 Jun 2024
Sourabh

Avoid - very disappointing!

Not worth the money! Our room didn’t have an iron although an ironing board was provided!

We asked for extra bottles of water at the reception but no one showed up - we waited for an hour!


Decor of the room is very basic - need a massive upgrade each room!

Staff were polite and courteous. Breakfast was decent - Abhishek helped me massively during breakfast! That was the only highlight.


Overall - pretty disappointed. I don’t think this should be classed into a 5* category
Self
10/10
Exceptional
18 Jun 2024
Ravneet Pal Singh
Beautiful Property
Business Self
6/10
Pleasant
11 Jun 2024
Ateeq
TV did not work

Shower water was always hot

Leisure Self
10/10
Exceptional
09 Jun 2024
Gaurav
Excellent hotel to stay. Staff is friendly and understanding.
Leisure Partner
10/10
Exceptional
30 May 2024
Arjun
Good
10/10
Exceptional
27 May 2024
Suparna
Their lost and found service needs to improve. It took nearly 3 hours to get my phone charger back. Rest of the services were excellent.
2/10
Poor
20 May 2024
Nicholas
I only stayed a single night but was not impressed with the overall service. Firstly I receive an unsolicited quote from the hotel through Expedia (titled as a reply to a query - but not one I had made) for car service from the airport, not a issue in itself, but at over 5 times the cost of local taxi services like Uber it seemed like they were taking advantage of the fact hotel is not in the area a tourist would normally want to venture to. Carpets in the hallways were stained in a number of places and the blind in the room had mold stains (an attempt had at least been made to clean the actual mold off), with what looked like small burn marks on one of pieces of furniture. Finally the hotel staff seemed surprised that I would want soap in the bathroom so I could wash my hands.
Business Self
10/10
Exceptional
15 May 2024
Sunday
It a clean property and the breakfast is very nice , the chef is very customer service oriented. The hotel is not that close to Deli and the airport
There is a very good eating option called knight rider behind the hotel about two minutes walk
10/10
Exceptional
06 May 2024
Gurpreet
Good property
Leisure Friends
4/10
Poor
28 Apr 2024
Verified traveler
Very poor service.
Leisure Family
10/10
Exceptional
06 Apr 2024
Robert
Clean room, great staff, good location
Business
10/10
Exceptional
05 Apr 2024
Abhi
buffet was good
Leisure Family_with_children
10/10
Exceptional
01 Apr 2024
Rupinder
The stay was very comfortable .
Leisure Family
8/10
Excellent
30 Mar 2024
Nasir
Service
Business_and_leisure
10/10
Exceptional
29 Mar 2024
Suresh
Great reception by the staff. Great food served in the restaurant. Hotel is new and maintained well
Leisure
6/10
Pleasant
26 Mar 2024
Glenn
The bathroom shower was poor. the shower head leaked profusely and the water ran outside the tub onto the floor. Very unsafe.
Leisure Partner
6/10
Pleasant
24 Mar 2024
NAVEEN
Good property surrounding very dirty
Leisure Family
8/10
Excellent
21 Mar 2024
Nishant
👍
Leisure Partner
10/10
Exceptional
16 Mar 2024
Jatin
Nice place
Leisure
2/10
Poor
06 Mar 2024
Sandeep
Firstly, the receptionist Alok Kumar took a half hour to check us in, secondly he gave us faulty keys more then once, the rooms were not so great and the shower was hard to figure out. They dont let any outside food services inside the hotel you have to go outside to get it yourself.
Leisure Partner
6/10
Pleasant
25 Feb 2024
Mukesh
The hotel was not what I would expect from a Hyatt! The shower wasn’t working as expected, the tv was not working and required you to subscribe to the channels. The customer service at reception was poor as they were just rushing you through their checklist!
4/10
Poor
21 Feb 2024
Sarbjeet Kaur
Staff did try to resolve issue but had ask for many things which should been done without asking .
Leisure Family
10/10
Exceptional
18 Feb 2024
Prasanna
It is little old but okay
Leisure
10/10
Exceptional
11 Feb 2024
RAHUL

Good hotel

Good hotel. Excellent Wi-Fi , beds , decent breakfast, over all good. Allowed early check in. No complaints
Friends_and_family Family
10/10
Exceptional
02 Feb 2024
Arzoo
Great stay, very nice facility. Great value for the price.
Leisure Family
10/10
Exceptional
02 Feb 2024
SHAMEEK
Very clean and good service
Leisure Self
2/10
Poor
25 Jan 2024
Dheeraj
Stay anywhere but here.

I booked 2 rooms for 1 night and:
1. One of the room given initially were not clean. Tradh bins were not empty and a kid found Rajnigandha (Tobacco) pouch in one of the drawers. Staff changed the room when informed.
2. You cannot regulate temperature. Period. Our room was hot and thermostat was not functioning. On calling reception, they sent a peespn to \"fix\" it who was able to turn it on after opening the thermostat, and make the fan start. The room kept fuether voiling up and after few hours of suffering, we called the staff again. They sent the dame guy who Second room's A/C unit broke down in night and fan stopped working. When informed, they sent a staff to \"fix\" it. This made the fan work. Work up after few hours due to whole room heating up and noticed cooling isnt working at all to the temperature we set in the system. On calling again, they sent the same guy who turned off the fan thsi time and cited that only heat mode works and cold temperature is set centrally. This means we cannot set the temperature to our liking and stay without ventilation.

Absolute waste of money, time and peace of mind.
Leisure Family_with_children
6/10
Pleasant
16 Dec 2023
Venkateshwar
The experience from check in, reception, breakfast
6/10
Pleasant
04 Dec 2023
Verified traveler

Dated. Budget hotel

It was a dated property and things were falling apart. I did not trust the cleanliness overall. Rest of the hotel seemed decent.
Friends_and_family Family
6/10
Pleasant
01 Dec 2023
Balibil Kaur DO Batchan
It’s very average for a Hyatt
Leisure Family
8/10
Excellent
29 Nov 2023
Marcio
The staff is superb, specially Ajay and Prateek from the breakfast area. They made my stay warmer and enjoyable. They run the extra mile to make things better.
Business Self
2/10
Poor
21 Nov 2023
ANNE

Noisy and over expensive

I messaged ahead and asked for an early check-in. Received no response after chasing. I went to check in and had to pay another full day rate for both rooms at 6.00 am even though check-in was at 2.00 pm! The noise outside the hotel was relentless. Traffic is one thing you expect in Delhi but there was a club or something next to the Hotel that went on and on!
Business

Location & surroundings

Hyatt Place Gurgaon Udyog Vihar
15/1 Old Delhi-Gurgaon Road Sector 18, Gurgaon, India

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Hyatt Place Gurgaon Udyog Vihar

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