Name: Hotel Santika Kelapa Gading
Address: Mahaka Square Jl. Kelapa Nias, Raya Blok HF. 3, Dki Jakarta, Jakarta Utara, 14240, ID

Hotel Santika Kelapa Gading

Jakarta · Indonesia

Mahaka Square Jl. Kelapa Nias, Raya Blok HF. 3View location

20 reviews shown

8/10

Excellent

29 Feb 2020

Roland

Hotel stay in Jakarta

Great service. Good location.

Business

10/10

Exceptional

19 Feb 2020

Dale

Beefits?

It was very good, except the Corporate discount rate was not a benefit. Maybe a free massage would be the solution versus saving $1.50 a day.

Friends_and_family Family

10/10

Exceptional

15 Dec 2019

Verified traveler

Location and food are all within the same building. Theres a grocery place just next door. Very family friendly.

Business Self

8/10

Excellent

27 Nov 2019

Mahim

So so

good service, but carpet is old and a bit smelly. Internet so so

Business

6/10

Pleasant

16 Mar 2019

Verified traveler

The room was okay and looks newly renovated but I didn’t like that they use shower curtain on their bathroom, and when I look outside my window there’s an empty corridor where I think it’s possible for anyone to barge in. Which worried me because I was the only one in the room.

8/10

Excellent

26 Nov 2018

jojo

great value, comfy and friendly staff , highly recommend

10/10

Exceptional

21 Nov 2018

Vincentius ochie arif

Santika Gading

Good location, clean hotel and very friendly staff

Family

10/10

Exceptional

21 Oct 2018

Denny

Good stay

Good location, very clean and nice breakfast. Overall a very nice stay.

Family

4/10

Poor

14 Sep 2018

jeni

Too far from the mall, too noisy and not recommend

The first night we got a smoking room.. could not sleep and got headache the next day.
People were talking ourside our room so early in the morning

Partner

8/10

Excellent

08 Aug 2018

Merryani

Great hotel, good service and price fair.

I'd love to stay at Hotel Shantika again, good service, good food.

Partner

6/10

Pleasant

23 Apr 2018

Verified traveler

The hotel was fine, but the constant noise from the street was difficult to get used to. Traffic in Jakarta has lots of scooters and bikes, which give off very loud noises, and they sounded like they were in the room with me.

10/10

Exceptional

18 Feb 2018

Mohamad Ikhwan

It’s amazing compare to other hotel with the same rate..

Family

10/10

Exceptional

24 Aug 2017

All good

Partner

8/10

Excellent

23 May 2017

wendy

Stay was good. Friendly staff. However we found communication difficult

6/10

Pleasant

05 May 2017

Mohamed Ali

Working Trip

Ok hotel for business. Reasonable breakfast spread. Room needs to be sweep cleaned/mopped daily. Is not carpeted but tiled.

8/10

Excellent

06 Mar 2017

Verified traveler

i was booking this hotel for my wife brother, becouse his bridal is in just down stairs from santika hotel, overall it good enough

Family

6/10

Pleasant

22 Feb 2017

Tan

Simple hotel

Simple room and hotel. Near malls

10/10

Exceptional

13 Dec 2016

jan

Nice and clean hotel

Very efficient, free transport and pick up to the nearest mall. Staff are very polite as well. Overall, very good experience.

4/10

Poor

25 Nov 2016

Anggriani

No extention check out is granted for free because said the reception

Partner

4/10

Poor

18 Nov 2016

Alice

Wouldn't have booked it if we had known earlier

We stayed at Hotel Santika from November 9 to 14. We checked in to the hotel on the evening of the 9th. It was late so we just went to bed straight. Until the next morning our friends who had checked in earlier asked if our room had a \"real window\". Only then I realized that was a window but facing a dark corridor.
On the 12th morning, 4am, we started hearing loud rock music and vibration through our room. Later we called the front desk and found out the mall next to the hotel shared the same wall with the hotel. The rock concert started rehearsal at 4am. And the Hotel staff said the concert should be over during the day. We came back to the hotel at 6pm. And the concert was still going on loud. In fact, we were staying on the 5th floor, there is a door we could walk out to and 3000 people was having a rock concert right there! We called the front desk to check when the concert would be over. They said by 9 pm. We went out for dinner and when we came back it was still going on loud. Then the hotel staff said they couldn't control when the concert ended. At the end it ended around midnight. We complained at the hotel that they should have notified their customers in advance. If we had known about the concert, we wouldn't have stayed at this hotel at all. We would not recommend it to anyone.