WorldMark Eagle Crest

United States , Bend - OR
Redmond, 1590 Mountain Quail Drive
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50 reviews shown

10/10

Exceptional

14 Jun 2026

Lilya

Awesome room.

Partner

4/10

Poor

13 Jun 2026

Sophia

Broken Elevator-3rd Floor Cramped Lobby-Lost Booking Payment- Large $250 Upfront Security Deposit-No Room Available Until Almost 2HRS AFTER check-in.-House keeping was short staffed, but the lobby was over crowded with workers and call center like office tables.
Room was large, clean, well kept, and the bed was comfy. Check out was easy.

Partner

4/10

Poor

02 Jun 2026

Kimberly

The unit was OK but very dated - inadequate outlets (none in the bedroom); poor water pressure, lighting poor. Also, I am extremely disappointed in Hotels.com for partnering with a time share property. Was subject to the usual hard-sell sales pitch, offering prizes, discounts, etc. for sitting through an hour-long presentation. I suppose there is some sort of monetary compensation for listing these types of properties, but it should be made abundantly clear in the property description. I will not stay at this property again.

Friends_and_family Friends

10/10

Exceptional

22 May 2026

Yvette Carmen

The resort was clean and had a friendly staff. Our room was just as described and had all the luxuries we needed for our stay.

Family

10/10

Exceptional

15 May 2026

Santino

top notch

Self

6/10

Pleasant

08 May 2026

Kathryn

The room was clean and nicely designed, the staff was friendly and the grounds were beautiful. I was not a fan of how spread out all the amenities were compared to where we were staying. Getting in my car to drive to the pool/gym( gym hours -odd, did not open early ) was not something I really wanted to do. The most unfortunate part about the stay was that the Internet/WiFi/TV's stopped working for half our time there. That coupled with the check in being a little tricky to find, and the elevators not working ( our room being on the 3rd floor and laundry on the 1st ), made the stay not the greatest.

Family_with_children

4/10

Poor

05 May 2026

Todd

It was not clear that the property was a focused on a resort. I did not appreciate the very strong upsell and push to attend information sessions about the property. The entire reason to book a property through expedia is for a no fuss process. I want to check in, get to my room and go about my business.

Also- It's UNACCEPTABLE in 2026 that a hotel charge for basic WiFi access. Period. Roll it into the price. DON'T request creation of an account and charge separately.

Lastly, This could be a mistake by the worldmark staff but when trying to access the amenities on the site I was directed toward the resort staff turned me informing that worldmark is NOT part of the resort and should have issued me an amenities card separate of the wristband provided. Again, absolutely NOT a no Fuss process.

I understand the business model and won't argue the attraction for some vacationers but it does not seem compatible with listing on expedia. You should de-list or make your listing MUCH CLEARER avoid confusion by travelers like myself looking for something you are not.

10/10

Exceptional

26 Apr 2026

Ronald Darin

Very nice room, bedroom separate from living room, and kitchenette. Full size fridge, mini dishwasher and cooktop stove. Loved the flowering trees outside our balcony rather than looking at a parking lot and provided extra privacy. Very clean, comfortable king bed. Also liked having two doors for bathroom, one enters kitchen, the other enters bedroom. Would stay again.

Partner

10/10

Exceptional

27 Mar 2026

lisa

Our room was perfect for the two of us - I love having a separate bedroom, the kitchen had everything we needed and the balcony was a nice size. Overall, it was a cute, comfortable room. The staff was very pleasant, too!

Partner

6/10

Pleasant

03 Feb 2026

William

The room was clean but plain. The fireplace worked but was for decoration only, did not kick out any heat. The kitchen was clean and supplied well. At check-in had to deal with someone trying to get us to attend a timeshare sales presentation. The resort is nice. Indoor pickleball is a great amenity but we did not get a chance to use it.

10/10

Exceptional

28 Oct 2025

Jeff

We were upgraded from a 1 bedroom to a 2 bedroom \"suite\" - and I put suite in quotes because it was literally a condo. Full kitchen, living room, 2 bedrooms, 2 bathrooms, a deck overlooking the golf course (with a grill), and washer and dryer in the \"room\". All for what I'd expect to pay for a basic room at a regular \"suite\" hotel. I'm quite sure that even the 1 bedroom we'd originally booked would have vastly exceeded our expectations.

Keep in mind that this is a golf course that has both a \"lodge\" that's more of a normal hotel as well as these condos and houses that are on the other side of the course. I think they use these for both short term hotel rentals and also longer term time shares and things like that. So if you're looking for things like room service or easy access to the front desk, the suite we booked isn't going to be for you. It's literally about a mile away and across a busy highway from the front desk. I'm sure they'll come out if you have any problem with the room, but you're basically on your own once you've checked in. I actually love that; it's more like a short-term house rental than a hotel. Very quiet too out there.

The resort/golf course does have several restaurants, two fitness centers and of course golf, but we actually didn't use them so I can't comment on them. But there are things to do/places to eat on property. Otherwise, it's a short drive into Redmond itself for more restaurants/groceries/coffee places.

Leisure Partner

10/10

Exceptional

23 Oct 2025

Steven

Great rate in October during the week. Nice suite, probably best for 2 people or with small kids.
Asked us to go to the vacation club presentation with a 3 night offer, but we couldn't make it. The rate and room was better than the hotel lodge. The resort is wonderful even though we didn't get to take advantage of it this trip.

Business Partner

8/10

Excellent

15 Aug 2025

Susan

Eagle Crest is in a beautiful area and a great place to go all year. There are many activities including golf, tennis, swimming, a spa, etc. and many lovely walking trails. There are places to eat on site but it's a short drive to both Redmond and Sisters for good selections in restaurants.

Business_and_leisure Family

6/10

Pleasant

24 Jul 2025

Julie

After a long hot drive we were given a sales presentation at check in trying to get us to attend a seminar on their timeshare! I did not expect this and it put a damper on the holiday. We were avoiding the front desk like crazy so I didn’t have to have another guilt-ridden conversation. I just wanted what a paid for and no extra sales.

It’s unfortunate as the unit was perfect for our needs, the property gorgeous and huge with pools and golf and great restaurants and tons of activities like indoor tennis and pickleball. I’d love to go back but not stay at worldmark.

Leisure Family

10/10

Exceptional

22 Jun 2025

Amanda

Great area for kids to ride bikes around, swim, or just explore. Tons of different style unit options. I can't wait to come back.

Leisure Family_with_children

10/10

Exceptional

30 Apr 2025

Raquel

I recommend it for a few days of total rest and tranquility.

Leisure Family_with_children

10/10

Exceptional

16 Mar 2025

Chris

Spacious.

10/10

Exceptional

09 Mar 2025

Jordan

Overall, it was a wonderful stay. The unit was extremely clean and well furnished. The parking was seamless and there was great dining close by. Absolutely no complaints!

Business Family

6/10

Pleasant

01 Mar 2025

Kathleen

Loved our room but upon check in it took over 25 minutes due to checking in and then an extended process talking about the time share. We had our children with us and they were ready to get settled in for the evening. Kind staff but then it turned into way too much information and we were here for a short stay. Not interested in doing a time share. A bit pushy and awkward. Would stay here again but highly recommend saying upfront not interested in a time share-

Leisure Family

10/10

Exceptional

03 Feb 2025

Kathy

We loved this property! The most spacious suite. Large bedroom, large sitting area/kitchen. Very clean. Loved the extra large balcony too. Will definitely stay here again!

Business_and_leisure Family

10/10

Exceptional

02 Feb 2025

Brittanie

I booked this because it was the cheapest when I hopped onto Expedia. I had no idea what I was booking but it was going to accommodate my whole family. Before I got there they text me to see if I had any special requests. Upon arrival they were just as detailed oriented. Inside the condo was more than I could have imagined especially with an actual full kitchen! Everything was great!! We will definitely be staying there again!

Leisure Family

10/10

Exceptional

08 Dec 2024

Brian

Staff was incredibly helpful and sweet towards my daughter while I was at work. My only complaint is being unable to extend one more night due to 3rd party (Expedia) and hotel conflict.

Business_and_leisure Family

4/10

Poor

25 Nov 2024

C Nicole

It was a nice property but it is also a timeshare- we were visiting family and not shopping for timeshares. It felt awkward being contacted several time about the presentations. Also, it is silly to charge for internet access by device in 24 hour increments. The default is to purchase 10 days of access- it is a shady default to get people to pay for more than they need. I don’t think I’ll be back.

8/10

Excellent

23 Oct 2024

Teah

Excellent concierge. Clean and comfortable in a beautiful setting.

Business_and_leisure Family

10/10

Exceptional

08 Jun 2024

Carolyn Ann

Everything was great - Staff was polite and friendly!

Business Self

8/10

Excellent

17 Apr 2024

Mary Ann

Strong unpleasant smell especially in the hallways from I believe cleaning products. Old style round toilet vs the elongated type. The bathroom fan was loud.

Leisure Partner

2/10

Poor

24 Mar 2024

Nancy

Pushy sales people

I felt pressured to “buy in” to world mark and they kept calling and bugging me about it. The fridge stopped working at some point and they wouldn’t return my messages about that. The bedding was stained or not cleaned at all. Will not stay at a world mark ever again.

Friends_and_family Family

6/10

Pleasant

03 Mar 2024

Verified traveler

Not great on cleanliness

We checked in and were brought to two separate people, telling us we were finishing up our check in, failed to tell us they were signing us up for a time share thing to attend until after it was all said and done. We were there for three days for our daughter's basketball tournament and had little time to sit in a 60-90 min sales pitch. Get to our room and start looking around, pull out bed has pee stains all over it, our bed had hair all over it, and I don't mean arm or head hair. I will not go back again after this weekend. We picked eagle Crest because a lot of people recommended it. Sad it had to be such a bad experience.

Friends_and_family Family

10/10

Exceptional

20 Nov 2023

Tymofii

very clean apartment, has everything you need, thank you, we really liked it

Family

8/10

Excellent

01 Nov 2023

Soo Il

Everything was good but heater made noise all night. I couldn't sleep well.

8/10

Excellent

19 Oct 2023

Frank

Very disappointed to learn that Internet access was an extra charge.

Leisure Friends

6/10

Pleasant

16 Oct 2023

Bruce

Disappointing

A spacious clean suite. Had to pay extra for internet access! Asked before we even settled in if we were interested in a timeshare presentation? How about waiting to find out if we liked the lodging and amenities before giving a sales spiel??? Had a room next to the noisy lobby and they would not move us to a quieter one. The amenities at Eagle Crest are good next time we will stay at the Eagle Crest Lodge rooms not at World Mark.

Partner

10/10

Exceptional

09 Jun 2023

jamie

Close to Redmond, nice room, cafe and market nearby

Leisure Self

8/10

Excellent

19 Apr 2023

Steven

The staff is very friendly and helpful. The accomodations are a little dated, but clean. The suite layouts are good. We had a king suite. We would stay there again.

Leisure Partner

10/10

Exceptional

15 Apr 2023

Gary

Plenty of space in the condo

Business Family

2/10

Poor

10 Mar 2023

Randee

Old and run down. Pushy staff. Will not be back

Leisure Family

10/10

Exceptional

06 Mar 2023

Deidre

Beautiful location. Clean and comfortable room. Friendly and kind staff.

Leisure Family

6/10

Pleasant

30 Jan 2023

Verified traveler

Time share

Hotel staff gave us bad directions to our room, there was no access to the room with a luggage cart via the direction they sent us. The room a very dirty, food and food wrappers on the floor. Dead bugs on the floor. They tried for 15 minutes to get us to do a 90 minute time share meeting. I finally just had to walk away.

Friends_and_family Family

8/10

Excellent

26 May 2022

Donal

Very nice location 👍

Partner

10/10

Exceptional

17 May 2022

Alexander

Everything thank you

Leisure Family

8/10

Excellent

29 Apr 2022

Michele

Overall a great stay. The room was a bit outdated but comfortable and it’s nice to have a kitchen. Staff is helpful and friendly.
It’s not great that there is a $5 per day fee for internet. Definitely bring your own shampoo and conditioner, and coffee if you’re not a fan of Folgers.

Leisure Family

10/10

Exceptional

25 Apr 2022

Kathleen

Everything met my expectations and then some.

Leisure Family

10/10

Exceptional

22 Apr 2022

Lupe

I like the view and the pool. How clean and quiet it was. Loved the kitchenette.

Leisure Family_with_children

8/10

Excellent

12 Apr 2022

Paola

Overall a good hotel. Clean and well maintained. Toilet kept overflowing, called to get it fixed- however it just kept happening. It was a good place, would stay there again.

Leisure Family_with_children

4/10

Poor

11 Apr 2022

Kristen

Go somewhere else.

It’s 2022, when people work remotely, school remotely and depend on their phones. and this place makes you PAY for wifi. And you’re sort of stuck doing it because the cell service out there is mediocre, at best. Don’t expect a quick check-in because the desk agent will take FOREVER to show you a map (when your room is two doors down) and then you’ll be forced to visit a concierge who will try to sell you on a free vacation if you sit through a presentation. Typical timeshare, except this place has invested more money in the fancy wristbands that give you access all over the resort and cheap pins that they give you instead of… soft towels? blankets on the bed? decent linens?

When we got there, it was 80 outside. When we walked into our room, the HEAT was on and set at 80. It took all night to cool the room because the only a/c unit was in the bedroom, which couldn’t keep up with the size of the unit.

The things it was: safe, remote, clean, in a nice area. The things it wasn’t: comfortable, spacious, updated.

Oh, and the desk agent who checked me out was sure to tell me to fill out the survey they sent, and when I responded with, “Thank you. Have a great day,” her response was, “Uh huh.”

Friends_and_family Family

10/10

Exceptional

09 Mar 2022

Tina

The property is very well maintained. The room is clean and amenities were great. My grandkids liked swimming in the pool. There were videos we rented for the kids with no additional charge which they also loved. Overall a great stay.

Leisure Family_with_children

10/10

Exceptional

04 Feb 2022

Cassie

Property was absolutely beautiful.
Lots of activities for the family. The staff was absolutely amazing, very attentive and kind. Definitely will be staying again.

Leisure Family_with_children

10/10

Exceptional

31 Jan 2022

Brandon

Wonderful stay

Everything was clean and nice, staff was helpful and informative. The only inconvenience was 4pm check in and 10 am check out, was early for us. Most places have 11 am check out at least or the option of late check out. They called 3 times to remind us to be out by 10. Other than that everything was amazing.

Business Family

4/10

Poor

30 Jan 2022

Misty

This place charges for Wi-Fi witch is crazy. They also use you booming to try and push a time share presentation on you and even when you tel them no the still keeps asking including texts msg. The swimming pool was over a mile from the pool. Would definitely not stay here again or recommend them

10/10

Exceptional

25 Jan 2022

Rochelle

Great relaxing getaway with friends!

Leisure Friends