Name: Eagle Crest
Address: 1522 Cline Falls Rd, Redmond, 97756, US

10/10

Exceptional

24 Jul 2026

Carol

More Than a Hotel: My Journey Through Central Oregon

Some people collect souvenirs.

I collected people.

Their kindness, their laughter, their stories, and the way they made me feel became the greatest treasures I brought home.

This is not simply a story about the places I visited.

It is a story about the people who made those places unforgettable.

My journey through Central Oregon began when I traveled to Bend with my mom. Because she uses a walker, even the simplest outings can sometimes feel complicated. I am always watching the ground ahead of her, checking for steps, looking for accessible entrances, and wondering whether people will be patient.

Throughout our time in Bend, people were extraordinarily kind to her. They held doors, gave her time to move at her own pace, offered assistance, and treated her with patience and dignity. Those gestures may have seemed small to the people offering them, but they meant everything to me.

When you love someone whose body no longer moves as easily as it once did, you notice the people who make the journey gentler.

I certainly noticed them.

Later, I returned to Bend on my own and spent two nights at the Campfire Hotel.

From the moment I arrived, the hotel felt like much more than a place to sleep. The staff made it feel alive.

There was Alice, whose warmth and kindness stayed with me. There was the bartender, who made guests feel comfortable and welcome. And then there was the beautiful Black queen behind the front desk, w

10/10

Exceptional

24 Jul 2026

Claire

when I went down to use the pool, I was told I needed a pass which I had not been given upon check in. I was told to return to the main office and get one. the pool is not walking distance to the main office, it was after 4pm and I was only there for one night
I was eventually let in but not after having to argue about it.
I wanted to use the hot tub, but regardless of the sign which states no children undr 8 there sere several . actually there wer too many kids in there for any adult to enjoy the hot tub.

4/10

Poor

23 Jul 2026

Diana

my room was dirty. the toilet had mold in it. the sheets didn't fit the bed. the air conditioning didn't work properly. the carpet was old and dirty.

6/10

Pleasant

23 Jul 2026

Brandon

Overall, it was an alright place to stay for a few days. Good side. Staff was friendly, golf courses were nice, views were good, we liked the community feel and the wildlife. The not so nice. Rooms were super basic compared to anywhere else I've stayed. Blank walls, head boards were peeling, one of the sinks was clogged, bathroom door would stick, no working fan in the bathroom, old coffee maker made very slight coffee flavored water, appeared to be missing a row of curtains. There were two tracks back to back nothing on sliding glass door side. Remote didn't work for the TV. Lastly there were very few outlets where you would expect them.

6/10

Pleasant

22 Jul 2026

TERENCE

Room needs to be up dated. Headboards were gross. Food was good - pool ok - just needs an update.

4/10

Poor

21 Jul 2026

Eyal Ben

This is actually a bad motel. Way overpriced. Carpets were filthy. And they charge resort fee extra.

Family

8/10

Excellent

20 Jul 2026

Roxanne

We stayed at the lodge. The rooms were clean. They did need maintenance and dated. Not a lot of water pressure from the shower head but adequate. The pillows need replacing!! The staff however were excellent! From the restaurants to the pools to the lobby! It’s not a fancy place but my grandson had a blast at the pools and so did we actually. Not expensive really either. If your are an active family looking for outdoor activities this works best for you.

Family_with_children

10/10

Exceptional

20 Jul 2026

Greg

It was a nice family friendly place.

10/10

Exceptional

20 Jul 2026

Galyna

Good place, good price

Friends

4/10

Poor

19 Jul 2026

Inna

The hotel is fine, but is a lot older, not very well maintained. Carpet is dirty, torn in places. My bed had dust all over it.

Self

8/10

Excellent

19 Jul 2026

Jennifer

The rooms were a little outdated. Since this was listed had a lodge environment, I was expecting the decor and rooms to be more beautiful.

Partner

10/10

Exceptional

18 Jul 2026

Stuart

Good room, right on the golf course. Larger TV's would be nice.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

Julianne

Great customer service

Friends

10/10

Exceptional

16 Jul 2026

Michael

Great location

Self

10/10

Exceptional

16 Jul 2026

Lisa

This is our favorite place to stay in Central Oregon! Our room is always clean and comfortable, and we LOVE the choice of pools/hot tubs, and all the other available activities such as golf and tennis. The arcade is a blast! The staff is always so nice. We do wish the swimming pool at the lodge was open a little later...
There aren't a lot of inexpensive options for meals on site, but Redmond is a very short drive away and has many great choices for casual or finer dining. Very kid-friendly! Our family has been coming for many years, and even though my sons are young adults now, we truly enjoy our visits just as much as when they were little!! Make it a tradition!!

Family

8/10

Excellent

13 Jul 2026

Esther

Excellent place to stay! Laundry facilities were cheap and clean. Staff was super helpful.

8/10

Excellent

13 Jul 2026

Jack

Great amenities. Great pools.

Family_with_children

8/10

Excellent

11 Jul 2026

Kyant

Clean room. Helpful staffs.

Family_with_children

10/10

Exceptional

11 Jul 2026

Dr. Lizbeth

Great place!!

Family_with_children

6/10

Pleasant

11 Jul 2026

Allen

The lodge room we had is clean and comfortable, but quite dated. The furniture is worn, the refrigerator works, but the freezer does not.

The location is great! Golf courses are well maintained and challenging. The hiking trail by the river is lovely. We had a nice time, the bed was comfortable. Just be aware of the room conditions.

10/10

Exceptional

10 Jul 2026

Sierra

Pools were super fun, rooms were nice and check in was great

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Emerald

This place has character- very outdated, definitely needing some upgrades. Our headboard had scratches up and down the leather. The shower in our room leaked the entire time.

Family_with_children

10/10

Exceptional

10 Jul 2026

Sean

Staff was amazing 👏 very friendly and helpful

Partner

8/10

Excellent

06 Jul 2026

MEGHAN

We haven’t stayed at the lodge in a long time… here are my observations…
Pros:
The exterior grounds are beautifully maintained.
Our room appeared to have new flooring and fresh paint
Comfortable beds
Clean
Friendly staff
Cons:
The microwave didn’t work
The hairdryer didn’t work
( maintenance did replace both in a timely manner)
The rooms need some attention… tv is about the size of a large computer screen ( very small), no artwork or character, the headboards were scratched up, the vent for the heat/ac was full of dust, lint, paint chips…
Also… old place so you can hear all your neighbors …noisy ( and smell their marijuana vapes on the balcony, ugh)

I like Eagle Crest Resort but prefer to rent the condos, probably won’t stay at the lodge again.

Partner

6/10

Pleasant

06 Jul 2026

Ann W

The room was very simplistic. Very poor lighting. We arrived late and left early so we weren't there a long time. Noise above us was annoying. The only elevator was a long way away. Normally we'd use the stairs, but, we didn't want to leave our golf clubs and belongings in the car so a long haul. They chg $50 for the dog!! Way too much for a 12 hr stay. We will not return.

Pet

6/10

Pleasant

06 Jul 2026

Mike

Hotel is very dated and rundown

8/10

Excellent

06 Jul 2026

Catherine

the older Hotel but the amenities are so nice with the pool and hot tubs that it were outside the room all the time. But it could use a little updating and freshening up

Partner

6/10

Pleasant

05 Jul 2026

Jael

The room had a strange smell just walking in. The bathroom’s shower head pressure really wasn’t the best, it was really strong to where it hurt my scalp. It did look fairly clean so I appreciated that. There also seemed to be plenty of hair in the furniture which also was questionable. We did love the amenities like the pool and spa pool. The staff was also really friendly, when we told them about our room card not letting us in, and they were quick to help. Not sure if we would come back though.

Family_with_children

10/10

Exceptional

01 Jul 2026

Gladys

Enjoyed the stay. Stay was great

Family_with_children

10/10

Exceptional

30 Jun 2026

Dawn

It was convenient.

10/10

Exceptional

29 Jun 2026

Ruben

Great experience

10/10

Exceptional

29 Jun 2026

Jerie

We always stay there for a night instead of Bend. So quiet, beautiful golf course views, quiet, and we like the 2 restaurants — 5 min. walk.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Daron

Eagle Crest offers some wonderful amenities including beautiful golf courses and multiple pools. However, the Lodge at Eagle Crest is in desperate need of a remodel from exterior to lobby to rooms. We were excited about our stay, meeting family who had reserved a chalet up the hill from the lodge. Wish we would have opted for a chalet ourselves. We stayed in a king suite at the lodge. Paint was peeling on the exterior and walls in the room had chips and exposed drywall on banged up corners. Furnishings were outdated and extremely uncomfortable. Overall, a general lack of aesthetics and decor. Only bare walls and worn furnishings. Photos show a beautiful golf course right outside your room door. Unfortunately, it was mostly weeds and dead trees with the golf course a good 50 yards from the room. I would suggest opting for a newer section of Eagle Crest

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Laurel

The room needs a deep cleaning. The bathroom floor was dirty, the towel bars are hanging nearly off the wall. The hide a bed had crackers under the cushions. The furniture needs to be updated.

The bed however was comfortable and the bedding was good.
The inside pool was also very nice.

Family

2/10

Poor

28 Jun 2026

Keempee

Terrible staff

10/10

Exceptional

28 Jun 2026

Janelle

Love the outdoor pool area with an ice green grass and the lawn chairs to lay out in the sun. They were very accommodating for pets. Pet owners are kept on the lower level for other people who do not do pets. Food is available at the lodge and very close by. Staff was over the top nice and helpful.

Friends_and_family Friends

10/10

Exceptional

26 Jun 2026

Chad

Staff was helpful and we loved all the pools and hot tubs!
Enjoyed the arcade and playground.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

ashleigh

Great stay!

Self

6/10

Pleasant

22 Jun 2026

Sheena

Room was dirty, eyelashes next to sink, coffee table looks like it had never been wiped clean, so much food, dirt and debris on edges. employee knocked and tried to come into room while I was in it but never checked log to see who was in room before trying to just come inside. doors to lobby did not open when I was walking inside stuck between the two automatic doors.

10/10

Exceptional

22 Jun 2026

Gary

Staff was amazing, golf was fun and breakfast was great. Would stay again

Self

10/10

Exceptional

20 Jun 2026

Jennifer

great outdoor pool for parents with young kids, the deep end was only 5ft… comfortable beds

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Melvin A.

I can’t begin to tell you how amazing the staff is and helpful and all your needs convenient amenities. Great proximity to Redmond and Bend. The rooms are a little tired. The property could use an update but very clean and as I said, the best staff that I’ve worked within a while.

Self

10/10

Exceptional

19 Jun 2026

Alison

My stay was so great! The staff were very kind and helpful. The resort itself is so beautiful and definitely a must stay if you plan to stay in Redmond. I plan on coming back for sure!

Friends

10/10

Exceptional

18 Jun 2026

Michele

The property was beautiful. If you enjoy golf and other outside activities you will not be disappointed. We were not able to use the the amenities since we were only there to sleep.
I highly recommend visiting Smith Rock SP. Even if you don’t hike it’s an unbelievable place to see!

Partner

8/10

Excellent

17 Jun 2026

Ashley

The property is GORGEOUS! The exterior grounds are immaculate and well-manicured. The juniper trees everywhere were lovely. The property is so much more expansive than I could have imagined. I believe they said 1800 acres when we checked in. The great part of that is there are lots of places to spread out and enjoy. The downside is that in order to enjoy all the amenities, (the gym, sauna, infinity pool, indoor pool, etc.) you have to drive to different parts of the property. On-site restaurants were delicious and had outdoor seating which was perfect for our June visit.

The shower drain and one of our sink drains were super clogged when we arrived in the evening, but I let the front desk know and they had someone come and tend to them the very next morning. Then all was flowing smoothly again. So they were very responsive!

PROS:
*The scenery is hard to beat!
*Food was good
*Pool and hot tub close to the lodge were enjoyable
*Staff was friendly and accommodating

CONS:
*Rooms are a bit weathered and could use an update
*Key cards are very sensitive and kept deactivating so we had to replace them several times during our 2-night stay

OVERALL: Highly recommend!

Family_with_children

6/10

Pleasant

15 Jun 2026

Randilynn

Too spread out and fairly disorganized

6/10

Pleasant

13 Jun 2026

Zachary

Limited dining options, store had a lot of expired items and was gratuitously overpriced. Niblicks hours are limited and they are closed on Sundays. Makes no sense? One option for breakfast outside the lobby that’s only open for a couple hours. Resort is perhaps an inaccurate description.

Friends_and_family Friends

6/10

Pleasant

13 Jun 2026

anne

Power was out the weekend there. Unable to clean up and have coffee.
Staff knew nothing nor were they informing about what was happing. The temp was 38 degrees. Not having heat was not so fun.

Friends_and_family Family

4/10

Poor

12 Jun 2026

Tina

The property was way more spread out to be able to easily walk to each activity. Restaurant wasn’t open for very long so very long line when it was open. The room we were given was very basic and the headboards looked like they should have been replaced due to damage. Will not stay there again. Was expected a LOT nicer accommodation

Partner

6/10

Pleasant

09 Jun 2026

Lynn

The property and our room's view of the golf course was lovely. The room itself is very dated. Although clean, it everything is very worn. It's fine for a night or two but I probably would not stay longer than that.

Family

10/10

Exceptional

08 Jun 2026

Jenee

There was a plastic cup wedged between the bed and nightstand.
A cigarette butt was on the patio.
Otherwise, the resort is a great place to stay.

Partner

4/10

Poor

07 Jun 2026

Rosalie

we were disappointed in the look/feel of the room we stayed in: the furniture was marred and soiled, there was no decor, the bed sheets didn't stay on the bed, the heat/air was noisy and sent air gushing out---all in all, not a nice vibe---were looking for a more comfortable stay--there was no breakfast: there was no one to cook; we went to a small cafe on the property that served food that you might get at a mini-mart---in plastic containers--yogurt with canned fruit and broken bits of granola bar on top--biscuits/gravy was slightly warm and unattractively served

the staff who helped us were kind and nice--there was little they could do to 'fix' our stay

Partner

6/10

Pleasant

07 Jun 2026

Allysha

Idk that I would stay there again. Our outlets in the rooms didn't work on one side and we had to move the microwave and then the microwave wouldn't open. Breakfast was not complimentary.
Sunday was the day to check out and the property had lost power sometime in the early morning. No generators. We weren't able to shower. Front desk really not that friendly. Over all just an ok experience. Kind of disappointed.

Family_with_children

4/10

Poor

07 Jun 2026

Megan

The hotel lost power at 3:30am and never came back on before we left later that morning. We woke up to complete darkness in the hallway, not a drop of hot water in the room, unable to bathe or make coffee. The hallway was completely pitch black outside our room, not a single emergency light or anything. Had to try and get ready unbathed in the dark. Amenities were rendered useless at that point. Staff was unhelpful and offered no solutions, slipped the receipt under the door in the morning with no contact.

Family

6/10

Pleasant

07 Jun 2026

Ron

It’s an older property in fairly good shape. The staff was excellent! The rooms are worn with very short outdated toilets. Showers were effective but needed the tile refurbished or cleaned.
Beds were comfortable and standard amenities satisfactory. Need new pillows!
Pool/spa area excellent , as well as the grounds. No newspapers, as advertised.
Golf courses were excellent! We enjoyed our stay in Oregon.

Friends

2/10

Poor

07 Jun 2026

Sierra

We came into town for an early morning wedding planned for the next day. We were planning on visiting the splash pad the day we arrived then waking up to.check.out to attend an early wedding. Before I even booked the hotel I called the front desk to ensure it would be open (the splash pad) They told me that it would be open the day we stayed. It was not. When we arrived staff told us it was to be open the following after our planned stay. I was told wrong.

When we checked in, our room was dirty. The bathroom counters sticky, sink, and shower- dirty with scum. The bathroom door was filthy as well. The bedding sheets where paper thin, no comforter. The headboards were made of a faux leather material, they were shredded and dirty. There was hair in the bed and random toiletry belongings under one of the beds. The power to the hotel went out at 2am due to a nearby transformer being ran into by a truck. We woke up and could not get ready for this 10 am wedding we planned to attend in sisters. We were extremely disappointed and upset. Although the outage was not eaglecrest fault, I asked the front desk for a discount at the very least. They denied me and were strictly adament they were just informing guests and that was all, very abrupt and not friendly. This is NOT worth the money. The lodge at Eaglecrest needs a LOT of work. It is in disrepair. You are better off staying somewhere else.

Family_with_children

2/10

Poor

07 Jun 2026

Jammie

The power went out. They didn't have emergency light for the hallways or rooms. The room got hot. We couldn't sleep. We had a graduation party to attend and we couldn't shower or get ready for our event. Very unsatisfied. Power outage started around 3:00am and was still out at 8:00am when we left for our party.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Trevor

It is a resort with walking trails everywhere, even along the river right from your door. The amenities were great and the food was amazing.

Self

8/10

Excellent

03 Jun 2026

James

I like location and golf. Rooms were clean. Living room furniture well worn. Bathroom clean, but towels are thread bare and well used. Furnishings adequate but dated and uncomfortable

Self

8/10

Excellent

30 May 2026

Jamie

A little outdated, and the coffee creamer in the room was expired. Beds were comfy and staff was super friendly

Family

8/10

Excellent

26 May 2026

Brea

The Lodge was very busy! Packed with families and golfers. The view from the room was wonderful. The fireplace added a nice cozy touch.

Partner

6/10

Pleasant

25 May 2026

Christina

The bed was not good. Never had a bed so terrible. The room was decent but a bit run down in spots. The place was packed for the weekend so a bit chaotic for us.

Partner

10/10

Exceptional

24 May 2026

Diana

Beautiful property with lots of options. Extremely helpful and pleasant staff.

Friends

6/10

Pleasant

22 May 2026

Tamara S.

The tv didn’t work and the screen door was hanging off the hinges.

Partner

6/10

Pleasant

22 May 2026

Jennifer

No functional wifi. Dated room.

Partner

10/10

Exceptional

17 May 2026

phillip

We checked in late close to 9:40 pm. The indoor spas were closed , the outdoor pool and spa closed at 10pm. We didn’t get to use any amenities as it was late and we checked out early. The staff were friendly the Rooms were comfortable. We didn’t have much light in the room and the tv might have been disconnected when I tried but we were too lazy and tired after the drive to care. Bathroom was clean and spacious. Pillows were soft the bed was firm but comfortable for us. Long hallways. Anyways I think we made a great choice for the Stay. No lights in surrounding areas btw. I’d stay at this hotel again

Partner

4/10

Poor

16 May 2026

Kyle

Place is so outdated, worn, and needs immediate renovation. There’s mold in the bathrooms, the tub was dirty , the water from tub wasn’t draining. It took more time to drain than it did to fill the tub . Rooms had extreme scent of urine. The carpet was filthy throughout the complex, stairwell, rooms. The bathrooms had broken tiles on the floor. And their service was awful. Except the kitchen service. That I’ll give a strong 8. They charge to much money for something that feels like motel 8.

10/10

Exceptional

14 May 2026

Obrien

Great stay. 2 thumbs up !

8/10

Excellent

13 May 2026

Gretchen

Short stay.

2/10

Poor

09 May 2026

Kim

Chair had dog hair in it, lights in bedroom were burnt out, took 30+ minutes to get checked in because I bought the room online and they said they were sold out so they had to go inspect rooms that were not ready to book.

Friends

10/10

Exceptional

06 May 2026

Oksana

This is my preferred resort to stay at when I'm in the area for work. Love the resort grounds and the rooms are very comfortable. Staff is always very accommodating and courteous. Good place to relax at after a day of work.

Business

4/10

Poor

01 May 2026

Bre

We chose to stay at Eagle Crest primarily because my partner is an avid golfer. Unfortunately, several aspects of our stay were disappointing.
At check-in, neither front desk staff member appeared to be familiar with ADA requirements regarding service animals. I was told I would be charged a pet fee and placed in a pet-designated room, which is not appropriate for service animals. I asked them to clarify the policy and call me, but did not receive a response, though I assume they consulted with a manager. All hotel staff should be properly trained on service animal protocols to avoid situations like this.

The room itself was outdated and poorly maintained. The coffee table and headboard were visibly worn and tattered, the soap caddy in the shower was rusted, and there was a hole in one of the bathroom doors. The toilet seat was visibly worn and soiled, and the shower was not clean (there were pubic hairs on the floor.) The TVs were quite old, though cable was available.

Security and accessibility were also concerns. One of the middle entrances to our floor did not require a key card, and the card reader at the end of the building was not functioning. I noticed only one visible security camera on the property. One of the elevators was out of service, and the only way to reach the first floor was via stairs unless you walked to the far end of the building. This was manageable for me but would likely be very difficult for guests with mobility limitations.

When we attempted to

Partner

6/10

Pleasant

26 Apr 2026

Wes

The property needed repairs. Both doors to exit the building we were in did not lock locking mechanisms were gone. The circulation fan for the restrooms did not work and the on the wall thermostat did not work.
Was very clean and comfy and employees were nice and helpful.

8/10

Excellent

26 Apr 2026

Brittney

Quiet, clean and just what we needed.
Lots of amenities we didn't use since it was a one night stay. Would return if in the area.

Partner

6/10

Pleasant

23 Apr 2026

Mykal

This was the second time we stayed here, the rooms are very very cold feeling. Not cozy what so ever. I booked a double queen bed room, but got one king. W didn’t mind because our toddler sleeps with us. The room however was dirty. Thick dust under the vanity in the bedroom, bathroom was gross. Behind and around the toilet doesn’t get wiped. Mold growing in the shower, floors looked so dirty as well. The AC was nice but it blows right at the bed so we froze most of the night but have to have the air going to sleep. Breakfast was decent but I paid for the breakfast package but when I checked in the front desk didn’t tell me anything about breakfast so when we went to eat the next morning we had to figure it out from the waitress that we had to get a breakfast voucher. Then the guy at the front desk had absolutely no clue what I was talking about. I paid almost $600 for 3 nights and just wasnt the happiest with our stay. I’d highly recommend training your staff better, keeping people in the loop on policies and making sure your housekeepers are doing their jobs correctly. And update the rooms. For as much money as they cost, it shouldn’t feel like a mental institution. There is also zero ventilation in the bathrooms. So anytime someone uses the bathroom there is no fan. No window. It’s gross.

10/10

Exceptional

17 Apr 2026

Aaron

So wonderful for the price we got.

Partner

10/10

Exceptional

15 Apr 2026

Cathy

Awesome

8/10

Excellent

04 Apr 2026

Amparo Janet

bathroom needed cleaning

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Kerri

We thought it was a great value for the type of amenities. We enjoyed our stay.

Partner

6/10

Pleasant

30 Mar 2026

Justin

Eagle Crest is a great place for amenities outside of staying at the hotel. The staff were great, but our room felt like it was step back in time. The bed frame had rips, there was a build up of dust on the bathroom fan and on the wall and it just felt outdated compared to the rest of the resort.

Family_with_children

10/10

Exceptional

29 Mar 2026

Belinda

Excellent

Family_with_children

6/10

Pleasant

28 Mar 2026

WILLIAM J

The room was clean but the headboards were scratched up and looked dirty. I would replace them if I owned the resort. The hot tub worked fine, was hot but had no lights whatsoever in it or around it. Just street lights.

The front desk worker was doing her best but it was only her second day on the job and she was left alone. That's not right to do to your staff. She was struggling with basic check because she was not properly trained and did not know what to do. She was problem solving and called another manager to walk her through things. She was very attentive and helpful but could not answer basic questions about the property. Being so new, she should have had a second person working with her. That is not professional to leave an entire resort in the hands of someone who is not properly trained and so new.

8/10

Excellent

26 Mar 2026

April

The pool, hot tubs, gym, and arcade are the absolute best. You dont ha e to leave the property when your exhausted from traveling to have something to do!

Family_with_children

8/10

Excellent

24 Mar 2026

Cora

Comfortable stay with family and pet. It’s REALLY nice having easy access to outside with your dog. Lots of people dont clean up after their dog though and we found piles allllllllll around the property which is a bummer. But I’m sure its hard for

10/10

Exceptional

14 Mar 2026

Kim

My kids had a blast! We spent most of our time at the pool and hot tub! The room was nice and clean, but definitely outdated. So if you want a fancy resort style this probably isn’t for you. Families or quiet tranquility this is your place! We also explored the caves nearby and waterfall, definitely a to do!

10/10

Exceptional

11 Mar 2026

Blake

Staff were very welcoming and friendly. The cafe for breakfast was delicious. We did not like that we had to drive to the locations of the hot tub/pool, we assumed it was connected to area rooms are located, but it’s not.

Family

10/10

Exceptional

11 Mar 2026

Ernie

The pool, hot tub, restaurant and room was all very nice. Sheri and Bobbi are the best!

Family

6/10

Pleasant

10 Mar 2026

Natasha

The room: Musty, peeling vinyl headboard, not super clean, dated, no sheer curtains, flickering bathroom lights.
Security: Did not feel safe. I noted that none of the exterior doors were locked down. This made me extremely nervous as a solo, female traveler. The outdoor spa near the lodge isn’t well lit and while I was in the spa alone I felt ok but as soon as someone else joined me, I didn’t feel safe to stay.
Amenities: I did use the resort pool with my local family which was very nice!
The staff that I engaged with were lovely and helpful!

6/10

Pleasant

05 Mar 2026

Samuel R

Resort needs improvements and upgrades

Family

6/10

Pleasant

28 Feb 2026

Sarah

staff was very courteous, but our room was not clean(dusty, not vacuumed, broken towel bar, shortage of kleenex). heating system was hit and miss.

Partner

6/10

Pleasant

25 Feb 2026

Joyce M

The staff was very courteous. I vacated my room early as there were ants in the bathroom.

6/10

Pleasant

23 Feb 2026

Jeremy

Room was pretty dated and head boards are falling apart.

Cant complain too much for the cost though and amenities like indoor pool and hottub was nice.

Family_with_children

6/10

Pleasant

11 Feb 2026

Nancy

I was traveling by myself. My room was on a lower floor next to a exterior door locking mechanism seemed to be broken. The room had no outlets near the bed for technology, I had to use the one Outlet in the hallway to charge my phone. The bathroom looked to renovated but again, the outlet was on the right wall away from the mirror and sink and the cord did not reach, especially with me being left-handed. The toilet seat was broken. There was mold in the shower, rust on the soap dispenser and the shower head and faucet or both loose. The shower head also had water scale and was hard to use. I did not seek another room because I was there just for a short time but if I were there to use the Eagle Crest Resort facilities I definitely would have requested another room. been

Self

8/10

Excellent

03 Feb 2026

Amber

Room was quiet

Friends_and_family Family

8/10

Excellent

01 Feb 2026

DayLee

Staff is always kind, check in and out was smooth, any changes made was done seamlessly.

Friends_and_family Family

8/10

Excellent

01 Feb 2026

Zachary

Stay was good.

Friends_and_family Family

6/10

Pleasant

30 Jan 2026

James

The room furniture looked beat up.
Missing trim in the bathroom.
Shower stall had nowhere to put soap or shampoo. You literally had to bend down and put it on the floor it was gross.

10/10

Exceptional

26 Jan 2026

DayLee

Always great experience at Eagle Crest-now if we would make time to do all the fun things that comes with our stay….but we are always welcomed, treated well, questions answered, and our pets are usually wit us, making it easy travel with!

10/10

Exceptional

23 Jan 2026

Carrie

It was great

2/10

Poor

20 Jan 2026

Grisel

Rooms not clean, dirty and stinky