The Lodge At Eagle Crest Resort

6/10

Pleasant

09 Jun 2026

Lynn

The property and our room's view of the golf course was lovely. The room itself is very dated. Although clean, it everything is very worn. It's fine for a night or two but I probably would not stay longer than that.

Family

10/10

Exceptional

08 Jun 2026

Jenee

There was a plastic cup wedged between the bed and nightstand.
A cigarette butt was on the patio.
Otherwise, the resort is a great place to stay.

Partner

4/10

Poor

07 Jun 2026

Rosalie

we were disappointed in the look/feel of the room we stayed in: the furniture was marred and soiled, there was no decor, the bed sheets didn't stay on the bed, the heat/air was noisy and sent air gushing out---all in all, not a nice vibe---were looking for a more comfortable stay--there was no breakfast: there was no one to cook; we went to a small cafe on the property that served food that you might get at a mini-mart---in plastic containers--yogurt with canned fruit and broken bits of granola bar on top--biscuits/gravy was slightly warm and unattractively served

the staff who helped us were kind and nice--there was little they could do to 'fix' our stay

Partner

6/10

Pleasant

07 Jun 2026

Allysha

Idk that I would stay there again. Our outlets in the rooms didn't work on one side and we had to move the microwave and then the microwave wouldn't open. Breakfast was not complimentary.
Sunday was the day to check out and the property had lost power sometime in the early morning. No generators. We weren't able to shower. Front desk really not that friendly. Over all just an ok experience. Kind of disappointed.

Family_with_children

4/10

Poor

07 Jun 2026

Megan

The hotel lost power at 3:30am and never came back on before we left later that morning. We woke up to complete darkness in the hallway, not a drop of hot water in the room, unable to bathe or make coffee. The hallway was completely pitch black outside our room, not a single emergency light or anything. Had to try and get ready unbathed in the dark. Amenities were rendered useless at that point. Staff was unhelpful and offered no solutions, slipped the receipt under the door in the morning with no contact.

Family

6/10

Pleasant

07 Jun 2026

Ron

It’s an older property in fairly good shape. The staff was excellent! The rooms are worn with very short outdated toilets. Showers were effective but needed the tile refurbished or cleaned.
Beds were comfortable and standard amenities satisfactory. Need new pillows!
Pool/spa area excellent , as well as the grounds. No newspapers, as advertised.
Golf courses were excellent! We enjoyed our stay in Oregon.

Friends

2/10

Poor

07 Jun 2026

Sierra

We came into town for an early morning wedding planned for the next day. We were planning on visiting the splash pad the day we arrived then waking up to.check.out to attend an early wedding. Before I even booked the hotel I called the front desk to ensure it would be open (the splash pad) They told me that it would be open the day we stayed. It was not. When we arrived staff told us it was to be open the following after our planned stay. I was told wrong.

When we checked in, our room was dirty. The bathroom counters sticky, sink, and shower- dirty with scum. The bathroom door was filthy as well. The bedding sheets where paper thin, no comforter. The headboards were made of a faux leather material, they were shredded and dirty. There was hair in the bed and random toiletry belongings under one of the beds. The power to the hotel went out at 2am due to a nearby transformer being ran into by a truck. We woke up and could not get ready for this 10 am wedding we planned to attend in sisters. We were extremely disappointed and upset. Although the outage was not eaglecrest fault, I asked the front desk for a discount at the very least. They denied me and were strictly adament they were just informing guests and that was all, very abrupt and not friendly. This is NOT worth the money. The lodge at Eaglecrest needs a LOT of work. It is in disrepair. You are better off staying somewhere else.

Family_with_children

2/10

Poor

07 Jun 2026

Jammie

The power went out. They didn't have emergency light for the hallways or rooms. The room got hot. We couldn't sleep. We had a graduation party to attend and we couldn't shower or get ready for our event. Very unsatisfied. Power outage started around 3:00am and was still out at 8:00am when we left for our party.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Trevor

It is a resort with walking trails everywhere, even along the river right from your door. The amenities were great and the food was amazing.

Self

8/10

Excellent

03 Jun 2026

James

I like location and golf. Rooms were clean. Living room furniture well worn. Bathroom clean, but towels are thread bare and well used. Furnishings adequate but dated and uncomfortable

Self

8/10

Excellent

30 May 2026

Jamie

A little outdated, and the coffee creamer in the room was expired. Beds were comfy and staff was super friendly

Family

8/10

Excellent

26 May 2026

Brea

The Lodge was very busy! Packed with families and golfers. The view from the room was wonderful. The fireplace added a nice cozy touch.

Partner

6/10

Pleasant

25 May 2026

Christina

The bed was not good. Never had a bed so terrible. The room was decent but a bit run down in spots. The place was packed for the weekend so a bit chaotic for us.

Partner

10/10

Exceptional

24 May 2026

Diana

Beautiful property with lots of options. Extremely helpful and pleasant staff.

Friends

6/10

Pleasant

22 May 2026

Tamara S.

The tv didn’t work and the screen door was hanging off the hinges.

Partner

6/10

Pleasant

22 May 2026

Jennifer

No functional wifi. Dated room.

Partner

10/10

Exceptional

17 May 2026

phillip

We checked in late close to 9:40 pm. The indoor spas were closed , the outdoor pool and spa closed at 10pm. We didn’t get to use any amenities as it was late and we checked out early. The staff were friendly the Rooms were comfortable. We didn’t have much light in the room and the tv might have been disconnected when I tried but we were too lazy and tired after the drive to care. Bathroom was clean and spacious. Pillows were soft the bed was firm but comfortable for us. Long hallways. Anyways I think we made a great choice for the Stay. No lights in surrounding areas btw. I’d stay at this hotel again

Partner

4/10

Poor

16 May 2026

Kyle

Place is so outdated, worn, and needs immediate renovation. There’s mold in the bathrooms, the tub was dirty , the water from tub wasn’t draining. It took more time to drain than it did to fill the tub . Rooms had extreme scent of urine. The carpet was filthy throughout the complex, stairwell, rooms. The bathrooms had broken tiles on the floor. And their service was awful. Except the kitchen service. That I’ll give a strong 8. They charge to much money for something that feels like motel 8.

10/10

Exceptional

14 May 2026

Obrien

Great stay. 2 thumbs up !

8/10

Excellent

13 May 2026

Gretchen

Short stay.

2/10

Poor

09 May 2026

Kim

Chair had dog hair in it, lights in bedroom were burnt out, took 30+ minutes to get checked in because I bought the room online and they said they were sold out so they had to go inspect rooms that were not ready to book.

Friends

10/10

Exceptional

06 May 2026

Oksana

This is my preferred resort to stay at when I'm in the area for work. Love the resort grounds and the rooms are very comfortable. Staff is always very accommodating and courteous. Good place to relax at after a day of work.

Business

4/10

Poor

01 May 2026

Bre

We chose to stay at Eagle Crest primarily because my partner is an avid golfer. Unfortunately, several aspects of our stay were disappointing.
At check-in, neither front desk staff member appeared to be familiar with ADA requirements regarding service animals. I was told I would be charged a pet fee and placed in a pet-designated room, which is not appropriate for service animals. I asked them to clarify the policy and call me, but did not receive a response, though I assume they consulted with a manager. All hotel staff should be properly trained on service animal protocols to avoid situations like this.

The room itself was outdated and poorly maintained. The coffee table and headboard were visibly worn and tattered, the soap caddy in the shower was rusted, and there was a hole in one of the bathroom doors. The toilet seat was visibly worn and soiled, and the shower was not clean (there were pubic hairs on the floor.) The TVs were quite old, though cable was available.

Security and accessibility were also concerns. One of the middle entrances to our floor did not require a key card, and the card reader at the end of the building was not functioning. I noticed only one visible security camera on the property. One of the elevators was out of service, and the only way to reach the first floor was via stairs unless you walked to the far end of the building. This was manageable for me but would likely be very difficult for guests with mobility limitations.

When we attempted to

Partner

6/10

Pleasant

26 Apr 2026

Wes

The property needed repairs. Both doors to exit the building we were in did not lock locking mechanisms were gone. The circulation fan for the restrooms did not work and the on the wall thermostat did not work.
Was very clean and comfy and employees were nice and helpful.

8/10

Excellent

26 Apr 2026

Brittney

Quiet, clean and just what we needed.
Lots of amenities we didn't use since it was a one night stay. Would return if in the area.

Partner

6/10

Pleasant

23 Apr 2026

Mykal

This was the second time we stayed here, the rooms are very very cold feeling. Not cozy what so ever. I booked a double queen bed room, but got one king. W didn’t mind because our toddler sleeps with us. The room however was dirty. Thick dust under the vanity in the bedroom, bathroom was gross. Behind and around the toilet doesn’t get wiped. Mold growing in the shower, floors looked so dirty as well. The AC was nice but it blows right at the bed so we froze most of the night but have to have the air going to sleep. Breakfast was decent but I paid for the breakfast package but when I checked in the front desk didn’t tell me anything about breakfast so when we went to eat the next morning we had to figure it out from the waitress that we had to get a breakfast voucher. Then the guy at the front desk had absolutely no clue what I was talking about. I paid almost $600 for 3 nights and just wasnt the happiest with our stay. I’d highly recommend training your staff better, keeping people in the loop on policies and making sure your housekeepers are doing their jobs correctly. And update the rooms. For as much money as they cost, it shouldn’t feel like a mental institution. There is also zero ventilation in the bathrooms. So anytime someone uses the bathroom there is no fan. No window. It’s gross.

10/10

Exceptional

17 Apr 2026

Aaron

So wonderful for the price we got.

Partner

10/10

Exceptional

15 Apr 2026

Cathy

Awesome

8/10

Excellent

04 Apr 2026

Amparo Janet

bathroom needed cleaning

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Kerri

We thought it was a great value for the type of amenities. We enjoyed our stay.

Partner

6/10

Pleasant

30 Mar 2026

Justin

Eagle Crest is a great place for amenities outside of staying at the hotel. The staff were great, but our room felt like it was step back in time. The bed frame had rips, there was a build up of dust on the bathroom fan and on the wall and it just felt outdated compared to the rest of the resort.

Family_with_children

10/10

Exceptional

29 Mar 2026

Belinda

Excellent

Family_with_children

6/10

Pleasant

28 Mar 2026

WILLIAM J

The room was clean but the headboards were scratched up and looked dirty. I would replace them if I owned the resort. The hot tub worked fine, was hot but had no lights whatsoever in it or around it. Just street lights.

The front desk worker was doing her best but it was only her second day on the job and she was left alone. That's not right to do to your staff. She was struggling with basic check because she was not properly trained and did not know what to do. She was problem solving and called another manager to walk her through things. She was very attentive and helpful but could not answer basic questions about the property. Being so new, she should have had a second person working with her. That is not professional to leave an entire resort in the hands of someone who is not properly trained and so new.

8/10

Excellent

26 Mar 2026

April

The pool, hot tubs, gym, and arcade are the absolute best. You dont ha e to leave the property when your exhausted from traveling to have something to do!

Family_with_children

8/10

Excellent

24 Mar 2026

Cora

Comfortable stay with family and pet. It’s REALLY nice having easy access to outside with your dog. Lots of people dont clean up after their dog though and we found piles allllllllll around the property which is a bummer. But I’m sure its hard for

10/10

Exceptional

14 Mar 2026

Kim

My kids had a blast! We spent most of our time at the pool and hot tub! The room was nice and clean, but definitely outdated. So if you want a fancy resort style this probably isn’t for you. Families or quiet tranquility this is your place! We also explored the caves nearby and waterfall, definitely a to do!

10/10

Exceptional

11 Mar 2026

Blake

Staff were very welcoming and friendly. The cafe for breakfast was delicious. We did not like that we had to drive to the locations of the hot tub/pool, we assumed it was connected to area rooms are located, but it’s not.

Family

10/10

Exceptional

11 Mar 2026

Ernie

The pool, hot tub, restaurant and room was all very nice. Sheri and Bobbi are the best!

Family

6/10

Pleasant

10 Mar 2026

Natasha

The room: Musty, peeling vinyl headboard, not super clean, dated, no sheer curtains, flickering bathroom lights.
Security: Did not feel safe. I noted that none of the exterior doors were locked down. This made me extremely nervous as a solo, female traveler. The outdoor spa near the lodge isn’t well lit and while I was in the spa alone I felt ok but as soon as someone else joined me, I didn’t feel safe to stay.
Amenities: I did use the resort pool with my local family which was very nice!
The staff that I engaged with were lovely and helpful!

6/10

Pleasant

05 Mar 2026

Samuel R

Resort needs improvements and upgrades

Family

6/10

Pleasant

28 Feb 2026

Sarah

staff was very courteous, but our room was not clean(dusty, not vacuumed, broken towel bar, shortage of kleenex). heating system was hit and miss.

Partner

6/10

Pleasant

25 Feb 2026

Joyce M

The staff was very courteous. I vacated my room early as there were ants in the bathroom.

6/10

Pleasant

23 Feb 2026

Jeremy

Room was pretty dated and head boards are falling apart.

Cant complain too much for the cost though and amenities like indoor pool and hottub was nice.

Family_with_children

6/10

Pleasant

11 Feb 2026

Nancy

I was traveling by myself. My room was on a lower floor next to a exterior door locking mechanism seemed to be broken. The room had no outlets near the bed for technology, I had to use the one Outlet in the hallway to charge my phone. The bathroom looked to renovated but again, the outlet was on the right wall away from the mirror and sink and the cord did not reach, especially with me being left-handed. The toilet seat was broken. There was mold in the shower, rust on the soap dispenser and the shower head and faucet or both loose. The shower head also had water scale and was hard to use. I did not seek another room because I was there just for a short time but if I were there to use the Eagle Crest Resort facilities I definitely would have requested another room. been

Self

8/10

Excellent

03 Feb 2026

Amber

Room was quiet

Friends_and_family Family

8/10

Excellent

01 Feb 2026

DayLee

Staff is always kind, check in and out was smooth, any changes made was done seamlessly.

Friends_and_family Family

8/10

Excellent

01 Feb 2026

Zachary

Stay was good.

Friends_and_family Family

6/10

Pleasant

30 Jan 2026

James

The room furniture looked beat up.
Missing trim in the bathroom.
Shower stall had nowhere to put soap or shampoo. You literally had to bend down and put it on the floor it was gross.

10/10

Exceptional

26 Jan 2026

DayLee

Always great experience at Eagle Crest-now if we would make time to do all the fun things that comes with our stay….but we are always welcomed, treated well, questions answered, and our pets are usually wit us, making it easy travel with!

10/10

Exceptional

23 Jan 2026

Carrie

It was great

2/10

Poor

20 Jan 2026

Grisel

Rooms not clean, dirty and stinky

4/10

Poor

18 Jan 2026

Brett

The room was definitely lacking for the cost. Mud on the bathroom room when we got in. Main tv didn't work, toilet was clogged and no sheets in room for couch bed, had to walk to the front desk to get them. The whole hotel is in bad need of renovation.

some

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Jared

The hotel rooms are outdated. The room was not very clean in areas and could use better cleaning. The beds were not very comfortable. There is not a complimentary breakfast but a small cafe where you can purchase some food items. The property where the hotel is located is family friendly, but ultimately needs more updates.

Friends_and_family Family

8/10

Excellent

12 Jan 2026

Ryan

Clean room

10/10

Exceptional

09 Jan 2026

richard

Breakfast was good and the hot tub was great

Business

10/10

Exceptional

07 Jan 2026

Kyle

Comfortable room and staff was great!

Leisure Partner

8/10

Excellent

06 Jan 2026

Derek

Nice room

Leisure Family

10/10

Exceptional

03 Jan 2026

Caryl

My room was clean and well appointed. There was a great view from my balcony. Staff were the friendliest I’ve ever encountered. Great property!

Leisure Pet

2/10

Poor

03 Jan 2026

Sharon

The staff was very friendly and understanding, but the facilities and rooms were quite dated. The rooms had a terrible odor, and the carpets were covered in cat, dog, and human hair. I requested a vacuum from the front desk, but unfortunately, the situation didn’t improve much.

The bathroom tiles were covered in black and pink mold, and the bathroom didn’t have a fan. If it did, our room was missing one or was broken.

They “cleaned the room a second time,” but the room still felt and smelled the same. The bathroom didn’t have a fan, and if it did, our room was missing one or was broken.

They “cleaned the room a second time,” but the room still felt and smelled the same.

Leisure Family_with_children

4/10

Poor

03 Jan 2026

Denis

The pictures posted did not accurately represent how the room looked. The photos seem outdated, and the room was missing some items. Additionally, the gas fireplace smelled strongly of gas. The room was not as clean as it should have been.

We had to switch rooms because the bedsheets and the room were not cleaned properly. Even after switching rooms, both bathrooms still appeared unclean, especially around the outside of the toilets.

6/10

Pleasant

30 Dec 2025

Linda

There was mold in the shower.
The headboards were peeling material off of them.
The phone light flashed red all night and could not be turned off.
There were no usable outlets, electronics had to be plugged in a power strip. This is definitely a violation of fire code.
The mini frig ran loud.

Friends_and_family Family

6/10

Pleasant

28 Dec 2025

Sarah

The poor woman at the check-in desk was on her own on a Holiday weekend and people were waiting in line for an hour. People were being given keys to dirty rooms. It was not her fault and she was lovely, but the situation was ridiculous. The rooms are very dated and need attention. And they need to staff adequately!

Leisure Family

8/10

Excellent

24 Dec 2025

Christopher

Room was great but there was a sweet stench in the air

6/10

Pleasant

29 Nov 2025

Kelly

Room was dated and smelled musty. Vent from air conditioning was filthy

Leisure

10/10

Exceptional

22 Nov 2025

Kelsha

Awesome staff great property plenty to do

Leisure Partner

10/10

Exceptional

15 Nov 2025

Misty

Super cozy and comfortable

Partner

8/10

Excellent

09 Nov 2025

Brad

Great room and staff

4/10

Poor

04 Nov 2025

Janis

The both headboards in the room were frayed and worn. The faux leather was severely damaged. There was no complimentary coffee in the lobby. The bathroom was very dated. I would not stay again.

Partner

10/10

Exceptional

03 Nov 2025

Adrianna

Clean, quiet, friendly staff, nice atmosphere, excellent amenities, love the walking trails. Will stay here again…

Leisure Self

6/10

Pleasant

28 Oct 2025

Ryan

Property grounds we nice but the rooms are trash. Out dated, terrible lighting, rock hard bed, dirty ass shower, no table in the room just to start.

Leisure Partner

8/10

Excellent

26 Oct 2025

Jon

For the price , it is a nice place to stay. A bit dated,

Business

4/10

Poor

19 Oct 2025

Carolyn

Never again

Ripped furniture. Furniture not comfortable. Left a day early because couch bed was not comfortable. Water in shower was terrible hard water. After shower my hair felt like straw. Water made eyes burn. Need to have water softener. Key to outside door near our room for disability access. Key worked at door with stairs.

Friends_and_family Family

8/10

Excellent

16 Oct 2025

Shandy

The room was kind of run down like the head board looked like it was scratched by many dogs. Like faux vinyl peeling off. The bathroom was a bit rusty and not really great. The Golf course was super nice!
Was a bit disappointed with the restaurant. In the advertisement it said there was prime rib and all these steak choices and what we got was like a hunk of round beef that was poorly seasoned. The prices were great but that’s only because we come from a place that’s extremely expensive. All in all the golf course really makes up for it all. This resort is for some dudes that need to rough it while playing 36 holes.

Leisure Family_with_children

6/10

Pleasant

16 Oct 2025

Julie

The room was not cleaned properly. Ants in the bathroom. Dirty q-tip in the bedroom. Crumbs on the couch and on the floor in front of the couch.
The couch was not comfortable at all.

Partner

4/10

Poor

14 Oct 2025

Mardell

Disappointed

The bathroom was gross. There was no fan, and mold clearly growing in the grout, and corners of the shower. Absolute years of neglect and lack of maintenance. The toilet was also extremely, possibly designed for a toddler. The bathroom floor and kitchen area floor was greasy and needed to be wiped down with towels in order to be safe to walk on. The bed appeared to be clean thank goodness and we were provided with bedding for the hide a bed when asked. However, we booked the room for 3 people so we shouldn't have had to ask, the bedding should have been provided already.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Jana

A very enjoyable stay. Relaxing. Quite and friendly.

Partner

8/10

Excellent

12 Oct 2025

Diana

Tub water was not hot enough. Room furnishings could gave been in better shape

2/10

Poor

10 Oct 2025

Lisa

Didn't stay there and they charged me anyway

Business

6/10

Pleasant

06 Oct 2025

Marcelle

Rooms are in need of an upgrade very outdated.

8/10

Excellent

03 Oct 2025

Michael

Property was older and couldbuse some updating, but the area was nice. Stayed at the resort and was nit kuch for food.

Leisure Family

8/10

Excellent

30 Sep 2025

Lillian

I didn't have time to use the amenities but they all seemed amazing. The building is a bit older but very well kept and clean.

Business Self

10/10

Exceptional

25 Sep 2025

Michelle

This place is beautiful peaceful i cant wait to go back

Partner

4/10

Poor

24 Sep 2025

Greg

Our room was filthy. The phone was broken. We went to a restaurant on site could not get served. There was four tables that had never been cleaned.We were ignored by the staff never offered a table when they cleaned one.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Tom

Amazing staff. Everyone we dealt with was courteous and kind and did what they could to accomodate our wishes.

Leisure Partner

6/10

Pleasant

22 Sep 2025

Graciela

No house keeping! Not sure they have that option, but I was not offered. No one by me entered the room since Thu to Mon. There were enough towels, so I did not care, however, having the trash baskets completely full the whole weekend, it was not nice.
Only my opinion

Business_and_leisure Self

10/10

Exceptional

21 Sep 2025

Rolaine

Spacious s d comfortable.

Leisure Partner

6/10

Pleasant

21 Sep 2025

Diane

Comfortable but Tired

Eagle Crest as a whole was really nice. The golf courses, walking paths, and pools were lovely. The lodge staff was also very accommodating, and the lodge itself was clean and quiet. The problem was that our room at the lodge was just very tired and needed serious updating. We will return to Eagle Crest, but we will find other accommodations.

Partner

2/10

Poor

21 Sep 2025

ELISABETH

The room was dingy and dirty. Severely outdated. Both headboards were worn. Mold and hair in the bathtub/bathroom. Staff offered to move me to a different room but could not guarantee the quality would be improved. I did not stay the second night and requested a refund through Travelocity

Leisure Self

8/10

Excellent

20 Sep 2025

sonnie

Clean and comfortable beds, nice view of the golf course

Leisure Partner

10/10

Exceptional

20 Sep 2025

Judy

We stopped by for an overnight stay. The check in was seamless, the room was clean and it was quiet when we arrived. It was a pleasant stay.

2/10

Poor

20 Sep 2025

Cecilia

Needs updating couldn’t rent golf carts

Leisure Partner

10/10

Exceptional

18 Sep 2025

Anne

We always love a stay here! The lodge is clean and quiet, with a huge number of walk options on the vast property. Easy trip in to Redmond.

Leisure Family

10/10

Exceptional

15 Sep 2025

Ronald

Golfers paradise

Leisure Partner

10/10

Exceptional

15 Sep 2025

Diana

Key cards to the room never worked. Had to keep going back to the front desk

Friends_and_family Family

6/10

Pleasant

12 Sep 2025

Lilian

It had a unique smell around the property

4/10

Poor

12 Sep 2025

Stephannie

The room was dated and dirty. No one at desk each time I called or went down.
Smokers on patios and I thought it was no smoking. Neighbors made noise until after midnight.

Business Self

6/10

Pleasant

12 Sep 2025

Bradford

It was convenient and had a breakfast cafe in the lobby and food was good

Leisure

6/10

Pleasant

12 Sep 2025

Lynnae

Towels were stained and dirty. Had an odd smell

Leisure Family_with_children

8/10

Excellent

11 Sep 2025

Allycia

The staff at the front desk were friendly and efficient. The room could use more outlets and the shower didn't drain properly. Beautiful setting!

Leisure Family

8/10

Excellent

10 Sep 2025

Jonathan

Great setting, parking was close and easy. The room was a bit tired and run down a bit. The kitchenet had virtually no silverware, dishes, and cooking tools.

Business Self