Name: Grand Summit Resort, A Vail Resorts Property
Address: 89 Grand Summit Way, West Dove, 89, West Dover, 05356, US

6/10

Pleasant

19 Jul 2026

Lynn

The room was clean, beds were comfortable BUT the cooling/heating system was inconsistent and loud, on and off all night. The whole place has a very tired look, needs a makeover.

10/10

Exceptional

18 Jul 2026

Sally

Everything great but unfortunately pool is under renovation until October. It seems strange to me that they would not do such a renovation in a different season

Friends_and_family Friends

6/10

Pleasant

14 Jul 2026

Gordon

The room was clean and the facility was fine. Considering it was off season I understand the need to work on the pool and hot tub but it was still disappointing. The deli was outrageously expensive. A coffee was $6 (gas station variety) and a breakfast sandwich $16. Considering the hotel was basically empty I was put in the last room on the second floor, making everything a walk. Staff was fine, a bit indifferent. I was also charged for parking which I understand during peak season but there's literally 10 people staying at this hotel. The additional parking charge just seemed really unnecessary.

Self

8/10

Excellent

12 Jul 2026

Amber

I did not like how the pool was closed during the stay without acknowledgment prior. Im not sure if there is a way for a voucher or coupon code for another stay when it is running. Overall fantastic

Family_with_children

8/10

Excellent

10 Jul 2026

Melissa

We were very disappointed upon arrival to hear that the pool was closed for the summer. It was 4th of July weekend and we were traveling with grandkids. We would not have booked there if we had known.

Family_with_children

6/10

Pleasant

05 Jul 2026

Emily

ac had to be turned back on every few hours. fridge broke three times and maintenance needed to bring new ones. pool and hot tub was closed even tho i specifically bought this booking because expedia said it was available. fire pit was nice and they had a great fourth of july celebration

Friends

8/10

Excellent

04 Jul 2026

ryan

The pool is unavailable until October! Doesn’t say that on Expedia

Partner

10/10

Exceptional

03 Jul 2026

Josh

Awesome resort with so much to do!

10/10

Exceptional

29 Jun 2026

Deborah

Lovely resort although the pool is closed until October. Beautiful, peaceful property. 300+ rooms! Music on patio with s’mores was fun. Karen was very nice and helpful. Only negative it is 15 miles from town and not a lot to do!

Partner

10/10

Exceptional

27 Jun 2026

George

Property and staff were great!

Self

4/10

Poor

27 Jun 2026

Patricia L.

Got a room with a Murphy bed and had to shift furniture to get it open. Bed was not comfortable. The website and staff said Cousins restaurant was open for lunch and it wasn’t . There wasn’t enough parking spaces….

Friends_and_family Friends

10/10

Exceptional

19 Jun 2026

Melissa

We had a great stay with our young children. We stayed in early summer. There were lots of outdoor trails for us to take advantage of during the day. The staff were all friendly and very helpful. The room was clean, quiet, and met all of our needs. We hope to be back!

Family_with_children

10/10

Exceptional

17 Jun 2026

Joseph

All aspects of the property were excellent and well maintained. The food, service, gym, pool all top notch.

Family_with_children

6/10

Pleasant

16 Jun 2026

Jeff

We received the wrong key to the room.
The excess parking is at the bottom of a hill. Not a “short walk up a small hill.”
The property is dated and in need of updating and maintenance.
There were children running around the halls until 9pm.
Very limited chairs at the pool. The hot tub appeared dirty.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Matt

Pool was nice, water a bit too warm on the very hot day we were there. Staff are amazing and very accommodating. Allen, Patrica, Kathleen and Karen were great. Grill area was great, perfect for cooking burgers and dogs for the 25 we had with us. Property is well maintained, the Gardner was working on all the flowers out front when we arrived. Place looks great. The upper parking lot could be bigger, the lower lots are a bit of a hike. The food was great, but the timing of the meals were off. I got my dinner when everyone else’s almost done. But the Mariner Sandwich was very good.

Friends

8/10

Excellent

14 Jun 2026

ROBIN

Beautiful property! No breakfast there or coffee cups at the coffee station (had to bring your cups from your room). Had some kids running up and down the halls til about 11:00 pm, but that’s on the parents not the hotel.

Friends_and_family Friends

10/10

Exceptional

08 Jun 2026

Jordyn C

Excellent stay, looking forward to visiting again!

Partner

4/10

Poor

07 Jun 2026

Cameron

I was traveling for work and needed a place to stay for one night while I was in the area. The rooms were very outdated and pretty beat up. There was a deck attached to my room and the door didn’t even lock to the deck. It was very warm outside during my stay as well and the air conditioner in my room seem to be broken and the fan didn’t even work on it either. It said the temperature in the room was 78° so I cracked the window only to be met with the sound of a very loud machine outside for the entirety of the night.

There was no parking available when I arrived late back to the hotel from work so I had to park in an overflow lot that required a shuttle to get to. I paid $300 for that experience

Self

10/10

Exceptional

31 May 2026

Moshiur

It’s a nice resort

10/10

Exceptional

31 May 2026

Sadab Majid

Always cominf back

8/10

Excellent

02 May 2026

Nancy

Rooms were very clean, great coffee in the room. The resort(the actual area in general )is in “mud month”. Very few restaurants and stores were open. Not the fault of the resort. Refrigerator needed to be requested. The views were spectacular and the lobby was beautiful

Self

10/10

Exceptional

19 Mar 2026

Abigail

Room was on the small side and it's usually standard that the room have a pull our sofa bed but ours did not. Rooms had a small full kitchen which is really great. The location was amazing, right on the mountain and everything you need to ski is right there. It's also nice to be able to stroll to the ski lodges and hang out whenever you want. All major lifts were accessible through the hotel and the hotel stores and get your skis ready to go everyday. The pool and hot tub were incredible. They're out door and the pool was nice and warm. Laundry in the premises as well and a restaurant in the lobby and a cafe that serves breakfast and lunch. Service was phenomenal, everyone was helpful and super nice and accommodating. No breakfast included, which for the price per night they really should. Overall an amazing stay and we will be back every year at this location for a ski trip.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Kathleen

Amazing helpful staff

10/10

Exceptional

14 Mar 2026

carlos

Great place to stay for ski trip

Friends

8/10

Excellent

09 Mar 2026

Chun

Staff were all friendly. Room was clean. Food at the resort restaurant was great. We have been stay at this hotel many times in the past but were delighted seeing there are on site EV charging stations now. It is a nice add-on. However, one may be lucky or unlucky to get a charging space when stay in the hotel, depends on if people are courtesy enough to move their car away quickly when their finished charging. We didn't have the luck this time at our stay.

Family

4/10

Poor

08 Mar 2026

James

The room wasnt cleaning everyday. The slope close to the hotel wasnt open the first day.the hotel needs to be update. Hight price for not luxury hotel. Steam room close at 8:20 pm.

Fromt desk people very friendly and kind.
Fast and good transportation to the parking lot. Good service from the kids that drive you up and down.

The only option for breakfast was a deli that dont give too many options. This place should have a good restaurant.

Definitely i wont stay again there.

Partner

10/10

Exceptional

02 Mar 2026

Justin

Great location…. Walk right onto 2 ski lifts from the hotel, full ski service, great amenities

Family

6/10

Pleasant

26 Feb 2026

Jadi

It was too dated for the price. Amenities other than the pool were lacking. Also, the parking was ridiculous. You have to pay to catch a shuttle to the parking lot. Staff was nice. Food incredibly over priced and the thing that made me most dissatisfied was the coffee situation in room and in the lobby. To spend what I did for the room and get powdered creamer is really disappointing.

Friends_and_family Family

2/10

Poor

23 Feb 2026

BERNIE

Room was old, furniture was scratched, had a pull down bed, Murphy bed. No making up the bed and bringing towels. Sorry but for 600 plus a night it was not acceptable.

Partner

8/10

Excellent

19 Jan 2026

Jay

Staff was great, location terrific, restaurant/bar very nice, room was really nice, kitchen well equipped

Leisure Partner

10/10

Exceptional

11 Jan 2026

John

Ski on skis off fantastic. Ski valet right on it

Friends_and_family Family

4/10

Poor

04 Jan 2026

Johnson

Ski in and out with ski check in by hotel back entrance. Price for ski check in, not listed anywhere. Hotel parking is far away with shuttle service and more charges. Ended up with more room charges i have no clue what they are.

Leisure Family

4/10

Poor

27 Dec 2025

Dganit

As previous reviews mentioned the hotel is dated but we expected that so it was no surprise. However the beds were a disaster. Our room had 2 beds - one sofa bed and one Murphy bed with terrible mattresses and we couldn’t sleep in either of them.

10/10

Exceptional

26 Dec 2025

Claudia

Ski slopes were accessible and pool was really nice.

Leisure Family

8/10

Excellent

18 Dec 2025

Charles

Staff was friendly and helpful. Unfortunately Parking is off site - requires a shuttle service.

10/10

Exceptional

17 Oct 2025

Svitlana

Amazing 2 big hot tubes and warm swim pool on the open air !!! A lot of restaurants around and Beautiful nature! But chairlifts was closed- so check availability

8/10

Excellent

16 Oct 2025

Alfred

Pool hot tub fire pit

10/10

Exceptional

14 Oct 2025

Svitlana

We really liked the outdoor hot tubes and warmer big swimpool—they're outdoors, so it was unusual but fun in the rain. It's great that all the pools are large and spacious. The showers and toilets are also very clean and comfortable. We visited in the fall and it was raining, so we weren't able to fully enjoy the outdoor areas, but we still really enjoyed our family weekend. The king-size beds are very comfortable! We were also very pleased with the fireplaces.

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Pooh Yian

Great

Leisure Family

10/10

Exceptional

12 Oct 2025

Biao

The staff were all very friendly and nice, especially the lady who helped us at the s’mores station! The room was very clean. The ski left was under maintenance which was disappointing but otherwise this was an amazing place to stay.

10/10

Exceptional

12 Oct 2025

Barry

The properly was clean and right on the mountain for hiking and skiing

Leisure Family

10/10

Exceptional

11 Oct 2025

Bruce

Fall weekend

Great property, junior suite was perfect. All that we could ask for. Will be back next fall if not sooner.

Partner

6/10

Pleasant

04 Oct 2025

Michele

This is a beautiful mountain Inn. I have stay here multiple times before and I’ve always had a good experience. Unfortunately, this experience was not what I had expected. Check in time is 4 o’clock, at 3:15 we were in the area and I went to see about possibly checking in. As I know that check-in is at 4 o’clock, even though I saw everyone in front of me checking in we were told our room was not ready. And not in a very polite way not I’m sorry checking is at 4 o’clock. Let me see if there’s another room available. Would you like to sit by the fire nothing. We went to sit by the fireplace and the bartender was walking by into the restaurant, and I said what time does the bar open? He said 5 o’clock and I said wouldn’t be nice. If guess I’d have to wait for their room to get a cocktail. He invited me to come into the bar and he would make me whatever I would like. Very friendly, very welcoming, not like the front desk. At 4 o’clock we were able to check in and I was sure to get a different staff member who was much more professional and courteous. The rooms of course are beautiful. We were very happy with our room, unfortunately Nobody tells you, that when you come back late from a dinner in town if there’s no parking in the upper Cars waiting to get into the lobby to find out where to take our cars to park them. A lower lot is available/ shuttle. Wouldn’t it be nice to know this ahead of time. What a shame the entire staff was not as professional as the bartender

Friends_and_family Family

8/10

Excellent

30 Sep 2025

Steven

Quiet

Leisure Partner

10/10

Exceptional

25 Sep 2025

Sonia

Great place to stay!

8/10

Excellent

21 Sep 2025

Barbara

The driver from the hotel (Jeston) was awesome.
I wasn’t impressed with Quinn’s suggestions of bars and restaurants.

The bathroom is the common areas were dirty, except the one on the ground floor.

The carpet is old and dusty.

In the room, the baseboards and behind the bed was dirty.

Last the hotel has ONE coffee machine on the ground floor, one- line gets long!

Friends_and_family Friends

8/10

Excellent

21 Sep 2025

Chris

Free shuttle service to Dover is wonderful! Staff were friendly and helpful.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Amanda

Absolutely beautiful. Staff is super helpful & polite. Room is very nice, wish it had a mini fridge.

Leisure Family

10/10

Exceptional

06 Sep 2025

Iwona

Our room was clean and comfortable .The hot tub, sauna and heated pool were very enjoyable. Staff was kind and responsive. Amazing location!

Leisure Family

10/10

Exceptional

01 Sep 2025

James

The Mount Snow Grand Summit Resort is an amazing Hotel. The People and accommodations are incredible. It is truly a great value for anyone who is traveling to southern Vermont. I would recommend this resort to anyone who is going to experience southern Vermont.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Frank

Great spot to stay the night or multiple nights. Huge heated pool is a blessing with the kids.

Friends_and_family Family

6/10

Pleasant

18 Aug 2025

Verified traveler

Beautiful location but not much to do on site. Sandwich shop closed early and the 1 restaurant opens at 5 pm. Pool area was small and no food and drinks allowed. Surprised to see everything was closed on site.

Friends_and_family Friends

6/10

Pleasant

17 Aug 2025

Paula

The hotel has a 4:00 check-in which is later than most. We called a week in advance to request an early check-in as we were attending a local wedding that was called for 4:15 and we wanted to be able to get in our room to get ready as we were coming from out of state. They said they couldn’t guarantee anything, but to call back the day before. We did as they suggested and not only would they still not guarantee our request, the man at the front desk could not be less accommodating. As it turns out, we did get into our room at 3:00, but at that point we had already prepared for being unable to get into a room. The room itself was uncomfortable, and uninviting. The sheets weren’t soft or tucked fully under the mattress. Lamps and the alarm clock were left unplugged requiring us to move furniture to plug them in and a bottle of disinfectant was left in our bathroom. Needless to say we won’t be back.

Leisure Family

6/10

Pleasant

01 Aug 2025

CHRISTOPHER

The staff was excellent!
The room was clean but terrible! The king size bed was as hard as a rock!! Got very little sleep. The room had sings of water damage in the corner by the window. The TV is in a strange spot to watch from the bed and the cable nut was tripped and would not tighten down. The bathroom door would not shut unless you forced it closed. The shower head leaked unless you turned it off very hard. There was no night stand on one side of the bed making one person putting there stuff on the floor next to the bad. On top of all of this there was an extra $25.00 dollar fee witch I was not expecting for the room. The resort was excellent though and the staff was great. I heated the room!

10/10

Exceptional

28 Jul 2025

Michael

A nice getaway. Great location.

Parking is a bit unusual, but that was my only concern.

Friends_and_family Friends

8/10

Excellent

15 Jul 2025

Susan

I stayed in July when it was 95° and super humid so I appreciated the extra cold air conditioning! I don’t know why they put us in a room so so so far away from the main entrance but other than that long walk, everything was fine that’s super fabulous or anything just fine. The front desk didn’t really know much but we were only there for a night so we figured things out on our own. Definitely go to Trail 87 to eat when you visit here. It’s fantastic!

Leisure Friends

10/10

Exceptional

09 Jul 2025

David

I was only there for a night but, luckily they were have a 4th of July Celebration which I appreciated. It was a pleasant surprise. The hotel was furnished as a lodg room were clean and comfortable. My son loved the big pool and the hot tubs. Even though it is ski resort the hotel certainly has options to explore in the summer.

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

John

Family vacation

Excellent summer experience in the mountains with my family

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Cathy

Highly recommend

Great place to stay. We were in a one bedroom and it was spacious.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2025

Roberto

Very clean.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Stoyan

Great property for family vacations during summer. Will return.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

Peter

Very nice being right on the mountain.

Leisure Family

8/10

Excellent

29 Jun 2025

kristin

Hotel advertised live music Sat night on sun patio. Music was inside the bar instead. It was beautiful night. Music by the fire pit would have been nice. Overall nice place. Loved the Hot tub and pool.

Leisure Family

10/10

Exceptional

25 Jun 2025

Amanda

Our room was spectacular! Very clean and accommodating.

Leisure Family

10/10

Exceptional

14 Mar 2025

Bruce

Ski in/ Ski out

Leisure Partner

10/10

Exceptional

02 Mar 2025

James

Outdoor pool was great !

2/10

Poor

18 Feb 2025

Mehul

Worst $600 a night hotel!

2/10

Poor

18 Feb 2025

Michele

Place needs major help- holiday weekend no fire going and lobby was freezing - the staff if rude and they all don’t seem like they like their job - pool was cold - not much for kids to do - no smores, Hot chocolate nothing - we paid over $750 a night for basically a motel - it’s bare bones and If you charge top dollar you should have amentities- they don’t give coffee, water cups, nothing it’s so run down I want my money back

Leisure Family_with_children

2/10

Poor

17 Feb 2025

Michele

Hotel is so dated and it’s the holiday weekend - no smores for the kids and no fire in the lobby- place needs major renovation and friendly staff

Leisure Family_with_children

6/10

Pleasant

10 Feb 2025

Richard

It's a beautiful place, looks like ownership has made a sincere investment. Sadly that investment seems to be being underminded by the resort staff. It seemed as though they're being held hostage by a sustandard labor force. From the bartenders snarkey comments & preoccupation with their cell phone to the breakfast venue that opens late daily & the long should have retired am. Bellman that entertained himself with speaking down to his guests. But the biggest indicator of weakness was the menus for both breakfast & dinner were dictated by daily staffing shortages. Pitiful, limited menu offerings that are determind by the meal period. A lot of revenue is being lost from a captive audience. Should be a happy place. If it matters i was there midweek. Possibly the A team is in attendance later in the week & weekends. Property needs a shakeup. Best of luck

Leisure Self

8/10

Excellent

30 Jan 2025

Michael

Older, air drying in the locker rooms odd . Moisture.

10/10

Exceptional

20 Jan 2025

Mark

Nice stay for ski in ski out. Well thought out additional amenities.

Leisure

4/10

Poor

08 Jan 2025

Verified traveler

Not a good value for the price. Should have stayed off site. Checkout was stressful.

Friends_and_family Family

10/10

Exceptional

19 Dec 2024

Dan

👍

10/10

Exceptional

17 Nov 2024

Joseph

The staff were extremely friendly and helpful in the surrounding area. Tons of great food and shopping, and beautiful views - would absolutely recommend this place to stay in Vermont !

10/10

Exceptional

08 Nov 2024

Daniel

My wife and I recently celebrated our first wedding anniversary here, and we couldn’t have imagined a more perfect getaway. From the moment we arrived, the warmth of the staff, especially Joel, set the tone for our entire stay. Joel went above and beyond to ensure we had the experience we hoped for, even upgrading our room when the original didn’t quite meet our expectations. His kindness, attentiveness, and professionalism truly made us feel valued, and we would return just for the exceptional service he provided.
Our suite was incredible—spanning two floors, it featured two full bathrooms, a spacious balcony, a full kitchen, and stunning views. The moment we stepped into the hotel, we were greeted by a welcoming, cozy atmosphere with a crackling fireplace and inviting chairs, perfect for unwinding before heading up to our room. In the lobby, we discovered a refreshing filtered water station with flavor options; the lemon-mint was our favorite.
The first night, we enjoyed the heated pool and hot tubs, which were just the right temperature, and the facilities were spotlessly clean and well-maintained. We also treated ourselves to a couple’s massage at the on-site spa—a truly unforgettable experience. Though it was pricier than a local massage, the expertise and professionalism of the therapists made it worth every penny. Plus, we had all-day access to the pool, hot tubs, steam room, and sauna, enhancing the relaxation.
It was the perfect anniversary weekend. Thank you.

Leisure Partner

6/10

Pleasant

03 Nov 2024

Rob

Post-Halloween scaries 👻

What a joke. A Murphy bed, really!?
It wasn't even made when I arrived. No bedding visible. I thought this was a fluke until I heard other people in the conference laughing about the same thing. The restaurant was closed, the parking was terrible, people were circling endlessly looking for a spot, and no shuttle in sight for the lower lot. The food at the conference was awful. Cold potatoes, rubbery bacon, awful coffee, and to end the review the front desk staff was grossly undertrained for basic issues that I had at check in. I will not be back. I chose to stay at the hotel instead of an Airbnb even though it was an Airbnb conference. The basic things like a made bed, room service, and parking couldn't even be met. The rooms were dated the TV service was bad, overall a poor experience.

Business

10/10

Exceptional

03 Nov 2024

Tina

Second time staying here. Plan on returning.

Leisure Friends

4/10

Poor

28 Oct 2024

Jessica

Was woken up at 4:22 am from a child running around in in room above us. I believe the resorts has condos one and 2 floors in the grand summit. The basic rooms seem to be on the first floor, I believe the room above us had stairs as it sounded like the child or person was either jumping down the stairs or working out at 4:22 in the morning. The restaurant was only open from 5 to 9 with a very limited menu. There were no bars or other restaurants open at the mountain. The room was not ready at 2:30 even though I know that the check says they told me that they were very busy and they had bus loads of people coming in, but they were no buses of people and the resort was very quiet. The restaurant had maybe 10 people in it.

Business_and_leisure Partner

10/10

Exceptional

20 Oct 2024

Verified traveler

Amazing views, comfortable stay and friendly staff

Friends_and_family Family

10/10

Exceptional

20 Oct 2024

Joel

Great place with great views

Ski resort in the off season. Spectacular place. Views were great. Room was perfect. Some amenities were not available due to being off season. Restaurant and cafe were open and were nice and convenient.

Partner

10/10

Exceptional

14 Oct 2024

Iara

I come to this hotel every year and I love it

Leisure Family

10/10

Exceptional

13 Oct 2024

Gina

Thank you for a lovely stay.

Leisure Family

10/10

Exceptional

13 Oct 2024

Patrick

Beating views. Spa & pool facilities were wonderful. Staff were friendly & helpful

Leisure Partner

10/10

Exceptional

06 Oct 2024

Ana Y. Leonardo-Garcia

Garcia 1st Vermont Trip

Out family stay was an amazing weekend at the Mount Snow Grand Summit resort. We enjoy the all of the amenities at the resort from; the pool, the hot tub, the game room, the firepit area, etc. Again, thank you for all of your accommodations! We will be back again!!

Friends_and_family Family

10/10

Exceptional

06 Oct 2024

Karyn

Loved the scenic view and comfortable, personable heated seating and fire pit on the rear deck facing the mountain. The live music during dinner was also a nice touch.

Leisure Partner

10/10

Exceptional

05 Oct 2024

Thomas J.

Front desk was very informative. Room was very clean and comfortable. Meal offerings could use more options to choose from at night.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Brandy

Wonderful staff, calm vibe, clean, will return

10/10

Exceptional

24 Sep 2024

Kailey

Nicest place we've ever stayed!! Such a beautiful spot ! Thank you for everything

Leisure Family

8/10

Excellent

07 Sep 2024

Jian Bi

We stayed at this hotel in late August during the off-season. Good room and service with a nice hotel restaurant. It's not very close to town since it's a ski resort. Overall, had a good experience during our night's stay.

Leisure Family

10/10

Exceptional

04 Sep 2024

Marco

Great place

10/10

Exceptional

02 Sep 2024

Tina

Relaxing beautiful property! Friendly and helpful staff. Well organized. Very clean

Leisure

10/10

Exceptional

02 Sep 2024

Raja

Great place for a long weekend during the summer. Very comfortable, good rooms, friendly environs. Little surprised there isn't more to do at Mt Snow in the summer but that's fine as the excellent Mt Snow Golf course and Haystack golf courses are nearby, Manchester is about a 45-50 minute drive with a lot to do and in Wilmington there a boat/kayak/ etc rental place

Leisure Family

8/10

Excellent

19 Aug 2024

Craig

Nice property, with friendly staff. Room was very comfortable, although it did not have a refrigerator which has become the norm and just about every room we stay in. Parking can be a bit challenging as it fills up very quickly, although when addressed by the hotel, it was taken care of right away. Lovely, only complaint would be it is such a long, long walk to the rooms

Partner

10/10

Exceptional

18 Aug 2024

Karen

Clean, big room

Leisure Partner

10/10

Exceptional

17 Aug 2024

Yekaterina

Beautiful and well managed place to stay!