Name: Black Bear Lodge At Stratton Mountain
Address: 5 Village Lodge Road, Stratton, 05155, US

2/10

Poor

18 Jul 2026

Michelle

First off, the room we were put in had no AC. The front desk staff was not at all accommodating and told us that because the listing doesn't have AC listed, they can get away with it. It's July, and the price I paid certainly should have included AC. The TV volume was governed to a max volume that was not audible over the loud fan we had to use. The room smelled of mold and mildew, which was told to the front desk and dismissed as well. If you are forced to have to stay here, make sure you get what you think you are paying for. I spent over an hour on the phone with Hotels.com and got no resolution or the response they said I would have when I requested a refund for the poor accommodations. Never using them again. The free breakfast was ok, that staff seemed to care about their guests and job. If we were there for anything other than a yoga event weekend, we would have left and went home.

Partner

8/10

Excellent

12 Jul 2026

DENNIS

Only there for one night:
Plusses: excellent staff, comfortable bed and nice amenities.
Nonos: full house caused a parking nightmare. Even with a handicapped placard we were accommodated to allow parking in front of the loading dock.
Also, no elevator and steep stairs to the 2nd floor.
I’d stay there again and I’m a frequent traveler.

Friends_and_family Friends

8/10

Excellent

12 Jul 2026

Patti

The beds were very squeaky. Pillows too big

Friends

10/10

Exceptional

12 Jul 2026

Brian

Great place and location

6/10

Pleasant

11 Jul 2026

Pamela

We have stayed at this hotel three times in July because it is convenient to the American Dance Academy camp nearby. The hotel desperately needs to be freshened up. I have no complaints about the comfortable beds and the nice bathrooms, but the interior of the hotel is dingy, and the carpet throughout seems gross. I wouldn't use the sauna (spelled Suana on a large direction sign on the wall- why haven't they fixed this??) or hot tub because of this pervasive feeling of dinginess. That being said, the staff is very nice, the breakfast that's included is fine, and the price, though a bit high for the quality of the place, is the lowest in the area. And the location is excellent.

8/10

Excellent

06 Jul 2026

TINA

We were pleasantly surprised to find a refrigerator and coffee maker in our room! Last year when we stayed here we did not have either (check ahead if these are important to you).
The location is perfect for spending time at Stratton Mountain Village. The staff were friendly and helpful.
The hotel is dated and in need of upgrades, but has everything you need!

Partner

8/10

Excellent

26 Jun 2026

Amanda

Was great quiet week stay for work. Only down side is breakfast wasnt served till after I left for work and I was put in the basement rooms. Hot tub was fantastic. Again was super quiet and nice I loved it.

8/10

Excellent

22 Jun 2026

Sondra

Clean room and helpful staff

Partner

10/10

Exceptional

31 May 2026

Mark

Super attentive friendly staff.

10/10

Exceptional

18 May 2026

Jodi

great

8/10

Excellent

17 May 2026

Paul

Rooms were clean, some wear noticeable. Staff very friendly and helpful.

Partner

10/10

Exceptional

04 Apr 2026

Jesse

Great spread for the kids

Family_with_children

10/10

Exceptional

01 Apr 2026

Luis

Amazing hotel

Friends

6/10

Pleasant

16 Mar 2026

Nicole

Be ware that a “preferred room” means a room pets can stay in, not a better room! Hallways smelled of itine on side of hotel where pets are allowed. No elevator so mugging suitcases and skis up stairs was trying. Room size large.staff. Staff we dealt with was lovely!

Friends

10/10

Exceptional

09 Mar 2026

Weishuang

Great location, most convenient hotel , everything is perfect.

Family

8/10

Excellent

07 Mar 2026

Jane

yes ski slopes were easily accessible

10/10

Exceptional

02 Mar 2026

Cherish Kae

Shuttle if very efficient and the wait is never long to get to the slopes and village area. Great area for walks and/or with dogs. Although I was hoping for pancakes or waffles with the continental breakfast but was great nonetheless. Had dinner reservations in the village and the shuttle was the way to go on a super cold night. It’s just what you need to be comfortable. Hot tub and sauna was refreshing. I’d would deff recommend staying there again.

Friends

10/10

Exceptional

02 Mar 2026

russell

very convenient. rooms were clean, but a little dated. Only negative was the guests noise from the room above us.

10/10

Exceptional

26 Feb 2026

Nancy

We loved our stay at the Black Bear! The check-in went smoothly with desk staff, Noah. She was very helpful and went over everything about our stay. The room was very clean. The hot tub was very nice and clean and a welcome after a day on the slopes. The shuttle to the mountain was great and ran frequently. The breakfast was always hot and had many options. We would definitely stay there again!

Partner

8/10

Excellent

21 Feb 2026

Karey

Clean spacious room, friendly staff. Steps away from the mountain. The village was nice with their shops, a convenient market, restaurants and coffee shops. virtually no wait for the shuttle to/from the Mtn so no need to drive.
Downfall- We were on the first floor. It sounded like a family of elephants was in the room above, worst part.

Family_with_children

8/10

Excellent

19 Feb 2026

Brian

Breakfast was great. They had a ton of snow prior to my arriving, and you needed 4x4 to park. The lot was full with cars so they couldn't plow it properly. Would stay again.

Self

4/10

Poor

19 Feb 2026

Anthony

Ver loud and hard to sleep. Internet was unusable.

6/10

Pleasant

09 Feb 2026

Deirdre

The heating unit is quite loud and one is not able to leave the fan on in heat mode so when it cycles it is very irritating. Stomping noises transmit from floor above.

10/10

Exceptional

04 Feb 2026

Robert

Accommodating staff

8/10

Excellent

29 Jan 2026

David

Location

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

Daniel

Awesome stay thank you

Leisure Friends

10/10

Exceptional

26 Jan 2026

Val

Very friendly staff, excellent location. Breakfast was great and room was just what we needed

10/10

Exceptional

25 Jan 2026

virginia

Amazing staff. Comfortable beds. Clean room. Phenomenal breakfast

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

Yilun

shuttle is convenient, breakfast view is nice

8/10

Excellent

13 Jan 2026

Craig

Very convenient location with shuttle to the mountain but also within a short walk to the village for dinner etc...Rooms are a bit worn as most older ski hotels but clean. Staff very helpful and pleasant. Hot tub is nice but not big enough for the crowd they get & its super noisy. Be aware rooms do not have a refrigerator. Buffet breakfast is a nice perk.

Leisure Partner

8/10

Excellent

12 Jan 2026

Benjamin

Solid breakfast. Excellent location. It’s not delux but it’s clean and convenient.

Leisure Friends

8/10

Excellent

09 Jan 2026

James

It took over an hour to have dinner served even though the restaurant ws only 1/4 filled. The floor in my room was not clean. Location is good. Bus service is good. Bar not very well stocked as they didn't even have Cabernet.

Leisure Friends

10/10

Exceptional

09 Jan 2026

James

Every thing was excellent

Leisure Friends

10/10

Exceptional

08 Jan 2026

gary

The staff was very friendly and helpful. The rooms were big and clean and nice. The breakfast was great! and the spa area was very relaxing...just what we needed after a day on the slopes!

Partner

6/10

Pleasant

06 Jan 2026

Marc

Room was average. Bed too hard. Pillows decent. Heater unit was very loud and we didn't get any sleep because of it. Fridge would have been nice. 4:30 check in is pretty lame. It is dark at that time.

Partner

2/10

Poor

06 Jan 2026

Mohammad

Not clean , rooms are in basement,

Leisure Friends

4/10

Poor

05 Jan 2026

Alina

Nasty old hotel with rooms that are decrepit and falling apart. You can hear every little noise from upstairs and halls. Room was in basement of hotel. Breakfast was dried eggs , bagels and cereal every day. The staff wasn't friendly or helpful. They were annoyed and disinterested. At $450 a night this was the most disgusting place I ever stayed.

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Jacqueline

Place definitely needs some updating but it was clean and the staff was great!

Leisure Partner

8/10

Excellent

17 Dec 2025

John

Great location. Comfortable/clean rooms. Quiet. Good service. Wish the rooms would include a fridge though but other than that a great stay.

8/10

Excellent

15 Dec 2025

Richard

Overall, a comfortable stay, although the hotel is a bit dated, and doesn't offer many frills. Some areas of the hotel are showing a lot of wear and tear, but nothing that kept us from enjoying our stay.

One thing to note, the walls and floors in this hotel don't offer much in terms of noise dampening. Could clearly hear stuff going on in the neighboring rooms, and out in the hall, even though it didn't seem like they were being particularly loud.

The breakfast is quite basic, just the standard hotel scrambled eggs, sausage, and potatoes for the hot bar, standard low-end hotel breakfast stuff in the cold section.

The shuttle to the main base area is quite convenient, and runs until 10, so you can stay out for a drink or two and still catch the shuttle back. The only thing I'll say here is that they use old school busses for the shuttle, which are a bit uncomfortable for adults because the seats are very close together.

Leisure Partner

8/10

Excellent

10 Dec 2025

Justin

Has breakfast

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Scott

Complimentary breakfast was nice. Room was clean.

10/10

Exceptional

05 Dec 2025

Barbara

The staff are amazing! So friendly and welcoming. The lodge is so cute! The rooms were spotless and the hottub sparkling clean. The shuttle service until 10 pm was fantastic and the shuttle driver was very nice. We can't wait to visit again!

Business_and_leisure Family

10/10

Exceptional

29 Nov 2025

Mark

We like that getting to Stratton Mountain and the downtown area was very walkable or easy to get there by regularly running shuttle buses.

Leisure Family

8/10

Excellent

15 Nov 2025

Angelo

Clean rooms.

Business Friends

10/10

Exceptional

03 Nov 2025

Scott

Wonderful Staff!

Business_and_leisure Friends

10/10

Exceptional

24 Oct 2025

Michael

Its a beautiful place. Close to the Stratton Village.

Partner

6/10

Pleasant

24 Oct 2025

Christina

Make sure to check what is going on in the Stratton village depending what time of year you. We went Oct. 18 and there was nothing open at night but one restaurant. We didn't even get to go on the lifts due to the \"high winds.\"

Leisure Friends

10/10

Exceptional

20 Oct 2025

Karen

Great place for the price

10/10

Exceptional

17 Oct 2025

Drake

Clean rooms Great Property

Leisure Partner

10/10

Exceptional

13 Oct 2025

William

The mountain view was beautiful!

Leisure Friends

8/10

Excellent

12 Oct 2025

lisa

We ended up in the basement so we had to deal with stairs to get ice breakfast the hot tub the room was very very cramped it wouldn’t have been bad for a night but we stayed 2 so a bit claustrophobic hot tub and sauna were a highlight although we had to go upstairs through the lobby then back downstairs to get there. Definitely dated and could use a little updating maybe Parking was easy and location was good

Partner

10/10

Exceptional

09 Oct 2025

Rhonda

One of the nicest places I’ve ever stayed. Very comfortable

Leisure Partner

10/10

Exceptional

07 Oct 2025

Naomi

What a great, cozy place! Definitely would stay here again

Leisure Family

10/10

Exceptional

30 Sep 2025

Dawn

The mountain view was nice.

Leisure Partner

6/10

Pleasant

24 Sep 2025

Israel j

The hot tub was literally a hot tub, and it smelled like fish. The sauna needed to be preplanned because it takes like 30 minutes to the heat up. Check-in took about 25 minutes cause it’s one person on Staff. Which I understand is out of season. But being honest what I paid for it was a little overpriced. I can’t imagine paying full peak price for that.

Leisure Self

10/10

Exceptional

21 Sep 2025

Amanda

Nice, clean, quiet hotel. Staff is very friendly and outgoing. They treated us like privileged guests and were accommodating with ease. We enjoyed our stay. But, nothing is close. You have to drive 20mins to get food. So grab something on your way to the hotel if you dont wanna go back out. The mountain views there are beautiful. We would stay again.

Leisure Family

6/10

Pleasant

17 Sep 2025

Joanna

Hotel needs a major renovation. It is outdated and falling apart.

Partner

10/10

Exceptional

13 Sep 2025

PAUL

Convenient to

10/10

Exceptional

06 Sep 2025

Francisco

Great accommodation for wedding

10/10

Exceptional

01 Sep 2025

Genevieve

The staff is very nice. The rooms are clean. The beds are really comfortable. I love the simple breakfast included.

Leisure Family

6/10

Pleasant

13 Aug 2025

jing

The room we stayed was in a run-down condition, although the location is good because of its proximity to the skiing resort village.

8/10

Excellent

06 Aug 2025

Douglas

Nice area

6/10

Pleasant

02 Aug 2025

John

Property looked like, at one time was probably very nice. But now it looked worn; carpeting, lobby doors, peeling paint. Breakfast was minimal.

Leisure Partner

4/10

Poor

24 Jul 2025

Jacqueline

The property is very worn: external paint peeling, old and dirty carpets, no elevators to other floors, and steps are no ADA compliant. Lots of tripping hazards. Though the rooms were generally OK and clean, they are way beyond the need for life cycling. The included breakfast was not edible and not even up to an average appetizing appearance. There are no views to speak off in an otherwise spectacular part of Vermont. There were festivals in the area where my normal options were sold out, I would have driven further and anywhere had I known how disappointing this property was. Fine for 18-year-old skiers, but not those who have minimal standards for accommodations.

Leisure Family

8/10

Excellent

23 Jul 2025

Grant

Great property stayed here 3 time it’s is very dated and shows it’s age but it is very clean in a great location has great staff they run a shuttle to the base area in the winter and it’s a 3 minute walk if it is not running

Leisure Self

8/10

Excellent

16 Jul 2025

TINA

The staff was amazing and accommodating. Especially Noah!

Leisure Partner

10/10

Exceptional

05 Jul 2025

Amelia

My main concern when staying at a hotel is cleanliness. It passed that test.

Leisure Self

10/10

Exceptional

13 Jun 2025

William

very nice, and clean. ex service!

Leisure Self

10/10

Exceptional

16 Apr 2025

KEMAL

Convenient

Leisure Family

10/10

Exceptional

27 Mar 2025

Genevieve

Great staff and clean!!

6/10

Pleasant

10 Mar 2025

Kelly

Everything about this hotel is mid. Needs remodeling / updating. One great thing is the shuttle service to the mountain. The drivers are super friendly and we never waited more than 5 minutes.

Leisure Pet

10/10

Exceptional

07 Mar 2025

Milton

appreciated the breakfast and in hotel restaurant.

Business_and_leisure Self

2/10

Poor

05 Mar 2025

Mingbo

Dated property, room has musty smell, 32 inch TV, radiator made metal cracking sound all night, window leaks cold air. SPA area is a joke, sauna room is only warm. The only postive thing is the shuttle to ski base is every 10-15 minutes.

Leisure Self

8/10

Excellent

04 Mar 2025

Jacqueline

Great Place to Stay and Ski

I have stayed here a few times. A few notes that drove my rating:
- I love having hot/cold breakfast free on-site.
- We tried the on-site restaurant for dinner and it was good and reasonably priced. Nice to not have to walk to the Village (where some of the food is not so great and overpriced) on a cold night.
- The person who checked us in was a bit rude. I have never experienced that before at the Black Bear.
- The fireplace was not working - I am sure not their fault but I did miss that.
- The hot tub was not ready to use when we got back from skiing. They said they had cleaned it (which is great) but it had not warmed up yet (not great). I would think they could have timed that better since it was a very cold day and I am guessing many people who came in from outdoor activities were looking forward to using the hot tub. It was up to temp later that evening.
- The shuttle to Stratton and the shuttle drivers are great! It comes and goes all of the time and the drivers are so friendly.

Friends_and_family Friends

8/10

Excellent

26 Jan 2025

Edward

The place was very nice but a little dated

10/10

Exceptional

25 Jan 2025

Andrew

Great spot for a ski weekend!

Leisure Self

10/10

Exceptional

23 Jan 2025

Patrick W

Stopped for a quick 2 days of skiing at Stratton. Booked the Black Bear Lodge and loved it. Very convenient bus to the slopes, room was clean. There's a hot tub and sauna which were in good condition and the staff was very friendly.

Leisure Friends

8/10

Excellent

20 Jan 2025

Vincent Matthew

Nice place to stay very close to the mountain/Ski lodge

8/10

Excellent

16 Jan 2025

Darren

Might as well be in the village

10/10

Exceptional

15 Jan 2025

Weishuang

Great location

6/10

Pleasant

07 Jan 2025

Jenifer

Free Breakfast / convenient location

4/10

Poor

03 Jan 2025

Alessandra Mac Carthy

The hotel is old and worn. The rooms are very small. The hallways are smelly

Leisure Family_with_children

8/10

Excellent

27 Dec 2024

Stephen

Wonderful Lodge style place.
Rustic and humble but very well priced with standard amenties and great location

Leisure Family

6/10

Pleasant

08 Dec 2024

Revenge Gaming

Very noisy at night

10/10

Exceptional

01 Dec 2024

Robert

Very nice, clean property. A tad bit outdated but for a value in the area it’s well worth it. We had an enjoyable stay.

Leisure Family

8/10

Excellent

06 Nov 2024

Nancy

Pleasant staff and good location. dorm line feel to facility.

8/10

Excellent

28 Oct 2024

Glenn

The bears and the views

10/10

Exceptional

26 Oct 2024

Melody

Area was cute town. Hotel was comfortable staff was great. View was incredible

Leisure Friends

8/10

Excellent

22 Oct 2024

Jessica

The check in was easy, the rooms were clean and the hot tub was clean. The staff were friendly and helpful. The breakfast variety was good on Saturday and Sunday but below average on Monday once the weekend crowds had left.
Restaurant, cafes, coffee shops were mostly closed due to it not being prime season which is fine but if you looked them up online it showed them as open. It would be good if the websites updated the hours. All in all a good experience.

Leisure Friends

6/10

Pleasant

17 Oct 2024

Marsha

My husband would rate it a 1 because there was no coffee in the rooms and none available in lobby. Just with breakfast. I agree there should have been coffee somewhere.

Leisure Family

10/10

Exceptional

16 Oct 2024

siiri

Facilities were clean and staff friendly .

6/10

Pleasant

16 Oct 2024

Martha

It was a very convenient & affordable stay. The full breakfast included was great & it was very clean. The lodge is just very dated and i suspect if i hadnt paid for the best room, i wouldnt have liked being in a below level room. Also please can you add a coffee maker in the room? That would go a long way. I wouldnt not stay again based on budget. We found stratton as a whole lack luster & expensive. The harvest festival was over priced as was the “Octoberfest”. A waste of money.

Leisure Friends

2/10

Poor

15 Oct 2024

justin

Watch out for bait and switch

I booked Straton resort, the address was 5 Village lodge, Straton, VT. When I arrived, I was told to check in at Black Bear Lodge, 61 Middle Road, Straton, VT. When I was on your web site (Hotels.com) the picture shows the main lodge, that is where I expected to stay, not some back lot lodge, with a basement room and ground level view of the parking lot. Talk about bait and switch, if I could have gone to another hotel I would have.

Business

8/10

Excellent

15 Oct 2024

Josue

Overall, it was a very nice stay. I did find the staff was a bit \"short\", not necessarily rude, but it was obvious that they just wanted to move us along. Otherwise, pretty nice.

Leisure Family

6/10

Pleasant

13 Oct 2024

sarom

The walls are thin. You can hear people walking upper level and you can hear people walking in the halls. Very loud. No sound proof.

Business Partner

8/10

Excellent

13 Oct 2024

Alicemarie

The beds were high and little hard. The toilet is too small for average adult. I think need to reassess the layout of the bathrooms.

Fix the door latches and locks.

Quite time in the evening like 10 pm to 6 am.

Friends_and_family Family

8/10

Excellent

12 Oct 2024

Jesse

Need to have some place to warm up food if you check in late

Friends_and_family Family

10/10

Exceptional

09 Oct 2024

Kelzang

Quiet place