Name: The Palmer House Resort, Ascend Hotel Collection
Address: 5383 Main Street, Manchester Center, 5255, US

4/10

Poor

29 Jul 2026

Erika

I stayed for one night, and unfortunately it was a terrible experience. We could hear everything from our room, making it impossible to relax. My bed was right next to the connecting door to the adjoining room, so every noise came through. I had an awful night's sleep. We stayed in Room #30, and I hope the hotel addresses the soundproofing because it really affected our stay.

10/10

Exceptional

26 Jul 2026

Sarah

Super location, loved the giant firepit for relaxing at night, nicest people, good sized room & everything we needed. Great coffee in the morning.

6/10

Pleasant

26 Jul 2026

Merri

The location cannot be beat! Walkable to the beautiful village of Manchester and a 10 minute drive to the HITS horse showgrounds.
The grounds are expansive with pool, tennis and golf on site. The rooms are very spacious with plenty of windows and a small outside walkway with chairs to sit outside.

The outside and inside tiling need attention. The AC never worked, the sofa bed was broken with a very dirty sheet inside. The tv was tiny with no premium channels. No desk area. The walls are thin so there’s noise from next door. The morning breakfast was bagels, instant oatmeal, pitchers of milk and OJ and a coffee machine. I saw 1 sausage patty on the 3 mornings I was there. No hot breakfast. The weekend restaurant was never open. I stopped in at 8:45pm Fri night for a glass of wine and the front desk suggested I walk to the liquor store. The firepit was finally lit my last night after another guest complained and it’s quite pretty. That same guest said she enjoyed the outdoor pool but the indoor pool had not been open her previous 2 years stays. I asked if it was open at checkout and the desk said it was. I never got to see it myself.

It was not perfect but I would stay again in one of their newer rooms just for the location.

10/10

Exceptional

26 Jul 2026

MHD ALI

Located right next to centre

10/10

Exceptional

26 Jul 2026

Marcia

Michael and his staff were so welcoming and made sure we had everything we needed for a great visit. We stayed in one of the suites, which was clean and felt luxurious. There was a lovely view of the mountain. The jacuzzi was a welcome sight at the end of a long day. We would stay here again.

10/10

Exceptional

24 Jul 2026

Madina M

Great

10/10

Exceptional

22 Jul 2026

Lisa Or Mike

Loved this little motel style resort. Our king room was HUGE. The water in the shower was HOT. AC wasn’t the best but kept us cool enough plus a fan above the bed. Stunning area and the small town near by is soo cute

10/10

Exceptional

21 Jul 2026

Helen

Poolopen 9 to 9

Friends

6/10

Pleasant

21 Jul 2026

Crystal

Spacious property & rooms in a great location. The amenities are 30 years outdated, sadly, considering the potential this beautiful land occupies. The pools needed refinishing (paint peeling & floating, grime stuck on floor & walls) slimy feel on the walls, the hot tub inside was running, but in a dark, sad corner overlooking the peeling pool. The outdoor spa was empty, filled with rainwater and leaves. The fishing dock was crumbling and adjacent to a sunken boat full of bottles & trash. Restaurant, closed. Breakfast was continental. Staff so nice. There were only 3 people on the property, but all of us next to each other with a parking lot view. Affordable, 1 star motel in a great location.

Friends_and_family Family

6/10

Pleasant

21 Jul 2026

Christine

Was not what we expected from $250/night even thought we were just there to shower and sleep.
Breakfast was out of bagels and toast. Cuppucino tasted just like brown water .

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Steph

Great staff, but was misled that there was a bar and restaurant- there is not.

Friends_and_family Friends

2/10

Poor

19 Jul 2026

Rachel

This place was so bad we left within a half hour of arrival. We arrived in the afternoon and the bathroom sink wouldn’t drain, so we were going to flood ourselves out washing our hands and brushing our teeth. The front desk said that maintenance was gone for the day (it was in the 4PM range) and there was nothing they could do. Also, the check in sheet said there was no password on the WiFi, but there was indeed one, that the front desk didn’t know. There was also a 2” gap under the door to our room, into the hall, so anyone could have stared into our room under it and also not safe in a fire. We had a window unit HVAC unit that was held in place by a bath towel. Do I need to keep going?

Family_with_children

6/10

Pleasant

17 Jul 2026

David

Stayed in suite room July 2026. On plus side, room was spacious and mostly clean and it was a short walk to downtown Manchester. But roof shingles were disintegrating and chips of it littered the deck. Shower had some black mildew. Sofa and chairs had the hardest cushion of any upholstered furniture I've sat in. Coffee maker unusable due to water left in it that promoted some kind of mold in tank. My request for new coffee maker and another set of towels was ignored. Indoor pool has lots of peeling paint and outdoor pool needed skimming - saw a plastic cup floating in it. Complimentary breakfast was not as good as typical chain. Disappointing stay.

Partner

2/10

Poor

15 Jul 2026

Joey

This place totally sucked. I would never stay here again.

Partner

10/10

Exceptional

08 Jul 2026

Matthew

They noticed i had a 13 year old daughter and 9 year old son in toe. The upgrade to a suíte was complimentary and close to the pool. Definitely suggest this place. Breakfast was good and everything is close. We really enjoyed our stay.

6/10

Pleasant

06 Jul 2026

Ann-Marie

We stayed at the Palmer House years ago and this visit was not as good. The hotel appears run down, the English muffins for breakfast were stale and there was a man hanging outside of his room two doors down from us shirtless and smoking. The staff was lovely and very nice.

Partner

2/10

Poor

06 Jul 2026

hasnain

Horrible place . Completely disgusting. Terrible stuff. Do not waste your money .

Friends_and_family Family

4/10

Poor

05 Jul 2026

Danielle

AC did not work. Temp in room was over 85. Front desk told us it was a whole resort problem which was not true after speaking to other guests. They could not fix the problem or give us another room. Toilet did not flush. My husband had to fix chain. Sink did not drain. We did not stay and got a refund.

Family

8/10

Excellent

05 Jul 2026

David

I would definitely stay here again, but the property itself is a little run down. I'm sure that at one time the place was beautiful, but it appears that years of deferred maintenance could be taking its toll. The once beautiful marble walkways all around the place seem to be falling into disrepair, and the maroon canopies that cover several road-facing windows are now sun faded and sagging. While the walls, ceilings,and floors of our room seem to have been recently renovated , it looks like they just moved the same old nicked, scratched, and stained furniture back into the room. But the thing that was of most concern to me was that the Cable remote wasn't paired to the TV, making watching a World cup game very difficult that evening. The one saving grace was that, on a 90+ degree day, the pool was cool, clean, and used surprisingly little by the other guests. Also, the staff at the front desk were very polite and professional, both upon check-in and check-out .

Partner

8/10

Excellent

05 Jul 2026

Robert

Every was nice

Partner

6/10

Pleasant

04 Jul 2026

Sue

Property was nice, well maintained.
Staff was helpful & friendly.
Would definitely think twice before returning due to the fact that our suite was very outdated… the windows were dirty with imprints on them, something that could have been easily cleaned… bottom of mini-fridge was not wiped down from a previous guest… I don’t like leaving reviews like this but based on the fact that there are other similar reviews, I wonder if the owner cares or just can’t get housekeeping that know what they’re doing(?)

Partner

2/10

Poor

03 Jul 2026

Sarah

When we checked in and went to our assigned room, it had not been tended to by housekeeping. The bed was a mess, room was a mess and it smelled. We went to the desk to let them know this and they were apologetic and gave us their last room which had 2 queen beds when we booked a king. Upon entering this room, the same thing happened. We took a picture and went immediately back to the office. They were apologetic but did not have any rooms available so we had to find a new place. They are supposed to refund our money but we are still waiting….

Partner

8/10

Excellent

03 Jul 2026

Steven

Great location but the room (and bath) was very tired. Staff was super friendly. The weather wasn't great so we didn't use the pool or other amenities. Affordable and quiet though.

Partner

6/10

Pleasant

01 Jul 2026

Mary

Room itself was fine. Bathroom really outdated. Couldn’t get WiFi in the room. Front desk couldn’t assist

4/10

Poor

28 Jun 2026

WILLIAM

The dock was broken down and unsafe with a sunken row boat with beer cans in it!!! how the hell they charge a resort fee is insulting!!!!! the fake golf coarse and broken masonry is mind boggling!

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Arlene

I do not normally give a mediocre review but I had to in this case. The view was great and the room had been redecorated not that long ago I feel but the bed had to be decades old. We got very poor sleep as the bed was sunken in in the middle into a big valley it wasn’t anything the front desk could have solved. So on our second night we put one of the pillows between us so we didn’t roll to the middle ( we are not heavy people either ) and we slept a little better. It also was very hard. The curtains were hanging off one corner and wouldn’t stay closed in the middle. There was a stick on the bathroom floor and the shower curtain also needed replacing as it was once white but very stained. The couch was a nice feature but cushion was also misshapen. The flooring walls and other amenities were ok. Could use some options for charging. TV only worked after I plugged in the HDMI cord that was hanging down the back.
Don’t think I would return unfortunately.

Partner

6/10

Pleasant

26 Jun 2026

Tammy

I did not like the fact to have to drive to the pool because it was raining. The gym very outdated. No water in the outside hot tub. Breakfast did not look good so we skipped it. The pond dock was falling apart, the boat was half sunk with cans littered in it. The pond itself needs upkeep. Ice machine was broke and the bar wasn't open. No microwave in the room. The rooms are nice just to many cons.

Partner

10/10

Exceptional

24 Jun 2026

Melissa

Check in was easy. Room was clean. Bed was comfortable. You can sit on the porch just beside your unit. You can sit on the patio sets with the propane fire pit. I needed to do some computer work and had to go out to the patio since there was not a table in the room. The wind made it difficult. The microwave had a special way to open it after cooking. A suggestion would be to place a note next to the microwave with instructions to hit stop button first, then push the open button in order to retrieve cooked item. It was pleasant to visit with others at the patio fire pit. Otherwise it was nice and relaxing. Breakfast was simple and nourishing, especially nice when someone else cooks. Insert smile here. We visited the little trails nearby and found a pond. There are games and sports equipment you can use, in the lobby.
Overall it was a reasonable stay.

Partner

8/10

Excellent

23 Jun 2026

Wendy

Would have liked to use the hot tub but it was inconvenient to our room

4/10

Poor

22 Jun 2026

Bernard

The floor between the bathroom and the bedroom had huge holes in it, which was dangerous; the bathtub still had soap residue, making it slippery; and the king-sized bed was so worn out that my entire side sagged toward the floor. Let’s just say that for $260 USD, I was really unimpressed—not to mention the stains on the wall and curtains, the details of which I’ll spare you. Room 15

Partner

6/10

Pleasant

20 Jun 2026

Joseph

Staff were very nice and room was clean, however the images on the site are a little deceiving and not the “Resort” we thought we were staying. Basically it’s an older motel with somewhat updated rooms with very thin walls.

Partner

2/10

Poor

15 Jun 2026

Nazokat

We stayed with my kids for one night, Property it’s very nice, a lot of activities. Breakfast is good. They give us house with 2 bedrooms it’s very old, need upgrades. Bed sheets are clean. But I don’t like the bathroom, shower is not clean, holes in the wall.

Family_with_children

10/10

Exceptional

12 Jun 2026

Megan

The staff was amazing, they helped me through everything, was very thorough and so friendly! I was visiting during a family event and they were angels in disguise! Alexis and Kayla were over the top with making sure I had what I needed, going out of their way to accommodate my needs. Michael was so endearing to my children, ensuring they had fun and and that we were well taken care of. I didn't get the morning ladies name, but she was also top notch with breakfast and recommendations. If you want to feel loved this is the place to be! The tennis courts, pool, hot tub, and fire table were highlights to our stay. Someone peeped a revamp and remodel in the near future, I hope that's true, but even if not... I would definitely return! Thank you palmer house for being a light in the dark!

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Matthew

Gentleman that checked us in was very friendly and helpful. Breakfast was typical continental breakfast and was good. Had two rooms, first room was fine. Clean but air conditioning did not work. Second room, heat did not work and our first night was cool out. They did move the second room. Heat worked well in the new room, however had dead flies throughout. Pool and hot tub in need of a cleaning. Forget the gym equipment. It’s all rusted and in disrepair. Would I stay here again, no. But it is what it is, and it is cheaper than anything else immediately around. Overall property is in need of a major overhaul/update.

10/10

Exceptional

01 Jun 2026

ANDREW

Amazing service ,with a spacious room and beautiful atmosphere.

Partner

10/10

Exceptional

31 May 2026

Larry

Great place! Lots of amenities! Short 9 hole golf course, but greens rough. Great fun still. Shuffleboard, indoor and outdoor pools, free breakfast. A fire pit in the evenings. Room (suite) was huge. Deck outside facing beautiful trees. Huge bathroom in our suite. Jacuzzi and shower. Two dressing areas. Very happy and will stay again if in the area!

Partner

8/10

Excellent

22 May 2026

Jason

Always enjoy our stay there

6/10

Pleasant

18 May 2026

Linda

Comfy room and bed. Very clean. Pillows were too fat. There were roof shingles on the deck and the deck wood needs some sanding. The buildings where the suites are located needs serious roof work. Grounds are beautiful and well maintained. Staff was awesome!

Partner

2/10

Poor

10 May 2026

Bethany

I am a family travel blogger who stays in hotels frequently with my husband and two young daughters. This was the most disappointing hotel experience we have had. We booked this stay for Mother’s Day weekend and arrived expecting a comfortable, family-friendly experience. From the moment we arrived, the property appeared noticeably run-down compared to what was advertised online. When we entered the lobby, there was a sign at the front desk stating, “Helping another customer. Be right back.” We waited approximately 15 minutes with no staff member present before leaving to take our children elsewhere and returning later. Upon returning, the front desk informed us that although I had reserved a king room with a sleeper sofa, the reservation had been entered for only two guests. I explained that we were traveling with our young kids and expected the sleeper sofa to accommodate them. Rather than offering flexibility or assistance, we were told the only option was to purchase an additional adjoining room.
What made this especially frustrating was that the hotel appeared nearly empty, with very few cars in the parking lot and clearly many available rooms. As a traveling family arriving on Mother’s Day weekend, the interaction felt unnecessarily rigid and financially motivated rather than customer-focused or accommodating. We no longer felt comfortable staying at the property and chose instead to leave. Because the reservation was made through Hotels.com we were not given a refund.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Anna

Very satisfied with our stay! Nice hot tub as well as pool

Family_with_children

2/10

Poor

24 Apr 2026

Michael

Staff were friendly , hotel is Nasty , run away !!! Vermont ???? Can do better, worst than a Atlanta motel sad ,,
Got fooled by the pictures, this place is bad

Family_with_children

10/10

Exceptional

02 Apr 2026

Yingyi

it's all good

4/10

Poor

22 Mar 2026

Todd

Room was dusty ans did not appear to have been cleaned properly, had an allergy flair up. Found hairs in the bathroom. No other rooms available had to leave. Had to leave to another place. However staff was understanding, polite and tried to accommodate. It just didn’t work for us.

10/10

Exceptional

21 Mar 2026

Jarmila

Clean and large room, nice staff.

Self

10/10

Exceptional

20 Mar 2026

Johanna

Beautiful property close to Stratton!

Self

10/10

Exceptional

18 Mar 2026

David

Clean hotel but super old decor

Friends_and_family Friends

6/10

Pleasant

17 Mar 2026

Yamilette

Location was perfect , convenient, near downtown.
Room was great , spacious , beautiful views, indoor pool was nice and big and also the hot tub , the only thing I wish that the pool was heated, water was very cold .
Breakfast was simple , not lots of variety
My only dissatisfaction was housekeeping , they never showed In the 2 days of our stayed , , we have to request towels at the reception and throw the garbage ourselves , definitely have to do better on that .
Overall love the location and the room .

Partner

8/10

Excellent

16 Mar 2026

Dave

Good value for being 20 minutes from Stratton. Pretty good breakfast. Nice rooms. Friendly helpful staff. Heard the pool and hottub were good, but we didnt have a chance to try them

Partner

10/10

Exceptional

15 Mar 2026

gary

yes

Partner

8/10

Excellent

09 Mar 2026

Henry

The staff and maintenance services are great and the breakfast was really nice. However, the amenities area (separate building with the pool, hot tub and workout room) are dilapidated and require serious updating. I'm not sure these amenities should even qualify to be listed considering their condition they are in. This area moved the overall rating from 5 down to 4 stars.

Self

4/10

Poor

28 Feb 2026

Rachel

The room was not clean and smelled strongly of cigarettes

2/10

Poor

28 Feb 2026

Emily

Save your money and stay next door

Self

10/10

Exceptional

27 Feb 2026

Gary

Charming little motel. Rooms beautifully appointed.

Partner

4/10

Poor

24 Feb 2026

Kristina

.

Family_with_children

8/10

Excellent

23 Feb 2026

roxanne

Convenient.

Self

8/10

Excellent

22 Feb 2026

Amber

Enjoyed the room for a night. Seemed clean and warm. Water could be hotter in the shower but was overall a good stay!

Friends

10/10

Exceptional

17 Feb 2026

Caroline

Our 2nd time staying here this season. We love it, perfect location to town and ski. Spotless rooms, microwave and fridge a bonus when kids are traveling. Rooms were so warm we turned off heat. Breakfast included. Check in and out very quick and friendly, we will absolutely stay again.

Family_with_children

6/10

Pleasant

17 Feb 2026

Gerry

Comfy and clean bed. Bathroom and hot tub could have been cleaner.

2/10

Poor

16 Feb 2026

Alana

Couldn’t even get into my room the key card didn’t work and nobody was at the front desk to help. They just leave your key in an envelope with your name on it which isn’t very secure.

Leisure Self

2/10

Poor

16 Feb 2026

Nick

Pros:
-Large room
-Free breakfast (which was meh)

Cons:
-It is not a \"hotel\" it is a motel
-Ran out of hot water
-Ran out of toilet paper and staff unavailable
-Key stopped working late at night and had to call on call staff. Happened to multiple people
-there are front doors and back doors on each room. The front ones are not labeled so accidental knocking and opening of those frequently

Leisure Family

10/10

Exceptional

16 Feb 2026

Arsal

Amazing amenities!

6/10

Pleasant

15 Feb 2026

Mitchell

The room was clean and good condition.

Leisure Family

4/10

Poor

15 Feb 2026

Corey

The room was rough and smelled like weed. The toilet overflowed onto the floor. The staff was prompt in trying to fix it. When the couldn’t they gave us another room. This room the floor was destroyed and lifted, the plumbing did work though. And this room didn’t smell like weed. The outside lights were so bright it kept us up, along with the noise from the workers at the local ski mountain that were up all night. Not impressed at $345 for the night.

Partner

10/10

Exceptional

14 Feb 2026

Margaret

Room was spotless and the staff were great. Easy in and out and plenty of room!

Leisure Partner

6/10

Pleasant

12 Feb 2026

Mike

Room service could use improvement
No new towels or bed made

Partner

8/10

Excellent

07 Feb 2026

chris

The people were great!

The room was quite large and comfortable. It was relatively quiet! Very clean!

Nice stay! Again thanks o the staff for making it a nice stay.

Friends_and_family Family

8/10

Excellent

04 Feb 2026

Mark

Very nice room, the upgrade would cause me to return!

Leisure Self

8/10

Excellent

03 Feb 2026

Edward

An older facility but our room was warm and clean.

Partner

10/10

Exceptional

03 Feb 2026

Jacob

excellent

Friends_and_family Friends

8/10

Excellent

02 Feb 2026

vesna

The bed was comfortable with nice bedding. Room was slightly chilly otherwise eveything was fine.

Leisure Family_with_children

8/10

Excellent

29 Jan 2026

Mark

Nice room; wireless didn’t work

Leisure Self

2/10

Poor

27 Jan 2026

Stephanie

There was no one in the front office, had to wait 10 minutes for someone to check us in. The room I reserved wasn't available and the staff member wanted to give me a room with a smaller bed without discounting the price with Then we had no hot water for showers, & the television was not working.

Partner

2/10

Poor

24 Jan 2026

Maggie

Toilet was overflowing and needed to call maintenance. He gave us a plunger in case it happened again. We had the king suite with gas fireplace which DID NOT work. One of the bedside lamps did not work. One of the bathroom sinks drained very slow. The worst was yet to come. The heat didn't work. Woke up to freezing 63 degrees in the room, even though I had raised the heat to 75. Had to get out of there quick to warm up in the car and left. For what we paid, there should have been NO problems. In fact, we shouldn't have had to pay for such SUBSTANDARD accommodations. Certainly won't be going back.

Leisure Family

6/10

Pleasant

19 Jan 2026

Thomas C

The room had a leaky toilet, it ran all night. I wish the restaurant and bar was open. It seemed little run down.

Partner

6/10

Pleasant

18 Jan 2026

Leigh

Usually not a “motel” person, but this was a surprise… very spacious and clean. The decor is dated, but amenities are convenient. Staff was friendly.

Leisure Self

10/10

Exceptional

16 Jan 2026

Phil

Staff is great.
Sink in room did not drain.
Internet is terrible

Friends_and_family Friends

4/10

Poor

05 Jan 2026

Christine

The check in staff was kind. The property is not in good shape. The staff seem to keep it as clean as possible but the furniture is very worn. The room had an unpleasant odor. The day we were a truck delivery didn’t arrive

4/10

Poor

05 Jan 2026

Matthew

The rooms and facilities were very run down. The room was mostly clean though I definitely wouldn't consider it exceptionally so. The furniture was in rough shape and stained. The pool area, especially the bathroom area was very run down. The hot tub was also full of debris and hair. When we asked for 2 additional towels from the front desk they refused. And while breakfast was promised when we booked the room it was never provided, and a different excuse was used each day as to why there would be no breakfast.

Friends_and_family Friends

10/10

Exceptional

05 Jan 2026

Onat

Very convenient location.!
Spacious and clean room.

2/10

Poor

02 Jan 2026

Josie

We booked the room via Expedia they took the money. We showed up and they had no room available and told us money would be refunded next business day. Meanwhile we were stuck at 9pm in a tiny no gas town without a room and down 300$+. The kid at the desk offered us a muffin for our woes, then chased us to the car showing his phone which who knows what was suppose to do for us. Expedia needs to not do business. The Hampton inn next town 30m down, said this happens all the time there, so they upgraded us!

Leisure Family_with_children

8/10

Excellent

02 Jan 2026

Helen

Rooms were spotless and staff was great!

Leisure Family

6/10

Pleasant

30 Dec 2025

Nicole

Close to Manchester Center, 30min from Stratton, spacious room. Very friendly staff.
While checking in we learned that the facility will close after the ski season for major renovations. We look forward to seeing the updates.

Leisure Family

4/10

Poor

29 Dec 2025

Thanh

We didn’t know we need to paid the extra fee for at the end. Hot water on and off.
Bed are old and a lot of noise at night

Partner

8/10

Excellent

29 Dec 2025

Samantha

The rooms were nice, my family got randomly upgraded to a suite which was wonderful (highly recommend the suites if you’re traveling with family). The staff was super friendly and responsive. The pool and hot tub leave a bit to be desired-they aren’t well maintained and the hot tub needed a good cleaning. But overall everything was great.

Leisure Family_with_children

2/10

Poor

16 Dec 2025

Stefan

Charged me 17$ resort fee they never told me about it!!!!!

Leisure Family

2/10

Poor

14 Dec 2025

Matthew

The photos on the internet do not match this hotel at all. We stayed here for an out of town hockey tournament and pulled up thinking we were going to a beautiful golf resort with super cute cottages. However, we found that the rooms we were given were nothing short of a budget motel and certainly not worth the $300 we paid for. This was a very disappointing stay.

Friends_and_family Family

4/10

Poor

10 Dec 2025

Timothy

We stayed four nights and couldn’t get housekeeping services. I had to go to the office and get fresh towels every evening but they had no hand towels, wash cloths or tissues. Quite disappointing.

Leisure Partner

2/10

Poor

08 Dec 2025

Aline

We were placed in a room totally different than selected. Windows did not totally close so the room was cold. It was not very clean.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Amanda

Nice staff, big room, comfortable bed, walking distance to downtown-overall great stay!

Leisure Family_with_children

10/10

Exceptional

05 Dec 2025

Wojciech

Yes

Leisure Family_with_children

10/10

Exceptional

03 Dec 2025

Nicholas

Very nice large room and beautiful grounds.

Self

8/10

Excellent

01 Dec 2025

Eduardo

The hotel grounds are beautiful. The indoor pool and hot tub were nice, the room was big and overall it was a good stay. The breakfast could benefit from more fresh fruit to make it healthier but it was OK.

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Patricia

Staff was courteous. The room was clean.

Friends_and_family Family

8/10

Excellent

29 Nov 2025

Mary

Bathroom needed a deep cleaning especially the floor and woodwork. Otherwise pretty clean but coffee maker was dirty

Leisure Family

10/10

Exceptional

16 Nov 2025

Cody

Room was fantastic, had a lovely stay.

Leisure Family

10/10

Exceptional

02 Nov 2025

Catherine

It was cute, clean, and a bit dated, but I want there to hang out in the room.

Business Self

2/10

Poor

01 Nov 2025

John

Was told that there was no reservation under my name and was turned away when we arrived in the middle of the night. After nearly 30min of waiting on the phone while the representative was “checking” and searching through emails, the representative said she could come find us a room.

10/10

Exceptional

26 Oct 2025

Mark

The area around the Palmer House is so beautiful. Mountains everywhere!!

Leisure Partner

10/10

Exceptional

22 Oct 2025

Caryn

Staff was the best. Friendly and welcoming. Filling breakfast to start our day. Rooms were spacious and well appointed.

6/10