Name: Veranda Resort Pattaya MGallery
Address: 211 Moo 1, Na Jomtien Soi 4, Pattaya, 211, Muang Pattaya, 20250, TH

10/10

Exceptional

16 Apr 2026

Haim

Beautiful p

10/10

Exceptional

02 Apr 2026

Nicha

Yes

10/10

Exceptional

05 Mar 2026

Jeremiah S

Everything about our stay was amazing. The food, the people, the beach, the pool, the location. Absolutely stunning and worth it!

Partner

10/10

Exceptional

30 Nov 2025

Kenneth

Superb Hotel. Would recommend.

Leisure Friends

10/10

Exceptional

30 Nov 2025

Kenneth

The stay was amazing and the staff were really friendly and attentive. Nothing was too much trouble. well done all.

Leisure Friends

10/10

Exceptional

14 Jul 2025

Edel

Very well located in Jomtien beach

Leisure Partner

10/10

Exceptional

28 Dec 2024

Anuradha

Excellent

It was an excellent property . Front office manager Ann was excellent in her service , nun of the restaurant was very good too and made us feel comfortable . It was worth it and very good . Overall very good and cooperative staff

Friends_and_family Family

10/10

Exceptional

28 Nov 2024

Kathryn

Cool hotel. Very modern look. Roght on beach with great pool.

Leisure Partner

10/10

Exceptional

02 Sep 2024

Timothy

Beautiful ocean view and so quiet!! Not crowded and staff was excellent!! Breakfast option was superb and well worth the extra charge!

Partner

10/10

Exceptional

15 Apr 2024

Em

The ocean view resort is worth the money. However, the noise from the hallway can be a bit distracting if you have noisy neighbors. The toilet was also a bit odd. Nevertheless, these don't take away from the overall experience.

Leisure Partner

10/10

Exceptional

14 Sep 2023

Pataravasee

Good

Leisure Family

2/10

Poor

02 Jul 2023

Tzuju

我訂了3間房.到櫃台辦理住宿時.櫃台跟我堅持只有2間房.要我自己打電話跟hotels.com確認
服務人員非常的差. 我拿訂房資料給她看.她說她看不懂.要我自己跟平台聯絡. 問題是平台根本不接電話.
讓我急死了. 最後櫃台人員又說有3間房. 但每間都不同房型.
我再給她看訂房資料. 3間都一樣價錢. 怎麼會不同房型....到最後她又說好吧. 同房型

隔天退房時.說我們有多人使用早餐. 問題是我們根本沒訂含早餐的住宿. 根本沒下樓用早餐. 退房時也是很糟糕
這飯店的人跟電腦都很有問題

Friends_and_family Family

6/10

Pleasant

24 Jun 2023

SOMRUETAI

The staff at the breakfast room in this morning made our family so angry and annoyed.

Leisure Family

10/10

Exceptional

17 Feb 2023

Robert

Must be the best hotel we’ve stayed in and to find a hotel with private beach front was even more special and rare in Pattaya

Leisure Family

8/10

Excellent

11 Feb 2023

Reto

Alles in allem gutes Hotel an ruhiger Lage

Schöner Pool, reichhaltiges Frühstücksbuffet, Top Wagyu Burger, feiner Thai Tee, allg. feines Essen. Wellness gut, Preise eher hoch für Thailand, aber gerade noch OK. In Walking Distance zu Strand Restaurants und 24h Einkaufsläden. Hotelstrand eher bescheiden, Liegen teilweise noch mit Hundespuren. Dürften etwas gepflegter sein. Im Zimmer kaum Ablageflächen/Stauraum für Kleider, sonst alles prima.

Partner

2/10

Poor

19 Sep 2022

Hoa

I DONT LIKE

Business_and_leisure Friends

8/10

Excellent

22 Aug 2022

Carole

We could eat to the restaurant but from our room we saw that the restaurant was empty!!!
It was completely weird!!!

Leisure Partner

8/10

Excellent

26 Jul 2020

Verified traveler

The view and the pool are superb

It had been great to so far. The food are great and staffs are mindful with theirs services.

Friends_and_family Friends

8/10

Excellent

13 Jun 2020

Verified traveler

Clean room and nice view but too clouded
Restaurant good view

Leisure Partner

4/10

Poor

11 Mar 2020

TL

The front desk person who checked us in misinformed us, which later caused a problem for us at the restaurant, which has a great view. The same staff member came storming into said restaurant and chewed us out before admitting it was his own error. We asked 3 times to meet and give feedback to the GM about this. No such thing was able to happen for us. While it’s a pretty hotel despite the copious amounts of mold on the poolside lounge cushions, we won’t be going back due to poor staff training and lack of accountability by management. There are too many other great places along the same stretch of beach.

Leisure Partner

6/10

Pleasant

17 Dec 2019

Joyce

Good to stay and hang outside of the hotel. Basic

Weather was great. Front desk manager JJ was super helpful . In general staffs are nice but not all are good in English and service is rather slow. The staff who checked me in gave me the wrong info on Accor members can get 50% off on food at restaurant - till when I was paying to. Find out only special members gets discount. Whatever . The hotel is basic not much amenities . The pool and chill out area is very nice and relaxing though. Food is just so so.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2019

Shannon

Beauty in Pattaya

Amazing Hotel, rooms were super big and clean. Sun sets are next level. Highly recommend.
HOWEVER... the address listed is wrong so I missed meeting and had catch transport every where as I booked based on location listed

Business

10/10

Exceptional

11 Nov 2019

Verified traveler

good & nice resort...

Friends_and_family Family_with_children

10/10

Exceptional

09 Nov 2019

LEE

Clean room & facility, kindly staff service, Safe in resort

Leisure Family_with_children

8/10

Excellent

06 Oct 2019

Verified traveler

The room was great ,but the carpet seem old and smell.

Leisure Family_with_children

8/10

Excellent

03 Aug 2019

Verified traveler

—————————————————————————————————————————————————-

Friends_and_family Family_with_children

6/10

Pleasant

22 Jul 2019

Verified traveler

Unexpected experience

My family (parents and sister) and I stayed for 2 nights 3 days. Arrived om Friday, there was a company group activity on the ground floor like a team buidling. Kind of surprise as I didn’t to this, it was noisy but we didn’t mind much. On second night — Saturday, there was a pool party managed by hotel with loud and noisy dancing songs. Also, we didn’t expect this too. Thought that hotel would be private, chilling, and peaceful type, may be we were wrong about it after all.
In term of cleanliness, on arrival day everything was fine. But on second day, sanitary bags haven’t refilled, empty can of cola left onthe desk, hair on floor.
The rest are fine, service mind staffs, and hotel ground and scenery were quite nice.
Breakfast got variety of food, taste is ok. Restaurant quite packed, there were additional tables due to high traffic.
Bunk bed — personally unpractical with low ceiling makes me feel suffocated. But bedding is good.

Family

10/10

Exceptional

15 Jun 2019

Verified traveler

Everything is good. The hotel has one rule of using pool towel and need to return it rightaway at the pool, not allow to take back to tge room. Its quite weird for mecspecially i have kids which need to walk back to the room with cold air. The staff should allow to take the towel back to tge room will be better care for customer.

Leisure Family_with_children

10/10

Exceptional

25 May 2019

Verified traveler

Good

It was good to relax

Family

10/10

Exceptional

09 May 2019

Verified traveler

Arrived at Veranda resort very early (9am) and was greeted by the extremely helpful Fon at reception. Fon managed to complete the check in by 10am. Thank you Fon for your friendly and accommodating service. The resort itself is beautiful... large, modern,cozy rooms, nice clean well equipped gym with steam room and a fantastic pool. Family mart close by and many restaurants a short walk away. Will definitely return to spend some more time in the future. Entire staff was very helpful, fun and friendly.

Leisure Partner

10/10

Exceptional

18 Apr 2019

Verified traveler

Nice place for relaxation! There’s also nice view at the restaurant

Leisure Partner

8/10

Excellent

28 Jan 2019

john

Pattaya

Swimming pool is very chilled, bar staff called X is very helpful and friendly. Food is very average and you can walk to nearby seafood restaurant

Partner

8/10

Excellent

22 Jan 2019

Ross

Great pool
Terrible beach dirty and not safe for children
Limited food available on site
Poor location as you need to take a taxi to go anywhere.
Stay was spoiled by poor management little things that could easily be fixed,
Like,
if I want to take some cereal back to my room for my 2 year old who was not up as we had a bit of a late night I was told no takeaway allowed. I would have to order room service and pay for it. Or when paying for the most expensive room in the place I should be able to have a lie in and not be disturbed by the noise of chairs and tables being dragged above our heads and making the room vibrate at 6am as they don’t know that you can put sliders on chairs and table legs in the restaurant above!! Despite several complaints completely ignored.

Family

8/10

Excellent

13 Jan 2019

Minh

Lovely resort for getaway

Lovely resort, very beautiful and comfortable. Only thing is it is far (about 20-30 mins) from pattaya city. I would suggest the resort should have a complimentary shuttle service. Also we stayed in a family suite which had a small private pool which had a plastic spoon and wet tissue in it which suggested it hadn’t been cleaned.

Family

2/10

Poor

07 Jan 2019

ts

I hate to complain about anything in Thailand but sadly staff had no idea what is going on at this resort. Only time in 20 years of travel in Thailand have I had such terrible service. The resort itself is beautiful
1. They cancelled our taxi to and from bangkok international airport . Reason: some unknown person cancelled it , they said!
2. Woke me up from deep sleep after midnight to ask me if i wanted to charge taxi at 630 am to room or pay cash! That ruined my sleep for the whole night
3. I decided to check out 1 day early and paid all my bills but they forgot to bill me for some drinks! I was embarrassed to find out that they hassled my other friends to pay for it when they checked out the next day
4. I left some drinks at reception to keep in their fridge , they were unable to locate it the next morning!

The staff were all pleasant enough but like my friend said, it's like fawlty towers. Someone in management there needs to up their standards. I am embarrassed to have recommended my friends to stay there based on our previous wonderful stay at Veranda in Chiangmai.

4/10

Poor

06 Jan 2019

Verified traveler

Uniquely, nice decoration& atmosphere also close the sea but far from main road

Leisure Friends

6/10

Pleasant

03 Jan 2019

Suwit

Good location by the beach. Staffs were busy during check in and weren’t attantive or informative enough to give Wifi password and I just expected more welcoming atmosphere during check-in.

8/10

Excellent

01 Jan 2019

ZK

Nice pool and view.

10/10

Exceptional

22 Dec 2018

Verified traveler

Nice swimming pool ,beautiful sandy beach and variety breakfast

Leisure Family_with_children

10/10

Exceptional

13 Aug 2018

Angel

The entire staff were so attentive, respectful and friendly. They made our stay worth it.

10/10

Exceptional

26 Jun 2018

Verified traveler

Excellent stay!

The property offers a direct access to their private beach in addition to the beautiful pool. Peaceful place and I simply loved my stay here.

Would love to visit again!

10/10

Exceptional

06 Jun 2018

Verified traveler

Good Design with Friendly Staff, Swimming Pool are beautyful

10/10

Exceptional

15 Jan 2018

Pam

Best Services, Staff friendly & overall good jobs

Feel welcoming at the start, receptionist are friendly & professional, good services, room & facilities are all good, we like the swimming pool which is not too deep & warm water. Breakfast is also delicious & variety, we couldn't eat it all. Overall is great. We definitely come back.

8/10

Excellent

09 Jan 2018

Paul

Nice hotel, not much to do near the hotel. Very small beach.

Partner

10/10

Exceptional

10 Dec 2017

Hathainut

Good hotel, nice people

I very like veranda hotel very much because there’re nice people. They alwayls ask me for helping.

10/10

Exceptional

31 Oct 2017

Force

nice room, view and many type of food in breakfast

10/10

Exceptional

14 Oct 2017

Kritchaya

Nice Hotel , Nice View and Nice Accommodation!

I went there during 7-8 Oct it's just a one night but I got very wonderful experience not just only from the accommodation but your staffs make it completely I couldn't remember all of the staffs name sorry.
lastly, I would love to recommend this hotel and I'll be back here again

8/10

Excellent

02 Aug 2017

Verified traveler

Nice hotel but food quality need improvements

Overall hotel is clean with nice view. Service is excellent. However, foods quality at I See Sky for Dinner was not as good as expected. The seafood cooked is below average ... poor than those served in food courts of other shopping malls near Pattaya.

Partner

8/10

Excellent

27 Jun 2017

Verified traveler

Pleasant Stay

It's an older hotel, however , rooms are large, clean and comfortable. Short stroll to BTS and the Silom night life district.

6/10

Pleasant

17 Jun 2017

Jean-Philippe

Overall was fine, we felt that the resort is trying hard - maybe too hard? - to live up to its lifestyle status, whereas we personally prefer a more rustic or traditional/Thai style, but that's us...
One point that we disliked is that the team left some PRC Chinese sing karaoke by the pool around noon, using those portable mikes linked to their smart phones. To have one of those ugly whales belting out Chinese tunes whereas regular people like us try to seek some peace and comfort over a short stay away from bustling Singapore is distasteful, to say the least. On another occasion, we went to \"I Sea Sky\" to watch the sunset and have a bottle of wine. We were told by the staff that we had to spend a minimum of THB 2,000 in order to be seated. We happily complied since we wanted to have some wine and enjoy the beautiful sea view. 10 mns into being there, a group of no less that 10 Thai people walked in and spent the next 30mns taking pictures of each other, yacking at length and blocking us from the sunset view. We moved table to put some distance between them and us. At no time did anyone of them order any drink, however they did spend 30 mns up there. There is a lack of leadership in this hotel, which shows in the staff demeanor: gentle as Thais can be, and inefficient all the same. This is a comment from someone who has spent years working in the hospitality industry in BKK. It would not take much to bring this place to the next level, too bad...

Family

10/10

Exceptional

08 Apr 2017

CHAT

Relaxing resort for family trip

Our family had good time to stay in the family suite at Veranda resort. The pool in the room is small but perfect for my 4-8 years old kids to play with especially when there's thunder storm outside. A lot of nice photo spot for beautiful family pix. The most memorable is the sunset, we could sit at the sunbed by the beach and enjoyed that beautiful scenery!

8/10

Excellent

24 Mar 2017

VIPAVEE

Good hotel bad & slow service. not worth to pay

5 stars hotel with 2.5 stars service.

10/10

Exceptional

19 Feb 2017

Verified traveler

Great hotel in affordable price. Very good for couples.

Partner

8/10

Excellent

16 Jan 2017

Edwin

Great resort, misleading location

Amazing resort! Beautiful property with a great staff. One major issue though.... their location on goggle maps through hotels.com is off by over 4 miles!! Spent over 2 hours trying to find it. It's not even situated on Jonteim beach and quite out of the way. and they'll charge you 500 baht for a cab which is ridiculous in Thailand.

Family

10/10

Exceptional

22 Aug 2016

Verified traveler

Good view, excellent room. I will come back agian sure.

10/10

Exceptional

04 Aug 2016

Verified traveler

Excellent hotel, quiet, modern and clean. Stunning pool and great rooftop restaurant to enjoy Jomtien sunsets.

6/10

Pleasant

02 May 2016

Verified traveler

My family stayed in Seascape Room. The room condition is okay. I was expecting more ocean view from the room, but it seem that most rooms can only have a side view of the ocean from the design of the buding.

6/10

Pleasant

16 Nov 2025

Tsz yan

Staff is fine but the facilities are old and drainage have some smell

10/10

Exceptional

05 Oct 2025

Jeerawan

War gut!

Leisure

6/10

Pleasant

31 Jul 2024

Edyta

Comfortable Rooms, Disappointing Service

The hotel and rooms are quite nice, with large and comfortable beds. Breakfasts are also good. However, I found the level of service from the staff to be quite average, with little effort put into the reception and restaurant areas. Lady serving soups was very kind and knew how to smile and engage in conversation, unlike the rest of the staff. We had to leave early because our daughter fell ill, and when we asked if we could get a refund, we were, of course, denied. There was absolutely no human understanding. The hotel seems to cater primarily to Chinese guests and prioritizes them, while Europeans, being fewer in number, are given less attention.

Friends_and_family Family

8/10

Excellent

10 Jan 2024

Hsiao Han

櫃檯服務人員很貼心幫了很多忙

Friends_and_family Friends

6/10

Pleasant

07 Aug 2023

Hou Ling

22/7住了1晚，前台給我們一間樓層的最尾房，對正一道灰黑色的走火門，房間入面的燈就算全開也比較暗，尤其是洗手間，電視機附近的用品還有污跡，露台景觀很一般，真的大打折扣。向前台反應，即給我們換同層另一間同房型的房間，這間感覺比較舒服，光猛，清潔，景觀也比較好。對於酒店的安排真有點不明白及失望，既然有比較好的房間也不給客人。

4/10

Poor

26 Jun 2023

SOMRUETAI

พนักงานไม่ค่อยรู้เรื่อง ห้องพักมีความชื้นและไส้ในของหมอน จับตัวกันเป็นก้อน ปลั๊กบางตัวในห้องพักใช้การไม่ได้ จะอาบน้ำอุ่นต้องใช้เวลาค่อนข้างนาน โดยรวมไม่ประทับใจกับการเข้าพักในครั้งนี้

Leisure Family

10/10

Exceptional

11 May 2023

HOK YEUNG

酒店偏舊，但設備齊全、配套完善

8/10

Excellent

31 Dec 2022

Totti-Mikael

Mukava, rauhallinen hotelli.

Jomtienin etelä-päädyssä oleva rauhallinen hotelli. Jomtienin rantakatu kävelyetäisyydellä. Henkilökunta palvelualtista ja ystävällistä. Hyvä perusmuotoinen kuntosali. Kaksi pientä ruokakauppaa hotellin portin yhteydessä.

Friends_and_family Family

6/10

Pleasant

13 May 2022

Kullita

พนักงานบริการยังไม่ประทับใจ

ที่พักยังไม่สมกับราคา

อาหารเช้าโอเค

ครั้งต่อไป คงขอผ่านก่อน

Leisure Family

8/10

Excellent

04 Jan 2022

Jittikarn

พนักงาบริการดีมากๆ โดยเฉพาะห้องอาหาร แต่รสชาติอาหารต้องปรับปรุง ห้องพักสะอาด พนักงานทำความสะอาดมรรยาทดี วิวดี แต่ผ้าเช็ดตัว เก่าและ ดำ โรงแรมบรรยากาศดี จอดรถสะดวกสบาย

Leisure Partner

10/10

Exceptional

14 Jun 2021

PRANGTHIP

โรงแรมดีพื้นที่ส่วนกลางรองรับผู้เข้าพักได้ไม่มากพอ

ทางโรงแรมมี Service Mind ที่ดี แต่สำหรับจุดที่เป็นไฮไลท์มีความกระจุกตัวค่อนข้างมาก เพราะคนมายืนรอถ่ายรูปกันเยอะ ทำให้คนที่มานั่งทานข้าวตรง Sky View ไม่ได้รับความสงบเท่าที่ควร

สระว่ายน้ำสวย แต่พื้นที่รองรับมีไม่เพียงพอกับปริมาณคนที่มาพัก บริเวณหน้าหาดไม่สวย และน้ำไม่ใสค่ะ เวลาน้ำขึ้นก็จะขึ้นมาถึงขอบเขื่อนที่ทางโรงแรมกั้นไว้ด้านหน้า ไม่สามารถลงเดินเล่นได้ปลอดภัย

Friends_and_family Family

10/10

Exceptional

05 Apr 2021

Michael

Mycket trevkigt design hotel. Häftig pool med magisk solnedgång

Partner

8/10

Excellent

30 Dec 2020

MASAYA

ロケーション最高！

Partner

4/10

Poor

29 Nov 2020

SEIJI

５つ星を謳うには、社員教育がそのレベルではない。

年間１０回ほどパタヤに小旅行するが、今年最も残念。設備は良いが、社員がそれに追いついていない。大きな問題があり、ジェネラルマネージャーからもお詫びの手紙をもらったが。インターコンチネンタルの方がやはり良かった。
①設備：小規模だが良い。(部屋のPrivate-poolは良い)
②部屋：高額なので、それなり。
　アメニティ：普通（トイレット紙を要求する迄補充しない）
③朝食：普通のブッフェ(時間毎にGroup分けは良い)
　　　　※コロナ禍で無料でなければ、不要。
　　　　　インターコンチネンタルは、有料でもOK。
④掃除：部屋掃除してなかった日あり。(適当さが出る)
⑤スタッフ間連絡：無し（タイ語で丁寧に依頼→客の私物を破損する致命的ミスを犯す）
⑥インスタ映えには良いホテル：個人的には興味無し

HOTELとは、設備だけではないと、改めて認識。

Friends_and_family Family

8/10

Excellent

30 Jun 2020

Chanarong

เยี่ยมมาก

ที่พักสะอาด วิวดีครับ

Partner

8/10

Excellent

14 Jun 2020

Nat