Name: Hotel 101 – Manila
Address: Edsa Extension, Mall of Asia Complex, Pasay City, Manila, 1300, PH

6/10

Pleasant

20 Jul 2026

Arlene

No towel and it’s so stink the kitchen drainage it’s ok! For the price they should do it better

Family_with_children

8/10

Excellent

19 Jul 2026

Myleen Therese

Its pretty good hotel that was close to the Mall of Asia.

Partner

10/10

Exceptional

18 Jul 2026

Irene

Enjoyed our stay.the 14th floor staff was wonderful

Partner

10/10

Exceptional

14 Jul 2026

Jennifer

The best staff and the best location for entertainment and close to MOA walking distance. Every time that we in the Philippines, this is our number 1 Go place to stay in Manila. It’s just because it’s so close to everything, access wise for everything. My four kids loves it because we can just walk anytime we want to go eat at Moa and plus is there’s a 24 hours Jollibee outside 101. Thank you

Family_with_children

10/10

Exceptional

14 Jul 2026

Yunmi

Clean and nice staffs

Self

10/10

Exceptional

11 Jul 2026

Greyfresal

Recommend nice room and breakfast

4/10

Poor

11 Jul 2026

Jesus Cris Jr Obtera

I did not like the tidiness of the room. The room was not that clean. The area is really close to the shopping center. Location is excellent. Customer service is excellent.

Self

6/10

Pleasant

10 Jul 2026

Christian Rey

Staff was helpful and friendly. You feel safe because of the security.

Family

2/10

Poor

10 Jul 2026

johan

The breakfast buffet has a flies flying around the restaurant. The bathrooms drain is slow so when you shower the water is sitting in your feet. No towels, robes while the other room i booked at the same time had it.

Family_with_children

6/10

Pleasant

09 Jul 2026

ANALIZA

The Hotel staff, particularly from the front desk and housekeeping,are very accommodating, helpful and kind.

Family_with_children

10/10

Exceptional

08 Jul 2026

Marivic

clean room and friendly staff. breakfast is good and nice heated outdoor swimming pool.

Family_with_children

10/10

Exceptional

07 Jul 2026

Arneil

Good

Family

8/10

Excellent

06 Jul 2026

Douglas

Pool. Was. Very. Good And. Room. Was. Clean

Self

6/10

Pleasant

06 Jul 2026

Sean

Rooms are outdated, however the staff is very attentive and engaging, I feel safe with the security team.

Partner

10/10

Exceptional

05 Jul 2026

Jojie

The room was clean and tidy. The staff were super friendly and helpful. The breakfast buffet was affordable and very good. This was the second time we booked a stay at the hotel and we always have a great experience. Saved the place to my favorites!

8/10

Excellent

05 Jul 2026

Benjamin

Staff with very good customer service.

Self

8/10

Excellent

05 Jul 2026

Sander L

The staff is very helpful and the lobby is nice & clean

Partner

8/10

Excellent

04 Jul 2026

MARIA

Service is excellent! Staff are very friendly and acts quickly to my requests. Rooms clean but needs maintenance. Floor tiles are broken. There is leaking from our bathroom ceiling. Window blinds needs replacement as there are signs of tears

Family_with_children

6/10

Pleasant

02 Jul 2026

ANALIZA

Location and friendly staff.

Family_with_children

8/10

Excellent

02 Jul 2026

Erik

Only stayed the one night, but bed was comfortable and the ac was great. Shower head could use a little more pressure coming out though.
Staff was very helpful and courteous.

Hotel is very close to MOA, about a 7-10 minute walk.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Jo Ann

There hallway tiles that needs repairs and e don't have towels in the roo. When we checked in. It took a whime before they send us one.

Family

10/10

Exceptional

30 Jun 2026

Ann Rose Aquino

Very good stay, I can stay again.

Self

4/10

Poor

30 Jun 2026

Roberto Jr

Excessive road noise particularly during daytime. Can't get proper nap on day time and sleep in the evening.

All staff were helpful and friendly except for one at the front desk name Jing. Very inconsiderate, unhelpful, and unfriendly. She supposed to play a crucial role being at the front desk and she doesn't really have a concept of what good customer service is all about. I'm a traveler came 10am, very unwell and tired that day. I need an early check in even if have to pay extra. But I have to come back from time to time if there's rooms available and she keeps saying nothing without trying, without picking up the phone or calling any colleagues to ask. Until I had enough at 1pm, please call your housekeeping. And thats when she did and I got it. I had to push her to try. That's really frustrating.

Poor maintenance. Broken floor tiles on the 2nd floor. Washroom door showing some wear and tear.

Bathroom towels are getting old.

Broken air-conditioning at the lobby so it was exhaustingly hot while waiting for my room to available.

The only good thing about this hotel was, it's close to the airport and moa.

Self

10/10

Exceptional

30 Jun 2026

Eliza Marie

Excellent service! We really enjoy our stay.

Family

6/10

Pleasant

30 Jun 2026

Rowena

The overall stay was good, but the check- in process was very disappointing. The official check-in time is 2 PM, and we arrived at 1:30 PM. We understood that we might have to wait until 2 PM, but we didn’t received our room until 2:45 PM, which was frustrating after a long trip.

To make matters worse, there were no towels in our room. When we asked the staff, we were simply told “to follow”, the towels weren’t delivered until around 7PM.

Other than these issues, everything else about our stay was fine. The hotel itself was nice, but the check-in process and the delay in providing basic room amenities definitely need improvement.

10/10

Exceptional

29 Jun 2026

Melody

Nice place and good breakfast

Family

10/10

Exceptional

29 Jun 2026

Ron

Too many cockroach pls call pest control

Self

10/10

Exceptional

29 Jun 2026

Jing Rose

Room was clean this time :) thank you hotel 101 til my next vacation stay.

Family

10/10

Exceptional

29 Jun 2026

Carolyn

Perfect on all of the above

Partner

10/10

Exceptional

28 Jun 2026

jovencio

short stay i like the room we have good breakfast surely comming back

Partner

6/10

Pleasant

28 Jun 2026

Chona

Staff and location

Family

8/10

Excellent

27 Jun 2026

John

EVERYTHING

Partner

4/10

Poor

27 Jun 2026

Judith

Shuttle is not free. Room is clean but not well maintained as the shower is dilapidated with shower head unsteady and loosened, toiletries holder is rusty and broken. No rags or towel were provided and i have to call 3 times and only given on our second day. Food for breakfast is average. U call the front desk or housekeeping unguaranteed when they take ur call.

Family_with_children

4/10

Poor

25 Jun 2026

Jing Rose

My room was really bad mold in the bathroom and dust by the air conditioner :( im prayer for better room for my next 2 nights stays coming up this weekend..

10/10

Exceptional

25 Jun 2026

Opifilia

I like the hotel property. Staff very kind. The one thing i donk like . The check in time i have to wait till 2pm to check in . So im too tired due to my travel and long trip.

Self

10/10

Exceptional

24 Jun 2026

Sabrina

Great location and lovely staff!

Family

6/10

Pleasant

23 Jun 2026

Raymond

Convenient location and very close to shopping areas. The breakfast buffet was good. Additionally, the staff was amazing.

Self

6/10

Pleasant

22 Jun 2026

Jonathan

No bathroom accessories when we came in.

4/10

Poor

22 Jun 2026

michael

Breakfast was bad. Not refilling buffet food when out.

Partner

8/10

Excellent

22 Jun 2026

Othello

Great stay

Business

10/10

Exceptional

20 Jun 2026

Marilou

I love the swimming pool, friendly with kids. Its a good location near the biggest mall in the Philippines. Accessible to all. Friendly and helpful staff.

Family

10/10

Exceptional

20 Jun 2026

Wilma P

The staffs are very professional and welling to assest thieir clients when needed for assistance. .

Family

2/10

Poor

19 Jun 2026

Bader

So dirty and hot

Family_with_children

2/10

Poor

19 Jun 2026

Abdulaziz

The room was so dirty and the breakfast was low grade …. Hot lobby hot rooms and have smell inside the rooms

Family_with_children

6/10

Pleasant

19 Jun 2026

John Lawrence

What idont like is that when we arrive we dont have bath towels

Partner

10/10

Exceptional

19 Jun 2026

Steve

everything iş good staff clean room very nice staff employees very professional

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Mary Anne

Overall it was a good experience

Family_with_children

6/10

Pleasant

18 Jun 2026

manny

Just right for the price.

Self

8/10

Excellent

17 Jun 2026

Virginia

The room is clean and newly renovated

Friends_and_family Family

6/10

Pleasant

17 Jun 2026

Richardo

There were no towels during the first 3 days of my stay. According to them the contractor has not delivered them. So they just gave me a robe. Second the toilet and bathroom not cleaned well n not well maintained, there were cockroaches from the sink and bathroom drain.

10/10

Exceptional

17 Jun 2026

Elaine Gay

Staff service is just exceptional. Very polite and always welcoming. Rooms were quiet however not as well maintained. Had signs of wear and tear, but managed to get decent sleep. I say reasonable pricing overall.

Family

6/10

Pleasant

16 Jun 2026

Aimee Lynn

Stay here for one night. The hotel staff is very helpful and respectful. The property cleanliness is ok, noted cracked on the floor outside the elevator and noted cracked on the floor tiles and the hotel just sealed with tape. The room is ok, with microwave and fridge. The bed is comfortable. The thing we dont like is the bathroom has smell and molds on the shower tiles. the location is very good, near the mall and restaurant. Near the airport. The hotel is only good for an overnight stay.

Family_with_children

10/10

Exceptional

16 Jun 2026

Emil Tabios

nice

Self

6/10

Pleasant

15 Jun 2026

Mary Cris

Staff are approachable. But the room smells like cigarettes, but when we report it, they take note of it and make sure to do what they need to do. Facilities are good. Swimming pool is friendly with kids.

Family

8/10

Excellent

14 Jun 2026

Luz

Staff are very helpful, place is clean but can do much more to keep the place cleaner. Great location for traveller.

Family

10/10

Exceptional

14 Jun 2026

Marites

People are so friendly

Self

10/10

Exceptional

14 Jun 2026

Teodolfo

The staff was helpful. It's in close proximity to SM MOA. Jollibee was just next door.

Family

10/10

Exceptional

12 Jun 2026

Aubrey

Good stay

8/10

Excellent

11 Jun 2026

Mary Cris

Staff are approachable and helpful. Clean room. When you request something, they immediate response.

Friends

10/10

Exceptional

10 Jun 2026

Sonia

.

2/10

Poor

09 Jun 2026

huchang

방을 여러개 잡았습니다.모든방이 타월이 없습니다.타월받는데 몇시간 걸림니다.직원들 응대도 불친절합니다.웬만함 다른데 가세요

Friends_and_family Friends

8/10

Excellent

08 Jun 2026

Carson

Room didn't have towels or

4/10

Poor

07 Jun 2026

Darling

Location is near shopping mall and airport. The staffs were excellent. Wifi connection is terrible.
The room has a lot of flying bugs. The entire bathroom floor will get wet after you shower. Breakfast buffet is not great also.

Family

8/10

Excellent

07 Jun 2026

Tim

Staff is friendly. The restaurant attached to it is nice with helpful staff and good food. Pool is nice. Internet is spotty at best in the rooms....

Family_with_children

10/10

Exceptional

06 Jun 2026

Joy

It was great for us. Very welcoming

Partner

8/10

Excellent

05 Jun 2026

ROSALIE

Room was clean. Staff were helpful. Breakfast was good. The only negative, our room had no towels when we came in. Then when we asked for 3 because 3 of us were staying, they would only give us 2. C'mon! Never heard of more than 2 people in a room?

Family

4/10

Poor

05 Jun 2026

Alejandro

When I got there they set me up at the 11th floor. Once I got to my room the WiFi had poor connection and no bathroom towels. I called the front desk. What I was told there is no bathroom towels I had to wait after 8pm for some towels. Well I did see housekeeping cleaning a room and I asked them for some towels and they happily gave me some towels....the constant WiFi issues I requested a room change...the front desk did change rooms for me ended up at the fifth floor. From there no television signal. I gave up. I lasted there 4 days. Annoyed. But it was fine only reason because the convenience of the moa mall....

Self

10/10

Exceptional

05 Jun 2026

Steve

every thing is amazing clean and very nice people very clean room

10/10

Exceptional

04 Jun 2026

Ruby Joy

I love how welcoming the staff are. The place is clean and they do housekeeping everyday. Their food choices in breakfast buffet are great. Recommended for people traveling since the airport is just near. There’s a lot of malls around the place too.

8/10

Excellent

03 Jun 2026

Jennefer

I liked that the hotel is within walking distance of SM MOA and less than 30 minutes from the airport, which made it very convenient. The staff were friendly, accommodating, and helpful throughout our stay. However, upon check-in, there were no towels available in the room, and there was no bath mat or rug for the bathroom floor. Despite these minor inconveniences, our overall stay was pleasant, and I would still consider staying here again.

Family

6/10

Pleasant

03 Jun 2026

Marilou

We checkin at the hotel around 3pm and stayed for 3nights, there's no towels and hand towel provided in the room when we arrived. I called and reception told they were run out and will provide soon after. We explore MOA and come back at night 10:30pm and still no towels to be used for shower and need to call the reception for towels and have to wait for 15 minutes. They dont provide face clothes and their towels and hand towel were old and worn out with loose threads.The next day, housekeeping make up our room and remove all towels and hand towels without replacing and need to call again for replacement. The wifi is very slow and hard to connect.
On the positive side, location is good and walkable to mall of asia. Breakfast is ok and has variation everyday. Cleanliness is ok. Staff is helpful and accommodating.

Family_with_children

6/10

Pleasant

01 Jun 2026

Rolando

The check in was quick. The staff are very courteous and helpful. I like the location as it is close to everything. What is frustrating is when we got into the room was there were no towel at all and bathroom floor mat. The note on the room says u have to call the customer service if u need towel and the like. First time we experience this. Towels should be provided automatically before the guests checks in

Partner

6/10

Pleasant

31 May 2026

Grace

We stayed for 2 nights and killed 3 cockroaches. No towels in the bathroom I have to ask in the reception. But the employees are nice. Good location.

Family_with_children

10/10

Exceptional

31 May 2026

AHRSEE

My room has always been kept clean. Breakfast tastes really good. The staff are friendly even the security guards at the hotel. I would stay here again.

Family

8/10

Excellent

30 May 2026

Maria Rebecca

There were no towels in the room when we checked in and the street noise was loud and made it hard to sleep

Partner

6/10

Pleasant

30 May 2026

Necipura

3 weeks ago I stayed in the hotel with sisters
Everything was fine. Yesterday there were no towels.Shampoo & conditioner were not refilled
Not happy about it.

Family

8/10

Excellent

30 May 2026

John

The hotel is great value for the money. Staff are very friendly and helpful. Close to airport for commuting. Pool is adequate and very clean, with some building shade. Good lounge chairs on pool deck. Grab a cabb available in lobby. I stay there every time I pass through Manila

Partner

4/10

Poor

30 May 2026

Rochelle

Room was okay bathroom has mildew and the tiles to the room entrance has cracks and was only put in a scotch tape lol buffet not much selection.

Family

10/10

Exceptional

28 May 2026

Aldrin Edgardo

Friendly staff and always attentive

Family_with_children

2/10

Poor

27 May 2026

Michele

I had just finished travelling 32 hours and was given a room facing a busy street. I had 0 sleep as the windows were not soundproofed. I had a way better stay at Hotel 101 Fort, this one at MOA was not as nice.

Self

10/10

Exceptional

27 May 2026

aaron

Ok

Friends

6/10

Pleasant

27 May 2026

Randy

It just dated and needs an upgrade, it’s sold on clean and necessities

10/10

Exceptional

27 May 2026

Felix

Room well kept and clean. Staff all friendly and very professional and the breakfast is really good.

Partner

2/10

Poor

26 May 2026

rafael

The internet is poor and the towel is late. The food was okay but the bread is not. The only good thing is the check in. Im not coming back lol

Self

10/10

Exceptional

25 May 2026

Gloria

The hotel is clean, staff are very friendly and accommodating it starts from guard, reception , baggage assistant and domestic. Overall, I had a comfortable experience and i will be coming again next time. Thank you all.
Just the food for breakfast if they can have more Filipino breakfast food like tosino, longganisa, tapa. And keep the arozcaldo as permanent because it's yummy.

Self

2/10

Poor

25 May 2026

Marissa

We asked for towels and apparently they didn’t have any to give. Do not recommend to stay here. They didn’t bring the towels till 9 pm. Not a good experience.

Family

8/10

Excellent

24 May 2026

Stephanie

Nice basic hotel very close to the mall , close and convenient to the airport .

Friends

10/10

Exceptional

24 May 2026

arnold

it a wonderful day to stay

Partner

2/10

Poor

20 May 2026

Christian Paul

The hallway had an unpleasant smell, and the floor was damaged. I noticed several broken tiles that were only covered with tape, which felt unsafe, especially for kids who could easily trip over them. The room also had a moldy smell upon arrival. In addition, there were no towels provided when I checked in, and I was informed that they would only be available by 7 PM And wifi is terrible i can barely search using the wifi.

Self

8/10

Excellent

19 May 2026

AHRSEE

The hotel needs update but

6/10

Pleasant

17 May 2026

Nicanor

Over priced! The good is the location.

Self

10/10

Exceptional

15 May 2026

Gary

Very friendly staff, location within walking distance to MOA. Very satisfied with my stay there

Self

8/10

Excellent

14 May 2026

Gerald

Everything was great

Partner

8/10

Excellent

14 May 2026

Kenneth

I always stay at this Hotel while in Manila but I always have problems with never having towels in my room when I arrive. People in charge of the towel service are horrible at their job.

Partner

8/10

Excellent

13 May 2026

Jeanet G.

Great location, reasonable price for a stay.
Location is prime walking distance to Mall of Asia.

4/10

Poor

12 May 2026

rosita

I never get to used breakfast and was charged for it. Charge with Expedia was different at the counter, the hotel charge me more.

Friends

2/10

Poor

11 May 2026

JAY MARVIN

On the day that I checked-in, there were no towels in my room…not even a tiny piece. The housekeeping department told me that their towel supplier came in late. Several hours later, a housekeeper knocked on my door and provided me one piece of bath towel and a robe. I tried to understand the situation at first.
However, on my 3rd day when I asked that my room be cleaned, they never replaced that one piece of bath towel and robe that I’ve been using since I checked-in. And so I had to re-use these things since no one was answering the housekeeping department phone when I kept calling, hoping to get an explanation as to why they still don’t provide enough towels, three days after. For this second blunder, I thought it is no longer acceptable. If a hotel cannot provide the most basic things, then why does it still operate ?

Self

10/10

Exceptional

11 May 2026

Robert

This a a basic plus hotel that is worth the money. I stay at both fancy and plain hotels during my trip. Hotel 101 is useful as an inexpensive place to stay while transitioning.

The staff is great, room clean and comfortable, but it is not a 5 star hotel and is not pretending to be. I stayed there 2 different times and would stay there again under similar circumstances.

Partner

10/10

Exceptional

10 May 2026

Bart

The stuff was great very convenient being close to SM Mall of Asia and the airport. Really thankful for the front desk person to recommend seeing the show at the solar.

4/10

Poor

09 May 2026

helen

The staff were accommodating. The outdoor pool is crowded, making swimming difficult. The room was so small. The air conditioner wasn't working properly, and you couldn't adjust the temperature, which was so cold. The TV wasn't working, and there was a smell from the toilet.

Family_with_children