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Cityblue Creekside Hotel & Suites, Mombasa

Mombasa · Kenya

Nyali RoadView location

8.0/10Excellent208 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort8.0/108.0
Condition7.6/107.6
Neighborhood7.6/107.6
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cityblue Creekside Hotel & Suites, Mombasa

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and plasma televisions.

Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Read more about this hotelShow less

With a stay at CityBlue Creekside Hotel & Suites, Mombasa in Mombasa, you'll be within a 5-minute drive of Mombasa Marine National Park and Haller Park. This family-friendly hotel is 2.7 mi (4.3 km) from Mamba Village and 2.9 mi (4.7 km) from Wild Waters.

Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 AM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 12 per person
    • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
    • Rollaway bed fee: USD 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Swahili

    English

    French

Nearby attractions

English Point Beach 2.8 km / 1.8 mi
Mombasa Marine National Park 2.8 km / 1.8 mi
Mombasa Island 3.4 km / 2.1 mi
Sikh Temple 3.5 km / 2.2 mi
Shree Cutch Satsang Swaminarayan Temple 3.7 km / 2.3 mi
Jain Temple 3.8 km / 2.4 mi
Mamba Village 4.2 km / 2.6 mi
Two Tusks 4.2 km / 2.6 mi
Wild Waters 4.5 km / 2.8 mi
Holy Ghost Cathedral 4.6 km / 2.9 mi
Fort Jesus 4.9 km / 3.1 mi
Haller Park 4.8 km / 3 mi
Nyali Beach 6 km / 3.7 mi
Mombasa beach 6.2 km / 3.9 mi
Leven House 6.2 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
Show 38 more facilities & services
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Gym
  • NewspapersExtra charge
  • Luggage room
  • Clothes dryer
  • Electric kettle
  • BarExtra charge
  • Restaurant: 2
  • Non-smoking area
  • Poolside snack bar
  • Banquet hallExtra charge
  • Air conditioning in Restaurant: 1
  • Breakfast room
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Outdoor saltwater pool: 1
  • Children’s swimming area
  • Sun loungers
  • Children playground
  • Breakfast
  • Half BoardExtra charge
  • Full boardExtra charge
  • Early Check-inExtra charge
  • Early departure
  • Identification card at arrival
  • Cash Free
  • Sustainable building
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GARDEN VIEWDOUBLE • DELUXE GARDEN VIEWDBL.DX-GV

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    DOUBLE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE POOL VIEWTWIN • DELUXE POOL VIEWTWN.DX-VP

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    TWIN DELUXE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    DOUBLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    Room DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEWROO.VP

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    Room POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GARDEN VIEWTWIN • GARDEN VIEWTWN.GV

    Photos are not available for this room type.

    Cityblue Creekside Hotel & Suites, Mombasa

    TWIN GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cityblue Creekside Hotel & Suites, Mombasa

8.0
Excellent
208 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.6 /10
Neighborhood
7.6 /10
Amenities
7.6 /10
75 reviews shown
2/10
Poor
27 Jun 2026
Marisa
I will never stay here again. I had a problem in which I got terribly sick from the food and all they offered was $10 off. When I had an issue, they were trying to hold my stuff hostage until I paid as if I ever said I wasn't going to pay. The food sucks too. Don't go here.
Self
10/10
Exceptional
14 Jun 2026
Emmanuel
I enjoyed my 3 night's stay over the weekend and an extended checkout on my last day at a fair price. The food was excellent and the staff were friendly and helpful. I'd definitely return! Highly recommended!
Self
10/10
Exceptional
11 May 2026
Rashid
Big and comfy rooms, staff was very helpful
Self
10/10
Exceptional
11 May 2026
Melanie
Convenient, reasonable price, front desk pleasant
Self
8/10
Excellent
21 Apr 2026
Jamie
This is a great place to stay on a budget. The staff is great and the breakfast was amazing! There is some noise from the street if you’re a light sleeper.
Partner
10/10
Exceptional
15 Apr 2026
Khamis
The staff are friendly and helpful, the spaces are clean and spotless, and there is a free and comprehensive breakfast menu composed of local delicacies and foreign options (I highly recommend chechebsa).
Self
8/10
Excellent
22 Mar 2026
Angela
Respectable older property. Clean, spacious apartment with 2 balconies. Fresh Meals were cooked to order. Customer service was great from the front desk clerk, restaurant staff and man who helped with baggage... served us fruit juice upon arrival. Breakfast was prepared for our 3:00 am departure! CityBlue goes beyond the call of duty regarding customer service :)
Partner
8/10
Excellent
17 Mar 2026
Melanie
The only thing I did not like was the buffet service for breakfast. They could serve the hot drinks and keep the food warmer. They can come bring the bill versus you going to pay. Lots of wasted time sitting doing nothing when they can be serving. Other than that front desk was quick, polite. Waiters at poolside could be more attentive. Overall impressed for price and location. Would stay again
Friends
4/10
Poor
23 Feb 2026
Sudi
When we checked in at night, No toiletries in the bathroom, we had to wait for the next day to get them. The toilet seat was not flashing down anything at all, the balcony doors were not closing shut and needed to be fixed as well. Early in the morning while jet legged, workers were fixing the roofs which was so loud it woke me up. Purchase your own water to drink people, because if you ask for any water. They will say the house keeper gave you water. Even when the house keeper forgets to give you water. I had to check out 2 days early from the hotel and no refund for 3 days.
Leisure Family
4/10
Poor
14 Feb 2026
Lydia
Great staff, exceptional customer dervice.
Broken doors, dirty floors, old rusty broken toilets.
Business_and_leisure Family
8/10
Excellent
10 Feb 2026
Deb
Yes very nice clean room with a view over the garden, creek and pool.
Leisure Partner
10/10
Exceptional
28 Jan 2026
Mohammedyare
Wonderful place to stay and nice people
10/10
Exceptional
23 Jan 2026
Hana
Beautiful rome, everything is perfect.The view is beautiful.The star is wonderful
10/10
Exceptional
27 Nov 2025
BISHARO MOHAMED
Staff, Rooms, Beach, view, value 10/10,
Family
6/10
Pleasant
14 Nov 2025
GILLIAN
Average hotel. Very basic facilities even in a superior room. Breakfast options were limited and not of international standards.
Friends_and_family Family
6/10
Pleasant
13 Nov 2025
Ralph
The hotel is in need of updating and repairs.
Business_and_leisure Partner
10/10
Exceptional
13 Nov 2025
Neil
We were allocated a very spacious room with 2 4 poster beds . Also had a sunny balcony on the mornings
Rooms were cleans every day with fresh towels and free bottles of water supplied
Leisure Partner
10/10
Exceptional
08 Oct 2025
Philip
Very nice and spacious rooms. Great location for either Nyali or Mombasa. Only drawback is there's a lot of street noise for the apartments in the road side (but very quiet on the water side).
10/10
Exceptional
28 Sep 2025
Sam
Lovely, spacious, clean rooms
Staff couldn’t do enough for you
Partner
8/10
Excellent
05 Sep 2025
Robert

Disappointed

The AC in the room didn’t work for two days. Each time they said, they fixed it and walked away and in 15 minutes later it didn’t work. Cold showers for two days.
On the third day, they finally moved us to another room. This space is easy very good, but this time I was very disappointed. Maybe new management
Friends_and_family Family
10/10
Exceptional
26 Aug 2025
Nathan
Great clean well kept hotel with water views, monkeys climbing on the balcony, walking distance to grocery and shopping. The restaurant was great, well staffed and friendly all around. This was my 5th hotel on my trip to Kenya and the best overall. It was right on the bridge so transportation was easy as walking outside. I extended my stay.
Leisure Partner
10/10
Exceptional
12 Aug 2025
Douglas
Everything one could hope for in a first stay in Mombasa
Leisure Partner
10/10
Exceptional
20 Jul 2025
Esther
Every thing is good
Business Partner
10/10
Exceptional
15 Jul 2025
Karen Lee
Great overnight stay, with very friendly staff.
Partner
10/10
Exceptional
08 Jul 2025
Brigitte
Convenient location from town centre, great selection of Swahili food for breakfast, nice pool bar with a great cocktail selection, excellent staff
Business Self
8/10
Excellent
08 Jul 2025
Richard
Beautiful serenw environment
6/10
Pleasant
20 May 2025
Tasneem
Paid for creek view room but hotel tried to give a room in the basement after fighting with they gave a room but not totally satisfied.
Leisure Self
8/10
Excellent
04 Apr 2025
Allison
Nice view on water side… but hotel is dated staff is good smells very mouldy.
8/10
Excellent
05 Jan 2025
Sally
Our 2 days Was okay. The bathroom had stains that can be removed with some stains remover the bed was a bit dusty and the noisy was too loud till midnight. But Friendly helpful staff and lovely breakfast thank you..
Business_and_leisure Partner
10/10
Exceptional
09 Dec 2024
COLLINS
The food was just great ! Kitchen people knowledgeable . Tips allowed ?
10/10
Exceptional
21 Nov 2024
Farina
The hotel is very good and we had a suite overlooking the sea onthe 5th floor.
Outstanding service from all staff, especially Irene on front desk and Raheem the manager.
Thank you for a wonderful experience.
Partner
8/10
Excellent
10 Nov 2024
paul
Great place
Leisure Family
8/10
Excellent
30 Oct 2024
Kemp
OK place
Business_and_leisure Pet
10/10
Exceptional
21 Oct 2024
Mateusz
We spent one night at this hotel before the safari trip. We were given a better room. Overall impression very positive.
Leisure Partner
10/10
Exceptional
15 Oct 2024
Evelyne

OUR WEEK LONG SAFE HAVEN!

Cityblue Creekside gave us such lovely memories. We spent a week with them and the photos didn’t prepare us for the beauty we found. Amazing ambience… the food was prepared with so much love and the staff was more than helpful and polite. Please reward Fatima she was absolutely amazing! But every single member of staff that catered to us was exceptional! I am already telling my friends about you so keep the standards high! I was skeptical as I booked but I am glad I did because the experience was phenomenal!
Partner
6/10
Pleasant
06 Oct 2024
Isaac
Good for business travellers who have meetings in Nyali area.
Business Self
10/10
Exceptional
07 Sep 2024
Tammy
After leaving another property because it didn’t meet my standards, my boyfriend recommended this hotel.
When we pulled up, I already knew we were in for a treat!

The front desk personnel was so pleasant and treated us like royalty. The room was GORGEOUS and overlooking the creek which made for a wonderful view.

The pool was refreshing, the drinks were refreshing and the food was exceptional! Thank you for making Mombasa memorable for us! I will definitely stay here again when I’m on this side of the world. 10/10!!!
Leisure Partner
2/10
Poor
26 Aug 2024
Fauzia
The ocean is polluted , alot of pungent smell around the pool area . Not many food options , no snacks available at tea time . The overall condition is below average .
Friends_and_family Family
10/10
Exceptional
02 Aug 2024
Tehetna
I had a good 3 day stay at the hotel. The staff were really nice and very helpful!
Leisure Friends
10/10
Exceptional
30 Jul 2024
Sean
What we liked most about the property was its polite & courteous staff. Specifically, a young lady we met named Maggie. She was the first smile that greeted us as we entered the pool bar area. She was so kind & sweet. Maggie gave us wonderful ideas on things to do, places to go while visiting Mombasa. Her hospitality will be remembered by these Americans! The property is also very clean & the rooms are huge with great amenities.
Leisure
10/10
Exceptional
09 Jul 2024
Robert

Live well in Monbasa

Very nice hotel. Best one I have stayed in in Mombasa.

Friendly staff and a good cabana outside with good food
Self
8/10
Excellent
08 Jul 2024
Ahmed Ali
It was really awesome staying there with great view
Self
8/10
Excellent
06 Jul 2024
steven
Service bad
Leisure Partner
2/10
Poor
04 Jul 2024
Harsha
We arrived around 10 pm after long flight and offered fresh mango juice at front desk which was thirst crunching. After this the horrible experience started when we taken to the room. Next to the room there was you g kids party going on and therefore requested for quieter room as we wanted to have shower and go to bed.
After unpacking we found that there was no hot water to have shower which apparently the staff at the front desk was aware but despite we were taken to the room. After reporting the water issue we were asked to move third time. We were told tired to move so told them if we could just have shower in another room instead of moving.
That was denied so we stayed in the room and went to bed.
When we were sleep the phone rang and it was front desk asking us if we could move. We replied to the caller that we will talk in the morning and which we did to the staff. The manager was not available, the staff tried to contact but he would not answer. The staff gave us the contact card to which he was emailed. So far has not received any response back. We had paid at the time of booking with Expedia.

Leisure Partner
6/10
Pleasant
28 Jun 2024
Janielle
The hotel is located between Old Town and Nyali which is quite convenient. The room furnishings and ambience is lovely. The only complaint would be the noisy loud bar music coming from the pool bar until late hours and the pillows that are not very comfortable.
Leisure Partner
10/10
Exceptional
28 May 2024
Josephus
I enjoyed my stay at this property. I would recommend you stay here when you visit
4/10
Poor
12 Apr 2024
Marvin
No water on nigh, no hot water next 2 days. Breakfast wasn’t great, the one other meal eaten there was “alright” The staff are very generous and friendly and should find jobs at a better property
Leisure Self
10/10
Exceptional
11 Apr 2024
Rebecca
Beautiful property overlooking Tudor Creek. Wonderful facilities. Friendly staff. A lovely pool. Very safe.
Business_and_leisure Self
10/10
Exceptional
08 Apr 2024
PAUL
Best customer service experience so far, Fatma, you’re the best 🙌
6/10
Pleasant
16 Feb 2024
SIMON
Nice place next to highway. The noise from traffic can be high if you get the room in the block facing the highway.
Business
10/10
Exceptional
02 Feb 2024
Marina
The room was clean and I loved the ambiance. The staff at the reception was amazing
Leisure Family
10/10
Exceptional
28 Jan 2024
ugas
They have well trained employees wow
Business Self
2/10
Poor
25 Jan 2024
Mohamed
I was over charged and never stayed in the room I paid for . I would never use Expedia again to book anything as you don’t do your homework about properties as they don’t know how to treat their customer.
10/10
Exceptional
24 Jan 2024
Ugas
I am in wheelchair ♿️ and they really treats me like a King the employees and their managers are fantastic. One guy his name was Douglas was really good.
Self
8/10
Excellent
06 Nov 2023
FRANCIS

My Experience at CityBlue

The place is fabulous, and the service was great. Nice terrace. But one issue they have to work on is finding a way to contain or keep the flies away. Flies can easily distribute bacteria after landing on human or animal stool, dead bodies, and rotten things around us. So keeping flies away is very crucial.
Partner
8/10
Excellent
03 Oct 2023
Stacey
Lovely stay!
Leisure Self
4/10
Poor
28 Sep 2023
XTREME
Property Needs an update , very poor condition.
Bathrooms not cleaned properly , doors to balcony not closing properly, air condition just making noise instead of cold air .
Very poor property generally would rate as a 2 star not a 4 star property
Business
6/10
Pleasant
21 Sep 2023
Frank
Very convenient location. The front desk staff was helpful. Lifts were not working. Room had not been thoroughly cleaned and items were still in refrigerator and glasses had been used.

The breakfast buffet was very nice and the staff accommodating.
Leisure Partner
10/10
Exceptional
23 Jul 2023
Charles
Great place a convenient location. Friendly helpful staff
Business Partner
10/10
Exceptional
22 Apr 2023
Lazidavion
I loved Kenya . I just left hours ago . I will be vsiting back and will try to book again
Leisure Self
8/10
Excellent
18 Apr 2023
Onime
Great customer service, great room size, facilities could be better maintained
Leisure Self
4/10
Poor
14 Feb 2023
Leslie

A sad disappointment

I was disappointed with this hotel as it felt like I was staying in a motel. The elevator broke and I had to haul my luggage down 3 flights. It lacks cleanliness and maintenance. I booked according to the reviews but was sadly shocked that the ratings are the opposite of what I experienced. In fact, Mombasa is a disappointment, and I was happy that I only booked one day in this town. Never will I ever go back!!!
Self
10/10
Exceptional
14 Feb 2023
GC
View was splendid. Staff were superb.
Leisure Partner
10/10
Exceptional
30 Dec 2022
Irene
I had booked to treat my family in Kenya. The staff were very helpful offering excellent services. Food very good. Loved the cleanliness. The rooms are very spacious. Responded to any inquiries in a timely manner. Would definitely book again.
Leisure Family
10/10
Exceptional
12 Dec 2022
Oliver
It was an awesome stay
Leisure Partner
10/10
Exceptional
19 Sep 2022
Stacey
An amazing hotel in the middle of Mombasa. Ideal location with very easy transfers. Excellent communication and support before and during the trip, helping us book train tickets and meeting our safari guide. Hotel room, facilities and outdoor area were perfect. Very quiet and clean. Every member of staff was incredibly helpful and made our stay very special. The food was amazing and so much choice. They even made us take away breakfasts for our very early 5am starts. Would definitely recommend and stay again.
Leisure Partner
8/10
Excellent
30 Jul 2022
Verified traveler
This hotel was much nicer than i had expected from reading the reviews and seeing the pictures. It was actually a lovely hotel and large rooms. The only thing that was uncomfortable was the the duvet which was super heavy and hot and there was no tpp sheet.
Business
6/10
Pleasant
28 May 2022
Zulfikar
The staff were helpful. The hotel is not maintained. I would not stay there again
Leisure Family
8/10
Excellent
03 May 2022
Benjamin
Location perfect, value for money excellent
2/10
Poor
02 May 2022
Shad
The hotel scammed me, charged me 3 times on one booking!!!! The staff was rude and management as well!!!
2/10
Poor
19 Apr 2022
Malkia
Nothing
Leisure Family_with_children
10/10
Exceptional
15 Mar 2022
Brian Elly
It was amazing and friendly staff
Friends_and_family Family
10/10
Exceptional
12 Mar 2022
Taurus
The staff was excellent especially Elijah he went above and beyond to make sure I was having a great stay. The food was also very good, and they even made us local dishes that weren't listed on the menu when asked.
Leisure Partner
6/10
Pleasant
17 Jan 2022
Roselyn
Nice place but neglected. Cleanliness is wanting.
Business Self
8/10
Excellent
10 Nov 2021
Adrianne

Not a bad stay

Pros: The check-in process was smooth, the rooms were well cleaned, the environment was peaceful and quiet, most staff are helpful and friendly and they allow you to get food/drinks from outside. Cons: there is no welcome drink if you are thirsty. The breakfast buffet was good but not lots of options. We were disappointed on one of the days that fries and sandwiches were not available which we thought are very basic for a hotel not to have and the reason given was there was no cooking oil. That was pretty shocking so we ordered from outside. The operations manager offered us a complimentary meal but they should do better. Lastly, there was a waiter named John at the poolside that always found a way to mess our orders and bring what we did not ask for *sigh*
Friends_and_family Friends

Location & surroundings

Cityblue Creekside Hotel & Suites, Mombasa
Nyali Road, Mombasa, Kenya

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Cityblue Creekside Hotel & Suites, Mombasa

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