Wanda Vista Dongguan

10/10

Exceptional

23 Nov 2025

Juanjuan

I have been there for multiple times. Room is spacious, clean and very comfortable. The staff greeted me kindly and lobby is gorgeous!

8/10

Excellent

09 Nov 2025

Hui-Ling

I did not use the pool.
Overall, the hotel is quite clean and very convenient as it's near to shopping mall

Business

10/10

Exceptional

05 Aug 2025

gerald Crocker

Highly recommend, great staff, beautiful facilities

Business Self

2/10

Poor

05 May 2025

Chaw Hyon Eric

get this hotel if you want to wait hours for room

no room when check in at 1600. check in counter packed with guests who cannot check in, and the situation persists at 1930. Really ridiculous. if you planned to wait hours for your room, come to this place. you get an amused environment where people simply jumped the line and attempted to get their rooms without success.

Friends_and_family Family

2/10

Poor

05 May 2025

Verified traveler

We are there to waste time waiting for a room

Another awful experience here. ON my previous visit, i said i would never come to this hotel again. However, my friend said there was ample improvement since then and encouraged my to have another go. Sorry, it does not work. At 16:00, there are crowds of guest waiting for their rooms to get ready, despite the official check in time was 15:00. The same situation remained at 18:00. We are there to spend our holiday, not to wait for a hotel room which the hotel could not tell when the room would be ready. There is no excuse as the hotel should have known well in advance that they are fully booked, and should have allocated enough man power to clean up the rooms, not to tell guests that the hotel have no idea of when the room would be available. Simply asking guest to take a seat at the lobby lounge does not make any sense at all. Indeed, although the hotel did arrange someone alongside the check in counter, she was not assisting guest to line up and someone simply pop up and jumped the que, with no intention from the hotel to rectify the situation. A lousy front desk and terrible check in.

Friends_and_family Family

8/10

Excellent

10 Jan 2025

Atish

Fridge was not working

Business Self

2/10

Poor

28 Oct 2024

Chaw Hyon Eric

My seventh times in this hotel, but it looks awful after my last visit two months ago when the only issue was they did not automatically entertain my privilege of Club Lounge access as well as fruit platter in room that hotel.com agreed to offer while I booked my hotel.
On this occasion, there was no shower gel, shampoo in the room, no other toiletries except a pair of toothbrush, and most astonishing is that packs of food left over by previous guest were found in the room. What a house keeping which sees the level of service dropped seriously from a hotel that I almost pay to join their loyalty program.
This is not the end of the story. At around 9:00 am which was 1.5 hours before the time they stopped serving breakfast, you found my empty trays where they served the food but the restaurant was not busy with lots of empty seats. It was until I contacted what appeared to be a manager that he himself started to check for empty trays and demanded replenishing and still there were empty trays around. Awful experience and I would never ever visit this hotel again!!!!

Business

10/10

Exceptional

26 Oct 2024

Charles

Very convenient. Lots of shopping and dining options.

Leisure Partner

10/10

Exceptional

22 Jan 2024

Michael

I always stay here for business. The staff is very friendly and helpful. The restaurant offers good western style food if you’re not into Chinese food too much.

Business Self

10/10

Exceptional

29 Sep 2023

Tim

great staff
great breakfast
just missing some usb charge points in the room

Business

10/10

Exceptional

05 Sep 2023

Hector

Fantastic Hotel in every aspect

Business Self

10/10

Exceptional

20 Sep 2021

LEONG

First time staying here and it’s awesome.

Self

10/10

Exceptional

28 Nov 2019

June

It was a magnificent hotel!
It had large beautiful rooms.
Just gorgeous!

Friends_and_family Friends

10/10

Exceptional

19 Nov 2019

Mortezashokouhi

Wonderful mattresses ; nice 25 hr gym ; fantastic on room Chinese breakfast . Please fix atm machine . Enjoyed my stay. Thank you everyone at Wanda!

Business Self

10/10

Exceptional

18 Nov 2019

Foo yin

Good and comfortable

Business

10/10

Exceptional

02 Nov 2019

Jason

It’s a amazing hotel. Lobby is shockingly grand and nice.

Business

10/10

Exceptional

20 Oct 2019

Verified traveler

Kind staff, clean room, and best bedding!
Nice breakfast.
Worth to recommend it

Leisure Friends

10/10

Exceptional

06 May 2019

Verified traveler

What s perfect place it is! Must stay again! Strongly recommending this hotel to others.

Business Partner

6/10

Pleasant

27 Mar 2019

Verified traveler

The whole experience is a little soulless. No real friendly staff. Breakfast staff just want to get finished so usher you out even when not ready to go.

Business

4/10

Poor

12 Mar 2019

Verified traveler

Very week wifi signal. and can't use the google in the room.

Business Partner

8/10

Excellent

22 Jan 2019

C

Nice hotel close to city center and easy to access to other location of DG.

10/10

Exceptional

27 Dec 2018

Verified traveler

Definitely 5 star and beyond rating!!!

Overall very satisfied, and breakfast is very good, a lot of variety!

8/10

Excellent

11 Dec 2018

Kalvin

Very nice hotel, good location

10/10

Exceptional

25 Nov 2018

Chado

A 5-start Wanda property beside a Wanda mall, very convenient location with plenty of food options. For runners, one loop of the properties is close to 2km, and the fitness room is way above average by Gunagdong province standards. I’ll stay here again as long as the price remains reasonable.

10/10

Exceptional

09 Nov 2018

Gwen

room soace is big, nice bathtubs, wslking distances with a lot restaurants and shops.

4/10

Poor

09 Nov 2018

Syed

Syed’s experienc

It’s was so surprising when hotel management told me that they cannot extend even a minute for late checkout after 2 pm. Really pathetic. I am a frequent traveler and usually hotel management show courtesy if you need extension of a hour or two due to flight schedule. Will never stay there again.

10/10

Exceptional

21 Oct 2018

LEANDRO M

Very good Hotel in Dongguan City

Great location in the middle of Dongguan city. Very nice hotel. Clean, spacious and reasonable rate. Staff was friendly and spoke english. Room was very clean, comfortable and had very good wi-fi.
Nice desk to work on too.

2/10

Poor

17 Aug 2018

Verified traveler

Totally bad

I booked 5 non-smoking rooms but they said their system is 5 smoking rooms and asked my guests to pay extra CNY3520 to upgrade the rooms because non-smoking rooms for lower room type are sold out. The hotel knows we are late check-in and we have no choice to find another hotel.

10/10

Exceptional

03 Aug 2018

Foo yin

Good and presentable comfort room

6/10

Pleasant

28 May 2018

Verified traveler

Booked a NON smoking room, got a smoking room that stunk !!!

10/10

Exceptional

26 May 2018

Verified traveler

Nice local brand hotel

very nice hotel
will definitely stay here next time I go to Donguan

Partner

10/10

Exceptional

22 Mar 2018

Verified traveler

Great hotwl

Super hotel, clean & modern in downtown district. Rooms are large and comfortable. Highly recommended

6/10

Pleasant

25 Jan 2018

john

nice hotel, but atmosphere quite cold

hotel rooms were fine except no mini bar. the lobby was very impersonal. just not a warm comfortable feel. taxi's difficult to get. subway maybe 15 min walk. Mall next door was nice

10/10

Exceptional

19 Sep 2017

tertate

Good location to walk around - !
Starbucks next to hotel

6/10

Pleasant

05 Sep 2017

Verified traveler

Bad Check-in Experience

The check in process was horrible.
Booked on Hotels.com for two rooms under the same reservation.
The receptionist only found one room. Spent about 30 minutes at the front desk trying to explain that we have already booked and paid for 2 rooms but they insist they only found one.

10/10

Exceptional

12 Apr 2017

JIMMI RENE

3 days business stay

Very good service, breakfast also delisiours, staff very profesionelle, speak and understand english (y)

10/10

Exceptional

04 Apr 2017

Verified traveler

Excellent hotel right next to wanda plaza a massive shopping center with a great iMax cinema

Family

10/10

Exceptional

15 Mar 2017

Kwai Lan

Convenient n clean

Nice n comfortable

Family

10/10

Exceptional

01 Mar 2017

Sam

Clean and easy access!

nice lobby with good friendly staff, room is spacious and big large bed!
Washroom is clean and water pressure is just nice with water heater!
As summary the overall experience is superb!

10/10

Exceptional

05 Feb 2017

Man Yiu

Nice hotel

Nice room and good service. We got what we pay. Will recommend to friends and come back definitely.

Family

10/10

Exceptional

07 Jan 2017

XIAOPING

convenient and clean hotel, Love it

Amazing hotel with a mall next by. Lots of local restaurants near by with lots of entertainment activties such as movie theater, arcade, and much more.

Partner

10/10

Exceptional

22 Nov 2016

ran

Great

Family

10/10

Exceptional

06 Nov 2016

Thiefaine

Fantastic Hotel in Dongcheng.

I highly recommend this hotel. We arrived early and the hotel was completely full and we were unable to check in early. Demi Luo, at the front desk, did everything she could to accommodate us as we waited.

The hotel is very close to the Wanda Shopping Plaza with many restaurants and stores. The rooms are very clean and spacious. The concierge staff was friendly and helpful.

I highly recommend this hotel.

10/10

Exceptional

22 Jan 2016

Marcus Chin

Wanda service

I love Wanda service

8/10

Excellent

22 Sep 2015

麦克

住宿房间不错

马马虎虎

10/10

Exceptional

14 Sep 2015

Ho Kuen

Very Grand indeed

Level of service from staff can be patchy but overall still great.

Partner

10/10

Exceptional

06 Jun 2015

bernard

Wanda Vista, top rate hotel in center of Dongguan

Great everything in this hotel is on the highest level.I stay at many hotels and this one is on my top favorites. Thanks to Susan, Lydia,lily,and Ken at the front desk

4/10

Poor

26 Feb 2026

Iracema

Le camere ha bisogno di manutenzione perché hanno delle screpolature nel muro del bagno e nella carta d’apparato. I box doccia sembrano sporchi perché hanno delle macchie. La reception a parte una ragazza che ha una macchia rossa tra le sopracciglia e due o tre ragazzi che erano gentili e cordiali gli altri no erano disponibili e né gentili come quelli che ho citato prima . Invece la cameriera hai piani che è la stessa di due anni fa è sempre gentile, disponibile, cordiale e professionale. La prima volta ero entusiasta invece questa volta sono un po delusa e non so se ritornerò.

Friends_and_family Friends

8/10

Excellent

20 Feb 2026

MAN YI

床單不乾淨，有頭髮及顆粒，經理馬上協調解決調房，贈送了早餐。酒店硬件很好，就是軟件打掃方面有待提升。

Family_with_children

4/10

Poor

28 Aug 2025

Ho Keun

헤어드라이어기 고장

8/10

Excellent

14 Jul 2025

Chikako

とにかく豪華な内装。部屋がとんでもなく広かった。

Business Self

4/10

Poor

15 Jun 2025

Ho Keun

Deposit 캔슬이 잘 안되고 사스템이 엉망 체크인 시 하는 얘기와 체크아웃 시 하는 얘기가 다름

2/10

Poor

04 May 2025

Verified traveler

Very Bad

Official check in time is 2pm, but they offer their guest to checked out at 3pm. People who come check in at 2pm has no room. Booked two rooms with my friend. We arrived to the hotel at 4pm they told us there was no rooms ready for us yet, and we have to wait for two hours to have room ready for us, at 6pm only one room was ready. We continue to wait, at 7 pm the 2nd is ready but they gave us a smoking room which when we make reservation we booked a non-smoking room. Asked them to change our room, but same answer “no rooms is ready yet, janitor is still cleaning the rooms” at the end they were able to give us back a non smoking room but we had to wait til 9pm. Official check in time was 2pm but we don’t have our room until 9pm, you can see the janitor tidy the room very rush cause many stuffs was not clean and no compensation offer to their guests. If you want a place to rest, not recommended cause you will get very tired dealing with their staffs. So many communication error even tho we can speak mandarin. Won’t pick this hotel ever again and NOT RECOMMENDED

Friends_and_family Friends

10/10

Exceptional

26 Dec 2024

Lit Kwok

Usually stayed in this hotel when i travel at DG.

Business_and_leisure

6/10

Pleasant

04 Oct 2024

John

Breakfast wasn't good and low quality

Business Self

10/10

Exceptional

27 Jun 2024

Will

The hotel staff is very correct and helpfull in all ways, Room is very nice and cleaning facilities were great, sometimes overdone even.

Business Self

10/10

Exceptional

03 Jun 2024

Shintani

隣がデパートなので、とても便利だと思います。

Business_and_leisure Friends

10/10

Exceptional

22 Apr 2024

Shenghsi

房間寬闊安靜，地點適中，服務人員親切，餐點豐富。

Business

6/10

Pleasant

03 Dec 2023

John

good

Business Self

10/10

Exceptional

24 Nov 2023

lit kwok

Comfortable

Business_and_leisure Self

8/10

Excellent

23 Nov 2023

yumin

quiet

10/10

Exceptional

19 Nov 2023

Yee Man Diana

Good

Leisure Partner

10/10

Exceptional

21 Sep 2023

HANSHIN

服務人員優良

遇到了些小困難，櫃檯人員及旁邊服務人員熱心幫忙，協助解決了問題。飯店設備很棒也很乾淨，地點很好，旁邊有商場，有地鐵，飲食購物都方便。下次必會再訪。

Business

10/10

Exceptional

15 May 2023

YUCHIH

舒適方便

很好的酒店體驗

Business

8/10

Excellent

30 Oct 2022

MASAHITO

英語が話せるスタッフがいたので良かった。

Business Self

8/10

Excellent

30 Oct 2022

TAKASHI

スタッフの対応、サービスがとても良い。ホテルのコンセントが一部途中から使えなくなったり、緩かったりしたのが少し残念。営業はもう少し控えめにして欲しかった。

Business Self

10/10

Exceptional

22 Sep 2021

WANLI

休閒娛樂好去處

很好，旁邊就是萬達廣場，吃飯，購物都方便。

Self

10/10

Exceptional

25 Mar 2021

Verified traveler

Great services and really nice experience!

Staffs are really friendly and do concern about the needs of guest! It's a great experience of this staying.

Business

8/10

Excellent

03 Oct 2020

ferdinando

good value for money

Hotel is quite new and room is very clean and big, even the standard one. Staff can speak good english. Position is also good, just next to the Wanda Plaza shopping mall.

Self

8/10

Excellent

11 Feb 2020

bertrand

Good option in DG

Nice hotel close to a mall, rooms are very big

Business

10/10

Exceptional

26 Dec 2019

Verified traveler

服务超级好

每次出差都会选择这里，服务无可挑剔。
地点也很好附近就是万达广场，吃饭也很方便。

Business

10/10

Exceptional

19 Dec 2019

WU

環境服務佳

飯店服務佳，餐飲好吃，環境購物方便

Business

8/10

Excellent

11 Dec 2019

Wai Sum

位置優越，鄰近有大型商場及食肆，十分方便

Business

8/10

Excellent

11 Dec 2019

Wai Sum

酒店位置方便，房間舒適整潔

Business

8/10

Excellent

07 Nov 2019

Rune

Luksushotell til en god pris

Meget bra hotell i Dongguan

Business

10/10

Exceptional

17 Oct 2019

Byungchan

깨끗하고 고급스러운 호텔

호텔 자체 퀄리티는 그 동안 중국 출장중에 가봤던 호텔 중에서는 최고.
다만 옆 객실과 연결되어 있는 내부 문을 통해 옆 객실의 소리가 가끔 들리는게 거슬림.

10/10

Exceptional

10 Oct 2019

Kit Wa

地點好方便，旁邊萬達廣場給了一個很好的連接配套

8/10

Excellent

07 Oct 2019

Verified traveler

酒店位置方便吃饭和購物只是前枱服务人员没笑容不親和力
还有洗脚按摩收费太高只能到外面去消费！
東莞已经商务旅客減少応該收费合理！

Business Partner

10/10

Exceptional

06 Aug 2019

Verified traveler

ホテル内はとても綺麗でした。朝ご飯のビュッフェも美味しかったです。ショッピングセンターも近く、とても便利でした。

10/10

Exceptional

04 Aug 2019

Verified traveler

Highly recommendable.

Very spacious and well managed new room. Great location and nice service. Highly recommendable.

4/10

Poor

17 Jun 2019

Verified traveler

室内の設備の点検、ホテル周辺案内（銀行、食事ところなど）などについて対応をできてない。

Business Partner

10/10

Exceptional

07 May 2019

Ta

鄰近有大商場和食街, 是區內感覺最好的一間酒店。
可惜check-in 時, 員工缺乏笑容, 感覺不太親切。

Friends_and_family Family

10/10

Exceptional

06 May 2019

LAI MING MAGGIE

感覺非常好，職員有禮，房間整潔乾淨，下次一定會再入住

Family

10/10

Exceptional

19 Apr 2019

Veronica

在東莞非常舒適方便的酒，但酒店自助早餐就非常差。

Family

10/10

Exceptional

24 Mar 2019

Verified traveler

First choice in Dongguan

Always stay here when visiting Dongguan. Not much to complain about. The rooms are spacious and very functional.

10/10

Exceptional

12 Mar 2019

Verified traveler

とても清潔なホテルです。

Business Self

10/10

Exceptional

09 Mar 2019

MING

GOOD VALUE AND GOOD LOCATION

Hotel is quite new and it is just 3 min walk from a big shopping mall

10/10

Exceptional

04 Mar 2019

소영

연인과 함께

만족 좋은 서비스 친절한 직원들

Partner

10/10

Exceptional

26 Feb 2019

Yu Lun

good

good

4/10

Poor

13 Jan 2019

Verified traveler

自助早餐煮蛋及煮麵的服務員態度不佳，會給你臭臉，還要注意不可以拿錯挾子挾食物，不然會被嗆說不需要那麼自覺，4星級飯店有這樣的服務真是大開眼界。

10/10

Exceptional

23 Dec 2018

Bryan

Excellent everything!

8/10

Excellent

27 Nov 2018

Kin Fung

Room is nice and clean

8/10

Excellent

25 Nov 2018

Verified traveler

Quite clean and comfortable.

8/10

Excellent

20 Nov 2018

Yuan-Chi

Not good in their cleaning

We got bug bites at the first day and found a small dead bug under the pillow. One manager who came and told us that was not a dead bug but potato peels. It’s weird and it still shows their cleaning is not good. Then she dropped that in accident and apologized. Then changed anothe room for us.
It’s really not happy to feel itchy while staying in that hotel. Hope it won’t happen again for any guests.

Partner

10/10

Exceptional

16 Oct 2018

Verified traveler

住宿經驗

地點便利，購物及餐廳都步行範圍可到達，飯店環境很乾淨舒適，服務人員也很熱情

10/10

Exceptional

23 Sep 2018

Verified traveler

服務親切舒適的飯店