Name: Sheraton Dongguan
Address: 256 Provincial Highway, Houjie Town, Dongguan, 523962, CN

8/10

Excellent

28 Sep 2025

Thiruvasakamani

Nice place to stay

Self

8/10

Excellent

19 Sep 2025

F

my stay was comfortable. hotel staff are very good especially the check in girl called Sindy. She was very helpful.
My main recommendation is that overall condition of the hotel is getting old and renovation is necessary.

Business

10/10

Exceptional

16 Aug 2025

Barrie

The staff are very helpful and everyone very friendly. Especially Cindy on reception desk and the porter at the front. Always happy to assist and made stay very pleasurable indeed. Buffet breakfast is wide choice for all tastes and consistently well prepared and delicious. Will be staying again.

Self

10/10

Exceptional

08 Jul 2025

Collin KY

the staffs at front desk were so friendly, hotel room was clean.

Business Partner

10/10

Exceptional

24 Apr 2025

F

comfortable stay. very good staff especially a very helpful receptionist lady called Cindy

Business

4/10

Poor

17 Sep 2024

Donna

Desperately needs a refurb. Used to stay here regularly and was looking forward to going back. Very surprised Mariott Bonvoy allowed this hotel to get so run down. Some staff are trying to still give great service but generally they are not interested.

Business

8/10

Excellent

17 Jul 2024

F

FARAD

The hotel is very good in a very convenient location. The staff were very helpful. On my arrival the receptionist girl Cindy was very helpful. Breakfast was very good. Cleaning of the rooms need to be improved

Business

8/10

Excellent

17 Jun 2024

FAVOUR

It is good

Business_and_leisure Friends

6/10

Pleasant

28 May 2024

Dan Dan

Location

Leisure Family_with_children

8/10

Excellent

03 Apr 2024

F

very helpful staff especially a nice girl Cindy at reception

Business

10/10

Exceptional

05 Mar 2024

Verified traveler

very friendly 28th executive floor reception and very nice doorman. They provide a good suggestion for me to visit around.

Business

8/10

Excellent

11 Nov 2019

Matja

Great business stay in Dongguan

I've stayed in this hotel many times for business over the years. The design and the interiors are perhaps a bit outdated already, but it's a very comfortable stay with great service, good food, spacious room and decent sport facilities. Also conveniently just a short walk away from the busy shopping streets.

Business

10/10

Exceptional

13 Sep 2019

brian

I’d stay again

The Sheraton is a great choice if you are visiting the Dongguan area in China. It has multiple restaurants to choose from my favorite is the Italian one. The staff is great, very accommodating for getting things like transportation or special requests.

Business

10/10

Exceptional

30 Jul 2019

Verified traveler

Hotel is old but the service is excellent. The Italian restaurant has an Italian chef by the name of Andrea that has an outstanding menu

Business Partner

8/10

Excellent

07 Apr 2019

Carlos

Sheraton DG

good stay

6/10

Pleasant

09 Dec 2018

Connie

Incorrect Information in Hotels.com

I booked with Hotels.com for a room with 2 double beds + Sofa Bed + Breakfast for 3 people. However when I checked in and I was told that this room type next existed, the information in Hotels.com is not correct, and finally I have no choice but pay extra charge for extra bed and 1 more breakfast. I was really disappointed with the hotel booking this time, would Hotels.com please review and update the room type correctly to avoid other customer to suffer the same.

Family

10/10

Exceptional

30 Oct 2018

Verified traveler

Always a pleasure staying here when I am in Houjie. Nice and accommodating staff, great breakfast,awesome gym and swimming pool and comfortable rooms.

6/10

Pleasant

22 Oct 2018

davidc

5 star price, 3 star hotel, not worth the money, it used to be good but no longer

8/10

Excellent

16 May 2018

mridul

didnt have good WiFi so had a hard time to work

8/10

Excellent

02 Apr 2018

Calvin

This hotel does not qualify for its brand name

The room seems not quite to the specification to the star rating. Shower was very weak, minibar fridge is just at room temperature, room size seem not quite as large as what is advertised.

8/10

Excellent

18 Dec 2017

wooi hwee

comfortable room,helpful staff although the furnishing is a little dated.

Family

10/10

Exceptional

06 Dec 2017

Flavio

Best place in Dongguan Area

Perfect!

10/10

Exceptional

05 Dec 2017

Flavio

Perfect for Business Staying

Best place to stay around Dongguan area!

10/10

Exceptional

02 Dec 2017

Greg

Consistently esxellent

I have been staying at this hotel every few months for 10 years. In CHina this is a great hotel experience. Two things I look forward to here are a comfortable bed and high quality food. 5 stars on both of those. The breakfast is consistent and excellent. They have a real Italian chef running the kitchen and he makes sure that the food quality is the highest. He brings Italian food integrity with him to the Sheraton. I stay here to start my business trip every time (after the long flight from North America) because a stress free couple of nights and mornings is just what I need to regain my energy. From here I travel to other cities in South China and stay in always the best hotels, this Sheraton has been my favorite and has earned my loyalty!

8/10

Excellent

31 Oct 2017

mobin

Solid hotel in a great location.

Great hotel in an ideal location. I wish the Buffet was offered daily and not only on weekends.

10/10

Exceptional

06 Oct 2017

Koh

Good food and good bed.

Good foods

6/10

Pleasant

11 Aug 2017

Verified traveler

Not good anymore.

I have stayed at this hotel for many years, multiple times a year, and I've never had too many complaints. This time I was so grossed out my the lack of cleanliness in my room, I will never go back. (ie. hair on the shower walls that was not mine, & what I hope was just dried lotion on the marble wall in the bathroom) also there was a battery missing from the back of the remote which I called about so I could use it, and no welcome fruit like previous visits. I didn't even attempt the food situation because they have scaled back so much.

2/10

Poor

22 Jun 2017

Verified traveler

they have gone downhill

they stop room service at 2 am now. they nickle and dime you for everything they can get. i have stayed there 4 times a year for the past 5 years. no more. this was my last time.

6/10

Pleasant

21 May 2017

Verified traveler

Hotel location is good , but it is too old. Need to renovation.

10/10

Exceptional

15 Dec 2016

Maydad

Good Solid, Houjie Hotel for business

Hotel is as always good. Solid location, breakfast and multiple on site restaurants. Good for western business travel.

2/10

Poor

07 Nov 2016

Dread Pirate

Would not honor my Orbitz reservation.

The hotel would not honor my orbitz reservation even with a print out and my phone showing the email from orbitz. They refused to contact Orbitz to resolve the problem. I ended up going accross the street and getting a room at the HJ International. Fun stuff!

8/10

Excellent

01 Sep 2016

Dave

Deep in the heart of Dongguan

The Sheraton DG is a good business hotel. The rooms are large and comfortable although the WiFi in my room was not exceptional. The Italian restaurant in the hotel is pricey for China standards but good. The morning buffet was in a very nice setting and was a refreshing start to my day. The hotel staff was excellent in providing options when I needed to reserve transportation.

6/10

Pleasant

15 Jul 2016

Verified traveler

Reno please!

I have been staying at the Sheraton DG for over 10 years. This hotel needs a serious renovation. Everything is old and dingy. The foot massage that used to be in the hotel is gone. Luigi's is closed for lunch. The lobby is dated and the rug is gross. The flower arrangement in the lobby used to be AMAZING, now is measly. The hotel staff are friendly and helpful but a reno is way overdue!

10/10

Exceptional

31 Jan 2016

Verified traveler

Great hotel, needs better english staff

1. the rooms are nice and spacious, rather affordable too
2. the staff and great but i suggest better english speakers for foreign guests
3. seems like a lot of bills are put on guest, first time i have seen a place like this with no breakfast free

10/10

Exceptional

30 Oct 2015

Arvin

After 3 nights in the Hyiatt Garden Hotel (next door) - moving to the Sheraton was a welcome change. Loved Luigi's...great Italian food - a welcome change.

10/10

Exceptional

03 May 2015

I travel for bu

Friendly staff

Great hotel, friendly staff, many restaurant options

8/10

Excellent

23 Apr 2015

John

Efficient Business Hotel

My accommodation experience is always friendly and pleasant with familiar greetings from Management and staff who have come to know me during 14 visits in the past 4 years. I'm always made to feel welcome and always look forward to naming the Sheraton Dongguan my second home in China.

8/10

Excellent

06 Apr 2015

Jose G.

Business trip

All about great, food excellent, staff great, great location.

10/10

Exceptional

07 Jan 2015

Gabriel

Best hotel in Houjie. Also best breakfast buffet.

10/10

Exceptional

05 Jan 2015

John

Comfortable and very welcoming business hotel.

I am a regular visitor to this hotel and always satisfied with the friendly and helpful staff. They go out of their way to assist me in conducting business from the hotel facilities on offer.

8/10

Excellent

31 Oct 2014

Verified traveler

An Oasis in Dongguan

Very good business hotel; not cheap but friendly and professional staff; nice restaurant, excellent Wifi; comfortable and clean rooms. Neighborhood is not that good; a bit run down, and not much in the way of good shops, restaurants, cafes in the surrounding area; the hotel is like an Oasis...

10/10

Exceptional

23 Oct 2014

Zeyad

Excellent

Excellent in everyway

10/10

Exceptional

30 Sep 2014

Verified traveler

Nice

Clean, Comfortable, Good Breakfast Buffet, Nice fitness room. Highly recommended.

6/10

Pleasant

27 Nov 2013

Verified traveler

Best Western style hotel in Houjie, Don guan China

Hotel was good, buffet breakfast was excellent, not very active at night, restaurants in hotel expensive.

10/10

Exceptional

24 Nov 2013

Richard

Clean, comfortable, state of the art hotel

I stayed in a deluxe room for six nights. Room includes free internet access, in-room safe, cool air conditioning (necessary as it was warm to hot outside), generous wardrobe, iron and board plus satellite TV and remote. The
remote was touch sensitve in that you had to point it directly at the receiver unit on the TV or it won't respond.

The shower cubicle was large and luxurious. You could fit two people in and still have some space remaining!
During the day there was quite a bit of road noise coming from motorists using the main highway directly in front of the
hotel. As the road was under road works, one would think this may reduce once the works were completed. Luckily the
noise subsided during the evening hours and did not affect quality of sleep.

8/10

Excellent

11 Nov 2013

stuart

Adequate. Good western style hotel.

Nothing in particular.

8/10

Excellent

23 Oct 2013

ken

great location and comfortable bed

comfortable beds

8/10

Excellent

22 Oct 2013

Yohanes

Complete Hotel in Dongguan

Good Hotel with nice japanese resto , good massage and nice luxurious KTV .
The only bad thing in the hotel is the bed is very hard uncomfortable for sheraton spg standart , also the pillow isnt comfortable .

8/10

Excellent

09 Oct 2013

Verified traveler

A good place to stay

very nice....as usual...staff was very responsive...

10/10

Exceptional

04 Oct 2013

Chris

great place

Have stayed here maybe 5 times. Always good place and friendly/clean. Used concierge for hire car to make factory visits the next day. All day in good car for RMB1,200

8/10

Excellent

14 Sep 2013

Verified traveler

Good Business Hotel

Great place to stay for a business trip. I loved the rooms and the food at the hotel.

6/10

Pleasant

06 Aug 2013

Jamie

Just OK

I'm really not a fan of this hotel even though I've stayed here several times. Everything about it is just OK. The location is the only draw as it's convenient for my work. Biggest disappointment is the food options.

8/10

Excellent

28 Jul 2013

Sole Brother

Excellent for business travel.

The restaurants in this hotel are pretty good especially the Japanese spot!

10/10

Exceptional

23 Jul 2013

anthony cheung

accessible yet well equipped

it was just one night but good enough to leave memories with my stay at DongGuan Houjie Sheraton. The room is great and the location was excellent, worth to mention the really big and clean pool in the hotel. The foot massage on 5/F floor was also one of the best.

10/10

Exceptional

02 Jun 2013

willowby

Frequent Guest

I've stayed at this hotel regularly over the past year. The staff has continuously improved and there is low turnover. The quality of the service continues to improve. Restaurants provide diverse choices. Hojie Town is a bit off the main highway, a little confusing to some taxi drivers.

8/10

Excellent

20 Apr 2013

David

Great hotel for a stay in Dongguan area

I typically travel to China twice a year and stay in the Houjie Town Dongguan area. The Sheraton is definitely the best in the area for a Western traveller who doesn't speak any Chinese. The Sheraton train many staff at this hotel from around the world, meaning they have many English speaking staff on hand. I have stayed at this hotel numerous times and each time the hotel has met my expectation. Clean rooms, great staff and good food in the restaurants. The area of the hotel is booming and has many shops and amenities within a few block radius. Definitely recommend a stay here if you are in the area. It is 45 minutes from both Guangzhou and Shenzhen so you are right in the middle of the epicentre of Guangdong's business hub.

8/10

Excellent

15 Dec 2012

Verified traveler

Great business hotel

Very nice and comfortable!. Service very attentive.

10/10

Exceptional

29 Oct 2012

Douglas

Great hotel

Stayed here for Canton Fair as rate was better then what you can find for comparable hotel in Guangzhou. About an hour bus ride to fair.
Great hotel but location is not great, no good restaurants within walking distance. If you are adventurous you can cross the road in front of hotel via an overpass and walk along the main street and there are a few restaurants but be warned once you leave the hotel you will find very few that can speak English it's not like Shanghai or Hong Kong.
Restaurants in hotel where very good but a little pricy breakfast buffet was $23.00 and dinner buffet was $50.00.
Hotel staff where excellent.

10/10

Exceptional

25 Mar 2012

Chee

Sheraton Hoel in Dongguan

This hotel is worth every Yuan you pay. As good as other Sheraton in the world but at half the price.
Clean, CBD located, convenient and great service.
Highly recommended.

8/10

Excellent

25 Mar 2012

solo aussie on tour

Great Hotel with great staff

Courteous and helpful staff. Grand appearance of hotel reception,bar, and decent dining facilities and a good range of food. I would stay here again without question.

8/10

Excellent

08 Aug 2011

Dave

The only place I stay in Dongguan

Shopping across the street. Irene's Bar down the alley behind the hotel that caters to expats and travelers. Say hi to Marcus and Irene. The Japanese retaurant is surprisingly good and, of course, the included breakfast is superb. It's the only place I stay in DG.

10/10

Exceptional

17 Nov 2010

Verified traveler

Beautiful hotel, good food, comfortable bed

Excellent hotel. Everything is clean and comfortable. Good food. I highly recommend this hotel.

8/10

Excellent

19 May 2010

Juan

Great hotel in DongGuan

Excellent hotel, great value, very good italian restaurant. All around best value1

10/10

Exceptional

14 Apr 2010

Cam

Perfect business hotel

Very professional and clean. I have stayed here several times and had very good expeiences
.I recommend staying on the executive top floors if possible for the breakfasts and evening complimentary food and drink/ business center.
Shopping mall across the street is really nice to get out and about with the locals in the evenings and afternoons.
I have been traveling to China for 7 years now. This is a nice hotel.

10/10

Exceptional

24 Apr 2009

Welly

Just the right place in town

Just the right place in town

8/10

Excellent

28 Jun 2026

Akio

立地が良ければ最高です

Business

10/10

Exceptional

15 Mar 2026

Alberto Valdez

Es un hotel sobrio y cálido. Tiene un excelente servicio a las habitaciones. El personal del lobby y concierge están siempre dispuestos. La variedad del buffet del restaurante combina excelentemente la cocina local con la internacional.

6/10

Pleasant

10 Oct 2025

Tinglan

早餐选则有限空了也没有即时补

Business

8/10

Excellent

03 Jun 2025

Chun Chin

Very good but no refilling conditioner.

Business