Makarem Al Bait Hotel

8/10

Excellent

13 Mar 2026

OMOMEJI RASHEED

The hotel is okay and provides efficient services. But the issue of maintaining a restaurant should be reconsider.

Partner

6/10

Pleasant

22 Feb 2026

Rana Bilal Ahmed

The room was good and so the service. I booked two rooms. Unfortunately due to sudden demise of a family member at home country, I need only one room. I requested hotel reception regarding the refund but they refused.

Family_with_children

10/10

Exceptional

18 Feb 2026

Rana Bilal Ahmed

This is third time I am staying at this property with family to perform umrah. It's always very comfortable. Moving to haram is so easy and staff is very kind.

Family_with_children

10/10

Exceptional

04 Dec 2025

Muhammad

Everything was excellent.

8/10

Excellent

29 Nov 2025

Scherezade

Basic hotel, but very clean and comfortable

Friends_and_family Friends

10/10

Exceptional

10 Nov 2025

Abdul Rahman

I had a great experience at this hotel! The service was excellent, and the staff were kind and professional. A special thanks to Ahad at the reception — she was incredibly helpful, friendly, and made check-in smooth and easy. Her warm attitude truly made us feel welcome. Highly recommend this place!

Business_and_leisure Self

10/10

Exceptional

03 Nov 2025

Faheemuddin

Facilities were very good compared to the charges asked. Neat clean and modern.
Service, house keeping staff very helpful.
Shuttle service to Haram very convenient, but not as frequent as mentioned in their posts.
They arranged a special trip for us, at 1.30 am, which was not their scheduled time, because their new schedule was not mentioned in their ads. where they were saying hourly or half hourly trips.

Leisure Family

10/10

Exceptional

22 Oct 2025

Fazlul Khaleq

Friendly staff

The staff of hotel are really experienced and friendly.

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

muhammad

Excellent place to stay. Although away from Haram what frequent taxi and shuttle bus is made easy to go to Haram in time.

Leisure Self

10/10

Exceptional

05 Oct 2025

Abbas

شكرن علا استضافتكم لي وكان الموضفين في قمت الاحترام

10/10

Exceptional

22 Sep 2025

Amir

Very friendly people and good vibes

Family

10/10

Exceptional

03 Sep 2025

Ahmed

Excellent

Leisure Self

10/10

Exceptional

18 Aug 2025

Khaled

Reciptionest employees all are helpfull and polit

6/10

Pleasant

08 Aug 2024

Sabeena

Nice hotel a little outdated. It was far from the Mosque. They do have a free public transportation service
The area around the hotel was so so. Didn't feel like you could walk around and explore

2/10

Poor

01 Jun 2024

nurdin

Worst place to stay in makkah. they are not honest people, I paid 8 nights after 2 nights they kicked me out because of the minster of tourism and they never gave my money back .😡😡.

Business Self

6/10

Pleasant

12 Apr 2024

Ilyas

So and so ! Not the best and not too bad

Business_and_leisure Family

2/10

Poor

05 Apr 2024

Vaseem

No good service , shower was not at all working….

Partner

8/10

Excellent

04 Apr 2024

Hanaa

My experience was great

Business_and_leisure Family

10/10

Exceptional

08 Oct 2023

Mouhamadou

The shuttle to Haram Mosk was excellent!!!

Leisure Family

2/10

Poor

08 Sep 2023

Mohamed

The property was run down and unclean, the photos on Expedia are deceiving and not reflecting the hotel actual/current poor state.

Business_and_leisure

10/10

Exceptional

29 Jul 2023

Ahmed

Thanks alot

Leisure Family_with_children

10/10

Exceptional

24 May 2023

yousry

Staff are super nice and helpful. The cleanliness is number one.
Thank you all

Leisure Self

2/10

Poor

20 May 2023

SM

Stuff are unfriendly. Room are dirty. No towel. Bathroom is stinky. Room service never response. By the way if you are from English speaking country then don’t ever think to book that hotel. They can’t speak English. Hotel manager Kamal is one of the a……h… and never listen the problem. Every other days room lock do not work and you have to go all the way to reception and fix it. Stay away from that hotel.

Business_and_leisure Family

10/10

Exceptional

19 May 2023

yousry

The price and staff

Leisure Self

6/10

Pleasant

14 May 2023

Muhammad

Average

You get what you pay for. The hotel is just about avertage and nothing more to it. Best advantages was that it is close by to some restaraunts, including the local bus stop. There were no tissues in the room, had to request towels and slippers.

Friends_and_family Family

10/10

Exceptional

06 May 2023

Zaib

Great place to stay

2/10

Poor

27 Mar 2023

Mohammad

I had found nothing to like the property except the city view from my window!!! None of the stuff could speak in English, not even basic !! So we really had a bad experience to communicate!! One of the tap had only hot water could not use it for washing face or hand! So staying was not worthy and I deserve to get my money back!

Leisure Family_with_children

10/10

Exceptional

11 Mar 2023

Malik

I booked a deluxe suite in makrem Al bait and my experience was good. Friendly staff and house keeping was great. It has bus service to haram that is available 24 hours.

Leisure Self

10/10

Exceptional

04 Mar 2023

Basim

My booking confirmed by them and every thing was good

Leisure Family

8/10

Excellent

16 Jan 2023

Waqas

This was my first visit to SA and I chose this hotel based on the reviews I read on Expedia. The staff was very cooperative, nice and responsive. The hotel rent is very reasonable, they did not charged me for the early chck in although I wanted to pay for that. The place is very much acessable by public transport to Al-Haram. Makkah Bus No 4 and 8 ply day and night from the front of the hotel, they also provde a shuttle bus service for 5 prayers to Al-Haram which is convenient and fast. Hot water is available all times, environmental friendly heating and cooling, lighting, free wifi, hair dryers, toiletries and towels are available. The rooms were clean and tidey, equiped with new furniture, electric kettle, iron and ironing board, fridge and lockers. Good concierge service, plenty of elevators and ascalators and business center. The only thing they need to concentrat is to improve deep cleaning of corridors and deep cleans the batrooms more frequntly.

Leisure Family_with_children

6/10

Pleasant

10 Jun 2019

OMOMEJI RASHEED

Poor service at Makarem Albait

I have been staying in the hotel for over 7 years but the service is very poor this year. You have to go to the reception and request for cleaning and if the person on duty forget no room cleaning for you that day. The service at the restaurant also is poor. No varieties and the food served are not all that hot because the kitchen is no more located in the hotel. Generally the management performed below average.

10/10

Exceptional

15 Jun 2018

Sham

It was good but it was not convenient to the price

Family

6/10

Pleasant

06 Jun 2018

Ahmad

Difficult to travel back and forth to the haram. Food is not satisfactory.

Family

10/10

Exceptional

26 May 2018

Muhammad

Five star except location

Hotel itself was gr8 but it was bit far from haram
Service was enjoyable

Family

8/10

Excellent

19 Nov 2017

Anaam

Overall it was a good stay. They let us check-in slightly earlier than we were scheduled to. However, the room was quite small for three people and room service is not a given as we expect in Western Europe. However, they would always clean if you especially requested.

The hotel is considerably far from the Haram, but the shuttle service was excellent and always on time. However, the bus stop, where they drop you off is also considerably far, so be prepared for a long walk especially if you're going in the summer.

Family

10/10

Exceptional

02 Jul 2017

Verified traveler

Condition is excellent

It is excellent hotel.the service of transportation
And room service was excellent.

4/10

Poor

27 Jun 2017

Niz

Ok hotel far from the haram

The hotel is below average for the price. It is far from the haram so you are better off paying a little extra to save you time getting to and back from the haram. Room is below average in cleanliness and we had an experience where the toilet had a plumbing issue that smelt the whole bedroom, however, this issue was solved and they swapped for another room.

2/10

Poor

11 Jan 2017

Verified traveler

Advise, Choose Another Hotel

It was one of the worst experience ever I had at this hotel. Stay more than half an hour to check in, room, was one bed even though we ask for two beds, and many other issues.
Also, there are two families enter the room which is was wrong room since the recepition give them a wrong room.

Family

10/10

Exceptional

12 Dec 2016

Rashid

Hajj 2016

Needed a hotel post hajj away from Haram. Great value and location with ease of access away from the Hajj rush. Recommended.

4/10

Poor

03 Jul 2016

khalid

My stay at Makarem Albait

My expectations were high, but it wasn't that. When we arrived, our rooms were not ready. I booked three rooms for my family members, and guss what did we get, two rooms in two different floors. I had to accept two smaller rooms + the main room to be in the same floor with my kids. I selected this hotel as a 4 star hotel, so you would expect the cleanliness to be top. It wasn't, the towels were smelly ( as if they were washed with kitchen rags ) , the toilet seat and the toilet itself were not clean. When the housekeeping came to do their daily work, they only cleaned the mirrors, wiped the floor and changed the bed sheets ( not the below). I asked to clean the coffee cups or change them, they said NO. The transportation to Haram was terrible. We had to stay in the bus around 40 minutes before moving, and we could have stayed more ( the bus will wait until it fills up ) I had to use taxis for the rest of my stay. I would not come to this hotel again, and I would not recommend it to others.

8/10

Excellent

29 Jun 2016

Ahmed

good

good hotel,comfort rooms, bigger rooms and good for family. receptionist all saudis good sign and supportive.

Family

8/10

Excellent

28 Jun 2016

AHMAD

Nice hotel good pla6

Good one try it but it is fare away from Al haram
They have only one bus

6/10

Pleasant

26 Feb 2016

Verified traveler

Not clean, no wifi

The advertisement stated wifi in every room, however, there was no wifi in the room just the lobby. It was not clean and staff was not helpful.

6/10

Pleasant

26 Jul 2015

Verified traveler

it was very good hotel but the problem is the availability of shuttles to Haram during Ramdan was not as expected. We informed the hotel but nothing happened. 2nd, the call center for the hotel are closed in Ramadan from 6:00 a.m - 2:00 p.m which you can not contact the hotel if something happen

Family

10/10

Exceptional

20 Jul 2015

saadatu

excellent

I really enjoyed my stayed, I like the hotel more than 200% men!staffs are helpful everthing abt them is good. My special thanks to Mr. Samir and Muhammad the manager's they are really wonderful people.

Family

8/10

Excellent

06 Jul 2015

Ammash

The best thing is the buses to haram 24/7 and the buses's driver is verey frinedly and the receptionists are helpful and friendly
They only bad thing that annoy me when i ask for baby bed the did not help me and the breakfast is limated

Partner

10/10

Exceptional

04 May 2015

Verified traveler

great place with reasonable price. excellent services.

8/10

Excellent

30 Jul 2014

Abu Abdullah

clean neat good service

Overall a nice clean hotel. main problems were noise due to lack of carpet in rooms and smell from the bathroom/ toilet. If these were fixed it would have been close to a 5 / 5 rating.

2/10

Poor

28 Jul 2014

majed

Bad stay

Bad stay no recommended all of things to poor....................

8/10

Excellent

24 Jul 2014

Riyadh

Nice for the price

Nice hotel, little bit far from Haram so you need a taxi. Over all it is recommended.