Name: Al Tawfiq Plaza Hotel
Address: Ajyad Alsad Street, Mecca, 4972, SA

2/10

Poor

08 Jul 2026

gilani

Poor air conditioning refrigerator very dirty WiFi horrible staff were professional

10/10

Exceptional

04 Jul 2026

Ilyas

Close to Mecca, convenient, nice staff

Friends_and_family Friends

2/10

Poor

09 Dec 2025

Mohammad

Nothing is right about this hotel

Self

2/10

Poor

13 Nov 2025

Sofiane

The room was disgusting,the furniture so old and broken. The bathroom is disgusting old and broken. There is cockroaches everywhere the hall place is disgusting

Friends_and_family Friends

2/10

Poor

25 Oct 2025

Raisul

Fridge not working. Ac remote was not there. Temperature was set at 18 Degree Celcius at all time. No housekeeping at night time. Bathroom Door does not lock properly. My 2 yr old son got hurt with the bathroom door. He almost lost his tip of right hand pinky.

Leisure Family_with_children

6/10

Pleasant

21 Sep 2025

Abdi

I liked the location but it was still around 15 minutes of walk.

Leisure Self

4/10

Poor

24 Feb 2025

JAFFER KAMAL

Very smelly rooms, dirty, garbage overflows. The tap was broken and there was no water in the shower! Cockroaches around, insects of some kind. Air conditioners are extremely noisy and beds and linens are not the best.

Leisure Self

2/10

Poor

09 Feb 2025

cabane

As soon as I entered my room, I noticed it hadn’t been cleaned, and there were flies inside. The sink had no proper drainage, so water just spilled onto the floor and into the shower drain. This is the worst hotel I’ve ever stayed in, and I strongly advise against staying here.

Leisure Self

2/10

Poor

03 Jan 2025

Mohamed

The hotel conditions is terrible. Rooms very tight. Didn’t find my reservation with desired beds and i had to change the room after one day. first room was smelly. Staff tried to help but the hotel has nothing but good location

Leisure Family_with_children

8/10

Excellent

31 Dec 2024

Syed Abdul

Easy parking

Leisure Family

2/10

Poor

30 Dec 2024

Saikou

Rooms were very dirty
The toilet was terrible.
The carpets were dirty
All th drawers were broken
The bedding wasn't charged until i had to make a request.
The kettles were rusty.
Cigarette smoke everywhere and too much noise. Worst experience ever.

I would like my money back. It's not worth the amount paid

Business_and_leisure Partner

8/10

Excellent

22 Oct 2024

Aziza

It’s was good thank you very much

4/10

Poor

14 Sep 2024

Zeshan

Dirty

4/10

Poor

10 Sep 2024

Alaa

It’s really not clean and the staff obviously do not care about what’s going on in the hotel.

Expected for the low price it is tbh.

Self

8/10

Excellent

28 Aug 2024

Iman

Friendly Staff and convenient location. The room was a bit tiny and the furniture was very old. There is bad smell that ocationally comes from the bathroom
Overall not too bad

10/10

Exceptional

29 Feb 2024

Isse

Good

2/10

Poor

25 Dec 2023

Muniru

Not

Disappointed

2/10

Poor

19 Dec 2023

Muniru

Poor

No so good

Friends_and_family Family

8/10

Excellent

18 Sep 2023

Zia

xxx

4/10

Poor

22 Aug 2023

Said

No internet in room

4/10

Poor

13 May 2023

Mohammed

Staffs are super friendly, but the property is super dirty, making business because of its location. Surprised Expedia recommended such hotels.

Leisure Self

2/10

Poor

15 Mar 2023

Yama

Avoid this place if you’re concerned about the hygiene!!! Property is located in a reasonable walking distance (~15 minutes) from the Kaaba/Masjid-ul-Haram. As for the hygiene, it was my worst experience ever. I’ve traveled to many different countries, but I’ve never experienced such a dirty accommodation. I don’t think they have ever washed the curtains which smell like poop since they have built the hotel. Windows can’t be open as they’ve placed air conditioning in all windows. I’ve tried to open a window and found ~3-5kg guano (birds poop). I’ve made a video and showed to the receptionist. They gave me another room, but with the same situation. I couldn’t stay their as I was afraid of getting sick. So changed the hotel.

8/10

Excellent

08 Mar 2023

Verified traveler

Nice hotel close to al Haram. Only 10 mins walking distance. Rooms were ok. Bed was hard rock and it was perfect for my back.

Partner

2/10

Poor

28 Feb 2023

Mohamed

Very dirty and rude staff

Leisure Self

2/10

Poor

18 Feb 2023

Shereef

I can’t stay there for 5 min
It was ugly bad smiling and so old bad condition
It’s not even 1 star hotel

Leisure Family

6/10

Pleasant

11 Feb 2023

SHAZZA

A simple and affordable
It will be inviting if they improve cleanliness

Leisure Self

2/10

Poor

08 Feb 2023

Sohail

I had a worse experience at this hotel. It stinks hotel’s dirty. Check in was awful they couldn’t find my booking and tried to charge me more. It took me half hour to check in. Receptionist can’t speak English. Nobody come to clean your room.

Self

2/10

Poor

07 Feb 2023

Hasan

Nothin unique

Business_and_leisure Self

10/10

Exceptional

04 Feb 2023

JAVED

10 mint walk

2/10

Poor

20 Jan 2023

Ghulam Hussain

The door handle for the entry door to the room was broken. I contacted the front desk to get it fixed, but no action. I remined them again the next day (Jan. 18), but no body paid attention. There was no toilet paper in the bathroom. The shower door was not propoerly closing. I could not take a shower.

2/10

Poor

08 Dec 2022

Muhammad

It was about 1KM from haram. Going down there was easy because it’s all down hill but coming back up to the hotel was little hike. I hired taxi every time we came back to the hotel and taxi charge us 20-30 riyals depending on the time. It was dirty dirty. Bathroom stink. No room service for entire 6 days.

Leisure Family

10/10

Exceptional

13 Nov 2022

Salman

Excellent experienced

Very comfortable rooms, no hygiene issue, compliments water bottles, friendly staff especially Bangladeshi maintenance guy I can’t remember his name was very cooperative. He managed to check me in early and really looked after me. Property is 10 minutes away, long walk but good thing it’s straight not through hill or slope. Good thing, all 10 minutes walk is full of shops.

Friends_and_family Friends

6/10

Pleasant

07 May 2022

SOHAIL

Very Poor

There were no facility for drop off or loading even. Got fixed penalty parking while loading the luggage actively in front of the hotel. The car boot was open and I was actually putting the bag in!
Poor wash rooms and no linen changed in 6 days.

Friends_and_family Family

2/10

Poor

04 May 2022

MOHAMMED

I got to the hotel. They told me it was full and only a spare room was available. Upon seeing the property.. I couldn’t stay there. There was no clean water and the whole room stank of manure. Terrible.

Leisure Family

10/10

Exceptional

03 May 2022

Muhammad

Everything okay 👍

Leisure Family

2/10

Poor

26 Apr 2022

Ashraf

Terrible property, so old. Not maintained, terrible customer service and rude receptionist
I won’t recommend it to anyone

Leisure Family

4/10

Poor

16 Apr 2022

Wassef

I liked nothing about this property

Leisure Self

6/10

Pleasant

19 Mar 2022

Raja

Need improvement in room to be cleaning , bed sheets , pillow covers need more attention not clean enough , needs better customer service

Leisure Self

10/10

Exceptional

10 Jun 2019

Dahir

Overall good stay

Nice people, good management but, old building!

Partner

6/10

Pleasant

24 May 2019

Mohammed Al

متوسط

الفندق موقعه جيد وبهو الاستقبال مناسب الا ان الغرف غير مرتبه وجميع فتحات النوافذ مركب فيها كبريسر جهاز التكييف الخاص بالغرفه وكذلك الواي فاي ضعيف جداً في الغرف وسعر العرف مرتفع مقارنةً بمستوى الفندق

Partner

6/10

Pleasant

13 Apr 2019

Verified traveler

It was 15 minutes walk to the grand mosque / HARAM. Small room with low ceiling, but price wise it was not bad

Leisure Self

4/10

Poor

04 Apr 2019

Verified traveler

When take shower the bathroom flooor holds water and I had to use squeegee to push accumulated water to the drainage hole.

Friends_and_family Family

8/10

Excellent

19 Feb 2019

Verified traveler

It was good but wish it was bigger especially the bathroom

Leisure Family

2/10

Poor

31 Dec 2018

Verified traveler

No comment , i have already given enough rating. Bcs i am sure you will or akraedy found a lot of people like me. I hope they will improve more in order for them to get good rating

8/10

Excellent

01 Jun 2018

A

Good price

6/10

Pleasant

28 Dec 2017

Nas

Best for the price

hotel staff brilliantly helpful. And very quite and peaceful environment I enjoyed my stay. Negatives r : by the time of booking they said free Wi-Fi ,but no Wi-Fi in the hotel at all , so that's upsetting. A little far for walking to masjid haram.15 minutes. But for the price can't complain. Overall good good..

6/10

Pleasant

30 Nov 2017

muhammad

It’s okay

It’s okay but very far from my distinctions the staff very friendly cooperative they are very well organized I will recommend to my friend as well

10/10

Exceptional

27 Nov 2017

Ammad

Enjoyed the stay

it was great location. only 10-15 mins.

Staff wa really helpful. Whatever i asked was provided on request. Really helpful on guiding. People in Makkah are not usually helpful, but the hotel staff was really helpful

Family

6/10

Pleasant

22 Mar 2017

Saeed

At a reasonable distance from Masjid al-Haram.

The bathroom is too small
Standing shower is in a corner but there is no curtain or frame. The whole bathroom becomes puddle of water during bath.

8/10

Excellent

05 May 2016

Mohammad Nasir

Makkah visit