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Al Safwah Royale Orchid Hotel

Makkah · Saudi Arabia

4289, Al HajlahView location

7.4/10Very good298 Reviews
Cleanliness7.4/107.4
Service7.4/107.4
Comfort7.0/107.0
Condition7.0/107.0
Location9.8/109.8
Neighborhood8.2/108.2
Amenities7.0/107.0
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  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Al Safwah Royale Orchid Hotel

Set in a prime location of Mecca, Al Safwah Orchid puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience.

To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out. Television LCD/plasma screen, carpeting, linens, mirror, towels can be found in selected guestrooms.

Enjoy the hotel's recreational facilities, including fitness center, spa, before retiring to your room for a well-deserved rest. Convenience and comfort makes Al Safwah Orchid Hotel the perfect choice for your stay in Mecca.

Read more about this hotelShow less

With a stay at Al Safwah Orchid in Makkah (Makkah City Center), you'll be steps from Great Mosque of Makkah and 6 minutes by foot from Kaaba. This hotel is 0.2 mi (0.3 km) from The Clock Towers and 0.3 mi (0.5 km) from King Fahad Gate.

Make yourself at home in one of the 471 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 5:30 AM
Check-out until 12:30 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No alcohol served onsite No alcohol allowed onsite Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
    • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
    • Couples wishing to share a room must provide proof of marriage.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Alcohol is not served or permitted at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 10007435
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately SAR 250 per person
    • Self parking fee: SAR 552 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    Russian

    Filipino

    English

    Turkish

Nearby attractions

Great Mosque of Makkah 0.2 km / 0.1 mi
The Clock Towers 0.3 km / 0.2 mi
Well of Zamzam 0.4 km / 0.3 mi
Maqam Ibrahim 0.5 km / 0.3 mi
Kaaba 0.5 km / 0.3 mi
Black Stone 0.5 km / 0.3 mi
King Fahad Gate 0.5 km / 0.3 mi
Al-Salam Gate 0.5 km / 0.3 mi
Alkhalil Courtyard 0.7 km / 0.4 mi
Souk Al-Khalil 0.7 km / 0.4 mi
Safa and Marwah 0.9 km / 0.6 mi
60th Street 1.3 km / 0.8 mi
As-Haabee Exhibition 1.6 km / 1 mi
Masjid Al-Jinn 1.8 km / 1.1 mi
Al Malaa Cemetery 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 471
  • hotel
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Concierge
  • Newspapers
Show 7 more facilities & services
  • Luggage room
  • Clothes dryer
  • Library
  • Café
  • Restaurant: 2
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH SHARED BATHROOMQUADRUPLE • WITH SHARED BATHROOMQUA.FH

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    QUADRUPLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE EXECUTIVEJUNIOR SUITE • EXECUTIVEJSU.EJ

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    JUNIOR SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVE CITY VIEWTRIPLE • EXECUTIVE CITY VIEWTPL.CV-EJ

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    TRIPLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR CITY VIEWTRIPLE • SUPERIOR CITY VIEWTPL.CV-SU

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    TRIPLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH VIEWSTRIPLE • WITH VIEWSTPL.WV-1

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    TRIPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV-1

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV-1

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    QUADRUPLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.WV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 47 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Al Safwah Royale Orchid Hotel

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Internet access
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH VIEWSSINGLE • WITH VIEWSSGL.WV

    Photos are not available for this room type.

    Al Safwah Royale Orchid Hotel

    SINGLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Al Safwah Royale Orchid Hotel

7.4
Very good
298 Reviews
Cleanliness
7.4 /10
Service
7.4 /10
Comfort
7.0 /10
Condition
7.0 /10
Location
9.8 /10
Neighborhood
8.2 /10
Amenities
7.0 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Areej
Clean room , cooperative staff , great breakfast, most important is the distance to haram was really 2 min , shops and food inside the building so it was great . I like it and highly recommended
Thank you Al safwa orchid hotel 💙
8/10
Excellent
12 Jul 2026
Abdul
Fantastic location. Friendly staff. Good location.
Family_with_children
8/10
Excellent
08 Jul 2026
Hussein
Very closed to Masjid Al- Haram
Self
10/10
Exceptional
22 Jun 2026
Asad
Very close to Haram, spacious room, neat and clean, good staff, excellent breakfast, very good house keeping staff.
I would like to stay again in this hotel, if God willing.
Family
4/10
Poor
19 Jun 2026
Mohammad Yousuf
Only one cleaning staff who use to reach after 1 hour if we call housekeeping, lots of noise and access of outsider, wifi was very poor, AC was not having proper cooling and various other issues
Family
4/10
Poor
15 Jun 2026
Athar
Location good rest nothing to discuss
Self
2/10
Poor
03 Jun 2026
Roslina
Not recommended at all. From the management to the ground staff rude. Poorly maintained hotel.
6/10
Pleasant
31 Mar 2026
Dr.Mohamed
Breakfast is not the best, not large enough and the taste wasn’t good.Great location, lots of shopping , beds are old and hard, the room was small with no view or even light we were basically in a hole
Partner
10/10
Exceptional
07 Mar 2026
Mohammed
I won't have anything negative to write about.ofcourse its very
Expensive in Ramadan
but the convinience is worth the price
6/10
Pleasant
24 Feb 2026
Faizal
The room was reasonable. Staff are very courteous and helpful.

However internet was very poor. For businessmen or someone who needs internet think properly as it might be very frustrating. .
6/10
Pleasant
22 Feb 2026
Ndeye
Staff is ok.Room is old but spacious. Heck out was at 12:00pm not at 12:30 pm as mentioned in my reservation.
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Tasawer
Clean room with tea coffee facility. Bathroom with soaps toothbrush slippers, towels etc. Plenty of working lifts to avoid delays. Respond to queries very quickly. Great shopping centre and good court. Breakfast quality is a bit of a let down.
6/10
Pleasant
16 Jan 2026
Mohamed
It was crowded
Leisure Partner
10/10
Exceptional
11 Jan 2026
Cpt. Saleh
This place is just amazing
8/10
Excellent
08 Jan 2026
Gaoussou
Room nice staff was wonderful
Self
4/10
Poor
31 Dec 2025
Diana
Checked in a dirty room. Talked to receptionist and they didnt want to change my room
Family
10/10
Exceptional
02 Dec 2025
Mohamed
Very nice and live place with shopping
Leisure Family
6/10
Pleasant
27 Nov 2025
hammad
Everything needs to be improved. My room was supposed to be partial haram view but there was another building right in front of the window so no view. Room services were subpar. Great thing is its closeness to Al haram.
Family
8/10
Excellent
27 Nov 2025
Jawad
Staff was very helpful. Property location is excellent as it is part of Haram. There is room for improving the condition of rooms, washrooms and common areas.
Leisure Partner
6/10
Pleasant
26 Nov 2025
Magdy
only the bed was hard ,need to be more comfortable ,nice breakfast ,great location , nice mosque inside the building
10/10
Exceptional
03 Nov 2025
Choman
غريت
6/10
Pleasant
13 Oct 2025
Asad
The staff wasn't very comfortable with the English language. I called room service, requesting for my food to be warmed up. Instead, they brought me a new plate of food (and charged me for it) and told me that they don't have the facility to warm up patrons' food.

Clean room but worn-out carpet.

Overall good but the communication with the chef making omelette was the issue, he was in a hurry and even after asking to cook the omelette properly he gave us half cooked omelette.
Family
10/10
Exceptional
13 Oct 2025
Fathima Nuzha
Convenient clean rooms
10/10
Exceptional
12 Oct 2025
fatama
The stay at Al Safwah was amazing right outside the haram lots of food places and shops for shopping. Overall great stay would come again. Breakfast was also really good.
Business_and_leisure Family
2/10
Poor
27 Sep 2025
Omar

Hotel.com


Due to unforeseen circumstances, I was unable to arrive on the originally scheduled date of my booking. I reached out to Hotels.com in an attempt to either cancel or reschedule my booking, but unfortunately, I did not receive a timely response. Additionally, it appears that no effort was made by Hotels.com to contact the hotel to update or modify my reservation accordingly.

I kindly request your assistance in reviewing this matter and seeing if any resolution can be offered, given the situation.

Thank you for your support.

Never to book with hotel.com. They use agoda which is cheaper than rate their website and agoda give free cancellation. Hotels.com don’t
10/10
Exceptional
24 Sep 2025
Patrick
May God the Sustainer accept from all the Pilgtims, pray to be back soon
6/10
Pleasant
17 Sep 2025
babar
room is nice location is nice
stuff s nice
Business_and_leisure Family
10/10
Exceptional
21 Aug 2025
MOHANAD
Nice staff and good breakfast, very close to Haram.
2/10
Poor
30 Jul 2025
Nasrullah
The only good thing is location, very close to the Haram.
Big time discrimination, they give us a room like grave, with dirty amenities, ripped blankets ,rude behavior.
After fighting till next day without sleep, they chane the room , and that was while new world ,nice window, clean amenities better quality blankets and well behaved house keeping staff.
Leisure Family
6/10
Pleasant
26 Jul 2025
shabnam
This hotel is listed as a 5-star property on sites.they're trying to avoid reviews on those platform to keep it a 5 star. I initially booked through one of that platform but the hotel contacted me shortly after asking me to cancel and rebook through here.later discovered others had reported similar experiences as they avoiding reviews on those platform.

The main advantage of this hotel is its location. If staying near the Haram is your priority, it’s a decent option. The Safa Tower connects to the Clock Tower, and while you’ll need to change two elevators and use an escalator, the walk to the Haram is still fairly convenient. In fact, having stayed at the Fairmont before, I’d say this hotel might be slightly closer to the Haram entrance.

That said, service and accessibility were disappointing. You have to walk through a market and take escator to reach the entrance with no clear signage or staff to guide you.Taxis aren’t allowed to stop directly outside, so getting one can be a hassle often requiring a long wait for drivers to come from upper parking.
Check-in was also poor. The staff handed me the key without explaining anything or where my room,hotel facilities, or breakfast is,which was included in my booking. I had to ask for basic directions myself. For a hotel claiming to be 5-star, the service fell far short.
Overall, I’d rate this hotel as a 2 to 3-star property at best. It’s only worth considering
Leisure Partner
10/10
Exceptional
17 Jul 2025
Sadat
I found what i expected
Family_with_children
10/10
Exceptional
10 Jul 2025
Asim
Excellent service
10/10
Exceptional
08 Jul 2025
kaviraj
best place to stay in Makkah. Taxi available just a walk away. shipping and food in the building itself. a few steps to Kaaba
Leisure Family
10/10
Exceptional
24 Jun 2025
Ommar
Best place ever
8/10
Excellent
03 Jun 2025
mahmudur
This hotel is very close to Khaba.
Leisure Partner
8/10
Excellent
18 Apr 2025
Qasim
Excellent staff
10/10
Exceptional
21 Mar 2025
Enam
Excellent service ,
Business_and_leisure Family
10/10
Exceptional
20 Mar 2025
Ashraf
Will stay again in the future
10/10
Exceptional
19 Mar 2025
Milad
Very good
Leisure Family
4/10
Poor
22 Jan 2025
Shah
The decor is dated, the furniture belongs to 19th century used and battered the bed was awful, bathroom unfit for purpose. This hotel does not deserve 5* it’s 2 at the best. The only saviour is its location, other hotels available at better price.
Leisure Partner
6/10
Pleasant
11 Jan 2025
Ashfaq

Great location only

Staff were good at check in and the location is the best ever
Friends_and_family Family
6/10
Pleasant
11 Jan 2025
Mohamed
Good
6/10
Pleasant
10 Jan 2025
Sarvar
👎👎👎
Family
10/10
Exceptional
07 Jan 2025
Abdel-Salam
The place is very good and the staff are very nice.
Business_and_leisure Family
10/10
Exceptional
01 Jan 2025
Abdullahi
Great hotel
Leisure Family_with_children
10/10
Exceptional
17 Nov 2024
Rehana
Excellent location
10/10
Exceptional
12 Nov 2024
amtul
Good
8/10
Excellent
06 Oct 2024
Yasser
Great location. First row in front of haram
Leisure Self
8/10
Excellent
28 Sep 2024
Abdulkarim
Its very close to Haram, The hotel is getting old and needs a bit of renovations. However, it was convenient and we enjoyed our stay.
Friends_and_family Family
2/10
Poor
02 Sep 2024
Ashia

\"I recently stayed at Al safwa royal archid and unfortunately, my experience did not meet my expectations. The room was not as clean as I had hoped, bed was not same as I booked. I booked city view they didn't provide it, and also the service was below par. Customer service was rude which is so unprofessional I hope the management can address these issues to improve the experience for future guests.\"
Leisure Family
6/10
Pleasant
21 Aug 2024
Shanara
Good point was location and big beds. Had to change rooms due to leak. The new room given had ne shower door and flush was not working properly so had to change room again.
Room service was very late and breakfast was very disappointing. I believe it was the leftover from previous nights dinner
Leisure Family
10/10
Exceptional
18 Aug 2024
Adil
Thanks
6/10
Pleasant
14 Aug 2024
AbdulRazak
Have to call for everything including water doesn’t come for house keeping
Leisure Family
4/10
Poor
06 Aug 2024
FADI
No comments
8/10
Excellent
02 Aug 2024
kamel
Pleasant stay excellent proximity
10/10
Exceptional
30 Jul 2024
??? ??????
.
8/10
Excellent
29 Jul 2024
Naheed
Very very close to haram. Good hotel to stay if you have small children and the elderly.
8/10
Excellent
28 Jul 2024
Verified traveler

Very close hotel

Very close to the Haram with lots of food places and mini supermarket in the building
Friends_and_family Family
10/10
Exceptional
28 Jul 2024
Ismail
The best location and easy access.
Leisure Family
6/10
Pleasant
28 Jul 2024
SALEM
It’s ok
Leisure
6/10
Pleasant
04 Jul 2024
Joumana
Confusing
4/10
Poor
04 Jul 2024
Joumana
The hotel is close to haram .
I don’t like :
Firstly ,Entrance to hotel was very confusing and hiding ,
In General everything were confusing , breakfast area , elevators,
In breakfast room the chairs very very dirty.
They food variety was bad .
Leisure Family
8/10
Excellent
28 Apr 2024
Niamat
Excellent place to stary it’s bro near the masjid
Family
10/10
Exceptional
26 Apr 2024
amer
good
2/10
Poor
20 Mar 2024
Khaled

hotel entrance is very difficult

There is noise between the rooms, the furniture is very old, the bed mattress is uncomfortable, the blanket is old, and the hotel entrance is very difficult from the market.
Friends_and_family Family
10/10
Exceptional
07 Mar 2024
Mohamed
.
Leisure Family
8/10
Excellent
13 Jan 2024
Naveed
It was great experience of Holy Kaaba 🕋 and location of hotel was only few steps away from
Leisure Family
10/10
Exceptional
02 Jan 2024
Ansar Basha
Very close to Haram. Nice facilities and friendly staff.
Leisure Family
2/10
Poor
23 Dec 2023
Abdulrahman
It is not 5 stars and not even 2 stars 👎
Business_and_leisure Family
2/10
Poor
21 Dec 2023
Mohamed
The hotel location is perfect from al-haram mosque however my quadrable room on the 10th floor was horrible.
First it was actually a double standard room with 2 extra beds. The facilities in the room was too limited with no view window. The bell man was far away from the hotel entrance downstairs which made me stolen by 2 bangals who told me that they belong to the hotel.
The food at the restaurants was the most awful thing anyone can ever experience. Starting from the horrible taste and ending by the lack of any variety. I guess this will be my first and last experience at this place.
Leisure Family
6/10
Pleasant
18 Dec 2023
Mohamed
The only advantage you get is the proximity to Haram.

The furniture is old, not enough towels in the toilet, no iron in the rooms, and room service is not responsive and super slow. You hear a lot of noise from nearby rooms and corridors
Leisure Partner
6/10
Pleasant
05 Dec 2023
Siti

Room

Old, need renovation
Friends_and_family Family
2/10
Poor
26 Nov 2023
Ridwaan
Hotel not maintained, service is bad
10/10
Exceptional
22 Nov 2023
Ahmed
Amazing as always, excellent location overlooking the Holy Mosque, and very convenient for shopping too.
Leisure Family_with_children
6/10
Pleasant
22 Nov 2023
Muhammad
The best possible location these days
Leisure Family
8/10
Excellent
28 Oct 2023
Hazem
location
Business_and_leisure Family
2/10
Poor
15 Oct 2023
Abdullah

Stay Away.

Useless room service with old rooms. Bed mattress was very hard and no one helps you. Avoid staying here. Road is always blocked infront of the hotel, you can’t get taxi and you have to drag your luggage all the until the road reopens.
Friends_and_family Family
10/10
Exceptional
21 Sep 2023
Tasneem
Allhumdulillah very close to everything
Leisure Family
4/10
Poor
18 Sep 2023
Muhammad Naseer
The property seems not maintained properly. The amenities were not in good shape. Sliding glass door for the bath place was broken and missing. A/C was not functioning properly. And there is no internet. It never works. Just an average space.

On top of all not much of greeting attitude at the reception. I can literally count the number of words exchanged at the time of check-in and check-out.

Leisure Self
8/10
Excellent
07 Sep 2023
Mohammad

Location!

It has the best location for the price. However, the internet doesn't work. You will have to come down to the lobby. The cleaning service was OK but had to ask for fresh towels. The plus point was the location!
Partner
8/10
Excellent
25 Aug 2023
Fowzia
Ok
Leisure Family
2/10
Poor
06 Jun 2023
sheerin
The outside view is excellent regarding the mosque and the area around the mosque. But, unfortunately, the staff, manager and reception are very rude and aggressive. Though I paid a lot for this property, the manager still did not provide me with the amenities I sought. 80 percent of my amenities got missed with this property by the manager and staff with so much expensive price and the quality of stay that I received from them did not meet my expectation. Therefore, the standard of the hotel is very poor except for the city view which is also available in a few rooms (the manager charges extra for the city view even when booked online with Expedia). Besides, the hotel cost is too expensive in my opinion with limited amenities and no breakfast which seems to be unreasonable and not considerable at all on my end. And, of course, as mentioned above the management is very rude and does not provide the amenities which meet the guest satisfaction and that had happened to me in this case.

Thanks for taking my feedback.

Regards,
10/10
Exceptional
27 Apr 2023
Yavar
Location is best, very near to Masjid e Haram, very closest hotel, very clean, polite staff, high speed WI-FI, many lifts, no more waiting for lift
Leisure Family
10/10
Exceptional
27 Apr 2023
Hassan
Great Hotel
Leisure Family_with_children
10/10
Exceptional
07 Apr 2023
Abdullahi
Thank you. The property was convenient
Leisure Family
4/10
Poor
29 Mar 2023
Verified traveler
Room was run down. Tiles on the floor were old and worn out.
The room smelled like cigarettes.
Friends_and_family Family
4/10
Poor
22 Dec 2022
Mo
Food quality was very poor. Don’t recommend dinner or breakfast at the hotel.
Leisure Family
6/10
Pleasant
11 Dec 2022
Ambreen
The bed mattress are horrible extremely hard . Cleanliness is not Upto standard of a hotel. The location is extremely good next to clock tower and few min to Macca was the only best thing.
10/10
Exceptional
29 Jul 2022
Ridha
It was great stay at this hotel. Great location, price, and services. Close to the holy Haram and everything else.
*****
Leisure Friends
10/10
Exceptional
10 Dec 2021
Emad
All OK
Business_and_leisure Family
2/10
Poor
26 Nov 2021
Hussein
Hallways smell so bad, rooms are not well cleaned , found a bug in the restroom in addition to the worst mattress you can ever sleep on. Staff were very non cooperative when I complained and still giving me a hard time to refund my money.
Business Self
8/10
Excellent
28 Oct 2021
Muhammad
Hotel Facility was very convenient and near Haram. Easy approach with all amenities available.
Leisure Family
8/10
Excellent
19 Oct 2021
Muhammad Azam
Facility was very convenient and near to Haram!
Leisure Family
8/10
Excellent
11 May 2021
Abedulwahab

Just ok

Hotel is far from being 5 stars. Just practical
Location is the biggest advantage
Prayer hall overlooking haram is excellent and very convenient
Self
2/10
Poor
03 May 2021
aboubakr
not good at all
Friends_and_family Family
2/10
Poor
01 May 2021
aboubakr
Not good at all, very bad experience.
Friends_and_family Family
10/10
Exceptional
16 Apr 2021
Naif

Very close to AlHaram with easy access

Very close to AlHaram with easy access
Friends_and_family Family
10/10
Exceptional
27 Feb 2020
Verified traveler

Wonderful Hotel

It was amazing
Partner
10/10
Exceptional
11 Jan 2020
Verified traveler
Closest to the Haram Shareef. Very convenient location
Leisure Family
6/10
Pleasant
10 Oct 2019
Verified traveler
Room and some kind of smell. We requested a king-size bed. There were 2 queen beds and 1 twin bed in the room. Then they joined the queen beds to make it king. There was no sunlight in the room.
Leisure Family

Location & surroundings

Al Safwah Royale Orchid Hotel
4289, Al Hajlah, Mecca, Saudi Arabia

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Al Safwah Royale Orchid Hotel

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