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Raffles Makkah Palace

Makkah · Saudi Arabia

King Abdul Aziz Endowment, P.O. Box 1281View location

9.2/10Excellent582 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.6/109.6
Condition9.4/109.4
Location9.8/109.8
Neighborhood9.6/109.6
Value10.0/1010.0
Amenities9.2/109.2
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Raffles Makkah Palace

Raffles Makkah Palace, Saudi Arabia, is an exclusive all-suite hotel with 214 luxury suites offering unmatched comfort. With breathtaking views of the Grand Mosque and the Kaaba, our hotel boasts a prime location directly adjacent to Al Masjid Al Haram.

Each suite features spacious living areas, sumptuous bedding, and state-of-the-art amenities. Enjoy 24-hour butler service and an authentic Arab atmosphere, immersing you in Makkah's rich cultural heritage. Experience serenity and spirituality at Raffles.

Read more about this hotelShow less

A stay at Raffles Makkah Palace places you in the heart of Makkah, steps from Great Mosque of Makkah and The Clock Towers. This luxury hotel is 0.3 mi (0.5 km) from Kaaba and 0.2 mi (0.3 km) from King Fahad Gate.

Make yourself at home in one of the 226 individually decorated guestrooms, featuring minibars and DVD players. 42-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

Conveniences include phones, as well as safes and desks. Featured amenities include limo/town car service, express check-in, and express check-out. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 4:30 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Green Globe Noise-free rooms not guaranteed No alcohol served onsite No alcohol allowed onsite Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
    • Couples wishing to share a room must provide proof of marriage.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Alcohol is not served or permitted at this property.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Some water is reused through a grey water recycling system
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 10007941
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately SAR 180 for adults and SAR 65 for children
    • Early check-in fee: SAR 250 (subject to availability)
    • Rollaway bed fee: SAR 1000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    Malay

    Filipino

    English

    Indonesian

Nearby attractions

The Clock Towers 0.1 km / 0.1 mi
Great Mosque of Makkah 0.1 km / 0.1 mi
King Fahad Gate 0.3 km / 0.2 mi
Well of Zamzam 0.5 km / 0.3 mi
Maqam Ibrahim 0.5 km / 0.3 mi
Kaaba 0.5 km / 0.3 mi
Black Stone 0.5 km / 0.3 mi
Alkhalil Courtyard 0.5 km / 0.3 mi
Souk Al-Khalil 0.5 km / 0.3 mi
Al-Salam Gate 0.6 km / 0.4 mi
Safa and Marwah 1 km / 0.6 mi
60th Street 1.1 km / 0.7 mi
As-Haabee Exhibition 1.5 km / 0.9 mi
Masjid Al-Jinn 1.9 km / 1.2 mi
Al Malaa Cemetery 2.2 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Total number of rooms: 214
  • Number of floors (main building)
  • Family rooms
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging stationExtra charge
  • Key Collection
Show 80 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wired InternetExtra charge
  • Wi-fi
  • Local and international calls
  • Car hire
  • Transfer service
  • Secure parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Medical service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper stand
  • Shop
  • Terrace
  • ConciergeExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • Library
  • Electric kettle: 1
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Show cooking
  • Breakfast room
  • Conference room
  • Meeting room: 6
  • Conference hostess
  • Secretarial service
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • TV lounge
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tub
  • Turkish bath (hamam)
  • SolariumExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centreExtra charge
  • Green Globe Certification
  • Breakfast
  • Breakfast buffet
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and lunch
  • No alcohol is served
  • Special dietary options
  • Vegetarian meal
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Raffles Makkah Palace

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIERRoom • PREMIERROO.PE

    Photos are not available for this room type.

    Raffles Makkah Palace

    Room PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE SUPERIOR CITY VIEWJUNIOR SUITE • SUPERIOR CITY VIEWJSU.CV-SU

    Photos are not available for this room type.

    Raffles Makkah Palace

    JUNIOR SUITE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Raffles Makkah Palace

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEWSUI.CV-2

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Raffles Makkah Palace

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM WITH VIEWSSUITE • PREMIUM WITH VIEWSSUI.PI-WV

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Raffles Makkah Palace

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 80 m²SUI.ST
    SUITE STANDARDPhoto unavailable8 photos

    Raffles Makkah Palace

    SUITE STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • TV
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Bathroom
    • Shower
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXE • 1 Bedroom • 80 m²SUI.DX
    SUITE DELUXEPhoto unavailable10 photos

    Raffles Makkah Palace

    SUITE DELUXE

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Room amenities

    • Minibar
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 120 m²SUI.6S-1
    SUITE PresidentialPhoto unavailable7 photos

    Raffles Makkah Palace

    SUITE Presidential

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    120 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-1

    Room amenities

    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM WITH VIEWSSUITE • ONE BEDROOM WITH VIEWSSUI.B1-WV

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Presidential WITH VIEWSSUITE • Presidential WITH VIEWSSUI.6S-WV

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE Presidential WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH VIEWSSUITE • DELUXE WITH VIEWSSUI.DX-WV

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEWSUITE • CITY VIEW • 1 Bedroom • 80 m²SUI.CV
    SUITE CITY VIEWPhoto unavailable2 photos

    Raffles Makkah Palace

    SUITE CITY VIEW

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW ONE BEDROOMSUITE • CITY VIEW ONE BEDROOM • 1 Bedroom • 80 m²SUI.B1-CV
    SUITE CITY VIEW ONE BEDROOMPhoto unavailable7 photos

    Raffles Makkah Palace

    SUITE CITY VIEW ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CITY VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-CV

    Room amenities

    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-2

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE

    Photos are not available for this room type.

    Raffles Makkah Palace

    DOUBLE PREMIER KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE ONE BEDROOMSUITE • DELUXE ONE BEDROOMSUI.B1-DX

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIERDouble or Twin • PREMIERDBT.PE

    Photos are not available for this room type.

    Raffles Makkah Palace

    Double or Twin PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PREMIERSINGLE • PREMIERSGL.PE

    Photos are not available for this room type.

    Raffles Makkah Palace

    SINGLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEW TWO BEDROOMSRoom • CITY VIEW TWO BEDROOMSROO.B2-CV

    Photos are not available for this room type.

    Raffles Makkah Palace

    Room CITY VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO BEDSSUITE • CITY VIEW TWO BEDSSUI.2B-CV

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Raffles Makkah Palace

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR ONE BEDROOMSUITE • SUPERIOR ONE BEDROOMSUI.B1-SU

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE SUPERIOR ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEW • 1 Bedroom • 160 m²JSU.CV-1
    JUNIOR SUITE CITY VIEWPhoto unavailable10 photos

    Raffles Makkah Palace

    JUNIOR SUITE CITY VIEW

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    160 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV-1

    Room amenities

    • Minibar
    • Bathroom
    • TV
    • Direct dial telephone
    • Shower
    • Hairdryer
    • Satellite TV
    • Bathrobes
    • Alarm clock
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Raffles Makkah Palace

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Raffles Makkah Palace

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW TWO BEDROOMSSUITE • CITY VIEW TWO BEDROOMSSUI.B2-CV

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE CITY VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR CITY VIEWSUITE • SUPERIOR CITY VIEWSUI.CV-SU

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Raffles Makkah Palace

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 1 Bedroom • 160 m²SUI.PI-2
    SUITE PREMIUMPhoto unavailable14 photos

    Raffles Makkah Palace

    SUITE PREMIUM

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    160 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-2

    Room amenities

    • Minibar
    • Extra beds on demand
    • Cot on demand
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX-1

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE CITY VIEWJUNIOR SUITE • CITY VIEWJSU.CV

    Photos are not available for this room type.

    Raffles Makkah Palace

    JUNIOR SUITE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • Presidential • 1 Bedroom • 120 m²SUI.6S-2
    SUITE PresidentialPhoto unavailable7 photos

    Raffles Makkah Palace

    SUITE Presidential

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    120 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S-2

    Room amenities

    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Raffles Makkah Palace

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CLASSICSINGLE • CLASSICSGL.AS

    Photos are not available for this room type.

    Raffles Makkah Palace

    SINGLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX

    Photos are not available for this room type.

    Raffles Makkah Palace

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS WITH VIEWSSUITE • TWO BEDROOMS WITH VIEWSSUI.B2-WV

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE TWO BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Raffles Makkah Palace

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST-3

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM TWO BATHROOMSSUITE • ONE BEDROOM TWO BATHROOMS • 1 Bedroom • 80 m²SUI.2W-B1
    SUITE ONE BEDROOM TWO BATHROOMSPhoto unavailable8 photos

    Raffles Makkah Palace

    SUITE ONE BEDROOM TWO BATHROOMS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM TWO BATHROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2W-B1

    Room amenities

    • Bathroom
    • Shower
    • Direct dial telephone
    • TV
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS WITH VIEWSSUITE • TWO DOUBLE BEDS WITH VIEWSSUI.2D-WV

    Photos are not available for this room type.

    Raffles Makkah Palace

    SUITE TWO DOUBLE BEDS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Raffles Makkah Palace

9.2
Excellent
582 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.4 /10
Location
9.8 /10
Neighborhood
9.6 /10
Value
10.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
03 May 2026
Aditi
Just Perfect and gorgeous
Friends_and_family Family
10/10
Exceptional
03 May 2026
Mubarak
كل شي ممتاز
Family_with_children
10/10
Exceptional
25 Feb 2026
Mian Ahmed
Room was spotless and luxurious but may need a little bit of update in the near future. Staff was great and extremely helpful.
10/10
Exceptional
17 Feb 2026
Mahdy
Great hotel
10/10
Exceptional
14 Feb 2026
faiza
Extremely good customer service, our room had a direct Kaaba view, couldn’t have asked for a better view or better service. Would highly recommend it. Staff at restaurants esp during breakfast was extremely attentive, knew your preference, highly personalized service
Family
10/10
Exceptional
23 Jan 2026
adalberto
Overall 10/10.
From check in to check out best service. Very attentive. Quick service. In room dining is top notch. Concierge is always ready to attend to your every need. Everyone is always warm and welcoming.
Friends_and_family Family
10/10
Exceptional
17 Jan 2026
Tajuddin
Breakfast ‏was delicious and the variety ‏gave us an amazing experience.
Leisure Family_with_children
10/10
Exceptional
23 Dec 2025
HAROON
Excellent staff and food
Friends_and_family Family
10/10
Exceptional
17 Dec 2025
Sam
The best
10/10
Exceptional
10 Dec 2025
Rayan
Very clean and nice hotel
10/10
Exceptional
09 Dec 2025
Afzal
V luxurious and best location ! I would recommend wholeheartedly
Leisure Family
10/10
Exceptional
09 Dec 2025
Abdallah
Absolutely one of the best hotel stays we've ever had. And we've be traveling for almost 24 years now.
Leisure Family_with_children
10/10
Exceptional
04 Dec 2025
Tariq
Amazing
Leisure Family_with_children
10/10
Exceptional
30 Nov 2025
Rabia
We just checked out after 3 days at the Raffles Hotel and cannot recommend it enough for a stay. We brought my elderly parents and the comfort of the rooms, the delicious breakfast buffet, and daily tea service, hearing the adhan in our rooms and easy access thru p2 allowing them easy access to the haram was unmatched. This was the most memorable umrah as we came on one of the busiest months and returning to the hotel suite made the entire trip easy and memorable. The staff went out of their way and inshallah cannot wait to return.
10/10
Exceptional
29 Nov 2025
Mehmoodur
Clean rooms. Nice staff. Fast elevators. Great breakfast buffet.
Friends_and_family Family
2/10
Poor
27 Nov 2025
Bassam
Rooms one of them ok and 2 rooms not to the standard Al though the rate is the same
10/10
Exceptional
25 Nov 2025
Imane
Clean rooms Staff excellent Shops nearby
Leisure Family_with_children
10/10
Exceptional
22 Nov 2025
Taiye
I love this hotel! People and services was the best !!!! It’s feels like home will be coming back insha Allah ameen
8/10
Excellent
02 Nov 2025
Anisuzzaman
It was wonderful as always . Being in the holy place hotel should provide zam zam water for the room guest . Front desk staff needs to be more friendly and professional. House keeping and rest of the staff are really friendly and helpful .
Room needs some upgrading
10/10
Exceptional
01 Nov 2025
salman
Best hotel to stay in the whole of Saudi Arabia
Leisure Partner
10/10
Exceptional
28 Oct 2025
Ayesha
Amazing hotel.
Family_with_children
10/10
Exceptional
26 Oct 2025
Halima
Words cannot describe the excellent service we received..super impressed the warmth, care, personalised service and professionalism across all staff is world class. It was our first time doing Umrah ..you made sure our stay is peaceful for us to concentrate on our Ibadah..Team Raffles Makkah you are forever in our prayers ...thank you may Allah reward you all with success dunya wal akhera...keep it up and see you next time inshaAllah ..
Friends_and_family Family
10/10
Exceptional
24 Oct 2025
Renee
Amazing stay, with clean rooms, friendly staff and lots of options at breakfast. Would high recommend!
Leisure Family_with_children
10/10
Exceptional
22 Oct 2025
Mohamed
Absolutely outstanding hotel! Definitely a palace. Staff was above wonderful. Dining was delicious. We had breakfast and dinner at the hotel. Easy walk to the Kaaba. I am definitely planning on coming back her when I am in Makkah during Hajj.
Leisure Partner
10/10
Exceptional
04 Sep 2025
Hossam Mostafa
Great for family
Leisure Family_with_children
10/10
Exceptional
16 Aug 2025
Maali
Very nice
Leisure Family_with_children
10/10
Exceptional
01 Jul 2025
Haytham
Location
2/10
Poor
05 May 2025
Mimouna
The carpet semell very bad and the
10/10
Exceptional
22 Apr 2025
Elhadi
Excellent location.
Staff were amazing.
Thank you all for making it a wonderful experience!!
Business Family
10/10
Exceptional
12 Apr 2025
Gokhan
the staff are friendly and helpful

The food is very good
Leisure Family
10/10
Exceptional
10 Apr 2025
Ibrahima
Very nice and very good
10/10
Exceptional
02 Apr 2025
Ziyath

Nice

Nice
Friends_and_family Family
2/10
Poor
12 Mar 2025
Rayyan
Try bad experience
Leisure
8/10
Excellent
08 Mar 2025
Syed
Property is very good and convenient to Haram
Leisure Family
10/10
Exceptional
02 Mar 2025
Humaira
Loved staying at Raffles, was so convenient in so many ways
Leisure Partner
10/10
Exceptional
24 Feb 2025
Reham
Clean and beautiful hotel. Staff are extremely friendly.
Business_and_leisure Family
10/10
Exceptional
20 Feb 2025
Zaki
great hotel and staff
Leisure Self
10/10
Exceptional
09 Feb 2025
Lamin
Great place to start
10/10
Exceptional
17 Jan 2025
khaled
It was good experience
10/10
Exceptional
29 Dec 2024
Nourah
Staff and the hotel perfect
Thank you so much
10/10
Exceptional
17 Nov 2024
salman
Perfect as always
Leisure Family
8/10
Excellent
16 Nov 2024
Verified traveler

Great service but not as advertised rooms

The 2 bedroom presidential suite I was given with Haram view actually had partial view unlike the advertised picture. Also, instead of the two large bathrooms within the bedrooms promised a “Grand five-piece bathroom” which we didn’t get as well. We had tiny bathrooms that had a three piece set. These are the only two disappointments that were completely different than advertised.
Friends_and_family Family
10/10
Exceptional
16 Nov 2024
saqer
Great
Business Family
10/10
Exceptional
01 Nov 2024
Abdelatif
Great location and excellent service and staff!
Leisure Family
4/10
Poor
17 Aug 2024
Ahmed
Room was available at 5:30 pm we had to wait to get in. Nothing was offered but simple sorry
Business Family
8/10
Excellent
26 Jul 2024
Abdulrahman
The room was extra cold and the ac controls are so messed up. The bed is amazing but the showers are mulfunctioning and scattering water.
Partner
10/10
Exceptional
26 Jun 2024
Amr
So nice
Leisure Family
10/10
Exceptional
30 Apr 2024
Amira
Hi, I did like every thing
2/10
Poor
26 Apr 2024
Mazen
l was disappointed with the experience, which felt more akin to a 4-star hotel. My room was directly beneath another undergoing construction, causing significant noise. Additionally, the cleanliness was subpar, as the bedding was quite dusty.

Despite raising these issues, I received only an apology and no compensatory gesture. I hope this feedback prompts a review of your service standards.
Family
8/10
Excellent
21 Apr 2024
Shazaad
great
Business_and_leisure Family_with_children
10/10
Exceptional
14 Mar 2024
Faheem
great experience overall
Leisure Family
10/10
Exceptional
15 Feb 2024
Nausheen
Was very comfortable, easy to go to the Haram, clean. I would happily stay there again.
Leisure Family
10/10
Exceptional
28 Nov 2023
smara
Amazing hotel, only problem is the lifts outside the hotel.
Leisure Family
10/10
Exceptional
26 Sep 2023
Aliya

Amazing city hotel

Best hotel in Mekkah. Conveniently located next to Kaaba. Prayer room on top I great as well.
Friends_and_family Family
6/10
Pleasant
09 Sep 2023
MOHAMMED
Staff is great. Rooms are definitely not a 5 star hotel rooms. Very very old. Shower smells like pee. I definitely not stay here again nor recommend this hotel. It’s definitely does not meet standards of Raffles brand.
Leisure Family
10/10
Exceptional
22 Jul 2023
Ahmed

Highly recommended

Everything was perfect during the stay , i booked for my parents who did Umrah , they were extremely satisfied . İn addition to this the hotel allowed a very late check-out.
Friends_and_family Family
10/10
Exceptional
12 Jun 2023
Tarek
Very nice facilities. Very close to the Haram. Beautiful view of the Kaabah and Haram from my room. Very memorable. Recommended by a friend, that's a local. It was a spectacular stay for Umrah.
Breakfast and restaurant were very good. Quality & variety of food were first class. Staff were helpful and smiling. We felt welcomed.

Won't be my last stay, inshaa Allah.
One dislike: Hotel feels a little outdated.
Leisure Family
4/10
Poor
02 May 2023
Obida
best
Leisure Family
10/10
Exceptional
20 Apr 2023
Samule
Every single member of staff were so pleasant, polite, courteous and alway available to help - the best experience we have had by far!

Especially those responsible for housekeeping (I forget his name but for me he was like an Uncle) and also Ismath who was of amazing help during our last days there - ensuring our luggage was looked after and allowing us to perform Umrah with ease before we were to leave for home - suffice to say if it wasn't for him and his colleagues we would not have been able to do this. May allah subhna tallah reward them all for making our pilgrimage such a pleasant one!
Partner
10/10
Exceptional
08 Mar 2023
Syed Osama
Thoroughly enjoyed our stay for 5 nights. Facility, staff, location was superb. Look forward to staying here next time we visit iA
Leisure Family_with_children
10/10
Exceptional
27 Feb 2023
Ghayyur
Really Nice
Business_and_leisure Family
2/10
Poor
19 Feb 2023
Naif
Because not give me my room
10/10
Exceptional
20 Dec 2022
Behzad
One of the best accommodations for Hajj/Umrah
Leisure Family_with_children
6/10
Pleasant
18 Dec 2022
Master
Close to Makkah.
Staff in room service needs to be more diligent and in the cafeteria- staff should pay attention to their guests.
Leisure Self
10/10
Exceptional
10 Oct 2022
Rehan
Quality and service is at 5 star level. Staff does above and beyond. Checkin process was amazing and quick. Sara on the front desk was exceptional. Hand written note from Salem managing director was exceptional, no one takes time to do this. We are exceptionally satisfied and haram view was amazing.
Leisure Family
4/10
Poor
17 Aug 2022
Salah
Close to Haram, and the view is spectacular.
The only thing which i don't understand that when you are an Expedia VIP customer and you are checking in after 2:00 PM in low season an the Hotel is quarter of it capacity, the receptionist refused to give us our room, we had to come again after 4:00 PM to collect our keys. Very disappointed.
8/10
Excellent
09 Aug 2022
Nosheen
In terms of its proximity to masjid ul haram, great location and it is at a very convenient walkable distance to Kaaba.
Cleanliness was ok. Couches, carpet and walls were stained with marks of food and coffee. Never cleaned properly.
They did not have microwave or dishes or dishwashing stuff in kitchenette which was nuisance when traveling were 3 little kids.
Room bar was insanely over priced. Would recommend buying similar stuff at 1/10th the price from shop around.
Connected with shopping mall so tons of eating options available.
breakfast was included and had amazing variety and options. Staff was receptive. Daily room service was available which is rarely seen in other western hotels these days.
Overall we enjoyed our stay.
Leisure Family_with_children
10/10
Exceptional
04 May 2022
Omar

من افضل وأنظف الفنادق في مكة

الفندق ممتاز
اوصي به
Friends_and_family Family
10/10
Exceptional
16 Jan 2022
Ali
An excellent experience and I hope to repeat it, the hotel staff were friendly and highly professional, and the environment in the suite was distinctive and luxurious. Thanks for the nice experience.
تجربة ممتازه و اتمنى تكرارها، فقد كان موظفو الفندق ودودون و على درجة عالية من الاحتراف ، كما ان البيئة الخاصه بالجناح كانت مميزه و فخمه. شكراً على التجربة الجميلة.
Leisure Family
10/10
Exceptional
10 Dec 2021
Sultan
Best hotel I’ve ever stayed in in Makkah
The staff from front desk to everyone else are unbelievably amazing
Friends_and_family Family
10/10
Exceptional
13 Apr 2021
Verified traveler
The entire experience from arriving at the hotel and final checkout was very professional and welcoming. The staff took care of us and provided wonderful service
Leisure Partner
10/10
Exceptional
19 Mar 2021
Saif issa

Excellebt 10000 star

They really deserve more than 10 from the manager of the hotel to the porters they were all friendly and do every things for help Thanks
Friends_and_family Family
4/10
Poor
16 Mar 2021
Verified traveler
Disappointed ... too expensive for what you get here .... bad staff .... bad room dining ..... no one wants to help
Leisure Family
10/10
Exceptional
30 Oct 2020
Mahasin
It was excellent stay
Friends_and_family Family
2/10
Poor
17 Feb 2020
Verified traveler
Mr Omar said that booking wasn’t available. At 2:30am with two kids, I had to look for another one.
Leisure Family_with_children
10/10
Exceptional
14 Feb 2020
Verified traveler
Nothing everything was good thanks
Service location
10/10
Exceptional
31 Jan 2020
K.K
Very helpful and friendly staff, great room and great service .
Business_and_leisure Partner
10/10
Exceptional
31 Jan 2020
Fadi
Excellent Hotel facing Al Haram and provide free upgrade
Leisure Family
10/10
Exceptional
25 Jan 2020
Verified traveler
It was exceptional stay, the view was marvelous and there amenities was beyond my expectations
Leisure Family_with_children
10/10
Exceptional
18 Jan 2020
Verified traveler
Perfect as usual. The view is breathtaking. The staff are the best
Leisure Family
10/10
Exceptional
17 Jan 2020
Omar

Unforgettable stay


Amazing , but before the quality of food was better than today , hopefully they tried to be perfect , staff very kind and helpful , housekeeping staff only one he is really amazing and make duty in a complete face .
He is Mohammad Hafez
Friends_and_family Family
10/10
Exceptional
27 Dec 2019
Verified traveler
All was perfect
Friends_and_family Family
10/10
Exceptional
28 Nov 2019
Verified traveler
Great experience. Couldn’t have been better.

The hotel and staff added to our experience
Leisure Family_with_children
10/10
Exceptional
22 Oct 2019
F
The people that work there are exceptional. The place is super clean, modern, and very well kept... You deffinately get what you paid for.
Leisure Family
6/10
Pleasant
15 Sep 2019
Verified traveler
Priority was fairly clean. Room service get to knock on the door a lot to clean the room. Also, once we got the wrong breakfast (not the same as I ordered), but I was refunded the amount for the breakfast. Staff in the lobby where very nice and friendly.
Business_and_leisure Family
4/10
Poor
21 Jun 2019
Verified traveler
For VIP Access program, it's not good at all. Otherwise the hotel considered as unlikely a 5 stara hotel with regular facilities \"not specious\" and I recommended other hotel like the Fairmont clock royal hotel.
Leisure Family
10/10
Exceptional
04 May 2019
Shakeel

Best near Kabba

Comfortable and clean hotel with extremely friendly staff will to go extra mile to help and make you feel welcomed,
Partner
8/10
Excellent
30 Apr 2019
Soud

Good

I have booked Delux suite ( room + living room) on makkah view, I thought that i will have the big windows but unfourtunatly they gave us the room with the samll windows ! We was not comfortable about the view so much ! So when i ask them to change the room they told me to book the premier suite for next time ! Wich had a panoramic view ! I think they save this category’s for other booking agency’s! Cuz they were the same size and same furniture and view! It was only the difference in the room position!
Partner
8/10
Excellent
12 Mar 2019
Verified traveler
Ok nice close to haram but food is very expensive I The Restourant and room service
Leisure Family
10/10
Exceptional
11 Mar 2019
Omar
It is rare nowadays to find a hotel that is perfect in all aspects. If you are looking for one, Ruffles is the right choice. I will absolutely visit this place again and recommend it to others. Literally, everything was smooth and great. Thanks a million Ruffles for the amazing staff and service that made our trip memorable.
Family
8/10
Excellent
06 Mar 2019
Fatma
We had very good experience excellent services, helpful staff, clean rooms
Leisure Family
10/10
Exceptional
02 Mar 2019
GamalElnahas
I like the location
I didn't like the difficult access to the location
Leisure Family
8/10
Excellent
17 Feb 2019
Verified traveler
Check in was slow, they couldn't find my reservation and had to get assisted by the manager. Elevators are confusing and its difficult to get uber rides there. Not good value for money I expected much more luxary from a five star hotel.
Business_and_leisure Self
10/10
Exceptional
08 Feb 2019
Verified traveler
This hotel deserves 7 Stars because of the location, furniture and friendly staff .
Leisure Family
8/10
Excellent
05 Feb 2019
Verified traveler
I like the service
Very accommodating
I like the free coffee that is delivered to your room everyday
Business Family
4/10
Poor
03 Feb 2019
A
Good but there is room for improvement. Polite staff, although the service was slow.
10/10
Exceptional
25 Jan 2019
Alaeddin

One of the top

It was amazing.. the best hotel I've visited in macca
Family
10/10
Exceptional
03 Jan 2019
Verified traveler
clean and Beautiful facility, conveniently located the heart of Makka and very friendly staff staff.
Family_with_children
8/10
Excellent
25 Dec 2018
Adil

Enjoy my stay

Best location amazing place
Family
10/10
Exceptional
22 Dec 2018
Mahmoud

Kaaba view suit

Wonderful hotel, just few feets from the Haram
Fast service
But,,Expensive!
Family

Location & surroundings

Raffles Makkah Palace
King Abdul Aziz Endowment, P.O. Box 1281, Makkah, Saudi Arabia

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Raffles Makkah Palace

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