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Emaar Grand Hotel

Makkah · Saudi Arabia

Ibrahim Al Khalil Street, NAView location

7.2/10Very good83 Reviews
Cleanliness7.0/107.0
Service7.2/107.2
Comfort7.2/107.2
Condition7.0/107.0
Amenities6.8/106.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Emaar Grand Hotel

Just a 750 metre from the holy Haram, Dar Al Eiman Grand is set in the lively Ibrahim Al Khalil Street in Mecca. It features elegantly decorated rooms and a restaurant that offers a 24-hour rooms service.

Fitted with blue carpeted and tiled floors, all rooms at Dar Al Eiman grand are decorated with rich fabrics and ornate furnishings. They are all equipped with satellite TV channels, air conditioning and a wardrobe.

A number of restaurants and shops are located within a walking distance from Dar Al Eiman. King Abdul Aziz Airport is 60 minutes by car. Al Mesfala is a great choice for travellers interested in sightseeing, ancient landmarks and history.

Read more about this hotelShow less

Located in Makkah (Makkah City Center), EMAAR GRAND is within a 15-minute walk of Great Mosque of Makkah and The Clock Towers. This hotel is 4.4 mi (7.1 km) from Kaaba and 0.6 mi (0.9 km) from King Fahad Gate.

Make yourself at home in one of the 885 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include irons/ironing boards, as well as phones with free local calls.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 15

Hotel policies

No elevators Private host property Pets not allowed

Important information

  • You need to know
    • Couples wishing to share a room must provide proof of marriage.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 10002106
  • Minimal age
    15
  • Optional fees
    • Fee for buffet breakfast: approximately SAR 45 for adults and SAR 25 for children
    • Self parking fee: SAR 100 per day
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    English

Nearby attractions

The Clock Towers 0.9 km / 0.6 mi
Great Mosque of Makkah 1.1 km / 0.7 mi
King Fahad Gate 1.1 km / 0.7 mi
Souk Al-Khalil 1.1 km / 0.7 mi
Alkhalil Courtyard 1.3 km / 0.8 mi
Well of Zamzam 1.4 km / 0.9 mi
Maqam Ibrahim 1.4 km / 0.9 mi
Kaaba 1.4 km / 0.9 mi
Black Stone 1.4 km / 0.9 mi
Al-Salam Gate 1.5 km / 1 mi
60th Street 1.9 km / 1.2 mi
Safa and Marwah 1.9 km / 1.2 mi
As-Haabee Exhibition 2.3 km / 1.4 mi
Masjid Al-Jinn 2.8 km / 1.8 mi
Al Malaa Cemetery 3 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 900
  • hotel
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
Show 65 more facilities & services
  • Wi-fi
  • Local and international calls
  • Secure parking
  • Valet parking
  • Room service
  • Laundry service
  • Launderette
  • Medical serviceExtra charge
  • Bicycle hire service
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Shop
  • Café
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • ProjectorExtra charge
  • Conference hostessExtra charge
  • PhotocopierExtra charge
  • Hairdressing salonExtra charge
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Early bird breakfast
  • Late riser breakfast
  • Buffet lunch
  • Set menu lunch
  • Brunch
  • Buffet dinner
  • Set menu dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half Board
  • Half board without drinks
  • Half board with non-alcoholic drinks
  • Half board with drinks
  • Full board
  • Full board without drinks
  • Full board with non-alcoholic drinks
  • Full board with drinks
  • No alcohol is served
  • Special dietary options
  • Picnic
  • Gala dinner
  • Vegetarian meal
  • Snacks
  • Early Check-in
  • Charges for late arrival
  • Early departure
  • Identification card at arrival
  • TennisExtra charge
  • SafariExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Emaar Grand Hotel

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Emaar Grand Hotel

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Emaar Grand Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Emaar Grand Hotel

    DOUBLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Safe
    • Telephone in the bathroom
    • Housekeeping
    • Smoke detector
    • Fireplace
    • Plug adaptor
    • Fan
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Wake-up service
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Towel menu
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Emaar Grand Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Emaar Grand Hotel

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Emaar Grand Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Emaar Grand Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Emaar Grand Hotel

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Emaar Grand Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Emaar Grand Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Emaar Grand Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 33 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable3 photos

    Emaar Grand Hotel

    QUADRUPLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–5 • Adults: max. 4 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Housekeeping
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Turndown service
    • Wake-up service
    • Plug adaptor
    • Fireplace
    • Smoke detector
    • Telephone in the bathroom
    • Fan
    • Make-up mirror
    • Bathrobes
    • Desk
    • Toiletries
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Minibar
    • Towel menu

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    Emaar Grand Hotel

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 33 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable5 photos

    Emaar Grand Hotel

    TRIPLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 1
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Wake-up service
    • Turndown service
    • Toiletries
    • Desk
    • Bathrobes
    • Make-up mirror
    • Fan
    • Plug adaptor
    • Fireplace
    • Smoke detector
    • Housekeeping
    • Telephone in the bathroom
    • Bathroom: 1
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible

    Facilities with extra charge

    • Towel menu
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Emaar Grand Hotel

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Emaar Grand Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Emaar Grand Hotel

7.2
Very good
83 Reviews
Cleanliness
7.0 /10
Service
7.2 /10
Comfort
7.2 /10
Condition
7.0 /10
Amenities
6.8 /10
47 reviews shown
10/10
Exceptional
10 Mar 2026
Ndeye
The only thing you need to stop you make people pay breakfast online and when we go to the hotel, the hotel say we did not pay when I was to the front desk. Three people have the same problem so that is not fair
Family_with_children
8/10
Excellent
21 Jan 2026
Muhammad
Nice staff clean place
4/10
Poor
08 Dec 2025
Habeeb
While lobby of the hotel is really clean and smells good and having decent proximity to Haram for the price (~15 mins walk), the toilet is very dirty. You can tell no thorough cleaning is done in the toilet for the longest time. The rugs smell and you can visibly see sentiment of dirts in every corner of the toilet despite the black tiles!!!!!
8/10
Excellent
13 Sep 2025
jamila
If you going for chilling very nice hotel but we going for umrah . When i go for umrah i don't like to missed 1 prayers in haram but this hotel not convinced for 5 times prayers in haram. Especially like me health conditions . It's quite far when you back from prayers, all gate get close. You need to walk 15 minutes. Then many millions people crossing the road , doing shopping. Beggars, footpath close by those silly womans for there cheap staff sailing . It's not easy for health problems people. In shaa Allah next years i will avoid long distance hotel.
Leisure Family
2/10
Poor
22 Aug 2025
Safra
It was not the best experience. There were leaks in the bathroom. The csdpet was not clean. We were not placed in the same floor even though we were promised this would be done.
10/10
Exceptional
16 Aug 2025
glen
Good staff
2/10
Poor
10 Aug 2025
Gladys
It's a matter of mistake in location of hotel and a matter of few second when I realised that I made a mistake in location of the hotel then I lost the money which I know is still in the agency. So your agency is gluttonous and greedy.
10/10
Exceptional
04 Aug 2025
Bhatti
Bed were clean and comfortable and food was nice
Leisure Family
8/10
Excellent
15 Jul 2025
Samira
first off the walking distance isn’t actually 17 minutes, i would say much less. you can see the clock tower from the hotel. the rooms were good, it took us a while to figure out the AC but that’s ok. breakfast was 3/5. they dont really change anything except like two dishes daily but other then that it’s fine. the staff were friendly but sometimes it was difficult to find the receptionist or talk to them because they would stop the conversation they are having with you to go and talk to someone else, very annoying but what can i do. overall you get what you paid for so in the end it wasn’t bad but i wouldn’t say it was good. will probably get the hotel in the future tho we will see inshAllah. first picture it what it looks like walking in and the second is the view from the window(it was the 5th floor)
Leisure
10/10
Exceptional
02 May 2025
Verified traveler

Excellent

Great hotel, amazing stay, staff mamager very helpful
Friends_and_family Family
8/10
Excellent
11 Apr 2025
Ali

Walking distance to haram.

Hotel is very busy due to location. Not recommended with young families due to on very busy commercial road.
Friends_and_family Family
2/10
Poor
07 Apr 2025
Mohammad Nabeel Asim
Had a terrible experience with Emaar Grand. Reception staff is outright rude and unhelpful. Was given a dirty and stuffy room at first. Got it changed to another one with only 2 towels (between 4 people), empty bottle of hand soap, no iron in the room (took us 4 hours just to get one), dirty fridge. The reception never answers when you call. Pathetic way to treat guests especially those who travel far distances and are there to perform religious duties.
Leisure Family
10/10
Exceptional
04 Apr 2025
Fatima
Alhumdulliah ir was great but need to have micro wave in the room
Family
8/10
Excellent
17 Mar 2025
Bilquees

Comfortable and spacious.

It was a good stay. Had issues with towels though. Only one bath towel for 3 adults. Had to phone, go down to reception and ask the cleaners before we were given 3 towels.
Friends_and_family Family
6/10
Pleasant
12 Mar 2025
Amer
This is not a 5 star by any means, it is barely a 4 star.

Old amenities, very crowded area and quality of people at the area is not a 5 star level with all due respect.

Also, it is definitely more than 740 meters away.

Room was old, mattress was uncomfortable
10/10
Exceptional
06 Mar 2025
RACHID
ما شاءالله كل شىء رايع و مريح كانت ايام كالحلم .اشكر كل الطاقم و شكرا خاص لياسين
Leisure Partner
6/10
Pleasant
04 Mar 2025
Mirza
No room service
Not enough towels in bathroom.
All room service numbers are busy.
One of our room water leaking from roof.
No toiletries in bathrooms.
Leisure Family
2/10
Poor
03 Mar 2025
Shabbir
Bathroom very dirty
Small room for 4 person
Friends_and_family Friends
8/10
Excellent
28 Feb 2025
y
Room service is not good
Most of the time there is no one at the front desk
4/10
Poor
26 Feb 2025
Mohammed S
The room was very tight no lunch space to move about, the insects was coming out from the bathroom drain. Reception staff was not kind or friendly at all,
Friends_and_family Family
2/10
Poor
21 Feb 2025
mohammed Shahin
The staff at the reception not helpful at all, don’t even acknowledge you at all. Very rude. Not worth the money we spent.
Leisure Family
10/10
Exceptional
27 Jan 2025
Majid
Around a 15/20mins walk from Al Haram.
Leisure Friends
8/10
Excellent
14 Jan 2025
Abul
Shows pictures on Expedia Emaar grand it’s not correct they gave room on next store which is make me bit unhappy and no room service at the property it’s unusual but overall everything is ok and considering
Leisure Friends
10/10
Exceptional
30 Dec 2024
Abdalla
Walkable for young people to the Haram and it’s busy aria
Leisure Family
2/10
Poor
20 Dec 2024
Arslan
The staff didn't made us wait unnecessarily for 4 hours during the check-in only to say that the booking doesn't exist. After 2 more hours, they found the booking but the room was not ready yet. The staff will deal with you as if they are doing you a big favour. There were no toiletries in the room for the entire during of my stay, no towels. And reception never picked up the call nor did they speak English. Avoid at all cost!
10/10
Exceptional
29 Oct 2024
Zafeer
Staff are always brilliant. They constantly cleaning the cafe in lobby is brilliant lovely karak chai! Easy walk plenty lifts easy accessible. Rooms are spacious clean
Leisure Family_with_children
10/10
Exceptional
24 Oct 2024
Khalid
Tha hotel cleaning is great so is the staff. You feel welcome by the staff.
Business_and_leisure Family
8/10
Excellent
16 Oct 2024
Ahmad

Excellent reception team

Excellent team in reception specially rahaf
Excellent location.
Self
10/10
Exceptional
09 Oct 2024
Abdullah
Amazing hotel and service
10/10
Exceptional
05 Oct 2024
Verified traveler
Decent hotel not too far from the Masjid Al Haram
Friends_and_family Family
2/10
Poor
11 Sep 2024
Muhammad
Staff too horible not professional
Spend 7 nights and rooms too noisy my children could not get proper sleep even many times complain but staff looks not want to do any help for their guest what eva issue u have.
Business_and_leisure Family
10/10
Exceptional
07 Aug 2024
m
7 night stay. Approx 1km 10 minute walk if youre young and able to walk. Just remember to leave 40 minutes before prayers and you will have the shotest walk to prauer area inside. Leave late and your walk becomes 2km and you may not get inside. Clean hotel. Dont expect much and you will be pleasantly surprised. You get what you pay for. Dont expect marriott standard on a budget. Ive stayed here before and will do again.
Friends_and_family Family
10/10
Exceptional
02 Aug 2024
Mohamed
Amazing
2/10
Poor
20 Apr 2024
free
To start off was given a key to a room that already had a family in there. That was really embarrassing for both parties. there was no hot water in the shower the shower glass door inside handle was broken couldn’t close it. No shower gel limited amount of soap given. The rod handle inside the shower was wonky. Overall not a good experience
Leisure Family_with_children
10/10
Exceptional
20 Mar 2024
Sumon
Friendly and ticks all the boxes
Leisure
10/10
Exceptional
27 Dec 2023
Tariq
Excellent hotel all around. Close to Haram, very polite and helpful staff. Excellent restaurant highly recommend
Friends_and_family Family
8/10
Excellent
04 Dec 2023
Shabir
Multilingual staff at the reception would be much appreciated.
Leisure Self
8/10
Excellent
17 Nov 2023
Abdullah
Too far from Haram, did not actually give us toilet paper after we requested some. That’s the only bad points. Overall good.
8/10
Excellent
25 Jul 2026
MEHMET
Banyo şartları iyi değildi. WC klozet sallanıyordu
4/10
Poor
23 Oct 2025
Siad Abdullahi
Melkein sama ruoka joka päivä. Huone oli likainen wc, kahvi kupit olivat likaiset, yksi sänkyn lakanat ei vaihdettu ollenkaan edelliset Asikas jäljet. Pyyhkeet ei ollut vessassa. Huone kunto kesti kauan. Suurin osa me siivottiin vaimo ja minä.
Leisure Family
2/10
Poor
06 Mar 2025
Mohammed
Tres mauvaise expériences
Leisure Family
6/10
Pleasant
04 Mar 2025
Nadege
Grand hôtel propre . Mais service d étage qui laisse à désirer. Il fait toujours demander pour le changement de serviette et autre besoin . O ménage sur 5 jours . Même pas il vide les poubelles . Et ils attendent un pourboir.
Friends_and_family Family
8/10
Excellent
28 Jan 2025
Sakina
Good and clean hotel
4/10
Poor
07 Jan 2025
Marouane
Chambre très peu reposante, bruit de machinerie juste à coté du lit avec une intensité jamais vu ailleurs.
Le bruit s'enclenche entre 1h et 4h du matin...
Partner
10/10
Exceptional
10 Nov 2024
Aissa
Top
10/10
Exceptional
09 Nov 2024
Aissa
Tres propre proche de mosque et personnel gentille a l ecoute .je le recommande 100/100.
Leisure Family
10/10
Exceptional
14 Oct 2024
AHMED
Ha sido una buena experiencia lo recomiendo 100%, el personal muy amables , tenia el desayuno incluido y la verdad me encanto, volveré inchalah en este hotel si sigue asi
Friends_and_family Family

Location & surroundings

Emaar Grand Hotel
Ibrahim Al Khalil Street, NA, Makkah, Saudi Arabia

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Emaar Grand Hotel

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