Name: Makkah Towers
Address: Ibrahim Al Khalil Street, Al Haram, Mecca, SA

6/10

Pleasant

04 Aug 2026

Asif

I stayed here 3-4 times this year I didn’t had a good experience, they gave me a room in tower 3 which was over crowded that results in waiting for 10-20mins to get on the elevator.
The only reason I stayed this is get it in and out quickly but this year had a very bad experience.

10/10

Exceptional

23 Jul 2026

Shazia

We had a wonderful family stay at Makkah Towers. The location is the best—just steps away from Masjid Al-Haram, making it extremely convenient for prayers. The rooms were clean and comfortable, and the staff were friendly and helpful. The breakfast buffet offered a great variety of fresh and delicious options, making each morning enjoyable. We highly recommend Makkah Towers and would gladly stay here again.

Family

10/10

Exceptional

16 Jul 2026

FERHAT

Herşey yolundaydı tavsiye ederim

10/10

Exceptional

11 Jul 2026

sarfraz

Excellent location. Right in front of al harem.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Faizur

My first visit to the hotel and have no complaints. I definitely will return to Makkah Town hotel.

Family

10/10

Exceptional

30 Jun 2026

Mohammed imran

We stayed at this hotel for 4 nights from the time we checked in till we left it was brilliant the staff cleaning amenities were excellent
Especially Usman on our floor was amazing he did his best to make sure our stay comfortable
The location of the hotel is absolutely perfect for all

Family

4/10

Poor

24 Apr 2026

Mohammed Omar

Needs major overhaul

2/10

Poor

10 Apr 2026

Mohammed

The location of the hotel is Excellent. The rooms and hotel is very outdated. I don't how this is being passed through as a 4 star hotel, unbelievable.
The supervisor at the hotel reception is so rude and impolite he clearly needs to be trained again to do his job. A real attitude problem.
The other staff at the hotel were good. It just clearly goes to show that one member of the team can drag the reputauion of the business to 0 stars.

Friends_and_family Family

2/10

Poor

10 Apr 2026

Aftab

Pathetic stay would never recommend this hotel to anyone

6/10

Pleasant

05 Apr 2026

Sean

Breakfast area wasn’t large enough seemed understaffed. Manager or Supervisor seemed unapproachable and didn’t open up the door on time. Maybe add some different meat to buffet it was the same every day. 4 stars

Family_with_children

10/10

Exceptional

31 Mar 2026

Jim

Amazing staff, proximity to Haram was the best part of this hotel. Literally steps away from Gate 79.

Partner

10/10

Exceptional

27 Mar 2026

Aasia

Amazing

10/10

Exceptional

25 Mar 2026

Mohammed

Ideal for Umrah. Short walk to gate 79 and plenty of places for food. Cannot beat this especially if you get a room in Tower 3

Family_with_children

2/10

Poor

23 Mar 2026

Asraa

Very bad

Family_with_children

6/10

Pleasant

10 Mar 2026

Muhammad

Front desk staff was not welcoming

Family_with_children

10/10

Exceptional

06 Mar 2026

Faizun

Hotel is excellent I like the hotel room also very nice

4/10

Poor

02 Mar 2026

Meriem

Bathroom smell
View not like desce

6/10

Pleasant

27 Feb 2026

Jaber

Good room

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Ammad

Everything was perfect

10/10

Exceptional

26 Feb 2026

Fahmida

Good

Family_with_children

10/10

Exceptional

26 Feb 2026

IBRAHIM

Clean rooms and very close to Great Mosque Alharam. Also shopping, restaurants and coffee are very close. Hotel location is great.

6/10

Pleasant

21 Feb 2026

Kashif

I should have paid a little more and stayed at Clock towers. This property is old, and lots of third world types staying there.

Location was the best part as it’s right by the haram

2/10

Poor

21 Feb 2026

UBAIR

Lots of stairs to the room. Outdated facilities. Dirty couch. Poor customer service. Room not ready until 7pm. Next day, no cleaning service offered. Tower 2 had only 3 elevators - long wait time.

Family

8/10

Excellent

14 Feb 2026

Mohammad

Staff very courteous.

Leisure Family

10/10

Exceptional

12 Feb 2026

Evelyn

The room was good, but smelled a little damp. The staff from reception to the cleaners were excellent. The even brought me breakfast from the buffet to the room on the days I was not feeling great and unable to walk to the breakfast room.
There is an electric stove/hub for cooking, but no pots were provided. We had to throw leftover food because we had no means of heating the food. A microwave would have been more useful than the electric stove/hub and less of a fire hazard.
The proximity to Masjid Al Haram was excellent.
Thank you!

Leisure Family

10/10

Exceptional

07 Feb 2026

Muhammad

Rooms were clean and spacious alright, however the highlights for me were proximity to haram, staff friendliness, and last but not least the breakfast buffet,

Leisure Family

6/10

Pleasant

04 Feb 2026

M M

Room was good, worker in lobby are good, but the front desk can be more polite.

Leisure Family

10/10

Exceptional

04 Feb 2026

Nahed

Amazing experience, Staff was very helpful, rooms were spacious and clean.
LOCATION is unbeatable

Family

8/10

Excellent

01 Feb 2026

Md Georgis

The staff were very nice. Especially, a room attendant named Abul Hossain was extremely polite and caring. I stayed in Tower 2 and thoroughly enjoyed my three-night stay

Leisure Family

10/10

Exceptional

29 Jan 2026

Mohammed

The location amazing. The comfort of great service also made my stay as comfortable as it could be. I must say that staff are so so so nice and respectful i can say this is by far the best greeting and hospitality i ever had in a hotel in my entire Hotel staying experience Thanks
One thing to mention the hotel lobby is very difficult to find on your own once I asked i was escorted to the lobby that is in B1 floor

Leisure Self

10/10

Exceptional

29 Jan 2026

Badar

Spotless room, courteous staff, best location to enter Haram Sharif.

Friends_and_family Family

6/10

Pleasant

27 Jan 2026

AHMAD

Very outdated in comparison to what I had stayed in in the past in other hotels.

Leisure Family

6/10

Pleasant

25 Jan 2026

Mohammed

Very close to the Haram. Good overall experience.

Leisure Family

8/10

Excellent

25 Jan 2026

Rana

Elevator take too much time to come up and down

10/10

Exceptional

24 Jan 2026

Rehman

Yes , clean room

Friends_and_family Family

8/10

Excellent

19 Jan 2026

Nadera

We stayed 4 nights in Makkah Tower (tower no. 6, Room# 12/11) in December. The location and the size of the room are the best things about this hotel. It is conveniently located very near to Haram Sharif, Abu Bakar Mosque and food court. All the people working for maintenance and bellmen are super friendly and helpful. We would like to give a special shout out to our room service/housekeeping guy “Abdul Baset”. He was always ready to serve/help. He is polite, informative and hardworking.
Few things we think need to improve. The bathroom water took long time to heat up. Even though we waited long, water wasn’t warm enough to take shower comfortably. The cooktop in the small kitchen area seems very old and not easy to use. We went there during the Christmas break. Hotel was packed with people and most of the time we had to wait long for the elevator. A few of the front desk staff members were not very friendly. We heard that lots of renovation is going on to improve the quality of the hotel room. We hope they improve these cons in future.

Leisure Family

10/10

Exceptional

17 Jan 2026

Marwan

العمال و الاداره لطفاء جدا وذوي أخلاق عاليه

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Adel

Staff is and is very clean and close to harum

10/10

Exceptional

10 Jan 2026

zafar

Excellent

10/10

Exceptional

08 Jan 2026

Mohammad Sadiq

The room was spacious,
The Staff was professional.
The gentleman who checked us in was great and very knowledgeable

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Zishan Khan

Clean spacious rooms, friendly staff, very near to haram, family friendly, multiple restaurants inside the hotel and great room service too! We really enjoyed our stay and would book again!

Leisure Family

10/10

Exceptional

02 Jan 2026

SAMEER TAJUDDEN

Comfort stay and excellent room staff

Leisure Family

6/10

Pleasant

28 Dec 2025

Nada

Kids not allowed in musalla , not convenient for parents with little kids if kids are not allowed in the prayer room .

Leisure Family

10/10

Exceptional

26 Dec 2025

Ahmad F

Good food, very nice reception

Leisure Family

10/10

Exceptional

24 Dec 2025

Mohammed Ehsan

Really good breakfast and very close to haram.

8/10

Excellent

22 Dec 2025

Abdellah

Just steps away from Kaaba plus plenty shops and restaurants around, which was a great perk. It was absolutely great to be able to reach the hotel in minutes after completing Umrah rites - a challenging experience especially when you are with kids.

Fantastic open buffet with excellent variety of delicious foods!

Easy access to taxis, which are plenty around.

Room clean and spacious for a family of 5. Amazing view on AlHaram mosque.

Bathroom overall clean as well but there’s room for improvement in terms of shower and sink deep cleaning. Walk-in shower needed more attention to limescale and mould removal, especially in the bottom corners and edges of the shower floor + between a few wall tiles. Not a huge issue but that should be a basic standard.

Overall, 5 super happy customers. We would definitely use Makkah Towers again booked via Expedia :)

4/10

Poor

16 Dec 2025

Sara

They

10/10

Exceptional

13 Dec 2025

Riffat

Very nice and professional staff. Tho there was no hot water in showers

Leisure Self

6/10

Pleasant

07 Dec 2025

Zara

Overall good stay and close to mosque. Room and building from inside is however quite old fashioned and does need a change

Leisure Family

10/10

Exceptional

06 Dec 2025

Rohail

It was an amazing stay.
Staff was very helpful and the breakfast was amazing with plenty of options.
It was ver close to Haram, easily walkable, with plenty of food and shopping options on the street.
Room was very spacious with clean and plenty of amenities.
We traveled with family including small children and it was easier to navigate despite being a huge property.
I would highly recommend it to anyone and would definitely like to stay again.

Leisure Family_with_children

10/10

Exceptional

06 Dec 2025

Mohammad

👍

Friends_and_family Family

2/10

Poor

03 Dec 2025

Nurcan

This hotels need a complete renovation
Breakfast was an disappointment
Only positive distance to haram

Friends_and_family Friends

10/10

Exceptional

01 Dec 2025

Firdous

Very good experience as always, we always stay at this hotel when we visit Makkah due to proximity of the mosque and cleanliness and facilities.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Golam

Room was very clean with excellent staff ! Enjoyed our stay

Leisure Family_with_children

10/10

Exceptional

25 Nov 2025

Firdous

The room was clean and spotless, we stayed in 3 twin bed room which was spacious and the great feature was one full bathroom and one separate half bathroom which was very convenient for us. The staff was very friendly and cordial.

Leisure Family

10/10

Exceptional

21 Nov 2025

Mohamed

My mom and I came there for Umrah and we had wonderful experience. Clean rooms and courteous staff.

Leisure Family

4/10

Poor

19 Nov 2025

Muhammad

Yes

Friends_and_family Family

2/10

Poor

16 Nov 2025

Faisal

Very old and not enough elevator

Friends_and_family Family

2/10

Poor

16 Nov 2025

Faisal

Not enough elevator and to old hotel need to remodel the whole hotel

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Shafiqur

Good cleaning and courteous staff

Friends_and_family Family

2/10

Poor

01 Nov 2025

Ayesha

Bed was uncomfortable. Smell

4/10

Poor

30 Oct 2025

Cheikh El Wely

Old fashioned hotel, the hotel front desk is in the middle of a parking garage underground, very hard and confusing to find. The front desk staff are not welcoming. I did not like the hotel. But after all the location is very good and most of the time you will be at the Haram.

8/10

Excellent

25 Oct 2025

Haroon

Good

Leisure Family_with_children

10/10

Exceptional

16 Oct 2025

Ahmad

Fantastic hotel, the location is 10/10
This hotel has so many activities and places to explore

8/10

Excellent

11 Oct 2025

Omar

Nice location.

Friends_and_family Friends

8/10

Excellent

07 Oct 2025

Suleman

Very convenient shopping restaurants everything was around the property Haram 2 minutes walk

Family

6/10

Pleasant

30 Sep 2025

Tahir

Will not recommend

Leisure Family

8/10

Excellent

26 Sep 2025

Ahmer

clean and convenient location

Leisure Self

8/10

Excellent

07 Sep 2025

Abdullahi

The reception and the general staffs are friendly

Leisure Self

10/10

Exceptional

06 Sep 2025

NAVEED

Great Stay

Great Hotel .. The manager also let us check out late as our flight was late which really helped . Thank you

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

Adriana

Great experience

10/10

Exceptional

02 Sep 2025

Adriana

Great Experience

Leisure Family

10/10

Exceptional

31 Aug 2025

Nagat

Absolutely loved been so close to the haram and mekka is 4 mins away!! At times the light was very busy but still amazing!

Leisure Family

10/10

Exceptional

30 Aug 2025

Arwa

The hotel is nice and its location isexcellent for those want to experience being few seconds from Elharam. The challenge is we are not aware of the direction andit was confusing how wecan get to the streets outside to get a taxi. The staff need to provide orientation anout entraces and exits of the hotel along witb a map

Leisure Friends

8/10

Excellent

30 Aug 2025

Noordin Hassan

Good stay

We had a good stay, the only issue we had was the wifi which was slow and didnt connect sometimes.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

Abdul

N/a

Leisure Self

6/10

Pleasant

24 Aug 2025

Abdul

I am only rating 3 stars because there was methane gas smell from the bathroom. Would dissappear after shower was on for few minutes. Complained to management, they reacted quickly but the plumber came, turned on water for couple min and said nothing was wrong. Also, only few elevators so you have to wait 10 to 15 min sometime for elevators. On positive note, staff friendly. Place is very convenient, right in front of masjid Haram. 8 night stay.

Leisure Family

10/10

Exceptional

19 Aug 2025

Mohammed Noufal

Very close to the gates. BEst option if you are traveling with kids and plan to be in jama't for all the prayers.

Family_with_children

10/10

Exceptional

06 Aug 2025

Majeda

Thank you very much to Rayan. He was a great worker and tended to all of our needs. He helped us find a taxi and resolved some of out issues very quickly. I will be back again just because of Rayans great Hospitality . Thank you Rayan.

10/10

Exceptional

02 Aug 2025

Saliyah

I would like to extend my sincere thanks to the entire team at Makkah Tower for the outstanding hospitality, excellent service, and warm reception during my stay. Everything about the experience from the comfort of the place to the attentiveness of the staff was truly exceptional.
A special thank you to Mr. Ibrahim Al Attar for his gracious welcome and remarkable attention to guests’ needs. His professionalism and kindness made a real difference in making the stay memorable. I truly appreciate the effort of everyone involved and look forward to staying with you again in the future.

Leisure Family_with_children

10/10

Exceptional

29 Jul 2025

Ansar

Great

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Ameen

Nice

Leisure Family

10/10

Exceptional

24 Jul 2025

Owais

Stayed at Makkah tower and it was near to Haram thus just needed 3 min to reach haram. Area around had lot of eating option and shopping options as well.

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Indris

Perfect place for a family!

10/10

Exceptional

19 Jul 2025

Wasim

Prime Location Near the Haram
Unbeatable proximity: The hotel is just steps away from the Holy Mosque (Al-Masjid Al-Haram), making it incredibly convenient to attend prayers at any time. Easy and quick it is to get to the Haram, saving time and energy for worship.

Rooms are spacious, clean, and family-friendly, with enough amenities to ensure a pleasant stay. My suites feature separate living spaces, kitchenettes, and multiple bathrooms, which is especially helpful for families.

Leisure Family

10/10

Exceptional

11 Jul 2025

Ebrahim

Excellent location

Close to Haram

Friends_and_family Family

4/10

Poor

09 Jul 2025

Verified traveler

the hotel was so dirty. I wonder how often they clean the bathroom. every 10 years or so? do they use any bleaches? it smelled so bad. one of the extremely bad experiences I have had

Friends_and_family Friends

8/10

Excellent

08 Jun 2025

Muhammad

Check-in staff wasn’t welcoming and appeared very rude. Felt like he didn’t want to be there to begin with. Cleaning staff/ housekeeping were very good and friendly.

Leisure Family

10/10

Exceptional

04 Jun 2025

Aisha

The property is a great location steps from the haram. The staff made our stay even more enjoyable.

Leisure Partner

10/10

Exceptional

02 Jun 2025

Mahmad

The location
The breakfast

10/10

Exceptional

29 Apr 2025

Tahir

Great place to stay

Business Family

10/10

Exceptional

21 Apr 2025

Syed

Excellent

Business_and_leisure Family

10/10

Exceptional

20 Apr 2025

Yasira

Everything was excellent except lift.

Leisure Family_with_children

6/10

Pleasant

13 Apr 2025

Masood

Good stay . Issues with the lifts

This was a good stay . However, the numbers of the lifts and the capacity of the lift chamber is very limited. Specially, during peak times, the people , including elderly and children, had to wait longer to get a place in the lift. Check in was smooth. Staff was friendly. Breakfast menu was excellent. Room services were good.

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

Shamim

Neat and clean rooms and great customer service
Ghamdi provided a great client service

10/10

Exceptional

02 Apr 2025

Asim

Good

Leisure Family