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Makarem Umm AlQura Hotel

Makkah · Saudi Arabia

Ajyad StreetView location

8.0/10Excellent417 Reviews
Cleanliness8.0/108.0
Service8.2/108.2
Comfort8.0/108.0
Condition7.8/107.8
Location7.0/107.0
Neighborhood6.8/106.8
Amenities8.2/108.2
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  • Business hotels
  • Adults Only
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Makarem Umm AlQura Hotel

This establishment seamlessly blends modern innovation and spirituality. Offering a shuttle service to AlMasjid AlHaram (the Grand Mosque of Mecca), it provides a unique experience, enabling visits to significant holy sites like the Black Stone, Zamzam Well, and Maqam Ibrahim.

The hotel prides itself on surrounding guests with elegance, functionality, and comfort, with direct access to roads leading to Mina, Muzdalefa, and Arafat. Hospitality is key; each room offers complimentary tea, coffee, and herbal infusions. Guests also find prayer mats, Umrah/Hajj books, and prayer clocks.

For business travelers, the hotel provides five meeting rooms, a 24-hour business center, and Wi-Fi. Cordial and efficient staff are always available.

Read more about this hotelShow less

With a stay at Makarem Umm Al Qura Hotel, you'll be centrally located in Makkah, within a 5-minute drive of Great Mosque of Makkah and The Clock Towers. This hotel is 4.3 mi (6.9 km) from Kaaba and 1.8 mi (3 km) from King Fahad Gate.

Make yourself at home in one of the 336 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and electric kettles.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 12:30 PM

Hotel policies

No cribs (infant beds) available No alcohol served onsite No alcohol allowed onsite Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Only Muslims are allowed to enter the holy cities of Mecca and Medina.
    • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
    • Couples wishing to share a room must provide proof of marriage.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Alcohol is not served or permitted at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 10002241
  • Optional fees
    • Fee for buffet breakfast: approximately SAR 100 per person
    • Rollaway bed fee: SAR 100.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Arabic

    English

    Indonesian

Nearby attractions

Great Mosque of Makkah 2.3 km / 1.4 mi
The Clock Towers 2.5 km / 1.6 mi
Well of Zamzam 2.5 km / 1.6 mi
Maqam Ibrahim 2.5 km / 1.6 mi
Kaaba 2.5 km / 1.6 mi
Black Stone 2.5 km / 1.6 mi
Al-Salam Gate 2.6 km / 1.6 mi
King Fahad Gate 2.7 km / 1.7 mi
Souk Al-Khalil 2.7 km / 1.7 mi
Alkhalil Courtyard 2.9 km / 1.8 mi
Safa and Marwah 3 km / 1.9 mi
60th Street 3.5 km / 2.2 mi
As-Haabee Exhibition 3.8 km / 2.4 mi
Masjid Al-Jinn 3.9 km / 2.4 mi
Al Malaa Cemetery 4.1 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2009
  • Total number of rooms: 7
  • Number of floors (main building): 1
  • Twin rooms: 228
  • Double rooms: 240
  • Suites: 24
  • Triple rooms: 48
  • Quadruple rooms: 24
  • hotel
  • American Express
  • MasterCard
  • Visa
Show 47 more facilities & services
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Luggage room
  • Dining area
  • Clothes dryer
  • Library
  • Café
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 5
  • Projector
  • Printer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Only Adults
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST-1

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIOR • 1 Bedroom • 37 m²QUA.SU
    QUADRUPLE SUPERIORPhoto unavailable2 photos

    Makarem Umm AlQura Hotel

    QUADRUPLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    37 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI-2

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 1 Bedroom • 53 m²SUI.PI
    SUITE PREMIUMPhoto unavailable2 photos

    Makarem Umm AlQura Hotel

    SUITE PREMIUM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    53 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 21 m²TWN.SU
    TWIN SUPERIORPhoto unavailable1 photo

    Makarem Umm AlQura Hotel

    TWIN SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIOR • 1 Bedroom • 20 m²TPL.SU
    TRIPLE SUPERIORPhoto unavailable2 photos

    Makarem Umm AlQura Hotel

    TRIPLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    3 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GRAND DELUXEDOUBLE • GRAND DELUXEDBL.DX-GD

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    DOUBLE GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUM • 1 Bedroom • 44 m²SUI.PI-1
    SUITE PREMIUMPhoto unavailable2 photos

    Makarem Umm AlQura Hotel

    SUITE PREMIUM

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    44 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI-1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU-1

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    SUITE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU-1

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR WITH DOUBLE BEDQUADRUPLE • SUPERIOR WITH DOUBLE BEDQUA.DB-SU

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    QUADRUPLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Makarem Umm AlQura Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Makarem Umm AlQura Hotel

8.0
Excellent
417 Reviews
Cleanliness
8.0 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
7.0 /10
Neighborhood
6.8 /10
Amenities
8.2 /10
100 reviews shown
2/10
Poor
11 Jul 2026
Abdul
Very greedy management we requested for wave cancellation fee because of medical issues they didn’t respond don’t book with them
10/10
Exceptional
22 Jun 2026
Qasim
Great venue
10/10
Exceptional
28 Apr 2026
Mohamed Leyl
Cleaning 10/10
Good For Families and individuals both.
Partner
10/10
Exceptional
22 Apr 2026
mame
D
10/10
Exceptional
16 Apr 2026
Naafi
Stayed for a night. It was nice.
8/10
Excellent
14 Apr 2026
ILYAS
I had a good experience to stay in this hotel.
Self
10/10
Exceptional
11 Apr 2026
Khaled
المشكله الوحيده التي تقابلنا ان الاتوبيس دائما موجود امام الفندق لفترات طويله
10/10
Exceptional
28 Mar 2026
Mohamed
They did not provide me any breakfast.
I did ask what is the reason?
No answer .

So my advice to travelers to make sure while doing the reservation , what is the services you will get and have a copy of it .
Family
10/10
Exceptional
24 Mar 2026
Irfan
Overall experience was exceptional 👌
4/10
Poor
22 Mar 2026
Omar
The work or staff is very poor. Even the room was not cleaned while I was staying. Please change this.
Self
8/10
Excellent
21 Mar 2026
Faicel
There are some repairs needed to be made inside the room however everything else is great.
Thank you
Family
10/10
Exceptional
20 Mar 2026
LATEEF
Everything looks fine.
Friends_and_family Friends
6/10
Pleasant
10 Mar 2026
Atheer
غرف نظيفة وباصات ترددية مناسبة ومحلات تجارية قريبة وهذه ثاني زيارة لهذا الفندق
لكن الطعام في المطعم ذو جودة متوسطة
Family
8/10
Excellent
09 Mar 2026
Samir
The only problem is to take the bus to go to the haram
2/10
Poor
09 Mar 2026
Shaymaa
The worst hotel and the worst service I have ever experienced. The hotel was filthy and extremely unhygienic. I stayed for 8 nights, and during that entire time the room was cleaned and the sheets were changed only once.

The rooms smelled strongly of urine and were very dirty. This was a terrible experience, and I reported the issue to Expedia from the very first minute I arrived at the hotel.

I absolutely do not recommend staying here. Hopefully Expedia removes this hotel from their app.
Self
10/10
Exceptional
07 Mar 2026
Ebrahim
فندق جميل وخدماتهم ممتازه شكراً لكم جزاكم الله خير 😍يعطيكم العافيه
Friends_and_family Family
8/10
Excellent
27 Feb 2026
Mohamed
Good and clear
10/10
Exceptional
27 Feb 2026
Md
Good
Self
10/10
Exceptional
21 Feb 2026
Irfan
Excellent customer service and good customer care, I must mention a name Imran Hussain who guided us on many issues as we were not able to speak Arabic language.
I recommend this place to stay not far and a free bus shuttle 24/7.
Partner
8/10
Excellent
11 Feb 2026
Anwar
Clean room the staff were nice!

One thing Expedia messed up on was I pay for breakfast an extra and it wasn’t added on to my package very disappointing!
Leisure Family
10/10
Exceptional
08 Feb 2026
Md Masudur
Excellent people with excellent service. Alhamdulilllah
Leisure Self
8/10
Excellent
05 Feb 2026
Asif Ali
Upon check in the flush in the toilet was not working. Ww reported to the front desk they sent a maintenace operative straightaway but it him about half an hour to fix it and during this time we were unable to use the toilet. Later we received a call from the customer services and i expressed about my disappointment and they apologised for the inconvenience and that was it. Other staffs were friendly and responded positively to our request for cleaning and getting toileteries etc. The hotel is ideal for a group but not for an individuals. It is about 30 mins walk from Haram and we never got to use thd shuttle service because they would leave an hour early of salat times. We had to take a taxi everytime and paid 15 riyal. There us too much traffic to go to Haram so had to get off the taxi after a short ride and walked to Haram. Not ideal for thise who wants to.perform every salat at the Haram. However the hotel has a proper mosque within the hotel and also has a seperate section for ladies. Overall the hotel is good for the price we paid. The restaurant manager Yasir was amazing. There are a few shops including a barber which was a good advantage. I asked for an upgrade and was willing to pay extra but was told that all rooms were standard and same. I personally rate the hotel 2*.
Leisure Family
10/10
Exceptional
05 Feb 2026
Jahan jab
Good service
Family
10/10
Exceptional
23 Jan 2026
Mir
Excellent
10/10
Exceptional
18 Jan 2026
Tanvir
Thank you
6/10
Pleasant
30 Dec 2025
Uzma
No cleaning without request. Shuttle service was very disorganized
10/10
Exceptional
24 Dec 2025
Hannan
Clean nice staff close by Haram but have to leave early for Salah by an hour shuttles don't go at Salah time.
10/10
Exceptional
12 Dec 2025
Mian
Everything was perfect
Self
10/10
Exceptional
06 Dec 2025
Nouman
Gave me free upgrade to a suite.. excellent service and great hotel..not to far from the mosque.
Leisure Self
8/10
Excellent
03 Dec 2025
Mohammed
The studio room with king bed and two bath rooms was excellent. The hotel shuttle services needs improvement. Bus was not very frequent and space was not available on return due to other non-resident hotel users using our bus.
Partner
10/10
Exceptional
21 Nov 2025
Saikou oumar
Good
10/10
Exceptional
17 Nov 2025
Mouhamadou
Friendliness
Leisure Family
6/10
Pleasant
11 Nov 2025
Aisha
This hotel was a 3 star at most- not 5. The room was not well cleaned and the facilities were old. If you're willing to travel to the Haram, I would recommend choosing another hotel for a similar price the same distance away, but in much better condition. Was quite disappointed.
8/10
Excellent
26 Oct 2025
Abdelmejeid
None
Leisure Family
2/10
Poor
24 Oct 2025
Ali
I get the hotel 330 in the morning. I need to get in. He told me I have to wait till seven in the morning and I told him I’m gonna pay the money for that time.
10/10
Exceptional
01 Oct 2025
Ahmed
Awesome hotel, and the people super nice
Leisure Family
10/10
Exceptional
15 Aug 2025
umarah

Beautiful trip

Amazing will stay again en sha Allah
Friends_and_family Family
10/10
Exceptional
23 May 2025
Anara
It was a nice and clean hotel with a great restaurant.
Business_and_leisure Family
6/10
Pleasant
20 Apr 2025
Omar
The room wasn't ready when we checked in, the towels were very old, and they didn't clean the room at all.
6/10
Pleasant
18 Apr 2025
Syed
The rental price was right but transportation to Haram was not limited. We had to book a taxi to go to Haram.
Leisure Family
8/10
Excellent
17 Apr 2025
Irbaaz
Didn't like the cleanliness & bus wait times.
Business_and_leisure Self
10/10
Exceptional
16 Apr 2025
mohamed naser
Very good
2/10
Poor
04 Apr 2025
Sohaib
it says 5 star hotel, but it's less than 2 stars, not clean, bad AC, bad room service, not body picks the call.
Leisure Family
4/10
Poor
02 Apr 2025
Iqbal
There was a continuous stinking smell of drainage coming through the drains which filled the room as well and there were no windows to ventilate. Tea not supplied, water not refilled, no condiments, rubbish toiletries, food was average and expensive. ATM was broken, barbers were only good to shave heads nothing else and expensive, no milk supplied for tea. All in all not worth the money they charged.
Leisure Family
6/10
Pleasant
01 Apr 2025
Mahbub
Porters and cleaners were very helpful and were eager to serve
10/10
Exceptional
01 Apr 2025
Reda
Nice staff who is always smiling and ready to answer any question and help. Iftar buffet was outstanding! I will definitely stay in Makarem during my next Makka trip
Business_and_leisure Family
10/10
Exceptional
27 Mar 2025
Abdulsabur
A bit far from Haram. Walkable but not easy. Getting bus back osnt easy
Leisure Friends
4/10
Poor
27 Mar 2025
Aarzoo
There was a cockroach in the room on the praying mat. That was very unexpected and when I showed the video to the staff they did not do anything except said, \"I am sorry for this\"
Leisure Family
10/10
Exceptional
25 Mar 2025
Bassel
Good deal for it’s price
Leisure Friends
10/10
Exceptional
24 Mar 2025
Elhadj
Nice
Business_and_leisure Friends
10/10
Exceptional
21 Mar 2025
Ahmed
Good stay
8/10
Excellent
17 Mar 2025
Maulin
Decent hotel - only the distance from Masjid Al Haram is a little bit far!
8/10
Excellent
15 Mar 2025
Fawad
Bus to haram
8/10
Excellent
14 Mar 2025
Kazi
We were just getting a bad smell from the bathroom which was annoying. All other services are good.
Family
10/10
Exceptional
06 Mar 2025
Dilawar
Great staff
10/10
Exceptional
24 Feb 2025
Hosam
Over all it was very good 😊
Business_and_leisure Self
10/10
Exceptional
21 Feb 2025
ASIM
We enjoyed our stay at Makarem hotel and felt like home. It was super clean, quite and comfortable, the room service was excellent.
The staff Barakat, Raghad and Wajeden were very polite and friendly. Will come and stay at this place over and over.
Thank you Makarem hotel and its lovely staff!!
Family
6/10
Pleasant
19 Feb 2025
Muhammad
water drain wasn't good in washroom
Family_with_children
8/10
Excellent
27 Jan 2025
Ramzi
The price was right
Leisure Partner
10/10
Exceptional
25 Jan 2025
Muhammed
Cleaning
Leisure Family
8/10
Excellent
24 Jan 2025
NABIL
Everything was good. No clear instructions how to return back via free shuttle from Masjid ul Haram. I have to taxi to return back to hotel.
Leisure Partner
6/10
Pleasant
18 Jan 2025
MOHAMMAD
Actually we booked for twin bed room but got four bed room after negotiations they removed one bed and we do not have choice to change anything
Breakfast was good and specially Imran Qais was very active and attentive
Partner
10/10
Exceptional
09 Dec 2024
Khalid
I had a very good experience staying at this hotel when visiting Holy Makkah.
Shuttle service to Haram was excellent.
Friends_and_family Family
4/10
Poor
09 Nov 2024
Muhammad
Staff was great and cooperative. Building is smelling and Cleaning standards needs to upgrade.
Leisure Family
10/10
Exceptional
23 Oct 2024
Saad
Amazing loved it and u will too
8/10
Excellent
08 Oct 2024
ABDUL
Service ,breakfast transportation
Leisure Family
6/10
Pleasant
20 Sep 2024
Mohamud
Very poor communication. Asked for extra night and found out last minute that my room isn’t available and the hotel was completely booked out.
Had find
10/10
Exceptional
16 Sep 2024
Muhammad
Good service
Leisure Family
10/10
Exceptional
19 Aug 2024
Riab
Staff were very polite and ready for help with any requests. Breakfast is amazing. Several shops within the hotel for last minute gift or grocery. Shuttle to haram service is every 30 - 45 min both ways.
Leisure Family
10/10
Exceptional
11 Aug 2024
Ikram

RECOMMENDED

I am so glad I booked this hotel for me and my family, we booked 2 rooms with 4 beds in each room. From check-in to check out the service provided was EXCELLENT. There’s nothing I can pin point which was bad. All was perfect even the shuttle from and to Haram was very frequent with always blowing ice cold AC. 100% recommend this place. I would like to mention Mohammed Siraj and Yasin in the lobby very helpful guys and Yasir at the restaurant very very polite people.
Friends_and_family Family
10/10
Exceptional
08 Aug 2024
KAMALELDIN
Very nice hotel.
Leisure Family
10/10
Exceptional
01 Aug 2024
Sandy
I loved everything. The front desk were super helpful. They were nice and welcoming. Definitely coming back again.
Leisure Family_with_children
10/10
Exceptional
01 Aug 2024
ElHussein
Everything is fine except no specific time for the bus
10/10
Exceptional
23 Jul 2024
Hanan
We stayed for a night at this hotel and really enjoyed our stay. The room on Expedia is advertised to have a city view - it does not. This hotel does not have any city view rooms. It's not really an issue but something to note when booking. The hotel room was clean and very comfortable. The shuttle to Masjid Al Haram is out front every 30 minutes, this made transportation very very easy. Thank you to Layali and Wadda at reception, both were very nice and helpful during our stay :)
Leisure Family
10/10
Exceptional
16 Jul 2024
Moez

Adorable staff, Excellent service... WE LOVED IT

I recently stayed at Makarem Umm Alqura Hotel for five days and had a wonderful experience. The food was delicious, offering a variety of options that were well-prepared and flavorful. The cleanliness of the hotel was impressive, with all areas being spotless and well-maintained.

However, what truly made our stay exceptional was the staff. They were incredibly nice and provided adorable service, always going above and beyond to ensure we were comfortable and happy. Their warmth and professionalism made our stay memorable, and I would like to mention Yasser in the Restaurant & the room attendant Robbul Husin.

I highly recommend Makarem Umm Alqura Hotel for anyone looking for a great place to stay with excellent food, immaculate cleanliness, and outstanding service.
Partner
8/10
Excellent
16 May 2024
walaa
Service was great and was able to check in earlier. The front desk personnel didn’t charge us early check in fee. They also delivered more drinks and tea bags when we called. The only suggestion is we have to call several times till someone answers. The front desk always empty and now one there, you have to wait for someone to come.otherwise it’s decent hotel nearby haram. Only 5 minutes by free shuttle offered by the hotel or 10-20 real by taxi
Leisure Family
10/10
Exceptional
27 Apr 2024
Muhammad
Room, general services, breakfast was exceptional however they need to improve their shuttle service to Masjid Al Haram
Leisure Family
10/10
Exceptional
21 Apr 2024
Mohamud
Nawar was excellent on his service. He was able to accommodate my needs and went above and beyond. Great attitude and services.
Leisure Self
6/10
Pleasant
18 Apr 2024
Mohamud
Shuttle is very slow and not timely
10/10
Exceptional
14 Apr 2024
Radwan
Everything is made to impress you. I loved it. Staff is very pleasant and very friendly. Granted it is not a walkable to distance to Al Haram but very convenient with a five minutes free shuttle every thirty five minutes around the clock. I would stay there again
Leisure Self
10/10
Exceptional
11 Apr 2024
Abdiweli
Employees attentiveness and politeness
8/10
Excellent
06 Apr 2024
Rizwan
Friendly staff
4/10
Poor
29 Mar 2024
Md
This is barely a three star hotel, dirty and worn out carpets inside and in lobby, very inconvenient room layout with a single bedside table for four beds, every request takes 3/4 calls and finally room service probably took my earbuds while doing housekeeping!
Business_and_leisure Family
10/10
Exceptional
24 Mar 2024
Omar
Excellent Customer Service.
Leisure Partner
8/10
Excellent
29 Feb 2024
Hossam

Nice place , Love to cime back

The stay was good , hotel is nice and room was good in terms of size and cleanest. The negative thing there is not house keeping every day , the shuttle bus service from the hotel to Haram was excellent. In general the stay was satisfactory
Friends_and_family Family
8/10
Excellent
26 Feb 2024
ali

Not picky , but old place

Good location for Umrah visit. Hotel is old and needs upgrade real bad. Good thing they had bus service to and from the Haram. Breakfast was very nice and lots of choices. Economical pricing. Grocery store and other items shops on lobby level so shopping was a breeze
Friends_and_family Family
8/10
Excellent
24 Feb 2024
syed
Nice hotel shuttle every 30 min to Haram staff was very nice specially receptionist Hiba and loader Siddique, Hiba responded very quick in anything need in room very fast room service and Siddique was very helpful to get my luggage to room and while checkout
Leisure Family
10/10
Exceptional
12 Feb 2024
Rauf
Nice Place to stay and perform Umrah , best Thing Shuttle service, every 30 mint bus service from hotel to Haram ,, Breakfast buffet is delious 10/10
10/10
Exceptional
11 Feb 2024
Saleem
Excellent location closer to Haram with shuttle going back & forth every 10 minz.Friendly & understanding staff.
Leisure Family_with_children
10/10
Exceptional
06 Feb 2024
Mohammad
Assalamuailkum, recently stayed in room 615 and 616 masha Allah the place is nice, clean room, organized, good service, breakfast tasty and all the staff working there are nice people & help is here when needed anytimes☺️ Recommended to stay there for umrah, hajj or holidays # Alhamdoulillah no complaints
Thanks to all staff
Irfaan😉
Leisure Family
6/10
Pleasant
18 Jan 2024
Mohamed
People nice. Room was a little dirty not bc wasnt cleaned but it was just old. Carpet was dirty and walls seemed like theyre starting to crack. Hose in the washroom leaked everytime we used it. It was good and accommodated our one night stay.
2/10
Poor
18 Jan 2024
HALIMA
Bad bad bad bad .dirty room. bathroom i dont wana talk about. Stay one the street. Don't pay $5 for this hotel.
Friends_and_family Family
6/10
Pleasant
13 Jan 2024
Melad
إضاءة الفندق جداً سيئة
10/10
Exceptional
08 Jan 2024
Sadio
Very nice and understanding staff.
Business_and_leisure Self
4/10
Poor
08 Jan 2024
AYMAN
The breakfast was superb.
The bathroom commode was leaking making the bathroom having a bad urination stinky smell and the floor was kept wet at all times
Leisure Family
10/10
Exceptional
04 Jan 2024
rishad

Excellent

Exellent.specially the breakfast and the friendly reception staff especially ghaneeyah.
Partner
4/10
Poor
31 Dec 2023
NOOR
So many problems from door locks to bathrooms cleaners to flush.
6/10
Pleasant
24 Dec 2023
Khuram
Average
Leisure
8/10
Excellent
13 Dec 2023
Malek
The rooms are old a little bit but overall it’s pretty good. You’ll need a transportation to Alharam, the hotel offers a shuttle service every 30 minutes also you can take taxi 10-20SR.
Leisure Family
10/10
Exceptional
11 Dec 2023
Anwar
Shuttle available 24/7 to access to Haram. Hotel room prices were very affordable.
Just keep up the good work.
Leisure Family

Location & surroundings

Makarem Umm AlQura Hotel
Ajyad Street, Mecca, Saudi Arabia

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Makarem Umm AlQura Hotel

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